User's manual
J100i
NBS Technologies - December 2008
Rev. B
C
R
Quick Start
1. Unpack your Javelin card printer
Make sure the following items are included:
- Power & USB cables - Ribbon cartridge - Printer cleaning kit
- Power Transformer - Quick Start guide - Card cleaning kit
- Drivers/documentation CD
If any items are missing, please contact your dealer.
2. Open lid
Open printer lid by pressing the cover release button on the
top of your printer.
3. Black printer roller
Ensure printer is turned off.
Remove the small black printer roller from the card cleaning kit and
place it between the blue clips behind the card entry slot.
While pressing the roller down, turn power on. You will hear a loud
click as the roller is secured. At this point, let go of the roller and turn
power off.
2
4. Card cleaning cartridge
Remove the card cleaning cartridge from the card cleaning kit.
Lift the small lid of the cartridge and remove the white
adhesive roller.
Gently peel off the wrapper and replace back into the cartridge.
Avoid touching the roller surface.
Close cartridge lid and install into printer - behind the card entry
slot - by gently squeezing the two clips.
5. Loading ribbon cartridge
Peel off protective wrapper by gently pulling on the tape.
Insert the ribbon cartridge so the gears on the ends of the
rollers fit into the appropriate slots.
Close the printer lid and push down until you hear an audible click.
6. Starting to print cards
Install the Windows driver on your PC, connect the interface cable
and switch on the printer when prompted.
Insert card into slot for printing.
Card will exit from slot after printing.
3
Table of Contents
1 Introduction.............................................................................. 6
Printer features
Controls, connectors, and indicators
LCD panel
2 Installation and Setup................................................................ 9
General information
Unpacking the printer
Card cleaning components
Loading ribbon cartridge
Inserting cards
Installing the print driver software and setting driver options
Connecting your printer
Printing a test card
Storing cards and rollers
3 Printing a Card.......................................................................... 17
Creating a sample card
Printing a sample card
4 Cleaning................................................................................... 19
When to clean / how to clean
Cleaning the printhead
5Troubleshooting......................................................................... 22
Print quality issues
Ethernet connection and adapter
6Technical Specifications.............................................................. 28
General
Colour printing
Bar code
Cards
Card dimensions
Ribbon cartridges
Interface
Printer dimensions
Electrical
Environmental
Options
4
Appendix A Magnetic Encoder............................................................ 31
Magnetic card stripe encoder
Introduction
Media loading orientation
Magnetic encoder cleaning
Appendix B Smart Card Encoding.......................................................... 33
Introduction
Media loading orientation
Contact smart card
Contactless smart card
Appendix C Connecting to a Network................................................... 34
Appendix D Accessories & Supplies..................................................... 35
Ribbons
Cards
Other consumables
Accessories
Appendix E Warranty Information....................................................... 37
Printers
Printheads
Supplies
Spare parts
Appendix F Technical Support.......................................................... 38
How to return your printer
Appendix G Declarations of Conformity............................................. 39
5
1 Introduction
Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.
Printer Features
The following shows the main functional features found on your J360i Printer.
2
1 Introduction
Thank you for choosing the Javelin J100i card printer.
This manual guides you to efficient start up and operation of your new card printer.
Printer Features
The following shows the main functional features found on your printer.
6
CARD ENTRY / EXIT SLOT
LID OPEN BUTTON
RIBBON CARTRIDGE
CARD AND CLEANING ROLLER
STORAGE AREA
MULTI - FUNCTION
CONTROL BUTTON
LCD DISPLAY
PANEL
CARD CLEANING
CARTRIDGE
Rear Panel Controls, Connectors, and Indicators
Your printer has an LCD display panel and a panel button on the front and a power
connector, power switch, USB port and *optional Ethernet connectors/indicators at the rear.
