This manual was created specifically for service technicians. We
have included information to help troubleshoot problems and
facilitate resolving those problems, electrical schematics, exploded
views and detailed parts lists. General information pertaining to
our hi-temp ware washers will be covered in this section. Specific
information on our current models will be covered in separate sections, model by model.
INTRODUCTION
While in the field, you may come across earlier generations of JET
TECH machines. General operation of these machines is similar if
not identical to our current models. However, certain parts may be
unique to these machines. This information is readily available
from our office. We have endeavoured to make this manual as
accurate as possible. If you find a discrepancy or can't find certain
information, please contact us. We will be glad to help you.
Updates and modifications will be issued as the information
becomes available.
Jet Tech Systems Corporation (Jet Tech) hereby warrants all new warewashers bearing the name "JET TECH" and
installed within the continental United States of America or Canada to be free from defects in material or workmanship,
under normal and regular usage and operation, for a period of one (1) year following the date of original installation,
(unless specified otherwise) but in no event can exceed eighteen (18) months from the date of shipment from the
factory.
If a defect in material(s) or workmanship is detected; or found to exist within the stated period above, Jet Tech, at its
sole discretion, shall either repair or replace any original equipment manufacturers part which has proven to fail within
the machine; providing that the equipment has not been altered or tampered with in any manner, has been installed
correctly as per the owners manual, and maintained and operated in complete accordance with this manual.
The labor cost to repair or replace any part proven to be defective, as per above clause(s), shall be covered by Jet
Tech Systems, within the continental United States of America or Canada; provided that: prior authorization for this
labor was approved by Jet -Tech Systems, the service work was performed by an authorized Jet Tech service agency;
and that this agency installed an original and genuine Jet Tech part in the machine. Any repair work performed by a
non-authorized service depot remains the sole responsibility of the user, and Jet Tech Systems will not be held
responsible. The installation of any generic part will not be valid; and therefore voids this warranty. All
authorized labor coverage shall be limited to regular hourly rates only. Any supplemental hourly rates or charges, such
as week ends or emergency premiums remain the responsibility of the user.
Jet Tech Systems Corp. (Jet Tech) hereby states that: warranty travel time shall be limited to, and without exception, a
round-trip total of two (2) hours OR mileage up to a maximum of one hundred (100) miles round-trip. Any charges
exceeding those stated herein must have prior authorization by the factory.
Exceptions to above warranty are: (A) Damages resulting from shipping, handling or abuse. (B) Incorrect installation
and/or connections. (C) Adjustments or calibration of any thermostats or timers. (D) Faults due to lack of regular
maintenance or cleaning of any internal part(s). (E) Replacement of any wearable items such as: glasswasher curtains,
or peristaltic squeeze tubing or gaskets. (F) Excessive lime, mineral, alkali or hard water conditions and (G) Poor
results due to: use of an incorrect type of detergent (for non-commercial type applications), and excessive or
inadequate water temperature(s) or pressure conditions.
JET TECH SYSTEMS CORPORATION STATES THAT THERE ARE NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, THAT ARE NOT SET FORTH HEREIN, JET TECH SYSTEMS CORPORATION SHALL ASSUME NO
OTHER RESPONSIBILITY, EITHER DIRECT OR NON-DIRECT, OR BE LIABLE FOR ANY OTHER OR ADDITIONAL
LOSS OR DA MAGE WHETHER BEING DIRECT OR CONSEQUENTIAL, AS A RESULT OF ITS EQUIPMENT.
7014 Cote de Liesse Montreal Quebec
CANADA, H4T 1E7 Tel: (514} 737-9701
Toll Free: (888} ASK-4-JET Fax: (514}
342-3854 E-Mail:service @ jet-tech.com
Web: www.jet-tech.com
One year parts & labor (Continental USA and Canada).
Exceptions: Model "Piper" - 90 days labor
& One year parts.
The manufacturer reserves the rights to alter design and specifications without notice.
SERVICE CALL REGULATIONS
JET TECH ware washers are warranted as specified in the MANUFACTURERS LIMITED WARRANTY.
We will pay for:
1. Labor to replace a defective part, as per the attached Allocated Times Schedule.
2. Travel time, as specified in the MANUFA CTURERS LIMITED WARRANTY. (See page 4)
3. JET TECH original replacement parts supplied from service company inventory
We will not pay for:
• More than one man on a service call.
• Waiting time. Call for an appointment, if required.
• Unauthorized labor cha rges.
