This manual describes the operational features of the XG-37 model glasswasher. Please
review this information before attempting installation and operation. Long term, troublefree operation will follow if good housekeeping and maintenance procedures are followed.
Thank you for selecting Jet-Tech products.
notethe sImplIcIty:
FunctIondesIGn
wash
rInseand
sanItIze
Please read on to learn more about this simple machine.
Hot water and a preset portion of detergent join in the tank. During operation, hot soapy water is
pumped in a forceful, but gentle, spray pattern across the moving glassware. When the wash cycle
is complete, all water is drained. While the drain is still open, clean water pre-rinses the holding
tank to prepare for the rinse and sanitize cycle.
Fresh water and a preset portion of sanitizer and rinse aid join in the tank. During operation, rinse
water is pumped in a forceful, but gentle, spray pattern across the moving glassware. At the end
of the cycle, all water is drained so the next load can begin with fresh, clean water.
a. Use 1/2" OD (or larger) copper to 3/8" FMPT adapter provided.
b. Minimum water pressure - 25 PSI.
c. Maximum water pressure - 100 PSI. Install water pressure regulator if line pressure is over
100 PSI. Water valve on unit has built-in strainer and flow control to provide consistent vol-
ume between 25 and 100 PSI.
d. Install separate water shut-off valve for each connection.
e. Unit has built-in air gaps - vacuum breakers NOT required.
a. Maximum temperature 150°F (66°C). Minimum supply temperature 130°F (54°C) to ensure
a minimum wash temperature of 120°F (49°C).
a. No minimum cold water inlet temperature. Control module automatically tempers rinse
based on temperature setting (see Start-Up Instructions page 5, Step 5).
a. 1-1/2" tailpiece provided on unit.
b. Use open type floor drain for maximum drainage.
a. 120V, single phase, 60Hz, 6-foot grounded cord included.
b. A dedicated 15 amp circuit is recommended.
c. Power requirements - 3.5 amps.
a. Extra heavy-duty non-foaming commercial liquid dish detergent required. Adjust to .30% con-
centration.
b. Consult The local chemical supplier to match detergent with local water conditions.
a. Liquid chlorine bleach (sodium hypochlorite - 5.25% solution) adjusted to 50 PPM.
6. rInse aId
7. notes
a. Liquid Rinse Aid adjusted for proper sheeting.
a. In all cases, consult local plumbing, electrical, and health codes for regulations which may
WARNING: The chemicals used in commercial glass washing are very harsh. Exposure to human skin can cause severe
burns. Chemical containers should be stored in a manner and/or location that prevents them from spilling or splashing.
Chemical containers must be secured. Please consult your chemical vendor to ensure proper storage or call the Jet-Tech
factory to purchase an accessory chemical storage drawer, part number 01001500.
1. Place chemical Feed Lines into the proper chemical containers.
Red - Detergent
Blue - Rinse Aid
Clear - Sanitizer
2. After utility connections described on page 2 are completed, plug in glasswasher.
3. Prime Chemical Pumps: Slide cover open to view chemical inlets.
Depress Prime switches to fill Feed Lines (see page 6 - Control Panel Operation).
Stop priming when chemicals come out of inlets.
NOTE: Always run a complete cycle or dump clean water in the tank after using the
prime switches. Undiluted chemicals will damage stainless steel.
4. Fill Level Adjustment: Cycle the glasswasher to check water fill level (water fill level
is preset at the factory but may require adjustments due to variations in water pressure/flow at installation location).
With the sliding cover open, initiate cycle by pressing Cycle Start (see page 6 - Control Panel Operation).
When fill is complete, verify that the water level is at the FILL mark (top of the drain screen handle - see photo
below).
If water level is correct, skip to Step 5.
If water level is above or below the fill mark, fill adjustment is required.
• Unplug glasswasher and remove front panel.
• Adjust the Fill adjustment knob on the circuit board. Turn knob clockwise to increase fill time or counter-
clockwise to decrease fill time.
