Jenn-Air JDD4000AWX, JDD4000AWS User Manual

DRAWER DISHWASHER

USER INSTRUCTIONS

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.jennair.com for additional information. If you still need assistance, call us at 1-800-688-1100. In Canada, visit our website at www.jennair.ca or call us at 1-800-807-6777.

You will need your model and serial number located near the door on the right-hand or left-hand side of the dishwasher interior.

Para obtener acceso a “Instrucciones para el usuario de la lavavajillas” en español, o para obtener información adicional de su producto, visite: www.jennair.com

Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta ubicada cerca de la puerta al lado derecho o izquierdo del interior de la lavavajillas.

Table of Contents

DISHWASHER SAFETY................................................................. 1

QUICK STEPS ................................................................................ 2

DISHWASHER USE........................................................................ 3

CYCLE AND OPTION DESCRIPTIONS........................................4

DISHWASHER FEATURES............................................................ 6

DISHWASHER CARE..................................................................... 7

TROUBLESHOOTING.................................................................... 7

WARRANTY .................................................................................. 10

Dishwasher Safety

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

follow instructions.

can be killed or seriously injured if you don't

You instructions.

W10185134A

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■

Read all instructions before using the dishwasher.

■

Use the dishwasher only for its intended function.

■

Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.

■

When loading items to be washed:

1) Locate sharp items so that they are not likely to damage the door seal; and

2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.

■

Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.

■

Do not touch the heating element during or immediately after use.

■

Do not operate the dishwasher unless all enclosure panels are properly in place.

When using the dishwasher, follow basic precautions, including the following:

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

■

For a grounded, cord-connected dishwasher:

The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

WARNING:

grounding conductor can result in a risk of electric shock.

Improper connection of the equipment-

SAVE THESE INSTRUCTIONS

■

Do not tamper with controls.

■

Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.

■

To reduce the risk of injury, do not allow children to play in or on the dishwasher.

■

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

■

Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

■

For a permanently connected dishwasher:

The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

Prepare and load

dishwasher.

Add detergent

for cleaning and rinse aid for drying.

WARNING

Tip Over Hazard

Do not open dishwasher drawer until inside cabinet opening.

Doing so can result in death or serious injury.

Quick Steps

Select a cycle and option.

Start dishwasher.

Dishwasher Use

STEP 1

Prepare and Load the Dishwasher

IMPORTANT: Remove

leftover food, bones, toothpicks and other hard items from the dishes. Remove labels from containers before washing.

■ Make sure nothing keeps spray arm(s)

from spinning freely. It is important for the water spray to reach all soiled surfaces.

■ Make sure that when the dishwasher drawer is closed no items

are blocking the detergent dispenser.

■ Items should be loaded with soiled surfaces facing down and

inward to the spray as shown. This will improve cleaning and drying results.

■ Avoid overlapping items like bowls or plates that may trap food.

■ Place plastics, small plates and glasses in the rack. Wash only

plastic items marked “dishwasher safe.”

■ To avoid thumping/clattering noises during operation: Load

dishes so they do not touch one another. Make sure lightweight load items are secured in the racks.

■ When loading silverware, always place

sharp items pointing down. Mix other items with some pointing up and some pointing down.

■ The amount of detergent to use depends on:

How much soil remains on the items—Heavily soiled loads require more detergent.

The hardness of the water—If you use too little in hard water, dishes won't be clean. If you use too much in soft water, glassware will etch.

Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water]

Medium to Hard Water (7-12 grains per U.S. gallon) [well water and some city water]

■ Depending on your water hardness, fill the Main Wash section

of the dispenser as shown. Fill the Pre-Wash section to the level shown, if needed.

NOTE: Fill amounts shown are for standard powdered detergent. Follow instructions on the

Hard Water

Soft Water

package when using other dishwasher detergent.

■ Powdered detergent is recommended for use in the drawer

Hard Water

Soft Water

Main WashPre-Wash

dishwasher.

Add Rinse Aid

■ Your dishwasher is designed to use rinse aid for good drying

performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture.

