1-800-688-2080 ( U.S. TTY for
hearing or speech impaired)
(Mon.-Fri., 8 am-8 pm Eastern Time)
Internet: http://www.jennair.com
For service information, see
page 7.
In our continuing effort to
improve the quality and
performance of our
cooking products, it may
be necessary to make
changes to the appliance
without revising this guide.
IMPORTANT SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
Warning and Important Safety
Instructions appearing in this guide are
not meant to cover all possible conditions
and situations that may occur. Common
sense, caution, and care must be
exercised when installing, maintaining, or
operating the appliance.
Always contact your dealer, distributor,
service agent, or manufacturer about
problems or conditions you do not
understand.
RECOGNIZE SAFETY SYMBOLS,
WORDS, LABELS
WARNING
WARNING – Hazards or unsafe practices
which COULD result in severe personal
injury or death.
CAUTION
CAUTION – Hazards or unsafe practices
which COULD result in minor personal
injury.
Read and follow all instructions
before using this appliance to prevent
the potential risk of fire, electric shock,
personal injury or damage to the
appliance as a result of improper usage
of the appliance. Use appliance only for
its intended purpose as described in this
guide.
To ensure proper and safe
operation: Appliance must be properly
installed and grounded by a qualified
technician. Do not attempt to adjust,
repair, service, or replace any part of your
appliance unless it is specifically
recommended in this guide. All other
servicing should be referred to a qualified
servicer. Have the installer show you the
location of the gas shut off valve and how
to shut it off in an emergency.
Always disconnect power to appliance
before servicing.
WARNING:
information in this manual is
not followed exactly, a fire or
explosion may result causing
property damage, personal
injury or death.
– Do not store or use gasoline or
other flammable vapors and
liquids in the vicinity of this or
any appliance.
– IF YOU SMELL GAS:
• Do not try to light any
appliance.
• Do not touch any electrical
switch.
• Do not use any phone in your
building.
• Immediately call your gas
supplier from a neighbor’s
phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas
supplier, call the fire
department.
– Installation and service must
be performed by a qualified
installer, service agency or the
gas supplier.
WARNING
Gas leaks may occur in your system
and result in a dangerous situation.
Gas leaks may not be detected by
smell alone. Gas suppliers recommend you purchase and install an UL
approved gas detector. Install and
use in accordance with the
manufacturer’s instructions.
If the
1
TO PREVENT FIREOR
SMOKE DAMAGE
Be sure all packing materials are removed
from the appliance before operating it.
Keep area around appliance clear and
free from combustible materials, gasoline,
and other flammable vapors and materials.
If appliance is installed near a window,
proper precautions should be taken to
prevent curtains from blowing over
burners.
CAUTION
NEVER leave any items on the
cooktop. The hot air may ignite
flammable items and may increase
pressure in closed containers which
may cause them to burst.
Many aerosol-type spray cans are
EXPLOSIVE when exposed to heat and
may be highly flammable. Avoid their
use or storage near an appliance.
Many plastics are vulnerable to heat.
Keep plastics away from parts of the
appliance that may become warm or
hot. Do not leave plastic items on the
cooktop as they may melt or soften if
left too close to a lighted surface
burner.
To eliminate the hazard of reaching over
hot surface burners, cabinet storage
should not be provided directly above a
unit. If storage is provided, it should be
limited to items which are used
infrequently and which are safely stored
in an area subjected to heat from an
appliance. Temperatures may be unsafe
for some items, such as volatile liquids,
cleaners or aerosol sprays.
A faint gas odor may indicate a gas
leak. If a gas odor is detected, shut off
the gas supply to the cooktop. Call your
installer or local gas company to have
the possible leak checked. Never use a
match or other flame to locate a gas
leak.
IN CASEOF FIRE
Turn off appliance and ventilating hood
to avoid spreading the flame. Extinguish
flame then turn on hood to remove
smoke and odor.
• Smother fire or flame in a pan with a
lid or cookie sheet.
NEVER pick up or move a flaming pan.
Do not use water on grease fires. Use
baking soda, a dry chemical or foamtype extinguisher to smother fire or
flame.
CHILD SAFETY
CAUTION
NEVER store items of interest to
children in cabinets above an appliance. Children climbing on the
appliance to reach items could be
seriously injured.
