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% J3000™ 16
% J3000™ 19
% J4000™ 16
% J4000™ 19
JACUZZI SWIMSPA COLLECTION
OWNER’S MANUAL
1005219 Revision A
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Attention New Swim Spa Owner!
Congratulations on the purchase of your new Jacuzzi™ swim spa! The following is a list of
automated functions performed by your swim spa. These functions are listed below in an attempt to suppress any operational concerns you may have during the rst 24 hours of ownership! Also listed below are important maintenance recommendations you should observe
on a regular basis to protect your new investment.
Maintain Healthy Swim Spa Water
Always maintain your swim spa’s water chemistry within the following parameters:
With CLEARRAY® Without CLEARRAY®
pH 7.4—7.6 7.4—7.6
Free chlorine No less than 1.0 ppm 3.0—4.0 ppm
Free bromine No less than 2.0 ppm 2.0—4.0 ppm
Total Alkalinity 100—150 ppm 100—150 ppm
Calcium Hardness 150—250 ppm 150—250 ppm
IMPORTANT: CLEARRAY® Water Purication System is factory installed. If the CLEARRAY®
system is altered or is not operating eciently then follow the “without CLEARRAY® water
chemistry parameters as dened by the Association of Pool and Spa Professionals. CLEAR-
RAY® requires an annual bulb replacement to properly sanitize your water.
TO DECREASE RISK OF INFECTION OR DISEASE! Always maintain your spa
lter as outlined below to ensure healthy spa water.
Required Filter Maintenance
Your new swim spa is equipped with an advanced water ltration system that provides
unsurpassed water quality! To ensure maximum water quality at all times, you should clean
the skimming lter cartridge every 3 months, or as necessary.
Required Water Replacement
You should replace the swim spa’s water every 3 months. The frequency depends on a number of variables including frequency of use, number of users and attention paid to water
quality maintenance. You will know it is time for a change when you cannot control sudsing
and/or you can no longer get the normal feel or sparkle to the water, even though the key
water balance measurements are within the proper parameters.
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© Jacuzzi Hot Tubs, Inc. All Rights Reserved
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Table of Contents
1.0 Important Swim Spa Owner Information 5
2.0 WARNINGS 5
3.0 Important Safety Instructions for all Swim Spa Owners 9
3.1 Important Safety Instructions 12
5.0 General Electrical Safety Instructions 13
6.0 Electrical Installation Instructions (230 Volt Service) 13
7.0 Power Requirements 16
8.0 Swim Spa Fill Up Procedure 16
9.0 Spa Features 22
9.1 J3000™ 16/19 Power Active Swim Spa Features 22
9.2 J4000™ 16/19 Power Pro Swim Spa Features 23
10.0 Swim Spa Operation 24
10.1 Main Screen 24
10.2 Navigation 26
10.3 The Spa Screen 26
10.4 The Settings Screen 29
10.5 Spa Behaviour 32
10.6 Time of Day 33
10.7 Adjusting Filtration 34
10.8 Light Cycle Option 35
10.9 Restricting Operation 36
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11.0 Pro X Current Control 37
11.1 Manual Workout Mode 37
11.2 Timed Workout Mode 37
11.3 Workout Program Mode 38
12.0 Swim Spa Maintenance 39
12.1 Cleaning the Filter Cartridges 39
12.2 Draining and Relling 40
12.3 Cleaning the Swim Spa Interior 41
12.4 Pillow Care 41
12.5 Maintaining the Synthetic Cabinet 42
12.6 Cleaning the Control Panel 42
12.7 Cover Care and Maintenance 42
12.8 Winterizing 43
12.9 Starting Your Swim Spa in Cold Weather 44
13.0 Water Quality Maintenance 44
13.1 pH Control 45
13.2 Sanitizing 45
13.3 Other Additives 46
13.4 CLEARRAY® (Ultraviolet) Water Purication System 46
14.0 Error / Display Messages 46
15.0 Troubleshooting Procedures 49
16.0 Typical Swim Spa Wiring Diagrams 51
17.0 Circuit Board Wiring Diagrams 52
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1.0 Important Spa Owner Information
Your Jacuzzi® Swim Spa is constructed to the highest standards and is capable of providing
many years of trouble-free use. However, because heat retentive materials are utilized to
insulate the swim spa for ecient operation, an uncovered swim spa surface and wall ttings
directly exposed to sunlight and high temperatures for an extended period are subject to permanent damage or discoloration. Damage caused by exposing the swim spa to this abuse is
not covered under warranty. We recommend that you always keep the swim spa full of water
when it is exposed to direct sunlight and that you keep the Jacuzzi® insulating cover in place
at all times when the swim spa is not in use. Read and carefully follow the requirements for
your swim spa’s support base found in Section 4.0 titled, “Choosing a Location”.
Jacuzzi® swim spas constantly strives to oer the nest swim spas available, therefore,
modications and enhancements may be made which aect the specications, illustrations and/or instructions contained herein.
2.0 WARNINGS
Jacuzzi Europe S.p.A. declines all liability for damages arising from failure to observe
the following directions.
For periodic lling, if you decide to connect the swim spa hydraulic circuit to the
public water system that supplies drinking water, this connection must be carried
out in compliance with the EN1717 norm, using “AA”, “AB” or “AD” anti-pollution protection procedures. For further information, we recommend you contact your water
supply company and/or your plumber.
Do not connect the swim spa to the hydraulic system using hoses used to water the
garden.
CAUTION: Before preparing the drainage system for connecting the swim spa, consult
the local authorities about regulations for the disposal of chemically-treated water.
o
In areas where winter temperatures frequently drop below 0
C, during the period when the
swim spa is not in use, it is recommended to completely empty the system (swim spa, compensation tanks, pipes, lter.
o
In areas where temperatures drop below 0
C only occasionally, the swim spa can be kept in
operation as it includes a “freeze protection” feature that guarantees the maintenance of a
minimum water temperature.
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In case of long periods of inactivity, it is advisable to fully drain the system. Periodic drainage, during normal use, varies depending on the frequency of use, the contaminants and
the type of installation. Even if not used particularly frequently, you should change the
water at least once a month.
Prolonged sun exposure could damage the material of which the swim spa shell is
made, due to its capacity to absorb heat (dark colours in particular). Do not leave the
swim spa exposed to the sun without adequate protection when not in use (thermal
cover, gazebo, etc.). Any damage resulting from failure to observe these warnings
are not covered by the product warranty.
Live components and equipment (except those powered at very low voltage not
exceeding 12V) must be out of reach of individuals in the swim spa.
Jacuzzi® swim spas are class “1” appliances and must therefore be permanently connected, without intermediate junctions, to the electrical network and to the protection circuit
(grounding system).
Parts containing electrical components, with the exception of remote control devic-
es, must be positioned or xed so that they cannot fall into the swim spa.
The appliance must be powered by means of a dierential switch with operating
current which does not exceed 30mA.
The installer must use cables with a suitable cross-section with minimum characteristics
equivalent to type H 05 VV-F. Please refer to the corresponding section.
For the equipotential connection of the appliance the installer must use the terminal provided and identied by the ground symbol. Please refer to the corresponding section. It is
imperative to build a support base adequate to the load of the swim spa.
It is imperative to provide a drainage system for accidental water spills. Please refer to the
corresponding section.
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For connection to the supply network, we recommend installing an isolating multi-pole
switch, which will ensure complete disconnection in the event of a category III over-voltage;
these devices must be placed in an area that complies with the safety regulations.
CAUTION! Before carrying out any maintenance operations, disconnect the appli-
ance from the power supply line.
CAUTION: (IEC 60335-1) The pressure of the hydraulic system that supplies the
equipment must not exceed 600 kPa (6 bar) and, in case water is supplied through
solenoid valve(s) (eg. Balance tank) the pressure must have a minimum value of 35
kPa (0.35 bar)
This equipment may be used by children above the age of 8 or individuals with reduced
mobility, sensory and/or cognitive abilities only if supervised and only if they have the
knowledge necessary to use the equipment safely, as well as to understand the dangers
arising from improper use.
