This product document (hereinafter referred to as “Manual”) is fully covered by legal Copyrights owned by the JAPAN
CASH MACHINE CO., LTD. (hereinafter referred to as “JCM”) under Japanese laws and other Foreign Countries.
This Manual contains many copyrighted, patented or properly registered equipment items manufactured by JCM, that
are prohibited and illegal to duplicate, replicate, copy in whole, or in part, without the express authorization by JCM with
the following exceptions:
1. When an authorized JCM agency or distributor duplicates the Manual for sales promotion and/or service
maintenance of the product, or technical service personnel education as required; and
2. When an end user duplicates the Manual to maintain operation of the product or operate the product in general.
JCM retains all rights to amend, alter, change or delete any portion of this Manual in whole, or in part, or add items
thereto without notice regarding the product or its related products.
JCM is a registered trademark of JAPAN CASH MACHINE CO., LTD. All other product names mentioned herein may be
registered trademarks or trademarks of their respective companies. Furthermore,
in each case throughout this publication.
NOTE: Refer to the UBA Pro Series
Universal Banknote Acceptor Integration
Guide for the UBA Pro product‘s details.
RT and RQ Units
Figure 1RQ and RTUnits
Figure 1 RQ and RT Units
RT Unit
RQ Unit
UBA Pro
(1 Recycler, Twin Drums)
(2 Recyclers, Quad Drums)
NOTE: The Stacking Up (SU) installation is also available by using a specified SU Bezel.
UBA Pro
Banknote Recycler
Integration Guide
Revision A
This section provides a general overview of the
UBA Pro RT/RQ™ Series Banknote Recycler (RT/
RQ) pictured in Figure 1.
The RT/RQ Unit is a Banknote Recycler compatible with the UBA Pro Series Universal Banknote
Acceptor.
This section is designed to help you navigate
through this guide with ease, and provides the following information:
• RT and RQ Units
• Model Descriptions
• Type Descriptions
• Software Descriptions
• Precautions
• Primary Features
• Component Names
• Specifications
• Unit Dimensions
• Technical Contact Information
In order to make operation of this device easier and
make navigation within this manual simpler, the
following illustrations were used within the text:
• Safety Instructions need to be observed in order to
protect the operators and the equipment; these are
identified with Bold text and the following
pictographs:
• Special Notes affect the use of the RT/RQ Unit;
these are identified with italic text and the following
pictograph:
• Steps require the operator to perform specific
actions; these are identified with sequential
numbers (1, 2, 3, etc.).
*. Refer to the UBA Pro Series Universal Banknote Acceptor Integration Guide for
the UBA Pro Unit’s details.
†. The acceptable Banknote width depends on the Cash Box. Refer to “Technical
Specifications” on page 7 for each Cash Box’s acceptable Banknote size.
*
†
Type Descriptions
Table 2 lists the RT/RQ Type Number Descriptions.
Table 2 RT/RQ Type Number Specifications
Tab le 2 RT/RQ Type Number Specifications
o
N
Interface Setting (Factory Default)
(9)
P = Photo-Coupler Isolation
R = RS232C
External Harness
0 = Reserved
(10)
1 = Standard Harness (with power cord)
2 = USB I/F Harness (with power cord)
Cash Box Faster/Lock (Optional)
(11)
0 = None
1 = Thumb Twist Lock Fastener for the Cash Box
Battery (For Recycler Detection)
(12)
0 = No Battery
1 = Battery Equipped
*. Small pieces of paper or receipts might accidentally be inserted into the UBA Pro
Unit. The Bezel Spacer makes the distance to the Sensor longer and the Sensor
may not detect such foreign objects. Also, small pieces of paper or receipts are difficult to detect and remove.
†. Refer to “SW1 and SW2 Configurations” on page 11 for details.
†
Software Descriptions
Table 3 lists the RT/RQ Software Number
Descriptions.
Table 3 RT/RQ Software Number Specifications
o
N
(A) Software Model Name
(B)
Country Code (Denomination)
(C) Interface Protocol Name
(D) Software Version
*. The Country Code is indicated by three (3) Alphabetical Characters following the
JIS Standard.
*
Precautions
o
N
Cash Box Capacity
(1)
4 = 400 notes, SH2 Box (New Banknote)
8 = 800 notes, Large Box, (New Banknote)
General InformationUBA Pro RT/RQ™ Series Banknote Recycler Section 1
Caution: DO NOT use any alcohol,
solvents, abrasive cleaning agents,
or citrus-based cleaners that can
damage the plastic surface of the
device when cleaning it.