• Leaving the sliding cover open will end the cycle and drain the tank after 30 seconds and cycle can be restarted to check water level again.
Once water level is correct, continue with Step 5.
Chemical inlets
Adjust circuit board knobs as neededFILL mark - top of drain screen handle
5. Rinse Temperature Adjustment: With the sliding cover closed, initiate a cycle by pressing Cycle Start to check rinse
water temperature (Rin Temp knob is set fully open at the factory and may require adjustment at installation location).
Machine will perform wash cycle and proceed to rinse cycle. NOTE: Wash cycle water temperature must register
between 120°F (49°C) and 150°F (66°C). Adjust hot water supply source if necessary.
During rinse cycle (recirculating pump must be on to mix and stabilize temperature reading), observe digital temperature
read out. The sliding cover can also be opened, interrupting the rinse cycle to insert thermometer into the tank water.
NOTE: Minimum rinse temperature is 75°F (24°C) per FDA Ordinance and Code for Food Service Establishments,
Section 5-103(e)(2).
If the rinse water temperature is at desired temperature, skip to Step 6.
If the rinse water temperature is not correct, temperature adjustment is required.
• Unplug glasswasher and remove front panel.
• Adjust the Rin Temp knob counterclockwise to increase rinse temperature and clockwise to decrease the rinse
temperature. NOTE: The cold water inlet supply minimum temperature may exceed 75°F, resulting in the
inability to lower the water temperature further.
• Leaving the sliding cover open will end the cycle and drain the tank after 30 seconds and cycle can be restarted to check rinse temperature again.
Once rinse water temperature is correct, continue with Step 6.
6. Chemical Concentration Adustment: With the sliding cover closed, initiate a cycle by pressing Cycle Start to check
chemical settings.
The chemical strengths should be tested with a professional test kit by the chemical supplier. Water samples should be
taken during both the wash cycle and the rinse cycle.
Proper concentration levels:
Detergent - .30% concentration
Sanitizer - 50 PPM (sodium hypochlorite [bleach])
Rinse Aid - until proper sheeting is achieved
If chemical adjustment is correct, skip to Step 8.
Unplug glasswasher, remove front panel, and adjust chemicals on the circuit board as required.
Detergent: If the factory setting does not render the proper concentration, turn the Det adjustment knob clockwise
to increase or counterclockwise to decrease the dispense time. Repeat chemical testing procedure and adjust again if
necessary.
Sanitizer: If the factory setting does not render the proper concentration, turn the San adjustment knob clockwise
to increase or counterclockwise to decrease the dispense time. Repeat chemical testing procedure and adjust again if
necessary.
Rinse Aid: If the factory setting does not render the proper level of sheeting, turn the Rin Aid adjustment knob clockwise to increase or counterclockwise to decrease the dispense time. Run a test cycle to check wash results and adjust
again if necessary.
1. Load the conveyor with glassware. To aid in loading the conveyor,
rotate the conveyor 1/2 turn by pressing the Conveyor Advance
button on the control panel.
Cycle
Start
Power In Use
Conveyor
Advance
Detergent
Prime
Cycle Start - Push to start wash cycle
Power - Green light* indicates power to
unit when illuminated
In Use - Red light* indicates cycle in
progress when illuminated
Conveyor Advance - Push to rotate
conveyor 1/2 turn to aid in loading/
unloading glassware
Sanitizer/
Rinse Aid
Prime
De-liming
2. Close the sliding cover.
3. Cycle is initiated by pressing the Cycle Start button on the control
panel. Once in cycle, the red In Use light will illuminate.
4. Wash water fill is initiated and the drain will close when hot water
is sensed or 15 seconds into the cycle, whichever is sooner.
5. Detergent is automatically injected into the tank during fill. The
sliding cover can be opened during fill to visually verify detergent
is being injected into wash water.*
6. The wash cycle will automatically start once full. Opening the
sliding cover during the wash cycle will pause the cycle, turning off
the recirculating pump and conveyor. Closing the sliding cover will
continue the cycle.*
7. At the completion of the wash cycle, the wash water will drain.
8. The rinse water fill is initiated with the drain open to rinse detergent
from the tank. The drain then closes to allow the tank to fill.