Children must be supervised to make sure they do not play with the equipment and donot
carry out operations to be performed by adults and/or specialized personnel (maintenance,
cleaning operations, etc.).
o
Do not use water with temperatures exceeding 40
C.
Tolerance to hot water varies from person to person. Pregnant women and small children
must not use the swim spa without rst consulting a doctor and, in any case, the water tem-
o
perature must be less than 38
C.
Be very careful when using the swim spa alone. Prolonged immersion in warm water may
cause nausea, dizziness and fainting. If you intend to use the swim spa for more than 10-15
minutes, a lower water temperature must be set. This also applies to children.
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CAUTION: Do not sit, walk or lie on the cover. Do not place objects on it.
CAUTION: Only “load bearing” covers are designed to support weights (MAX 200 kg),
but they should not be subjected to sudden and strong forces (jumps, etc.). Do not
sit, walk or lie down on other types of covers (non-load bearing); do not store objects on top of the cover.
In order to avoid accidental falls in the swim spa, we recommend that the locking system
supplied with the insulating cover is installed.
Persons with heart conditions, diabetes, high or low blood pressure or health problems
must not use the swim spa without rst consulting their doctor.
People with infectious diseases should not use the swim spa without rst consulting their
doctor.
Do not use the swim spa after drinking alcohol, taking drugs or medication that cause
drowsiness or that can raise/lower the blood pressure.
Do not use the swim spa in extreme weather conditions (during storms etc.).
Persons under medical care must consult a doctor before using the swim spa, as some medications can cause drowsiness, aect heartbeat, blood pressure and circulation.
Be very careful when getting in and out of the swim spa. All surfaces are slippery when wet.
When using the swim spa, do not use objects that can break or that are fragile.
When using the swim spa, you must keep your head, body and clothes at a distance of at
least 40 cm from the suction intakes; long hair must be tied back and secured in place. Do
not use electrical appliances (radios, hair dryers) near the swim spa if it is not empty.
Do not remove the protective grilles from the suction intakes. Do not turn on the swim spa
if the protective grilles are broken or missing; in this case, contact an authorized Jacuzzi®
dealer or an authorized Service Centre for replacement.
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SUCTION COVERS MUST BE REPLACED EVERY 5 YEARS.
Prolonged sun exposure could damage the material of which the swim spa shell is
made, due to its capacity to absorb heat (dark colours in particular) . Do not leave
the swim spa exposed to the sun without adequate protection when not in use
(thermal cover, gazebo, etc.). Any damage resulting from failure to observe these
warnings are not covered by the product warranty.
For all operations and maintenance of the swim spa, please refer to this manual and, where
indicated, contact an authorized Jacuzzi® service centre.
Please refer to the Jacuzzi system water treatment guide and the relative catalogue for details on water quality maintenance, the relative methods and instructions of use of chemical
products. Where indicated, contact an authorized Jacuzzi9r) service centre.
3.0 Important Safety Instructions for all Swim Spa Owners.
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY!
This swim spa was manufactured to meet the standards and specications outlined in the
“Virginia Graeme Baker Pool and Spa Safety Act” (VGB Safety Act). When installing and using
this swim spa, basic safety precautions should always be followed, including:
DANGER: RISK OF SEVERE INJURY OR DROWNING!
• Use the straps and clip tie downs to secure the swim spa cover when not in use. This
will help discourage unsupervised children from entering the swim spa. Keep the
cover secure in high wind conditions.
• There is no representation that the cover, clip tie downs, or actual locks will prevent
access to the swim spa.
• Never operate or use the spa if the lter, lter lid, or skimmer assembly are broken or
any part of the skimmer assembly is missing. Please contact your dealer or nearest
service center for service.
• Never replace a suction tting or suction cover with one rated less than the ow rate
marked on the original suction tting. Using improper suction ttings or suction
covers can create a body or hair suction entrapment hazard that may lead to drowning or severe injury.
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WARNING: RISK OF SEVERE INJURY OR DEATH!
• Extreme caution must be exercised to prevent diving or jumping into the swim spa
or slipping and falling, which could result in unconsciousness, drowning, or serious
injury. Remember that wet surfaces can be very slippery.
• Never stand, walk or sit on the top railing of the swim spa.
• Always test the swim spa water temperature before entering the swim spa. The user
should measure the water temperature with an accurate thermometer since the tol-
o
erance of water temperature-regulating devices may vary as much as +/- 5
• If you experience breathing diculties in association with using or operating your
swim spa, discontinue use and consult your physician.
• To reduce the risk of contracting a waterborne illness (e.g. an infection, bacteria or
virus) and/or respiratory ailments, maintain water chemistry within the parameters
listed on the inside cover of this manual and consult with a licensed engineer regarding proper ventilation if installed indoors or in an enclosed area.
F (2oC).
• Always shower before and after using your swim spa. Maintain water chemistry in
accordance with manufacturer’s instructions. Failure to do so may result in contracting a waterborne illness (e.g. an infection, bacteria or virus)
WARNING: In addition to maintenance of lters and water chemistry, proper
ventilation is recommended to reduce the risk of contracting a waterborne illness (e.g. an
infection, bacteria or virus) and/or respiratory ailments that could be present in the air or
water. Consult a licensed architect or building contractor to determine your specic needs if
installing your swim spa indoors.
• Maintain water chemistry in accordance with manufacturer’s instructions.
• Proper chemical maintenance of swim spa water is necessary to maintain safe water
and prevent possible damage to swim spa components.
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NOTE: This swim spa is not intended nor designed to be used in commercial or public
applications. The buyer shall determine whether there are any code restrictions on the use or
installation of this swim spa since local code requirements vary from one locality to another.
Filter, Filter Lid,
Skimmer Assemblly (location
and style vary by
models
Suction Fittings,
Suction Covers
(locations vary by
models)
A Warning Sign is provided in your warranty packet. Please install at a location near your
swim spa, where it is visible to users of the swim spa. For additional or replacement Warning Signs please contact your local Jacuzzi dealer.
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3.1 Important Safety Instructions
When using this electrical equipment, basic safety precautions should always be followed,
including the following:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. A green colored terminal or a terminal marked G, Gr, Ground, Grounding or the
symbol is located inside the supply terminal box or compartment. To reduce the risk
of electric shock, this terminal must be connected to the grounding means provided
in the electric supply service panel with a continuous copper wire equivalent in size
to the circuit conductors that supply this equipment.
3. At least two lugs marked “Bonding Lugs” are provided on the external surface or on
the inside of the supply terminal box/compartment.
as required by specic national standards, the installer must use the above terminals (stan-
dard EN 60335.2.60). In particular, an equipotential condition must be established for all
metallic masses surrounding the spa, for example water and gas pipes, metallic platforms,
and so on.
For the equipotential connection
4. SAVE THESE INSTRUCTIONS.
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5.0 General Electrical Safety Instructions
Your new Jacuzzi® swim spa is equipped with the ProTouch™ system. It contains
the most advanced safety and self-protective equipment in the industry. Nonetheless, this swim spa must be installed properly to ensure dependable usage. Please contact your local Jacuzzi dealer or local building department should you have any questions
regarding your installation.
6.0 Electrical Installation Instructions (230V Service)
IMPORTANT NOTICE: The electrical wiring of this swim spa must meet the requirements of any applicable local codes. The circuit must be installed by a qualied
electrician and approved by a local building/electrical inspection authority.
It is the responsibility of the installer to select materials based on their intended use, to carry out work properly, to check the condition of the system that the unit will be connected
to and that it ensures safety of use also concerning maintenance work and the possibility to
examine the system.
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1. The Jacuzzi® spas are class “1” appliances and therefore they must be permanently
connected, without any intermediate connections, to the electrical system and to
the protection system (earth system).”
2. The power supplied to this swim spa must be a dedicated circuit with no other appliances or lights sharing the power provided by the circuit.
3. The installer must use cables with a suitable cross-section, with minimum characteristics equivalent to type H 05 VV-F.