WARNING: This Unit is designed
for use with a Limited Power
Source! Design the Host Cabinet
space to meet all local related
safety standards.
Caution: Make Interface Harness
connections to the Host Machine
shorter than 9.84 Feet (3 Meters) in
length. Cut off all unused portions
of the Interface Harness wiring to
avoid static electrical effects or
short circuit possibilities that
could cause damage to the Unit.
User Cautions
Careful measures are taken in the design of this
product to ensure its quality; however, the following cautions should be read and understood by all
users in order to confirm safe operation.
Installation Cautions
The Installation Cautions are defined as follows:
1. Do not allow the Unit to endure or operate at a
high temperature, in high humidity and/or in a
dusty environment.
2. Do not install the Unit into an area where excessive vibration or shock are present.
3. The Unit is not designed for outside installation.
Be sure that the Host Machine contains enough
protection to avoid wet or dusty conditions when
installing in either an indoor or open-air space.
4. Avoid exposing the Unit to direct Sunlight and/or
Incandescent Lamp illumination having a
Gradient Angle of 15 Degree or more, and an
illumination index of 3000 Lux or less.
5. Ensure that the Host Machine is designed for
daily operational access for maintenance and/or
clearing a Banknote jam (refer to “Unit Dimensions” on page 39).
6. When installing the equipment, connect the
Frame Housing to the Frame Ground of the Host
Machine.
7. If an unused Interface Harness exists, cut the
Harness off short to avoid attracting static electricity or a short circuit possibility that may cause
damage to the Unit.
8. Because this equipment is a component product,
close the Host Machine’s door before using it.
9. Do not operate theRT/RQ Unit without the Cash
Box and/or the Recycler or while the Cash Box
and/or the Recycler’s door is open.
10. This Unit is designed to use a Limited Power
Source. Be sure that the Host Machine’s cabinet
material design meets local safety standards.
11. Do not use the Unit where it may be exposed to
airborne evaporated or sporadic chemicals and/or
oil.
12. Ensure that the Host Machine is designed considering the risk of electronic components that can
cause induced noise. The noise generated by the
components on the Host Machine may affect and
degrade the Validation performance.
Mounting, Dismounting & Transportation
Methods for Mounting, Dismounting, and Transporting the Unit are as follows:
1. Be sure to remove the Power from the RT/RQ
Unit before attaching or unplugging Connector
Plugs to avoid the risk of damage to the Unit.
2. Be sure to carry the Unit by both hands when
transporting it. Holding the Unit by one hand
may cause personal injury if the Unit accidentally
becomes disassembled and falls away from the
Frame housing.
3. Be careful not to use excessive outside pressure
on the Recycler, or subject it to excessive vibration during transportation.
4. Check that the UBA Pro Unit does not drop off
the Unit Frame while pulling the Recycler forward from the Frame.
Operation Cautions
The Operation Cautions are defined as follows:
1. When closing the UBA Pro Unit, ensure it firmly
clicks into place.
2. When installing the Recycler, ensure it firmly
clicks into place.
3. Do not remove the Recycler and/or the Cash Box
during operation.
4. Do not throw or pound hard on the Recycler.
5. Be sure to follow the specified measures when
removing or re-seating any removal unit of the
RT/RQ Unit. Improper handling may cause personal injury and/or damage to the equipment.
6. The Recycler is not protected by a key. Caution is
advised for cash handling.
Preventive Maintenance
The Preventive Maintenance requirements are
defined as follows:
1. Be sure to remove the Power from the RT/RQ
Unit before beginning a maintenance procedure,
except for the Recycler and the Cash Box. The
equipment produces improper operating signals
while in maintenance mode that may cause personal injury.
2. If the Transport Path and/or Sensors are dirty due
to dust, foreign objects or other such debris
adhering to it, the Banknote acceptance rate will
degrade. Clean the Unit once a month to keep its
performance optimal.
3. Use a soft, lint-free cloth, cotton swab or a compressed air spray to clean dust and debris from
the Banknote path and the inside areas of the
Recycler.
4. Do not redesign or disassemble the Recycler.
Unauthorized use by inadequately-trained
personnel, or use outside the original manufacturer’s intent for operation voids the warranty.
