Jiangmen Dascom Computer Peripherals DL2101 User Manual

User Manual DL-210 Label & Barcode Printer

Tally Dascom DL-210 User Guide V1.3

Important Safety Instructions (English)

Read the following instructions thoroughly before starting up your printer.

• The device and mains-socket must all times be easily accessible.

• Never carry out maintenance or repair work yourself. Always contact a qualified service

technician.

• Keep this user guide in a place which is easily accessible at all times.

• Place the printer on a solid and even base so that it cannot fall.

• Never place the printer in the vicinity of inflammable gas or explosive substances.

• Ensure the printer is connected to a socket with the correct voltage.

• Always disconnect the printer from the power before opening the device to perform

maintenance work or remedy errors.

• Do not expose the printer to high temperatures, direct sunlight or dust.

• Keep all liquids away from the printer.

• Protect the printer from shock, impact and vibration.

• Make sure that both the printer and the computer is switched off before connecting the data

cable.

• The print head will become very hot during printing; avoid contact with the print head after
printing has finished.

• Do not perform any operation or action in any way other than those provided in this manual.
When in doubt, contact your dealer or your customer support.

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Wichtige Sicherheitshinweise (German)

Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen.

 Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.
 Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie

immer einen qualifizierten Servicetechniker.

 Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
 Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen

kann.

 Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven

Stoffen auf.

 Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
 Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den

Netzstecker an der Steckdose ziehen.

 Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
 Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
 Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
 Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel

angeschlossen wird.

 Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen

lassen.

 Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation

ab. Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.

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Consignes importantes de sécurité (French)

Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.

 Le dispositif et la prise principale doivent toujours être accessibles facilement.
 Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un

dépanneur qualifié.

 Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
 Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de

substances explosives.

 Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
 Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et

toujours débrancher le connecteur secteur de la prise murale.

 Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la

poussière.

 Ne pas mettre l’imprimante en contact avec des liquides.
 Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
 S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de

données.

 La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir

quelques instants avant d’y toucher.

 N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel.

En cas de doute, veuillez contacter votre distributeur ou service après-vente.

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Indicazioni di sicurezza importanti (Italian)

Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.

 Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.
 Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un

tecnico di assistenza qualificato.

 Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
 Collocare la stampante su una superficie stabile, per evitare che cada a terra.
 Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
 Collegare la stampante a una presa di corrente con tensione adeguata.
 Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire

sempre il connettore di rete dalla presa.

 Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
 Evitare il contatto della stampante con liquidi.
 Non esporre la stampante a colpi, scosse o vibrazioni.
 Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione

dati.

 Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario

opportuno quindi lasciarla raffreddare qualche istante.

 Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale.

In caso di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.

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Instrucciones de seguridad importantes (Spanish)

Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.

 El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.
 Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un

técnico de servicio calificado.

 Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
 Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
 Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias

explosivas.

 Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
 Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija

de alimentación del enchufe.

 No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
 No ponga la impresora en contacto con fluidos.
 Nunca exponga la impresora a sacudidas, choques o vibraciones.
 Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de

datos.

 La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo

algún tiempo antes de tocarla.

 No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala

en el manual. En caso de duda, póngase en contacto con su comerciante o con su servicio
post-venta.

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Правила по технике безопасности. (Russian)

Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу
принтера.

 Устройство и розетка должны быть всегда легко доступна.
 Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о

неисправностях квалифицированным сервисным техникам.

 Данная инструкция должна быть всегда доступна каждому пользователю.
 Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол.
 Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых

веществ.

 Включайте принтер в розетку только с соответствующим напряжением.
 Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем

выньте штекер из розетки.

 Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли.
 Не допускайте попадания жидкости на принтер.
 Нельзя подвергать принтер тряске, ударам и вибрации.
 Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с

компьютером.

 Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то

время, прежде чем дотронуться до нее.

 Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают

неясности, обращайтесь с вопросами к Вашим продавцам или в сервисный центр.

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Instruções Importantes sobre Segurança (Portuguese)

Leia as instruções de segurança antes de usar a impressora.