7
USB PORT
POWER SOCKET
POWER SWITCH
REAR
*NETWORK
STATUS/ACTIVITY
INDICATOR
*ETHERNET
ADAPTER STATUS
INDICATOR
*ETHERNET RESET
BUTTON
(RECESSED)
*ETHERNET
CONNECTOR
J100i
LCD
PANEL
CONTROL
BUTTON
FRONT
8
LCD Panel
The LCD panel
can display the
following messages:
Message
Operational
INITIALISING
READY
DOWNLOADING DATA
MAG ENCODING
PRINTING CYAN
PRINTING YELLOW
PRINTING MAGENTA
PRINTING BLACK
PRINTING OVERLAY
DOWNLOADING FW
CONTACT ENCODING
CONTACTLESS ENCODING
REMOVE CARD AT EXIT
CLEANING
REMOVE RIBBON THEN CLOSE LID
FEED LONG CLEANING CARD IN EXIT
REMOVE LONG CLEANING CARD
SINGLE CARD READY-PRINT OR EJECT
INSERT CARD
REMOVE CARD
LCD Panel
The LCD panel can display the following messages:
Warnings (Printer will still operate)
CLEAN PRINTER
CHECKING RIBBON
CLEANING CYCLE
CLEANING HEAD
CLEANING ROLLERS
ENCODING ERROR
CLEAN MAG HEAD
INVALID MAGNETIC DATA
REMOVE RIBBON
Errors (Printer will not operate)
CHECK RIBBON
OUT OF RIBBON
MECHANICAL ERROR
PARAMETER ERROR
COMMAND ERROR
CONTACT ERROR
CONTACTLESS ERROR
INVALID CONTACT DATA
INVALID CONTACTLESS DATA
9
2 Installation and Setup
General Information
This section will guide you through the installation and setup of your card printer.
This consists of the following procedures, which should be performed in the order
presented.
Unpacking the printer
Installing the card cleaning components
Loading a ribbon
Loading cards
Installing the print driver software and setting driver options
Connecting the printer to your computer
Connecting power
Printing a test card to verify printer operation
The printer should be placed in a location that allows easy access to all sides.
The printer should never be operated while resting on its side or upside down.
Electric Shock Caution: Limit AC power supplied to the printer to 110 ~ 230
volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated
circuit breaker or other such device.
Never operate the printer in a location where operator, computer, or printer can get wet.
Personal injury could result.
The printer must be connected to an earthed electrical power source and properly
protected against electrical surges and grounding faults; the electrical reliability of the
printer is based on the reliability of the mains power source and with the earth connection.
The printer’s power supply is an internal unit that can only be serviced or replaced by
trained and authorised personnel.
Unpacking the Printer
Your card printer ships in a carton and protective anti-static bag.
Keep all packaging material in case you need to move or reship the printer.
Inspect the shipping container to ensure that no damage has occurred during shipment.
If any damage is apparent, file a claim with the shipper.
Please ensure that you have a clean and nearly dust free environment for proper
operation and storage of the printer.
Make sure the following items are included with your printer:
Quick start guide and Ribbon cartridge Printer cleaning kit
Drivers/documentation CD
Transformer Power & USB cables Card cleaning kit
If any items are missing, please contact your dealer.
10
Quick
Start!
Loading Card Cleaning Components
Installing the Printer Roller
This printer roller removes surface dust particles and oil from
the card surface, resulting in better printing. Prior to loading
the ribbon & cleaning cartridge, you must install this roller into
the printer.
1. Ensure the printer is turned off.
2. Remove the printer roller from the card cleaning kit and
place it between the blue clips behind the card entry slot.
3. While pressing the roller down, turn power on.
You will hear a loud click as the roller is secured.
At this point, let go of the roller and turn power off.
Preparing the Cartridge Cleaning Roller
Located inside the cleaning cartridge is a white adhesive roller
which is protected by a wrapper. This wrapper must be
removed prior to installing the cartridge into the printer.
1. Lift the small lid of the cartridge and remove the roller.
2. Gently peel off the wrapper and replace roller
into the cartridge. Avoid touching the roller surface.
3. Close cartridge lid.
Repeat this process for replacing dirty roller.
Installing the Cleaning Cartridge
1. Install cartridge into printer - behind the card entry
slot - by gently squeezing the two clips.
2. Close the printer lid and push down until you
hear an audible click.
11
PRINTER
ROLLER
CARTRIDGE
CLEANING
ROLLER
12
Loading Ribbon Cartridge
This printer requires approved ribbon cartridges (see appendix D). The resin thermal
transfer and dye sublimation ribbons are specifically designed for your printer.
Note: i series printers require the use of i series ribbons for full colour printing..
When the ribbon is completely used, change the whole cartridge assembly.
Each ribbon cartridge includes an adhesive cleaning roller that cleans the card as it enters
the printer.
1. Place the printer power switch in the OFF (0) position.
Electrostatic discharge caution:
DO NOT TOUCH the printhead or the electronic
components on the printhead.
Discharge of electrostatic charge from the
human body or other surfaces can damage
the printhead or other electronic components
2. Open printer lid by pressing the cover
release button on the top of your printer.
3. Peel off protective wrapper by gently pulling
on the tape.