Page 14
4
Section 1UBA Pro RT/RQ™ Series Banknote Recycler General Information
Figure 3Unacceptable Banknotes
Figure 3 Unacceptable Banknotes
Damaged or Taped Banknotes
Wrinkled or Folded Banknotes
Curled, Folded or Partial Banknotes
Dirty Banknotes
Wet or Oiled Banknotes
Disposal Considerations
The battery disposal requirements are defined as
follows:
1. Do not allow positive (+) and negative (-) battery
terminals to touch each other.
2. Use caution so that batteries stored or transported
together do not short circuit.
3. Follow federal, state and local regulations for
battery disposal.
Banknote Fitness Requirements
The following Banknote types may not validate
correctly, or can cause a Banknote jam and/or damage to the Unit’s Transport path. Banknotes exhibiting the conditions listed below and illustrated in
Figure 3 should be avoided:
• Torn
• Worn
• Taped
• Excessive folds or wrinkles
• Dirty
• Wet
• Adhering foreign objects and/or oil
• Excessive miscuts, misaligns and/or misprints
• The Automatic Centering Mechanism allows the
Unit to read Banknotes ranging from 62 to 85mm in
width, and it will automatically center Banknotes
inserted obliquely to help improve the acceptance
rate (the acceptable Banknote width depends on the
Cash Box).
• Easily access to all the note paths for maintenance
efficiency.
• Able to stack up to 800 Banknotes in the plastic
Cash Box (only Large Box).
• The JCM patented Anti-Pullback Mechanism
provides powerful protection against Banknote
stringing operations.
Primary Features
The RT/RQ Unit contains the following primary
features:
• The RT Unit is equipped with one high capacity
compact Recycler, containing two drums for
recycling two denominations of Banknotes.
• The RQ Unit is equipped with two high capacity
compact Recyclers, each containing two drums for
recycling four denominations of Banknotes.
• Each Recycler’s Drum can store up to 30
Banknotes.
• The Recycler is lockable and removal, and contains
a memory device to assure safe and secure cash
handling.
Section 1UBA Pro RT/RQ™ Series Banknote Recycler General Information
6
Table 4 RT/RQ Component Names
Sym.DescriptionSym.Description
AAcceptor Head Unit (UBA Pro)
BUpper Guide Access Lever
H
Recycler (RT Transport)
1
H
Recycler (RQ Transport)
2
CBezelICash Box
DAcceptor Head Unit Release Lever
1 Transport Unit
J
1 DIP Switches (Front)2 Front Transport Unit
2 UBA Pro Status LED (Orange)
1 Recycler Lock
3 USB Type-C Connector (Maintenance)2 Recycler LED
E
4 UBA Pro Status LED (Green)3 Transport LED
5 UBA Pro Status LED (Red)4
K
Status LED/Collect Button
*
6 Bezel ConnectorLRT Transport
1 SW1 (Bottom)MRQ Transport
F
2 SW2 (Bottom)NRecycler Release Lever
1 Interface ConnectorODrum 1 Shaft
G
2 Power ConnectorPDrum 2 Shaft
3 DIP Switches (Rear)-
*. With the Collect Button (Status LED), the Banknotes are sent from the Recycler into the Cash Box. Refer to “Collecting Banknotes into the Cash Box by the Button” on
USB (USB Specification Rev. 2.0 Compliance) (Full Speed/12Mbps)
Interfaces:
Photo-Coupler Isolation
RS232C
cc-Talk
*. The Banknotes accepted on the second attempt are included. The Acceptance Rate Test was conducted on more than 100 Banknotes. Refer to the “Software Information
Sheet” for each Country’s Acceptance Rate parameters.
†. Refer to the specific Country’s Barcode Ticket Specification for more details.
‡. Excludes the time lag associated with Host Communication (Power Supply: +24V DC, Temperature: 25º C ±5º C).
**. The average per note when 10 notes are inserted.
††.A key and lock are not included (A tang is provided). Refer to “Cash Box Lock Installation” on page 10 for the installation. (2 Key Hole Caps are fitted in place to cover existing
holes when shipped).
‡‡.The number of Polymer Banknotes stacked depends on the Banknote’s condition and denomination.