■ Rinse aid keeps water from forming droplets that can dry as

spots or streaks. They also improve drying by allowing water to drain off of the dishes after the final rinse.

■ Rinse aid helps to reduce excess moisture on the dish racks

and interior of your dishwasher.

■ When the dispenser is low and needs to be

refilled, an indicator light on the control panel will illuminate.

■ To add rinse aid, turn

the dispenser cap a ¹⁄₄ turn counterclockwise and remove. Pour rinse aid into the opening until the liquid reaches the FULL level marking. Replace the dispenser cap and turn clockwise until the cap is secure.

NOTE: For most water conditions, the factory setting of 3 will give good results.

¹⁄₄

turn to lock

STEP 2

Add Detergent

NOTE: If you do not plan to run a wash cycle soon, run a rinse

cycle. Do not use detergent.

■ Use automatic dishwasher detergent only. Add powder or

liquid detergent just before starting a cycle.

■ Fresh automatic

dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.

A. Pre-Wash section B. Main Wash section C. Cover latch

STEP 3

Select a Cycle (cycles vary by model)

See “Cycle and Option Descriptions” charts in the following section.

Heavier cycles and options affect cycle length. Some cycles and options will take up to 2¹⁄₂ hours to complete.

Select Options (options vary by model)

See “Cycle and Option Descriptions” charts in the following section.

You can customize your cycles by pressing the options desired. To Cancel an option, press it again.

STEP 4

Start or Resume a Cycle

■ Prior to starting the dishwasher, turn the hot

water on at the sink next to the dishwasher. Let the water run until it is hot. This ensures that hot water will enter the dishwasher when it is started. Make sure to turn the sink water off.

■ Select the wash cycle and options desired.

■ Press START/RESUME button once and close the drawer. After

a brief pause, the cycle will begin. The drawer must be closed within 4 seconds after pushing START/RESUME or the lights will flash, a tone will sound, and the dishwasher will not begin. Press the START/RESUME button again and shut the drawer within 4 seconds.

■ You can add an item anytime before the main wash starts.

Open the drawer slowly and add the item. Press the START/ RESUME then close the drawer.

NOTE: If you have a 2-drawer dishwasher model, each drawer has its own controls and can run independently of the other.

Cycle and Option Descriptions

This information covers several different models. Your dishwasher may not have all of the cycles and options described.

CYCLE SELECTIONS

CYCLES DISH LOAD TYPES DESCRIPTIONS WASH TIME (HH:MM)

Use for loads with normal amounts of food soil.

Use for hard-to-clean, heavily soiled pots, pans, casseroles, and regular tableware.

Use for loads with normal amounts of food soil.

Use for lightly soiled items or china and crystal.

Use to quickly wash prerinsed glasses or dish loads.

Use for rinsing dishes, glasses and silverware that will not be washed right away.

Cycle

Minimum

This cycle uses a sensor to adjust amount of water, time and heat.

This cycle forces maximum time, water and heat.

The energy-usage label is based on this cycle.

This cycle washes at lower temperatures. Towel drying may be required.

This cycle does not dry. 0:30 none none

This cycle does not dry. Do not use detergent.

1:15 1:30 2:10

1:30 1:30 2:10

1:05 1:30 2:10

1:00 1:00 1:20

0:10 none none

Cycle + Options

Minimum

*Maximum

You can customize your cycle by selecting an option. See option selections. If you change your mind, press the option again to turn off the option, or select a different option. You can change an option anytime before the selected option begins.

*Maximum wash times depend on water temperature, heavy soil condition, dish load size and options selected. NOTE: Drying time (fan running) is typically 4 hours after wash cycle. After 30 minutes of dry time, the clean light will illuminate. Anytime

after the clean light is lit and the drawer is opened for longer than 30 seconds, the cycle will be terminated.

OPTION SELECTIONS

OPTIONS DISH LOAD TYPES DESCRIPTIONS USE WITH:

For best drying results. This option with the use of rinse aid will provide the best

To sanitize your dishes and glassware in accordance with NSF/ANSI Standard 184 for Residential Dishwashers.

Loads containing tough, baked-on food

To run your dishwasher at a later time or during offpeak hours.