 A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.
 Consulte sempre um técnico qualificado para executar uma reparação .
 Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
 Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias

explosivas.

 Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.
 Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.
 Não exponha a impressora a temperaturas altas ou luz solar direta.
 Não aproxime substâncias líquidas da impressora.
 Proteja a impressora de choques, impactos e vibrações.
 Desligue a impressora e o computador antes de conectar o cabo da rede.
 A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de

tocá-la.

 Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,

contate seu revendedor ou companhia de serviço.

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Önemli Güvenlik Talimatları (Turkish)

Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.

 Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir.
 Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman

kalifiye bir uzman servis-teknisyenine haber verin.

 Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.
 Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren

nesnelerin yakınına koymayın.

 Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın.
 Yazıcıyı şebeke ağından ayırmak istediğinizde, yazıcıyı kapatın ve ağ-fişini her zaman prizden

çıkartın.

 Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun.
 Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır.
 Yazıcı hiçbir sarsıntıya, darbeye veya titreşime mâruz kalmamalıdır.
 Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin

olmalısınız.

 Yazıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzden lütfen dokunmadan önce kısa

süre soğumasını bekleyin.

 Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın. Sorunlu

görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri servisinize başvurun.

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TRADEMARK ACKNOWLEDGEMENTS

“IBM” is a trademark of International Business Machines Corporation.
“EPSON” is a trademark of Epson America I

ncorporated.

“DEC” is a trademark of Digital Equipment Corporation.
“Centronics” is a trademark of Centronics Data Computer Corporation.
“DOS” is a trademark of Microsoft Corporation.
“SAP” is a trademark of SAP AG.
“Windows”, “Windows 7”,”Windows 8”, “Windows 95”, “Windows 98“, “Windows NT”, “Windows
2000”, “Windows 2003/2008/2012/2012R2 Server”, “Windows XP” and “Windows Vista” are

trademarks of Microsoft Corporation.
All other product names and company names appearing in this manual are the registered
trademarks or trademarks of the individual companies.

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CAUTION: Provides information that must be observed to prevent damage to the
equipment or loss of date.

NOTE: Advises you of information that is essential to complete a task.

Software/document name

Description

DL-210 User Manual

This manual.

DL-210 Maintenance Manual

This manual provides developer/ engineers
with all the necessary information.

About This Manual

This manual provides information to operators of the DL-210 to describe basic operations to enable safe and
correct use of the printer.

Symbols Description

The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.

Related Software and Documents

Related Software and Documents

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TABLE OF CONTENTS

About This Manual .................................................................................................................... X

1 INTRODUCTION ...................................................................................................................... 1

1.1 Features...................................................................................................................................... 1

1.2 Printer specification ................................................................................................................... 2

1.3 Print Media Types ...................................................................................................................... 3

1.4 External Dimension and Mass.................................................................................................... 5

1.5 Unpacking .................................................................................................................................. 6

1.6 Product Configuration ................................................................................................................ 8

1.7 Printer Components ................................................................................................................... 9

1.8 Control Panel ............................................................................................................................ 12

1.8.1 LEDs Behavior ......................................................................................................................... 12

1.8.2 Feed Key Operation ................................................................................................................ 12

2 SETUP .................................................................................................................................... 13

2.1 Flow of Setup ........................................................................................................................... 13

2.2 Placing the Printer .................................................................................................................... 13

2.3 Attaching Power ....................................................................................................................... 14

2.4 Calibrate Sensor ....................................................................................................................... 15

2.4.1 Calibrate Gap Sensor ............................................................................................................ 15

2.4.2 Calibrate Reflective Sensor ................................................................................................... 15

2.5 Loading Roll Media ................................................................................................................... 16

2.6 Loading Transfer Ribbon .......................................................................................................... 18

2.7 Connecting to Computer .......................................................................................................... 21

2.7.1 Connecting USB interface ...................................................................................................... 22

2.7.2 Connecting serial interface .................................................................................................... 22

