Jaton V.90 User Manual

Communicator V.90Communicator V.90
Internal 56Kbps Faxmodem
with VoiceMail and Caller ID
User Manual
version3.00
Copyright © 2000 Jaton Corporation, USA
UNITED STATES - FEDERAL COMMUNICATIONS COMMISSION
Part 15-Radio Interference
This equipment has been test and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are design to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy if is not installed and used in accordance with the instructions. It is may causes harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, please turning the it off is determination. The user encouraged to try to correct the interference by one or more of the following measures:
1. Reorient the receiving antenna
2. Increase the separation between the equipment and the receiver
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
4. Consult with the dealer or an experienced radio or television technician for help.
Notice 1:
The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment
Notice 2:
Shielded interface cables and AC. power cord, if any, must be used in order to comply with emission limits
Part 68 --Telephone Connection
This equipment complies with Part 68 of the FCC Rules. Inside this equipment was a label that contains, among other things, the FCC Registration Number and Ringer Equipment Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all those devices ring when your telephone number might call. In most, but not all areas, the sum of the REN's of all devices you may connect to one line should not exceed five (.5.0). To be certain of the number of devices you may connect to your line, as determined by the REN. You should contact your local telephone company to determine the maximum REN for your calling area.
If your equipment cause harm to another telephone equipment, the Telephone Company may discontinue your service temporarily. If possible, they will notify you in advance. Instead of advance notification is not possible and you will be notify as soon as possible. You will be inform of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations or procedures that would affect the proper functioning of your equipment. You will be notify in advance to give you an opportunity to maintain uninterrupted telephone service.
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If you experience trouble with this telephone equipment, please contact Technical Support of your OEM supplier. The telephone company may ask that you disconnect this equipment from the network until the problem has been correct or until you are sure that the equipment is not malfunctioning.
This equipment might not be use on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
Statement of Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful statement which for all people. Every one who uses a computer or other electronic device to send any message via a telephone fax machine, must be clearly contains a margin at the top or bottom of each transmitted page. The first page of the transmission, the date and time it sent and an identification of the huskiness or other entity.
CANADA-DEPARTMENT OF COMMUNICATIONS NOTICE
Telephone Connection
The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should assure that it is permissible to be connect to the facilities of the local telecommunications company. The equipment must also be install using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extend by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be handle with by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
The user should assure for their own protection. That the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together This precaution may be particularly important in rural areas.
CAUTION:
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number 2 assigned to each terminal device connotes the percentage of the total load to be connect to a telephone loop that is use by the device, to prevent overloading. The termination on a
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loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.
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NOTICE:
The information in this document is subject to change in order to improve reliability, design, or function without subsequent notice and does not represent a commitment on the part of this company. The information in this manual is believe to be accurate. However, we assume no responsibilities for any inaccuracies that may be contain in this manual. In no event will we be liable for direct, indirect, special, incidental, or consequential damages arising out of the use. The inability is use to the product or documentation, even if advised of the possibility of such damages. No part of this reference manual may be reproduced or transmitted in any form or by any means without the subsequent written permission.
This product is not designed for use in life critical situations. This product component or support assistance by manufacturer is within a period time only.
Life support devices or systems are define as devices that are Intended for surgical implant into the body. For support or sustaining life and whose failure to perform with the instructions provided by the manufacturer, might result in injury to the user.
June, 1999 Rev.A
TRADEMARK ACKNOWLEDGMENTS
Microsoft and Microsoft Windows are register trademarks of Microsoft Corp. All other product names or trademarks are property of their respective owners. Copyright protection claimed includes all forms and matters of copyrightable material and infor-
mation. Now allowed by statutory or judicious law or hereinafter granted, including without limita­tion, material generated from the software programs that are display on the screen such as icons, screen display looks, etc. Reproduction or disassembly of embedded computer programs or algorithms prohibited.