***.150mm New Banknote Only
Environmental Specifications
Table 6 RT/RQ Environmental Specifications
Operating Temperature:5ºC to +50ºC (41ºF to 122ºF) *Depends on hydrothermal conditions
Storage Temperature:-20ºC to +60ºC (-4ºF to 140ºF) *Depends on hydrothermal conditions
Relative Operating Humidity:15% to 85% RH (non-condensing)
Relative Storage Humidity:30% to 85% RH (non-condensing)
Visible Light Sensitivity:Avoid contact with direct Sunlight
Installation:Indoors Only
Electrical Specifications
*
Supply Voltage†:
Current Consumption:
*. Measured on a new and factory default RQ Unit.
†. Use a Limited Power Source.
Table 7 RT/RQ Electrical Specifications
24V DC (±5%) (6A or higher Recommended)
Standby: 0.4A
Operation: 2.0A
Peak: 3.8A
Structural Specifications
Table 8 RT/RQ Structural Specifications
Weight Empty:
Mounting:
Outside Dimensions: Refer to “Unit Dimensions” on page 39 of this Service Manual Section.
(Stacking Up (SU) installation is available. Refer to “Installation Procedure” on page 9.)
Page 19
9
InstallationUBA Pro RT/RQ™ Series Banknote Recycler Section 3
3INSTALLATION
NOTE: Do Not exert external pressure
on the UBA Pro Unit. Strong pressure
on the Unit may cause the Unit‘s
performance to degrade.
NOTE: Ensure that there is sufficient
space to open, clean and maintain a UBA
Pro Unit. (Refer to “Unit Dimensions” on
page 39).
Caution: Be sure to use specified Screw
Holes when installing the Unit.
Caution: To keep the Unit’ performance
optimal, ensure that the mounting
location is horizontally at 0 degrees on a
flat surface and strong enough to
ensure the Unit weight.
Caution: Be sure to connect the Frame
Housing to the Frame Ground of the
Host Machine.
NOTE: Prepare the following Grounding
Wire, Screw and Washer for grounding:
• Grounding Cable with Conductor Diameter
1.6mm or lager
• M4 W Washer (Large) Pan Head, Iron/
Chromium (III), 12mm or shorter
• Toothed Washer
• Tightening Torque: 120N·cm
NOTE: Refer to “Unit Dimensions” on
page 39) for each Frame Ground
location.
Figure 5 Grounding
Figure 5 Grounding
Edge Side
Round
Side
a
b
c
d
NOTE: Prepare the following Screw:
• M4 Screw (the length of each M4 Screw
should not extend more than 6mm long
from the inside of the Frame)
• Tightening Torque: 120N·cm
Figure 6 Side Installation (Standard and SU
Figure 6 Side Installation (Standard and SU
Installation Types)
a
1
a
2
a
3
a
4
a
5
a
6
a
7
a
8
a
1
a
2
a
3
a
4
a
5
a
6
a
7
a
8
SH2 Box FrameLarge Box Frame
This section provides installation and operating
instructions for the UBA Pro RT/RQ™ Series
Banknote Recycler (RT/RQ). The information
within contains the following features:
• Installation Procedure
• Cable Interconnection
• DIP Switch Configuration
• LED Flashing Patterns
Installation Procedure
Holes are provided in each Frame Unit to accommodate mounting the RT/RQ Unit
tion. Select and perform the following steps
required to install the RT/RQ Unit.
during installa-
Grounding
1. Install the Toothed Washer (Figure 5 a), the
Grounding Wire (Figure 5 b) and then the Screw
(Figure 5 c) into the Frame Ground (Figure 5 d)
in order.
2. Tighten the Screw to secure the Wire and Washer.
One or two security locks can be installed onto a
Cash Box. When installing a security lock, the following attachment accessories may be required:
• Two Key Spacers
• Plate Lock Keys
• Key Cap Attachment.
Page 21
11
InstallationUBA Pro RT/RQ™ Series Banknote Recycler Section 3
Figure 11KeyHole Dimension & Cylinder Length
Figure 11 Key Hole Dimension & Cylinder Length
Ø
1
9
.
1
16.1 mm
1
-1
/
8
i
n
.
5
/
8
i
n
.
2
0
.5
m
m
NOTE: When two locks are installed, they
must rotate in the same direction as
illustrated in Figure 12.
Figure 12Key Lock RotationRequirement
Figure 12 Key Lock Rotation Requirement
Unlock
Unlock
5/8” or 1-1/8” hole
20.5mm hole
NOTE: When using only one lock, the
remaining blank hole does not provide
access to Cash Box contents. However,
some regulatory authorities may require
installation of a Key Cap.
