EBA® Series Banknote Acceptor (EBA-40) Integration Guide
or
oror
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Issue #4103-IGE-01-00
REVISION HISTORY
Rev №.DateReason for UpdateComment
A12/4/13Initial Document
International Compliance
• RoHS Directives
• CE Mark
• CB Scheme
NOTE: The above listed compliance confirmations are currently being examined for approval or
certification.
This product document (hereinafter referred to as “Manual”) is fully covered by legal Copyrights owned by the JAPAN
CASH MACHINE CO., LTD. (hereinafter referred to as “JCM”) under Japanese laws and other Foreign Countries.
This Manual contains many copyrighted, patented or properly registered equipment items manufactured by JCM, that
are prohibited and illegal to duplicate, replicate, copy in whole, or in part, without the express authorization by JCM with
the following exceptions:
1. When an authorized JCM agency or distributor duplicates the Manual for sales promotion and/or service
maintenance of the product, or technical service personnel education as required; and
2. When an end user duplicates the Manual to maintain operation of the product or operate the product in general.
JCM retains all rights to amend, alter, change or delete any portion of this Manual in whole, or in part, or add items
thereto without notice regarding the product or its related products.
JCM is a registered trademark of JAPAN CASH MACHINE CO., LTD. All other product names mentioned herein may be
registered trademarks or trademarks of their respective companies. Furthermore,
in each case throughout this publication.
Series Banknote Acceptor Unit (EBA-40),
pictured in Figure 1. This section is designed to
help the user navigate through
It includes the following information:
• EBA-40 Unit
• Model Descriptions
• Type Descriptions
• Software Descriptions
• Precautions
• Primary Features
• Component Names
• Specifications
• Installation
• Connector Pin Assignments
• Preventive Maintenance
• Standard Interface Circuit
this guide with ease.
Schematics
• Operational Flowchart
• Troubleshooting
• Unit Dimensions
• International Compliance
• Technical Contact Information
In order to make operating this device and navigating within this manual easier
tions are used:
• Safety Instructions need to be obser
order to protect the operators and the
equipment; these are identified with bold text
and the following pictographs:
pecial Notes affect the use of the Banknote
• S
Acceptor; these are identified with italic text
and the following pictograph:
• St
eps require the operator to perform specific
actions; these are identified with sequential
numbers (1, 2, 3, etc.).
0 = Without Key Switch (Standard)
1 = With Key Switch
2 = OEM Key Switch
(6) Bar Sensor
0 = Without Bar Sensor (Standard)
1 = With Bar Sensor (Up type)
2 = With Bar Sensor (Down type)
(7) Interface
03 = ID-003 (JCM Serial)
D3 = ID-0D3 (MDB)
E3 = ID-0E3 (ccTalk)
** = Other (Last 2 digits of interface ID)
*. The Country Code is indicated following the ISO 3166.
†. The numbers of stacked Notes depends on the Banknote’s condition.
‡. Serial communication protocol developed by MoneyControl is
employed for ccTalk.
Model: ***(*) - * * * * * - **
*
†
‡
Software Descriptions
Table 3 lists the software number descriptions.
Table 3 EBA-40 Software Number Specifications
o
N
(A)
(B)
(C) Interface Protocol Name
(D) Software Version
*. The Country Code is indicated following the ISO 3166.
Software: EBA-40 * * * - 0 * * - V * .**
No (A) (B) (C) (D)
Software Model Name
Denomination (Country Code)
*
Precautions
Symbols in Figure 2 are defined as follows:
1. (Type 1) Do not insert a torn, folded, or wet
Banknote; it may cause a jam inside the unit.
(Type 2) Do not expose the unit to water. The unit
2.
contains several precision electronic devices that
can be damaged if water or any liquid is sprayed
or spilled into the unit.
(Type 3) Do not install the unit in a dusty
3.
environment. Dust may af
sor’s performance.
U
SER CAUTIONS
Careful measures were taken in the design of this
product to ensure its quality; however, the following cautions pertain to all users and should be followed for safe operation.
Installation Cautions
The Installation Cautions are defined as follows:
1. Be sure the Host Machine contains enough
protection to avoid wet or dusty conditions when
installing the
The unit is not designed for outdoor installations.
2. Be sure the Host Machine is designed with
careful consideration for retrieving a Banknote
/or clearing a Banknote jam.
and
3. Be careful not to use excessive outside pressure
the Mounting Plate when removing the Cash
on
Box from the Unit.
4. Avoid exposing the Banknote Insertion Slot to
rect Sunlight and/or Incandescent Lamp
di
illumination having a Gradient Angle of 15
Deg
rees or more, and an illumination index of
3000 Lux or less. Insure that the Host Machine is
also designed to avoid exposing the Banknote
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Caution: Turn the EBA-40 Unit’s Power
OFF when opening the Upper Tray;
otherwise, the Rollers may begin
operating and personal injury to fingers
may occur by getting them pulled into
the Unit.
Caution: Be careful to avoid personal
injury to your fingers when closing the
Upper Guide Section.