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Table of Contents
CHAPTER 1 INTRODUCTION ................................................................8
FEATURES ..................................................................................................8
SPECIFICATIONS..........................................................................................9
SYSTEM REQUIREMENTS............................................................................ 10
MODES OF OPERATIONS ............................................................................10
CHECK LIST:.............................................................................................13
CUSTOMER SUPPORT................................................................................. 13
CHAPTER 2 HARDWARE......................................................................14
BOARD LAYOUT .......................................................................................14
MODEM INTERFACES.................................................................................15
HARDWARE INSTALLATION STEPS: ............................................................16
CHAPTER 3 SOFTWARE .......................................................................18
SOFTWARE INSTALLATION........................................................................ 33
CHAPTER 4 TROUBLE SHOOTING....................................................35
MODEM BASIC.......................................................................................... 35
TECHNICAL TIPS .......................................................................................39
PROBLEMS AND SOLUTIONS:......................................................................40
CHAPTER 5 AT COMMANDS...............................................................44
OVERVIEW ...............................................................................................44
AT COMMANDS........................................................................................45
V.42/V.42BIS MNP AT COMMANDS.........................................................55
DATA ERROR CORRECTION AND COMPRESSION..........................................55
FAX CLASS 1 AT COMMANDS ...................................................................57
IS-101 VOICE AT COMMANDS..................................................................59
V.80 VIDEOCONFERENCING MODE COMMANDS.........................................61
S-REGISTER SUMMARY ............................................................................. 62
LIMITED WARRANTY. ............................................................................65
OTHER LIMITS..........................................................................................65
EXCLUSIVE OBLIGATION...........................................................................65
OTHER STATEMENTS. ...............................................................................66
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TERMS AND CONDITIONS..........................................................................66
SERVICES AGREEMENT:.............................................................................66
ENTIRE OBLIGATION. ...............................................................................67
REDUCING WARRANTY CLAIM REJECTIONS. ...................................67
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CHAPTER 1 INTRODUCTION
Congratulations on you purchase The Communicator V.90 to manage your desktop multimedia demands and communication needs. The Communicator V.90 transforms your computer into a fax machine, a data terminal, an Internet connection, a voice mail system, and a speakerphone.
The 56kbps Fax/Data/Voice modem supports industry-standard feature for data, fax, and voice applications, plus advanced features such as 56kbps Internet download with V.90 ITU-T,full duplex speakerphone, and caller ID.
This hardware reference manual contains all the information you need to install and configure with your Communicator V.90 card. You should still retain this manual for future reference.
Features
V.90 ITU-T standard modulation
V.34, V.32 bis, V.32, V.22 bis, V.22A/B, V.23, V.21, Bell 212A,
Bell 103 Data Modem
V.42 LAPM, MNP 2-4, and MNP 10 error correction
V.42 bis and MNP 5 data compression
V.17 Fax Modem send and receive rates up to 14,400 bps
V.80 Videoconference synchronous access modes support host
based communication protocols, e.g. H.324 Videoconferencing
IS 101 Standard Voice Modem
Voice compression: ADPCM, linear, and CL1
Full Duplex Speakerphone (INTEL / AMBIENT MD5662 only)
Caller ID and distinctive ring detect
NVRAM directory and stored profiles
Built-in DTE interface parallel 16550A UART compatible
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Integrated data communication, Fax, Voice software
Plug and Play or Jumper Select Configuration
Specifications
Modem Communication: Data Communication Standards
Modulation: V.90, V.34, V.32bis, V.32 V.23, V.22bis, V.22, V.21
and Bell 212A & 103
Data Rates: 57.3K, 56K, 54.7K, 53.3K, 52K, 50.7K, 49.3K, 48K,
33.6K, 31.2K, 28.8K, 26.4K, 24K, 21.6K, 19.2K,
16.8K, 14.4K, 12K, 9600, 7200, 4800, 2400, 1200 and 300 bps
Integrity: V.42 LAPM, MNP 2-4, and MNP 10 error correction Compression: V.42 bis or MNP Class 5 Commands: AT & V.25bis AT Voice
Fax Standards
Modulation: ITU-T V.17, V.29, V.27 ter, and V.21 channel 2 Data Rate: 14,400, 12,000, 9600, 7200, 4800, 2400, 300 bps Format: ITU-T T.4 Group 3 Fax Handshake: ITU-T T.30 Group 3 Fax Commands: EIA/TIA-578 data/fax Class 1
Voice Standards
Commands: EIA/TIA IS-101 Voice Sample Rate: Voice Compression: ADPCM, linear, CL1
Physical/Electrical/Environmental
Dimensions: 3.5" x 6.2" ( 14 cm x 15.7 cm ) Cables: 6’ Phone cord with RJ11 jack
4800, 7200, 8000, 9600, 11025 samples per second
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Connectors: 2 RJ11 jacks for telephone and PSTN line
connections Speaker Interface: Minimum load 8 Ohm, Maximum load 100 Ohm Humidity: 20-90% (non-condensing) Temperature: 0° to 70° C (32° to 158° F) Humidity: 20-90% (non-condensing) Transmit Level: Receive Level: -9 to -43 dBm. DCD is deactivated below -48dBm.