4. Insert the ribbon cartridge with the
cleaning roller facing down, so the gears on the
ends of the rollers fit into the appropriate slots.
When the ribbon is exhausted, replace the whole cartridge.
RIBBON CARTRIDGE
CLEANING
ROLLER
1 Introduction
Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.
Printer Features
The following shows the main functional features found on your J360i Printer.
2
13
Inserting Cards
Cards are inserted one at a time into the slot at the front of the printer.
The card is printed on the top surface and is ejected through the same slot
Note: Handle the cards only by the edges.
This figure shows the encoding orientation for contact smart-cards and cards with a
magnetic stripe.
If printing is desired on the side of the magnetic-stripe, the card should be inserted with the
stripe on the top surface and to the right.
For contactless smart-cards, orientation is not important.
STRIPE ON UNDERSIDE
AND TO THE RIGHT
1 Introduction
Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.
Printer Features
The following shows the main functional features found on your J360i Printer.
2
Installing the print driver software and setting driver options
Printing with this printer requires the Windows printer driver and your card design/
issuing software or printer command level programming through the printer interface.
The printer can be used with any Windows 2000, Windows server 2003, Windows XP or
Windows Vista software application program, using the drivers provided on CD with the
printer.
This section contains information on the printing of a sample card in colour (using the 5panel colour ribbon YMCKO and the Windows printer driver).
Note: If updating the printer driver from a previous version, before installing the updated
printer driver, always update the firmware to the correct version first. Then delete the
existing version from your PC using the add/remove program.
Installing the print driver
To install the printer driver automatically on all operating systems, use the Javelin
Install Wizard.
Note: Ensure that you have administrative privileges to perform this installation, or contact
your IT department.
The Install Wizard will walk you through the appropriate installation steps. The Wizard will:
Automatically launch when the driver CD is inserted.
From the main menu of your documentation CD, select "DRIVERS" from the subsequent
menu. The Install Wizard will walk you through the appropriate steps.
Delete previous versions of the driver and clean up any necessary registry entries. You
must select "Remove" from the install options to remove any previous driver versions.
14
Connecting your printer
Caution: Limit electrical power supplied to the printer to 24 v DC. Limit
excess current draw to 16 amps or less, using an associated circuit breaker or
other such device. Never operate the printer in a location where operator,
computer, or printer can get wet. Personal injury could result. The printer must be
connected to an earthed electrical power supply and properly protected against
electrical surges and grounding faults. The power supply pack can only be replaced
by the same product from the manufacturer.
1. Place the printer in a location that allows easy
access to all sides. The printer should never be
operated while resting on its side or upside down.
2. Remove the yellow CAUTION label from the
back of the printer.
3. Ensure that the printer’s power switch
in the OFF (O) position.
4. Insert the power supply plug into the power
socket, attach the power cord (120v or 230v)
to the power supply, then plug the power cord
in to a grounded electrical socket of the proper
voltage and type.
5. Attach USB cable to printer and computer.
Note:If your printer has the optional Ethernet interface,
connect the Ethernet cable to the printer and to the
Ethernet network.
Important: Do not connect the USB and Ethernet interfaces at the same time.
6. Place the printer’s power switch in the ON (|) position.
The Found New Hardware window will open.
Caution: Intermittent or unpredictable operation may occur from unsecured
connectors. If damaged, the power cable must be replaced by an exact equivalent.
The socket should always be easily accessible to power off the printer.
15
USB PORT
POWER SWITCH
POWER SOCKET
ETHERNET PORT
Printing a Test Card
With ribbon and cleaning cartridge loaded, your printer is ready to print. To check the
operation of the printer, you should print a test card. (Printing a test card does not require
the printer to be connected to your computer or network, but power must be applied.)
1. Set the printer’s power switch (on the back of the printer) to the OFF (O) position.
2. While pressing the printer’s front panel button, switch the printer ON (|).
3. Hold the panel button until the LCD display panel glows blue and you are prompted to
insert a card.
4. Insert a card into the entry slot and release the panel button.
5. A test card will print after a few seconds and exit.
This is an example of the test card:
Storing Extra Cards and Cleaning Rollers
This printer includes a storage area for 100 cards and 3 cleaning rollers.
16
3 Printing a Card
Printing with this printer requires the Windows Printer Driver, your card design/issuing
software or printer command level programming through the printer interface.
The printer can be used with any Windows 2000, Windows Server 2003, Windows XP or
Windows Vista software application program, using the drivers provided on CD with the printer.