WARNING: Do not inject water or liquid
agents of any kind into the Acceptor, as
this may cause extreme damage to the
Unit.
WARNING: To minimize risk of damage
to internal printed circuit boards, never
allow excess fluid (e.g., from a wet
cleaning cloth) to drip or leak into the
device. Internal printed circuit boards
may be damaged. Do not use any
alcohol, citrus based cleaners, solvents
or scouring agents that can damage the
plastic surfaces of the device.
Caution: Make sure Interface Harness
connections to the Host Machine are
shorter than 9.84 Feet (3 Meters) in
length. Cut off all unused portions of
the Interface Harness wiring to avoid
static electrical effects or short circuit
possibilities that could cause damage
to the Unit.
WARNING: This Unit is designed for
use with a Current limiting Power
Source! Design the Host Cabinet space
to meet all local related safety
standards.
Insertion Slot to direct Sunlight or incandescent
light.
5. Do not allow the Acceptor to endure a range of
6. Do not use the Acceptor in environments
7. Do not use the Acceptor where it may be exposed
8. Clean and maintain the Acceptor regularly when
perature and humidity beyond the environ-
tem
mental limits specified (See “Environmental
Specifications” on page 7 of this Section).
may be subject to server temperature changes.
to airborne evaporated or s
located in an excess
ment.
poradic chemicals.
ively smoke filled environ-
that
Mounting, Dismounting & Transportation
Methods for mounting, dismounting and transporting the unit:
1. Be sure to turn the Power OFF before mounting
or removing the Unit from its permanent location.
Plugging or unplugging Connector Plugs from
their receptacles while the Power is ON may
cause damage to the Unit.
2. When reassembling a disasse
ensure that the each part is properly replaced in its
correct original location and the Acceptor is not
removed by pulling it forward.
3. Be sure to carry the Unit by both hands when
transportin
cause personal injury if the Unit accidentally
becomes disassembled and drops away.
4. Be careful not to use excessive outside press
on the Unit, or subject it to excessive vibration
during transportation.
g it. Holding the Unit by one hand may
mbled Unit Part,
ure
Placing Foreign Objects into the Unit
Observe the following precautions when placing
foreign objects into the Unit:
1. Do not insert anything except Banknotes into the
Insertion Slot. Inserting Receipts, Stapled Tickets,
Rubber Bands, or Credit Cards into the Unit may
damage the Banknote Transport path.
2. Do not inject liquids into the Banknote Insertion
ot. Injecting water, oil or cleaning agents may
Sl
damage the Sensors within the Banknote Transport path.
Preventive Maintenance
The preventive maintenance requirements are
defined as follows:
1. When closing the Upper Tray of the Acceptor,
ensure that it clicks firmly into place.
2. Do not redesign or disassemble the EBA-40
Acceptor
trained personnel, or use outside the original manufacturer’s intent for operation voids the warranty.
3. Perform routine cleaning and maintenance
once a month to keep the EBA-40 Unit’s performance stable.
4. Use a soft, lint-free clot
pressed air spray to clean dust and debris from the
Rollers.
5. If the Unit is exposed to water or liquids, use a
clean, dry
absorb excess liquids immediately. Any remaining liquids or fluids may affect and degrade the
Sensors and V
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Damaged Banknotes
Wrinkled Banknotes
Curled Banknotes
Folded or Partial Banknotes
Figure 3 Unacceptable Banknotes
6
2
m
m
-
8
5
m
m
Figure 4 Automatic Centering Mechanism
(with the SD3 Stacker)
Figure 5 Automatic Centering Mechanism
(without the SD3 Stacker)
6
0
m
m
-
8
5
m
m
B
ANKNOTE FITNESS REQUIREMENTS
The following Banknote types may not validate
correctly, or worse, can cause a jam and/or damage
to the unit’s Transport Path.
Banknotes exhibiting the following conditions
illustrated in Figure 3 should be avoided:
• torn
• excessive folds or wrinkles
• dirty
• wet
• containing foreign objects and/or oil
Primary Features
The EBA-40 Banknote Acceptor Unit contains the
following primary features:
•
Proven Anti-Pullback Technology – This JCM
patented Anti-Pullback Mechanism provides
powerful protection against Banknote
stringing.
Automatic Centering – The Centering
•
Mechanism (See Figure 4 & Figure 5) allows
the unit to read Banknote without using speci
Banknote Guides. It helps to improve the
overall acceptance rate:
– With the SD3 Stacker: 62mm to 85mm in width
– Without the SD3 Stacker: 60mm to 85mm in
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
84mm
60mm
50mm
a
1
a
2
a
3
a
4
84mm
60mm
50mm
a
1
a
2
a
3
a
4
60mm
50mm
a
1
a
2
a
3
a
4
Figure 7 M3 Screw Locations (Bottom)
WARNING: The maximum length of the
M3 Screws should be selected
considering the Cabinet or Mounting
Bracket thickness. The Mounting
Screws’ length should not extend more
than 8mm upward from the bottom of
the SD3 Stacker Box Frame.
