Jenn-Air PRD3030 series, Jenn-AirPRD3630 series, PRD3630 series Service Manual

Service

This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person.

Dual Fuel Range

This Base Manual covers general information

Refer to individual Technical Sheet

for information on specific models

This manual includes, but is

not limited to the following:

PRD3030* PRD3630*

16022880

December 2004

Important Information

Important Notices for Servicers and Consumers

Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBILITY TO REVIEW ALL

APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.

To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid electrical shock.

To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this product. For further assistance, please contact:

WARNING

Customer Service Support Center

CAIR Center

Web Site Telephone Number

WWW.JENNAIR.COM ............................................. 1-800-536-6247

CAIR Center in Canada ........................................... 1-800-688-2002

Recognize Safety Symbols, Words, and Labels

DANGER

DANGER—Immediate hazards which WILL result in severe personal injury or death.

WARNING!

WARNING—Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION!

CAUTION—Hazards or unsafe practices which COULD result in minor personal injury, product or property

damage.

Table of Contents

Important Information .................................................. 2

Safety Information

Safety Practices for Servicer .................................. 5

Servicing ................................................................ 5

Receiving Range .................................................... 5

ALL APPLIANCES ................................................. 5

SELF-CLEANING OVEN ........................................ 5

OVEN .................................................................... 6

VENTILATION HOODS .... ...... ...... ..... ...... ...... ..... .... 6

Precautions ............................................................ 6

In Case of Fire........................................................ 6

Using the Oven ...................................................... 6

Baking, Broiling, and Roasting ............................... 7

Connecting Range to Gas ...................................... 7

Product Safety Devices .......................................... 8

General Information

Cooking Nomenclature ........................................... 9

Rating Label ......................................................... 10

Functional Operation ............................................ 10

Cooking Guide ..................................................... 10

Specifications ...................................................... 11

Model Identification .............................................. 11

Service ................................................................. 11

Parts and Accessories ......................................... 11

Extended Service Plan ......................................... 11

Troubleshooting Procedures .............................. 12 - 13

Testing Procedures ............................................ 14 - 15

Disassembly Procedures

Removing and Replacing Unit ............................... 16

Control Panel ....................................................... 16

Maintop ................................................................ 16

Burner Switch ...................................................... 16

Light Switch ......................................................... 16

Transformer .......................................................... 16

Terminal Block ..................................................... 17

Spark Module ....................................................... 17

Single Feed Burner Gas Valve ............................. 17

Dual Feed Gas Valve ........................................... 17

Oven Thermostat .................................................. 18

Single Feed Burner .............................................. 18

Dual Feed Burner Base ........................................ 18

Light Socket ........................................................ 18

Control Box .......................................................... 18

High Temperature Cutout ..................................... 18

Selector Switch .................................................... 18

Convection Fan / Capacitor .................................. 19

Cooling Fan .......................................................... 19

Broil Element ....................................................... 19

Bake Element ...................................................... 19

Gas Train ............................................................. 19

Door Latch ........................................................... 19

Oven Door ............................................................ 19

Door Gasket ........................................................ 20

Hinge Receptacle ................................................. 20

Door Hinge ........................................................... 20

Door Window Pack .............................................. 20

Appendix A

Installation Instructions ....................................... A-2

Safety Information

As with all appliances, there are certain rules to follow for safe operation. Verify everyone who operates the range is familiar with the operations and with these precautions.

Use appliance only for its intended purpose as described. Pay close attention to the safety sections of this manual.

Recognize the safety section by looking for the symbol or the word safety.

WARNI NG

To reduce the risk of the appliance tipping, it must be secured by a properly installed anti-tip bracket(s). To make sure bracket has been installed properly, remove the storage drawer or decorative panel and look under the range with a flashlight. Bracket(s) must be engaged in the rear corner of the range.

Recognize this symbol as a safety precaution.

WARNI NG

If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS

• Extinguish any open flame.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

Installation and service must be performed by an authorized installer, service agency or gas supplier.

• ALL RANGES CAN TIP

• INJURY TO PERSONS COULD RESULT

• INSTALL ANTI-TIP BRACKET(S) PACKED WITH RANGE

• SEE INSTALLATION INSTRUCTIONS

WARNI NG

To avoid personal injury, do not sit, stand or lean on oven door or oven drawer.

WARNI NG

To avoid risk of electrical shock, personal injury, or death, make sure your range has been properly grounded and always disconnect it from main power supply before any servicing.