Control Lock To avoid unintended use of

your dishwasher, or cycle and option changes during a cycle.

drying performance.

Raises the water temperature in the final rinse to approximately 155ºF (68ºC). This high temperature rinse sanitizes your dishes and glassware in accordance with NSF/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments.

The Sanitize option adds heat and time to a cycle.

Increases the target water temperature during the wash portions of the cycle.

Adds heat, wash time and water to the cycle.

Delays the start of a cycle up to 6 hours. Select a wash cycle and options. Press 6 HOUR DELAY.

Press START/RESUME. Close the drawer firmly.

To turn on Lock, press and hold SENSOR DRY for at least 3 seconds.

To turn off Lock, press and hold SENSOR DRY for at least 3 seconds.

When Control Lock is lit, all buttons are disabled. If you press any pad while your dishwasher is locked, the light flashes 3 times. The dishwasher drawer can be opened while the controls are locked.

All cycles, except Rinse Only. Automatic with all wash cycles unless you turn it off.

Normal cycle and Sensor Clean. Heavy Wash cycle automatically uses Sanitize. Only these sanitization cycles have been designed to meet the NSF/ANSI requirements.

Sensor Clean, Heavy Wash or Normal

All cycles, except Rinse Only

Anytime

IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat and water as needed.

CONTROLS AND

CYCLE STATUS

CONTROL PURPOSE COMMENTS

To start or resume a wash cycle

To cancel wash cycle Close the drawer firmly. The dishwasher starts a 2-minute drain (if needed). Let the

To follow the progress and status of your dishwasher cycle

If the drawer is opened during a cycle, a delay, or the power is interrupted, the Start/ Resume indicator flashes. To restart the drawer, open the drawer, press START/RESUME and close the drawer firmly within 4 seconds.

dishwasher drain completely. If the Cancel button is pressed a second time, the drawer will turn off.

Clean indicator glows when a cycle is finished. Rinse Aid Low indicator light glows when the rinse aid dispenser needs to be refilled.

Dishwasher Features

Your Jenn-Air® dishwasher may have some or all of these features.

Removable Rack Insert

Each drawer has one removable rack insert which allows you to adjust the rack to the type of load you are washing.

A. Large insert B. Base rack

To install rack insert:

1. Place the insert end legs under the back base rack wire.

2. Gently push down on the insert rack handle until the insert

locks into position.

To remove rack insert:

Gently pull in and up on the handle to release the insert handle from the base rack.

NOTES:

■ If needed, be sure to allow enough time to run a cleaning cycle

prior to the start of the Sabbath.

■ Clean dishes should be unloaded from the drawer dishwasher

prior to setting the controls for the Sabbath to avoid activation of the indicator lights.

Rinse Aid Adjustment Mode NOTE: The rinse aid cannot be adjusted while a cycle is running.

To enter the Rinse Aid Adjustment Mode:

1. Press and hold the SUPER SCRUB option pad for 3 seconds.

A tone will sound to indicate you have entered the Rinse Aid Adjustment Mode.

2. The rinse aid dispenser has 4 settings. “0” is the lowest with

no rinse aid being dispensed and “3” the highest setting. With each consecutive press of the Super Scrub option pad, the amount of rinse aid being dispensed into the dishwasher drawers increases.

3. Cycle lights illuminate with each touch of the Super Scrub

option to indicate which rinse aid level is selected. See table.

RINSE AID DISPENSER LEVEL

0 OFF OFF OFF 1 ON OFF OFF 2 ON ON OFF 3 ON ON ON

Sabbath Guidelines (on some models)

For those who observe kosher dietary guidelines, Star-K has certified that the drawers in the 2-drawer model are separate and therefore one drawer can be designated to wash utensils used for dairy, while the other can be designated for washing meat utensils. However, neither drawer can be used to wash dishes on the Sabbath or holidays.

Storage of dishes

Although washing of dishes with the drawer dishwasher is not permitted on the Sabbath or on holidays, storage of dishes is possible by following the guidelines listed below.