Key
84mm
Ø6
Ø
1
0
74mm
Rear View
9.5mm
Hole Slots
Figure 8 Key Hole Slot Locations (Rear)
1
0
5
m
m
9
1
.
7
m
m
a
1
a
2
a
3
a
4
c
1
c
2
b
Figure 9 M4 Screw Locations (Rear & Bottom)
3INSTALLATION
This section provides installation and operating
instructions for the EBA-40 Banknote Acceptor
unit. The information within this section contains
the following features:
• Installation Procedure
• Lock Installation
• DIP Switch Configuration
Installation Procedure
The EBA-40 Frame Unit provides installation holes
for each surface.
E
NTIRE UNIT INSTALLATION
Perform the following steps to install the EBA-40
Unit:
1. Place the EBA-40Unit Frame in its intended
mounting location.
2. Bolt the bottom side of the EBA-40 Frame into its
tended location using four (4) M3 Screws
in
(See Figure 7 a
the Frame when this mounting configuration is
preferred.
through a4) from the outside of
1
3. Hang the EBA-40 Frame onto shafts which fit in
place for
the proper width and length of the Key
Hole Slots on the rear side of the Frame when this
mounting configuration is preferred (See Figure
8).
A
CCEPTOR HEAD INSTALLATION
Perform the following steps to install the EBA-40
Acceptor Head Assembly using the Mounting
Bracket:
1. Place the EBA-40 Acceptor Head in its intended
mounting location.
2. Install the Mounting Bracket into its intended
cation using four (4) M4x6 Screws (See Figure
lo
9 a
through a4) provided with the Mounting
1
Bracket.
3. Slide and install the EBA-40
Assembly (See Figure 9 b) onto the Mounting
Bracket while simultaneously sliding the “Pedestal Rail
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Bottom View
3
7
m
m
2
5
m
m
c1-c
6
1
2
m
m
4
0
m
m
4
2
m
m
Attention
Do not use screws
longer than 5mm
JCM GLOBAL
b
a1-a
6
Figure 10 M3 Screw Locations (Rear & Bottom)
WARNING: The maximum length of the
M3 Screws should be selected
considering the Cabinet or Mounting
Bracket thickness. The Mounting
Screws’ length should not extend more
than 4mm upward from the bottom of
the SD3 Stacker Box Frame and the
Lower Cover.
Figure 11 Key Hole Location
Key Hole
1
7
.
4
m
m
15.8 mm
Ø1
9
.
5
Tan g
(Front)
Figure 12 Lock Dimension & Cylinder Length
NOTE: Make sure the Tang is correctly installed,
as illustrated in Figure 12.
Perform the following steps to install the EBA-40
Acceptor Head Assembly without the Mounting
Bracket:
1. Confirm the six (6) installation holes (See Figure
10 a
through a6) on the Lower Cover (See Figure
1
10 b) located on the
Acceptor Head Assembly.
2. Place the EBA-40 Acceptor Head Assembly in its
ended mounting location.
int
3. Bolt the Lower Cover of the
Head Assembly into its intended location using
six (6) M3 Screws (See Figure 10 c
from the bottom side of the Frame when this
unting configuration is preferred.
mo
bottom side of the EBA-40
EBA-40 Acceptor
through c6)
1
Lock Installation
One security lock can be installed onto the EBA-40
SD3 Stacker. When installing a security lock, the
following attachment accessories may be required:
• Tang
Choose a Lock that fits a standard 17.4 mm cylinder length format. This is the only format that
supported. (See Figure 12).
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
NOTE: There are many lock designs. Locks vary
greatly in price, security, keying policies, etc..
The customer is responsible for selecting a lock
that is appropriate for the intended purpose.
JCM does not test or endorse any commercially
available brand of lock for its security
characteristics.
Figure 13 Key Unlock Rotation Requirement
Unlock
DS1
DS2
DIP Switch Configurations
This section provides the denomination DIP Switch
Block 1 (DS1) and 2 (DS2) Settings for the
EBA-40 Unit.
Tab le 8 DIP Switch Block 1 Settings
Switch
No.
1
2
3
4
5
6
7
8
Table 9 DIP Switch Block 2 Settings
Switch ONSwitch OFF
VEND 1 INHIBITVEND 1 ACCEPT
VEND 2 INHIBITVEND 2 ACCEPT
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
5PREVENTIVE MAINTENANCE
a
b
Figure 14 Retrieving Banknotes
a
b
c
Figure 15 Clearing an Entrance Banknote Jam
a
b
Figure 16 Clearing a Stacker Box Banknote Jam
NOTE: If a Banknote jam occurs when the
Centering Mechanism is closed, the cover
will not open. To un-jam the Unit, rotate the
Centering Guide Shaft out of the way by
using a Hex Nut Driver, and then open the
Top Cover and remove the jam.
Caution: Do not use Alcohol, thinner or
Citrus based products for cleaning any
Banknote transport Sensors or
surfaces. The lenses can become
clouded by chemical evaporation
residue that may cause acceptance
errors.