4. For connection to the power supply network, we recommend installing an isolating
multi-pole switch, which will en-sure complete disconnection in the event of a category III over-voltage; these devices must be positioned in an area that com-plies
with the safety regulations.
5. The electrical system of the building must be provided with a 0.03A dierential
switch and with an ecient protection (earth) circuit. Check for proper operation of
the dierential switch by pressing the TEST button, which should trip.
6. To gain access to the swim spa’s power terminal block, pull the bottom of the door
panel to break the magnetic lock of the door to the frame. Place the door panel in a
safe location to prevent damage.
7. Select the power supply entrance you want to use, Figure A. Make sure to install a
3/4” electrical tting and conduit through the large opening provided in the side of
the control box so you can feed the cable through to the terminal block.
8. Connect wires to the terminal block (please refer to the wiring diagrams at the end
of the manual). ALL WIRES MUST BE SECURELY CONNECTED or equipment dam-
age could result!
9. Install the door panel back into place.
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FIGURE 1
EQUIPMENT AREA
1. Master
2. Auxiliary (slave heater)
3. Pump 1
4. Pump 2
5. Pump 3
6. Pump 4
7. CLEARRAY® Water Purication System
8. Power Supply Entrance
Note: Equipment location and quantity (such as pumps, CLEARRAY® system, heater
etc.) varies by model.
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7.0 Power Requirements
Jacuzzi® swim spas are designed to provide optimum performance and exibility of use
when connected to their maximum electrical service.
Please refer to the installation guides.
8.0 Swim Spa Fill Up Procedure
For best results, read each step in its entirety before proceeding with this procedure. Make
sure that all drains and drain plugs are closed.
1. Prepare the Swim Spa for Filling
• Clear all debris from the swim spa (Although the swim spa shell has been polished at
the factory, you may want to treat it with a specially formulated spa cleaner.) Consult
your authorized Jacuzzi dealer for additional information prior to lling.
• Remove both lters, skimmer, polishing lter lids and lters.
2. Fill Swim Spa
• Place the end of your garden hose into empty skimming lter tting as you stand
next to the swim spa. Fill swim spa half way, then place the garden hose into the
opposite lter tting while adding the remaining ll water.
CAUTION: TO DECREASE BUILD UP ON COMPONENTS AND MINIMIZE ACRYLIC DAMAGE.
Never ll with water from a water softener. If your water is extremely “hard”, it is
preferable to ll half-way with hard water and the rest of the way with softened
water. Water that is too soft can be corrosive to metal components.
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WARNING: TO DECREASE RISK OF INFECTION AND DISEASE.
Fill the swim spa with clean tap water from garden hose, to reduce the risk of con-
tracting a waterborne illness (e.g. an infection, bacteria or virus) and/or respiratory ailments. Fill until water covers all the jets but does not touch the bottom of the lowest
headrest (DO NOT OVERFILL!).
IMPORTANT: Always ll your swim spa through both lter ttings after draining. Failure
to do so may cause air to be trapped in the pumps, preventing the pumps from circulating
water. Remove the hose and replace both lter cartridges as illustrated in Section 13.1.
3. Turn On Power
Turn on the power to the swim spa at the home’s circuit breaker. The heater and l-
ter/circulation pump will automatically activate. Normally, at the initial ll, the water
tends to be cold.
4. Activate Jet Pumps
Turn on jet pumps when adding chemicals in step 5 (see section 11.2)
5. Add Start-Up Chemicals
Add the swim spa water chemicals as recommended by your authorized Jacuzzi swim
spa dealer. See section titled “Water Quality Maintenance” for general guidance.
WARNING: RISK OF POISONING OR DEATH.
Never leave chemicals opened and accessible to anyone. Use chemicals according
to the vendor’s instructions. Always store chemicals in a safe and/or locked loca-
tion. Keep away from and out of reach of children.
6. Establish A Stable Sanitizer Reading
Establish a stable sanitizer reading of no less than 2.0 ppm free bromine or no less
than 1.0 ppm free chlorine. To ensure healthy water conditions, always maintain a
constant sanitizer reading within the levels recommended on the inside cover of this
manual. If sanitizer levels cannot be stabilized, perform the decontamination proce-
dure steps 9-15 on the following pages.
Note: The “Decontamination Procedure” should also be used after the swim spa has been
“Winterized” (Section 13.8) or has been sitting without power for an extended period.
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7. Set Swim Spa To Heat
To warm swim spa water to a comfortable temperature, follow these steps:
• The display on the control panel displays the actual temperature of the swim spa
water. Tap the “+” or “-” to increase or decrease the water temperature in 1 degree
increments.
o
• The heater will turn o 1oF (0.5
C) above the set temperature and turn on 2oF (1oC)
below set temperature.
o
Note: The temperature range for the swim spa is 80 to 104
Extended Temperature feature that allows the swim spa to reach 106
F (27 to 40oC). To activate the
o
F (41oC) refer to Sec-
tion 15 “Error/Display Messages”.
Important Heater Details:
o
• The maximum temperature for which the swim spa can be set is 104
o
the minimum is 80
F (27oC).
F (40oC) and
• Setting the thermostat at maximum will not accelerate the heating process. This will
only result in a higher ultimate temperature.
• The heater operates until the water reaches 1 degree above the programmed “set
temperature”, then turns o. The heater will reactivate after the water cools to ap-
o
proximately 2
F (1oC) below the “set temperature”.
8. Place Cover On Swim Spa
• Keeping the insulating cover in place anytime the swim spa is not in use will reduce
the time required for heating, thereby minimizing operating costs.
• The time required for initial heat-up will vary depending on the starting temperature.
DANGER: RISK OF PERSONAL INJURY.
Check water temperature carefully before entering swim spa! Excessive water temperature
can cause burns, welts and body temperature to rise, hyperthermia (over-heating).
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Decontaminating Procedure
Steps 9-15 below are only required when sanitizer levels are unstable after performing
Swim Spa Fill Procedures 1-6. Disregard steps 9-15 below if sanitizer levels remain stable
after performing steps 1-6 above (refer to the inside cover of the manual.
9. Add 71 grams of sodium dichlor for every 378 litres of water. Refer to the table below for approximate water ll volume by model.
CAUTION: RISK OF PERSONAL INJURY OR SWIM SPA DAMAGE!
Never add chlorine tablets (trichlor) or acid to your swim spa for any reason! These
chemicals may damage components within your swim spa, burn or irritate your
skin, create a rash, and void the manufacturer warranty for your swim spa.
Water Fill Volume by Model
Model Average Fill Volume* Sodium Dichlor
JC 16 2010 USG (7638 Litres) 1425 grams
JC 19 2378 USG (9038 Litres) 1687 grams
* Use average ll volume for chemical maintenance
10. Leave swim spa cover open during this step to allow excessive chemical vapours
to exit the swim spa, protecting pillows and plastic knobs from chemical attack. If
the swim spa is indoors, open doors and windows for proper ventilation. Turn on all
swim spa jet pumps for one hour, open all air controls, and place all massage selector knob(s) in their center “combo” position.
Note: You will need to activate the jet pumps every 20 minutes since these functions
have an automatic 20 minute time-out that turns them o.
WARNING: RISK OF PERSONAL INJURY!
• To decrease the risk of injury, drowning or entrapment, never leave your swim spa
unattended for any reason while the cover is open and accessible, especially to
small children and animals.
• Precautions should be taken to minimize your exposure to chemical vapours (that
could cause lung, brain, or skin damage).
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11. Turn o power to the swim spa at the circuit breaker, then drain the swim spa as outlined in Section 13.2.
12. Rell the swim spa with clean tap water from the garden hose until water covers all
jets but does not touch the bottom of the lowest headrest with all headrests in their
lowest position (DO NOT OVERFILL!)
CAUTION: TO DECREASE BUILD UP ON COMPONENTS AND MINIMIZE ACRYLIC DAMAGE!
Never ll with water from a water softener. If your water is extremely “hard”, it is
preferable to ll half way with hard water and the rest of the way with softened
water. Water that is too soft can be corrosive to metal components.