WARNI NG

To avoid risk of electrical shock, property damage, personal injury or death; verify wiring is correct, if components were replaced. Verify proper and complete operation of unit after servicing.

CAUTION

Do not store items of interest to children in cabinets above a range or behind the backguard of a range. Children climbing on the range to reach items could be seriously injured.

WARNI NG

This appliance contains or produces a chemical or chemicals which can cause death or serious illness and which are known to the state of California to cause cancer, birth defects or other reproductive harm. To reduce the risk from substances in the fuel or from fuel combustion make sure this appliance is installed, operated, and maintained according to the instructions in this booklet.

NOTE: The maximum gas supply pressure for these

models must not exceed 14 inches W.C.P.

Safety Information

Safety Practices for Servicer

Safe and satisfactory operation of gas ranges depends upon its design and proper installation. However, there is one more area of safety to be considered:

Servicing

Listed below are some general precautions and safety practices which should be followed in order to protect the service technician and consumer during service and after service has been completed.

1. Gas smell—Extinguish any and all open flames and open windows.

2. Turn gas off—Service range with gas turned off unless testing requires it.

3. Checking for gas leaks—Never check for leaks with any kind of open flame. Soap and water solution should be used for this purpose. Apply solution to suspected area and watch for air bubbles which indicates a leak. Correct leaks by tightening fittings, screws, connections, applying approved compound, or installing new parts.

4. Using lights—Use a hand flashlight when servicing ranges or checking for gas leaks. Electric switches should not be operated where leaks are suspected. This will avoid creating arcing or sparks which could ignite the gas. If electric lights are already turned on, they should not be turned off.

5. Do not smoke—Never smoke while servicing gas ranges, especially when working on piping that contains or has contained gas.

6. Check range when service is completed—After servicing, make visual checks on electrical connection, and check for gas leaks. Inform consumer of the condition of range before leaving.

7. Adhere to all local regulations and codes when

performing service.

• Ensure range is correctly adjusted by a qualified service technician or installer for the type of gas (Natural or LP). Some ranges can be converted for use with Natural or LP gas.

• With prolonged use of a range, high floor temperatures could result. Many floor coverings will not be able to withstand this kind of use. Never install range over vinyl tile or linoleum that cannot withstand high temperatures. Never install range directly over carpeting.

ALL APPLIANCES

1. Proper Installation—Be sure your appliance is

properly installed and grounded by a qualified technician.

2. Never Use Appliance for Warming or Heating the

Room.

3. Do Not Leave Children Alone—Children should not be

alone or unattended in the area where the appliance is in use. They should never be allowed to sit or stand on any part of the appliance.

4. Wear Proper Apparel—Loose fitting or hanging

garments should never be worn while using appliance.

5. User Servicing—Do not repair or replace any part of

the appliance unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.

6. Storage in or on Appliance—Flammable materials

should not be stored in oven.

7. Do Not Use Water on Grease Fires—Smother fire or

flame, or use dry chemical or foam-type extinguisher.

8. Use Only Dry Potholders—Moist or damp potholders

on hot surfaces may result in burns from steam. Do not let potholder touch burners. Do not use a towel or other bulky cloth.

Receiving Range

• Installer needs to show consumer location of the range gas shut-off valve and how to shut it off.

• Authorized servicer must install the range, in accordance with the Installation Instructions. Adjustments and service should be performed only by authorized servicer.

• Connect range into a 240–volt grounded outlet only. Do not remove round grounding prong from the plug. If in doubt about grounding of the home electrical system, it is consumers responsibility and obligation to have an ungrounded outlet replaced with a properly grounded three-prong outlet in accordance with the National Electrical Code. Do not use an extension cord with

this appliance.

• Insure all packing materials are removed from the range before operating it, to prevent fire or smoke damage should the packing material ignite.

SELF-CLEANING OVEN

1. Do Not Clean Door Gasket—The door gasket is essential for a good seal. Care should be taken not to rub, damage, or move the gasket.

2. Do Not Use Oven Cleaners—No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the liner.

3. Clean Only Parts Listed in Manual. See section.

4. Before Self-Cleaning the Oven—Remove broiler pan, oven racks, and other utensils.

5. Remove all items from oven top and backguard.

Cleaning

Safety Information

OVEN

1. Use Care When Opening Door—Let hot air or steam escape before removing or replacing food.

2. Do Not Heat Unopened Food Containers—Build-up of pressure may cause container to burst and result in injury.

3. Keep Oven Vents Ducts Unobstructed.

4. Placement of Oven Racks—Always place oven racks in desired location while oven is cool. If rack is removed while oven is hot, do not let potholder contact hot heating element in oven.