Retrieving Banknotes
To retrieve Cash Box deposited Banknotes, perform
the following steps:
1. Unlock the Stacker Box lock using the supplied
Coin Key (See Figure 14 a).
2. Pull the Stacker Box out
(See Figure 14 b) and ret
of the Frame Housing
rieve the Banknotes.
Clearing a Banknote Jam
To retrieve a jammed Banknote located inside the
Banknote Acceptor, proceed as follows:
1. Pull the Tabs (See Figure 15 a) located on the
both sides of the Acceptor As
Unit’s Front Cover (See Figure 15 b).
2. Remove the jammed Banknote (See Figure 15 c).
sembly to open the
4. Remove any jammed Banknote found there
(See Figure 16 b).
Cleaning Procedure
To clean the EBA-40 Validation Section, gently rub
the Sensors and Rollers clean using a dry, soft,
lint-free, Micro-fiber Cloth ONLY.
Do not use any Alcohol, solvents, Citrus based
products or scouring agents that may cause damage
the Validation Section Sensors and/or Rollers.
to
S
ENSOR AND ROLLER CLEANING PROCEDURE
To clean the EBA-40 Unit’s Sensors and Rollers,
proceed as follows:
1. Turn the EBA-40Unit and the Host Machine’s
Power Supply’s OFF.
2. Open the EBA-40 Units Front and Rear Guide.
3. Clean the appropriate path
Sensor.
and Lens of each
3. If the Banknote jam location is still not evident,
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
8TROUBLESHOOTING
This section provides troubleshooting instructions
for the EBA-40 Banknote Acceptor Units, including the following information:
• Introduction
• Troubleshooting Overview
• Fault Table Listings
• LED Indication Conditions
Introduction
Most Banknote Acceptor failures result from minor
causes. Before replacing any parts, be sure that all
assembly and circuit board connectors are properly
fitted, with their harnesses properly connected.
Poor performance by the EBA-40 Banknote Acceptor is often caused when dust or foreign objects
adhere to the
Banknote insertion section first, then carefully
observe the operating state of the Acceptor when
re-initializing power. This observation is important
Symptoms/Error
Me
Banknote Acceptor is
not working
(does not accept any
Ba
Banknote jams occur
sensors or transport belt. Clean the
ssages
nknotes)
often
Possible Fault CausesCorrective Action Required
No external Power is applied to
he Banknote Acceptor
t
(+12/24V DC & GND)
Wrong or inappropriate
connections
Corrupted Software.
CPU Board failure.
A pressure Roller is dirty or
A pressure Roller Spring is
A foreign object is lodged in
the Transport path and/or
properly seated all the way
(the Acceptor Unit’s Latch
Release Levers are not locked
Banknote is wider than 85 mm
or narrower than 62mm (60mm
without the Stacker) (out of the
damaged.
loose or missing.
inside the Cash Box.
The Acceptor Unit is not
into the Frame
onto the Frame).
EBA Banknote width
specifications).
Table 20 General Fault Conditions
Verify that the Power Supply +12/24V DC and Ground Cables are connected
to their appropriate Pins on the main connector.
NOTE: The small LED to the left of the DS1 DIP Switches indicates power
available when lit.
Verify that all Harness Connectors are properly seated.
Check for any bent, missing or damaged Pins in the Connector Plugs and
mating Receptacles.
Re-download the correct Software.
Conduct an Initial Operational Test. If the test result is Negative (NG), replace
the CPU Board. Make sure to re-calibrate the Sensors after CPU Board is
replaced.
Clean all Pressure Rollers.
Replace as necessary.
Check all Pressure Roller Springs using a finger pressure test.
Replace as necessary.
Clean the Transport path and remove any foreign object discovered.
Re-seat the Acceptor Unit back into the Frame so it is firmly seated all the
way back into the Frame so the Acceptor Unit Release Lever Latches
securely lock onto the Frame.
Use only Banknotes widths having the correct EBA Unit’s size specifications.
in locating any causes of failure and the possible
fault location.
Perform all repairs by referring to Calibration and
esting in Section 6 of the EBA-40 Service Man-
T
ual, and the Disassembly/Reassembly instructions
Section 4 of the EBA-40 Service Manual.
in
Troubleshooting Overview
This product allows the operator to perform fault
diagnosis by checking various Fault Table Listings
against the symptoms. Survey the cause(s) of any
failure occurrences during the process.
After determining the cause of the failure, execute
rformance Test, and then repair the unit
the Pe
replacing any appropriate parts deemed necessary.
Fault Table Listings
Table 20 lists the various possible EBA-40 Unit
fault conditions that can occur and
actions required to correct them.
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Table 20 General Fault Conditions (Continued)
Symptoms/Error
Messages
Acceptance rates
Upper Guide can not
be opened
All Banknotes being
rejected
Motor
continues to run
Can not enter the
TEST mode
Possible Fault CausesCorrective Action Required
Dirt and/or stains on the
Rollers, Belts and Lenses.
The Unit has been
disassembled, and calibration
adjustments have not
occurred following a
reassembly.
