Platinum Series Spas
WHIRLPOOL
BATH
R
Owner's Manual
IMPORTANT SAFETY INFORMATION
READ AND FOLLOW ALL INSTRUCTIONS
Warning — Risk of injury: Children, the elderly, and the
infirm should not use the spa unless they are supervised at all
times. Infants should not be permitted in the spa at water
temperatures over 100° F (38°C).
Spa water temperature in excess of 104° F is not recommended. High water temperatures in excess of 104° F (40° C)
and prolonged periods of use can raise internal human body
temperature excessively and impair the body’s ability to regulate its internal temperature.
Pregnant women and people with heart circulatory conditions, or diabetes, should consult their physicians before using
the spa at water temperatures over 100° F (38° C).
Limit your initial use of the spa to 10-15 minutes. High
body temperatures affect people differently; consult your
physician about your safety and comfort before using the spa.
If your spa product does not have a thermometer, we
recommend that you use a medical (clinical) type thermometer
for an accurate measurement of spa water temperatures.
Other types of thermometer, generally available, such as
those used for swimming pools are not sufficiently accurate to
determine spa water temperature.
Extra care should be taken when using the spa and
consuming alcoholic beverages. Alcohol, drugs, or certain
medications, such as tranquilizers, affect a person’s ability to
withstand high temperatures and may produce dangerous
effects, including drowning. Persons using medication should
consult with a physician before using a spa.
Danger -— Risk of injury: Do not remove the suction grille!
It is a safety device and must always be in place on the suction
fitting to minimize the potential hazard of hair entanglement or
body entrapment.
Keep body, hair, and clothing a minimum of 12 inches
away from suction fitting and skimmers at all times when the
spa is operating. Hair longer than shoulder length should be
secured close to the head, or a bathing cap should be worn.
Do not operate the spa if the suction cover is broken or
missing. Contact your Dealer for replacement cover if broken
or missing.
The wet surface of the spa is slippery. Use care when
entering and exiting.
DANGER — Risk of child drowning: Do not permit children
to use this product unless they are closely supervised. The
use of a locked cover is highly recommended to prevent
unattended access.
DANGER — RISK OF ELECTRICAL SHOCK: When installing and operating this electrical equipment, basic safety precautions should always be adhered to including the following.
Warning: A wire connector is provided at the electrical
cabinet on this spa to connect a minimum No. 8 AWG (8.4
2
mm
) solid copper conductor between this spa and any metal
equipment, metal enclosures of electrical equipment, metal
water pipe, or conduit within 5 feet (1.5 m) of the spa.
Do not use electrically connected devices such as television, radio, or stereo speakers, lights, cooking devices, or
telephones within 5 feet (1.5 m) of the spa while the spa is
being used. Lighting fixtures must not be located directly
above or within 5 feet (1.5 m) of the spa. If located within 10
feet (3.0 m) of the spa, they must be on a circuit protected by
a GFCI (Ground Fault Circuit Interrupter).
All fixed metal objects located within 5 feet of the spa,
such as fence posts, railings, door frames, greenhouse structures, gutters, etc., must be attached to the bonding bar on the
outside of the spa electrical cabinet using #8 solid copper wire.
With #8 solid copper wire, bond the spa to the house
electrical panel or approved local bond.
The spa must be installed with adequate access and
water drainage system (refer to Installation) Instructions, to
drain water away from electrical components.
CAUTION: Do not turn power ON to the spa unless it is filled
with water to the normal water level, which is to the water level
indicator mark on the skimmer frame. Activating the spa when
there is an insufficient amount of water can damage the
circulation pump and may cause a fire.
Spas installed in a 230VAC circuit:
DANGER — RISK OF ELECTRICAL SHOCK
Your spa must be equipped with a GFCI at the Main
Electrical Panel. At initial start-up and before each use
thereafter with power ON, push the GFCI test button. The
reset button should pop out. Push this button in to reset. If the
interrupter fails to operate in this manner, there is a ground
current flowing or a device malfunctioning, indicating the
possibility of electrical shock. Turn off power and do not use
the spa until the source of the breakdown has been
identified and corrected.
