Jenn-Air JDD4000AWX3, JDD4000AWX2, JDD4000AWS3, JDD4000AWS2 Owner’s Manual

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered inTROUBLESHOOTING, please visit our website at www.jennair.com for additional information. If you still need assistance, call us at 1-800-688-1100. In

Canada, visit our website at www.jennair.ca or call us at 1-800-807-6777. You will need your model and serial number located near the door on the right-hand or left-hand side of the dishwasher interior.

Para obtener acceso a "lnstrucciones para elusuario de la lavavajillas" en espa_ol, o para obtener informaci6n adicional de su producto, visite: www.jennair.com

Tenga listo su nOmero de modelo completo. Puede encontrar su nOmerode modelo y de serieen laetiqueta ubicada cerca de la puerta al lado derecho o izquierdo del interior de la lavavajillas.

Table of Contents

DISHWASHER SAFETY ................................................................. 1

QUICK STEPS ................................................................................ 2

DISHWASHER USE ........................................................................ 3

CYCLE AND OPTION DESCRIPTIONS ........................................ 4

DISHWASHER FEATURES ............................................................ 6

DISHWASHER CARE ..................................................................... 7

TROUBLESHOOTING .................................................................... 7

WAR RANTY .................................................................................. 10

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow

instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

W10185134A

iMPORTANT SAFETY iNSTRUCTiONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

[] Read all instructions before using the dishwasher. [] Do not tamper with controls. [] Use the dishwasher only for its intended function. [] Use only detergents or rinse agents recommended for use in

a dishwasher, and keep them out of the reach of children.

[] When loading items to be washed:

1) Locate sharp items so that they are not likely to damage the door seal; and

2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.

[] Do not wash plastic items unless they are marked

"dishwasher safe" or the equivalent. For plastic items not so

marked, check the manufacturer's recommendations.

[] Do not touch the heating element during or immediately after

use.

[] Do not operate the dishwasher unless all enclosure panels

are properly in place.

[] Do not abuse, sit on, or stand on the door, lid, or dish racks

of the dishwasher.

[] To reduce the risk of injury, do not allow children to play in

or on the dishwasher.

[] Under certain conditions, hydrogen gas may be produced in

a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water

system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the

water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable,

do not smoke or use an open flame during this time.

[] Remove the door or lid to the washing compartment

when removing an old dishwasher from service or discarding it.

SAVE THESE iNSTRUCTiONS

GROUNDING iNSTRUCTiONS

[] For a grounded, cord-connected dishwasher:

The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of

electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord

having an equipment-grounding conductor and a grounding

plug. The plug must be plugged into an appropriate outlet

that is installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-

grounding conductor can result in a risk of electric shock.

SAVE THESE iNSTRUCTiONS

Do not open dishwasher drawer until inside cabinet opening. Doing so can result in death or serious injury.

Check with a qualified electrician or service representative

if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet

installed by a qualified electrician.

[]

For a permanently connected dishwasher: The dishwasher must be connected to a grounded metal,

permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and

connected to the equipment-grounding terminal or lead on the dishwasher.

Tip Over Hazard

Prepare and load dishwasher.

for cleaning and

rinse aid for J drying.

2 Add detergent ,_

Select a cycle and option.

CYCLES

OPTIONS

Control Lock

_ Start dishwasher.

I Start/Resume I

Prepare and Load the Dishwasher IMPORTANT: Remove

leftover food, bones,

toothpicks and other hard

items from the dishes. Remove labels from

containers before washing.

Make sure nothing keeps spray arm(s) from spinning freely. It is important for the water spray to reach all soiled surfaces.

• Make sure that when the dishwasher drawer is closed no items are blocking the detergent dispenser.

• Items should be loaded with soiled surfaces facing down and inward to the spray as shown. This will improve cleaning and drying results.

• Avoid overlapping items like bowls or plates that may trap food.

• Place plastics, small plates and glasses in the rack. Wash only plastic items marked "dishwasher safe."

• To avoid thumping/clattering noises during operation: Load dishes so they do not touch one another. Make sure lightweight

load items are secured in the racks. When loading silverware, always place

sharp items pointing down. Mix other items with some pointing up and some pointing

down.

• The amount of detergent to use depends on: How much soil remains on the items--Heavily soiled loads

require more detergent. The hardness of the water--If you use too little in hard water,

dishes won't be clean. If you use too much in soft water, glassware will etch.

Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water]

Medium to Hard Water (7-12 grains per U.S. gallon) [well water and some city water]

• Depending on your water hardness, fill the Main Wash section of the dispenser as shown. Fillthe Pre-Wash section to the

level shown, if needed.