Refer to chapter 2 for instructions on installing the printer driver.
Creating a Sample Card
Before you begin a new printing session, print a sample card to ensure that the cards will be
printed correctly. Follow the steps below to print your first card using the TrueColours
TM
card
printer ribbon cartridge and the Windows printer driver.
1. Go to the Microsoft Word Software.
2. If the J100i printer was not selected as the default printer, go to file> select printer and
choose Javelin J100i card printer from the printer names list. Close the print dialog box.
3. Go to file>page setup.
4. Select the size tab, and under paper size, choose card. Under orientation, select landscape
or portrait.
5. Select the margins tab, and set the top, bottom, left and right margins to O (zero).
6. Press OK to close page setup window.
7. The card appears on the window.
8. Design a card with both black and coloured text and with coloured pictures similar to the
sample card shown below.
17
Printing a Sample Card
Once you completed creating your sample card, you are ready to print. Ensure your
printer has a Javelin branded TrueColours
TM
card printer ribbon cartridge installed.
Refer to chapter 2 for instructions on installing the ribbon and loading the card.
Print your sample card as follows:
1. Select file>print to open the print dialogue box.
Ensure the following settings in the print dialogue box:
Printer name: - Javelin J100i card printer
Print to file: - Unchecked
Page range: - All
Number of copies: - 1
Collate: - Unchecked
Print what?: - Document
Print: - All pages in range
Pages per sheet: - 1 page
Scale to paper size: - No scaling
2. Click the OK button.
3. Feed in a card and start printing. The data download time will vary depending on the
complexity of the card design and the processing speed of the computer.
4. Once the printing is completed, the card is ejected from the printer.
5. Check for any discrepancies. If the sample card is correct, your printer is ready
to produce more cards.
18
4 Cleaning
Caution: PROTECT YOUR FACTORY WARRANTY!
The recommended maintenance procedures must be performed to maintain your factory
warranty. Other than the recommended cleaning procedures described in this manual,
allow only Javelin authorized technicians to service this printer.
NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer.
NEVER use a high pressure air compressor to remove particles in the printer.
Your printer includes a simple cleaning system using pre-saturated cleaning cards
provided. The regular use of these cards will clean and maintain important parts of your
printer that cannot be reached: including printhead, the transport rollers and the magnetic
encoder station (optional feature).
When to Clean
After approximately 1000 colour cards have been printed, the printer LCD will prompt
CLEAN PRINTER, or when print quality has been degraded.
How to Clean
1. Leave power on.
2. Press and hold the control button for 5 seconds.
3. When the cleaning cycle is initiated, the LCD message REMOVE RIBBON THEN CLOSE
LID will display.
4. After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN
CLOSE COVER will display.
5. If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON THEN
CLOSE LID message will remain.
19
6. The LCD will then display FEED LONG CLEANING CARD IN EXIT. When the card sensor
registers the presence of the cleaning card, the rollers should take the card into the
printer.
7. The message CLEANING HEAD will display.
8. The message CLEANING ROLLERS will display.
9. When the cleaning process is done, the printer will eject the cleaning card. If the card
sensor still senses the cleaning card, the message REMOVE LONG CLEANING CARD will
display.
10. After the card is removed, the LCD will display READY.
You may now reload the ribbon and cards and continue printing.
20
PRINTER PATH CLEANING CARD
Cleaning the Printhead
Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a
separate printhead cleaning, using swabs, can remove more stubborn deposits when print
anomalies persist. To avoid deposits, only use foam-tipped swabs.
Caution: Never use a sharp object to scrape deposits from the printhead.
Permanent damage to the print head will result.
1. Place the printer power switch in the OFF (0) position.
2. Open printer lid by pressing cover release button and open cover fully to reveal printhead
mounted to inside of cover.
3. Clean printhead by moving alcohol-moistened swab tip side-to-side across printhead
elements. Only use moderate force.
4. Allow two to three minutes for the printhead to dry before placing the printer power
switch in the ON (|) position.
5. To reorder cleaning cards and swabs, see Appendix D.
21
5Troubleshooting
This section offers solutions to potential problems you may experience with your printer.
Print Quality Issues
This section will help you resolve print quality problems The print quality is dependent on several
factors. The two most important factors that will increase your print quality are cleanliness and
card stock. To diagnose and fix print quality problems, follow the troubleshooting
procedures below:
Example 1: Small spots appear on the printed card with a non-printed area or a different
colour.
Possible Cause:Contamination on the card surface
Solutions: Check that cards are stored in a
dust free environment.