-10 dBm ±1 dB dial-up; Programmable.
System requirements
x86 Compatible PC with one free 16-bit ISA Expansion Slot
Quad speed or faster CD-ROM drive
Hard Disk Drive with 10MB or more available free space
Microphone, speakers or headset (for audio application)
Modes of Operations
The Communicator V.90 provide the complete modem functions for the following modes: Group 3 fax, data, voice, V.42/MNP 2-4, and V.42 bis/MNP 5 (Microcom Networking Protocol Class 5). Each mode has its own unique AT command set. Additionally, the modem provides special modes of operation for power management.
DATA MODE
In the data mode, the modem allows data to be received at speed up to 56 kbps. Taking advantage of the PSTN, which is primarily digital except for the central office local loop, this modem is ideal for remote access applications such as Internet Service Provider, On-line service, or corporate site. As a client modem, data can be sent at speed up to 31.2 kbps.
As a V.34 data modem, the modem operates at line speeds up to 33.6 kbps. Error correction and data compression maximize data transfer integrity and boost average data throughput up to 115.2 kbps.
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It implements all data rates and modulation schemes for IT-U (formally CCITT) standards V.34, V.32bis, V.32, V.22bis, V.22, V.21, Bell 212A, and Bell 103. The INTEL / AMBIENT MD5662 implements a standard data mode AT command set. This is compatible with any communication application software that supports the Hayes AT command set.
V.42/MNP 2-4 AND V.42 BIS/MNP5 MODES
The modem supports error correction(V.42/MNP 2-4) and data compression (V.42 bis/MNP 5). Error correction ensures error-free data transfer. Data compression substantially increases the modem data throughput over the basic data rate. Depending on the data stream, MNP 5 may provide up to 2­to-1 compression. Alternately, CCITT V.42 bis may provide up to 4:1 compression.
FAX MODE
In the fax mode, the modem operate at up to 14,400 bps (transmit and receive) and implement all the data rates and modulation schemes for CCITT standards V.17, V.29, V.27ter, and V.21 channel 2. The Cirrus/Ambient chipset implement a standard fax command set compatible with any communication application software that supports EIA/TIA-578 Fax Class 1 standards.
VOICE/AUDIO MODE
In voice/audio mode, enhanced 2-bit or 4-bit per sample ADPCM coding and decoding at 7200Hz sample rate allows efficient digital storage of voice/audio. This mode supports digital telephone answering machine, voice annotation, and audio recording and playback application.
TELEPHONE-EMULATION MODE
This mode allows a microphone-speaker and modem to be used as a complete telephone. In Telephone emulation mode, the received data from the microphone interface is looped back to the SAFE analog transmit pins. In voice mode, the message record and playback abilities are accessed by the extended AT command set.
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VIDEOCONFERENCING (V.80) SUPPORT
The Communicator V.90 supports IT-U V.80 recommendations. This feature ensures compatibility with host-based H.324 videoconferencing application software. The INTEL / AMBIENT MD56xx chipsets support both transparent and framed submodes of the V.80 synchronous access mode.
POWER MANAGEMENT MODES
The Cirrus/Ambient chipset provide sleep mode to reduce power consumption when the modem inactive. In operational mode, the modem chipset is fully powered and is either communicating with the host and/or another modem or is performing internal processing.
The modem is considered to be in an inactive state when:
1. No internal processing is being performed.
2. No activity occurs between the host and the modem within a specific time.
3. The modem is on-hook.
The mode exits sleep mode whenever the host writes the modem or when a ring signal is detected.
CALLER ID
Caller ID is a service that allows the called party know the caller’s telephone number before the call is answered. The information transmitted to the called party via Caller ID includes the call date, the call time, and the call number. This service is not available everywhere due to Central Office telephone equipment limitations and legal prohibition in some locations. Subscription for this service is usually available at a small monthly fee.
For more information on how to use this feature, please refer to the communication software user’s guide.
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Check List:
Your package includes the following items:
The Communicator V.90 Faxmodem
Software & Document CD
Quick Start Guide (printed)
Telephone Cable with RJ11 Jack
Customer Support
If you have any questions regarding this product, please refer to this User’s Manual and README files on the Software and Documentation CD-ROM first. Updated drivers and utilities are available through Jaton BBS and Web site.
