JDS Uniphase OneExpert DSL User Manual
OneExpert DSL
User’s Guide
OneExpert DSL
User’s Guide
Network and Service Enablement
One Milestone Center Court
Germantown, Maryland 20876-7100 USA
Toll Free 1-855-ASK-JDSU • Tel +1-301-353-1560 • Fax +1-240-404-1996
www.jdsu.com
Notice
Every effort was made to ensure that the information in this document was accurate at the time of
printing. However, information is subject to change without notice, and JDSU reserves the right to
provide an addendum to this document with information not available at the time that this document
was created.
Copyright
© Copyright 2014 JDS Uniphase Corporation. All rights reserved. JDSU, Network and Service
Enablement, and the JDSU logo are trademarks of JDS Uniphase Corporation (“JDS Uniphase”).
All other trademarks and registered trademarks are the property of their respective owners. No part
of this manual may be reproduced or transmitted electronically or otherwise without written permission of the publisher.
Copyright release
Reproduction and distribution of this guide is authorized for Government purposes only.
Trademarks
JDS Uniphase, JDSU, and OneExpert DSL are trademarks or registered trademarks of
JDS Uniphase Corporation in the United States and/or other countries.
Bluetooth is a registered trademark of The Bluetooth SIG, Inc. in the United States and/or other
countries.
CopperGate is either a trademark or registered trademark of CopperGate Communications, Ltd in
the United States and/or other countries.
iPad, iPod, and iPhone are registered trademarks of Apple, Inc. in the United States and/or other
countries.
MotoPLYR is either a trademark or registered trademark of Motorola Mobility, Inc. in the United
States and/or other countries.
StrataSync is a registered trademark of JDS Uniphase Corporation in the United States and/or other
countries.
Specifications, terms, and conditions are subject to change without notice. All trademarks and registered trademarks are the property of their respective companies.
Ordering information
This guide is a product of JDSU's Technical Information Development Department, issued as part
of the OneExpert DSL. You can obtain the manual through StrataSync. A printed quick card ships
with the instrument and can be downloaded through StrataSync.
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Terms and conditions
Specifications, terms, and conditions are subject to change without notice. The provision of hardware, services, and/or software are subject to JDSU’s standard terms and conditions, available at
www.jdsu.com/terms.
Federal Communications Commission (FCC) Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by JDSU could void the user's authority to
operate the equipment.
Industry Canada Requirements
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject
to the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
EMC Directive Compliance
This product was tested and conforms to the EMC Directive, 89/336/EEC as amended by 92/31/
EEC and 93/68/EEC for electromagnetic compatibility.
Low Voltage Directive Compliance
This product was tested and conforms to the Low Voltage Directive, 73/23/EEC as amended by 93/
68/EEC. Conformity with this directive is based upon compliance with the harmonized safety standard, EN60950.
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WEEE and Battery Directive Compliance
JDSU has established processes in compliance with the Waste Electrical and Electronic Equipment
(WEEE) Directive, 2002/96/EC, and the Battery Directive, 2006/66/EC.
This product, and the batteries used to power the product, should not be disposed of as unsorted
municipal waste and should be collected separately and disposed of according to your national
regulations. In the European Union, all equipment and batteries purchased from JDSU after 200508-13 can be returned for disposal at the end of its useful life. JDSU will ensure that all waste equipment and batteries returned are reused, recycled, or disposed of in an environmentally friendly
manner, and in compliance with all applicable national and international waste legislation.
It is the responsibility of the equipment owner to return equipment and batteries to JDSU for appropriate disposal. If the equipment or battery was imported by a reseller whose name or logo is
marked on the equipment or battery, then the owner should return the equipment or battery directly
to the reseller.
Instructions for returning waste equipment and batteries to JDSU can be found in the Environmental
section of JDSU’s web site at www.jdsu.com. If you have questions concerning disposal of your
equipment or batteries, contact JDSU’s WEEE Program Management team at
WEEE.EMEA@jdsu.com.