Figure 13Key Cap Installation
Figure 13 Key Cap Installation
Use Key Cap
NOTE: There are many lock designs, and
Key Spacer washers may be required for
some lock types. Locks vary greatly in price,
security, keying policies, et cetera. The
customer is responsible for selecting a Lock
with performance that fits the intended
purpose. JCM does not test or endorse
any
specific brand of Lock for its security
characteristics.
NOTE: Front DIP Switch settings may vary
based on Software. Refer to each Country’s “Software Information Sheet” for making the
proper switch settings.
ON
OFF
NOTE: Refer to the UBA Pro RC Series
Banknote Recycler Integration Guide for
the Recycler options.
Figure 14SW1 and SW2 Switches
Figure 14 SW1 and SW2 Switches
SW1
SW2
Bottom View
Choose a Lock that fits a standard 5/8”, 1-1/8” or
20.5mm hole dimension format (Figure 11). In
addition, when two locks are to be installed, both
locks must be identical.
Unlock Procedure
Make sure lock(s) are installed and rotates in the
correct direction(s).
DIP Switch Configurations
Denomination Acceptance Settings
(DIP Switches at the front)
Table 9 lists the default Front DIP Switches configurations for the acceptable denominations.
The UBA Pro CPU Circuit Board contains two (2)
DIP Switches that are located adjacent to one
another. The interface and the Recycler option can
be configured by these Switches (Figure 14).
Page 22
12
Section 3UBA Pro RT/RQ™ Series Banknote Recycler Installation
NOTE: For the USB interface, no need to
configure the SW1 switch.
SW 1
SW 2
Front
Back
Interface and Recycler Settings (Sub
Board 2)
The SW1 switch equipped on the Sub Board 2 is to
set an interface RS232C, Photo-Coupler Isolation,
or ccTalk (Table 10).
Table 10 Sub Board 2 Interface Settings
SettingsDescription
Photo-Coupler Isolation
SW1
-
RS232C
cc-Talk
USB
To use a UBA Pro Unit
with a Recycler Unit(s)
SW2
To use a UBA Pro Unit
without a Recycler(s)
*. Refer to the UBA Pro Series Operation and Maintenance Manual for using the
Error occurred after a Banknote
was determined to accept.
Return the cash in the RT/RQ Unit.
Downloading softer from Acceptor
Head Unit to Recycler.
Page 24
Section 4UBA Pro RT/RQ™ Series Banknote Recycler Connector Pin Assignments
14
4CONNECTOR PIN ASSIGNMENTS
This section provides the pin assignments of the UBA Pro RT/RQ™ Series Banknote Recycler (RT/RQ).
The information within contains the following features:
• USB Interface Connector Pin Assignments (UBA Pro Side)
• Photo Coupler Interface Connector Pin Assignments (UBA Pro Side)
• RS232C Interface Connector Pin Assignments (UBA Pro Side)
• cc-Talk Interface Connector Pin Assignments (UBA Pro Side)
• Power Supply Connector Pin Assignments (RT/RQ Side)
Preventive MaintenanceUBA Pro RT/RQ™ Series Banknote Recycler Section 5
5PREVENTIVE MAINTENANCE
NOTE: Do Not manually refill the
Banknotes directly into the Recyclers.
Figure 15 Refilling Banknotes
Figure 15 Refilling Banknotes
NOTE: Enable the Collect Button function
by sending a Command from the Host
Machine (disabled by default).
NOTE: The Banknotes in each Drum
will be transported note-by-note into
the Cash Box.
Figure 16Collecting Banknotes 1
Figure 16 Collecting Banknotes 1
a
Figure 17Collecting Banknotes 2
Figure 17 Collecting Banknotes 2
a
b
c
NOTE: The Banknotes in each Drum
will be transported note-by-note into
the Cash Box.
NOTE: Before setting the Recycler’s
denomination values, check the Banknote
sizes against the Recycler’s size limitation
settings (refer to “Technical Specifications”
on page 7). This operation should be
performed once appropriate Operator
training has been completed.
Thissection provides the preventive maintenance
for the UBA Pro RT/RQ™ Series Banknote Recycler (RT/RQ). It includes the following information:
• Refilling Banknotes
• Collecting Banknotes
• Clearing a Banknote Jam
• Cleaning Procedures
Refilling Banknotes
Banknotes can be refilled into the Recycler by
using the UBA Pro Unit.
