Jaton VIDEO-PX6200TC-LP, VIDEO-PX6200TC, VIDEO-PX6200TC-128LP User Manual

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Video-PX6200TC series
nVIDIA GeForce 6200 series
User’s Manual
Version 3.00
Copyright © 2006 Jaton Corporation, USA
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Contents
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WINDOWS® XP DRIVER INSTALLATION.................................. 14
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WINDOWS® 2000 DRIVER INSTALLATION .............................. 17
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Introduction

Video-PX6200TC series video accelerators are based on nVIDIA GeForce 6200 core technology. The Video-PX6200TC series feature the TurboCache technology.
The revolutionary TurboCache technology utilizes the additional bandwidth of the PCI Express graphics bus to reach higher levels of graphics performance than traditional video memory solutions, delivering the performance and features you expect from NVIDIA graphics hardware. By allowing the graphics processing unit (GPU) to share the capacity and bandwidth of dedicated video memory and dynamically available system memory, TurboCache turbocharges performance and provides larger total graphics memory for entry-level PCs.
Video-PX6200TC series also feature NVIDIA UltraShadow II technology designed to enhance the performance of shadow-intensive games. Video-PX6200TC series are the industry’s first and only GPUs to feature unique support for Microsoft DirectX 9.0 Shader Model 3.0.
Powered by the proven NVIDIA CineFX 3.0 engine, these advanced GPUs enable unlimited programmability and infinite program length, allowing develops to create new class of advanced visuals and effects. In addition, features such as displacement mapping enable the creation
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of unique 3D characters and objects, allowing develops to alter a 3D models appearance on an individual vertex basis. Through this technique, developers can create ultra realistic models that fully interact with the unique lighting of a particular environment. In addition, through Shader Model 3.0 and the advanced CineFX 3.0 engine, game develops can create complex lifelike effects like skin, hair and shadows that fool the eye of even the most discriminating game enthusiast.
Video-PX6200TC series deliver unmatched video features and functionality through the industry’s first on-chip video processor. This dedicated unit on the GPU handles the lion’s share of the video processing load, freeing up the CPU for other tasks. The video processor delivers MPEG support for encoding and decoding of both analog and digital video content, as well as high quality video scaling and filtering for impeccable playback quality at any widow size. An integrated TV encoder allows you to connect your PC to TV for direct to TV playback and advanced adaptive de-interlacing technology provides smooth playback on progressive displays.
Built on the foundation of the industry-renowned NVIDIA Unified Driver Architecture (UDA), Video-PX6200TC series deliver unmatched compatibility with the widest range of games and applications for the ultimate “install and play” experience. Equip yourself with a Video­PX6200TC series GPU so you can play your games the way it’s meant to be played.