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Table of Contents
About this Guide xi
Purpose and scope. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Chapter 1 Introduction 1
About the OneExpert DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features and capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Preparation for use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What ships with the OneExpert DSL?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2 Quick Tour 5
Exploring the front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Arrow keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
OK key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Power key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Exploring the bottom panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Exploring the connector panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
USB connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
POTS connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Network connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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ERJ45 Wiring connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
RJ11 Wiring connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
DSL connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Exploring the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Navigating the user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 3 Utilities 15
Accessing the System menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Specifying system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Remotely operating a OneExpert DSL unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Establishing an Ethernet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Viewing the device interface on the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using a PC keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
VNC availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ending a remote operation session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Enabling Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring international settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Updating the instrument software over a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Updating software using USB Flash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Viewing unit options and revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Restoring factory defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Changing screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adjusting the backlight brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting the backlight timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting the power off delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Specifying user information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Specifying network profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Accessing the web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Navigating the browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Opening a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adding bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Exiting the browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Synchronizing to the StrataSync server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Managing jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Associating results to a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Managing files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Opening files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Renaming files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Deleting files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Copying and pasting files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Uploading files (FTP/HTTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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Using the tray menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Saving results to a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Saving a report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Viewing a report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Capturing a screen shot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Disabling the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Enabling Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 4 DSL Testing 35
About xDSL testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Selecting the test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Specifying test settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loading a test profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Specifying DSL settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Saving test profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting to the line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting to a single twisted pair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting to bonded twisted pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting to a single pair at the NID/demarc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting to bonded pairs at the NID/demarc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Testing the physical layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Testing line quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Terminating the loop (SELT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Performing a ping test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
FTP throughput testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
After running the test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 5 Wiring Tools 45
About the Wiring Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Wire Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Wire Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Sending tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 6 HPNA Testing 49
About HPNA Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting to the line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Monitoring the HPNA network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Testing the HPNA network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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Chapter 7 Testing with SmartIDs 53
About the SmartID tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Locating SmartIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Coax Map test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Whole Home Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Testing the home link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Testing the home network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 8 Copper Testing 63
About copper testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Measuring voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Locating faults using the TDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Measuring opens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Measuring longitudinal balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Detecting load coils . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Testing voice service and Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Running a OneCheck Copper test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Routing the cables through the glove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 9 Using the OneExpert DSL with a mobile device 73
About using the OneExpert DSL with a mobile device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Controlling the OneExpert DSL user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Chapter 10 Test Results 77
Saving results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Saving results to a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Saving results to a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
DSL Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
DSL statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Packet Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
DSL RTX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
DSL Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
DSL Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Troubleshooting using the graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
IP Data results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Ping results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
File Transfer results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
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HPNA results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Node list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Node details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Network Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
SmartID results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Test Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Detailed View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Sweep Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Copper results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
AC voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
DC voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Distance to short . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Leakage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Opens/Capacitance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
DC current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Longitudinal balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Load coil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
TDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Appendix A Troubleshooting 91
Getting Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Resolving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
General testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Copper testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
DSL testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Data testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Appendix B Specifications 97
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Connector specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Customer Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Standard support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Instrument repair and calibration services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Technical assistance (business hours) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Product documentation library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
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Add-on services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Extended product and systems support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Professional and consulting services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Training options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
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About this Guide
This chapter describes how to use this guide. Topics discussed in this chapter include the following:
• “Purpose and scope” on page xii
• “Assumptions” on page xii
• “Conventions” on page xii
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About this Guide
Purpose and scope
Purpose and scope
The purpose of this guide is to help you successfully use the features and capabilities of the
OneExpert DSL.
This guide includes task-based instructions that describe how to configure, use, and troubleshoot
the general functions of the OneExpert DSL. Additionally, this guide provides a description of
JDSU’s warranty. For terms and conditions of the licensing agreement, go to www.jdsu.com.
Assumptions
This guide is intended for novice, intermediate, and experienced users who want to use the
OneExpert DSL effectively and efficiently. We are assuming that you have basic computer experience and are familiar with basic telecommunication concepts, terminology, and safety.
NOTE:
For information about CE compliance, see the Declaration of Conformity or contact your local
JDSU representative. A copy of the declaration is included in the shipping package.
Conventions
The symbols and safety terms used in this guide are described in the following tables.
Table 1 Typographical conventions
Description Example
User interface actions appear in this typeface. On the Status bar, click Start.
Buttons or switches that you press on a unit appear in this TYPEFACE. Press the ON switch.
Code and output messages appear in this typeface. All results okay
Text you must type exactly as shown appears in this typeface. Type: a:\set.exe in the dialog box
Variables appear in this typeface. Type the new hostname.