2.7.3 Connecting parallel interface ................................................................................................. 23

2.7.4 Connecting Ethernet interface ............................................................................................... 23

2.7.5 Connecting Wlan Interface .................................................................................................... 24

3 NETWORK SETUP AND CONFIGURATION ................................................................................. 25

3.1 Installing Driver ............................................................................................................................. 25

3.2 Installing Setup Tool ...................................................................................................................... 31

3.3 Setup Tool Application .................................................................................................................. 35

3.3.1 Model and Interface Setting .................................................................................................. 35

3.3.2 Configuring Printer ................................................................................................................. 36

3.4 LAN Interface Setup ...................................................................................................................... 38

3.5 Update Firmware .......................................................................................................................... 42

4 SETTING/CHECKING MODES ................................................................................................... 44

4.1 Print a Parameter Setting Page (Self-test Page) ........................................................................... 44

4.2 Hexadecimal Dumping Mode ....................................................................................................... 46

4.3 Auto Calibrate Label ..................................................................................................................... 47

5 TROUBLESHOOTING AND MAINTENANCE ............................................................................... 48

5.1 Common Issues ............................................................................................................................ 48

Tally Dascom DL-210 User Guide V1.3

5.2 Resetting the Factory Default Values ........................................................................................... 49

5.3 Removing Jammed Label .............................................................................................................. 49

5.4 Cleaning Thermal Print Head ........................................................................................................ 50

5.5 Maintenance ................................................................................................................................. 50

6 COMMUNICATION INTERFACES SPECIFICATIONS ..................................................................... 51

6.1 USB interface ................................................................................................................................ 51

6.2 Wi-Fi interface .............................................................................................................................. 51

6.4 Ethernet interface ......................................................................................................................... 51

6.5 Serial interface .............................................................................................................................. 52

6.6 Parallel interface ........................................................................................................................... 53

6.7 Power Supply ................................................................................................................................ 54

7 CHARACTER CODE PAGES ....................................................................................................... 55

7.1 Common to all pages (International Character Set: USA) ............................................................ 55

7.2 International Character Sets ......................................................................................................... 56

7.3 [User-defined page] ...................................................................................................................... 57

7.4 [PC437: USA, Standard Europe] .................................................................................................... 58

7.5 [PC850: Multilingual] .................................................................................................................... 59

7.6 [PC852: Latin2] ............................................................................................................................. 60

7.7 [PC858: Euro] ................................................................................................................................ 61

7.8 [PC860: Portuguese] ..................................................................................................................... 62

7.9 [PC863: Canadian-French] ............................................................................................................ 63

7.10 [PC865: Nordic] ........................................................................................................................... 64

7.11 [PC866: Cyrillic #2] ...................................................................................................................... 65

7.12 [PC720: Arabic] ........................................................................................................................... 66

8 COMMAND SETS .................................................................................................................... 67

8.1 ESC/POS Command Sets ............................................................................................................... 67

8.2 ZPL Command Sets ....................................................................................................................... 69

8.3 EPL Command Sets ....................................................................................................................... 75

Appendix: Installing the Cutter .................................................................................................. 76

Removing the Tear Bar ....................................................................................................................... 76

Installing the Auto Cutter ................................................................................................................... 77

Appendix: FCC STATEMENT ........................................................................................................ 80

Appendix: DASCOM REPRESENTATIVES ...................................................................................... 81

Tally Dascom DL-210 User Guide V1.3

1 INTRODUCTION

The Dascom® DL-210 model is the best value in a desktop thermal printer. The DL-210 printer
provides thermal transfer and direct thermal printing at speeds up to 6 ips (inches per second) at a
203 dpi (dots per inch) print density.

1.1 Features

• Easy to switch printer language between ZPL, EPL and TSC programming and label formats.

• Easy operation. With open structure users can easily change paper roll and ribbon.

• Large media compartment. Ribbon as long as 300m and paper roll of Max. OD φ127mm can be

used. Therefore users can change the ribbon and paper roll less often so as to work more efficiently.