NOTE: Fill amounts shown are for standard powdered detergent.

Follow instructions on the package when using other dishwasher detergent.

Powdered detergent is recommended for use in the drawer dishwasher.

HardWater

SoftWater

Pre-Wash

SoftWater

L Hard Water

Main Wash

Add Rinse Aid

Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher

interior will have excessive moisture. Rinse aid keeps water from forming droplets that can dry as

spots or streaks. They also improve drying by allowing water to drain off of the dishes after the final rinse.

• Rinse aid helps to reduce excess moisture on the dish racks and interior of your dishwasher.

• When the dispenser is low and needs to be I Rinse AidLow refilled, an indicator light on the control panel

will illuminate. To add rinse aid, turn

the dispenser cap a 1/4turn

counterclockwise and remove. Pour rinse aid

into the opening until the liquid reaches the

FULL level marking. Replace the dispenser

cap and turn clockwise until the cap is secure.

NOTE: For most water conditions, the factory setting of 3 will give good results.

turn to lock

Rinse Aid

STEP2 STEP3

Add Detergent

NOTE: If you do not plan to run a wash cycle soon, run a rinse

cycle. Do not use detergent.

• Use automatic dishwasher detergent only. Add powder or liquid detergent just before starting a cycle.

• Fresh automatic B dishwasher detergent

results in better cleaning. Store tightly closed detergent container in a cool, dry place.

A. Pre-Wash section

B. Main Wash section

C. Cover latch

Select a Cycle (cycles vary by model) See "Cycle and Option Descriptions" charts in the following

section. Heavier cycles and options affect cycle length. Some cycles and

options will take up to 21/2hours to complete.

CYCLES

Select Options (options vary by model)

See "Cycle and Option Descriptions" charts in the following section.

You can customize your cycles by pressing the options desired. To Cancel an option, press it again.

OPTIONS

Select the wash cycle and options desired. Press START/RESUME button once and close the drawer. After a brief pause, the cycle will begin. The drawer must be closed

within 4 seconds after pushing START/RESUME or the lights will flash, a tone will sound, and the dishwasher will not begin. Press the START/RESUME button again and shut the drawer

within 4 seconds.

• You can add an item anytime before the main wash starts.

Control Lock

Open the drawer slowly and add the item. Press the START/ RESUME then close the drawer.

STEP4

Start or Resume a Cycle

NOTE: If you have a 2-drawer dishwasher model, each drawer has its own controls and can run independently of the other.

• Prior to starting the dishwasher, turn the hot

water on at the sink next to the dishwasher. Let the water run until it is hot. This ensures that hot

I Start//mosomeI

water will enter the dishwasher when it is started. Make sure to turn the sink water off.

CYCLES OPTIONS i Washing m San_tzed

Control Lock i Clear, i Locked

This information covers several different models. Your dishwasher may not have all of the cycles and options described.

CYCLES DISH LOAD TYPES DESCRIPTIONS

WASH TIME (HH:MM)

Cycle Cycle + Options *Maximum

Minimum Minimum

Use for loads with normal This cYcle uses a sensor to adjust 1:15 li30 2i10

SensOrcean amounts of food soil. amount of water, time and heat.

1:30 1:30 2:10

Heavy

Wash

Use for hard-to-clean, heavily This cycle forces maximum time, water

soiled pots, pans, casseroles, and heat.

and regular tableware. Use for loads with normal The energy-usage label is based on this 1:05 1:30 2i10

Normal I amounts of food soil" cycle.

Wash ]

1:00 1:00 1:20

China!

Crystal

Use for lightly soiled items or This cycle washes at lower temperatures. china and crystal. Towel drying may be required.

use to qUickly Wash This Cycle does not dry. 0:30 none none

Quick prerinsed glasses or dish

Wash i loads

0:10 none none

Rinse Only

Use for rinsing dishes, This cycle does not dry. glasses and silverware that Do not use detergent.

will not be washed right away.

You can customize your cycle by selecting an option. See option selections. If you change your mind, press the option again to turn off the option, or select a different option. You can change an option anytime before the selected option begins.

*Maximum wash times depend on water temperature, heavy soil condition, dish load size and options selected.

NOTE: Drying time (fan running) is typically 4 hours after wash cycle. After 30 minutes of dry time, the clean light will illuminate. Anytime

after the clean light is lit and the drawer is opened for longer than 30 seconds, the cycle will be terminated.

OPTIONS DISH LOAD TYPES DESCRIPTIONS USE WITH:

Eor best drYing result s. This oPtion With the use of rinse aid Will provide the best All cYcles, except Rinse

Sensor drying performance. On!y. Automatic with a!l

Dry wash cycles unless you

Control Lock ..................................................... turn it off.