Use a different supply of cards.
Possible Cause:Cleaning cartridge roller not installed.
Dust inside the printer
and/or dirty cleaning roller.
Solutions: Perform a cleaning of the printer (ref. chapter 5).
Check that the protective cover was removed
from the ribbon cartridge cleaning roller and the
card cleaning cartridge roller.
(ref. chapter 2).
If very dirty, replace the cleaning cartridge roller
located at the front of the printer.
(ref. appendix D).
22
Example 2: There are non-printing horizontal lines (white) on the card surfaces.
Possible Cause:Ribbon cartridge is not correctly positioned.
Solutions: Ensure that the ribbon is properly rolled onto the
ribbon cores of the cartridge and that there are
no wrinkles in the ribbon.
Replace ribbon cassette.
Possible Cause:Printhead is dirty.
Solutions: Clean the printhead
Possible Cause:Printhead elements are damaged (e.g. scratched or burnt).
Solutions: Call your Javelin dealer or NBS customer service for printhead replacement
information.
Example 3: Printing shows very pale or inconsistent results.
Possible Cause:Ribbon cartridge have been stored improperly or is damaged.
Solution: Change ribbon cartridge and print again.
Possible Cause:Cards may not meet specifications.
Solution: Use a different supply of cards.
Possible Cause:Contrast and/or intensity may be set to values
which are too high.
Solution: Adjust contrast and/or Intensity values in software.
Possible Cause:Dust or embedded contamination on elements of the printhead.
Solution: Perform a cleaning of the printhead (Ref. Chapter 4).
23
Example 4: Printing shows blurry printed image.
Possible Cause:Ribbon cartridge may not be correctly positioned.
Solution: Check that the ribbon is properly rolled onto the ribbon cores of the cartridge,
with no wrinkles.
Replace ribbon cartridge, making sure it locks in place, and print again.
Possible Cause:Ribbon may not be synchronized on the correct
colour panel position.
Solution: Open lid, then close lid to synchronize ribbon.
Possible Cause:Cards may not meet specifications.
Solution: Use a different supply of cards.
Possible Cause:Dust or embedded contamination inside the printer and/or dirty cleaning roller.
Solution: Clean the printhead.
Replace cleaning cartridge roller.
Example 5: No printing on the card.
Possible Cause:Ribbon cartridge may not be installed in the printer.
Solution: Check for ribbon cartridge in the printer
Possible Cause:Cards may not meet specifications.
Solution: Use a different supply of cards.
Possible Cause:Cable on printhead may be disconnected.
Printhead elements may be scratched or burnt.
Solution: Call your Javelin dealer or NBS customer service for printhead repair or
replacement information.
24
25
Troubleshooting the Ethernet Connection and Adapter
Resetting to Factory Defaults
To reset the Ethernet adapter configuration parameters to the factory defaults, press the
recessed Ethernet reset button and hold it in while turning the printer power on. Keep the
Ethernet reset button pressed until the status indicator light turns green, then release the
Ethernet reset button. To print a configuration card, press and hold the Ethernet reset button
until a card starts to print.
Ethernet Adapter Status Indicator
A bi-colour status indicator displays the operational status of the Ethernet adapter.The
following conditions might occur:
1. During normal operation, the LED is solid green for more than 30 seconds. This indicates
all the hardware is functioning properly and the Ethernet adapter has detected the
presence of the network. It does not mean the Ethernet adapter has an IP address or is
attached to a printer queue.
2. If the LED is rapidly flashing green (9 times/sec), the Ethernet adapter has not detected
the presence of a network cable. To solve the problem:
Verify that the network cable is appropriate for the network and has an RJ-45 connector.
Turn the printer power off. Remove the network cable from the Ethernet adapter.
Plug the network cable back in until you hear a positive click. Check the other end of
the cable in the same manner. Turn the printer power on. If the Ethernet adapter still
does not detect a cable, continue.
Connect the Ethernet adapter to a known good network connection. If the Ethernet
adapter is still unable to detect the network cable, contact technical support for
assistance.
26
3. If the LED is slowly flashing green (1 time/sec), the Ethernet adapter is trying to print a
job.If the job does not print, check the following:
Verify that the printer has media and ribbon. If the printer is showing any errors, it is
unlikely that the Ethernet adapter can send data to the printer. The LED continues to
blink until the printer malfunction is resolved or until the printer is turned off.
Flashing red indicates the Power On Self Test (POST) is in progress.