•Wide range of connectivity. The USB interface is standard interface. Serial/parallel/Ethernet/ Wi-Fi

are optional interfaces. Various interface choices suit all needs.

The DL-210 printers offer these basic printer options:

• Auto cutter.

This user guide provides all the information you need to operate your printer on a daily basis.

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Print

Parameter

Print method

Direct thermal/Thermal transfer printing

Print width

108mm

Print speed

6IPS

Print head

Dot pitch: 0.125mm

Resolution

203DPIx203DPI

Fonts

Chinese

GB18030 24×24 (Simplified/Traditional Chinese)

Alphanumeric

Resident single byte (ZPL): Font A, Font B, Font D, Font E, Font F, Font G, Font
H, Font V0, Font GS, Font P, Font Q, Font R, Font S, Font T, Font U, Font V

User-defined

User-defined fonts can be downloaded into FLASH, SDRAM.

Code Pages

EPL:
PC437;PC850;PC852;PC860;PC863;PC865;PC857;PC861;PC862;PC855;PC866;
PC737;PC851;PC869;Windows 1252;Windows 1250;Windows 1251; Windows
1253;Windows 1254;Windows 1255

ZPL:
PC850, windows 1250, windows 1252, windows 1251, windows 1253,
windows 1254, windows 1256

Scalable/Rotation

Zoom in 1~8 times in vertical or horizontal, rotate by 0

0

, 900, 1800, 270

0

.

Graphics

Graphics (Monochrome PCX, BMP) can be downloaded into SDRAM.

Barcodes

1D

ZPL:

Code11;Interleaved 2 of 5;Code 39;Code 49;Planet Code;
EAN-8;EAN-13;UPC-E;UPC-A;Code 93;Code 128;
Industrial 2 of 5;Standard 2 of 5;Codabar;MSI;Plessey

EPL:
EAN-8;EAN-13;UPC-E;UPC-A;Code 39;Code 93;Code 128; Interleaved 2 of 5

2D

ZPL:
PDF417;CODABLOCK;Maxicode;Aztec;QR Code; Data Matrix;

EPL:
PDF417;Maxicode;QR Code; Data Matrix;

Ribbon

ID

φ25.4mm

OD

φ68mm

Length

300m

Width

33~110mm

Media

Handling

Media Spec.

Thickness 0.06~0.18mm

Width 25~118mm

Length 8.9~400mm

Max. OD ∮127mm

Min. ID φ25.4/38.1mm

Media cut

Tear bar, auto-cutter, peeler

Media type

Roll paper, fold paper
(continuous, non-continuous, continuous tag, wrist-band, normal media and
all sorts of receipts )

Control Panel

Key

One key: Feed

LED indicator

Three LEDs: Power, Error, Status (Paper out/Ribbon out)

Detect

Function

Standard sensors

Black mark sensor, Media sensor, Ribbon sensor, Machinery sensor

Optional kit sensor

Label taken sensor

Emulation

Zebra, EPSON

ZPL, EPL, TSC

1.2 Printer specification

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Power Supply

External power adapter

Input

AC 100V-240V, 50-60Hz

Output

24V DC, 3A

Memory

SDRAM

8MB

FLASH

8MB

Interface

Standard

USB (2.0 Full-Speed)

Optional

Serial (RS-232, DB25)

Parallel Centronics (IEEE-1284)

Ethernet: 10M/100M

Wi-Fi (802.11b/g)

Software

Driver (Windows 32bit/64bit), Bartender, SDK system

Physical Spec.

Dimensions

230(W)×290(D)×176(H)mm

Casing Color

Black

Weight

Approx 3kg

Operating
condition

5～40℃/20～95%RH (non-condensing)
Storage condition

-20～60℃/≤95%RH (non-condensing)

Safety

Standard

Safety

UL, CE, FCC, CCC

EMC

Class B

Certificate

CCC, CE, FCC, UL, Energy star

Optional kit

Cutter, Peeler

Reliability

TPH lifetime

150km
(Condition: use specific thermal roll paper and the print rate is 12%)

Important •Dascom strongly recommends the use of Dascom-brand supplies for
continuous high-quality printing.

