With respect to any Vehicles Sold in Canada, the name FCA
US LLC shall be deemed to be deleted and the name FCA
Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated nondrinking driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improvements to its products without imposing any obligation
upon itself to install them on products previously manufactured.
INDEX .....................................................................665
12
6
7
8
9
10
11
12
INTRODUCTION
CONTENTS
䡵 INTRODUCTION ........................4
1
䡵 VEHICLE MODIFICATIONS/ALTERATIONS ....7
䡵 HOW TO USE THIS MANUAL ..............5
䡵 WARNINGS AND CAUTIONS ..............7
䡵 ROLLOVER WARNING ...................7
4 INTRODUCTION
INTRODUCTION
Congratulations on selecting your new FCA US LLC
vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This is a specialized utility vehicle. It can go places and
perform tasks that conventional passenger cars are not
intended. It handles and maneuvers differently from
many passenger cars both on-road and off-road, so take
time to become familiar with your vehicle.
The two-wheel drive version of this vehicle was designed
for on-road use only. It is not intended for off-road
driving or use in other severe conditions suited for a
four-wheel drive vehicle.
Before you start to drive this vehicle, read the Owner’s
Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills
will improve with experience. When driving off-road or
working the vehicle, don’t overload the vehicle or expect
the vehicle to overcome the natural laws of physics.
Always observe federal, state, provincial and local laws
wherever you drive.
As with other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or a
collision. Refer to “Driving Tips/Off-Road Driving Tips”
in “Starting And Operating” for further information.
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instructions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referencing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your Jeep® vehicle best, has factory-trained
technicians and genuine MOPAR® parts, and cares about
your satisfaction.
INTRODUCTION 5
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
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6 INTRODUCTION
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against
operating procedures that could result in a collision or
bodily injury. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you
do not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
INTRODUCTION 7
ROLLOVER WARNING
Utility vehicles have a significantly higher rollover rate
than other types of vehicles. This vehicle has a higher
ground clearance and a higher center of gravity than
many passenger vehicles. It is capable of performing
better in a wide variety of off-road applications. Driven
in an unsafe manner, all vehicles can go out of control.
Because of the higher center of gravity, if this vehicle is
out of control it may roll over while some other vehicles
may not.
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8 INTRODUCTION
Do not attempt sharp turns, abrupt maneuvers, or other
unsafe driving actions that can cause loss of vehicle
control. Failure to operate this vehicle safely may result
in a collision, rollover of the vehicle, and severe or fatal
injury. Drive carefully.
Rollover Warning Label
Failure to use the driver and passenger seat belts provided is a major cause of severe or fatal injury. In fact, the
U.S. government notes that the universal use of existing
seat belts could cut the highway death toll by 10,000 or
more each year and could reduce disabling injuries by
two million annually. In a rollover crash, an unbelted
person is significantly more likely to die than a person
wearing a seat belt. Always buckle up.
CUSTOMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ....................11
2
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..............13
▫ Prepare For The Appointment .............11
▫ Prepare A List .........................11
▫ Be Reasonable With Requests ..............11
䡵 IF YOU NEED ASSISTANCE ...............11
▫ FCA US LLC Customer Center .............12
▫ FCA Canada Inc. Customer Center ..........12
▫ In Mexico Contact ......................13
▫ Puerto Rico And U.S. Virgin Islands .........13
▫ Service Contract .......................13
䡵 WARRANTY INFORMATION ..............15
䡵 REPORTING SAFETY DEFECTS .............15
▫ In The 50 United States And Washington, D.C.. .15
▫ In Canada ...........................15
䡵 PUBLICATION ORDER FORMS .............16
10 CUSTOMER ASSISTANCE
䡵 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .........17
▫ Treadwear ...........................17
▫ Traction Grades........................17
▫ Temperature Grades ....................18
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
CUSTOMER ASSISTANCE 11
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
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12 CUSTOMER ASSISTANCE
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be resolved with this process.
• If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer center should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426-5337
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
CUSTOMER ASSISTANCE 13
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunication Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
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14 CUSTOMER ASSISTANCE
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a service contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle components contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of component wear contain, or emit, chemicals known to the
State of California to cause cancer and birth defects,
or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FCA US LLC
warranties applicable to this vehicle and market.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
CUSTOMER ASSISTANCE 15
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153),
or go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immediately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
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16 CUSTOMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard, American Express, and Discover orders are accepted. If you prefer mailing your payment, please call
for an order form.
NOTE: A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the information that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintaining, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshooting and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint you with specific FCA US LLC vehicles. Included
are starting, operating, emergency and maintenance procedures as well as specifications, capabilities and safety
tips.
Call toll free at:
• 1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform to Federal
safety requirements in addition to these grades.
CUSTOMER ASSISTANCE 17
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road characteristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction performance.
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18 CUSTOMER ASSISTANCE
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger vehicle tires must meet under the Federal
Motor Vehicle Safety Standard No. 109. Grades B and A
represent higher levels of performance on the laboratory
test wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive loading, either separately or in combination, can cause
heat buildup and possible tire failure.