Jenn-Air JUIFN15HX00 Owner’s Manual

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BUILT-IN UNDERCOUNTER ICE MAKER

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MACHINE À GLAÇONS ENCASTRÉE SOUS LE COMPTOIR

W11317176A

INTRODUCTION

SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

DANGER

You can be killed or seriously injured if you don't follow instructions.

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

INTRODUCTION

WARNING:

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Do not store explosive substances such as

aerosol cans with a flammable propellant in this appliance.

■ Disconnect power before cleaning.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

To reduce the risk of re, electric shock, or injury when using your refrigerator, follow these basic precautions:

IMPORTANT SAFETY INSTRUCTIONS

Connect to potable water supply only.

■

■ If the supply cord is damaged, it must be replaced

by the manufacturer, its service agent, or similarly qualified person in order to avoid a hazard.

■ This appliance is not intended for use by persons

(including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

■ Use two or more people to move and install

ice maker.

■ Children should be supervised to ensure that they do

not play with the appliance.

■ This appliance is intended to be used in household

and similar applications such as: – staff kitchen areas in shops, offices, and other working environments; – farmhouses and by clients in hotels, motels, and other residential-type environments;

– bed and breakfast-type environments; – catering and similar non-retail applications.

INTRODUCTION | 3

INTRODUCTION

TABLE OF CONTENTS

REGISTERING YOUR APPLIANCE

Gain access to our concierge-level Customer Support by registering your appliance. We make product registration simple and straightforward so you can start using your exclusive JennAir beneﬁts today.

Registering your appliance allows you to:

■ Streamline your warranty service

If we have your appliance information, we can help you faster.

■ Protect your purchase

In case of an insurance loss—such as ﬁre, ﬂood, or theft—your product registration could serve as a proof of purchase.

■ Keep your family safe

We’ll notify you in the rare case of a safety notiﬁcation.

Start taking advantage of these beneﬁts today by going online to register your appliance at

jennair.com/customer-care.

PRODUCT IDENTIFICATION

Your product identiﬁcation, which includes the model and serial numbers, is listed on the

product rating plate. Recording this information below allows us to

assist you more easily if your appliance should ever require service from one of our JennAir® Authorized Service Providers.

Model Number: ______________________

Serial Number: ______________________

Date of Installation: __________________

Authorized Dealer: ___________________

Authorized Dealer Phone #: _____________

INTRODUCTION

Safety ............................................................................. 3

Registering Your Appliance ............................ 4

Product Identiﬁcation ........................................ 4

Product Features .................................................... 5

Product Controls .....................................................6

GETTING STARTED

How Your Ice Maker Works ............................. 7

Installing the water ﬁlter .................................. 8

Replacing the Water Filter ............................... 8

Water Filter Status Lights ................................. 9

Normal Sounds ........................................................ 9

CARE AND CLEANING

Cleaning the Interior ............................................ 10

Cleaning the Ice Maker System ................... 11

Cleaning the Exterior ...........................................11

TROUBLESHOOTING

Ice Maker Operation ............................................ 12

Ice Production .......................................................... 12

Ice Quality.................................................................... 13

Plumbing Problems ............................................. 13

4 | INTRODUCTION

ASSISTANCE

To Order Accessories ............................................ 14

Performance Data Sheet .................................. 15

Warranty ....................................................................... 16

TABLE DES MATIÈRES.................22

INTRODUCTION

PRODUCT FEATURES

1. CONTROL PANEL

Offers different abilities such as selfcleaning and ice production modes.

2. ICE SCOOP WITH HOLDER

Ice scoop is located in its designated holder inside the ice maker.

3. WATER FILTER

Helps ﬁlter your water and ice for a cleaner taste.

4. DROP-DOWN TRAY

Catches any loose ice that may fall from the ice maker.

INTRODUCTION | 5

INTRODUCTION

1. 2. 3.

PRODUCT CONTROLS

1. ON/OFF

Press the ON/OFF button to Start/Stop ice production.

 Pressing the On/Off button does not

shut off power to the ice maker.