13. Consult your authorized Jacuzzi dealer for chemical recommendations, then add
chemicals to swim spa water to achieve a constant sanitizer reading within the levels
recommended on the inside cover of this manual.
14. Turn on jet pumps when adding chemicals to ensure proper mixing and leave your
swim spa cover open until the sanitizer level becomes stable to protect pillows and
plastic knobs from chemical attack. Refer to the inside cover of this manual.
WARNING: RISK OF PERSONAL INJURY!
• To decrease the risk of injury, drowning or entrapment, never leave your swim spa
unattended for any reason while the cover is open and accessible, especially to
small children and animals.
• To decrease the possibility of contracting a waterborne illness (e.g. an infection,
bacteria or virus) and/or respiratory ailments, maintain water chemistry within step
6 parameters. If you or other bathers experience such a condition, discontinue use
and seek medical attention.
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15. Establish a sanitizer reading no less than 1.0 ppm free chlorine or 2.0 ppm bromine,
then allow the swim spa to set undisturbed for 8 hours. Retest water after 8 hours to
determine if sanitizer levels are stable. If sanitizer levels are stable, your swim spa is
ready for use. To ensure healthy water conditions, always maintain a constant sanitizer reading within the levels recommended on the inside cover of this manual. If
sanitizer levels are not stable at this time, it will be necessary to repeat this procedure in its entirety until stable sanitizer readings are achieved.
IMPORTANT: If the CLEARRAY® water purication system is removed from the swim spa or
is not operating eectively follow the “without CLEARAY®” chemistry parameters as dened
by the Association of Pool and Spa Professionals.
16. After adequate sanitizer levels are achieved, close all swim spa controls to maximize
heat retention when the swim spa is not in use.
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9.0 Swim Spa Features
9.1 J3000™ 16 / 19 Fitness Swim Spa Features
1. Air controls (x3)
2. Wide sheet Waterfall control (x1)
3. 2” Water diverter
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9.2 J4000™ 16 / 19 Performance Swim Spa Features
1. Air controls (x3)
2. Wide sheet Waterfall control (x1)
3. 2” Water diverter
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10.0 Swim Spa Operation
10.1 Main Screen
Filter Cycle 1 Running
High Temperature Range
Lights
Clean-up Cycle
Ozone Running
Music
Wi-Fi Signal Indicator
Lock
Invert Screen
Time
Jets
Temperature
Scale (F/C)
Settings
Heat
Set Temperature
Important information about the swim spa operation can be seen on the “Main Screen”. Most
features including Set Temperature adjustment, can be accessed from this screen. The actual
water temperature can be seen and the Set Temperature can be adjusted. Time of Day, Ozone
and Filter status is available along with other messages and alerts. The selected Temperature
Range is indicated in the upper left corner of the display. The Spa Equipment Control Icon will
spin if any pump is running. A Lock Icon is visible if the panel or settings are locked.
Note: After 30 minutes* the display will automatically go into sleep mode, which turns the
display o. This is normal operation. Touch anywhere on the screen to wake the panel up.
• H = High Temperature Range L = Low Temperature Range
• R = Ready Mode RR = Ready / Rest Mode IR = Rest Mode
• F1 = Filter Cycle 1 running F2 = Filter Cycle 2 running F+ = Both running
• O3 = Ozone is running. If you do not see the icon that means the ozone is o.
• C = Clean-up cycle is running. Note: Not all systems that can run a Cleanup Cycle dis-
play this icon.
• Wi-Fi icon just indicates that the Wi-Fi link is connected
• Invert (or ip) Screen
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• Lock Icon: When displayed, indicates the panel is in a locked mode. To unlock or lock
a setting or panel lock, rst press the corresponding icon on the Lock Screen, then
press and hold the word “Lock” for 5+ seconds until the text and icon change to the
opposite state.
There are 2 lock icons that can be shown on the title bar of most screens. A tall skinny one
representing a settings lock is applied. It is shown on screens that are aected by the set-
tings lock. And the standard lock icon Padlock
which represents the panel being locked.
If both settings and panel are locked, only the panel lock will show since the settings lock
doesn’t do much in that situation. When the panel is locked, the Settings Screen will only
show items not aected by that lock (System Info and Lock Screens)
• Adjust set temperature higher
• Adjust set temperature lower
• Message waiting indicator: The Message Waiting Indicator will show on of the fol-
lowing icons
= fatal error (swim spa can’t function until it is xed)
= Normal Error or Warning
= Reminder Message
= Information Message
= Spa equipment icon
Brings up a screen where the spa jets, blower or other equipment can be controlled.
While on the Spa Equipment Screen, you can press a Jets button once for low speed,
and if congured press it again for high speed.
= Jet is inactive. Indicates if a pump is running or not.
= Settings is active
= Settings is inactive
= Dierent animation sequences, including blinking, may indicate dierent stages of
heating.
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Press Up or Down to display the Set Temperature (indicated by a ashing oF
o
C, plus a change in colour of the temperature). Press up or Down again to
or
modify the Set Temperature. The Set Temperature changes immediately.
If you need to switch between High Temperature Range and Low Temperature Range you need to go to the Settings Screen.
10.2 Navigation
• Navigating the entire menu structure is done by touching the screen.
• The two screen selections indicated below can be selected. Touch one of these to
enter a dierent screen with additional controls.
• Most menu screens time out and revert to the main screen after 30 seconds of no
activity.
• At the bottom of the screen, at certain times an indicator may appear showing that a
message is waiting. Touch this indicator to go to the Message Display Screen. On that
screen some of the messages can be dismissed.
NAVIGATION
Settings Spa Equipment
MESSAGES
A warning message is waiting
10.3 The Spa Screen
The Spa Screen shows all available equipment to control. The display shows icons that are related to the equipment installed on a particular swim spa model, so this screen may change
depending on the installation. The icon buttons are used to select and control individual
devices.
Some devices, like pumps, may have more than one ON state, so the icon will change to reect the state of the equipment. Below are some examples of 2-speed pump indicators.
Jets O Jets Low Jets High
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Common Buttons
If an Up or Down button is shown and pressed when on an editing page, and a value has
been selected (highlighted), the value can be increased by pressing the up arrow or decreased by pressing the down arrow.
Back
Increment
Save
Decrement
Selected Value
Invert
Will appear on upper right on all screens.
Exiting Screens
The Back button is on every screen except the Main Screen, the Priming Mode Screen are a
Message Display Screen. When you see only this button, or this button plus an Inactive Save
Button, it means Back or Exit. It appears on editing screens before you have changed any
value, as well as on other screens.
When you see both the Back button and an Active Save button, the Save button will Save,
while the Back button will Cancel. If the screen times out due to no activity it will act like
cancel.
Active Save
Button
Inactive Save
Button
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Pages
If there is a right arrow at the bottom of the screen, it takes you to the next page.
Page Up and Down
If an Up or Down button is shown and pressed when on a page with a text list, the list can
be scrolled a page at a time.
Page Up
Page Down
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10.4 The Settings Screen
The Settings Screen is where all programming and other swim spa behaviours are controlled. Each icon on the Settings screen takes you to a dierent screen, where one or more
setting may be viewed and/or edited.
The Heat Icon takes you to a screen where you control the
Het Mode and the Temperature Range.
Dual Temperature Ranges
High vs. Low
This system incorporates two temperature range settings with independent set temperatures. The specic range can be selected on the Settings screen and is visible on the Main
Screen in the upper left corner of the display. These ranges can be used for various reasons,
with a common use being a “ready to use” setting vs. a “vacation” setting. Each range maintains its own set temperature as programmed by the user. This way, when a range is chosen,
the swim spa will heat to the set temperature associated with that range.
o
High Range can be set between 27
Low Range can be set between 10
C and 40oC
o
C and 37oC
Freeze Protection is active in either range.
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Heat Mode
Ready vs. Rest / Circulation Mode / Ready-in-Rest Mode
Heat Mode—Ready vs. Rest
In order for the swim spa to heat, a pump needs to circulate water through the heater(s).