To refill Banknotes into the Recycler, perform the
following procedure:
1. Insert Banknotes note-by-note in a single fashion
into the Insertion Slot or Bezel (Figure 15).
2. Remove the Cash Box (Figure 17 a).
3. Use the appropriate User-supplied Key(s) to
unlock the Cash Box (Figure 17 b).
4. Open the Cash Box Door and remove the collected Banknotes (Figure 17 c).
Collecting Banknotes
To collect Banknotes from the Recycler, perform
one (1) of the following two (2) procedures.
Collecting Banknotes into the Cash
Box by the Button
1. Press the Collect Button on the RT/RQ Unit (Figure 16 a).
Collecting Banknotes into the Cash
Box by Command
1. Send a Command to the RT/RQ Unit from the
Host Machine in order to collect Banknotes.
2. Remove the Cash Box (Figure 17 a).
3. Use the appropriate User-supplied Key(s) to
unlock the Cash Box (Figure 17 b).
4. Open the Cash Box Door and remove the collected Banknotes (Figure 17 c).
Dispense Settings
Dispensing Banknotes from each Drum of the
Recycler to the Insertion Slot or the Bezel is possible. Banknote denomination dispensing is predetermined by settings made for each Drum.
To change the dispensable Banknote denomination
values, replace the Recycler with another Unit containing the different denomination settings.
Section 5UBA Pro RT/RQ™ Series Banknote Recycler Preventive Maintenance
NOTE: Do Not re-insert a removed
Banknote caused by Banknote Jam or
error.
NOTE: Refer to the UBA Pro Series
Universal Banknote Acceptor
Integration Guide for the UBA Pro
Unit’s details.
Figure 18UBA Pro Unit Banknote Jam Clear
Figure 18 UBA Pro Unit Banknote Jam Clear
a
b
Figure 19RT Transport Banknote Jam Clear 1
Figure 19 RT Transport Banknote Jam Clear 1
a
Figure 20RT Transport Banknote Jam Clear 2
Figure 20 RT Transport Banknote Jam Clear 2
b
c
a
Figure 21 RT Transport Banknote Jam Clear 3
Figure 21 RT Transport Banknote Jam Clear 3
a
b
c
Figure 22RT Transport Banknote Jam Clear 4
Figure 22 RT Transport Banknote Jam Clear 4
a
b
Clearing a Banknote Jam
Find where a Banknote Jam occurred
Check each LED to determine where and/or in
which Unit a Banknote is jammed (refer to “LED
Error Codes” on page 36).
Jammed in UBA Pro Unit
To remove jammed Banknotes from the UBA Pro
Unit, proceed as follows to clear it.
1. Lift up on the Upper Guide Access Lever to open
the UBA Pro’s Cover (Figure 18 a).
2. Remove any jammed Banknote found there. (Figure 18 b).
3. Remove any jammed Banknote found there (Figure 20 c).
4. If the Banknote jam location is not visible, press
down on the Front Transport Unit’s Release
Lever (Figure 21 a) to pull up the Front Transport
Unit (Figure 21 b).
5. Remove any jammed Banknote found there (Figure 21 c).
Jammed in RT Transport Banknote
To remove jammed Banknotes from the RT Transport, proceed as follows to clear it.
1. Unlock the Recycler Release Lock (Figure 19 a).
6. If the Banknote jam location is not visible, pull
and release the Transport Unit’s Release Lever
(Figure 22 a) to lift the Transport Unit (Figure 22
b).
2. Press down on the Release Lever (Figure 20 a) of
the Recycler installed in the RT Transport to
remove the Recycler (Figure 20 b) out of the RT
Transport.
7. Remove the Transport Unit out of the RT Transport (Figure 23 a).
Page 31
21
Preventive MaintenanceUBA Pro RT/RQ™ Series Banknote Recycler Section 5
Figure 23 RT Transport Banknote Jam Clear 5
Figure 23 RT Transport Banknote Jam Clear 5
a
b
Figure 24RQ Transport Banknote Jam Clear 1
Figure 24 RQ Transport Banknote Jam Clear 1
a
Figure 25RQ Transport Banknote Jam Clear 2
Figure 25 RQ Transport Banknote Jam Clear 2
b
c
a
Figure 26 RQ Transport Banknote Jam Clear 3
Figure 26 RQ Transport Banknote Jam Clear 3
b
c
a
Figure 27RQ Transport Banknote Jam Clear 4
Figure 27 RQ Transport Banknote Jam Clear 4
b
a
Figure 28 RQ Transport Banknote Jam Clear 5
Figure 28 RQ Transport Banknote Jam Clear 5
a
b
8. Remove any jammed Banknote found there (Figure 23 b).
Jammed in RQ Transport
To remove jammed Banknotes from the RQ Transport, proceed as follows to clear it.
