Jaton Video-348PCI Series, Video-338PCI Series User Manual

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Video-338/348PCI Series
Copyright © 2013 Jaton Corporation, USA 1
NVIDIA GeForce 6200 series
User’s Manual
Version 18.00
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Video-338/348PCI Series
Copyright © 2013 Jaton Corporation, USA 2
Contents
INTRODUCTION......................................................................... 3
FEATURES AND SPECIFICATIONS......................................... 4
SYSTEM REQUIREMENT .......................................................... 8
CHECK LIST............................................................................... 8
HARDWARE DESCRIPTION...................................................... 9
DISPLAY DEVICES OUTPUT .................................................. 16
HARDWARE INSTALLATION.................................................. 24
SOFTWARE INSTALLATION................................................... 26
TECHNICAL ASSISTANCE...................................................... 30
PINOUT AND SYNC FREQUENCIES...................................... 34
LIMITED WARRANTY .............................................................. 40
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Video-338/348PCI Series
Copyright © 2013 Jaton Corporation, USA 3
Introduction
Video-338/348PCI series video accelerators are based on NVIDIA GeForce 6200 core technology. Video-338/348PCI series feature NVIDIA UltraShadow II technology designed to enhance the performance of shadow-intensive games.
Powered by the proven NVIDIA CineFX 3.0 engine, these advanced GPUs enable unlimited programmability and infinite program length, allowing develops to create new class of advanced visuals and effects. In addition, features such as displacement mapping enable the creation of unique 3D characters and objects, allowing develops to alter a 3D models appearance on an individual vertex basis. Through this technique, developers can create ultra realistic models that fully interact with the unique lighting of a particular environment. In addition, through Shader Model 3.0 and the advanced CineFX 3.0 engine, game develops can create complex lifelike effects like skin, hair and shadows that fool the eye of even the most discriminating game enthusiast.
Video-338/348PCI series deliver unmatched video features and functionality through the industry’s first on-chip video processor. This dedicated unit on the GPU handles the lion’s share of the video processing load, freeing up the CPU for other tasks. The video processor delivers MPEG support for encoding and decoding of both analog and digital video content, as well as high quality video scaling and filtering for impeccable playback quality at any widow size.
Built on the foundation of the industry-renowned NVIDIA Unified Driver Architecture (UDA), Video-338/348PCI series deliver unmatched compatibility with the widest range of games and applications for the ultimate “install and play” experience. Equip yourself with a Video­338/348PCI series GPU so you can play your games the way it’s meant to be played.
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Video-338/348PCI Series
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Features and Specifications
Video-338/348PCI series CineFX 3.0 Engine
The third-generation of the NVIDIA® CineFX™ engine unleashes the power of the latest NVIDIA GPUs and streamlines the creation of complex visual effects. Through the power of the Microsoft® DirectX®
9.0 Shader Model 3.0 and OpenGL® 1.5 APIs, programmers can now develop shader programs utilizing these technologies and techniques:
Infinite length shader programs: With CineFX 3.0 there are no hardware-imposed limitations on shader programs. The technology and speed advancements of CineFX 3.0 ensure that longer programs will run blazingly fast. Dynamic flow control: Additional looping/branching options and new subroutine call/return functions give programmers even more choices for writing efficient shader programs. Displacement mapping: CineFX 3.0 allows vertex processing with textures, providing a new level of depth and realism to every component, surface, and character in a scene. Displacement mapping allows developers to make subtle changes in a model’s geometry with very little computational cost. Vertex frequency stream divider: Effects can be efficiently applied to multiple characters or objects in a scene, providing individuality where models are otherwise identical. Multiple Render Target (MRT) technology: MRTs allow for deferred shading, a technique where the lighting of a scene can be done after rendering all of the geometry, eliminating multiple passes through the scene. Photorealistic lighting can be created while avoiding unnecessary processing time for pixels that do not contribute to the visible portions of an image.
With the increased horsepower provided by the CineFX 3.0 engine, developers can create more unique game features and effects than ever before. New effects include subsurface scattering, providing depth and realistic translucence to skin and other surfaces; soft shadows for sophisticated lighting effects; accurately represented environmental and ground shadows; and global illumination for incredibly photorealistic lighting. All of these effects can be combined to create intricate, detailed, true-to-life scenes that completely immerse you in the game environment.