The wrong Software version
or an older Software version
is being used.
Software not designed to
accept current Banknotes
Centering Guides are not at
their Home position.
Incorrect software
different Currency type).
(
Banknotes are not being
accepted by the Software.
Incorrect DIP Switch settings.
Banknote acceptance is being
inhibited by a Host Controller
command.
Validation Sensor failure.
Unit was disassembled and
calibration did not occur
following reassembly.
Upper Guide is open.
A foreign object or a jammed
Banknote is stuck in the
Transport path.
Motor Driver failure.
Incorrect DIP Switch settings.
Dip Switch failure.
CPU Board failure.
Clean the Transport path. Refer to “Preventive Maintenance” on page 18.
Calibrate the Sensors after reassembling the EBA Unit.
Make sure that the programmed Software is the latest version, and it
supports the Currency values and specific Country allowing acceptance.
Check the particular specifications for the required Banknote Type
Acceptance, and make sure the Banknotes will be accepted by the Software
loaded (e.g., check denomination/issuing year).
Turn the Power OFF and ON again. This action should tell the Host Machine
to send a Reset Command to re-initialize the Unit.
If power cannot be applied, use a Hexagonal Nut Driver to open the Upper
Guide, and manually reset the Guide.
Download the correct Software for Currency being accepted.
Make sure the Banknote values required are included in the Software
Specifications (e.g., denominations/issuing year).
Enable all denominations by setting all DIP Switches to OFF.
Enable Banknote acceptance for the required Host Command.
Change the CPU Board and Sensor Board.
Calibrate all EBA Sensors following reassembly.
Firmly close the Upper Guide.
Open the Upper Guide, remove the foreign object or jammed Banknote, and
close the Cover.
Conduct a Forward/Reverse Motor Rotation Test.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the EBA Unit.
See “DIP Switch Configurations” on page 10 regarding the DIP Switch Test,
and conduct a DIP Switch TEST to check if the specific DIP Switch Block
contains a failure.
Exchange the CPU Circuit Board with a known good Circuit Board.
Table 21 Adjustment Fault Conditions
Symptoms/Error
Me
ssages
Can not start the EBA
Calibration Tool for
Maintenance.exe
program by double-
clicking on its Icon
Communication Error
Adjustment Error
Possible Fault CausesCorrective Action Required
PC Operating System (OS) is
not compatible.
The Program Files are
corrupted.
Wrong or inappropriate
nections
con
EBA Switch settings are
incorrect.
DIP Switch failure.
CPU Board failure.
Incorrect Reference
Paper t
ype.
Validation Sensor failure.
The current Adjustment program only supports the Windows 2000/XP/
Windows 7 Operating System.
Request the correct programs from JCM.
Check the PC Harness connections and the related EBA Interface
Connectors for damage. Check for any bent, missing or damaged Pins in the
Connector Plug and/or Receptacle.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the EBA Unit.
See “DIP Switch Configurations” on page 10 regarding DIP Switch settings
and conduct a DIP Switch Test.
Exchange the CPU Circuit Board with a known good Circuit Board.
Follow the instructions provided in the “EBA Calibration Tool for
Maintenance.exe” Program and use the correct recommended
Reference Paper.
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
LED Indication Conditions
Table 22 Communication Fault Conditions
Symptoms/Error
Me
ssages
Cannot
communicate with the
Host Machine
Possible Fault CausesCorrective Action Required
DIP Switch settings are
incorrect.
Connectors are disconnected
or loosely connected.
Damaged Connector Pins.
CPU Board is corrupted.
Incorrect Interface.
Set all DIP Switches to OFF.
Firmly re-seat all of the Communication Connectors.
Check for any bent, missing or damaged Pins in the Connector Plugs and
mating Receptacles.
Exchange the CPU Circuit Board with a known good Circuit Board.
Verify that the correct interface between the Host Machine and the Banknote
Acceptor is being used.
The External LED Display indicates various combinations of solid or alternating Color light flashing
conditions when any
of the Standard Error and
Reject Codes listed in Table 23 through Ta b l e 25
occur.
Identify the cause and solution for an i
ndicated
error by comparing it against each listing in Table
Table 23 LED Flash Error Codes
LED
Sequence
Red
(1)
Red
(2)
Red
(3)
Red
(4)
Red
(5)
Red
(6)
Red
(7)
LED Color
State
Green Lit
Green Lit
Green Lit
Green Lit
Green LitEEPROM Error
Green Lit
Green Lit
ErrorCauses and Solutions
External Flash
ROM Boot Program
ROM Check Error
External Flash
ROM Bo
ROM Main Program
CPU Internal RAM
ot I/F Area
ROM Check Error
External Flash
ROM Check Error
C
heck Error
External SD-RAM
Error
Downloading File
Error
Magnetic Sensor
tting Abnormal
Se
The Boot Program that is supposed to run after Power is supplied is not correctly
written in ROM, or it cannot be read.
[Solution] Check that the following part is properly assembled and/or Harness
connected.
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts.
The Boot Interface Area was not written correctly or cannot be read.
[Solution] Re-download the Program. If the error is not resolved, check that the
following part is assembled and/or Harness connected.
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts.
The Main Operating Program is not written into the ROM correctly, or cannot be
read.
[Solution] Re-download the Program. If the error is not resolved, check that the
following part is properly assembled and/or Harness connected.
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts.
RAM reading or writing was not properly performed.
[Solution] Check that the following part is properly assembled and/or Harness
connected.
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts.
External SD-RAM reading or writing was not properly performed.
[Solution] Check that the following part is properly assembled and/or Harness
connected.
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts.
EEPROM reading, writing and/or saving was not properly performed.
[Solution] Perform the Sensor Calibration procedure. If the error is not resolved,
check that the following part is properly assembled and/or Harness connected.
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts.
Downloading files does not proceed.
[Solution] Select a file supported by the EBA Unit.
An abnormal Magnetic Sensor setting is detected.
[Solution] Check that the following part is properly assembled and/or Harness
connected. Clean the following Sensor.
[Relative Parts] Magnetic Sensor.
If the error is not resolved, change the above related part or parts.
23. Ensure that the relative Assemblies are properly
connected and/or harnessed, and all of the Unit’s
sen
sors are clean before proceeding to troubleshoot
the error condition.
LED F
LASH ERROR CODE CONDITIONS
Table 23 lists the various LED Flash Error Code
causes & solutions for Banknotes
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Table 23 LED Flash Error Codes (Continued)
LED
Sequence
Red
(8)
Red
(1)
Red
(2)
Red
(3)
Red
(4)
Red
(5)
Red
(6)
Red
(7)
Red
(8)
Red
(9)
Red
(10)
LED Color
State
ErrorCauses and Solutions
Green LitI2C Access Error
OFFCash Box Full
Pusher Mechanism
OFF
OFF
OFF
OFF
OFF
OFF
Ho
me Position
Error
Banknote Jam
(C
ash Box)
Banknote Jam
(T
ransport Unit)
Feed Motor Speed
Err
or
Feed Motor
L
ock-Up
Stacker Motor
L
ock-Up
OFFReserved
OFFPB Unit Error
OFFCash Box Removal
While communicating with each device on the CPU Board, Sensors detect an
abnormal operating condition.
[Solution] Check that the following part is properly assembled and/or Harness
connected. Clean the following part.
[Relative Parts] Stacker.
If the error is not resolved, change the above related part or parts.
Sensors detected that the Cash Box is full.
[Solution] Remove Banknotes from the Cash Box.
Check that the following parts are properly assembled and/or Harness connected.
Clean or adjust the following parts and Sensors.
[Relative Parts] Pusher Mechanism, Stacker Motor, Stacker Home Sensor, Stacker
Motor Encoder.
If the error is not resolved, change the above related part or parts.
When stacking Banknotes, the Pusher Mechanism is not returning to the Home
position.
[Solution] Check that the following parts are properly assembled and/or Harness
connected. Clean or adjust the following parts and Sensors.
[Relative Parts] Pusher Mechanism, Stack Motor, Stack Home Sensor, Stack Motor
Encoder.
If the error is not resolved, change the above related part or parts.
When transporting a Banknote in the Cash Box, the Sensors are not detecting a
Banknote present condition when the time interval is too long, or the pulse number
is greater than specified value for the function.
[Solution] Remove Banknotes from the Cash Box.
Check that the following parts are properly assembled and/or Harness connected.
Clean or adjust the following parts and Sensors.
[Relative Parts] Exit Sensor, Pusher Mechanism, Stack Motor, Stack Home Sensor,
Stack Motor Encoder.
If the error is not resolved, change the above related part or parts.
When transporting or returning a Banknote in the Transport Unit, the Sensors did
not detect a Banknote present condition when the time interval was too long, or the
pulse number is greater than specified value for the function.
[Solution] Check that the following parts are properly assembled and/or Harness
connected. Clean or adjust the following parts and Sensors.
If the error is not resolved, change the above related part or parts.
While Initializing, no pulse inputs exist greater than the specified value.
[Solution] Remove Banknotes from the EBA Unit.
Check that the following parts are properly assembled and/or Harness connected.
Clean or adjust the following parts and Sensors.
[Relative Parts] Feed Motor, Feed Motor Encoder.
If the error is not resolved, change the above related part or parts.
While operating the Feed Motor, no pulse inputs occurred greater than the
specified value.
[Solution] Check that the following parts are properly assembled and/or Harness
connected. Clean or adjust the following parts and Sensors.
[Relative Parts] Feed Motor, Feed Motor Encoder
If the error is not resolved, change the above related part or parts.
While operating the Stacker Motor, no pulse inputs occurred greater than the
specified value.
[Solution] Check that the following parts are properly assembled and/or Harness
connected. Clean or adjust the following parts and Sensors.
[Relative Parts] Stacker Motor, Stacker Encoder.
If the error is not resolved, change the above related part or parts.
Contact your local JCM Representative if this error occurs.