NEVER leave children alone or
unsupervised near the appliance when
it is in use or is still hot.
NEVER allow children to sit or stand on
any part of the appliance as they could
be injured or burned.
Children must be taught that the
appliance and utensils on it can be hot.
Let hot utensils cool in a safe place, out
of reach of small children. Children
should be taught that an appliance is
not a toy. Children should not be
allowed to play with controls or other
parts of the unit.
ABOUT YOUR
APPLIANCE
NEVER use appliance as a space heater
to heat or warm a room to prevent
potential hazard to the user and
damage to the appliance. Also, do not
use the cooktop as a storage area for
food or cooking utensils.
Potentially hot surfaces include cooktop,
and areas facing the cooktop.
NEVER use aluminum foil to line burner
spillover area.
flow may result in unsafe operation.
Restriction of normal air
COOKING SAFETY
Always place a pan on a surface burner
before turning it on. Be sure you know
which knob controls which surface
burner. Make sure the correct burner is
turned on and that the burner has
ignited. When cooking is completed, turn
burner off before removing pan to
prevent exposure to burner flame.
Always adjust surface burner flame so
that it does not extend beyond the
bottom edge of the pan. An excessive
flame is hazardous, wastes energy and
may damage the appliance, pan or
cabinets above the appliance.
NEVER leave a surface cooking
operation unattended especially when
using a high heat setting or when deep
fat frying. Boilovers cause smoking and
greasy spillovers may ignite. Clean up
greasy spills as soon as possible. Do not
use high heat for extended cooking
operations.
NEVER heat an unopened container on
the surface burner. Pressure build-up
may cause container to burst resulting in
serious personal injury or damage to the
appliance.
Use dry, sturdy potholders. Damp potholders may cause burns from steam.
Dishtowels or other substitutes should
never be used as potholders because
they can trail across hot surface burners
and ignite or get caught on appliance
parts.
Always let quantities of hot fat used for
deep fat frying cool before attempting to
move or handle.
Do not let cooking grease or other
flammable materials accumulate in or
near the appliance, hood or vent fan.
2
IMPORTANT SAFETY INSTRUCTIONS, CONT.
Clean hood frequently to prevent grease
from accumulating on hood or filter.
When flaming foods under the hood
turn the fan on.
NEVER wear garments made of
flammable material or loose fitting or
long-sleeved apparel while cooking.
Clothing may ignite or catch utensil
handles.
UTENSIL SAFETY
Use pans with flat bottoms and handles
that are easily grasped and stay cool.
Avoid using unstable, warped, easily
tipped or loose-handled pans. Also
avoid using pans, especially small pans,
with heavy handles as they could be
unstable and easily tip. Pans that are
heavy to move when filled with food
may also be hazardous.
Be sure utensil is large enough to
properly contain food and avoid
boilovers. Pan size is particularly
important in deep fat frying. Be sure pan
will accommodate the volume of food
that is to be added as well as the
bubble action of fat.
To minimize burns, ignition of
flammable materials and spillage due to
unintentional contact with the utensil,
do not extend handles over adjacent
surface burners. Always turn pan
handles toward the side or back of the
appliance, not out into the room where
they are easily hit or reached by small
children.
Never let a pan boil dry as this could
damage the utensil and the appliance.
Only certain types of glass, glass/
ceramic, ceramic or glazed utensils are
suitable for cooktop usage without
breaking due to the sudden change in
temperature. Follow manufacturer’s
instructions when using glass.
This appliance has been tested for safe
performance using conventional
cookware. Do not use any devices or
accessories that are not specifically
recommended in this guide. Do not use
eyelid covers for the surface units or
stovetop grills. The use of devices or
accessories that are not expressly
recommended in this manual can create
serious safety hazards, result in
performance problems, and reduce the
life of the components of the appliance.
CLEANING SAFETY
Turn off all controls and wait for
appliance parts to cool before touching
or cleaning them. Do not touch the
burner grates or surrounding areas until
they have had sufficient time to cool.
Clean appliance with caution. Use care
to avoid steam burns if a wet sponge or
cloth is used to wipe spills on a hot
surface. Some cleaners can produce
noxious fumes if applied to a hot
surface.