IMPORTANT: Attention should be paid when opening the drawer(s) and loading dishes while in the disabled mode as an unintended key press could activate the indicator lights.

Turning off the Rinse Aid Low Indicator light:

To turn off the Rinse Aid Low indicator light, set the Rinse Aid Dispenser level to “0.” See “Rinse Aid Adjustment Mode.”

To deactivate the tones, see “Tone Option Adjustment Mode.” If the Child Lock feature has been set, deactivate during the

Sabbath or holidays.

To return to normal operation:

To reactivate your desired rinse aid level, see “Rinse Aid Adjustment Mode.” To reactivate your desired tones, see “Tone Option Adjustment Mode.”

NOTE: A rinse aid dispenser level of “0” disables the Rinse-Aid Low indicator light.

To exit the Rinse Aid Adjustment Mode:

Press any key other than Super Scrub to exit the Rinse Aid Adjustment Mode.

Tone Option Adjustment Mode

1. Press and hold SUPER SCRUB for 3 seconds. A tone will

sound to indicate you have entered the Tone Option Adjustment Mode.

2. To change the tone options, press 6 HOUR DELAY.

3. Each press of the 6 Hour Delay pad will move through each

available setting. Continue to press the 6 Hour Delay until reaching the desired tone option. See table.

TONE OPTIONS STATUS INDICATOR LIGHTS

Sanitized/ Clean

Drawer open/button press/ End-of-cycle chime disabled

Drawer open chime enabled ON OFF Drawer open/button press

chime enabled Drawer open/button press

End-of-cycle chime enabled

4. Press any key other than 6 Hour Delay to exit the Tone Option

Adjustment Mode.

OFF OFF

OFF ON

ON ON

Rinse Aid Low

Dishwasher Care

Cleaning the Dishwasher

Clean the exterior of the dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.

NOTE: Do not clean the dishwasher interior until it has cooled. Clean the interior of the dishwasher, with a paste of powdered

dishwasher detergent and water or use liquid dishwasher detergent on a damp sponge to clean the cooled-down interior.

A white vinegar rinse may remove white spots and film. Vinegar is an acid, and using it too often could damage your dishwasher.

Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.

Periodically clean the coarse filter cup located on the floor of the dishwasher drawer. Remove collected particles from the coarse filter cup.

IMPORTANT: Do not start the dishwasher until the coarse filter cup is securely in place and flush with the coarse filter plate. Doing so may damage the dishwasher motor and/or spray arm.

Cleaning the Coarse Filter Cup

1. Pull drawer out to its full extension. Remove rack inserts from

rack and set aside.

2. To remove the coarse filter cup, unscrew the small cap, turning

in a counterclockwise motion. Lift and remove the coarse filter cup out of the drawer.

3. Empty the cup of hard objects and food soil. Rinse cup under

hot water.

4. Place the coarse filter cup back into the coarse filter plate and

tighten the cap, turning in a clockwise motion. Make sure the coarse filter cup is flush with the coarse filter plate.

5. Replace the rack inserts.

6. Make sure spray arm rotates freely.

If you have a drain air gap, check and clean it if the dishwasher isn't draining well.

Storing the Dishwasher

If you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher. In the winter, if the dishwasher could be exposed to near freezing temperatures or is left in a seasonal dwelling such as a second home or vacation home, avoid water damage by having your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.jennair.com In Canada, www.jennair.ca

Dishwasher is not operating properly

■ Dishwasher does not run or stops during a cycle

Is the drawer closed tightly? Was the drawer closed within 4 seconds after pressing Start/

Resume? Is the right cycle selected? Was the drawer opened in mid-cycle. Are indicator lights

flashing? Start/Resume will need to be pressed and the drawer closed within 4 seconds before the cycle will resume.

Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is the water shutoff valve (if installed) turned on?

■ Dishwasher seems to run too long

The dishwasher can run up to 3 hours depending on soil level, water temperature, cycles and options.

Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water.

■ Dishwasher did not drain/Water in bottom of tub

Is the cycle complete? Is there food or foreign objects in the drain filter, coarse filter

cup, or disposer? Clean if needed.

