AM4200T Outdoor CPE
User Manual V1.0
Jaton Technology Limited. CONFIDENTIAL
This document and the information contained in it is confidential information of Jaton Technology Limited (Jaton), and
shall not be used, or publish, or disclosed, or disseminated outside of Jaton in whole or in part without Jaton’s consent.
This document contains trade secrets of Jaton. Reverse engineering of any or all of the information in document is
prohibited. The copyright notice does not imply publication of this document
© COPYRIGHT 2007-2016, Jaton Technology Limited.
CONFIDENTIAL INFORMATION
Information contained herein is proprietary to Jaton for whose benefit
Confidentiality shall be maintained
Getting to Know Your Device
Packing list
Upon receiving the product, please unpack the product package carefully. Each product is
shipped with the following items:
CPE Products
Quantity
ODU unit
1
Router unit
1
Mounting brackets
1
48V DC power adapter
1
Ethernet cable
1
If you find any of the items is missing, please contact our local distributor immediately.
Unpacking the Equipment
All the standard parts that are supplied in your LTE CPE Unit Installation Package. Please take
time to unpack the package and check its contents against this list.
LED Indicators
Type
LED
Function
Description
Router
SYS
Power indicator
Orange Color – Device is powered on.
Blinking green – Wireless access not ready.
Green Color – Network is available
NET
WAN port status
Blinking green – The data is in transmission.
SIG
RF signal indicator
Reserved function, not being used
currently.
2.4G&5G
Wi-Fi indicator
Light is on –2.4G&5G Wi-Fi is on.
LAN1&LAN2
LAN port status
Solid green – LAN port is up.
Blinking green – LAN data activity in
progress.
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Type
LED
Function
Description
ODU
PWR
Power Indicator
Green Color – Device is powered on
RUN
System Run Indicator
Fast Blinking – Device is rebooting
Slow Blinking – Device is in normal operation
LAN
LAN port status
Solid Green – LAN port is up
Blinking Green – LAN data activity in progress
SIM
SIM Card Indicator
Light is on – SIM Card state ready
RF(5LEDs)
RF Signal Strength
5 level signal strengths indication by 5 green
LEDs
1 green LED: RSRP<= -118dBm
2 green LEDS: -118dBm <=RSRP< -105dBm
3 green LEDS: -105dBm<=RSRP< -95dBm
4 green LEDS: -95dBm<=RSRP< -85dBm
5 green LEDS: -85dBm<=RSRP
Connection Scenario
For outdoor CPE product, it is suggested that the CPE device be installed in a shaded area to
avoid direct sun light exposure and prolong the device life.
To power on the device, the CPE must use a 48V DC power supply adapter. The power adapters
can operate in 90-250V AC range and therefore can be used in different country. An Ethernet
cable is required to connect the WAN port of IDU with the POE(LAN) port of ODU. By the way,
the ODU don’t support the hot-plugging. Once the device is powered up, the user should wait for
about 1 minute before the device becomes operational. For CPE with the SYS LED indicator, a
solid light indicates the system has completed the startup procedure.
To connect PC, LAN switch or other type of IP device to the CPE product, the user should use
FTP (Foil Twisted Pair) and connect to the appropriate LAN port. Once connected, the CPE LAN
LED indicator should be on.
To use the phone service, user can simply plug the phone line to the CPE RJ11 port in the back.
If the line is not registered or configured, a fast busy tone will be provided and the corresponding
LINE LED light will be off (the ROUTER Only).
To obtain the best radio signal level and connection quality, the user can rotate the CPE slowly in
horizon direction to find the best signal direction, then fixed it with the anchor ear. The CPE radio
signal strength level can be observed from the RF LEDs mounted on the lower panel as shown
below. The more LEDs on, the better the signal strength.
Installing Outdoor Unit (ODU)
Mounting Bracket:
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Header Connection:
Grounding
Make sure that the installation of the outdoor unit, antenna and cables is performed in
accordance with all relevant national and local building and safety codes. Even where grounding
is not mandatory according to applicable regulation and national codes, it is highly recommended
to ensure that the outdoor unit and the antenna mast are grounded and suitable lightning
protection devices are used so as to provide protection against voltage surges and static charges.
In any event, Jaton is not liable for any injury, damage or regulation violations associated with or
caused by installation, grounding or lightning protection.
The Grounding screw is located on the lower part at the back of the unit (see Figure below). Use
10 AWG cable for grounding.
Connect one of a grounding cable to the grounding screw and firmly tighten the grounding screw.
Connect the opposite end of the grounding cable to a good ground(earth) connection.
Connecting to Your Device
AM4200M supports several management interfaces including TELNET, WEB, and TR-069 for
local or remote managements. However normal end user is only provided with WEB based
access.
WEB Login
It is a preferred to setup the CPE using a Web browser from a local PC connected to device LAN
port. The user should ensure that the connected PC have acquired IP address via DHCP from
the device. After IP connectivity is established between the PC and CPE device, the user may
launch a Web browser and specify http://172.16.1.1 in the address bar. A window will pop up
requesting password. Input the user login password and then click the “Log in” button. After
successful log on, the default home page of the WEB GUI interface will appear. Note that the
default user password is “user123”.
Device Status
Once the user log in, the following window device status window will be prompted for viewing. It
contains both the wireless link information, networking and device information configured for the
device. For wireless info gives quite detailed information about the radio connection and user
can use it to determine the receiving signal strength and transmit power of the device.
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Maintenance
Firmware Upgrade over HTTP:
Click on the Browser button to select the firmware file to be uploaded to the device.
Click the Upgrade button to begin the upgrade process. Upgrade must not be interrupted.
Load Factory Defaults:
This will restore the device to original factory setting. User will need to reconfigure the
authentication setting in order to get the device operational.
Device Reset
In case the user forgets the login password, a reset button is designed between WAN port and
DC port. The user can pull down the reset button for 10 seconds with power on, then a system
reset will be performed and the unit will be rebooted. The user can then be allowed to use the
original default login password to gain access to the unit WEB GUI again.
After factory reset, the device may need to be reconfigured by the user or even operator to gain
network access. This is not a recommended operation and special care must be taken to ensure
the device will be properly re-configured after factory reset.
FAQ and Troubleshooting
Problem
Suggested Solution
My PC cannot connect to
the CPE.
• Re-plug the PC Ethernet cable and check if the PC LAN
connection is up or showing activity.
• Check if the system run LED is on. If it is not, check the
power cord and make sure it is connected properly. Also
verify that the AC power supply is available.
• If the PC LAN shows no activity and system run LED is off
but the power cord is connected properly and there is AC
supply, then it is likely the adapter is damaged. Please
contact distributor to obtain replacement part.
My PC cannot acquire IP
from the CPE.
• First check if the NIC is up and working properly. Then check
the PC NIC configuration and make sure the DHCP is
enabled.
• To release and renew the correct IP address, please unplug
the Ethernet cable from PC and wait for about 5 seconds,
then connect it again.
• If the problem persists, please contact the operator or
distributor for further diagnose.
My CPE networking is
not working properly.
• You may want to check if the LTE connection is up and
running properly. You can do this by login the WEB GUI and
check the Interface Info page.
• You may want to perform a factory reset and see if the
problem is being corrected. You can do this by log into the
WEB GUI using “user123” password and restore the unit to
default factory setting.
• If the problem cannot be corrected by factory reset, please
contact the operator or distributor for further diagnose.
I forget the login
password and like to
reset the unit to factory
default.
• User can hold the RESET button between WAN port and DC
port for 10 seconds to clear and reset the unit to factory
default setting.
• After the unit is reset to factory default, you can login using
the default password.
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