Sanitize

Tosanitize your dishes and

glassware in accordance

with NSF/ANSI Standard

184 for Residential Dishwashers•

Raises the water temperature in the final rinse to approximately 155°F (68°C). This high temperature rinse

sanitizes your dishes and glassware in accordance with NSF/ANSI Standard 184 for Residential Dishwashers• Certified residential dishwashers are not intended for licensed food establishments•

The Sanitize option adds heat and time to a cycle•

Normal cycle and Sensor Clean• Heavy Wash cycle

automatically uses Sanitize• Only these

sanitization cycles have been designed to meet

the NSF/ANSI requirements•

Loads containing tough, Increases the target water temperature during the wash Sensor Clean; Heavy

Super baked,on food portions of the cYcle, .......... Wash or Normal ..............

Scrub Adds heat, Wash time and water to the cYc!e;

To run your dishwasher at

5Hour a later time or during off-

Delay peak hours•

Delays the start of a cycle up to 6 hours• Select a wash cycle and options• Press 6 HOUR DELAY.

Press START/RESUME. Close the drawer firmly•

All cycles, except Rinse Only

c0ntro Lock To avoid unintended use0f To turn on Lock, press and hold SENSOR DRY for at Anytime

your dishwasher, or cycle least 3 seconds. and opt on changes dur ng

• ! To turn off Lock presS and hold SENSOR DRY for at

a cyc!e, east 3 seconds

Contro Lock

when Control Lock is lit all buttons are disabled. If you press any pad while your dishwasher is locked, the !ight

f!ashes 3 times. The dishwasher drawer can be opened while the controls are locked.

IMPORTANT: The sensor in your dishwasher monitors the soil level• Cycle time and/or water usage can vary as the sensor adjusts the cycle for the best wash performance• If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat and water as needed•

To cancel wash cycle Close the drawer firmly• The dishwasher starts a 2-minute drain (if needed)• Let the

dishwasher drain completely• If the Cancel button is pressed a second time, the drawer

I Cancel I

Washing _ Sanlt_zed

-DI_;_i m Ri_'_dLo_ L,., L, , Rinse Aid Low indicator light glows when the rinse aid dispenser needs to be refilled.

--Clean --Locked alsnwasner cycle

To follow the progress Clean ind cat°r gl°ws When a CYcleis finished" and status of your

will turn off.

Your Jenn-Air ®dishwasher may have some or all of these features.

Removable Rack Insert

Each drawer has one removable rack insert

which allows you to adjust the rack to the

type of load you are washing.

A. Large insert B. Base rack

To install rack insert:

1. Place the insert end legs under the back base rack wire.

2. Gently push down on the insert rack handle until the insert

locks into position.

To remove rack insert:

Gently pull in and up on the handle to

release the insert handle from the base

rack.

NOTES:

• If needed, be sure to allow enough time to run a cleaning cycle prior to the start of the Sabbath.

• Clean dishes should be unloaded from the drawer dishwasher prior to setting the controls for the Sabbath to avoid activation

of the indicator lights.

Rinse Aid Adjustment Mode NOTE: The rinse aid cannot be adjusted while a cycle is running.

To enter the Rinse Aid Adjustment Mode:

1. Press and hold the SUPER SCRUB option pad for 3 seconds. A tone will sound to indicate you have entered the Rinse Aid Adjustment Mode.

2. The rinse aid dispenser has 4 settings. "0" is the lowest with no rinse aid being dispensed and "3" the highest setting. With each consecutive press of the Super Scrub option pad, the amount of rinse aid being dispensed into the dishwasher

drawers increases.

3. Cycle lights illuminate with each touch of the Super Scrub option to indicate which rinse aid level is selected. See table.

RINSE AID DISPENSER LEVEL

2 3

Hea'_/

Wash

OFF

ON ON ON

Normal

Wash

OFF OFF

ON ON

China_

Crystal

OFF OFF OFF

Sabbath Guidelines (on some models)

For those who observe kosher dietary guidelines, Star-K has

certified that the drawers in the 2-drawer model are separate and therefore one drawer can be designated to wash utensils used for

dairy, while the other can be designated for washing meat utensils.

However, neither drawer can be used to wash dishes on the

Sabbath or holidays.

Storage of dishes

Although washing of dishes with the drawer dishwasher is not

permitted on the Sabbath or on holidays, storage of dishes is possible by following the guidelines listed below.