The pump that performs this function is known as the “heater pump”.
The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump.
If the heater pump is a 2-Speed pump 1, Ready Mode will circulate water every 1/2 hour,
using Pump 1 Low, in order to maintain a constant water temperature, heat is needed, and
refresh the temperature display. This is known as “polling”.
Rest Mode will only allow heating during programmed lter cycles. Since polling does not
occur, the temperature display may not show a current temperature until the heater pump
has been running for a minute or two.
When the heater pump has come on automatically (for example for heating) you can switch
between low speed and high speed but you cannot turn the heater pump o.
Circulation Mode
If the swim spa is congured for 24HR circulation, the heater pump generally runs continuously. Since the heater pump is always running, the swim spa will maintain set temperature
and heat as needed in Ready Mode, without polling.
In Rest Mode, the swim spa will only heat to set temperature during programmed lter
times, even though the water is being ltered constantly when in 24HR circulation mode.
Ready-in-Rest Mode
Ready in Rest Mode appears in the display if the swim spa is in Rest Mode and the Jets 1
Button is pressed. When the heater pump has come on automatically (for example for heating) you can switch between low speed and high speed but cannot turn the heater pump
o. After 1 hour, the System will revert to Rest Mode. This mode can also be reset by selecting the Heat Mode line on the Screen shown on the previous page.
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Preparation & Filling
Fill the swim spa to its correct operating level. Be sure to open all valves and jets in the
plumbing system before lling to allow as much air as possible to escape from the plumbing and the control system during the lling process.
After turning the power on at the main power panel, the top side panel will display a splash
screen or start-up screen.
Priming Mode
After the initial start-up sequence, the control will enter Priming Mode and display a Priming Mode screen. Only pump icons appear on the priming mode screen. During the priming
mode, the heater is disabled to allow the priming process to be completed without the possibility of energizing the heater under low-ow or no-ow conditions. Nothing comes on
automatically, but the pump(s) can be energized by selecting the “Jet” buttons. If the swim
spa has a Circ Pump, it can be turned on and o by pressing the Circ” button during Priming
Mode.
Priming the Pumps
As soon as the Priming Mode screen appears on
the panel, select the “Jets 1’ button once to start
Pump 1 in low-speed and then again to switch
to high-speed. Also, select the other pumps, to
turn them on. The pumps should be running in
high speed to facilitate priming. If the pumps
have not primed after 2 minutes, and water is
not owing from the jets in the swim spa, do not allow the pumps to continue to run. Turn
o the pumps and repeat the process. Note: Turning the power o and back on again will
initiate a new pump priming session. Sometimes momentarily turning the pump o and on
will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut o
the power to the swim spa and call for service.
Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should a pump be allowed to run without priming beyond
the end of the 4-5 minute priming mode. Doing so may cause damage to the pump and
cause the system to energize the heater and go into an overheat condition.
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Exiting Priming Mode
The system will automatically enter the normal heating mode and ltering at the end of the
priming mode, which lasts 4-5 minutes.
You can manually exit Priming Mode by pressing the “Back” button on the Priming Mode
Screen. Note that if you do not manually exit the priming mode as described above, the
priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s)
have been primed by this time.
Once the system has exited Priming Mode, the top side panel will display the Main Screen,
but the display will not show the water temperature yet. This is because the system requires
approximately 1 minute of water owing through the heater to determine the water temperature to display it.
10.5 Spa Behaviour
Pumps
On the Spa Screen, select a “Jets” button once to turn the pump on or o, and to shift between low and high speeds if equipped. If left running, the pump will turn o after a timeout period of 30 minutes.
Non-Circ Systems
The low-speed of pump 1 runs when any other pump is on. If the swim spa is in Ready
Mode, Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the
swim spa temperature (polling) and then to heat to the set temperature if needed. When
the low-speed turns on automatically, it cannot be deactivated from the panel, however the
high speed may be started.
Filtration and Ozone
On non-circ systems, Pump 1 low and the ozone generator will run during ltration. The system is factory-programmed with one lter cycle that will run in the evening (assuming the
time-of-day is properly set) when energy rates are often lower. The lter time and duration
are programmable. A second lter cycle can be enabled as needed. At the start of each lter
cycle, the pumps will run briey to purge the plumbing to maintain good water quality.
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Freeze Protection
If the temperature sensors within the heater detect a low enough temperature, then the
pump(s) automatically activate to provide freeze protection. The pump(s) will run continuously or periodically depending on the conditions.
Clean Up Cycle (optional)
When a pump is turned on by a button press, a clean-up cycle begins 30 minutes after the
pump is turned o or times out and will run up to 4 hours depending on how long you program it for. The pump and the ozone generator will run for 30 minutes more, depending on
the system. On some systems you can change this setting.
10.6 Time of Day
Be sure to set the Time of Day. Setting the time of day is important for determining the l-
tration times and other background features. The Heat
Icon on the Settings Screen takes
you to a screen where you control the Time-of-Day.
On the Time-of-Day screen, simply select the Hours and Minutes. Use the Up and Down buttons to make changes, then Save.
If no Time-of-Day is set…
In the memory an information screen will appear. If you exit it an Information Icon will appear at the bottom of the Main Screen, until the time-of-day has been set.
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10.7 Adjusting Filtration
Main Filtration
Using the same adjustment as Setting the Time, Filter Cycles are set using a start time and a
duration. Each setting can be adjusted in 15 minute increments. The panel calculate the end
time and displays it automatically.
Filter Cycle 2—Optional Filtration
Filter Cycle 2 is OFF by default.
Viewing Filter 1 while Filter 2 is OFF: Viewing Filter 1 while Filter 2 is ON:
Press “1” to view Filter 1. Press “2” once to view Filter 2. Press “2” again to turn Filter 2 ON or
OFF.
When Filter Cycle 2 is ON, it can be adjusted in the same manner as Filter Cycle 1.
It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall ltration
by the overlap amount.
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Purge Cycles
In order to maintain sanitary conditions, as well as protect against freezing, secondary water
devices will purge water from their respective plumbing by running briey at the beginning
of each lter cycle. (Some systems will run a certain number of purge cycles per day, independent of the number of lter cycles per day. In this case, the purge cycles may not coincide with the start of the lter cycle).
If the Filter Cycle 1 duration is set for 24 hours, enabling Filter Cycle 2 will initiate a purge
when Filter Cycle 2 is programmed to begin.
10.8 Light Cycle Option
If the Light Cycle does not appear on the Settings Screen, the Light Timer feature is not enabled. The Light Cycle Icon on the Settings Screen takes you to a screen where you control
the Light Cycle. When available, the Light Timer is (‘Disabled”) by default. Press “Disabled” to
change it to “Enabled” (ON). The settings can be edited the same way that the Filter Cycles
are edited.
Brightness Up Button: Tap to raise the intensity of the lights to the maximum level of 5. The
intensity levels are as follows: 5 = 100%, 4 = 80%, 3 = 60%, 2 = 40%, 1 = 20% and 0 = 0%.
Brightness Down Button: Tap to lower the intensity of the lights to the minimum level of 0.
Intensity Indicator: Displays the current intensity level of the lights by the number of bars lled
in. this will only work with the solid color option. If the blending mode is on, the light bulb is
grayed out. The range is from 0 to 5.
Speed Control Button (Increase): Tap to increase the blending speed of the colors to the maxi-
mum speed of 5. The speed settings are as follows: 5 = every 5 secs, 4 = every 10 secs, 3 = every 15
secs, 2 = every 30 secs and 1 = every 60 secs.
Speed Control Button (Decrease): Tap to decrease the blending speed of the colors to the mini-
mum speed of 0.
Color Selector: Tap a color to select a single color.
Back Button: Tap to go back to the previous menu.
Invert Button: Tap to invert the display image.
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10.9 Restricting Operation
The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel prevents the controller from being used, but all automatic functions are still
active. Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted. Settings Lock allows access to a
reduced selection of menu items. These include Filter Cycles, Invert, Information and Fault
Log. They can be seen, but not changed or edited.