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NVIDIA CineFX 3.0 is poised to unleash a new level of programming creativity. With full DirectX 9.0 Shader Model 3.0 support, the newest Video-338/348PCI series will soon power a new generation of games with unmatched realism, digital worlds with mind-blowing complexity, and lifelike characters that move through cinematic-quality environments.
Intellisample Technology
The industry’s fastest antialiasing delivers ultra-realistic visuals, with no jagged edges, at lightning-fast speeds. Visual quality is taken to new heights through a new rotated grid sampling pattern.
UltraShadow II Technology
Video-338/348PCI series of GPUs delivers the patent-pending NVIDIA® UltraShadow™ II technology, which can be applied to today’s games to build stunning visual effects and to create distinctive digital environments. With a system powered by a Video-338/348PCI series GPU, anytime a game or application calculates shadows, UltraShadow II will enhance the overall performance. With UltraShadow II hardware, the more passes that are required for the lighting and shadow calculations in a scene, the more significant the performance improvement, with the most complex scenes achieving the most noticeable results. Thus, emerging next-generation games, that employ multiple light sources with many visible objects in each scene—such as Doom III from id Software—will see dramatic improvements in execution speeds. The technology advancements in UltraShadow II also deliver a 4× performance increase (compared to the previous generation) for passes involving shadow volumes.
NVIDIA UltraShadow II gives developers the ability to calculate shadows much more quickly by eliminating unnecessary areas from consideration. By defining a bounded portion of a scene (called “depth bounds”), and focusing calculations only on the area most affected by the light source, developers can greatly accelerate the shadow generation process. With the ability to fine-tune shadows within critical regions, developers create incredible visualizations that mimic reality, and still achieve awesome performance for fast-action games. UltraShadow II also works perfectly with NVIDIA® Intellisample 3.0 technology to ensure that shadow edges are properly antialiased.
Unified Driver Architecture (UDA)
The NVIDIA UDA guarantees forward and backward compatibility with software drivers. This simplifies upgrading to a new NVIDIA product because all NVIDIA products work with the same driver software.
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Video-338/348PCI Series
Copyright © 2013 Jaton Corporation, USA 6
nView Multi-Display Technology
The nView hardware and software technology combination delivers maximum flexibility for multi-display options and provides unprecedented end-user control of the desktop experience.
Digital Vibrance 3.0
This feature allows the user to adjust color controls digitally to compensate for the lighting conditions of their workspace, in order to achieve accurate and bright colors in all conditions.
128-Bit Studio-Precision Computation
128-bit studio-precision computation through the entire pipeline prevents image defects due to low precision and ensures the best image quality for even the most demanding applications
Full-Speed 32-Bit Color Precision
Delivers increased image quality with no performance compromise.
Full MPEG Support
Delivers a stunning video experience through encoding and decoding of analog and digital content.
Advanced Adaptive De-Interlacing
Smoothes video and DVD playback on progressive displays
Video Scaling and Filtering
High-quality scaling and filtering technology improves video playback quality at any window size, including full-screen HDTV resolutions.
Microsoft® DirectX® 9.0 Optimizations and Support
Ensures the best performance and application compatibility for all DirectX 9 applications.
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Video-338/348PCI Series
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OpenGL® 1.5 Optimizations and Support
Ensures the best performance and application compatibility for all OpenGL applications.
Dual 400MHz RAMDACs
Blazing-fast RAMDACs support dual QXGA displays with ultra-high, ergonomic refresh rates–up to 2048x1536@85Hz.
Compatibility
NVIDIA Unified Driver Architecture (UDA)
Fully compliant with OpenGL 1.5
Microsoft DirectX 9.0
WHQL-certified for Windows XP, Windows 2000, Windows
Vista, Windows 7, Windows 8
PERFORMANCE
Up to 1.2 billion texels per second fill rate
Up to 225 million vertices per second
128-bit memory interface
4 Pixels/Clock Rendering Pipeline
400MHz RAMDACs support
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Video-338/348PCI Series
Copyright © 2013 Jaton Corporation, USA 8
System Requirement
Intel Pentium® P4 or compatible system with PCI extension slot
Hard Drive with at least 200MB Free space
MS Windows® 8/7/Vista/XP operating system
Check List
Video-338/348PCI series Multimedia Accelerator
DVI to RGB converter – Video-338PCI-DVI, Video-
348PCI-DVI, Video-348PCI-256DVI
LFH 59 pin to Dual VGA adapter cable (part# CB59D0001) – Video-338PCI-LP, Video-348PCI-LP, Video-348PCI-256LP, Video-348PCI-Quad
Converter cable – converts MD-9pin to DB-15 VGA – Video-338PCI-LX, Video-338PCI-DX, Video-348PCI-LX, Video-348PCI-EX
4-Pin to 6-Pin power adapter - Video-348PCI-Quad
Software & Documents CD
Quick Start Guide (Printed)
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Video-338/348PCI Series
Hardware Description
Video-338PCI-DVI
Low profile configuration
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Video-338/348PCI Series
Video-348PCI-DVI / Video-348PCI-256DVI
Low profile configuration
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Video-338/348PCI Series
Copyright © 2013 Jaton Corporation, USA 11
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Video-338/348PCI Series
Video-338PCI-LP Video-348PCI-LP / Video-348PCI-256LP
Video-338PCI-TV / Video-338PCI-128TV
Copyright © 2013 Jaton Corporation, USA 12
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Video-338/348PCI Series
Video-348PCI-512 / Video-348PCI-256
Video-338PCI-Twin / Video-338PCI-128Twin Video-348PCI-Twin / Video-348PCI-256Twin
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Video-338/348PCI Series
Video-338PCI-LX / Video-338PCI-DX Video-348PCI-LX / Video-348PCI-EX
Video-348PCI-Quad
Copyright © 2013 Jaton Corporation, USA 14
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Product name / PCB version Core Chipset PCB Size Memory Size
Video-338PCI-DVI 82338P NVIDIA GeForce 6200A W=5.6” X H=2.54” 32M*16 x 4 DDR RAM 256MB
Video-338PCI-LP 82338R NVIDIA GeForce 6200A W=4.82” X H=2.55” 32M*16 x 4 DDR RAM 256MB
Video-338PCI-Twin 82338M NVIDIA GeForce 6200A W=5.57” X H=2.6” 32M*16 x 4 DDR RAM 256MB
Video-338PCI-128Twin 82338M NVIDIA GeForce 6200A W=5. 57” X H=2.6” 16M*16 x 4 DDR RAM 128MB
Video-338PCI-LX 82338M NVIDIA GeForce 6200A W=5.57” X H=2.6” 32M*16 x 4 DDR RAM 256MB
Video-338PCI-DX 82338M NVIDIA GeForce 6200A W=5.57” X H= 2. 6” 16M*16 x 4 DDR RAM 128MB
Video-338PCI-TV 82338N NVIDIA GeForce 6200A W=5.57” X H=2.6” 32M*16 x 4 DDR RAM 256MB
Video-338PCI-128TV 82338N NVIDIA GeForce 6200A W=5.57” X H=2.6” 16M*16 x 4 DDR RAM 128MB
Video-348PCI-256DVI 82348P NVIDIA GeForce 6200A W=6.24” X H=2.713” 32M*16 x 4 DDR2 RAM 256MB
Video-348PCI-DVI 82348P NVIDIA GeForce 6200A W=6.24” X H=2.713” 64M*16 x 4 DDR2 RAM 512MB
Video-348PCI-256LP 82348Q NVIDIA GeForce 6200A W=6.24” X H=2.713” 32M*16 x 4 DDR2 RAM 256MB
Video-348PCI-LP 82348Q NVIDIA GeForce 6200A W=6.24” X H=2.713” 64M*16 x 4 DDR2 RAM 512MB
Video-348PCI-LX 82348M NVI DI A G eFor c e 6200A W=6.24” X H=2.713” 32M*16 x 4 DDR2 RAM 256MB
Video-348PCI-EX 82348M NVIDIA GeForce 6200A W=6.24” X H=2.713” 64M*16 x 4 DDR2 RAM 512MB
Video-348PCI-256Twin 82348M NVIDIA GeFor c e 6200A W=6.24” X H=2.713” 32M*16 x 4 DDR2 RAM 256MB
Video-348PCI-Twin 82348M NVIDIA GeForce 6200A W=6.24” X H=2.713” 64M*16 x 4 DDR2 RAM 512MB
Video-348PCI-256 82348N NVIDIA GeForce 6200A W=6.24” X H=2.713” 32M*16 x 4 DDR2 RAM 256MB
Video-348PCI-512 82348N NVIDIA GeForce 6200A W=6.24” X H=2.713” 64M*16 x 4 DDR2 RAM 512MB
Video-348PCI-Quad 82348S NVIDIA GeForce 6200A W=6.75” X H=4.00” 64M*16 x 8 DDR2 RAM 1GB *
* 1GB is the total amount of memory onboard. The actual memory for each Graphics Processor Unit is
512MB.
Accessories for VGA cards are sold separately. Please go to
http://www.anvshopper.net for more details.
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Video-338/348PCI Series
Display Devices Output
Video-338PCI-DVI
1. RGB out - DB15 VGA connector to analog monitor.
2. DVI converts to RGB with DVI-RGB converter for Dual RGB out.
3. DVI out - DVI connects to LCD display panel.
4. TV-Out - MD4 connector converts S-Video to RCA Composite Output or direct connects S-Video to TV set.
Low profile configuration
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Video-348PCI-DVI / Video-348PCI-256DVI
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Video-338/348PCI Series
Low profile configuration
1. RGB out - DB15 VGA connector to analog monitor.
2. DVI converts to RGB with DVI-RGB converter for Dual RGB out.
3. DVI out - DVI connects to LCD display panel.
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Video-338PCI-LP Video-348PCI-LP / Video-348PCI-256LP
Video-338PCI-Twin / Video-338PCI-128Twin Video-348PCI-Twin / Video-348PCI-256Twin
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Video-338PCI-TV / Video-338PCI-128TV
Video-348PCI-512 / Video-348PCI-256
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Video-338PCI-LX / Video-338PCI-DX Video-348PCI-LX / Video-348PCI-EX
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Video-348PCI-Quad
Copyright © 2013 Jaton Corporation, USA 23
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Video-338/348PCI Series
Hardware Installation
Installation Procedures
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!! WARNING!!
Discharge static electricity by
touching the GROUND such
as metal part of your case
connected with good power
ground before you handle the
electronic circuit boards.
The manufacturer assumes no liability for any damage, caused directly or indirectly, by improper installation of any components by unauthorized service personnel. If you do not feel comfortable performing the
installation, consult with a qualified computer technician
.
Steps:
1. Turn OFF all powers to your system, including any peripherals (printer,
external drives, modem, etc.).
2. Disconnect the power cord and the monitor cable from the back of the
computer.
3. Unfasten the cover mounting screws on your system and remove the
system cover. Refer to your system user manual for instructions to determine the location of the mounting screws.
4. Remove the retaining screw that holds the slot cover in place. Slide
the slot cover out and put the screw aside (you will need it to secure the adapter).
5. To install the adapter in PCI expansion slot, carefully line up the gold-
fingered edge connector on the adapter directly above the expansion slot connector on the motherboard. Then press the adapter into place, completely. Use the (remaining) screw you removed to secure the adapter-retaining bracket in place.
6. Replace the computer cover. Secure the cover with the mounting
screws you removed in Step 3.
*** For Video-348PCI-Quad, You will need to connect the 6-pin power connector to the video card. ***
You have now completed the installation of your new graphics adapter on your system.
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Upgrade Steps:
Add or change your video adapter to an existing system, you may precede a few steps before you install the new hardware and software (video display driver). The followings are some of the considerations:
1. To add a new adapter, ensure the mainboard has available IRQ for new devices, and there is no conflict between each other.
2. If you are installing the video card into a system that has a previous version of NVIDIA Display Driver. It is highly recommended to remove the previous driver before installing a new version. To remove previous driver safely with new video card installed please do the following: 1) Press F8 during Windows boot to select and enter SAFE mode. 2) Enter Control Panel and click on “Add Remove Programs” 3) Uninstall previous versions of NVIDIA Video Display Driver.
3. If you try adding this video adapter to an ALL-IN-ONE mainboard (which video port built-in already), then you have to disable that port first. Otherwise, that will be a problem for the new video adapter setup.
4. The driver installation for system upgrade is the same as below, if error occurs when you proceed to step 1, 2 or 3, please consult with your system dealer or the existing hardware manufacturer support.
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Software Installation
á Windows® 8, 7, Vista and XP Driver Installation
InstallShield® Program:
Microsoft Windows® 8, 7, Vista and XP detects this new hardware and places appropriate display driver from its system folder automatically - it doesn’t matter if you have added a new driver or changed the existing one. To maximize the video board acceleration and increase its performance, you may install the manufacturer’s display driver as follows:
1. Click on Display Driver to install video card driver.
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Video-338/348PCI Series
2. Click on “Agree and Continue” to continue the process.
3. Select Express or Customer and Click “NEXT” to continue.
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Video-338/348PCI Series
4. For Custom installation, Select the components to install and Click “NEXT” to continue.
5. Once installations has finished, Click “CLOSE” to finish.
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Video-348PCI-Quad --- 4 output display configuration – extended desktop display
1. Right click on desktop, go to Display properties >
Settings page
2. If all 4 monitors are connected to the video card then
should see number 1 through 4.
3. Click the numbers icons in grey color and check the box
“Extend my desktop Windows onto this monitor”, repeat for other number icons still in grey. Click on “Apply” when done.
4. All 4 number icons should now be highlighted in Blue
color and desktop background color should appear on these monitors now.
* Video-348PCI-Quad – can not clone 4 monitors, can clone 2 monitors.
Notice:
We believe that the all the installation steps mentioned above are clear from manufacturer software’s CD to your operating system. Any procedures other than these processes have not been specified.
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Technical Assistance
Q: Why is the display shifted or changed sizes when I switch display modes? Explain and Suggestion:
Some monitors lack auto-sizing features or just do not synchronize properly to the video board output. In some cases, horizontal and vertical display adjustments may be necessary. Use the monitor control panel functions to adjust screen.
In other cases, mode type and refresh rate adjustments may be necessary. Use the utility program, which provided by video card manufacturer or production developer. To center the display with normal type (mode 3), and to reduce (decrease) the refresh rate with the monitor's specification.
Q: What kind monitors can display 800x600 modes or higher resolution mode? Explain and Suggestion:
To display 800x600 resolution at 60Hz refresh rate, the monitor must be capable of synchronizing a 31.5KHz horizontal scan rate (e.g., NEC 2A, 3D). At 72Hz refresh rate, the monitor must be capable of synchronizing a 48.0KHz scan rate (e.g., Sony HG 1304, NEC 4D, 5D, Seiko 1450).
To display 1024x768 interlaced mode; the monitor must be capable of synchronizing a 35.5KHz horizontal scan rate (e.g., NEC 3D, Seiko 1430 or
1440). To display 1024x768 non-interlaced mode at 60Hz, the monitor must be
capable of synchronizing a 48.7KHz scan rate (e.g., Sony HG 1304, NEC 4D, 5D, Seiko 1450).
To display 1024x768 non-interlaced mode at 70Hz, the monitor must be capable of synchronizing a 56.4KHz scan rate (e.g., NEC 4D).
Q: System hangs-up after installing video driver. Explain and Suggestion:
Today, most video drivers are developed for 32-bit processing and may require a channel to Code/Decode. Conflict between device drivers and TSR (terminate­and-stay-resident) programs will inverted the display, and are particularly effectual at crashing computer. The most effective way to check for conflicts is to replace with the original video driver, or delete and re-install the current video driver to the system.
Accomplishing IRQs (Interrupt Request Query) settings or troubleshooting the conflicts on hardware source may necessary. Most AGP video cards designed for Plug-n-Play, that means video card IRQ's setup which controls by main board’s (motherboard) circuitry and BIOS. Physically pulling out other devices from system, and re-starts the computer. Confirm and modify your IRQ addresses with qualified computer technician.
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Q: Multiple images or unreadable screen after loading video driver. Explain and Suggestion:
There are a variety of reasons why the display might be distorted. One common reason is a monitor mis-match. Some older multi-frequency monitors are unable to switch video modes without being turned off, then turned on again.
If the problem occurring in windows, make sure that you have loaded that proper video driver, and that the driver is compatible with the monitor being used. Try re­configuring your application software to use a compatible video mode. If problem persist in windows, load the standard generic VGA driver. The generic VGA driver should function properly with virtually every video board and VGA (or SVGA) monitor available.
If that is an unsatisfactory solution, you may have to upgrade to a monitor that supports the desired video mode.
Some new monitors are also synchronizing this problem because built-in DDC (Data-Digital-Channel) feature. Sometime that DDC automatically setup the display frequency without loading video driver. Try to turn it off, or change settings of monitor type in your system.
Q: Selection of color, resolution and refresh rate combination that always backs to default after restart the system.
Explain and Suggestion:
Accordingly, there must be a bug (defected source-code) in video driver, or in the system. Debug the source-code or fix the error in video driver that should be done by the driver developer. Likewise, upgrade the video driver from the manufacturer or from the original software developer is necessary.
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Frequently Asked Questions (FAQ)
Q1 Why do we need 3D graphics capability in our PC? Answer
3D technology is becoming increasingly important (and common) not only in games, but also in other applications such as VRML, which allows 3D scene descriptions in Web applications. 3D technology is used for image editing, modeling, and an increasing number of in home and business applications. In games, as well as other applications, 3D acceleration not only allows better visual qualities and more realistic scenery attributes than software alone, but it also allows a higher frame rate, which translates into a more interactive experience for the end user.
Q2 What does “Rendering Engine” mean? Answer
“Rendering Engine” generically applies to the part of the graphics engine that draws 3D primitives, usually triangles. In most implementations, the rendering engine is responsible for interpolation of edges and "filling in" the triangle.
Q3 What does the set-up engine do in a graphics controller? Answer
A set-up engine allows drivers to pass triangles in the form of raw vertex information; whereas, most common designs force triangles to be pre-processed for the rendering engine in terms of delta values for edges, color, and texture.
Q4 Why does a 3D graphics chip need to have both a rendering engine and a setup engine?
Answer
Any “3D application”, a game, VRML, or modeling package, can benefit from 3D rendering. This is especially true of an application that uses texturing extensively, because texturing and texture filtering are very intensive operations at the pixel level in terms of CPU operations and demands for memory bandwidth. Without a set-up engine in a graphics controller, the CPU has to calculate the delta values for edges, color, and textures; the drivers need to handle ten (10) times more extensive data. This results in slower 3D pipeline operations between the CPU and the graphics controller.
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Q5 If we use powerful CPUs, such as a Pentium™ 200, can a standard 2D
graphics card achieve 3D performance?
Answer
Yes and no. Software rendering can take advantage of "tricks" learned by force of necessity through years of trial and error. With such stratagems, the speed of software rendering for simple scenes can approach that of low-level hardware 3D rendering. On the other hand, as scenes become more complex (or frame sizes become larger), there are conflicts between using the CPU for high-level game logic, geometry, lighting, and rendering, all of which increase their demands. No current CPU or system can perform advanced quality-enhancements (bilinear filtering and alpha blending) in real time. Even general case texture mapping with RGB lighting is too much for the current CPU generation.
Q6 What does "software 3D" mean? Answer
Software 3D is generally used to mean using non-specific (2D) hardware in conjunction with the CPU to render for 3D applications. Some of these techniques allow usable 3D applications when high-powered and/or MMX™­equipped CPU's are employed along with special-case software optimization techniques. As stated above, SW 3D can achieve credible results with today's (software optimized) applications, but the rising popularity of good 3D hardware at the consumer price level is inexorably compelling the public to expect hardware level scene enhancements and frame rates.
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Pinout and Sync Frequencies
Analog Color Display Pinouts (DB 15)
PIN FUNCTION
1
Red Video1
2
Green Video1
3
Blue Video1 4 Not Used 5 Ground 6 Red Return (ground) 7 Green Return (ground) 8 Blue Return (ground) 9 Vcc (+5v DDC Power)
10 Sync Return (ground) 11 Monitor ID (not used) 12 SDA (DDC support) 13 Horizontal Sync 14 Vertical Sync 15 SCL (DDC support)
Note: Analog monochrome type monitors use green video for all video input
and ignore red and blue video.
Conversion Table: Pin Adapters
If you will be using a 9-to-15-pin adapter cable to link your 9-pin monitor connector to the 15-pin accelerator card connector, check Table carefully before you install the cable. The 9-to-15 pin adapter cables are available from a variety of sources, but they need to match the specifications in Table to work properly with your new card.
The adapter cable requires a D-shaped 9 pin female connector and a D-shaped 15 pin male connector.
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9-to-15 Pin Conversion Table
9 PIN SIGNALS PIN NO. 15 PIN SIGNALS PIN NO.
Red 1 Red 1
Green 2 Green 2
Blue 3 Blue 3
Horz Sync 4 Horz Sync 13
Vert Sync 5 Vert Sync 14
Red Ground 6 Return Red 6
Green Ground 7 Return Green 7
Blue Ground 8 Return Blue 8
Sync Ground 9 Digital Ground 10
Ground 5
Analog Video Signals
Black Level = 0 V Full Intensity (White) Level = +0.7 V
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Digital Visual Interface (DVI-I) Connector
1 8 C1 C2
17 24 C3 C4
24 pin DVI FEMALE connector built-in onboard.
Pin Number Signals
1 TMDS Data 2 ­2 TMDS Data 2 + 3 TMDS Data 2 Shield 4 No Connection 5 No Connection 6 DDC Clock 7 DDC Data 8 No Connection
9 TMDS Data 1 ­10 TMDS Data 1 + 11 TMDS Data 1 Shield 12 No Connection 13 No Connection 14 +5 V Power 15 Ground (for +5 V) 16 Hot Plug Detect 17 TMDS Data 0 ­18 TMDS Data 0 + 19 TMDS Data 0 Shield 20 No Connection 21 No Connection 22 TMDS Clock Shield 23 TMDS Clock + 24 TMDS Clock <
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Technical Support
In the event you have a technical problem with this product, please read the README files in the software CD_ROM. Updated drivers are available through Jaton Web site. Have following information handy when you contact technical support:
; Name of the product. ; Software Driver and Version. ; System Information, such as CPU speed, BIOS version, Monitor
Specification, etc.
; Description of the problems including any error messages.
Telephone:
(510) 933-8886 (Mon. - Fri. 9am-5pm PST)
FAX:
(510) 933-8887
email:
vgasupport@jaton.com
Website:
www.jaton.com
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How to Obtain Warranty Service
In the worldwide contact: www.jaton.com
In United States contact: Jaton Corporation. Service Center 47677 Lakeview Blvd., Fremont, CA 94538 Tel: 510-933-8886 Fax: 510-933-8887
In Taiwan contact:
Jaton Technology Co., Ltd.
新北市汐止區大同路三段 194 號 10F
10F, No.194, Sec.3, Ta-Tung Rd., His-chih District, New Taipei City, TAIWAN R.O.C. Tel : 886-2-8647-1899 Fax : 886-2-8647-2679
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FCC SHIELDED CABLE WARNING:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation,
“SHIELD INTERFERENCE CABLE (S) MUST BE USED ACCORDING TO FCC
15.27©.” CAUTION: Changes or modifications not expressly approved by the Manufacturer could void
your authority to operate this equipment in accordance with FCC rules and regulations.
SOFTWARE LICENSE AGREEMENT:
The Company grants the customer a non-exclusive, non-transferable license to use the software in this package for internal use on a single computer system. No other license of any kind is granted to any part of the product or any of the intellectual property therein.
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Limited Warranty
Manufacturer warrants that all PC Products sold in United States are free from defects in material and workmanship for a period of
one year from manufacturing date or from date of purchase. For Users that register product within 60 days of purchase Jaton
will provide Two years warranty from manufacturing date or from date of purchase. Some specific models may warrant for one
year. ( All Jaton Products Sold in U.S.A) Limited warranty applies only to the original purchaser of Jaton Product and is not transferable. This limited warranty does not apply if customer failed to Register Product, or over sixty (60) days from date of purchase (original invoice date). Users MUST register product within 60 days of purchase (from original invoice date) to receive Two years warranty. All products not registered within 60 days will ONLY receive a 1 year limited warranty from the purchase date (original invoice date).
This Limited Warranty does not cover any incompatibilities due to the user's computer, hardware, software or any related system configuration in which the Jaton Products interfaces. Manufacturer does not guarantee the compatibility of the video cards with any hardware components, systems or software that’s available in the market. If a product is deemed incompatible by Manufacturer tech support, the product in question is therefore not defective and thus no warranty will be provided. It is the buyer’s sole responsibility to do their own research and determine if the products to be purchased are compatible to the hardware components, systems or software they intend to use with. Proof of purchase will be required before any consideration by Manufacturer occurs. If you find any damage or missing items, please contact your dealer (point-of­purchase) as soon as possible.
Products purchased second hand or from an auction site do not carry any warranty.
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Jaton Corp. does not offer refund on products not purchased directly from Jaton Corp. Refund claims would need to be processed through the vendor that sold the product, congruent to their return policy.
Jaton Corp. reserves the right to claim for shipping fees along with a service charge from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under this warranty.
Trademark and Copyright:
This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of Rovi Corporation. Reverse engineering and disassembly are prohibited.All Trademarks and Registered Trademarks belong to respective owners.
This product incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of Rovi Corporation. The use of Rovi Corporation's copy protection technology in the product must be authorized by Rovi Corporation. Reverse engineering and disassembly are prohibited.
©2013 Jaton Corporation. All rights reserved.
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Other Limits
The forgoing is in lieu of all other warranties, expressed or implied. Including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
Manufacturer does not warrant against damages or defects arising out of improper or abnormal use of handling of the products; against defects or damages arising from improper installation (where installation is by persons other than Manufacturer), against defects in products or components not manufactured or installed by Manufacturer, or against damages result from non-manufacturer made products or components. This warranty does not apply if accident, abuse, nor misuse has damaged the Product. This warranty also does not apply to products upon which repairs have been affected or attempted by persons other than pursuant to written authorization by Manufacturer.
Exclusive Obligation
This warranty is exclusive. The sole and exclusive obligation
of Manufacturer shall repair or replace the defective products in the manner and for the period provided above. Manufacturer shall not have any other obligation with respect to the Products or any part thereof, whether based on contract, tort, and strict liability or otherwise. Under no circumstances, whether based on this Limited Warranty or otherwise, Manufacturer shall not be liable for incidental, special, or consequential damage.
Other Statements
Manufacturer’s employees or representatives’ ORAL OR OTHER WRITTEN STATEMENTS DO NOT CONSTITUTE WARRANTIES, shall not be relied upon by Buyer, and is not a
part of the contract for sale or this Limited Warranty.
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Terms and Conditions
Direct Jaton Customer: This warranty applies only for a
period of two (2) years from purchase date of Jaton original invoice.
Reseller/ Vendor: This warranty applies only for a
period of two (2) years from manufacturing date.
Registered User: This warranty applies only for a
period of two (2) years from purchase date and MUST register within 60 days of purchase date from legal reseller. If Failure to register within 60 days from date of purchase then the warranty is one (1) year from the purchase date.
Others: If the products do not conform to this
Limited Warranty (as herein above described), Manufacturer should charge services such as repair, replacement whether based on its costs. Shipping and installation of the replacement Products or replacement parts shall be at User’s expanse.
Services agreement:
(1) All applicants shall complete service request form from
Manufacturer.
(2) All returned checks will be charged a $20.00 fee by
Manufacturer.
(3) All repair and replacement services allow 4-6 weeks from
the date of receiving by Manufacturer.
(4) All products without warranties require service processing
fee $20 (payment in advance), which is not refundable.
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Entire Obligation
This Limited Warranty states the entire obligation of Manufacturer with respect to the Products. If any part of this Limited Warranty is determined to be void or illegal, the remainder shall remain in force and effect. Some states do not allow limitation of implied warranties, or exclusive or limitation on product incidental or consequential damages, so above limitation may not apply to you. This warranty gives you specific legal rights. You may have other rights, which may vary from state to state.
This warranty applies only to this product, and is governed by the law of the State of California.
The information in this document is subject to change without notice.
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Reducing Warranty Claim Rejections
To reduce the potential of incurring damages not covered by Manufacturers warranties, we strongly recommend the following:
Read your manuals before installing peripherals and/or before making changes to the machine’s configuration;
Ask your dealer if there are any known problems with the system requirements or installation procedures for any add-on products that your are purchasing;
Buy industry standard products where compatibility issue are less likely to surface;
If you are unsure about installation for a new product, contact your dealer’s service department.
We believe it is important for you to know and understand what your warranty coverage provides and what it does not.
We also want you to be aware that most hardware warranties only relate to the function of the hardware. In most cases, no assurances are given by the manufacturer that the hardware item will work in conjunction with any other hardware item. If a computer product is not working because it is not compatible with another product, or because it has not been properly installed and set-up, the manufacturer does not pay for the service time. To help avoid these inconveniences, contact a professional consultant that one can help you determine the possibility of incompatibility issue before you purchase add-on or accessories.
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Warranty Service Use Only
Product Label / Serial Number Sticker / Manufacture Date code
Part Number: Video-338PCI-Twin Serial Number : A097PL0028S 09 – Manufactured in 2009 7 – Manufactured in July
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