Book references appear in this typeface. Refer to Newton’s Telecom Dictionary
A vertical bar | means “or”: only one option can appear in a single command. platform [a|b|e]
Square brackets [ ] indicate an optional argument. login [platform name]
Slanted brackets < > group required arguments. <password>
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About this Guide
Table 2 Keyboard and menu conventions
Description Example
A plus sign + indicates simultaneous keystrokes. Press Ctrl+s
A comma indicates consecutive key strokes. Press Alt+f,s
A slanted bracket indicates choosing a submenu from menu. On the menu bar, click Start > Program Files.
Table 3 Symbol conventions
This symbol represents a general hazard.
This symbol represents a risk of electrical shock.
This symbol represents a risk of explosion
Conventions
This symbol represents a Note indicating related information or tip.
This symbol, located on the equipment, battery, or packaging indicates that the equipment or
battery must not be disposed of in a land-fill site or as municipal waste, and should be disposed
of according to your national regulations.
Table 4 Safety definitions
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
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About this Guide
Conventions
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Chapter 1
Introduction
This chapter provides a general description of the OneExpert DSL. Topics discussed in this chapter
include the following:
• “About the OneExpert DSL” on page 2
• “Features and capabilities” on page 2
• “Preparation for use” on page 3
1
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Chapter 1 Introduction
About the OneExpert DSL
About the OneExpert DSL
The OneExpert DSL is a product that addresses the emerging need for an installation tool for the
service provider technicians installing triple play services. The OneExpert DSL is for technicians
installing Broadband Data services at customer premises. It is used to test the broadband delivery
to the home, the home wiring inside the home and the proper operation of services inside the home.
Figure 1 OneExpert DSL
OneExpert DSL is a modular test platform and with its DSL module, it supports DSL, copper,
services and home networks. Its modularity will ensure years of use and the combination of its multitouch user friendly interface with unique JDSU OneCheck automated tests provides more expertise
and ease of use for complex task for field technicians. This enables technicians to fix problems the
first time while improving access and home network quality.
In addition, providers can also improve their work process, data flow and OPEX by expanding field
tester usage in a connected world with StrataSync and Mobile connectivity.
Features and capabilities
Features and capabilities of the OneExpert DSL include the following:
xDSL
• Turn up and troubleshoot DSL services
• Provide packet statistics and analysis.
• Test ADSL2+/VDSL2 including bonded and vectored pairs
• SELT
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IP Data
• Ethernet (Ping Tool)
• IP ping testing (IPoE)
Home Wiring
•Wire Map
• Cable ID/Toner
•Coax Map
•HPNA
Copper
•Multimeter
– AC volts
– DC volts
– Resistance
•TDR
• Opens (distance) and capacitance
•Balance
• Load coil detect
• POTS calls
Chapter 1 Introduction
Preparation for use
Preparation for use
This section explains how to start using the OneExpert DSL.
When you unpack the OneExpert DSL, do the following:
• Inspect the OneExpert DSL for damage.
• If undamaged, save the box and packing materials in case you need to ship the
OneExpert DSL in the future.
• Remove the protective film from the LCD. This film is in place for protection during shipment.
There is tab in the lower right corner for easy removal.
Before using the OneExpert DSL for the first time, do the following:
• Turn the OneExpert DSL ON (use the green button on the front of the unit), and then verify
that it is operating properly by navigating through a few menus.
• If the Batt. LED is red, charge the battery.
NOTE:
This handheld instrument is not intended to be body worn, or operated while held against the
body.
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Chapter 1 Introduction
What ships with the OneExpert DSL?
What ships with the OneExpert DSL?
When you unpack the OneExpert DSL, the following items are included as standard.
• ONX-580 mainframe
• Battery (installed in the unit)
• AC adapter and power cord
Options
The following sections list the options available for the OneExpert DSL base unit.
NOTE:
For additional information about OneExpert DSL options and services, contact your local JDSU
representative or contact JDSU through the company web site, www.jdsu.com.
Options
You can order software options to add functionality to the HST-3000. Tab le 1 lists the available software options and part numbers.
Table 1 Software options
Part Number Description
ONX580-APPLE Provides the ability to communicate with Apple mobile devices (iPad, iPod,
iPhone) over Bluetooth.
ONX580-BONDED Allows xDSL testing over two pairs
ONX580-BLUETOOTH Allows wireless connectivity to either connect/communicate with mobile
devices, to test with a SmartID Plus probe, or transfer files from the
OneExpert DSL to a PC.