Panel Locked and Settings Unlocked
Locking / Unlocking
The same steps are used to Lock and Unlock.
To lock either Settings or Panel rst select the
Settings (if it says “Unlocked”) or Panel (if it says
“Unlocked”), then press the word “Lock” for 5
seconds. To unlock either Settings or Panel rst
select the Settings (if it says “Locked”) or Panel (if
it says “Locked”), then press the word “Lock” for at
least 5 seconds.
Press here for 5 seconds to lock or unlock
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11.0 Pro X Current Control System
Pro X Current Control provides the ultimate swim spa solution. Our unique plumbing conguration ensures uniform water ow for a smooth workout experience. Pro X is congured
with 4 two-speed pumps and provides a wide variety of workout modes to ensure swimmers achieve their tness goals.
11.1 Manual Workout Mode
With the Manual Workout the user adjusts the speed up and down. The workout runs until
it times out after an hour or the user cancels the workout. Workout elapsed time is shown.
Workout can be paused / resumed. A swimmer icon animates when the workout is running.
The icon stops and turns gray when the workout is paused.
Adjust speed
Press Manual Workout
Icon. (Home Screen)
Stop workoutPress the swimmer
11.2 Timed Workout Mode
Timed Workout is the same as a manual workout except the user has to enter a workout
duration and initial workout speed before progressing to the workout screen. Users can do
everything they can on the manual workout screen. It adds the workout time remaining to
the display.
Press the swimmer
Icon. (Home Screen)
Press Timed Workout Set duration and speed
Stop
workout
Adjust
speed
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11.3 Workout Program Mode
Workout Program mode provides a list of workouts to help the swimmer achieve their tness goals.
Press the swimmer
Icon. (Home Screen)
Press Workout Program
Workout Program List
Create a custom user workout by following these steps.
Press the swimmer
Icon. (Home Screen)
Press Workout Program
Scroll to bottom
of Workout List
Workout Program List
(continued)
1. Select User Workout
2. Press check button
1 - Horizontal graph axis represents total
workout duration.
2A - One segment of time. The total workout duration is divided into segments of
time. Each segment represents the water
speed . Each segment can be changed to
increase or decrease speed.
2B - Orange editing box. You can edit each
segment of time when it is selected by the
orange box.
3 - Vertical graph axis represents water
speed.
4 - Delete current workout
5 - Proceed to next editing stage
6 - Exit current screen
7A - Edit current workout
7B - Save current workout
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Press edit button
1 - Move orange selector box right/left with
arrow buttons.
2 - Press check button
to go to the next stage.
1 - Increase / decrease
water speed with arrow
buttons.
2 - Press check button
to go to the next stage.
Press save button to
save the workout.
Press check button to
go to the next stage
Select “Min” eld and
increase / decrease
workout duration with
arrow buttons.
1 - Select “Enter Speed”
eld and increase /
decrease water speed
with arrow buttons.
2 - Press check button
to go to the next stage.
This screen appears
during the workout.
Press the red button to
stop the workout.
Press arrow buttons to
change water speed
during workout if desired.
12.0 Swim Spa Maintenance
Proper and regular maintenance of your swim spa will help it retain its beauty and performance. Your authorized Jacuzzi dealer can supply you with all the information, supplies, and
accessory products you will need to accomplish this.
12.1 Cleaning the Filter Cartridges
A reminder message appears on the control panel display after a specied number of days
to remind you to clean the skimmer lters. This reminder must be reset at each lter cleaning interval.
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12.2 Draining and Relling
About every 3 months, you will want to replace the swim spa’s water. The frequency depends on a number of variables including the amount of use, number of users, attention
paid to water quality maintenance etc. During this time, it is also recommended that you
clean the internal plumbing lines from buildup and debris.
CAUTION! READ THIS BEFORE DRAINING: To prevent damage to the swim spa components, turn o power to the swim spa at the circuit breaker before draining it. Do not turn
the power back on until your swim spa has been relled.
CAUTION: There are certain precautions to keep in mind when draining your swim spa. If
it is extremely cold, and the swim spa in outdoors, freezing could occur in the lines or the
equipment (see WINTERIZING). On the other hand, if it is hot outdoors, do not leave the
swim spa’s surface exposed to direct sunlight.
DRAINING YOUR SWIM SPA
REFER TO FIGURE 1 & FIGURE 2
1. Locate nearest drain facility (Check your local bylaws).
2. Attach backwash hose to hose bib located on plumbing line beside the swim spa
control system.
3. Run backwash hose to drain location.
4. Open ball valve.
5. Close ltration pump return gate valve next to the ball valve (this directs the water
out the backwash hose).
6. Activate the circ pump.
7. Monitor the swim spa while it drains.
8. Use a second garden hose to wash down interior surface as the swim spa continues
to drain. A sponge may also be used to wipe down the interior surface.
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9. To completely ush the old water from the plumbing lines: allow fresh water to ll
into the foot-well area while the old water continues to be pumped out. Always
keep at least 10cm (4 in.) of water in the foot-well so that pump 1 remains primed.
10. When the water from the drain hose turns clear (indicating fresh ll water), ush is
complete.
11. Turn OFF the ltration pump.
12. Close the drain-hose bib on the swim spa plumbing line and
continue lling swim spa with fresh water.
13. Place cover on swim spa (to avoid splash-out).
14. Open ltration pump return gate valve.
15. Press any button on the topside control panel (other than the pump 1 button) to
take the system out of STANDBY/DRAIN ASSIST mode. Filtration pump and the
heater will activate to circulate and heat the water while lling continues. This also
reduces the possibility of an airlock occurring.
16. Continue adding fresh ll water until level is approximately 19mm (3/4 in.) from the
top of the skimmer opening.
12.3 Cleaning the Swim Spa Interior
To preserve the sheen of your swim spa’s surface, it is crucial that you avoid using abrasive
cleaners or cleaners which have adverse chemical eect on the surface. If you are not certain as to the suitability of a particular cleanser, consult your authorized Jacuzzi dealer. We
recommend using Jacuzzi’s Spa All Purpose Cleaner to clean the swim spa’s interior surface.
Use extreme care to assure that no soap residue is left on the surface. This could cause severe sudsing when the swim spa is relled. Jacuzzi chemicals are for use in the U.S. only.
12.4 Pillow Care
Clean the headrests in your swim spa as needed by wiping them with a cloth with soapy
water. It is not necessary to remove the headrests for cleaning. To remove headrests for
long term storage or replacement, grasp both ends of each headrest and gently pull inward
towards the center of the swim spa. To reinstall, over mounting strip and press down until
headrest mounting bracket emits a “click” sound. Then adjust the headrest height by simply
moving up or down as desired.
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12.5 Maintaining the Synthetic Cabinet
The synthetic cabinet requires little or no maintenance of any kind, To clean, simply wipe
cabinet with mild detergent soap solution and a clean towel.
CAUTION: Never spray cabinet with a high pressure garden hose for
any reason since this action may induce an electrical short in the spa’s
electrical equipment.
12.6 Cleaning the Control Panel
To clean, simply wipe the control panel with a micro-ber cloth that is used for cleaning
polycarbonate lenses.
12.7 Cover Care and Maintenance
Regular monthly cleaning and conditioning is strongly recommended and may increase the
longevity of your cover. To clean and condition the cover:
1. Use a garden hose to remove any debris.
2. Using a large sponge or soft bristle brush, use diluted or mild soap to gently scrub
the top.
3. Rinse and clean and do not allow soap to dry on the cover. Do not use soap on the
underside of the cover.
4. Please check with your Jacuzzi dealer for recommended cover care and conditioning
products. Use non-petroleum based conditioners to keep the vinyl supple.
5. Do not use any solvents, abrasive cleaners or strong detergents. Do not use products
that contain silicone or alcohol.
Additional Care and Maintenance Instructions:
1. Debris can accumulate on the swim spa cover. Removal of snow or other debris will
help to avoid breakage of the foam cores.