 Allow 24 hours to produce the ﬁrst

batch of ice. Discard the ﬁrst two batches produced.

2. CLEAN

It is recommended that you clean the ice maker when the “Cleaning Needed” light is illuminated, 9 months has passed, or ice production has decreased signiﬁcantly. To clean your ice maker, see “Cleaning the Ice Maker System” in the “Care and Cleaning” section, found on page 10.

3. MAX ICE

Max Ice mode will produce a greater quantity of ice in a 24-hour period.

 Press MAX ICE while the ice maker is on.

The indicator light will illuminate.

 Press MAX ICE again to turn off Max Ice

mode. The indicator light will turn off.

 Max Ice mode will be on when you ﬁrst

turn on the product. It will turn off after 24 hours. To turn Max Ice mode back on, press MAX ICE.

6 | INTRODUCTION

GETTING STARTED

HOW YOUR ICE MAKER WORKS

When you ﬁrst start your ice maker, the water pan will ﬁll and the system will rinse itself before starting to make ice. This rinsing process takes about 5 minutes.

Under normal operating conditions, the ice maker will cycle at preset temperatures. The ice level sensor located in the ice storage bin will monitor the ice levels.

1. Water is constantly circulated over a

freezing plate. As the water freezes into ice, the minerals in the water are expelled. This produces a sheet of ice with low mineral content.

2. When the desired thickness is reached,

the ice sheet is released and slides onto a cutter grid. The grid divides the sheet into individual cubes.

4. Fresh water enters the machine for the next

ice-making cycle.

5. Cubes fall into the storage bin. When

the bin is full, the ice maker shuts off automatically and restarts when more ice is needed. The ice bin is not refrigerated, so some melting will occur. The amount of melting varies with the room temperature.

NOTE: As the room and water temperatures vary, so will the amount of ice produced and stored. This means that higher operating temperatures will result in reduced ice production.

GETTING STARTED

3. The water containing the eliminated

minerals is drained after each freezing cycle.

GETTING STARTED | 7

GETTING STARTED

INSTALLING THE WATER FILTER

A water ﬁlter is provided but not required for this unit. Minerals are expelled during the ice production process, making a water ﬁlter unnecessary. For information on where to purchase replacement ﬁlters, see “To Order Accessories” in the “Assistance” section on page 14.

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

REPLACING THE WATER FILTER

Replace the disposable water ﬁlter when indicated on the water ﬁlter status display, 9 months has passed, or ice production has decreased signiﬁcantly.

1. Take the water ﬁlter out of its packaging

and remove the cover from the O-rings. Be sure the O-rings are still in place after the cover is removed.

A. Cover B. O-rings

C. Alignment pin D. Alignment arrows

2. The water ﬁlter compartment is located to

the right of the ice maker controls behind the control door housing. Push in on the control door housing to release the latch, and then lower the door.

4. Using the arrow pointing to the alignment

pin (A) on the side of the ﬁlter and the arrow inside the control housing (E), match the alignment pin with the cutout notch and insert the ﬁlter into the housing.

A. Alignment pin B. “Unlocked” symbol C. “Locked” symbol D. Cutout notch inside

control housing

E. Arrow pointing

to cutout notch

F. Arrow pointing

to alignment pin

5. Turn the ﬁlter clockwise until it locks into

the housing. Ensure that the alignment arrow on the ﬁlter head aligns with the locked symbol on the control housing.

NOTE: If the ﬁlter is not correctly locked into the housing, the ice maker will not produce ice.

8 | GETTING STARTED

A. Door

3. Turn the water ﬁlter counterclockwise, and

pull it straight out of the compartment.

NOTE: There may be some water in the ﬁlter. Some spilling may occur.

A. Alignment arrow lined up with “Locked” symbol

6. Push the control door until the latch snaps

closed.

GETTING STARTED

WATER FILTER STATUS LIGHTS

The water ﬁlter status lights will let you know when to change your water ﬁlter.

■ The “Order Filter” status light will be illuminated when it is time to order a replacement ﬁlter.

■ The “Replace Filter” status light will be illuminated when it is time to replace the ﬁlter.