ONX580-HPNA Allows testing of HPNA networks
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Chapter 2
Quick Tour
This chapter introduces the keypad, LEDs, connectors, and graphical user interface. Topics
discussed in this chapter include the following:
• “Exploring the front panel” on page 6
• “Exploring the bottom panel” on page 8
• “Exploring the connector panel” on page 9
• “Exploring the top panel” on page 11
• “Navigating the user interface” on page 11
2
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Chapter 2 Quick Tour
LCD
Status LEDs
Arrow keys
Power key
OK key
Cancel system key
Home system key
Function keys
Tray system key
Exploring the front panel
Exploring the front panel
The controls and LEDs on the front panel, shown in Figure 2, are used to operate the
OneExpert DSL, set up tests, and view data.
Figure 2 OneExpert DSL front panel
The following paragraphs describe each of the controls and LEDs on the front panel.
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Chapter 2 Quick Tour
Exploring the front panel
Status LEDs
These indicators report the status of the OneExpert DSL. The function of each LED is described in
Ta bl e 2 .
Table 2 Status LEDs
LED Function
Sync Reports the status of modem synchronization.
– Blinking green indicates that the modems are training.
– Solid green indicates that the modems are synchronized (reached Showtime).
Network Indicates the status of network connectivity.
– Blinking green indicates that the unit is acquiring an IP address.
– Solid green indicates frames an IP address has been acquired.
– Blinking amber indicates a timeout - the unit was unable to acquire an IP address.
– If the Frame LED is not illuminated, the network is not active (either the unit is not
connected or it is logged off.
NOTE: The Sync and Network LEDs alternately blink green when in sleep mode (power saving mode).
Error Solid red indicates error and alarm conditions. The type of error varies depending on
the application.
Batt A multi-color LED that indicates the battery status.
– Solid green indicates that either the battery charge is higher than 30%, or that an
external source is powering the unit.
– Solid red indicates that the battery charge is critically low, less than 10%.
– Solid amber indicates that the battery is getting low, the charge is between 10% and
30%.
Charge A multi-color LED located next to the charger connector that indicates the charge sta-
tus.
– Solid green indicates that charging is complete.
– Slow flashing red indicates that the battery charge is critically low, less than 10%.
– Fast flashing red indicates that the charging was suspended due to a fault and user
intervention is necessary (for example, the wrong charger is attached).
– Solid red indicates that the charging was suspended due to overheating. The unit
can continue to run, no user intervention necessary.
– Solid amber indicates that the battery is charging.
LCD
The LCD is a touchscreen that operates similar to a mobile device (such as an iPad or similar
Android device), where you swipe to go to the next page or zoom in/out with pinching or opening
your fingers.
Function keys
Use to select screen-specific options or to select pop-up menus associated with each key.
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Chapter 2 Quick Tour
Exploring the bottom panel
Arrow keys
Use the arrow keys to navigate through menu selections.
OK key
The OK key is used to accept a changed setting or to proceed to the next menu.
System keys
Under the Navigation arrow keys, there are three system keys:
Key Description
Back/Cancel –
Home – Return to the main/home screen
Tray – Launch the Tray menu. From the Tray Menu you can save test
reports, turn on/off Bluetooth, or enable/disable Remote Operation.
Power key
Use the power key to turn the OneExpert DSL power on or off. Press and hold until the unit beeps
to turn on or off.
Exploring the bottom panel
The OneExpert DSL +12VDC connector is located on the bottom end of the instrument. This
connector is used to power the OneExpert DSL and to charge the lithium battery inside.
exit a menu or to go back to the previous menu.
Figure 3 OneExpert DSL bottom panel
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Exploring the connector panel
xDSL connector
The connector panel is located on the right side of the instrument and under a rubber flap. When
the connectors are not being used, place the rubber flap over the connector panel to keep out dust
and rain. Use the connector panel to connect the OneExpert DSL to the line under test. Figure 4
shows the connector panel.
Chapter 2 Quick Tour
Exploring the connector panel
Figure 4 OneExpert DSL connectors right panel
USB connectors
The USB connectors are used for connecting Smart IDs, exporting test results to a flash drive, or
for performing firmware upgrades from a flash drive.
POTS connector
The POTS connector is used for:
• HPNA testing on twisted pair
• POTS testing
Network connectors
Two Ethernet/Network ports are used to connect to Ethernet networks which allows synchronizing
with StrataSync, upgrading software, and remotely connecting to the OneExpert DSL.