IMPORTANT: Attention should be paid when opening the drawer(s)

and loading dishes while in the disabled mode as an unintended

key press could activate the indicator lights.

Turning off the Rinse Aid Low Indicator light: To turn off the Rinse Aid Low indicator light, set the Rinse Aid

Dispenser level to "0." See "Rinse Aid Adjustment Mode."

To deactivate the tones, see "Tone Option Adjustment Mode."

If the Child Lock feature has been set, deactivate during the

Sabbath or holidays.

To return to normal operation: To reactivate your desired rinse aid level, see "Rinse Aid

Adjustment Mode." To reactivate your desired tones, see "Tone Option Adjustment Mode."

NOTE: A rinse aid dispenser level of "0" disables the Rinse-Aid Low indicator light.

To exit the Rinse Aid Adjustment Mode:

Press any key other than Super Scrub to exit the Rinse Aid

Adjustment Mode.

Tone Option Adjustment Mode

1. Press and hold SUPER SCRUB for 3 seconds. A tone will sound to indicate you have entered the Tone Option

Adjustment Mode.

To change the tone options, press 6 HOUR DELAY.

Each press of the 6 Hour Delay pad will move through each available setting. Continue to press the 6 Hour Delay until reaching the desired tone option. See table.

TONE OPTIONS STATUS INDICATOR LIGHTS

Sanitized/

Rinse Aid Low

Clean

Drawer open/button press/ OFF

OFF

End-of-cycle chime disabled Drawer open chime enabled ON Drawer open/button press OFF

OFF

chime enabled Drawer open/button press ON

End-of-cycle chime enabled

4. Press any key other than 6 Hour Delay to exit the Tone Option Adjustment Mode.

CleaningtheDishwasher Cleantheexteriorofthedishwasherwithasoft,dampclothand milddetergent.Ifyourdishwasherhasastainlesssteelexterior,a

stainlesssteelcleanerisrecommended.

NOTE:Donotcleanthedishwasherinterioruntilithascooled.

Cleantheinteriorofthedishwasher,withapasteofpowdered dishwasherdetergentandwateroruseliquiddishwasherdetergent

onadampspongetocleanthecooled-downinterior. Awhitevinegarrinsemayremovewhitespotsandfilm.Vinegaris

anacid,andusingittoooftencoulddamageyourdishwasher.

Put2cups(500mL)whitevinegarinaglassordishwasher-safe

measuringcuponthebottomrack.Runthedishwasherthrougha completewashingcycleusinganair-dryoranenergy-savingdry

option.Donotusedetergent.Vinegarwillmixwiththewashwater.

Periodically clean the coarse filter cup located on the floor of the dishwasher drawer. Remove

collected particles from the coarse filter cup.

IMPORTANT: Do not start the dishwasher until the coarse filter cup is securely in place and flush with the coarse filter plate.

Doing so may damage the dishwasher motor and/or spray

arm.

CleaningtheCoarseFilter Cup

1. Pull drawer out to its full extension. Remove rack inserts from rack and set aside.

2. To remove the coarse filter cup, unscrew the small cap, turning in a counterclockwise motion. Lift and remove the coarse filter

cup out of the drawer.

3. Empty the cup of hard objects and food soil. Rinse cup under hot water.

4. Place the coarse filter cup back into the coarse filter plate and tighten the cap, turning in a clockwise motion. Make sure the coarse filter cup is flush with the coarse filter plate.

5. Replace the rack inserts.

6. Make sure spray arm rotates freely.

Ifyou have a drain air gap, check and clean it if the

dishwasher isn't draining well.

Storing the Dishwasher If you will not be using the dishwasher during the summer months,

turn off the water and power supply to the dishwasher. In the winter, if the dishwasher could be exposed to near freezing temperatures or is left in aseasonal dwelling such as a second

home or vacation home, avoid water damage by having your dishwasher winterized by authorized service personnel.

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.jennair.com In Canada, www.jennair.ca

Dishwasher is not operating properly

• Dishwasher does not run or stops during a cycle Is the drawer closed tightly?

Was the drawer closed within 4 seconds after pressing Start/

Resume? Is the right cycle selected?

Was the drawer opened in mid-cycle. Are indicator lights flashing? Start/Resume will need to be pressed and the drawer

closed within 4 seconds before the cycle will resume. Is there power to the dishwasher? Has a household fuse blown,

or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is the water shutoff valve (if installed) turned on?

• Dishwasher seems to run too long

The dishwasher can run up to 3 hours depending on soil level, water temperature, cycles and options.

Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water.

• Dishwasher did not drain/Water in bottom of tub Is the cycle complete?