1. Unlock the Recycler Release Lock (Figure 24 a).
5. Remove any jammed Banknote found there (Figure 26 c).
6. If the Banknote jam location is not visible, press
down on the Transport Unit’s Lever (Figure 27 a)
to pull down the Transport Unit (Figure 27 b).
2. Press up on the Release Lever (Figure 25 a) of
the Recycler installed in the RQ Transport to
remove the Recycler (Figure 25 b) out of the RQ
Transport.
3. Remove any jammed Banknote found there (Figure 25 c).
4. If the Banknote jam location is not visible, press
8. Remove any jammed Banknote found there (Figure 28 b).
Page 32
22
Section 5UBA Pro RT/RQ™ Series Banknote Recycler Preventive Maintenance
NOTE: Be sure to send a command and
update the number of Banknotes in the
Recycler(s) after removing a jammed
Banknote in order to maintain the
Banknote count match.
Figure 29 Recycler Drum Banknote Jam Clear 1
Figure 29 Recycler Drum Banknote
Jam Clear 1
a
Figure 30 Recycler Drum Banknote Jam Clear 2
Figure 30 Recycler Drum Banknote
Jam Clear 2
a
RT Transport
RQ Transport
b
b
b
NOTE: Do Not manually rotate any Drum
when there is no Banknote to avoid the
risk of damage to the Recycler.
NOTE: Do Not put a tool directly inside
of the Recycler to remove a jammed
Banknote. A winded film may be pulled
out resulting in damage to the Recycler.
Figure 31 Recycler Drum Banknote JamClear 3
Figure 31 Recycler Drum Banknote
Jam Clear 3
b
6mm Hex
a
Nut Driver
Figure 32Cash Box Banknote Jam Clear
Figure 32 Cash Box Banknote Jam Clear
a
b
NOTE: Performing specified routine
cleaning at least once a month is required to
maintain optimal performance.
NOTE: Refer to the UBA Pro Series
Universal Banknote Acceptor
Integration Guide for the UBA Pro
Unit’s details.
Jammed in Recycler Drum
To remove jammed Banknotes from the Recycler
Drum, proceed as follows to clear it.
1. Unlock the Recycler Release Lock (Figure 29 a).
Jammed in Cash Box
To remove jammed Banknotes from the Cash Box,
proceed as follows to clear it.
1. Pull the Cash Box (Figure 32 a) out of the Frame.
2. Remove any jammed Banknote found there (Figure 32 b).
2. Release the Release Lever (Figure 30 a) of the
desired Recycler to remove the desired Recycler
(Figure 30 b) out of the Frame.
3. Flip the Recycler.
4. Use a 6mm Hex Nut Driver to rotate the desired
Drum Shaft (Figure 31 a) in the dispense direction indicated by the arrow.
To clean the RT/RQ Unit Banknote path, gently rub
the Sensors and Rollers using a dry, soft, lint-free,
Micro-fiber Cloth ONLY.
Sensor Cleaning Procedure
Perform the following steps to clean the UBA Pro
and RT/RQ Unit’s Sensors:
1. Remove electrical power from the RT/RQ Unit.
2. Open the UBA Pro Unit’s Cover.
3. Clean the Sensor Lens and Rollers in the
Banknote Path.
4. Pull the Recycler out of the RT/RQ Frame.
5. Clean the Sensor Lenses, Roller and Belts located
in the RT/RQ Frame, Recycler and/or Cash Box.
Page 33
Preventive MaintenanceUBA Pro RT/RQ™ Series Banknote Recycler Section 5
23
Caution: DO NOT use alcohol, solvents,
abrasive cleaning agents, or citrusbased cleaners that can damage the
plastic surface of the device when
cleaning it. The lenses can become
clouded by chemical evaporation
residue that may cause acceptance
errors.
Caution: Be sure to use non-flammable
compressed air only.
Caution: DO NOT let liquids or fluids
drip into the Unit’s interior; otherwise,
the Unit may not operate correctly.
