JBL Quantum 350 Wireless PS4, PS5, PC, Switch Headset User guide

350

WIRELESS

OWNER’S MANUAL

TABLE OF CONTENTS

INTRODUCTION ........................................................................................................... 1

WHAT’S IN THE BOX ..................................................................................................... 2

PRODUCT OVERVIEW ................................................................................................. 3

Controls on headset .....................................................................................................................................3

Controls on 2.4G USB wireless dongle ..............................................................................................4

GETTING STARTED....................................................................................................... 5

Charging your headset ...............................................................................................................................5

Wearing your headset .................................................................................................................................6

Power on ..............................................................................................................................................................7

First-time setup (for PC only) ...................................................................................................................7

USING YOUR HEADSET ............................................................................................... 9

PRODUCT SPECIFICATIONS ..................................................................................... 11

TROUBLESHOOTING ................................................................................................. 12

Introduction

Congratulations on your purchase! This manual includes information on the

gaming headset. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by-step instructions to help you to set up and get started. Read and understand all the safety instructions before using your product.

If you have any questions about this product or its operation, please contact your retailer or customer service, or visit us at www.JBLQuantum.com

- 1 -

What’s in the box

01 02 03 04 05

01 gaming headset

02 USB charging cable (USB-A to USB-C)

03 Removable microphone

04 2.4G USB wireless dongle

05 QSG, warranty card and safety sheet

06 Windshield foam for boom microphone

- 2 -

PRODUCT OVERVIEW

Controls on headset

01 Volume +/- dial

• Adjusts headset volume.

02 button

• Press to mute or unmute the microphone.

03 Charging LED

• Indicates the charging and battery status.

04 USB-C port

05 Jack for 2.5 mm boom microphone

06 Flat-fold ear cup

07 Status LED (Power / 2.4G)

08 slider

• Slide upwards / downwards to power on / oﬀ the headset.

- 3 -

Controls on 2.4G USB wireless dongle

01 button

• Hold for more than 5 seconds to enter 2.4G wireless pairing mode.

02 LED

• Indicates the status of 2.4G wireless connection.

- 4 -

Getting started

Charging your headset

2HR

Before use, fully charge your headset through the supplied USB-A to USB-C charging cable.

TIPS:

• It takes approximately 2 hours to fully charge the headset.

• You can also charge your headset through a USB-C to USB-C charging cable

(not supplied).

- 5 -

Wearing your headset

1. Attach the detachable boom microphone.

1. Put the side marked L onto your left ear and the side marked R onto your right ear.

2. Adjust the earpads and headband for a comfortable ﬁt.

3. Adjust the microphone as necessary.

- 6 -

Power on

• Slide the power switch upwards to power on the headset.

• Slide downwards to power oﬀ.

 The status LED glows solid white upon powering on.

First-time setup (for PC only)

Download from jblquantum.com/engine to gain access to

3D audio technologies.

Software requirements

Platform: Windows 7 (64 bit) / Windows 10 (64 bit) only

500MB of free hard drive space for installation

TIP:

• available on Windows only. Software installation required.

- 7 -

1. Connect the headset to your PC via 2.4G USB wireless connection (See “Using

your headset”).

2. Go to “Sound Settings” -> “Sound Control Panel”.

3. Under “Playback” highlight “ “ and select “Set Default”.

4. Under “Recording” highlight “ “ and select “Set Default” .

5. Follow the onscreen instructions to personalize your sound settings.

JBL Quantum350 WIRELESS JBL Quantum350 WIRELESS

- 8 -

Using your headset

2.4G

1. Plug the 2.4G USB wireless dongle into a USB-A port on your PC, Mac, PS4/PS5 console, or Nintendo Switch™ console.

2. Power on the headset. It will pair and connect with the dongle automatically.

Basic operation

Controls Operation

Volume dial Adjust main volume.

button

Press to mute or unmute the microphone.

- 9 -

To pair manually

>5S

1. Power on the headset.

2. On the 2.4G USB wireless dongle, hold for more than 5 seconds until

the LED ﬂashes white quickly.

 Both LEDs on the headset and dongle turn solid white after successful

connection.

TIPS:

• While the headset is not being charged, it turns oﬀ automatically after 10

minutes without wireless connection, or after 30 minutes with wireless connection but no audio input.

• The LED enters connecting mode (ﬂashing slowly) after disconnection from

the headset.

• Compatibility with all USB-A ports is not guaranteed.

- 10 -

Product Specifications

• Driver size: 40 mm dynamic drivers

• Frequency response: 20 Hz - 20 kHz

• Microphone frequency response: 100 Hz - 10 kHz

• Sensitivity: 115 dB SPL @1 kHz

• Maximum SPL: 93 dB

• Microphone sensitivity: -42 dBV/Pa @1 kHz

• Impedance: 32 ohm

• 2.4G Wireless transmitter power: <10 dBm/MHz & <20 dBm

• 2.4G Wireless modulation: GFSK

• 2.4G Wireless carrier frequency: 2402 MHz - 2480 MHz

• Battery type: Li-ion battery (3.7 V / 500 mAh)

• Power supply: 5 V 1A

• Charging time: 2 hrs

• Music play time: 22 hrs

• Microphone pickup pattern: Omni-directional

• Weight: 252 g

• Maximum operation temperature: 45 °C

NOTE:

• Technical speciﬁcations are subject to change without prior notice.

- 11 -

Troubleshooting

If you have problems using this product, check the following points before you request service.

No power

• The headset turns oﬀ automatically after 10 minutes of inactivity. Power on the headset again.

• Recharge the headset (see “Charging your headset”).

2.4G pairing failed between headset and 2.4G USB wireless

dongle

• Move the headset closer to the dongle. If the issue remains, pair the headset with the dongle again manually (see “To pair manually”).

No sound or poor sound

• Make sure you have chosen as the default device in the game sound settings of your PC, Mac or gaming console device.

• Adjust volume on your PC, Mac or gaming console device.

• You may experience obvious sound quality degradation when using the headset

near a USB 3.0 enabled device. This is not a malfunction. Use an extension USB dock instead to keep the dongle as far from the USB 3.0 port as possible.

• Make sure the headset and 2.4G wireless dongle are paired and connected successfully.

• The USB-A ports on some gaming console devices may be incompatible with the

. This is not a malfunction.

- 12 -

My voice cannot be heard by my teammates

• Make sure you have chosen JBL QUANTUM350 WIRELESS as the default device in the chat sound settings of your PC, Mac or gaming console device.

• Make sure the microphone is not muted.

No response or malfunction

• Connect the headset to a powered USB-A port with the supplied USB charging cable, then disconnect the cable to reset the headset.

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