Media Type

How it looks

Description

1.3 Print Media Types

Your printer can use various types of media:

• Standard media—Most standard (non-continuous) media uses an adhesive backing that sticks

individual labels or a continuous length of labels to a liner.

• Continuous roll media—Most continuous roll media is direct thermal media (similar to FAX paper)

and is used for receipt or ticket style printing.

• Linerless media—Linerless labels have an adhesive backing, but they are wound onto a core

without a liner. The media typically is perforated and may have black marks on the bottom surface of
the media to indicate label separations. The top surface of linerless media labels have a special
coating that keeps the labels from sticking to each other. The printer must be equipped with a
special Linerless option to be able to use linerless media to keep the media from sticking to the
printer.

• Tag stock—Tags are usually made from a heavy paper (up to 0.0075in./0.19mm thick). Tag stock

does not have adhesive or a liner, and it is typically perforated between tags.
For more information on basic media types, see the following table.
The printer typically uses roll media, but you can use fan-fold or other continuous media too. Use the
correct media for the type of printing you require. You must use direct thermal media. When
printing without a ribbon, you must use direct thermal media. When using ribbon, you must use
thermal transfer media.

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Non-Continuous
Roll Media

Roll media is wound on a core that can be 0.5 to 1.5
in. (12.7 to 38.1 mm) in diameter. Labels have
adhesive backing that sticks them to a liner, and
they are separated by gaps, holes, notches, or black
marks. Tags are separated by perforations.
Individual labels
are separated by one or more of the following
methods:

• Web media separates labels by gaps, holes, or
notches.

• Black mark media uses pre-printed black marks on
the back side of the media to indicate label
separations.

• Perforated media has perforations that allow the

labels or tags to be separated from each other
easily. The media may also have black marks or
other separations between labels or tags.

Non-Continuous
Fanfold Media

Fan-Fold media is folded in a zigzag pattern. Fanfold
media can have the same label separations as
non-continuous roll media.
The separations would fall on or near the folds.

Continuous Roll
Media

Roll media is wound on a core that can be 0.5 to 1.5
in. (12.7 to 38.1 mm) in diameter. Continuous roll
media does not have gaps, holes, notches, or black
marks to indicate label separations. This allows the
image to be printed anywhere on the label. A cutter
can be used to cut apart individual labels. With
continuous media, use the transmissive (gap)
sensor so the printer can detect when the media
runs out.

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1.4 External Dimension and Mass

 Width: Approximately 230 mm
 Depth: Approximately 290 mm
 Height: Approximately 179.5 mm
 Mass: Approx. 3 kg (excluding power adapter)

Front View

Back view

Side view

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The package contents vary with different customized order requirements.

DL-210 printer

Ribbon

Power cord

CD-ROM

Ribbon Rewind Paper Core

Power Adapter

Media

1.5 Unpacking

When you receive the printer, please check for possible shipping damage:

1. Inspect the outside of both the box and the printer for possible damage.

2. Open the top cover of the printer to see if the media compartments are in order.

If you discover shipping damage upon inspection:

 Immediately notify the shipping company and file a damage report.
 Keep all packaging material for shipping company inspection.
 Notify your authorized Tally Dascom reseller.