VENTILATION HOODS

1. Clean Ventilation Hoods Frequently—Grease should not be allowed to accumulate on hood or filter.

2. When flaming foods under hood, turn fan off. The fan, if operating, may spread the flame.

Precautions

• Do not cook food directly on range top surface, always

use cookware.

• Do not mix household cleaning products. Chemical

mixtures may interact with objectionable or even hazardous results.

• Do not put plastic items on warm cooking areas. They

may stick and melt.

• Do not use damp sponge or dishcloth to clean oven

when oven is hot. Steam from sponge or dishcloth can burn.

• Do not leave fat heating unless you remain nearby. Fat

can ignite if overheated by spilling onto hot surfaces.

• Do not allow pots to boil dry as this can cause damage

to cooking surface and pan.

• Do not use range top surface as a cutting board.

• Do not use range for storage or as a display counter.

In Case of Fire

Fires can occur as a result of over cooking or excessive grease. Though a fire is unlikely, if one occurs, proceed as follows:

Oven Fires

1. If you see smoke from oven, do not open oven door.

2. Turn oven control to

3. As an added precaution, turn off gas supply and power at main circuit breaker or fuse box.

4. Turn on vent to remove smoke.

5. Allow food or grease to burn itself out in oven.

6. If smoke and fire persist, call fire department.

7. If there is any damage to components, call repair service before using oven.

If smoke or fire persist call the local fire department.

To avoid the risk of property damage or personal injury do not obstruct the flow of combustion or ventilation air to the oven.

To avoid the risk of electrical shock, serious personal injury or death: Make sure your oven has been properly grounded and always disconnect the electrical supply before servicing this unit.

OFF

Using the Oven

• Do not leave children alone or unattended where a

range is hot or in operation. They could be seriously burned.

• Do not allow anyone to climb, stand or hang on the

door. They could damage the range and cause severe personal injury.

• Wear proper apparel. Loose fitting or hanging garments

should never be worn when using oven. Flammable material could ignite if brought in contact with flame or hot oven surfaces which may cause severe burns.

• Never use range for warming or heating a room. This

may cause burns, injuries, or a fire.

• Do not use water on grease fires.

• Do not let grease or other flammable materials collect

in or around range.

• Do not repair or replace any part of range unless it is

recommended in this manual.

• Use only dry potholders. Moist or damp potholders

used on hot surfaces may result in a burn from steam. Do not let a potholder touch the flame. Do not use a towel or a bulky cloth as a potholder.

• Never leave range unattended while cooking. Boilovers

can cause smoking and may ignite.

Safety Information

• Only certain types of glass/ceramic, earthenware, or other glazed utensils are suitable for oven use. Unsuitable utensils may break due to sudden temperature change.

• Use care when opening oven door. Let hot air or steam escape before removing or replacing food.

• Do not heat unopened food containers in oven. Build-up of pressure may cause a container to burst and result in injury.

• Keep range vent ducts unobstructed.

• Place oven racks in desired location while oven is cool. If a rack must be moved while oven is hot, use a dry potholder.

• Do not use aluminum foil to line oven bottom or racks. Aluminum foil can cause a fire and will seriously affect baking results, and damage to porcelain surfaces.

• Do not touch interior surfaces of oven during or immediately after use. Do not let clothing or other flammable materials come in contact with bake or broil burners.

• Other areas of the oven can become hot enough to cause burns, such as vent openings, window, oven door and oven racks.

• To avoid steam burns, do not use a wet sponge or cloth to wipe up spills on hot cooking area.

• Do not store combustible or flammable materials, such as gasoline or other flammable vapors and liquids near or in oven.

• Do not clean oven door gasket located on back of the door. Gasket is necessary to seal the oven and can be damaged as a result of rubbing or being moved.

• Do not drape towels or any materials on oven door handles. These items may ignite causing a fire.

Baking, Broiling, and Roasting

• Do not use oven area for storage.

• Stand back from range when opening door of a hot oven. Hot air or steam can cause burns to hands, face, and eyes.

• Do not use aluminum foil anywhere in the oven. This could result in a fire hazard and damage the range.