Read manufacturer’s safety information provided with all optional equipment.
Platinum Whirlpool Spas
OWNER’S MANUAL
Contents
Specifications __________________________________________________________ 2-4
Installation
Inspection and Shipping Claim ______________________________________________ 5
Positioning Your Spa______________________________________________________ 5
Electrical Requirements ___________________________________________________ 5
Electrical Precautions _____________________________________________________ 6
Outdoor Installation _______________________________________________________ 6
Indoor Installation ________________________________________________________ 6
Drainage _______________________________________________________________ 6
Equipment Set-Up________________________________________________________ 7
Operation
Operating Instructions _____________________________________________________ 8
Platinum Series Control Panel (Pinnacle & Quanrtum)____________________________ 9-11
Remote Control __________________________________________________________ 12
Normal Operation/Whirlpool System__________________________________________ 13
Silent Air Induction _______________________________________________________ 13
Water Rainbow
Air Blower ______________________________________________________________ 13
Spinning Neck Jets (Pinnacle Only) __________________________________________ 14
Stereo/CD (Pinnacle & Triton Only) __________________________________________ 14
Maintenance
Water Quality and Water Chemistry __________________________________________ 15
Filtration _______________________________________________________________ 15
Water Chemistry _________________________________________________________ 15
Disinfecting _____________________________________________________________ 16
Balancing pH____________________________________________________________ 16
Balancing Total Alkalinity __________________________________________________ 16
Water Quality Definitions___________________________________________________ 16
Water Level/Drain ________________________________________________________ 17
Skimmer Basket Maintenance ______________________________________________ 17
Filter Maintenance________________________________________________________ 17
Cycle Valve (Pinnacl, Quantum and Triton Only) ________________________________ 18
Pump Strainer ___________________________________________________________ 19
Factory Installed Wood Skirt ________________________________________________ 19
Automatic Filtration/Maintenance ____________________________________________ 19
Winterizing _____________________________________________________________ 19
Spa Light _______________________________________________________________ 20
Cleaning Your Spa _______________________________________________________ 20
Covering Your Spa _______________________________________________________ 20
Repairs to the Acrylic _____________________________________________________ 20
Headrest Pillows _________________________________________________________ 20
®
_________________________________________________________ 13
Troubleshooting Guide___________________________________________________ 21-22
Alternate Use of Water Rainbow
Warranty_______________________________________________________________ 25-26
®
___________________________________________________________________________
23
Owner's Record
Date Purchased ________________________________________________________
Purchased From ________________________________________________________
Installed By ____________________________________________________________
Spa Serial Number __________________________ Model # ____________________
1
PLATINUM SERIES SPECIFICATIONS
Laser
DIMENSIONS
84" (2134. mm) L
84" (2134. mm) W
36" ( 914. mm) H
ELECTRICAL
REQUIREMENTS
230 VAC, 4-Wire,
50 AMP, 60 Hz
GFCI Protected
Dedicated Separate Circuit
TOTAL WEIGHT/
FLOOR LOADING
4771lb (2169 kg)
105 lb/sq. ft. (512 kg/m2)
OPERATING
GALLONAGE
375 U.S. gal
(1419 liters)
PRODUCT
WEIGHT
595 lb
(270 kg)
Product specifications are subject
to change without notice.
™
15"
84"
TYP.
15"
TYP.
84"
ACCESS
AREA
32"
50"
84"
3"
36"
TO GAIN ACCESS FOR SER VICE OR MAINTENANCE:
REMOVE SCREWS RETAINING DOOR PANEL.
SERIAL NUMBER IS LOCATED BEHIND PANEL.