Features and Specifications

Video-PX6200TC series
NVIDIA TurboCache Technology
This technology shares the capacity and bandwidth of dedicated video memory and dynamically available system memory for turbocharged performance and larger total graphics memory. Key features of the TurboCache architecture:
Patented hardware and software technologies that render
directly to system memory
A TurboCache Manager (TCM), which dynamically allocates
memory for maximum system performance
Intelligent software algorithms that maximize application
performance
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Bidirectional PCI Express® bandwidth, in conjunction with
TurboCache architecture, which improves graphics price/performance
CineFX 3.0 Engine
The third-generation of the NVIDIA® CineFX™ engine unleashes the power of the latest NVIDIA GPUs and streamlines the creation of complex visual effects. Through the power of the Microsoft® DirectX®
9.0 Shader Model 3.0 and OpenGL® 1.5 APIs, programmers can now develop shader programs utilizing these technologies and techniques:
Infinite length shader programs: With CineFX 3.0 there are no hardware-imposed limitations on shader programs. The technology and speed advancements of CineFX 3.0 ensure that longer programs will run blazingly fast. Dynamic flow control: Additional looping/branching options and new subroutine call/return functions give programmers even more choices for writing efficient shader programs. Displacement mapping: CineFX 3.0 allows vertex processing with textures, providing a new level of depth and realism to every component, surface, and character in a scene. Displacement mapping allows developers to make subtle changes in a model’s geometry with very little computational cost. Vertex frequency stream divider: Effects can be efficiently applied to multiple characters or objects in a scene, providing individuality where models are otherwise identical. Multiple Render Target (MRT) technology: MRTs allow for deferred shading, a technique where the lighting of a scene can be done after rendering all of the geometry, eliminating multiple passes through the scene. Photorealistic lighting can be created while avoiding unnecessary processing time for pixels that do not contribute to the visible portions of an image.
With the increased horsepower provided by the CineFX 3.0 engine, developers can create more unique game features and effects than ever before. New effects include subsurface scattering, providing depth and realistic translucence to skin and other surfaces; soft shadows for sophisticated lighting effects; accurately represented environmental and ground shadows; and global illumination for incredibly photorealistic lighting. All of these effects can be combined to create intricate, detailed, true-to-life scenes that completely immerse you in the game environment.
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NVIDIA CineFX 3.0 is poised to unleash a new level of programming creativity. With full DirectX 9.0 Shader Model 3.0 support, the newest Video-PX6200TC series will soon power a new generation of games with unmatched realism, digital worlds with mind-blowing complexity, and lifelike characters that move through cinematic-quality environments.
Intellisample Technology The industry’s fastest antialiasing delivers ultra-realistic visuals, with no jagged edges, at lightning-fast speeds. Visual quality is taken to new heights through a new rotated grid sampling pattern.
UltraShadow II Technology
Video-PX6200TC series of GPUs delivers the patent-pending NVIDIA® UltraShadow™ II technology, which can be applied to today’s games to build stunning visual effects and to create distinctive digital environments. With a system powered by a Video-PX6200TC series GPU, anytime a game or application calculates shadows, UltraShadow II will enhance the overall performance. With UltraShadow II hardware, the more passes that are required for the lighting and shadow calculations in a scene, the more significant the performance improvement, with the most complex scenes achieving the most noticeable results. Thus, emerging next-generation games, that employ multiple light sources with many visible objects in each scene—such as Doom III from id Software—will see dramatic improvements in execution speeds. The technology advancements in UltraShadow II also deliver a 4× performance increase (compared to the previous generation) for passes involving shadow volumes.
NVIDIA UltraShadow II gives developers the ability to calculate shadows much more quickly by eliminating unnecessary areas from consideration. By defining a bounded portion of a scene (called “depth bounds”), and focusing calculations only on the area most affected by the light source, developers can greatly accelerate the shadow generation process. With the ability to fine-tune shadows within critical regions, developers create incredible visualizations that mimic reality, and still achieve awesome performance for fast-action games. UltraShadow II also works perfectly with NVIDIA® Intellisample 3.0 technology to ensure that shadow edges are properly antialiased.
NVIDIA PureVideo Technology
The combination of the Video-PX6200TC Series GPUs’ high-definition video processor and NVIDIA video decode software delivers
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unprecedented HD video, stunning picture clarity, smooth video, accurate color, and precise image scaling for all video content to turn your PC into a high-end home theater
Unified Driver Architecture (UDA)
The Nvidia UDA guarantees forward and backward compatibility with software drivers. This simplifies upgrading to a new NVIDIA product because all NVIDIA products work with the same driver software.
nView Multi-Display Technology The nView hardware and software technology combination delivers maximum flexibility for multi-display options and provides unprecedented end-user control of the desktop experience.
Digital Vibrance 3.0
This feature allows the user to adjust color controls digitally to compensate for the lighting conditions of their workspace, in order to achieve accurate and bright colors in all conditions.
128-Bit Studio-Precision Computation 128-bit studio-precision computation through the entire pipeline prevents image defects due to low precision and ensures the best image quality for even the most demanding applications
Full-Speed 32-Bit Color Precision Delivers increased image quality with no performance compromise.
Full MPEG Support Delivers a stunning video experience through encoding and decoding of analog and digital content.
Advanced Adaptive De-Interlacing Smoothes video and DVD playback on progressive displays
Video Scaling and Filtering High-quality scaling and filtering technology improves video playback quality at any window size, including full-screen HDTV resolutions.
Integrated TV Encoder Provides best-of-class TV-out functionality for resolutions up to 1024x768.
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Microsoft® DirectX® 9.0 Optimizations and Support Ensures the best performance and application compatibility for all DirectX 9 applications.
OpenGL® 1.5 Optimizations and Support Ensures the best performance and application compatibility for all OpenGL applications.
PCI Express Support
PCI Express is a new Intel bus architecture that doubles the bandwidth of the AGP 8X bus, delivering over 4 GB per second in both upstream and downstream data transfers.
Dual 400MHz RAMDACs Blazing-fast RAMDACs support dual QXGA displays with ultra-high, ergonomic refresh rates–up to 2048x1536@85Hz.
Compatibility
NVIDIA Unified Driver Architecture (UDA)
Fully compliant with OpenGL 1.5
Microsoft DirectX 9.0
WHQL-certified for Windows XP, Windows 2000
PERFORMANCE
Up to 1.2 billion texels per second fill rate
Up to 225 million vertices per second
128-bit memory interface
4 Pixels/Clock Rendering Pipeline
400MHz RAMDACs support