• Travel time exceeding the MANUFACTURERS LIMITED WARRANTY.(See page 4)
• More than one service call for the same problem.
• Adjustment or calibrations, as specified in the MANUFACTURERS LIMITED WARRANTY.(See page 4)
• Replacement of small items (pilot light, screens, jets).
• Cleaning or regular maintenance.
• Overtime or weekends charges (time and a half, or more)
• Problems due to improper installation.
• Problems due to improper water supply temperature or inadequate/excessive water pressure.
• Problems due to inadequate/excessive electric supply.
• Disconnecting of hard plumbing or removal of counter tops, etc.
WE ARE HERE TO HELP YOU WITH DIAGNOSTIC OR SERVICE PROBLEMS.
Call us toll free at 1-888-275-4538 for assistance.
Our standard procedure is to invoice all parts shipped for WARRANTY REPAIRS. The invoice will be credited
upon return of defective parts used for WARRANTY REPAIRS.
YOUR INVOICE MUST INCLUDE THE FOLLOWING INFORMATION:
1. Warranty Repair Authorization Number.
2. Model and serial numbers.
3. Problem reported.
4. Detailed description all charges including dates, hours worked and work done.
5. Reason for part failure.
6. Indicate the general state of the equipment, cleanliness and if abuse is apparent.
We expect that your work is warranted by your company for at least 90 days.
ALLOCATED TIMES
15507, 15504,
These are the allocated times for servicing Jet Tech products under warranty. If an item is
missing, please call our office for the information.
PARTS # CODE TIME (Hours)
Diagnostic of problem
Vacuum cylinder AM except 747, F22 10528
Vacuum cylinder 747, F22 10528
Vacuum cylinder hose AM except 747, F22 10529, 15519
Vacuum cylinder hose 747, F22 11580
Wash arm manifold-upper 12007
Wash arm manifold-lower 12008
Wash arm axle 12017
Rinse Elbow-upper 12021
Rinse Elbow-lower 12021
Door catch 12049
Door catch mechanism, parts 12049,12050,
12052,12054,
10470,10489,
Stainless panels 12062,12003,
60258,10435,
60012,10415
12063,12002,
.5
1.25
.50
1
.50
1
1.75
.5
.75
1
.5
.5
.75
Booster tank 12064,15515,
Solenoid Valve AM except 747, F20, F22 20568,20569 ELB 1.5
Solenoid valve 747, F20, F22 20569 ELB .75
Electronic Noise Filter 20018 F .5
Door Switch 20035,20536, MP .75
Pilot Light 20042 LL .5
Power Switch 20044,20500 TL .5
Relay 20067 BR .75
Booster Element 20080,20069, RB .75
Tank Element 20080, 20069, RV .75
Timer 20088, 20075, MT .75
Relay Tank Element 20105 RV .75
Relay Booster Element 20105 BCB .75
Relay Wash Pump 20105 CCMPL .75
Thermostat-Tank Element 20110 TV .5
Thermostat-Booster Element 20119 TB .5
Peristaltic Detergent Pump 20023, 20545 MPD .75
Digital Temperature Display 20108,20514 TC .5
Air Pressure Switch 20053, 20058, PS .5
Wash pump on PIPER, F16, F18 40248, 40242, MPL 1.5
Wash pump on
747,
F20, F22
40230,40236,
MPL .75
Tube for chemical injector
60564
.75 Rinse feed tubing
60565
1.25
20240
40255,40258
ALLOCATED TIMES
Door hinges
.5
WARRANTY CLAIM PROCEDURES
When a service call is placed by JET TECH, a dealer, distributor, end user or other, it does not necessarily mean that
the service call will be covered by warranty. If we request a service call, we will fax all the de tails available to us at
the time including customer information as well as the reported problem. We will also advise you if the equipment is
still within the warranty period.
If the equipment is within the warranty period, we will also FAX a WARRANTY AUTHORIZATION NUMBER,
often listing the parts that may be required to complete the repair as well as the allocated times to diagnose the
problem and install the recommended parts. If the problem is other than what was reported, please contact our service
department.
If a customer places a service call outside of our regular business hours Monday-Friday (Eastern Time) we ask that
you use your best discretion and notify us on the next business day.
All claims must be received at our office within 30 days of completing the work. We reserve the right to withhold
payment when:
• The defective part is not returned for inspection.
• The defective part failed because of negligence, improper installation, unauthorized servicing or improper use of the
equipment.
• Missing documents/Information.