IMPORTANT SAFETY
NOTICEAND WARNING
The California Safe Drinking Water and
Toxic Enforcement Act of 1986
(Proposition 65) requires the Governor
of California to publish a list of
substances known to the State of
California to cause cancer or
reproductive harm, and requires
businesses to warn customers of
potential exposures to such substances.
Users of this appliance are hereby
warned that the burning of gas can
result in low-level exposure to some of
the listed substances, including
benzene, formaldehyde and soot, due
primarily to the incomplete combustion
of natural gas or liquid petroleum (LP)
fuels. Properly adjusted burners will
minimize incomplete combustion.
Exposure to these substances can also
be minimized by properly venting the
burners to the outdoors.
IMPORTANT NOTICE
REGARDING PET BIRDS: Never keep
pet birds in the kitchen or in rooms
where the fumes from the kitchen could
reach. Birds have a very sensitive
respiratory system. Fumes released
during an oven self-cleaning cycle may
be harmful or fatal to birds. Fumes
released due to overheated cooking oil,
fat, margarine and overheated non-stick
cookware may be equally harmful.
ELECTRICAL
CONNECTION
Appliances which
require electrical
power are
equipped with a
three-prong
grounding plug which must be
plugged directly into a properly
grounded three-hole 120 volt electrical
outlet.
Always disconnect power to appliance
before servicing.
The three-prong grounding plug offers
protection against shock hazards. DO
NOT CUT OR REMOVE THE THIRD
GROUNDING PRONG FROM THE
POWER CORD PLUG.
If an ungrounded, two-hole or other
type electrical outlet is encountered, it
is the personal responsibility of the
appliance owner to have the outlet
replaced with a properly grounded
and polarized three-hole electrical
outlet.
SAVE THESE INSTRUCTIONSFOR FUTURE REFERENCE
3
USING YOUR COOKTOP
OFF
HI
LO
MED
LITE
OFF
HI
LO
MED
LITE
OFF
HI
LO
MED
LITE
SURFACE CONTROLS
CAUTION
• If flame should go out during a
cooking operation, turn the burner
off. If a strong gas odor is detected,
open a window and wait five
minutes before relighting the burner.
• Be sure all surface controls are set
to the OFF position prior to supplying gas to the cooktop.
• NEVER touch cooktop until it has
cooled. Expect some parts of the
cooktop, especially around the
burners, to become warm or hot
during cooking. Use potholders to
protect hands.
SURFACE CONTROL
KNOBS
Use to turn on the
surface burners. An
infinite choice of
heat settings is
available from LO to
HI. At the HI setting a detent or notch
may be felt.
PILOTLESS IGNITION
Pilotless ignition eliminates the need for
a constant standing pilot light. Each
surface burner has a spark ignitor. Use
care when cleaning around the surface
burner.
If the surface burner does not light,
check if ignitor is broken, soiled or wet.
SETTINGTHE
CONTROLS
1. Place a pan on the burner grate. (To
preserve the grate finish, do not
operate the burners without a pan
on the grate to absorb the heat from
OPERATING DURINGA
POWER FAILURE
1. Hold a lighted match to the desired
surface burner head.
2. Push in and turn the control knob
slowly to the desired setting.
the burner flame.)
2. Push in knob and turn immediately
CAUTION
counterclockwise to the LITE setting.
• A clicking (spark) sound will be
heard and the burner will light.
(All ignitors will spark when any
surface burner knob is turned on.
However, only the selected burner
will light.)
3. Turn knob to desired setting.
• When lighting the surface burners,
be sure all of the controls are in
the OFF position. Strike the match
first and hold it in position before
turning the knob.
• Do not leave the cooktop unat-
tended when cooking during a
power failure.
4. Do not leave cooktop unattended.
SUGGESTED HEAT SETTINGS
The size and type of cookware will affect the heat setting.
SettingsUses
HIUse HI to bring liquid to a boil, or reach pressure in a
pressure cooker. Always reduce setting to a lower heat
when liquids begin to boil or foods begin to cook.
An intermediate flame size is used to continue cooking.
Food will not cook any faster when a higher flame setting
is used than needed to maintain a gentle boil. Water boils
at the same temperature whether boiling gently or
vigorously.