4. If the LED is solid red for more than 30 seconds, the Ethernet adapter has failed the
POST. A failed POST can be caused by any of the following:
The printer attached to the Ethernet adapter device is malfunctioning. Turn the printer
power off, wait 10 seconds, then turn the printer back on. If the Ethernet adapter still
fails the POST, the Ethernet adapter has a hardware problem that can be fixed only by
replacing or returning the unit. Contact technical support for repair or replacement
information.
5. If the LED is alternately flashing red and green for longer than 2 minutes, the Ethernet
adapter is in firmware-download mode. This means it is waiting for new firmware data
to be sent before it continues normal functioning. Perform the following:
If the Ethernet adapter was purposely put into firmware-download mode, finish the
download with the proper update utility. Contact the NBS web site at
http://www.nbstech.com to download this utility.
Contact technical support for help recovering this unit.
27
Network Status/Activity Indicator
A bi-colour status/activity LED indicates network speed, established link, and network activity.
1. If the LED is off, no link was established.
2. If the LED is solid green, a 100Base link is established.
3. If the LED is flashing green, a 100Base link is established and network activity has been
detected.
4. If the LED is solid orange, a 10Base link is established.
5. If the LED is flashing orange, a 10Base link was established and network activity has
been detected.
Network activity detected by this LED does not mean the activity is data for the print server.
The activity is all activity on the network seen on the Ethernet adapter.
1 Introduction
Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.
Printer Features
The following shows the main functional features found on your J360i Printer.
2
6Technical Specifications
General
Load-N-Go
TM
drop-in ribbon cartridge
16-digit LCD display
Drivers for Windows 2000, 2003 Server, XP and Vista
Colour Printing
Colour dye sublimation or monochrome thermal transfer printing
300 dpi (11.8 dots/mm) print resolution
Bar Code
Code 39, Code 128 B & C with & without check digit
2 of 5 & 2 of 5 interleaved
UPC-A, EAN 8 & EAN 13
PDF-417 2D bar code and other symbologies can be printed via Windows drivers
Cards
Types: PVC, PVC composite.
Card width/length: ISO CR-80-ISO 7810, 54mm (2.12”) x 86mm (3.38”)
Magnetic stripe-ISO 7811
Smart card - Contact and Contactless: 30 mil (0.76) to 40 mil (1.02)
Card thickness: 20 mil (0.5mm) to 40 mil (1.02mm) (+/- 10%)
28
Card Dimensions
ISO standard dimensions ISO standard dimensions
for plain card: for magnetic stripe card:
29
30
Ribbon Cartridges
Load-N-Go
TM
ribbon cartridge with integrated card-cleaning roller
i Series technology featuring contact-chip-based ribbon detection
YMCKO: 200 cards/cartridge
Monochrome: 1000 cards/cartridge in black, blue, red, green, gold or silver
850 cards/cartridge in white
Interfaces
USB 1.1 (cable included)
USB 1.1 and built-in Ethernet (optional)
Printer Dimensions
Width: 201mm (7.9”)
Depth: 328mm (12.9”)
Height: 235mm (9.25”)
Weight: 4.5kg (10lbs)
Electrical
110 ~ 240 Volts AC, 50 ~ 60 Hz (auto switching)
8MB image memory standard
FCC class B, CE, and NRTL approved
Environmental
Operating temperature: 60°F to 86°F (15°C to 30°C)
Operating humidity: 20% to 65% non-condensing
Storage temperature: 23°F to 158°F (-5°C to 70°C)
Storage humidity: 20% to 70% non-condensing
Ventilation: Free air
Options - available at time of order only
Magnetic encoder (30 mil cards only), 3 track HiCo/LoCo
Contact smart card encoder
Mifare contactless encoder and antenna
Appendix A Magnetic Encoder
Magnetic Card Stripe Encoder
This section contains information on the additional operations of the printers with magnetic
card stripe encoder.
Introduction
Operation and maintenance requirements for the printer with the optional magnetic card
stripe encoder. The magnetic encoder can be set for either high or low coercivity.
Media Loading Orientation
Caution: ONLY USE cards that comply with ISO 7810 & 7811 standards for magnetic
stripe cards. The magnetic stripe must be flush to the surface of the card to
work properly. Never use cards which have taped-on magnetic stripes.
The magnetic encoder is a factory installed item with
the read/write head positioned below the card path,
available with HICO or LOCO encoding.
When loading cards with magnetic stripes into the
card feeder, please ensure that the magnetic stripe
is facing the left side of the printer, and closest to
the bottom edge of the card feeder.