2. Be sure to lock the cover straps to secure the cover from unwanted or accidental entry.
3. Do not place heavy objects on the cover.
4. Do not walk, sit or stand on the cover.
5. Do not drag or use the aps / skirt or the cover lock straps to remove the cover.
6. Use only recommended cover lifter systems.
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7. Use only chemicals and cleaners recommended by Jacuzzi.
8. Remember to keep swim spa covered when not in use. Maintaining proper water
levels assures ecient operation and ecient electrical usage.
8. Do not expose your swim spa to the sun for extended periods of time as UV rays can
damage the interior surface.
9. Use caution when removing cover. Before removing cover, assure all locks have been
released to avoid lock breakage and / or cover strap damage.
12.8 Winterizing
Your Jacuzzi swim spa is designed to automatically protect itself against freezing when operating properly. During periods of severe freezing temperatures, you should check periodically
to be certain that the electrical supply to the spa has not been interrupted. In extreme, bitter
o
cold weather (less than 0
ation and that the auto-heating is selected to protect against damage to the swim spa.
C) we recommend that the circulation pump is set for 24-Hour oper-
If you do not intend to use your swim spa, or if there is a prolonged power outage during
periods of severe freezing temperatures, it is important that all water be removed from
the swim spa and equipment to protect against damage from freezing.
Expert winterization of your swim spa is highly recommended; contact your authorized
Jacuzzi dealer. In emergency situations, taking the following steps can minimize damage.
CAUTION: TURN OFF POWER TO SWIM SPA.
1. Follow the directions for draining the swim spa.
2. Turn the massage / diverter selector(s) into the middle combo position to allow the
water in the plumbing lines to drain.
3. Turn the waterfall valve to the open position to allow the water in the plumbing
lines to drain.
4. Ass the water level drops below the seats, use whatever means necessary to get the water out of the recessed seating areas and into the footwell, such as a wet / dry vacuum.
5. Open all the air controls and leave them open until you resume use of the swim spa.
6. When the water level ceases to drop, use whatever means available to remove any
remaining water from the footwell, such as a wet / dry vacuum.
7. Remove the equipment-side cabinet panels and locate the drain plugs in the front
of each pump. Remove these plugs to allow for water to drain out of the pumps and
heater.
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Note: Approximately 4-8 liters will be released during this procedure. Use a wet / dry vacuum or other means to keep this from ooding the equipment compartment. Replace the
drain plugs.
8. Loosen the unions at the ends of the heater(s) and vacuum up any water that comes
out of the heaters.
9. Reinstall the cabinet side panels and cover the swim spa so that no casual moisture
can enter into it.
Consult your Jacuzzi dealer if you have any questions regarding winter use or winterizing.
12.9 Starting Your Swim Spa in Cold Weather
If you want to start up your swim spa after it has sat empty for a time in freezing temperatures, be aware that the water remaining in certain sections of the piping may still be frozen.
This situation will block water ow preventing the swim spa from operating properly and
possibly damaging the equipment. We recommend you consult your dealer for guidance
before attempting to restart your swim spa under these conditions.
13.0 Water Quality Maintenance
To decrease the risk of contracting a waterborne illness (e.g. an infection, bacteria or virus)
and / or respiratory ailments, maintain water quality within specied limits. This will enhance
your enjoyment and prolong the life of the swim spa’s equipment. Doing so requires regular
attention because the water chemistry involved is a balance of several factors. Procrastination
in regard to water maintenance will result in poor and potentially unhealthful conditions for
soaking and even damage to your swim spa investment. For specic, guidance, on maintaining water quality, consult your authorized Jacuzzi dealer who can recommend the appropriate
Jacuzzi chemical products. Jacuzzi chemicals are for use in the U.S. only.
WARNING: FAILURE TO MAINTAIN WATER QUALITY!
• Increase risk of contracting a waterborne illness (e.g. an infection, bacteria or virus)
and / or respiratory ailments.
• Damage the equipment, components and swim spa shell, which are not covered
under the swim spa’s warranty.
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CAUTION: Never store swim spa chemicals inside the swim spa’s equipment bay. The
equipment bay may reach elevated temperatures, this is where high voltage electronic devices are located. This area is not intended for storage of any kind.
13.1 pH Control
pH is a measure of relative acidity or alkalinity of water and is measured on a scale of 0 to 14.
The midpoint of 7 is said to be neutral, above which is alkaline and below which is acidic. In
swim spa water, it is important to maintain a slightly alkaline condition of 7.4 to 7.6. Problems
become proportionately severe the further outside of this range the water gets. A low pH will
be corrosive to metals in the swim spa equipment. A high pH will cause minerals to deposit on
the interior surface (scaling). In addition, the ability of the sanitation agents to keep the swim
spa clean is severely aected as the pH moves beyond the ideal range. That is why almost all
swim spa water test kits contain a measure for pH as well as sanitizer. Jacuzzi oers products
that help you maintain the ideal range. These chemicals are for use in the U.S. only.
13.2 Sanitizing
To destroy bacteria and organic compounds in the swim spa water, a sanitizer must be used
regularly. Chlorine and bromine are two most popular sanitizers used to date. The “Proclear
Mineral Spa Clarier” designed especially for your swim spa is a benecial product for water maintenance. Many other additives are available for your swim spa. Some are necessary
to compensate for out of balance water; some aid in cosmetic water treatment and others
simply alter the feel or smell of the water. You authorized Jacuzzi dealer can advise you on
the use of these additives. When adding spa shock (chlorine or non-chlorine) or pH balancing chemicals activate the jet pump(s) and leave the swim spa cover open for a minimum
of 20 minutes. By doing this you will allow excessive chemical vapors to exit the swim spa,
protecting pillows and plastic knobs from chemical attack.
WARNING: RISK OF PERSONAL INJURY, DROWNING OR ENTRAPMENT!
Never leave your swim spa unattended for any reason while the cover is open and accessible, especially to small children and animals.
CAUTION: RISK OF PERSONAL INJURY OR SWIM SPA DAMAGE!
Never add chlorine tablets (trichlor) or acid to your swim spa for any reason! These chemicals may damage components within your swim spa, burn or irritate your skin, create a rash
and void the manufacturer warranty for your swim spa.
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13.3 Other Additives
Many other additives are available for your swim spa. Some are necessary to compensate for
out of balance water, some aid in cosmetic water treatment and others simply alter the feel
or smell of the water. With our chemical products your authorized Jacuzzi dealer can advise
you on the use of these additives. Jacuzzi chemicals are for use in the U.S. only.
13.4 CLEARRAY® (Ultraviolet) Water Purication System
CLEARRAY Water Purication System is exclusive technology utilizing natural ultraviolet
technology to eliminate waterborne bacteria, viruses and algae in swim spas. The ultraviolet
light otherwise known as UV-C or germicidal light inactivates the microorganisms disrupting the DNA so that it cannot reproduce and is considered lifeless. CLEARRAY is plumbed
in-line with your ltration system. After the water is drawn from the pump, lter and heater
it is directed through the CLEARRAY system. Water passes through an ultraviolet light en-
ergy that treats and disinfects the water. The water is then pumped back into the swim spa
giving you crystal clear water instantly. The system has a ballast that is the power supply for
the purication system; it has two LED indicator lights. The “Power On” (red color) indicating incoming power ow and the “Lamp On” (green color) indicating the system is properly
working. CLEARRAY is standard on all models.
After a year the bulb must be replaced. If the CLEARRAY timer has been programmed cor-
rectly a message will appear on the LCD display when the time allotted has expired. In order
to clear the message, a new CLEARRAY UV bulb needs to be installed and the time must be
reset. Contact your authorized Jacuzzi dealer to assist in changing our the bulb.
14.0 Error / Display Messages
There are a number of unique functions designed into your Jacuzzi swim spa to protect it
from damage and / or to aid in troubleshooting. When this occurs the swim spa will notify
you by showing the screen below, Figure 14.0a. A solid white light indicates that all operations are normal. A solid red light indicates that immediate attention is required to clear or
x an error code. Following is a list of all the possible messages along with their meanings.
Always insist on genuine Jacuzzi replacement parts.