Pinnacle
DIMENSIONS
96" (2438 mm) L
96" (2438 mm) W
42" (1067 mm) H
ELECTRICAL
REQUIREMENTS
230 VAC, 4-Wire,
50 AMP, 60 Hz
GFCI Protected
Dedicated Separate Circuit
TOTAL WEIGHT/
FLOOR LOADING
6732 lb (3060 kg)
105 lb/sq. ft. (512 kg/m2)
OPERATING
GALLONAGE
550 U.S. gal
(2082 liters)
PRODUCT
WEIGHT
950 lb
(432 kg)
Product specifications are subject
to change without notice.
™
96"*
24"
24"
96"*
4"
7"
38"
19"
12"
* Allow 24" minimum on these sides for service access.
Serial number is behind access panel near filter well.
42"
2
PLATINUM SERIES SPECIFICATIONS
Quantum
DIMENSIONS
94" (2388 mm) L
87" (2210 mm) W
36.5" ( 927 mm) H
ELECTRICAL
REQUIREMENTS
230 VAC, 4-Wire,
50 AMP, 60 Hz
GFCI Protected
Dedicated Separate Circuit
TOTAL WEIGHT/
FLOOR LOADING
4980 lb (2263 kg)
88 lb/sq. ft. (429 kg/m2)
OPERATING
GALLONAGE
400 U.S. gal
(1514 liters)
PRODUCT
WEIGHT
748 lb
(340 kg)
Product specifications are subject
to change without notice.
™
87"
24"
94"
ACCESS AREA
ACCESS AREA
24"
36 1/2"
TO GAIN ACCESS FOR SER VICE OR MAINTENANCE:
REMOVE SCREWS RETAINING SKIRT PANELS.
SERIAL NUMBER IS LOCATED BEHIND PANEL
ON RIGHT FRONT CORNER .
Santina
DIMENSIONS
84" (2134. mm) L
84" (2134. mm) W
36" ( 914. mm) H
ELECTRICAL
REQUIREMENTS
230 VAC, 4-Wire,
50 AMP, 60 Hz
GFCI Protected
Dedicated Separate Circuit
TOTAL WEIGHT/
FLOOR LOADING
4771lb (2169 kg)
105 lb/sq. ft. (512 kg/m2)
OPERATING
GALLONAGE
375 U.S. gal
(1419 liters)
PRODUCT
WEIGHT
595 lb
(270 kg)
™
84"
15"
TYP.
36"
3"
15"
TYP.
84"
ACCESS
AREA
50"
84"
32"
Product specifications are subject
to change without notice.
TO GAIN ACCESS FOR SER VICE OR MAINTENANCE:
REMOVE SCREWS RETAINING DOOR PANEL.
SERIAL NUMBER IS LOCATED BEHIND PANEL.
3
PLATINUM SERIES SPECIFICATIONS
TRITON
DIMENSIONS
91" (2311 mm) L
91" (2311 mm) W
37-1/2" ( 953 mm) H1
41-1/2" (1054 mm) H2
ELECTRICAL
REQUIREMENTS
240 VAC, 3-Wire,
50 AMP, 60 Hz
GFCI Protected
Dedicated Separate Circuit
TOTAL WEIGHT/
FLOOR LOADING
5335 lb (2420 kg)
104 lb/sq. ft. (509 kg/m2)
OPERATING
GALLONAGE
390 U.S. gal
(1477 liters)
PRODUCT
WEIGHT
880 lb
(400 kg)
™
91"
H1
37-1/2"
SERVICE ACCESS
91"
24"
4"
H2
41-1/2"
Product specifications are subject
to change without notice.
TO GAIN ACCESS FOR SERVICE OR MAINTENANCE:
REMOVE SCREWS RETAINING SKIRT PANEL.
SERIAL NUMBER IS LOCATED BEHIND PANEL.
4
INSTALLATION
Inspection and Shipping Claim
Check for shipping damage upon receipt of the spa.