Is the dishwasher hooked up to a food waster disposer? Is the knockout removed?

Is the drain hose bent or kinked? Straighten or unblock hose.

■ Odor in the dishwasher

Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.

Does the drawer have a new plastic smell? Run a vinegar rinse as described in “Spotting and filming on dishes.”

Dishes do not dry completely

■ Dishes do not dry completely

Did you use a rinse aid? Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid your dishes and dishwasher interior will have excessive moisture.

■ Dishes are not dry

Did you load your dishwasher to allow proper water drainage? Do not overload. Use a liquid rinse aid to speed drying.

Are the plastics wet? Plastics often need towel drying. Is the rinse aid low light on? Refill rinse aid dispenser.

Did you select the Hi-Temp Wash option and allow the dry fan

to run for the extended 3¹⁄₂ hours?

Spots and stains on dishes

■ Spotting and filming on dishes

Is your water hard, or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled. Always use a high-temp option.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher.

Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Do not use less than 1 tbs (15 g) per load. Detergent must be fresh to be effective. Heavy soil and/or hard water generally require extra detergent.

■ Silica film or etching (silica film is a milky, rainbow-colored

deposit; etching is a cloudy film)

Sometimes there is a water/chemical reaction with certain types of glassware. This is usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, overloading the dishwasher, and the heat of drying. It might not be possible to avoid the problem, except by hand washing.

To slow this process use a minimum amount of detergent but not less than 1 tbs (15 g) per load. Use a liquid rinse aid and underload the dishwasher to allow thorough rinsing. Silica film and etching are permanent and cannot be removed.

■ White spots on cookware with nonstick finish

Has the dishwasher detergent removed cookware seasoning? Reseason cookware after washing it in the dishwasher.

■ Brown stains on dishes and dishwasher interior

Does your water have high iron content? Rewash dishes using 1-3 tsp (5-15 mL) of citric acid crystals added to the main wash section of the detergent dispenser. Do not use detergent. Follow with a Normal wash cycle with detergent. If treatment is needed more often than every other month, the installation of an iron removal unit is recommended.

■ Black or gray marks on dishes

Are aluminum items rubbing dishes during washing? Disposable aluminum items can break down in the dishwasher and cause marking. Hand wash these items. Remove aluminum markings by using a mild abrasive cleaner.

■ Orange stains on plastic dishes or dishwasher interior

Are large amounts of tomato-based foods on dishes placed in the dishwasher? It may be necessary to use a stain removal product to remove stains from your dishwasher. Stains will not affect dishwasher performance.

Noises

■ Chopping, grinding or buzzing sounds

Is the dishwasher in the drain portion of the cycle? This is normal.

■ Thumping sounds

Is the spray arm rotating freely or is it bumping an item extended below the rack?

■ Snap sound

Does it only happen once during a cycle? This is the detergent dispenser lid hitting the drawer. This is normal.

■ Loud during entire cycle

Are all trim strips installed properly? See “Installation Instructions.”

Dishes are not completely clean

■ Food soil left on the dishes

Is the dishwasher loaded correctly? Can the spray arm rotate freely? Did you choose the cycle that describes the most difficult soil in

your dishwasher? If you have some items with heavier soils, use a heavier cycle.

Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Do not use less than 1 tbs (15 g) per load. Detergent must be fresh to be effective. Heavy soil and/or hard water generally require extra detergent.

Is detergent still in the detergent cup? Use fresh detergent only. Do not block the detergent dispenser.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher.

Dishes are damaged during a cycle

■ Chipping of dishes

Did you load the dishwasher properly? Load the dishes and glasses so they are stable and do not strike together from washing action. Minimize chipping by closing the drawer slowly.

NOTE: Antiques, feather-edged crystal, and similar types of china and glassware might be too delicate for automatic dishwashing. Wash by hand.

Dishwasher leaks

■ Water drops

Is the dishwasher level? See “Installation Instructions.” Are there items extending above the top edge of the tub?

■ Suds

Did you use the proper dishwasher detergent? Did you use the proper amount? Is the rinse aid cap closed properly?

+ 16 hidden pages