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Tally Dascom DL-210 User Guide V1.3

Standard

Printer

1 unit

Ribbon rewind paper core

1 piece

Ribbon sample

1 piece

Wax

Ribbon spindle

2 pieces

Media sample

1 piece

Thermal transfer

Media fixer

2 pieces

Media spindle

1 piece

Power adapter

1 piece

EU/UK/US

Power cord

1 piece

Graphic installation guide

1 piece

CD-ROM

1 piece

Including user guide, Driver, setup
tool, graphic installation guide

Optional

Peeler

1 set

Cutter

1 set

Package Contents:

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Tally Dascom DL-210 User Guide V1.3

Model

Interfaces

Power

Cord

Paper Cut

Sensor

USB

PAR

SER

ETH

Wi-Fi

EN/UK/EU

Cutter

Tear

Bar

Black
Mark

DL-210

√

O O O

O

√

O

√

√

Optional Interface

(Serial/ Parallel/

Ethernet/

Wi-Fi）

USB interface

1.6 Product Configuration

Interface Types

 USB interface (USB2.0, Full speed)
 Serial interface: Serial port (RS-232, DB25)
 Parallel interface: Bidirectional parallel port (IEEE1284)
 LAN interface: Ethernet (10Base-T, 100Base-TX)
 Wireless LAN interface: Wi-Fi (802.11b/g)

Remarks: “√” indicates standard configuration, “O” indicates optional configuration.

PAR=Parallel interface; SER= Serial interface; ETH=Ethernet interface.

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Component Name

Function

Media window

Monitor the media status via this window

Top cover

Open this cover for loading ribbon and media

Control Panel

Power LED

Indicate the power status

Status LED

Indicate the status of media, ribbon and label-taken

Error LED

Indicate print head temperature and Print head
mechanism open or not

Feed key

Press this key for feeding media

Power socket

Connect power cord to the printer

Power switch

For switching on/off printer

USB interface

Connect USB interface cable from host

Optional interface
(Serial/ Parallel/ Ethernet/ Wi-Fi)

Connect optional interface cable from host
(interface type is on request)

Control Panel

Top Cover

Media Window

Power Switch

Optional Interface

(Serial/ Parallel/

Ethernet/

Wi-Fi）

USB interface

Power Socket

1.7 Printer Components

Printer components and their functions are shown as below:

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Component Name

Function

Print Head
Mechanism

Ribbon Holder

For placing ribbon, lower seat for new ribbon, top seat for used ribbon.

Print Head

Heat the ribbon and transfer imaging components to the media

Ribbon Pick-up Holder

Turn the adjustor for stretching ribbon

Media Holder

For placing media

Print Head Locking Button

For closing or opening the print head mechanism

Tear Bar

For tearing the media

Rotatable Board

Disassemble the rotatable board for installing optional kit: peeler or

cutter

Print Head Mechanism

Ribbon Pick-up Holder
Media Holder

Ribbon Holder

Ribbon Pick-up
Holder

Print Head Locking
Button

Print Head Locking
Button

Tear Bar

Print Head

Rotatable Board

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Component Name

Function

Media Guide

Align the media in the center of media path

Media Guide Adjustor

Adjust the space between the two media guides

Black Mark Sensor

For detecting black mark. The sensor position can be adjusted
according to the black mark position.

Platen Roller

For feeding paper

Component Name

Function

Media Spindle

Insert it into media core for supporting media

Media Fixer

For fixing media (as the above figure shown)

Ribbon Spindle

Install it in ribbon holder for supporting ribbon or ribbon
rewind pipe

Ribbon Rewind Paper Core

Stick the used end of ribbon to the pipe, rewind ribbon while
the pipe is turning

Media Guide
Adjuster

Black Mark Sensor

Platen Roller

Media Fixer

Media Spindle

Ribbon
Rewind
Paper Core

Ribbon Spindle
Media Guide

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LEDs

LEDs’ behavior

Status

Power
On ○

Power on.

Off ●

Error or power off.

Status

On ○

Paper end.

Off ●

Normal.

Fast blink ○●○●○●○

Label remains in peeler.

Slow blink ○●●○●●○

Ribbon end.

Error

On ○

Print head mechanism is opened.

Off ●

Normal.

Fast blink ○●○●○●○

Print head is over-heated.

1.8 Control Panel

1.8.1 LEDs Behavior

1.8.2 Feed Key Operation

 Feed Paper

Under ZPL/EPL mode, press Feed Key once, feed one piece of label;

Under ZPL/EPL mode, hold down Feed Key without release, feed labels continuously.