• Use only glass cookware appropriate for use in gas ovens.

• Always remove broiler pan from oven when finished broiling. Grease left in pan can catch fire if oven is used without removing grease from the broiler pan.

• When broiling, meat that is close to the flame, may ignite. Trim any excess fat to help prevent excessive flare-ups.

• Make sure broiler pan is placed correctly to reduce any possibility of grease fires.

• Should a grease fire occur in the broiler pan, turn off oven, and keep oven door closed until fire burns out.

Connecting Range to Gas

Install manual shut-off valve in gas line for easy accessibility outside range. Be aware of the location of the shut-off valve.

CAUTI ON

Do not store items of interest to children in cabinets above range. Children may climb on oven to reach these items and become seriously injured.

Safety Information

Product Safety Devices

Safety devices and features have been engineered into the product to protect consumer and servicer. Safety devices must never be removed, bypassed, or altered in such a manner as to defeat the purpose for which they were intended.

Listed below are various safety devices together with the reason each device is incorporated in the gas ranges.

Pressure Regulator Maintains proper and steady gas pressure for operation of oven controls. Regulator

must be set for the type of gas being used Natural or LP. After servicing regulator, make certain it is set properly before completing service.

Gas Burner Orifices These products use a fixed orifice fitting that must be installed for Natural

After servicing a valve or orifice verify it is properly operating before completing service.

Oven Safety Valve Oven valve is designed to be a safety valve. Two basic designs are used in gas

ranges.

Hydraulic type valve Electric type valve

Both types are safety valves because they are indirectly operated by the oven thermostat, which controls a pilot flame or electric ignitor, to open and close the oven valve.

These products use the Electric Type Valve.

Grounded Oven Frame Ground prong on power cord is connected to the frame, usually a green lead fastened

by a screw. In addition, any part or component capable of conducting an electric current is grounded by its mounting.

If any ground wire, screw, strap, nut, etc. is removed for service, or any reason, it must be reconnected to its original position with original fastener before the appliance is put into operation again.

Failure to do so can create a possible shock hazard.

or LP.

General Information

This manual provides basic instructions and suggestions for handling, installing , and servicing electric ranges.

The directions, information, and warnings in this manual are developed from experience with, and careful testing of the product. If the unit is installed according to the Installation Instructions, it will operate properly and will require minimal servicing. A unit in proper operating order ensures the consumer all the benefits provided by efficient electric cooking.

Cooking Nomenclature

This manual contains information needed by authorized service technicians to install and service electric ranges pertaining to this manual. There maybe, however some information which needs further explanation. Refer to individual Installation Instructions, Use and Care, Technical Sheets, or toll free technical support line to answer questions from authorized service technicians.

P R D 3 0 3 0 N P

Brand

P Jenn-Air

Style

P PRO-STYLE®

Product Type

R Range

Unit Fuel

D Dual Fuel G Gas

Fuel Type

L Liquid Propane

N Natural Gas

Features

10 Feature Level 30 Feature Level

Unit Size

30 Range (30") 36 Range (36") 48 Range (48")

General Information

Rating Label

Model numbers are recorded on the rating label. Rating label is located on the rear left side of the interrior top burner box (remove the top burner grates and bowls), or on the right side of the burner box on some six burner models. Before ordering parts, write down the correct model and serial number from rating label. This avoids incorrect shipments and delays. Please refer to parts reference material when ordering replacement parts.

Functional Operation

Bake

Top and bottom elements operate during bake. Bake can be used to cook foods which are normally baked. Oven must be preheated.

Convection Broil

Top element and fan operate when using convection broil. Convection broil can be used to cook foods that are normally broiled. Oven does not require preheating when using convection broil. Food does not need to be turned during cooking.

Convection

Rear element and fan operate during convection. Convection should be used for cooking pastries, souffles, yeast bread, cakes and cookies. Oven should be preheated for best results when using convection. Pans do not need to be staggered.

Broil

Top element operates during broil. Broil can be used to cook foods which are normally broiled. Preheating is not required when using broil. All foods should be turned at least once except fish, which does not need to be turned.

Convection Bake

Upper element, lower element, and fan operate during convection bake. Convection bake should be used for cooking casseroles and roasting meats. Oven should be preheated for best results when using convection bake. Pans do not need to be staggered.