System Requirement

Intel Pentium® P4 or compatible system with PCI Express Bus (x16) Extension Slot
CD-ROM drive, Quad speed or faster
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Hard Drive with at least 100MB Free space
MS Windows® 2000/XP operating system
For full 128MB support, system memory must have at
least 512MB. (
PX6200TC-32LP
For Video-PX6200TC-16, Video-PX6200TC-32 and Video-
)
For full 256MB support, system memory must have at least 512MB. (
PX6200TC-128LP
For Video-PX6200TC, Video-PX6200TC-LP and Video-
)

Check List

Video-PX6200TC-16, Video-PX6200TC-32, Video- PX6200TC, Video-PX6200TC-32LP, Video-PX6200TC­LP or Video-PX6200TC-128LP Multimedia Accelerator
Mini-DIN 9-pin (TV-Out) converter cable for Composite RCA or S-Video Out connection
DVI to RGB converter
Software & Documents CD
Quick Start Guide (Printed)

Hardware Description

Bracket
MD 9Pin ( TV out )
DVI-I 24Pin ( DVI out )
DB15 VGA ( RGB out )
Product name / PCB version Core Chipset PCB Size Memory Size
Video-PX6200TC-16* 82328A nVIDIA GeForce 6200TC W=6.6” X H=4.375” 4M*16 x 2 DDR TSOP II 16MB
Video-PX6200TC-32* 82328A nVIDIA GeForce 6200TC W=6.6” X H=4.375” 16M*16 x 1 DDR TSOP II 32MB
Width
nVIDIA 6200TC
Display Memory
Height
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Video-PX6200TC** 82328A nVIDIA GeForce 6200TC W=6.6” X H=375” 8M*16 x 4 DDR TSOP II 64MB
Video-PX6200TC** 82328A nVIDIA GeForce 6200TC W=6.6” X H=375” 16M*16 x 2 DDR TSOP II 64MB
* For full 128MB support, the system memory must have at least 512MB ** For full 256MB support, the system memory must have at least 512MB

Low profile

Bracket
DB 15 VGA (RGB out)
DVI-I 24Pin ( DVI out )
DIM-4Pin (TV out)
Display
nVIDIA
6200TC
Memory
Product name / PCB version Core Chipset PCB Size Memory Size
Video-PX6200TC-32LP 82328B nVIDIA GeForce 6200TC W=6.25” X H=2.5” 8M*16 x 2 DDR TSOP II 32MB
Video-PX6200TC-LP 82328B nVIDIA GeForce 6200TC W=6.25” X H=2.5” 16M*16 x 2 DDR TSOP II 64MB
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Video-PX6200TC-128LP 82328B nVIDIA GeForce 6200TC W=6.25” X H=2.5” 16M*16 x 4 DDR TSOP II 128MB

Low profile configuration only available for the 3 models listed above.

Accessories for VGA cards are sold separately. Please go to http://Store.anvshopper.net for more details.

Display Devices Output

Converter Cable
TV
CRT
Monitor
LCD
CRT
Monitor
1. RGB out - DB15 VGA connector to analog monitor.
2. DVI out - DVI connects to LCD display panel.
3. DVI converts to RGB with DVI-RGB converter for Dual RGB out.
4. TV-Out - MD4 connector converts S-Video to RCA Composite Output or direct connects S-Video to TV set.
4
3
2
1
Composite RCA
S-Video out
DVI out Connector
DB 15 VGA Connector
Quad Output Optional
1. RGB out
2. DVI out
3. DVI convert to RGB
4. TVout
DIM-9Pin
DVI to RGB Converter
Low profile configuration
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CRT
Monitor
CRT
Monitor
Quad Output Optional
1. RGB out
1
2
2. DVI convert to RGB
3. DVI out
4. TVout
DB 15 VGA Connector
DVI to RGB Converter
LCD
TV
3
DVI out Connector
Converter Cable
Composite RCA
4
S-Video out
DIM-9Pin

Hardware Installation

Installation Procedures

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!! WARNING!!
Discharge static electricity by
touching the GROUND such
as metal part of your case
connected with good power
ground before you handle the
electronic circuit boards.
The manufacturer assumes no liability for any damage, caused directly or indirectly, by improper installation of any components by unauthorized service personnel. If you do not feel comfortable performing the installation, consult with a qualified computer technician
.

Steps:

1. Turn OFF all powers to your system, including any peripherals (printer,
external drives, modem, etc.).
2. Disconnect the power cord and the monitor cable from the back of the
computer.
3. Unfasten the cover mounting screws on your system and remove the
system cover. Refer to your system user manual for instructions to determine the location of the mounting screws.
4. Remove the retaining screw that holds the slot cover in place. Slide
the slot cover out and put the screw aside (you will need it to secure the adapter).
5. To install the adapter in AGP expansion slot, carefully line up the gold-
fingered edge connector on the adapter directly above the expansion slot connector on the motherboard. Then press the adapter into place, completely. Use the (remaining) screw you removed to secure the adapter-retaining bracket in place.
6. Replace the computer cover. Secure the cover with the mounting
screws you removed in Step 3.
You have now completed the installation of your new graphics adapter on your system.
Upgrade Steps:
Add or change your video adapter to an existing system, you may precede a few steps before you install the new hardware and software (video display driver). The followings are some of the considerations:
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1. To add a new adapter, ensure the mainboard has available IRQ for new devices, and there is no conflict between each other.
2. If you try adding this video adapter to an ALL-IN-ONE mainboard (which video port built-in already), then you have to disable that port first. Otherwise, that will be a problem for the new video adapter setup.
3. The driver installation for system upgrade is the same as below, if error occurs when you proceed to step 1, 2 or 3, please consult with your system dealer or the existing hardware manufacturer support.

Software Installation

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Windows® XP Driver Installation
InstallShield® Program:
Microsoft Windows® XP detects this new hardware and places appropriate display driver from its system folder automatically - it doesn’t matter if you have added a new driver or changed the existing one. To maximize the video board acceleration and increase its performance, you may install the manufacturer’s display driver as follows:
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1.
Autorun feature brings-up the “Welcome Screen”, and you may point to “Display Driver” and then press on it.
Microsoft InstallShield® Wizard has start loading its setup process;
2.
please wait until it has completed.
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Click on “Next” to continue the process.
3.
4.
The Windows system will copy all driver files from source media to your local hard disk; please wait until the process has completed.
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Click on “Finish” to restart your computer, the new display driver will
5.
be in place after Windows boots-up.
á Windows
InstallShield® Program:
Microsoft Windows®2000 detects this new hardware and places appropriate display driver from its system folder automatically - it doesn’t matter if you have added a new driver or changed the existing one. To maximize the video board acceleration and increase its performance, you may install the manufacturer’s display driver as follows:
®
2000 Driver Installation
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1.
Autorun feature brings-up the “Welcome Screen”, and you may point to “Display Driver” and then press on it.
Microsoft InstallShield® Wizard has start loading its setup process;
2.
please wait until it has completed.
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Click on “Next” to continue the process.
3.
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4. Click on “Finish” to restart your computer, the new display driver will
be in place after Windows boots-up.
Notice: We believe that the all the installation steps mentioned above
are clear from manufacturer software’s CD to your operating system. Any procedures other than these processes have not been specified.

Technical Assistance

Q: Why is the display shifted or changed sizes when I switch display modes? Explain and Suggestion:
Some monitors lack auto-sizing features or just do not synchronize properly to the video board output. In some cases, horizontal and vertical display adjustments may be necessary. Use the monitor control panel functions to adjust screen.
In other cases, mode type and refresh rate adjustments may be necessary. Use the utility program, which provided by video card manufacturer or production developer. To center the display with normal type (mode 3), and to reduce (decrease) the refresh rate with the monitor's specification.
Q: What kind monitors can display 800x600 modes or higher resolution mode? Explain and Suggestion:
To display 800x600 resolution at 60Hz refresh rate, the monitor must be capable of synchronizing a 31.5KHz horizontal scan rate (e.g., NEC 2A, 3D). At 72Hz refresh rate, the monitor must be capable of synchronizing a 48.0KHz scan rate (e.g., Sony HG 1304, NEC 4D, 5D, Seiko 1450).
To display 1024x768 interlaced mode; the monitor must be capable of synchronizing a 35.5KHz horizontal scan rate (e.g., NEC 3D, Seiko 1430 or
1440). To display 1024x768 non-interlaced mode at 60Hz, the monitor must be
capable of synchronizing a 48.7KHz scan rate (e.g., Sony HG 1304, NEC 4D, 5D, Seiko 1450).
To display 1024x768 non-interlaced mode at 70Hz, the monitor must be capable of synchronizing a 56.4KHz scan rate (e.g., NEC 4D).
Q: System hangs-up after installing video driver. Explain and Suggestion:
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Today, most video drivers are developed for 32-bit processing and may require a channel to Code/Decode. Conflict between device drivers and TSR (terminate­and-stay-resident) programs will inverted the display, and are particularly effectual at crashing computer. The most effective way to check for conflicts is to replace with the original video driver, or delete and re-install the current video driver to the system.
Accomplishing IRQs (Interrupt Request Query) settings or troubleshooting the conflicts on hardware source may necessary. Most AGP video cards designed for Plug-n-Play, that means video card IRQ's setup which controls by main board’s (motherboard) circuitry and BIOS. Physically pulling out other devices from system, and re-starts the computer. Confirm and modify your IRQ addresses with qualified computer technician.
Q: Multiple images or unreadable screen after loading video driver. Explain and Suggestion:
There are a variety of reasons why the display might be distorted. One common reason is a monitor mis-match. Some older multi-frequency monitors are unable to switch video modes without being turned off, then turned on again.
If the problem occurring in windows, make sure that you have loaded that proper video driver, and that the driver is compatible with the monitor being used. Try re­configuring your application software to use a compatible video mode. If problem persist in windows, load the standard generic VGA driver. The generic VGA driver should function properly with virtually every video board and VGA (or SVGA) monitor available.
If that is an unsatisfactory solution, you may have to upgrade to a monitor that supports the desired video mode.
Some new monitors are also synchronizing this problem because built-in DDC (Data-Digital-Channel) feature. Sometime that DDC automatically setup the display frequency without loading video driver. Try to turn it off, or change settings of monitor type in your system.
Q: Selection of color, resolution and refresh rate combination that always backs to default after restart the system.
Explain and Suggestion:
Accordingly, there must be a bug (defected source-code) in video driver, or in the system. Debug the source-code or fix the error in video driver that should be done by the driver developer. Likewise, upgrade the video driver from the manufacturer or from the original software developer is necessary.

Frequently Asked Questions (FAQ)

Q1: What is NVIDIA® GeForce™ 6200 with NVIDIA® TurboCache™ technology?
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Answer
The NVIDIA® GeForce™ 6200 with NVIDIA® TurboCache™ technology is a new graphics processing unit (GPU) featuring NVIDIA TurboCache technology which allows the GPU to render directly to system memory at rapid speeds.
Q2: How much “actual” memory will be onboard a GeForce 6200 with TurboCache board?
Answer
It depends on the customer. The minimum is 16MB. Turbo Cache will then dynamically allocate the rest from system memory depending on the application that’s running and perform like a 128MB frame buffer.
Q3: Shouldn’t you call this a “virtual 128MB board” not a 128MB board, since the memory is not on the board?
Answer
With TurboCache, the graphics driver uses system memory to augment the local graphics memory as needed by the application. As such, a GeForce 6200 GPU w/ TurboCache can deliver the same experience that a non-TurboCache GPU can. In fact a TurboCache GPU will outperform a non-TurboCache GPU at the same price point. Thus, it shouldn’t matter to an end-user where the actual memory is located.
Q4: Does the sharing of memory slow down any other main memory operations? Answer
We have performed a variety of system benchmarks and our data shows that TurboCache doesn’t negatively impact system performance, including system memory performance. As a matter of fact, we consistently outperform integrated solutions as well as non-TurboCache GPUs in all the system benchmarks we’ve tested.
Q5: Is TurboCache hardware, software or both? Answer
Both, it is patented hardware and software technology.
Q6: Why am I getting "This device can not start (Code 10)"? Answer
Code-10 error often occurs when there no resources assign to this card to function or initialize and or start up. If not too severe of resources problem, enabling IRQ from the mainboard BIOS may resolve this error. Once in the mainboard BIOS, search for "Assign IRQ for VGA" or "Allocate an Interrupt for Video" or similar description. Your select option should be "Yes" or "Enable".
Q7: Which card support DirectX9? Answer
All NVIDIA FX series and later will support DirectX9.
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Q8: How do I update my old VGA card to DirectX9? Answer
Only updating to the latest VGA card will support DirectX9. Updating driver for the old VGA card will not make your old VGA card to support DirectX9. Reason is due to hardware on the VGA card.
Q9: What is causing TV display black and white? Answer
Please mouse right click on desktop-click on properties-settings-advanced­GeForce(top tap)-you will see a pop up menu on left hand side-right click on your TV display(normally is your secondary display-click on TV format-click on advanced-under TV format, select S-Video or RCA which you are attached. Then click apply-o.k.
Q10: Why am I getting error when clicking on "Display Driver" from the CD DISC?
Answer
Older PC from Gateway / DELL / HP will have this problem due to older equipement which does not have the current information to process. You will manually need to use your Windows Explorer [not Internet Explorer] to navigate to your CD ROM drive. Next, navigate or browse to subfolder. Depending on which CDDISC and product you have, you will need to find a file call setup or setup.exe.
Using 3DForce 4 series CDDISC version 3.20D and assuming your CD ROM drive is "D" [your CDROM drive may differ], you will see 3DApplication, DirectX etc... Look for the folder of your Windows O.S. [Operating System] you trying to install on. The folder should be like Win2KXP or Win9x and or WinNT. Depending on which OS you using, navigate to the folder and look for Setup or Setup.exe. There will be several "Setup" file. This setup file should be either Setup.exe or Application file or have a picture of a PC icon.

Pinout and Sync Frequencies

Analog Color Display Pinouts (DB 15)

PIN FUNCTION
1
Red Video1
2
Green Video1
3
Blue Video1
4 Not Used
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5 Ground 6 Red Return (ground) 7 Green Return (ground) 8 Blue Return (ground)
9 Vcc (+5v DDC Power) 10 Sync Return (ground) 11 Monitor ID (not used) 12 SDA (DDC support) 13 Horizontal Sync 14 Vertical Sync 15 SCL (DDC support)
Note: Analog monochrome type monitors use green video for all video input
and ignore red and blue video.