■ Replacing the disposable water ﬁlter with a new ﬁlter will automatically reset the ﬁlter status tracking feature. See the “Product Controls” section on page 6.

NORMAL SOUNDS

Your new ice maker may make sounds that are not familiar to you. However, most of these new sounds are normal. The following describes the kinds of sounds that might be new to you and what may be making them:

■ You will hear a buzzing sound when the water valve opens to ﬁll the water pan for each cycle.

■ Rattling noises may come from the ﬂow of the refrigerant or the water line. Items stored on top of the ice maker can also make noises.

■ The high-efﬁciency compressor may make a pulsating or high-pitched sound.

■ Water running from the evaporator plate to the water pan may make a splashing sound.

■ As each cycle ends, you may hear a gurgling sound due to the refrigerant ﬂowing in your ice maker.

■ You may hear air being forced over the condenser by the condenser fan.

■ During the harvest cycle, you may hear a thud when the ice sheet slides from the evaporator onto the cutter grid.

■ When you ﬁrst start the ice maker, you may hear water running continuously. The ice maker is programmed to run a rinse cycle before it begins to make ice.

■ If the ice maker is connected to a water supply with pressure in excess of 60 psi (413.7 kPa), you may hear a loud sound as water ﬁlls that is associated with the water ﬂow through the inlet valve. Call a licensed, qualiﬁed plumber to determine the best method to reduce the supply of water pressure (50 psi [344.7 kPa] is recommended).

GETTING STARTED

GETTING STARTED | 9

CARE AND CLEANING

CLEANING THE INTERIOR

Your ice-making appliance needs to be cleaned regularly for the ice maker to operate at peak efﬁciency and to avoid premature failure of system components. See the “Ice Production” section on page 12.

WARNING

Electrical Shock Hazard

Disconnect power before cleaning.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

1. Unplug ice maker or disconnect power.

2. Open the storage bin door and remove any

ice that is in the bin.

3. Remove the drain cap from the water pan

and drain thoroughly. Replace the drain cap securely.

5. Unplug the wiring harness from the left

side of the cutter grid.

A. Cutter grid cover B. Screw (on some models)

6. Unplug the ice level sensor from the right

side of the cutter grid. Pull the ice level sensor down and forward away from the cutter grid.

7. Remove the right-hand and left-hand

screws from the cutter grid. Lift the cutter grid up and out.

 NOTE: Make sure the plastic spacer

from the right-hand side of the cutter grid bracket remains attached to the cutter grid.

8. Remove the mounting screw that holds the

water pan in place. Pull out on the front of the water pan.

9. Disconnect the pump bracket from the

water pan and unplug the water pan drain pump.

10. Wash the interior components, storage bin,

door gasket, ice scoop, and ice scoop holder with mild soap or detergent and warm water. Rinse in clean water. Clean the same parts with a solution of 1 Tbsp. (14.8 mL) of household bleach in 1 gal. (3.8 L) warm water. Thoroughly rinse again, using clean water.

11. To replace the water pan, set the water pan

inside the ice bin and hook up the water pan pump. Snap the pump bracket back onto the water pan and place back into position. Secure the water pan by replacing the mounting screw.

12. Slide the cutter grid back into place and

secure it by replacing the right-hand screw and plastic spacer. Then tighten the lefthand screw. Reconnect the cutter grid harness and the ice level sensor harness.

13. Replace the cutter grid cover.

14. Gently wipe the control panel with a soft,

clean dishcloth using warm water and a mild liquid dish detergent.

15. Plug in ice maker or reconnect power.

Check the following:

■ Drain cap from the water pan is securely in place. If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice.

■ Hose from water pan is inserted into the storage bin drain opening.

■ After cleaning, make sure that all controls are set properly and that no control indicators are ﬂashing.

A. Drain Cap

4. To remove, pull out on the bottom of the

cutter grid cover until the snaps release.