Is there food or foreign objects in the drain filter, coarse filter cup, or disposer? Clean if needed.

Is the dishwasher hooked up to a food waster disposer? Is the knockout removed?

Is the drain hose bent or kinked? Straighten or unblock hose.

• Odor in the dishwasher Are dishes washed only every 2 or 3 days? Run a rinse cycle

once or twice a day until you have a full load. Does the drawer have a new plastic smell? Run a vinegar rinse

as described in "Spotting and filming on dishes."

Dishes do not dry completely

• Dishes do not dry completely Did you use a rinse aid? Your dishwasher is designed to use

rinse aid for good drying performance. Without rinse aid your dishes and dishwasher interior will have excessive moisture.

• Dishes are not dry Did you load your dishwasher to allow proper water drainage?

Do not overload. Use a liquid rinse aid to speed drying. Are the plastics wet? Plastics often need towel drying.

Is the rinse aid low light on? Refill rinse aid dispenser. Did you select the Hi-Temp Wash option and allow the dry fan

to run for the extended 31/2hours?

Spots and stains on dishes

• Spotting and filming on dishes Is your water hard, or is there a high mineral content inyour

water? Conditioning the final rinse water with a liquid rinse aid

helps eliminate spotting and filming. Keep the rinse aid dispenser filled. Always use a high-temp option.

Is the water temperature too low? For best dishwashing results,

water should be 120°F (49°C) as it enters the dishwasher.

Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Do not use less

than 1 tbs (15 g) per load. Detergent must be fresh to be

effective. Heavy soil and/or hard water generally require extra detergent.

• Silica film or etching (silica film is a milky, rainbow-colored

deposit; etching is a cloudy film)

Sometimes there is a water/chemical reaction with certain

types of glassware. This is usually caused by some

combination of soft or softened water, alkaline washing

solutions, insufficient rinsing, overloading the dishwasher, and the heat of drying. It might not be possible to avoid the

problem, except by hand washing.

To slow this process use a minimum amount of detergent but

not less than 1 tbs (15 g) per load. Use a liquid rinse aid and underload the dishwasher to allow thorough rinsing. Silica film

and etching are permanent and cannot be removed.

• White spots on cookware with nonstick finish Has the dishwasher detergent removed cookware seasoning?

Reseason cookware after washing it in the dishwasher.

• Brown stains on dishes and dishwasher interior Does your water have high iron content? Rewash dishes using

1-3 tsp (5-15 mL) of citric acid crystals added to the main wash

section of the detergent dispenser. Do not use detergent.

Follow with a Normal wash cycle with detergent. If treatment is needed more often than every other month, the installation of

an iron removal unit is recommended.

• Black or gray marks on dishes

Are aluminum items rubbing dishes during washing?

Disposable aluminum items can break down in the dishwasher and cause marking. Hand wash these items. Remove

aluminum markings by using a mild abrasive cleaner.

• Orange stains on plastic dishes or dishwasher interior

Are large amounts of tomato-based foods on dishes placed in the dishwasher? It may be necessary to use a stain removal

product to remove stains from your dishwasher. Stains will not affect dishwasher performance.

Noises

• Chopping, grinding or buzzing sounds Is the dishwasher in the drain portion of the cycle? This is

normal.

• Thumping sounds Is the spray arm rotating freely or is it bumping an item

extended below the rack?

• Snap sound Does it only happen once during a cycle? This is the detergent

dispenser lid hitting the drawer. This is normal.

• Loud during entire cycle Are all trim strips installed properly? See "Installation

Instructions."

Dishes are not completely clean

• Food soil left on the dishes Is the dishwasher loaded correctly?

Can the spray arm rotate freely? Did you choose the cycle that describes the most difficult soil in

your dishwasher? Ifyou have some items with heavier soils, use a heavier cycle.

Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Do not use less

than 1 tbs (15 g) per load. Detergent must be fresh to be effective. Heavy soil and/or hard water generally require extra detergent.

Is detergent still in the detergent cup? Use fresh detergent only. Do not block the detergent dispenser.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher.

Dishes are damaged during a cycle

Chipping of dishes

Did you load the dishwasher properly? Load the dishes and glasses so they are stable and do not strike together from

washing action. Minimize chipping by closing the drawer slowly.

NOTE: Antiques, feather-edged crystal, and similar types of china and glassware might be too delicate for automatic

dishwashing. Wash by hand.

Dishwasher leaks

• Water drops Is the dishwasher level? See "Installation Instructions."

Are there items extending above the top edge of the tub?

• Suds Did you use the proper dishwasher detergent?

Did you use the proper amount? Is the rinse aid cap closed properly?

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