Jacuzzi Whirlpool Bath is not responsible for damage to
the spa sustained during shipment. If damage is evident
before unpacking, refer to instructions regarding shipping claims on the outside of the carton and immediately
file a claim with the carrier.
Once the spa has been removed from the carton
and before it is permanently installed, check the spa
completely for damage. Fill the shell with water and
operate the system (refer to Operating Instructions) to
check for leaks which may have resulted from improper
shipping or handling. All Jacuzzi Whirlpool Bath spas
are factory tested for proper operation and water tight
connections prior to shipment. If leaks or other problems
are detected, immediately notify your Jacuzzi Whirlpool
Bath dealer, Authorized Service Agent, or call Jacuzzi
Whirlpool Bath, (800) 288-4002 for Warranty Service.
NOTE: Damage or defects which could have been
discovered and repaired prior to installation and
which are claimed after final installation of the spa,
are excluded from our warranty.
Positioning Y our Spa
Because your spa is portable, you can locate it just
about anywhere you wish—on a deck, patio, or even
indoors. Just be sure to position it above ground in an
area with good drainage and on a level, continuous
surface which can support the weight of the spa when
filled with water and people. You must also provide
access to the spa's equipment for service and general
maintenance. See specifications sheet for minimum
service access requirements.
Electrical Requirements
Your Platinum Series spa (except the Triton) requires a 230 VAC, 50 AMP, 4-wire, grounded type GFCI
protected electrical service with copper conductors, and
must be in a separate circuit having no other appliance
connected in that circuit. If you do not have this kind of
circuit, a qualified electrician should install the necessary wiring. A wiring diagram is provided on the inside
cover of the electrical control box. Inadequately sized
wiring may cause the unit to malfunction and bring about
permanent damage to the spa’s electrical system. The
circuit must also have a ground wire in order to take
advantage of the designed-in safety features of the spa.
A bond wire must also be used. Bond according to
procedure described on the next page.
WARNING: Without proper grounding and bonding,
a system malfunction may cause fatal shock.
5
INSTALLATION
Electrical Precautions
CAUTION: Do NOT apply electrical power to the spa
unless it is filled with water to the normal water level,
which is approximately 7" below the spa rim (refer to
location of water level indicator on face of skimmer). If
the spa’s motor/pumps are actuated when there is not
sufficient water in the unit, the circulation pump could be
irreparably damaged. Not heeding this caution will
nullify the warranty. In addition to damaging the unit,
operating the unit with insufficient water could cause a
fire.
Do NOT locate lighting fixtures directly above the
spa; lighting and electrical receptacles must be located
at least 5 feet from the spa. Lighting located between 5
and 10 feet from the spa must be on a circuit protected
by a GFCI. (Refer to National Electrical Code, 680-6.)
Do NOT use electrically connected devices, such as
television, radio, telephones, stereo speakers, light or
cooking devices within 5 feet of the spa when the spa is
being used.
All fixed metal objects located within 5 feet of the
spa, such as fence posts, railings, door frames, greenhouse structures, gutters, etc., must be attached to the
bonding bar on the outside of the spa electrical cabinet
using #8 solid copper wire. With #8 solid copper wire,
bond the spa to the house electrical panel or approved local bond.
An approved ground may be an 8 foot long ground
rod, a plate electrode, or a buried metal water pipe with
at least 10 feet of buried pipe. Check your local building
code for requirements. Bonding lugs are available at
your local electrical supply store. (Bond bar location is
shown below.)
Outdoor Installation
If you install the spa outdoors, we recommend that
you provide a concrete pad for it to rest on. To do this,
construct forms for a 4" thick level pad. Install a #10
gauge wire mesh 6" x 6" steel reinforced grid. Attach a
#8 solid copper wire to the grid with a ground clamp. This
wire should be long enough to reach the bond bar on the
spa electrical cabinet (minimum 36"), but should NOT be
located under the base of the spa. Then pour the
concrete pad.