Cooking Guide

Refer to owners manual, for following recommendations only as a guide for times and temperature. Times, rack position, and temperatures may vary depending on conditions and food type. For best results, always check food at minimum time. When roasting, choose rack position based on size of food item.

General Information

Specifications

Refer to individual Technial Sheet for information regarding specifications.

Model Identification

Complete registration card and promptly return. If registration card is missing:

• For Amana product call 1-800-843-0304 or visit the Web Site at www.amana.com

• For Maytag product call 1-800-688-9900 or visit the Web Site at www.maytag.com

• For Jenn-Air product call 1-800-536-6247 or visit the Web Site at www.jennair.com

• For product in Canada call 1-866-587-2002 or visit the Web Sites at www.amana.com or www.maytag.com or www.jennair.com

When contacting provide product information located on rating plate. Record the following:

Model Number: ___________________ Manufacturing Number: ___________________ Serial or S/N Number: ___________________ Date of purchase: ___________________ Dealer’s name and address: ___________________

Parts and Accessories

Purchase replacement parts and accessories over the phone. To order accessories for your product call:

• For Amana product call 1-877-232-6771 or visit the Web Site at www.amana.com

• For Maytag/Jenn-Air product call 1-800-462-9824 or visit the Web Site at www.maytag.com or www.jennair.com

• For product in Canada call 1-866-587-2002 or visit the Web Sites at www.amana.com or www.maytag.com or www.jennair.com

Extended Service Plan

We offer long-term service protection for this new oven.

• Asure™ Extended Service Plan is specially designed to supplement Amana’s strong warranty. This plan covers parts, labor, and travel charges. Call 1-866-232-6244 for information.

• Dependability PlusSM Extended Service Plan is specially designed to supplement Maytag’s and Jenn-Air’s strong warranty. This plan covers parts, labor, and travel charges. Call 1-800-925-2020 for information.

Service

Keep a copy of sales receipt for future reference or in case warranty service is required. To locate an authorized servicer:

• For Amana product call 1-800-628-5782 or visit the Web Site at www.amana.com

• For Maytag/Jenn-Air product call 1-800-462-9824 or visit the Web Site at www.maytag.com or www.jennair.com

• For product in Canada call 1-866-587-2002 or visit the Web Sites at www.amana.com or www.maytag.com or www.jennair.com

Warranty service must be performed by an authorized servicer. We also recommend contacting an authorized servicer, if service is required after warranty expires.

Troubleshooting Procedures

To avoid risk of electrical shock, personal injury or death; disconnect power to oven before servicing, unless testing requires it.

Problem Possible Cause Correction

Poor ground on burner cap .........................

Burners will not ignite; no

spark at top burner.

Burner will not ignite. No

spark to burner ignitors

when burner knob is rotated

to “LITE” position.

No spark or only random

spark at one ignitor.

Unit continues to spark after

knob is turned to OFF

position.

Weak or failed spark module.......................

Low gas pressure ........................................

No 120 VAC to range ..................................

Micro switch contacts not closing................

Faulty wiring. Bad connection at burner

electrode and electrode socket ...................

Inoperative spark module............................

Electrode dirty. Burner cap dirty..................

Cracked or broken electrode, electrode

wire or electrode socket ..............................

Check for cracked ignitor or pinched ignitor

wire .............................................................

Poor continuity to burner cap ......................

Bad ground connection or lack of continuity

to ground or ignitor ......................................

Cracked or broken ignitor extension lead....

Shorted valve switch/harness......................

Switch has slipped off the valve ..................

WARNING

• Clean burner cap.

• Replace spark module.

• Verify pressure 4” WCP for

natural, 10” WCP for LP.

• Verify voltage at wall outlet.

• Check wiring against appropriate

wiring diagram, Verify all terminals and connections are correct and tight. Check micro switch contacts.

• Check wiring against appropriate wiring diagram. Verify all terminals and connections are correct and tight.

• Check module according to testing procedures information.

• Clean electrode or burner cap.

• Replace electrode.

• Replace ignitor lead or electrode.

• Clean burner cap and lead.

• Tighten ground connection and

correct any breaks in ground path from ignitor path to unit ground path.

• Replace ignitor lead.

• Replace switch/harness. If

shorting is caused by excessive spillovers, customer education is advised.

• Carefully reposition switch on valve and rotate from OFF to high, several times to verify switch is not broken.

+ 27 hidden pages

Jenn-Air PRD3030 series, Jenn-AirPRD3630 series, PRD3630 series Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual