User Manual
Matrix Executive Electric Height Adjustable Desk
JBMATEL12K, JBMATEL15K
1. Learning Process & Stroke Reset
A. Learning Process:
Press
B. Stroke Reset
If the desk loses power or if the display shows either of “E10, E20 and E60”,
press the button for 3 seconds or until it shows , the desk will automatically
move down to the lowest point and rebound back up. The learning process & stroke reset
is then finished and will display the lowest height position.
and button for 3 seconds after the initial assembly of the desk.
2. Lifting
The desk will go up and down when pressing or .
3. Height memory setting
Move the desk up or down to a desired position. Press the button after which the
display will blink, then press a numeric key (
to the corresponding preset position. The display will stop blinking and exit the memory
mode if there is no numeric key pressed within 5 seconds.
、 、
) to save the desired height
Once you have saved the desired heights you can press that numeric key to automatically
move the desk to the saved height.
4. Setup Mode
1. Press and hold the
2. Press the button to move through the below setup menu functions, the function list
is as follows:
Unit（ ）: Display height on screen in centimeters or inches;
Brightness（ ）: Brightness of the controller;
button for 3 seconds, display will show “S--" and blink.
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1
Beep（ ）: Turn on/off beep sound;
Collision Force（ ）: Collision protection sensitivity;
To navigate through the setup menu use the below buttons：
Backspace key (back
previous menu)
to
or Exit
Setup
Mode
Tab switch
Enter key (enter to next menu or confirm the current operation)
If there is no numeric key pressed within 20 seconds the Setup Mode will be exited.
Main menu interface
Submenu
interface
SI Metric
Description
Select height unit to be displayed in cm or
inches.
Unit
Inch
or to choose the height unit, and press
to confirm and save it. The system will exit after
2 seconds.
Select brightness setting of controller. Use or
to choose the brightnesslevel, and press
to confirm and save it. The system will exit after
2 seconds.
Brightness
Low
Normal
High
Beep
Collision Force
Off
On
Off
Light
Normal
Heavy
Turn on or off the beep sound. Use or to
choose sound on or off, and press to
confirm and save it. The system will exit after 2
seconds.
Select collision protection sensitivity. Use
or
to choose the sensitivity, and press to
confirm and save it. The system will exit after 2
seconds.
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5. Protection codes and warnings
E16 Block protection
If the desk displays "E16" an alarm will sound when either the desktop is vibrating,
has collided with an object or has tilted. To stop the alarm, raise the desk up or
press any key to clear the alarm whilst the desk is raising up.
To prevent the desk from enabling the alarm, ensure the desk is does not vibrate,
collide with an object or tilt during operation. If the alarm sounds again follow the
above.
HOT Overheat protection
The desk has entered the overheat protection after operating for a long time. Wait
for 18 minutes before operating again to allow the desk to cool down.
E10 Motor fault protection
Check and confirm the connection between motor and controller is correct as per
the Assembly Instructions, then power the desk off and on again and follow the
follow the Stroke Reset Process.
E20 Overload protection
The desk has more weight than the intended weight capacity. Remove objects from
the desktop to ensure the desk is not overload with weight then power the desk off
and on again or follow the Stroke Reset Process.
E31 Undervoltage protection
An alarm will sound when the supply voltage is lower than the required voltage.
Power the desk off and on again or follow the Stroke Reset Process.
E32 Overvoltage protection
An alarm will sound when the supply voltage is higher than the required voltage.
Power the desk off and on again or follow the Stroke Reset Process.
E60 Out-of-step protection
Check and ensure the motors of each leg are at an identical height and their
connection to the controller is correct as per the Assembly Instructions, then power
the desk off and on again or follow the Stroke Reset Process.
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