LOUse LO to simmer foods, keep foods warm and melt
chocolate or butter.
Some cooking may take place on the LO setting if the pan
is covered. It is possible to reduce the heat by rotating the
knob toward OFF. Be sure flame is stable.
4
USING YOUR COOKTOP, CONT.
COOKTOPATA
GLANCE
MODEL JGC6430
1
2
3
4
1. Left rear burner (5,000 BTUs).
2. Right rear burner (9,200 BTUs).
3. Left front burner (9,200 BTUs).
4. Right front burner (12,500 BTUs).
To prevent the cooktop from
discoloring or staining:
•
Clean cooktop after each use.
•
Wipe acidic or sugary spills as
soon as the cooktop has cooled
as these spills may discolor the
surface.
SEALED BURNERS
The sealed burners are secured to the
cooktop and are not designed to be
removed. Since the burners are sealed
into the cooktop, boilovers or spills will
not seep underneath the cooktop.
However, the burners should be cleaned
after each use. The head portion of the
burner has a removable cap that is
easily removed for cleaning. (See page 6
for cleaning directions.)
Burner caps must be correctly placed
on the burner base for proper operation
of the burner.
HIGH PERFORMANCE
BURNER*
There is one high speed burner on your
cooktop, located in the right front
position. This burner offers higher speed
cooking that can be used to quickly
bring water to a boil and for largequantity cooking.
SIMMER BURNER*
This burner is located in the left rear
position. The simmer burner offers a
lower BTU flame for delicate sauces or
melting chocolate.
* BTU ratings will vary when using LP
gas.
BURNER GRATES
The grates must be properly positioned
before cooking. Improper installation of
the grates may result in chipping of the
cooktop. To ensure proper positioning,
align bumpers on grate bottom with the
indentations in the cooktop.
Do not operate the burners without
a pan on the grate. The grate’s
porcelain finish may chip without a
pan to absorb the heat from the
burner flame.
Although the burner grates are durable,
they will gradually lose their shine and/
or discolor, due to the high temperatures of the gas flame.
NOTES:
•
A properly adjusted burner with clean ports will light within a few seconds. If
using natural gas, the flame will be blue with a deeper blue inner cone.
If the burner flame is yellow or is noisy, the air/gas mixture may be incorrect.
Contact a service technician to adjust. (Adjustments are not covered by the
warranty.)
With LP gas, some yellow tips on the flames are acceptable. This is normal and
adjustment is not necessary.
•
With some types of gas, you may hear a “popping” sound when the surface
burner is turned off. This is a normal operating sound of the burner.
•
To improve cooking efficiency and to prevent possible damage to the cooktop
or pan, the flame must be adjusted so it does not extend beyond the edge of
the pan.
5
4
CARE & CLEANING
CONTROL KNOBS
CAUTION
• Be sure appliance is off and all
parts are cool before handling
or cleaning. This is to avoid
damage and possible burns.
• To prevent staining or discoloration,
clean appliance after each use.
• If a part is removed, be sure it is
correctly replaced.
BURNER CAPSAND SEALED
GAS BURNERS
Removable Burner Caps
• Allow burner to cool. Remove burner cap
and wash in soapy water with a plastic
scouring pad. For stubborn soils, clean
with a soap-filled, nonabrasive pad or
Cooktop Cleaning Creme (Part
#20000001)** and a sponge.
• Do not clean in dishwasher or selfcleaning oven.
Sealed Gas Burner
• Clean frequently. Allow burner to cool.
Clean with soap and plastic scouring pad.
For stubborn soils, clean with a soapfilled, nonabrasive pad.
• Be careful not to get water into the center
of the burner.
• Use care when cleaning the ignitor. If the
ignitor is wet or damaged the surface
burner will not light.
• To ensure even cooking performance,
keep burner ports free of food soils/
debris.
• Remove knobs in the OFF position by
• Wash, rinse and dry. Do not use abrasive
• Turn on each burner to be sure the
COOKTOP - PORCELAIN ENAMEL
Porcelain enamel is glass fused on metal
and may crack or chip with misuse. It is
acid resistant, not acid proof. All spillovers,
especially acidic or sugary spillovers,
should be wiped up immediately with a dry
cloth.