MODIFICATIONS AND UPDATES
PART#MODELSSERIAL #'sCHANGE
15507 727 9569886- NEW TOP PANEL #15683
15506 NEW BACK PANEL #15684
20500 F18/DP 9901607- THE WHITE DRAIN PUMP BUTTON
20500 737DP 9800871- MUST BE HELD TO ACTIVATE THE
20500 727DP 9800706- DRAIN PUMP AND WILL NO LONGER
20149 F16/DP 9800065- LOCK IN THE ON POSITION
(Part# Remains the same)
TECHNICAL CHARACTERISTICS
psi US gal
F
727
737
747
F-16
F-18
F-20
F-22
PIPER
30
GENERAL DIMENSIONS
SIZE-ACTUAL WEIGHT Tank Cap. Booster Cap. MODEL
Height Width Depth Kg (Liters) (Liters)
(mm/inch) (mm/inch) (mm/inch) Lbs
727 820.00 500.00 500.00 52.73 8.0 4.8
32.25" 19.75" 19.75" 116
737 850.00 600.00 600.00 72.73 12.0 6.5
33.50" 23.75" 23.75" 160
747 1485.00 698.00 720.00 155.45 18.0 10.2
58.50" 27.50" 28.40" 342
F-16 749.00 508.00 508.00 47.73 11.0 3.2
29.50" 20.00" 20.00" 105
F-18 850.00 600.00 600.00 72.73 28.0 8.0
33.50" 23.75" 23.75" 160
F-20 1320 625.00 610.00 86.36 26.0 8.0
52.00" 24.50" 24.00" 190
F-22 1524.00 710.00 721.00 155.45 18.0 10.2
60.00" 27.95 28.40" 342
PIPER 518.00 503.00 470.00 29.09 8.0 2.5
20.40" 19.80" 18.50" 64
OPERATION PARAMETERS
MODEL
Flow Hot Water Water Temp Electrical Power Requir. Cycle
Pressure Qty / Cycle (Ideal) Requirem.
Kg/cm 2 Liters c VOLTS Phase AMPS Seconds
(US gal)
2.11
3.17
4.75
3.0
7.35
7.25
4.75
2.11
(US gal)
1.27
1.72
2.7
0.87
2.11
2.20
2.7
0.65
2.1 2.5 60 208-220 1 Phase 14.4 120
2.1 3.0 60 208-220 1 Phase 22 120
2.1 3.8 60 208-220 1 Phase 46 70
2.1 1.9 60 208-220 1 Phase 15 180
2.1 3.0 60 208-220 1 Phase 22 180
2.1 3.0 60 208-220 1 Phase 34 120
2.1 3.8 60 208-220 1 Phase 46 70
2.1 1.9 60 110
Above parameters are subject to change without notice. Please check with the factory for most current
specification data.
30
30
30
30
30
30
30
0.66
0.79
1.0
0.5
0.79
0.79
1.0
0.5
140
140
140
140
140
140
140
140 208-220
3 Phase 24
3 Phase 24
13.6 180
12.5
UNDER COUNTER INSTALLATION
3
F16
F16DP
F18
12
2
2
12
2
2
F20
17
F22
15
15 15
12
16 2 2 2
737
15
2 2 2
747
15
15 15
• Install legs on machine
• Make sure the machine is leveled.
• If a counter is put on top of the dishwasher, it is preferable if the
counter can be removed easily for servicing. If the counter is fixed,
leave half an inch (minimum) between the counter and the top of the
unit.
TABLE FOR UTILITY CONNECTIONS DIMENSIONS SEE PAGE 11
MODEL SIDE A SIDE B SIDE C SIDED SIDE E SIDE F
PIPER
F18DP
727
mm 270 375 315 74 95 42
inch
mm 190 230 295 38 85 38
inch
mm 190 230 295 38 85 38
inch
mm 240 305 365 50 85 50
inch
mm 240 305 365 50 85 50
inch
mm 430 390 245 180 545 510
inch
mm 505 380 180 185 380 380
inch
mm 305 80 408 50 50 50
inch
mm 380 320 460 50 50 50
inch
mm 505 380 180 185 380 380
inch
10.6
7.5
7.5
9.5
9.5
19.9
19.9
14.7
9.1
9.1
15.3
3.15
12.6
12.4
11.6
11.6
14.3
14.3
9.6
7.1
18.1
7.1
1.5
1.5
7.1
7.2
7.2
3.7
3.3
3.3
3.3
3.3
21.4
1.6
1.5
1.5
20.1
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