ERJ45 Wiring connector
The RJ45 Wiring connector is used for:
• Ethernet Ping
• RJ45 wire ID
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Chapter 2 Quick Tour
Exploring the connector panel
• RJ45 toning
• Wire mapping to smart remote
RJ11 Wiring connector
The RJ11 Wiring connector is used for:
• RJ11 wire ID
• RJ11 toning
• Coax wire ID (with supplied adapter cable)
• Coax toning (with supplied adapter cable)
• RJ11 wire mapping to smart remote
• Volt/Ohm measurements
DSL connector
The DSL connector, located on the bottom module, is used for:
• Testing VDSL or ADSL on twisted pair cable
WARNING: ELECTRICAL SHOCK
Electrical shock may result in serious injury or death. Use care when connecting to telecommunications circuits, to be sure that you do not come in contact with exposed conductors or power
mains. Connect TNV signals to TNV ports only.
CAUTION: FIRE HAZARD
To reduce the risk of fire, use only 26 AWG or larger telecommunications line cord between the
DSL connector and the wall.
NOTE: ELECTROSTATIC DISCHARGE IMMUNITY
When using an Ethernet crossover cable, JDSU recommends using a shielded crossover cable
for the best immunity to electrostatic discharge (ESD).
Rings
The rings on the corners of the instrument can be used to attach a carry strap.
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Exploring the top panel
The Copper connectors are located near the top panel.
Figure 5 OneExpert DSL top panel
The copper connectors are used for:
•Multimeter
– AC volts
– DC volts
•TDR
• Opens (distance) and capacitance
•Balance
• Load coil detect
•POTS
Chapter 2 Quick Tour
Exploring the top panel
CAUTION: INSTRUMENT DAMAGE
Connecting to circuits with voltage higher than 300V, compared to ground, may damage the
internal components. Connect only to circuits with less than 300V.
WARNING: ELECTRICAL SHOCK
Electrical shock may result in serious injury or death. Use care when connecting to telecommunications circuits, to be sure that you do not come in contact with exposed conductors or power
mains. Connect TNV signals to TNV ports only.
Navigating the user interface
The user interface of the OneExpert DSL is designed to be intuitive and easy to use. The LCD is a
touchscreen that operates similar to a mobile device (such as an iPad or similar Android device),
where you swipe to go to the next page or zoom in/out with pinching or opening your fingers.Using
the interface, you can view test results, set up the OneExpert DSL, and configure test parameters.
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Chapter 2 Quick Tour
Navigating the user interface
When you power up the OneExpert DSL, the user interface appears (see Figure 6).
Figure 6 User interface - main menu
This is the main menu. The menu selections change depending on options enabled on your instrument. If a job has been activated (using the job manager), the circuit, ticket, and tech ID appear
above the system keys.
The header area provides battery status, indicates whether the adapter is plugged in, and displays
the date and time.
Each main item is a collapsible menu.
Figure 7 User interface - example of collapsible menus
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Chapter 2 Quick Tour
Navigating the user interface
To expand a menu
Do one of the following:
• Touch the triangle on the right (the triangle rotates from pointing left to pointing down)
• Use the arrow navigation keys to highlight the desired menu item (System is highlighted in
Figure 6 above) and then press the OK key.
To select a menu option
Do one of the following:
• Touch the item
• Use the arrow navigation keys to highlight the desired menu item and then press the OK key.
Some menus may require you to enter text or numbers (for example, test settings or user information). The process is similar to data entry on a mobile device.
To enter text or numbers
1 Touch the desired item.
A data entry box appears.
2 Tap in the box.
A keypad appears on the screen.
3 Use keypad to enter the data.
– To switch from letters to numbers, use the button in the lower left (123 or ABC).
– On the alphabetic keypad, the second key, the up arrow, is the shift key.
– On the numeric keypad, the second key (1/2) allows you to move among multiple numeric
screens.
– The left pointing arrow with the x in it is the backspace key.
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Chapter 2 Quick Tour
Navigating the user interface
4 Touch the enter/return key (the fourth system key) on the screen keypad or press the OK key.
If you have a test or function that you use frequently, you can make it a shortcut.
To create a shortcut
Touch and hold the icon for the function and then drag it to the bottom of the screen to create a
shortcut. You can create up to four shortcuts.
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