• When cool, wash with soapy water, rinse
• Never wipe off a warm or hot surface
• Never use oven cleaners, abrasive or
COOKTOP - STA IN L ES S STEEL
(SELECTMODELS)
• DO NOT USE ANY CLEANING PROD-
• ALWAYS WIPE WITH THE GRAIN
• Daily Cleaning/Light Soil –– Wipe with
BURNER GRATES - PORCELAINON
CAST IRON
• Wash grates with warm, soapy water and
a nonabrasive, plastic scrubbing pad. For
stubborn soils, clean with a soap-filled,
nonabrasive pad or Cooktop Cleaning
Creme (Part #20000001)** and a sponge.
If soil remains, reapply Cooktop Cleaning
Creme, cover with a damp paper towel
and soak for 30 minutes. Scrub again,
rinse and dry.
• Do not clean in dishwasher or selfcleaning oven.
• Moderate/Heavy Soil –– Wipe with
• Discoloration –– Using a damp sponge or
pulling up.
cleaning agents as they may scratch the
finish.
knobs have been correctly replaced.
SURFACEBURNERFAILSTOLIGHT.
• Check to be sure plug is securely inserted
• Check or re-set circuit breaker. Check or
• Check power supply.
and dry.
with a damp cloth. This may cause
cracking or chipping.
caustic cleaning agents on exterior finish
of range.
UCT CONTAINING CHLORINE
BLEACH.
WHEN CLEANING.
one of the following - soapy water, white
vinegar/water solution, Formula 409
Glass and Surface Cleaner* or a similar
glass cleaner - using a sponge or soft
cloth. Rinse and dry. To polish and help
prevent fingerprints, follow with Stainless
Steel Magic Spray (Jenn-Air Model A912,
Part No. 20000008)**.
one of the following - Bon Ami*, Smart
Cleanser*, or Soft Scrub* - using a damp
sponge or soft cloth. Rinse and dry.
Stubborn soils may be removed with a
damp Scotch-Brite* pad; rub evenly with
the grain. Rinse and dry. To restore luster
and remove streaks, follow with Stainless
Steel Magic Spray.
• Check to be sure burner is correctly rated
• Check to be sure burner ports or ignition
• Check to be sure ignitor is dry and
• Check to be sure burner cap is correctly
• Check that the gas is turned on.
SURFACEBURNERFLAMELIFTS
OFF
• Check to be sure a pan is sitting on the
• Contact an authorized Jenn-Air servicer.
THEFLAMEISUNEVEN.
• Burner ports may be clogged.
• Flame may need to be adjusted. Contact
SURFACEBURNERFLAMEIS
YELLOW
• Contact an authorized Jenn-Air servicer.
• Some yellow tips on the flame are
soft cloth, wipe with Cameo Stainless Steel
Cleaner*. Rinse immediately and dry. To
remove streaks and restore luster, follow
with Stainless Steel Magic Spray.
BEFORE YOU
CALLFOR SERVICE
into receptacle.
replace fuse.
for your kind of gas.
ports are not clogged.
clicking. Burner will not light if ignitor is
damaged, soiled or wet. If ignitor doesn’t
click, turn control knob OFF.
seated on the burner base.
PORTS.
grate above.
an authorized Jenn-Air servicer.
INCOLOR.
acceptable when using LP gas.
* Brand names for cleaning products are registered trademarks of the respective manufacturers.
** To order direct, call 1-800-JENNAIR (1-800-536-6247).
6
JENN-AIR® COOKING APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factory
specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designated
service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used
in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of
original purchase date is required to obtain service under this limited warranty.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions
attached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components (if applicable to the
product) if defective in materials or workmanship:
■ Electric element
■ Touch Pad and microprocessor
■ Glass ceramic cooktop: if due to thermal breakage
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or
repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is
contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be
repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized Jenn-Air servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance
with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty
is void if the factory applied serial number has been altered or removed from your major appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
■ Electronic controls
■ Magnetron tube
■ Sealed gas burners
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE
TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Jenn-Air dealer to determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may find
additional help by checking the “Assistance or Service” section or by calling Jenn-Air. In the U.S.A., call 1-800-688-1100. In Canada,
call 1-800-807-6777.9/07
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