9. Sanitizer and Rinse Aid are automatically injected into the tank
during fill. The sliding cover can be opened during fill to visually
verify chemicals are being injected into the rinse water.*
10. The rinse cycle automatically starts once the tank if full. Opening
the sliding cover during the rise cycle will pause the cycle, turning
off the recirculating pump and conveyor. Closing the sliding cover
will continue the cycle.*
11. At the completion of the rinse cycle, the rinse water will drain.
Detergent Prime - Push and hold to
prime detergent
Sanitizer / Rinse Aid Prime - Push and
hold to prime sanitizer and rinse aid
De-liming - Push to start de-liming cycle
* Alternating flashing of the red and green
light indicates the sliding cover interlock
switch has interrupted cycle or a chemical
detection switch (optional accessory) has
detected a chemical outage.
6
12. The red In Use light will turn off, indicating that the cycle is
complete.
13. Open the sliding cover.
14. Unload the glassware from the conveyor. Pressing the Conveyor
Advance button will rotate the conveyor 1/2 turn to aid in unloading
the conveyor.
* NOTE: If the sliding cover is open for more than 30 seconds, the
cycle will terminate and the tank will drain. Press Cycle Start to
initiate a new cycle.
Regular maintenance of your Jet-Tech glasswasher will extend its useful life and lower the service costs. The
following parts are removable for daily cleaning:
1. Drainboard insert
2. Drainboard pan
3. Sliding cover
4. Inner cover
5. Conveyor
6. Spray box
7. Spray box gasket
8. Tank screen
The daily cleaning procedures consist of the following steps:
1. Remove drainboard insert, drainboard pan, sliding cover, and inner cover.
Wipe down each part as necessary.
Drainboard insert
Drainboard pan
2. Remove the conveyor wheel. Any large debris found inside the machine, like
broken glass, lemon seeds, stir sticks, and so on, should be removed.
9. Pump inlet screen
10. Drain stopper
11. Scrap tray
Sliding cover
Inner cover
Conveyor
Spray box
Spray box gasket (located under
spray box - not shown)
3. Remove and scrub clean the spray box, spray box gasket,
and tank screen. Remove and wipe down the drain stopper. Remove any debris from the lower wash tank. Make
sure nothing is clogging the pump inlet screen. The pump
inlet screen can be removed for cleaning if necessary.
4. Remove the scrap tray and empty out any debris that may have passed through
the tank screen.
5. Use a damp cloth to wipe down the entire wash
tank. For more stubborn stains, use a nylon brush
or a Scotch-Brite Stainless Steel Cleaner® pad.
Never use steel wool to clean stainless steel. Steel
wool will cause the stainless steel to rust.
dispensed, close the sliding cover to allow the glasswasher to resume cycle. If the
sliding cover is left open for more than 30 seconds, the water will be drained and
the cycle will terminate. In the event the cycle does terminate, push the Cycle
Start button to initiate a new cycle.
Scrap tray
Detergent, Sanitizer, and
Rinse Aid Containers
9. Your glasswasher is now ready for operation
Chemical inlets
de-lImInG procedure
When the interior is coated with a white chalky substance, perform the following de-liming procedure. De-liming should be executed after daily cleaning has been completed.
1. With the conveyor empty, press the De-Liming button. The red In Use light will illuminate.
2. The XG-37 holds 1.25 gallons of water - measure out the appropriate amount of de-liming solution.
WARNING! Most de-liming chemicals are hazardous. Follow chemical manufacturers instructions
very carefully!
useFul InFormatIon about water, deterGent, & sanItIzer
water condItIons
Your water supply fits one of the following descriptions.
Greater detergent consumption is required with “hard” water.