10 | CARE AND CLEANING

CARE AND CLEANING

CLEANING THE ICE MAKER SYSTEM

Minerals that are removed from water during the freezing cycle will eventually form a hard, scaly deposit in the water system. Cleaning the system regularly helps remove the mineral scale buildup. How often you need to clean the system depends upon how hard your water is. If you have hard water of 15-20 grains/gal. (4-5 grains/L), you may need to clean the system as often as every 9 months.

NOTE: Use one 16 oz (473 mL) bottle of approved ice maker cleaner. To order, see “To Order Accessories” on page 14.

1. Press ON/OFF.

2. Wait 5 to 10 minutes for the ice to fall into

the storage bin. Remove all ice from the storage bin.

3. Unscrew the drain cap from the bottom of

the water pan located inside the storage bin. Allow the water to drain completely.

4. Replace the drain cap securely on the water

pan. If the drain cap is loose, water and the solution will empty from the water pan.

5. Read and follow all handling information on

the cleaner bottle before completing the steps below.

6. Pour one bottle of solution into the water

pan. Fill the bottle twice with tap water and pour that water into the water pan.

7. Press CLEAN. The light will blink, indicating

that the cleaning cycle is in process. When the “Cleaning Complete” indicator is illuminated (approximately 70 minutes), the cleaning cycle is complete. The system will both clean and rinse itself during the cleaning cycle.

8. Remove the drain cap from the water pan

after the cleaning cycle is complete. Look for any cleaning solution left in the water pan. If cleaning solution drains from the water pan, you should run the clean cycle again. Repeat steps 5-7 if needed. Recheck the water pan for any cleaning solution. If there is none, securely replace the drain cap on the water pan. If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice.

NOTE: Severe scale buildup may require repeated cleaning with a fresh quantity of cleaning solution.

9. Press ON/OFF to resume ice production.

CLEANING THE EXTERIOR

Wash the exterior surfaces and gaskets with warm water and mild soap or detergent. Wipe and dry. Regular use of a good household appliance cleaner and wax will help maintain the ﬁnish. Do not use abrasive cleaners on surfaces as they may scratch the ﬁnish.

For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent mixed with warm water. Do not use abrasive or harsh cleaners. Do not use chlorine bleach on the stainless steel surfaces.

CARE AND CLEANING

CARE AND CLEANING | 11

TROUBLESHOOTING

ICE MAKER OPERATION

ICE MAKER WILL NOT OPERATE

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, re, or electrical shock.

■ Check that it is plugged into a grounded 3 prong outlet.

■ Check that the control is turned on. Replace the fuse or reset the circuit breaker. NOTE: If problems continue, contact a qualiﬁed electrician.

■ Room temperature must be above 55°F (13°C). Otherwise, the bin thermostat may sense a cold room temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it does shut off.

■ If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to clear. If there is still water in the bin, check to see whether the drain hose is kinked.

■ For models with drain pumps, check that the drain hose is not damaged, kinked, or pinched between the cabinet and the ice maker. Use only the Whirlpool-approved drain pump kit, Part Number 1901A.

ICE MAKER SEEMS NOISY

■ Water overﬂowing the reservoir is normal. This overﬂow helps to purge minerals that were removed from the water during the ice-making process.

If there is a “whooshing” sound, check the following:

■ Make sure that the water supply is hooked up and turned on.

■ Make sure that the drain cap is tight and the water drain pan pump is securely attached to the water pan.

■ If there is ice between the evaporator plate and the cutting grid, check that the ice maker is level. If the ice maker is level and the problem persists, run a cleaning cycle.

■ If the ice maker is connected to a water supply pressure in excess of 60 psi (413.7 kPa), you may hear a loud sound during water ﬁlling associated with the ﬂow of water through the inlet valve. Call a licensed, qualiﬁed plumber to determine the best method to reduce the supply of water pressure (50 psi [344.7 kPa] is recommended).

ICE PRODUCTION

ICE MAKER RUNS BUT PRODUCES NO ICE

WARNING

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

■ Check that the control is turned on.

■ Check that the water supply is properly connected and turned on.

■ If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice. Tighten the drain cap.

■ Clean the drain tube.

■ Check that there are no kinks in the drain line.

12 | TROUBLESHOOTING

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