Telephone: (408) 934-9369, 9-5 PST Mon.-Fri. Fax: (408) 942-6699 24 hour BBS: (408) 263-8529, 8-N-1. Internet: http://www.jaton.com E-mail: modemsupport @ jaton.com
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CHAPTER 2 HARDWARE
Jumper On
Jumper Off
COM 3
4
3 5 11
SPEAKER
EPH (Optional)
MICROPHONE
LINE
PHONE
Read all the instructions carefully before you start.
!! WARNING !!
Discharge static electricity by
touching the GROUND such as
metal part of your case connected
with good power ground before you
handle the electronic circuit boards.
The manufacturer assumes no liability for any damage, caused directly or indirectly, by improper installation of any components by unauthorized service personnel. If you do not feel comfortable performing the installation, consult with a qualified computer technician.
Board Layout
1 3 5 7 9 11 13 15 17 19 21 23 25 27
Fig. 1 Board Layout
Copyright ©1997 Jaton Corporation , USA.
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HARDWARE JUMPER SETTING:
Your modem can be set to either Plug and Play or manual operation. It is recommended to use PnP if you have Windows®9x Plug and Play Operating System. Otherwise, use jumpers to manually setup the Communication Port Address and Interrupt.
COM PORT JUMPER SELECT:
COM PORT I/O Address IRQ (Interrupt) Jumpers
COM 1 03F8h 4 5, 7, 11 COM 2 02F8h 3 1, 7, 9 COM 3 03E8h 4 3, 5, 11 COM 4 02E8h 3 1, 3, 9
PnP PnP PnP 9 through 27
Modem Interfaces
SPEAKER INTERFACE
The modem chipset internally implements both the volume control and amplifier necessary to drive an external speaker. The internal amplifier is capable of driving a minimum load of 8 ohm up to a maximum load of 100 ohm. The speaker volume is controlled by the ATLn command.
EARPHONE INTERFACE
The modem chipset implements the volume control to an external earphone. Before you wear the ear piece, make sure it is connected to the earphone jack.
MICROPHONE INTERFACE
The modem provides a microphone interface that connects a microphone to the modem. This microphone input can be used for local voice record mode or for Telephone-Emulation mode.
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Hardware Installation Steps:
1. Switch off your system and all
peripheral devices, and unplug the power cord from the wall outlet.
Tour power cord and wall outlet may differ from the ones shown.
2. Touch a metal plate on your system to ground yourself and discharge any static electricity.
3. Remove the cover from your system.
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4. Find a free 16-bit expansion slot in your system.
5. Remove the metal plate from the slot you have chosen and put the screw aside.
6. Align the card to a 16-bit Bus with the expansion slot and gently push down into it.
Secure the card to expansion slot with the screw you removed from the metal plate.
7. Replace the cover of your system and connect necessary devices.
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CHAPTER 3 SOFTWARE
Once The Communicator V.90 card is configured with proper jumpers for the hardware and installed in the PC system, it is ready to use.
Driver installation
The Windows®9x operating system require you to install proper modem drivers. You may either install the Standard Modem drivers or install manufacture’s modem driver. Have the driver disk and operating system disk handy before you install the driver.
WINDOWS®9X DRIVER INSTALLATION:
1) If your modem is set to PnP, when Windows 9x starts up again after the new board is installed in the system, it will detect the new hardware devices, and prompt you to install proper drivers for the devices.
Select “Driver from disk provided by hardware manufacture”
and click “OK”. Go to step 9). If you select alternate drivers, you may change the drivers later.
If you set the modem Com port and IRQ manually, you may
not see the above screen automatically. Simply insert the CD into the CD-ROM drive, the “SUPER.EXE” program will search for valid modem and guide you through the driver installation. However you may also follow the MS
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Windows®9x “Add New Hardware” routine as below: Open the Control Panel from My Computer.
2) If you previously installed a modem, please click on Modems icon, otherwise click on Add New Hardware and go to step 4).
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3) Click on “Remove” button on the Modems Property screen, and then click on “Add…” button.
Click on next. Go to Step 6).
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4) Click on Add New hardware from Control Panel to detect the modem manually.
5) Click on all corresponding “Next>” button.
6) Click on Finish.
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