NOTE: When closing or installing the UBA
Pro Unit or the Recycler, ensure it firmly
clicks into place. Also, when re-assembling
the RT/RQ Unit, ensure that it re-seats
correctly into place when reassembly is
complete.
NOTE: Wipe and clean all of the Green-
colored Rollers and Belts shown in Figure
34 on page 24 using a slightly damp (not
wet), lint-free Micro-fiber cloth.
NOTE: Cleaning the Pick Roller should be
performed only when appropriate Operator
training has been completed!
Preventive MaintenanceUBA Pro RT/RQ™ Series Banknote Recycler Section 5
25
NOTE: Wipe and clean all of the Green colored Rollers and Belts shown in Figure 34 using a
slightly damp, lint-free, Micro-fiber cloth. Do not allow liquids or fluids to drip into the Unit, to
minimize the risk of damage or improper performance.
Table 20 RT/RQ Sensor Cleaning Methods
Sym.SensorsCleaning Method
ANote Position Sensor A (RT Transport)
BNote Position Sensor B (RT Transport)
CNote Position Sensor C (RT Transport)
Wipe clean using a dry lint free cloth/cotton swab
DNote Position Sensor D (RQ Transport)
ENote Position Sensor E (RQ Transport)
FNote Position Sensor F (RQ Transport)
Drum 1 Tape Full Empty Sensor 1
1
G
(RT/RQ Transport)
Drum 2 Tape Full Empty Sensor 2
2
(RT/RQ Transport)
Clean using non-flammable Compressed Air
HExit PrismWipe clean using a dry lint free cloth/cotton swab
1Note Position Sensor 1 (RT Transport)
2Note Position Sensor 2 (RT Transport)
Note Position Sensor 3 (RT Transport)
3
I
*This sensor is not visible.
Wipe clean using a dry lint free cloth/cotton swab
Clean using non-flammable Compressed Air
4Note Position Sensor 4 (RQ Transport)
Wipe clean using a dry lint free cloth/cotton swab5Note Position Sensor 5 (RQ Transport)
Section 8UBA Pro RT/RQ™ Series Banknote Recycler Troubleshooting
8TROUBLESHOOTING
White: While powering up
Green: Stand-by
Magenta: While collecting
Cyan: While dispensing
Blue: After dispensed
Yell ow : While accepting
Red: After accepted
* Status LED color shows the Unit‘s operation
OFF
OFF
OFF
OFF
OFF
NOTE: Refer to the UBA Pro Series Universal
Banknote Acceptor Operation and Maintenance
Manual for the UBA Pro Unit’s details.
OFF
OFF
OFF
OFF
Flashes 1 Time
ON
OFF
OFF
ONONON
OFF
OFF
Flashes 1 Time
OFF
ON
This section provides Troubleshooting instructions
for the UBA Pro RT/RQ™ Series Banknote Recycler (RT/RQ). This section contains the following
information:
• Introduction
• Troubleshooting Overview
• LED Error Codes
Introduction
Most Banknote Recycler failures are due to minor
causes. Before replacing any parts, ensure that all
Assembly and Circuit Board Connectors are properly fitted and the Harness is properly connected.
Poor performance by the Recycler is often caused
when dust or foreign objects adhere to the Sensors
or the Transport Belts. Clean the Banknote Insertion Section first, then observe the operating state
of the Recycler in detail when re-initializing
Power, in order to locate any causes of failure, and
the possible fault locations.
Perform all repairs by referring to Calibration and
Testing in Section 6 and Disassembly/Reassembly
Table 21 LED Error Codes
in Section 4 of the RT/RQ Operation and Maintenance Manual.
Troubleshooting Overview
This product allows the Operator to perform fault
diagnosis by checking various fault Table listings
against the symptom, and surveying the cause(s) of
any failure occurrences during process.
After determining the cause of a failure, repair the
Unit by replacing any appropriate parts deemed
necessary. Perform the Performance Tests, and
then perform a Sensor readjustment to complete
the repair.
LED Error Codes
The RT/RQ Unit contains LEDs to indicate various
Error Codes when specific errors occur (e.g., a
Banknote Jam inside the Unit). The Green and Red
LEDs of theUBA
Color LEDs (White/Green/Red/Ye ll o w/Magenta/
Cyan/Blue) of the RT/RQ Unit indicate Error Sta-
tus and Communication Error conditions via their
flashing and extinguished lighting sequences.
Table 21 lists the Error Code indications of the Status LED, Recycler LED and Transport LED.