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1. Placing the Printer (page 13)

2. Adjusting Sensor (page 15)

3. Loading Paper Roll (page 16)

4. Loading Ribbon (optional) (page 18)

5. Attaching Power (page 14)

6. Printing Self-test (page 42)

7. Connecting the Printer to the Host Computer (page 23)

2 SETUP

1.1 Flow of Setup

This chapter consists of the following sections along with the setup flow of the product and
peripherals.

2.1 Placing the Printer

You can install this printer horizontally. Place the printer on a solid, flat, stable surface; ensure the
printer is placed in a stable position and there is easy access for users to the control panel and roll
paper holder. Also ensure there is enough space for sufficient ventilation and for the printout.
When selecting the placement position, be aware of the following advice:

 Never place the printer near to any flammable gas or explosive substances.
 Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a

window, protect it from the sunlight with a curtain.

 When connecting a computer to the printer, make sure the maximum recommended cable

length is not exceeded.

 Ensure sufficient distance between the printer and any heating devices or radiators.
 Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid exposure

to dusty environments.

 It is recommended the printer is installed in a position which reduces noise exposure to the work

place during printing.

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Tally Dascom DL-210 User Guide V1.3

Checking the voltage of the power adapter

Before you connect the power adapter to the power socket check if the voltage is
correct. If you connect the power adapter to power with incorrect voltage this may
result in electrical damage to adapter and printer.

1) Please only use the power adapter are recommended by supplied or

equivalent products;

2) When disconnecting the AC adapter plug, handheld plug connector housing, to

avoid the pulling on the cable in force;

3) Avoid drag the power adapter cable, otherwise it will damage the cables,

causing fire and shock;

4) Avoid put power adapter around a heating device, otherwise the cable may

melt, causing fire and shock;

5) If you do not use the printer in a long time, disconnect the power supply of

printer power adapter.

2.2 Attaching Power

1. Make sure the printer and the computer are powered off.

2. Connect the power cord to the power adapter.

3. Connect the power adapter to the power supply interface at the rear of the

printer.

4. Ensure the power cord is securely connected. Connect the power cord plug to a

mains socket on the wall.

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Black Mark Sign

Black Mark Sensor

2.3 Calibrate Sensor

Gap sensor and reflective sensor should be calibrated separately.

First of all, please open the setup tool, enter “Printer Setup”, choose paper sensor: gap sensor by
default. You could switch to reflective sensor according to your need.

2.3.1 Calibrate Gap Sensor

(1) Make sure gap sensor is selected through the setup tool.
(2) Lift the top cover to expose the media holder and the print head mechanism.
(3) Move around the sensor support so as to align its triangle with another triangle on the center
housing. As it is shown below:

2.3.2 Calibrate Reflective Sensor

(1) Select Reflective Sensor in the setup tool.
(2) Lift the top cover to expose the media holder and the print head mechanism.
(3) Align the black mark sign with the black mark sensor.

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 Must use thermal media in case of no ribbon in the printer. If using ribbon, you

have to use thermal transfer media.

 Tips for avoiding media jam: Make sure the media is aligned in the center of the

printer and the media fixers are firmly pressed against both sides of the roll.

(1) Lift the top cover to expose the media
holder and the print head mechanism.

(2) Load the media roll onto the spindle from
left to right.

(3) Put the fixers on and move from right to left
until they lean against the media.

(4) Click the media spindle back into the media
holder.

Print surface must be upward.

Label

liner

Lower Sensor

Black Mark Sign

(4) Put the media between the media compartment and the tear bar. And then close the mechanism
and the top cover.

2.4 Loading Roll Media

Before printing, it is necessary to check whether the media you use is appropriate or not. You can
scratch the media surface, if the scratch turns black, it is direct thermal media. In this case, you do
not need to load ribbon. Otherwise, it is thermal transfer media, you have to use a ribbon.

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