GraInsparts
descrIptIonper Gallonper mIllIon
Soft Less than 1.0 Less than 17.1
Slightly
Moderately
Hard 7.0 to 10.5 120 to 180
V
ery Hard 10.5 and over 180 and over
Hard 1.0 to 3.5 17.1 to 60
Hard 3.5 to 7.0 60 to 120
deterGent tItratInG InstructIons
An Alkalinity Test Kit, as recommended by your chemical supplier, is required for proper chemical adjustment.
Follow kit instructions to test.
sanItIzer tItratInG InstructIons
After the water has agitated during the rinse cycle, open the sliding cover and dip a Chlorine test strip into the
tank for one (1) second. Immediately compare the strip to the scale on the side of the test strip container tube.
Adjust sanitizer (bleach) to 50 PPM, and iodine type sanitizer to 12.5 PPM. NOTE: Leaving the sliding cover
open more than 30 seconds will end the cycle and drain the tank.
Importantnote: Glasswashers are NOT water conditioners. Consult local water conditioning experts to
determine your specific water condition.
The XG-37 glasswasher has chemical pumps that automatically dispense chemicals into the machine. The detergent and sanitizer
chemicals are supplied by a chemical vendor. Since the type of chemicals and the condition of water varies by region, the chemical
pumps are not pre-set at the factory. The chemical pumps must be adjusted at start-up to achieve the proper titration levels or the machine may not produce good wash results. Typically, the chemical vendor is responsible for adjusting the chemical pumps.
Since detergent and sanitizer chemicals play an important role in the performance of a glasswasher, understanding how the chemical
pumps work and how to maintain them is very important. Reviewing the following information will help ensure the proper operation
of your glasswasher and its chemical pumps:
1. CAUTION: Always cycle the machine after using the prime switches to rinse out the wash/rinse tank. Undiluted chemicals will
damage stainless steel.
2. The chemical feed lines must be properly placed inside the appropriate chemical container. Damaged chemical lines will spill
chemicals on the machine and floor and create poor wash results.
3. Every glasswasher requires chemical pump adjustment and titrating by a chemical vendor. Poor wash results will occur if the
chemicals are not in proper concentration (see page 5, Step 6, for proper concentration levels).
4. Glasswasher chemicals are highly caustic and will cause severe burns when they contact human skin. These same caustic chemicals will also corrode stainless steel and destroy machine components. A glasswasher should be checked regularly for chemical
leaks. Any leaks should be corrected immediately.
5. All of the chemical tubing on a glasswasher should be inspected regularly and replaced at least once per year. The highly caustic
chemicals cause the chemical tubing to get brittle, and since leaking chemicals destroy glasswasher components, it is good preventative maintenance to replace chemical tubing often. The various tubing includes the lower tubing assembly or main chemical feed
line, the pump squeeze tube (especially susceptible to damage), and the upper tubing assembly from the pump to the glasswasher
tank.
6. Chemical vendors that deliver chemicals to your establishment are typically responsible for adjusting the chemical levels in
your glasswasher. They are also helpful for assisting you with chemical tubing inspection and replacement. Nothing removes
your responsibility for proper maintenance, but the chemical vendor will help.
tIpsFor trouble-Free operatIon
1. NEVER, NEVER wash ash trays in the glasswasher. Since ashes are smaller than the opening in the Pump Inlet Screens, ashes can
adhere to glasses. Also, with ashes recirculating in the wash water, the cleaning effectiveness of the detergent is greatly reduced.
The final result of washing ash trays is dirty glasses.
2. For best results, run glasswasher full of glassware. This keeps the water and detergent consumption to a minimum and helps prevent glassware from tipping over.
3. Water spotting can occur when glassware is placed on a flat surface after washing, thus preventing air to assist the drying process. Make
sure the proper shelf liner or drying surface is used.
4. Clearance below the top cover of the glasswasher allows for a maximum glass height of ten (10) inches. Keep this in mind when
ordering beer pitchers and wine carafes.
5. Glasses which have been frequently washed by hand may have deposits of invisible “film”. Although initially appearing clean, these
glasses may show unsightly signs of “dirt” after passing through the glasswasher. This unsightly condition will exist until the film is
removed with frequent passes through the glasswasher, or it may be necessary to use a de-liming agent to clean glassware.