The Anti-Pullback (PB) Unit has not performed correctly.
[Solution] Check that the following parts are properly assembled and/or Harness
connected.
[Relative Parts] PB Unit, PB Home Position Sensor.
If the error is not resolved, change the above related part or parts.
The Cash Box has been removed.
[Solution] Firmly re-seat the Cash Box.
Check that the following part is properly assembled and/or Harness connected.
Clean or adjust the following Sensor.
[Relative Parts] Box Sensor.
If the error is not resolved, change the above related part or parts.
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Table 23 LED Flash Error Codes (Continued)
LED
Sequence
Red
LED Color
State
OFFReserved
ErrorCauses and Solutions
Contact your local JCM Representative if this error occurs.
(11)
Sensors detect Banknotes occurring with abnormal timing.
[Solution] Check that the following parts are properly assembled and/or Harness
Red
(12)
Red
(13)
Red
(14)
Red
(15)
LED F
OFFFraud Detection
Centering
OFF
Mech
anism
Abnormal
OFFBox Key Unlocked
OFFStacker Removal
LASH REJECT CODE CONDITIONS
connected. Clean or adjust the following parts and Sensors.
[Relative Parts] Entrance Sensor, Centering Timing Sensor, Validation Sensor, PB
Entrance Sensor, PB Exit Sensor, Exit Sensor, Feed Motor and Feed Motor
Encoder.
If the error is not resolved, change the above related part or parts.
The Centering Guide has not moved.
[Solution] Check that the following parts are properly assembled and/or Harness
connected. Clean or adjust the following parts and Sensors.
[Relative Parts] Centering Guide, Centering Motor, Centering Guide Home Sensor.
If the error is not resolved, change the above related part or parts.
The Box Key has been unlocked,
[Solution] Lock the Box Key,
Check that the following part is properly assembled and/or Harness connected.
Clean the following Sensor.
[Relative Parts] Box Key Sensor.
If the error is not resolved, change the above related part or parts.
The Stacker has been removed from the EBA Unit.
[Solution] Check that the following part is properly assembled and/or Harness
connected. Clean or adjust the following part.
[Relative Parts] Stacker.
If the error is not resolved, change the above related part or parts.
; B
ANKNOTES
Table 24 lists the various LED Flash Reject Code causes & solutions for Banknotes.
Table 24 LED Flash Reject Codes For Banknotes
LED Color
State
OFF
OFF
OFF
OFF
OFF
OFF
LED
Sequence
Green
(1)
Green
(2)
Green
(3)
Green
(4)
Green
(5)
Green
(6)
ErrorCauses and Solutions
Skewed Insertion
Error
Abnormal Magnetic
etection
D
Remaining
Ba
nknotes
Returned
Magnification
normal
Ab
Banknote
T
ransportation
Abnormal
Denomination
Error
The Banknote has been inserted in an incorrect/crooked direction.
[Solution] Insert a Banknote in the proper direction.
If the error is not resolved, insert a different Banknote.
The Magnetic Sensor detected an abnormal Banknote Type.
[Solution] Check the Banknote’s condition. Refer to “Banknote Fitness
Requirements” on page 4 for the required Banknote conditions.
[Relative Parts] Magnetic Sensor.
If the error is not resolved, change the above related part or parts.
While Initializing, a Banknote remaining in the EBA Unit’s Validation path has been
returned.
When adjusting Banknote data, Sensors detected an abnormal Banknote
magnification condition.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
[Relative Parts] Validation Sensor.
If the error is not resolved, change the above related part or parts.
Sensors detected Banknotes remain in the validation path, or none existed during
an abnormal timing interval.
[Solution] Check that the following parts are properly assembled and/or Harness
connected. Clean or adjust the following parts and Sensors.
[Relative Parts] Entrance Sensor, Centering Guide Sensor, Validation Sensor, PB
Entrance Sensor, PB Exit Sensor, Exit Sensor.
If the error is not resolved, change the above related part or parts.
The Validation Sensor detected an abnormal Banknote Type.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
[Relative Parts] Validation Sensor.
If the error is not resolved, change the above related part or parts.
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Table 24 LED Flash Reject Codes For Banknotes (Continued)
LED Color
State
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
LED
Sequence
Green
(7)
Green
(8)
Green
(9)
Green
(10)
Green
(11)
Green
(12)
Green
(13)
Green
(14)
Green
(15)
Green
(16)
ErrorCauses and Solutions
The Validation Sensor detected an abnormal Banknote Type.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Pattern Error
Photo Level Error
Inhibit Setting
ormal
Abn
Return Command
eived
Rec
Reserved
Fraud Detection
Banknote Length
ormal
Abn
2-Color Margin
ormal
Abn
Counterfeiting
anknote Action
B
3-Color
Co
mparison
Abnormal
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
[Relative Parts] Validation Sensor.
If the error is not resolved, change the above related part or parts.
While transporting a Banknote, transparent tape was detected.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
[Relative Parts] Validation Sensor.
If the error is not resolved, change the above related part or parts.