Conversion Table: Pin Adapters

If you will be using a 9-to-15-pin adapter cable to link your 9-pin monitor connector to the 15-pin accelerator card connector, check Table carefully before you install the cable. The 9-to-15 pin adapter cables are available from a variety of sources, but they need to match the specifications in Table to work properly with your new card.
The adapter cable requires a D-shaped 9 pin female connector and a D-shaped 15 pin male connector.

9-to-15 Pin Conversion Table

9 PIN SIGNALS PIN NO. 15 PIN SIGNALS PIN NO.
Red 1 Red 1
Green 2 Green 2
Blue 3 Blue 3
Horz Sync 4 Horz Sync 13
Vert Sync 5 Vert Sync 14
Red Ground 6 Return Red 6
Green Ground 7 Return Green 7
Blue Ground 8 Return Blue 8
Sync Ground 9 Digital Ground 10
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Analog Video Signals
Black Level = 0 V Full Intensity (White) Level = +0.7 V
Ground 5

Digital Visual Interface (DVI-I) Connector

1 8 C1 C2
17 24 C3 C4
24 pin DVI FEMALE connector built-in onboard.
Pin Number Signals
1 TMDS Data 2 ­2 TMDS Data 2 + 3 TMDS Data 2 Shield 4 No Connection 5 No Connection 6 DDC Clock 7 DDC Data 8 No Connection
9 TMDS Data 1 ­10 TMDS Data 1 + 11 TMDS Data 1 Shield 12 No Connection 13 No Connection 14 +5 V Power 15 Ground (for +5 V) 16 Hot Plug Detect 17 TMDS Data 0 ­18 TMDS Data 0 + 19 TMDS Data 0 Shield
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20 No Connection 21 No Connection 22 TMDS Clock Shield 23 TMDS Clock + 24 TMDS Clock <

Technical Support

In the event you have a technical problem with this product, please read the README files in the software CD_ROM. Updated drivers are available through Jaton Web site. Have following information handy when you contact technical support:
; Name of the product. ; Software Driver and Version. ; System Information, such as CPU speed, BIOS version, Monitor
Specification, etc.
; Description of the problems including any error messages.
Telephone:
FAX:
email:
Website:
(408) 934-9369 (Mon. - Fri. 9am-5pm PST)
(408) 942-6699
vgasupport@jaton.com
www.jaton.com

How to Obtain Warranty Service

In the worldwide contact: www.jaton.com
In United States contact: Jaton Corporation. Service Center 556 S. Milpitas Blvd.,
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Milpitas, CA 95035 (408)-934-9369
In Thailand contact:
Jaton (Thailand) Co., Ltd.
93, 93/1-2 Moo 4 Thana City PC Tower 1st Fl. Bangna-Trad KM.14
Bangchalong Bangplee Samutprakarn 10540 Thailand Tel: 662-336-1212 Fax: 662-336-1213 Tech Support: 662-336-0818
In Taiwan contact:
In Australia contact: Jaton Technology pty, Ltd. Unit 8, 41-49 Norcal Road, Nunawading, Vic 3131 Australia Tel: (Mel) 03 9873 3999 (Syd) 02 9476 8781 Fax 03 9873 3933
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FCC SHIELDED CABLE WARNING:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation,
“SHIELD INTERFERENCE CABLE (S) MUST BE USED ACCORDING TO FCC 15.27©.” CAUTION: Changes or modifications not expressly approved by the Manufacturer could void your
authority to operate this equipment in accordance with FCC rules and regulations.
SOFTWARE LICENSE AGREEMENT:
The Company grants the customer a non-exclusive, non-transferable license to use the software in this package for internal use on a single computer system. No other license of any kind is granted to any part of the product or any of the intellectual property therein.

Limited Warranty

Manufacturer warrants that the products sold hereunder are free from defects in material and workmanship for a period of two (2) years from manufacturing date. This limited warranty applies only to the original purchaser of Jaton Product and is not transferable. This limited warranty does not apply if failure to the Product Registration, or over thirty (30) days from purchase (original invoice date). This Limited Warranty does not cover any incompatibilities due to the user’s computer, hardware, software or any related system configuration in which the Jaton Products interfaces. Proof of purchase will be requiring before any consideration by Manufacturer occurs.
TRADEMARK AND COPYRIGHT:
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision,
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and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
All Trademarks and Registered Trademarks belong to respective owners.
©2006 Jaton Corporation. All rights reserved.