6. Do not place wet glasses into glass chillers or frosters. Allow glasses to dry and sanitizer odors to dissipate first.
7. Changing detergents may require readjustment of the Detergent Pump to maintain .30% detergent concentration. A greater volume of
low strength detergent is required to maintain the proper level.
8. Only Jet-Tech replacement parts should be used. Components from other suppliers may result in machine malfunctions.
Please consult your Jet-Tech service agent if service or technical assistance is required. The factory is also available to answer any
operational questions.
3. Missing or worn spray box gasket3. Replace gasket
1. Chemical container is empty1. Refill or replace container(s)
2. Feed lines will not fill2. Replace defective parts. Notes: The deter-
1. Clogged spray nozzles and dirty holding
tank
2. Detergent container empty2. Fill container
3. Poor water conditions3. Have filter or softener installed
4. Chemicals not adjusted properly4. Call chemical technician
5. No hot water5. Check temperature of water source
1. Check temperature of water source
1. Clear obstruction
2. Rotate conveyor until it engages
Refer to page 8 cleaning instructions
gent, sanitizer, or rinse aid product advances in the line on each stroke of the pump.
The product should hold position between
strokes. If the product falls back toward the
supply container, one or more of the following conditions may exist:
a. Debris in pump
b. Split feed line
c. Bad pump tube
Replace parts as necessary
MVP GROUP Corporation (MVP) hereby warrants all new warewashers bearing the name “JET-TECH” and
installed within the United States of America and Canada to be free from defects in material and workmanship, under normal and regular usage and operation, for a period of one (1) year for parts and labor. Labor
shall be paid to replace any part found to be defective within this same period.
NOTE: Original warranty for Model F-14 is for one (1) year for parts and ninety (90) days for labor following
the date of the original installation
If a defect in material(s) or workmanship is detected; or found to exist within the stated period above, MVP, at
its sole discretion, shall either repair or replace any original equipment manufacturers part which has proven
to fail within the machine; providing that the equipment has not been altered or tampered with in any manner,
has been installed correctly as per the owners manual, and maintained and operated in complete accordance
with this manual.
The labor cost to repair or replace any part proven to be defective, as per above clause(s), shall be covered
by MVP; provided that: the service work was performed by an authorized Jet-Tech service agency; and that
this agency installed an original and genuine Jet-Tech part in the machine. Any repair work performed by a
nonauthorized service depot remains the sole responsibility of the user, and MVP will not be held responsible.
The installation of any generic part will not be valid; and therefore voids this warranty. All authorized
labor coverage shall be limited to regular hourly rates only. Any supplemental hourly rates or charges, such
as weekends or emergency premiums remain the responsibility of the user.
Exceptions to above warranty are: (A) Damages resulting from shipping, handling or abuse. (B) Incorrect
installation and/or connections. (C) Adjustments or calibration of any parts. (D) Faults due to lack of regular
maintenance or cleaning of any internal part(s). (E) Replacement of any wearable items such as: peristaltic
squeeze tubing or gaskets. (F) Excessive lime, mineral, alkali or hard water conditions (in excess 1,6-3,2 mmol/l = 160-320 PPM = 9-18 odH), and (G) Poor results due to: use of an incorrect type of detergent (for
non-commercial type applications), and excessive or inadequate water temperature(s) or pressure conditions
or incorrect use.
MVP GROUP CORPORATION STATES THAT THERE ARE NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, THAT ARE NOT SET FORTH HEREIN. MVP SHALL ASSUME NO OTHER RESPONSIBILITY, EITHER DIRECT OR NON-DIRECT, OR BE LIABLE FOR ANY OTHER OR ADDITIONAL LOSS OR DAMAGE
WHETHER BEING DIRECT OR CONSEQUENTIAL, AS A RESULT OF ITS EQUIPMENT.
The manufacturer reserves the rights to alter design and specications without notice.