The Banknote Accept/Inhibit Setting was made by a Command from the Host
Machine.
[Solution] Check that the Commands from the Host Machine are correct, and
change its setting to be acceptable for use with the Unit.
DIP Switch settings are incorrect.
[Solution] Check that the DIP Switch settings are properly set.
A Banknote has been returned via a Return Command from the Host Machine.
Contact your local JCM Representative if this error occurs.
Sensors detected an incorrect set specification value.
[Solution] Check the EBA Unit’s conditions. Check that the Banknote is not
damaged nor exhibiting unfit conditions. Refer to “Banknote Fitness
Requirements” on page 4 for unacceptable Banknote types.
The Validation Sensors calculated a Banknote length longer or shorter than the
specified value.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
[Relative Parts] Validation Sensor.
If the error is not resolved, change the above related part or parts.
The Validation Sensors calculated that the 2-Color Banknote margin was greater
than the specified value.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
[Relative Parts] Validation Sensor.
If the error is not resolved, change the above related part or parts.
The Banknote has been validated as a Counterfeit Banknote.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
The Validation Sensors calculated a 3-Color comparison that was greater than the
specified value.
[Solution] Check that the Banknote is not damaged nor exhibiting unfit conditions.
Refer to “Banknote Fitness Requirements” on page 4 for unacceptable Banknote
types.
[Relative Parts] Validation Sensor.
If the error is not resolved, change the above related part or parts.
LED R
EJECT ERROR CODE CONDITIONS
; B
ARCODE COUPONS
Table 25 lists the various LED Flash Reject Code causes & solutions for Barcode Coupons
Table 25 LED Flash Reject Error Codes For Barcode Coupons
Barcode Coupon information is not set yet.
[Solution] Check the Barcode Coupon’s specifications and set correct information..
The format does not meet the Barcode Coupon’s specification.
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ) Check that the
following part is properly assembled and/or Harness connected. Clean or adjust
the following Sensor.
[Relative Parts] Barcode Sensor.
If the error is not resolved, change the above related part or parts.
Page 40
32
EBA® Series Banknote Acceptor (EBA-40) Integration Guide
Table 25 LED Flash Reject Error Codes For Barcode Coupons (Continued)
LED
State
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
LED
Sequence
Green
(3)
Green
(4)
Green
(5)
Green
(6)
Green
(7)
Green
(8)
Green
(9)
Green
(10)
Green
(11)
Green
(12)
Green
(13)
Green
(14)
ErrorCauses and Solutions
The number of Barcode Coupon’s characters does not match its settings.
Number Of
Charact
Start Bit Detection
Stop Bit Detection
Doubled Insertion
ers is less
or more than its
Settings
Error
Error
Barcode Coupon
ype Error
T
Magnification
normal
Ab
Error
Reserved
Reserved
Upside-Down
nsertion
I
Reserved
Barcode Coupon
ngth Abnormal
Le
Abnormal Barcode
Co
upon
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ). Check that the
following part is properly assembled and/or Harness connected. Clean or adjust
the following Sensor.
[Relative Parts] Barcode Sensor.
If the error is not resolved, change the above related part or parts.
A start bit of a Barcode Coupon cannot be detected.
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ). Check that the
following part is properly assembled and/or Harness connected. Clean or adjust
the following Sensor.
[Relative Parts] Barcode Sensor.
If the error is not resolved, change the above related part or parts.
A stop bit of a Barcode Coupon cannot be detected.
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ). Check that the
following part is properly assembled and/or Harness connected. Clean or adjust
the following Sensor.
[Relative Parts] Barcode Sensor.
If the error is not resolved, change the above related part or parts.
A Barcode Coupon Type does not match its settings.
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ).
When adjusting Barcode Coupon data, Sensors detected an abnormal Barcode
Coupon magnification condition.
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ). Check that the
following part is properly assembled and/or Harness connected. Clean or adjust
the following Sensor.
[Relative Parts] Barcode Sensor.
If the error is not resolved, change the above related part or parts.
Multiple accumulated Barcode Coupons were inserted simultaneously.
[Solution] Check that multiple Barcode Coupons are not piled before inserting it.
Contact your local JCM Representative if this error occurs.
Contact your local JCM Representative if this error occurs.
A Barcode Coupon is inserted upside-down.
[Solution] Insert a Barcode Coupon in the proper direction.
Contact your local JCM Representative if this error occurs.
The Barcode Sensor calculated a Banknote length longer or shorter than the
specified value.
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ).Check that the
following part is properly assembled and/or Harness connected. Clean or adjust
the following Sensor.
[Relative Parts] Barcode Sensor.
If the error is not resolved, change the above related part or parts.
A Barcode Coupon inhibited by the Settings is inserted.
[Solution] Check that a proper Barcode Coupon is used, and the Ticket is not
damaged or exhibiting unfit conditions (as shown on page 4 ). Check that the
following part is properly assembled and/or Harness connected. Clean or adjust
the following Sensor.
[Relative Parts] Barcode Sensor.
If the error is not resolved, change the above related part or parts.