Note: NBS approved HICO & LOCO PVC cards are available.
(Ref. J100i printer media list).
31
STRIPE ON UNDERSIDE
AND TO THE RIGHT
Magnetic Encoder Cleaning
Use the standard cleaning card process as described in chapter 4. This cleans the most
important parts of the printer; including the printhead, transport roller and magnetic stripe
encoder.
ISO Standard Encoding
32
Track # Field Separator Track Density Valid Characters # of characters
1 ^ 210 BPI* Alphanumeric 79‡
(ASCII 20~95†)
2 = 75 BPI* Numeric 40‡
(ASCII 48~62)
3 = 210 BPI* Numeric 107‡
(ASCII 48~62)
*Bits per inch
†Except the "?" character
‡Including Start, Stop, and LRC characters. Also note that these 3 characters are automatically
managed by the magnetic encoder according to the ISO standard norms.
Note: Refer to the card printer programmer’s manual for complete programming information.
33
Appendix B Smart Card Encoder
Introduction
This section contains information on the additional operations of a J100i equipped with optional
contact and/or contactless smart card encoders.
Smart cards can have a built-in microprocessor and/or memory.
Contact smart card encoders physically make electrical connection via a contact pad on the
card. Contactless smart card encoders utilise a short-range radio signal.
Use of either type of smart card is entirely under the control of the third-party application
program - no operator action is required.
Media Loading Orientation
Contact smart cards
Position the cards with the gold-plated smart card
contacts at the top surface and nearer the entry slot.
When designing material to be printed, be sure the
print will not cover the contact area.
Contactless smart cards
Orientation is not a consideration.
When designing material to be printed, be sure the print
will not cover the smart chip area (either side of the card).
By looking at a unprinted card very carefully, it is possible to see the chip location.
If you print in this area, results will be unsatisfactory.
SMART CARD
CONTACT
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APPENDIX C Connecting to a Network
Card printers can be connected to an Ethernet network in three ways:
Printer Sharing
In printer sharing, the printer is
connected locally to the host
computer and configured to be
shared to other client
computers.
Client computers connect to the
printer over the network through
the host computer.
External Print Server
(Jet Direct)
A stand alone device that acts
as a server on the network
specifically for receiving print
jobs and passing them to the
printer.
Client computers connect to the
print server over a network.
Internal Print
Server
Similar to an external
print server, except the
print server is integrated
into the printer.
This removes the need
for a separate power
supply and separate
device drivers.
This is the simplest way
to network a printer.
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Appendix D Accessories & Supplies
Please contact your Javelin dealer to place an order for accessories and supplies.
IMPORTANT NOTICE:
Only TrueColours
TM
colour ribbon cartridges supplied by Javelin dealers can be used in this printer
.
RIBBONS
INTELLIGENT JAVELIN TRUECOLOURS
TM
ENCODED RIBBONS.
Each cartridge includes a cleaning roller.
NBS part no.
61133511 YMCKOi (200 cards)
61133111 Black (1000 cards)
61133112 Blue (1000 cards)
61133113 White ( 850 cards)
61133114 Red (1000 cards)
61133115 Green (1000 cards)
61133116 Gold (1000 cards)
61133117 Silver (1000 cards)
Note : Y = Yellow, M = Magenta, C = Cyan, K = Black , O = Overlay
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PLASTIC CARDS (per 1000 cards)
PVC 30 mil (0.76 mm)
92000009 Plain white cards
92000011 Plain white cards (with low coercivity magnetic stripe)
92000007 Plain white cards (with high coercivity magnetic stripe)
9104523-020 Plain white 30 mil 3-up breakaway key tags
92000700 Plain black cards
92000701 Plain silver cards
92000702 Plain gold cards
9104523-121 Plain white security cards with embedded security star opacity mark
9104523-122 Plain white security cards with lock & key colourshift ink image
PVC Composite 60/40 30 mil (0.76 mm)
9104524-101 Plain white cards
9104524-103 Plain white cards (with high coercivity magnetic stripe)
9104524-120 Plain white security cards with embedded world globe hologram design
OTHER CONSUMABLES
61100909 Printhead (J120i - J110i - J110m - J100i)
61100951 Cleaning cartridge rollers (pack of 5)
61100924 Printer cleaning kit (10 cards; 10 swabs)
61152270 Hand applied laminate patches (World Globe hologram)
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Appendix E Warranty Information
PRINTERS
NBS JAVELIN printers (excluding printhead) are warranted against defects in material or
workmanship. Proof of purchase or shipment date is required to validate the warranty. This warranty
is subject to normal usage and becomes void if the equipment is modified, improperly installed or
used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
PRINTHEADS
The original printhead is covered by an unlimited number of passes warranty.