Indoor Installation
Water that splashes on the floor during spa use may
cause a walking hazard and/or structural damage. Good
drainage must be provided and proper waterproof building materials must be used in the area surrounding and
beneath the spa. Take into consideration that high room
humidity will exist due to high spa water temperatures.
Providing natural or forced ventilation of the room will
help maintain comfort and minimize moisture damage to
the building. Jacuzzi Whirlpool Bath is not responsible
for damages resulting from excess moisture or water
spillage. Consult an architect or engineer for aid in
designing your indoor installation.
Drainage
Whether you install your spa indoors or outdoors,
you can drain it completely by attaching a garden hose
to the fill and drain valve located on the pan of the spa.
Simply run the hose to the house sewer line or drain field
and open the drain valve.
Make sure the area surrounding the spa has good
drainage to keep water from collecting at the base of the
spa—especially near the equipment area. If drainage is
poor, install a drain line and/or gravel drain field. (Refer
to illustration below.)
(SKIRTS
REMOVED)
ELECTRICAL
CABINET
WIRE
MESH
GRID
SUPPORT, DRAINAGE AND BONDING
DRAIN/FILL VALVE
GRAVEL DRAIN FIELD
6
4" THICK CONCRETE PAD
BOND BAR
#8 BOND WIRE
(TO LOCAL BOND)
INSTALLATION
Equipment Set-Up
1. Remove the plastic sheet covering the spa.
NOTE: Stepping into the spa with shoes will scratch
the acrylic surface.
2. Remove any packing materials from the spa.
3. The filter cartridges are packaged in a plastic bag
which MUST be removed before operating the spa.
To gain access to filter, pull open the skimmer/filter
door by the handle located in the middle of the door
and remove the skimmer basket and filter.
FRONT ACCESS SKIMMER/FILTER
SKIMMER BASKET
ROPE LOOP
DOOR
WEIR
FILTER CARTRIDGE
4. Clean the interior of the spa of any remaining construction debris. Remove stubborn stains, paint, or
tar with turpentine, isopropyl alcohol or paint thinner.
A mild liquid dishwashing detergent on a damp cloth
is fine for cleaning off other dirt. Plaster can be
removed by scraping with a soft plastic or wooden
edge. Do not use a metal scraper, wire brush, or other
metal tools, as they will damage the spa’s surface.
5. On initial start-up, it is necessary to purge and sanitize
the system as stated below.
• Remove the spa cover completely.
• Close the drain valve on the suction plumbing.
• Open the adjustable jets.
• Fill the spa with water through the filter housing to
its normal operating level, which is to the water
level indicator mark on the skimmer frame.
• Turn ON the circuit breakers at the main electrical
panel.
• At the control panel on the spa rim, press the
JETS button twice for maximum jet action.
• Add 1/2 cup sodium dichlor (a fast dissolving
granular type of chlorine) to the water and run for
30 minutes.
• Turn OFF the circuit breakers.
• Immediately open the drain valve and drain the
spa completely.
CAUTION: Leave the optional cover OFF the
spa during this procedure. DO NOT use the
spa during this procedure. Drain the spa
immediately afterward.
6. Close the drain valve and fill the spa with water
(approximately 7 inches below the spa rim) to the
water line indicator mark on the skimmer frame.
7. Turn ON circuit breakers at the main panel.
8. Test the spa for proper operation. (Refer to Operating Instructions.)
9. Add 4 tablespoons of chlorine to the water.
10. Refer to Water Quality section of the Operating
Instructions. Test for water quality and then add
treatment chemicals as necessary to ensure proper
water quality levels.
All Jacuzzi Whirlpool Bath spas are factory tested for
proper operation and water tight connections prior to
shipment. If leaks or other malfunctions are detected,
immediately notify your Jacuzzi Whirlpool Bath dealer or
Authorized Service Agent, or call Jacuzzi Whirlpool
Bath, (800) 288-4002, for Warranty Service.
7
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