Note: if you tap “X” the display will change to Figure 14.0b. The error icon will remain on the
screen as a reminder. If the error is not taken care of or xed, the error display will reappear
in 2 hours, Figure 14.0a.
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Figure 14.0a Figure 14.0b
1. Open Flow Switch: (Heater is deactivated. The lter/circulation may also be deacti-
vated). The ow switch is malfunctioning open, the circulation pump’s lter cartridge
is excessively dirty or an air lock condition has occurred at the circulation pump
intake. Contact your authorized dealer or service organization.
2. Closed Flow Switch: (Heater is deactivated. The lter/circulation may also be deactivated). The ow switch is malfunctioning closed. Contact your authorized dealer or
service organization.
3. Toggling Flow Switch: (Heater is deactivated). The ow switch is behaving erratical-
ly. Heater is disabled, check for dirty lter. Make sure to clean the lter(s) and correct
proper water level before contacting your dealer or service organization.
4. Shorted Hi-limit Temp Sensor: The hi-limit temperature sensor is not functional.
Heater is disabled. This must be repaired only by a qualied authorized service organization or service technician.
5. Open Hi-limit Temp Sensor: The hi-limit temperature sensor is not functional. Heat-
er is disabled. This must be repaired only by a qualied authorized service organization or service technician.
6. Shorted Water Temp Sensor: The temperature sensor is not functional. Heater is
disabled. This must be repaired only by a qualied authorized service organization
or service technician.
7. Open Water Temp Sensor: The temperature sensor is not functional. Heater is dis-
abled. This must be repaired only by a qualied authorized service organization or
service technician.
8. Closed Flow Switch on Start-up: Flow switch is non-functional. Closed or shorted
ow switch on system start-up (system disabled). Contact your authorized dealer or
service organization.
9. Frozen on Start-up: Flow switch is non-functional. Shorted ow switch on system
start-up (system disabled) and freeze condition detected. Contact your authorized
dealer or service organization.
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10. Cool Warning: Swim spa water is more than 20oF / 11oC cooler than the temperature
set point , the circulation pump and heater will automatically activate to provide
freeze protection. The swim spa will stay in this mode until the water temperature
o
reaches 14
Note: The heater icon will be blinking and the error icon will be displayed under the
temperature.
11. Freeze protection: A potential freeze condition has been detected. No action is required. Jet pump(s) operate until the swim spa is out of danger. No corrective action is
necessary. If condition persists, contact your authorized dealer or service organization.
12. Overheat protection: DO NOT ENTER THE WATER! Water temperature is above
acceptable limits. Heater is deactivated. Remove swim spa cover to speed cooling. If
condition persists, contact your authorized dealer or service organization.
Note:
• As a safety measure, the red lights of the swim spa will ash on and o as an
indication that the swim spa is in an overheat condition.
F / 8oC below the set temperature. No corrective action is necessary.
• The heater icon will be blinking and the error icon will be displayed under the
temperature.
WARNING: RISK OF HYPERTHERMIA (OVERHEATING) CAUSING
SEVERE INJURY, BURNS OR WELTS.
13. Controller Overheat Protection: Controller temperature has exceeded acceptable
limits. If condition persists, provide shade for equipment side of swim spa. Contact
your authorized dealer or service organization.
Note: The heater icon will be blinking and the error icon will be displayed under the
temperature.
14. Panel Com Error: The topside controller is having trouble communicating to your
swim spa. Contact your authorized dealer or service organization.
15. CLEARRAY Replacement Reminder: This message will appear when the CLEARRAY
bulb reminder time has expired. The CLEARRAY bulb must be replaced.
16. Clean Filter Reminder: This message will appear when the lter reminder time has
expired. Remove the lters for cleaning or replacement.
17. Water Refresh Reminder: This message will appear when the “Water Refresh” timer
has expired. The water needs to be drained and relled with fresh water.
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15.0 Troubleshooting Procedures
In the unlikely event your swim spa is not working the way you believe it should, please rst
review all the installation and operating instructions in this manual and check the message
on the panel display second, if you are still not satised it is working properly, please follow
the appropriate troubleshooting instructions:
PROBLEM PROCEDURE
NONE OF THE
COMPONENTS
OPERATE (i.e
pump light)
PUMP DOES NOT
OPERATE
Check the control panel lights
1. If there are letters or symbols displayed on the screen, refer to the
previous Section to determine the meaning and required action.
2. If nothing appears on the screen:
A: Check the household circuit breaker
B: Contact your dealer or authorized service organization
Activate the “JETS”
1. If no sound is detected or if a “buzzing” sound is detected, turn o
power to the swim spa and contact your dealer or service organization.
2. If the motor operates but no water ows to jets:
A. Pump may not be properly primed. See instruction below.
B. Contact dealer or authorized service organization.
Pump Priming Instructions:
1. Turn o power to the swim spa.
2. Remove the handle from the massage selector supplied by the pump you are priming.
3. Loosen the massage selector’s cap slightly (counterclockwise), listening for the air to
seep out.
4. Tighten the cap nger-tight, replace the handle and turn the swim spa’s power back on.
Note: This method must be used for the jet’s pumps because these pumps are not connected to the main lter system in any way.
CAUTION: If freezing conditions exist and pump is not operational, take mea-
sures to protect the system from freeze damage. See the section on Winterizing.
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PROBLEM PROCEDURE
POOR JET ACTION 1. Make certain the jets pump is turned on.
2. Check position of massage selectors.
3. Open air control for selected jet system
4. Check for adequate water level.
5. Check for dirty lter.
WATER IS TOO HOT 1. Reduce thermostat setting.
2. Switch swim spa to “Econo” mode to turn heater on only during
pre-programmed time.
3. Make sure the pumps are turned o an not constantly running.
NO HEAT 1. Check thermostat setting.
2. Keep the cover in place while heating.
3. If the heater indicator is displayed, but no temperature increase
is experienced after a reasonable period of time, contact your
dealer or authorized service organization.
FILTER / CIRCULATION
PUMP OFF
1. Verify lter / circulation pump is programmed to run 8 hours a
day.
2. Make sure there are no errors preventing the pump from turning on.
o
3. Swim spa water is warmer than 95
F (34oC) and two degrees
warmer than the set temperature.
Jacuzzi builds the best swim spas in the industry. Nonetheless, we are always striving to
improve the quality and features of our products. Your input as a Jacuzzi swim spa owner
is a cherished part of this process. If you have any comments or suggestions, or wish to be
informed on any new products for your swim spa, please write to us.
CONGRATULATIONS on your good taste and welcome to the happiest and most relaxed
family in the world!
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16.0 Typical Swim Spa Wiring Diagrams
230 VOLT 50 Hz SINGLE PHASE (1~N)
Electrical wiring: European model
Main electrical box RDC box
230 VOLT 50 Hz DUAL PHASE (2~N)
Electrical wiring: European model
Main electrical box RDC box
pack terminal block
1-phase
pack terminal block
2-phase
1
Unfused
Unfused
1
230 VOLT 50 Hz THREE PHASE (3~N)
Electrical wiring: European model
Main electrical box RDC box
pack terminal block
3-phase
REMOVE
JUMPER WIRES
J51 - J58
J52 - J36
IF A 3KW SLAVE HEATER IS USED IN A
2X16A, IT MUST BE HOOKED UP TO SERVICE
2. (THE MAIN HEATER IS ON SERVICE 1.)
1
Unfused
REMOVE
JUMPER WIRES
J51 - J58
J52 - J36
IF A 3KW SLAVE HEATER IS USED IN A
3X16A, IT MUST BE HOOKED UP TO SERVICE
1. (THE MAIN HEATER IS ON SERVICE 2.)
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17.0 Circuit Board Wiring Diagrams
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Direzione e coordinamento
Jacuzzi Brands, LLC (USA)
SS Pontebbana km. 97,200
33098 Valvasone Arzene (PN)
www.jacuzzi.eu
info@jacuzzi.eu
Jacuzzi Europe SPA
JACUZZI EUROPE S.p.A. • all rights reserved • JUNE 2019
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