The warranty period begins on purchase date. To qualify for this warranty, the printhead must be
returned to NBS or to an authorised dealer. Customers are not required to purchase NBS supplies
(media and/or ribbons) for warranty qualification. However, if it is determined that the use of other
manufacturers' supplies has caused any defect in the printhead for which a warranty claim is made,
the user is responsible for all charges required to repair the defect. The warranty becomes void if the
printhead is physically worn or damaged; also if it is determined that failure to follow the preventive
maintenance schedule listed in the user's manual has caused defects in the thermal printhead for
which a warranty claim is made.
SUPPLIES
These are warranted to be free from defect in material and workmanship provided the user has
complied with storage, handling and usage guidelines established for supplies used with NBS Javelin
printers.
SPARE PARTS
All parts, maintenance kits, options kits, and accessories are warranted to be free of defects in
material and workmanship. This warranty becomes void if the item is modified, improperly installed or
used, or damaged by accident or neglect.
Notes: Failure to exercise caution to protect the equipment from electrostatic discharge damage,
adverse temperature and humidity conditions or physical abuse, including, but not limited to, improper
packaging, shipping, service or repairs performed by personnel not authorised by NBS or an
authorised dealer may void the warranty. NBS or its authorised dealer will, at its option, repair or
replace the equipment or any parts which are determined to be defective within this warranty period,
and which are returned to NBS or its authorised dealer. NBS specifically disclaims the implied
warranties of merchantability and fitness for a particular purpose. For full warranty terms, including
the length of warranty period, please contact the Javelin dealer from whom you purchased your
printer.
Appendix F Technical Support
If for any reason you require product technical support, please contact the distributor where you
purchased your equipment. If they cannot help you, or at their direction, contact NBS.
For support in Europe, Middle East, For support in North and
Africa and Asia Pacific: South America:
NBS TECHNOLOGIES NBS TECHNOLOGIES
B1 MOORFIELD POINT 10925 BREN ROAD EAST
SLYFIELD INDUSTRIAL PARK MINNEAPOLIS MN 55343
GUILDFORD UNITED STATES OF AMERICA
SURREY GU1 1RU
UNITED KINGDOM
Tel: 1 800 565 9033 or
Tel: +44 (0)1483 563 200 +1 (952) 912 9423
Fax: +44 (0)1483 511 189 Fax: +1 (952( 912 9439
Email: technical.support@nbstech.com. Email: technical.support@nbstech.com
Web: www.nbstech.com
HOW TO RETURN YOUR PRINTER
If you have purchased your printer from an NBS distributor, please first contact them on their return
procedures.
Alternatively, contact the appropriate NBS Technical support department (details above) for
instructions before shipping your printer.
Only complete goods in their original packaging with a valid Returned Materials Advice
(RMA) number clearly marked on the outside can be accepted for return to NBS.
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39
Appendix G Declarations of Conformity
European Council Directive Compliance to Standards
89/336/EEC EMC Directive EN 55022-B RF Emissions
modified by control
92/31/EEC EMC Directive EN 500082-1, Immunity to
and 1992 Electromagnetic
93/63/EEC Disturbances
73/23/EEC Low voltage EN 60950 Product Safety
modified by Directive
593/68/EEC
Models: J100i conforms to the following specification:
FCC Part 15, Subpart A, Section 15.107(a) and
Section 15.109(a) Class A digital device
Supplemental Information:
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference , and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
INDUSTRY CANADA NOTICE
This device complies with Industry Canada ICES-003 class A requirements.
Cet équipement est conforme à l’ICES-003 classe A de la Norm Industrielle Canadienne.
TRADEMARKS
JAVELIN is a registered trademark of NBS Technologies. Windows and MS-DOS are registered
trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their
respective holders.
COPYRIGHT NOTICE
This document contains information proprietary to NBS. This document and the information
contained within is copyrighted by NBS and may not be duplicated in full or in part by any person
without written approval from NBS. While every effort has been made to keep the information
contained within current and accurate as of the date of publication, no guarantee is given or
implied that the document is error-free or that it is accurate with regard to any specification. NBS
reserves the right to make changes, for the purpose of product improvement, at any time.
PRODUCT DISPOSAL
Do not dispose this product in unsorted municipal waste.
This product is recyclable and should be recycled accordingly
to your local standards.
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