Other Limits

The forgoing is in lieu of all other warranties, expressed or implied. Including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
Manufacturer does not warrant against damages or defects arising out of improper or abnormal use of handling of the products; against defects or damages arising from improper installation (where installation is by persons other than Manufacturer), against defects in products or components not manufactured or installed by Manufacturer, or against damages result from non-manufacturer made products or components. This warranty does not apply if accident, abuse, nor misuse has damaged the Product. This warranty also does not apply to products upon which repairs have been affected or attempted by persons other than pursuant to written authorization by Manufacturer.

Exclusive Obligation

This warranty is exclusive. The sole and exclusive obligation of Manufacturer shall repair or replace the defective products in the manner and for the period provided above. Manufacturer shall not have any other obligation with respect to the Products or any part thereof, whether based on contract, tort, and strict liability or otherwise. Under no circumstances, whether based on this Limited Warranty or otherwise, Manufacturer shall not be liable for incidental, special, or consequential damage.
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Other Statements

Manufacturer’s employees or representatives’ ORAL OR OTHER WRITTEN STATEMENTS DO NOT CONSTITUE WARRANTIES, shall not be relied upon by Buyer, and is not a
part of the contract for sale or this Limited Warranty.

Terms and Conditions

Direct Jaton Customer: This warranty applies only for a
period of two (2) years from purchase date of Jaton original invoice.
Reseller/ Vendor: This warranty applies only for a
period of two (2) years from manufacturing date.
Registered User: This warranty applies only for a
period of two (2) years from purchase date and register within 30 days of purchase date from legal reseller.
Others: If the products do not conform to this
Limited Warranty (as herein above described), Manufacturer should charge services such as repair, replacement whether based on its costs. Shipping and installation of the replacement Products or replacement parts shall be at User’s expanse.

Services agreement:

(1) All applicants shall complete service request form from
Manufacturer.
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(2) All returned checks will be charged a $20.00 fee by
Manufacturer.
(3) All repair and replacement services allow 4-6 weeks from
the date of receiving by Manufacturer.
(4) All products without warranties require service processing
fee $20 (payment in advance), which is not refundable.

Entire Obligation

This Limited Warranty states the entire obligation of Manufacturer with respect to the Products. If any part of this Limited Warranty is determined to be void or illegal, the remainder shall remain in force and effect. Some states do not allow limitation of implied warranties, or exclusive or limitation on product incidental or consequential damages, so above limitation may not apply to you. This warranty gives you specific legal rights. You may have other rights, which may vary from state to state.
This warranty applies only to this product, and is governed by the law of the State of California.

Reducing Warranty Claim Rejections

To reduce the potential of incurring damages not covered by Manufacturers warranties, we strongly recommend the following:
Read your manuals before installing peripherals and/or before making changes to the machine’s configuration;
Ask your dealer if there are any known problems with the system requirements or installation procedures for any add-on products that your are purchasing;
Buy industry standard products where compatibility issue are more likely to surface;
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If you are unsure about installation for a new product, contact your dealer’s service department.
We believe it is important for you to know and understand what your warranty coverage provides and what it does not.
We also want you to be aware that most hardware warranties only relate to the function of the hardware. In most cases, no assurances are given by the manufacturer that the hardware item will work in conjunction with any other hardware item. If a computer product is not working because it is not compatible with another product, or because it has not been properly installed and set-up, the manufacturer does not pay for the service time. To help avoid these inconveniences, contact a professional consultant that one can help you determine the possibility of incompatibility issue before you purchase add-on or accessories.
Warranty Service Use Only
Serial Number - ten or eleven digit code, the serial number consists of the following parts:
Packaging Type Manufactured Date Code Production Numerical Code
A 00 8 000015
Year Month
XXXXX-XXX-XX S/N: A008000015
XXXX XX XXXXXX00.0xxxx/xxxx
Product Label and Manufactured Date Code
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