Platinum Series
WHIRLPOOL
BATH
R
Quantum
™
Plus Whirlpool Spa
Owner's Manual
IMPORTANT SAFETY INFORMATION
READ AND FOLLOW ALL INSTRUCTIONS
Warning — Risk of injury: Children, the elderly,
and the infirm should not use the spa unless they are
supervised at all times. Infants should not be permitted
in the spa at water temperatures over 100° F (38°C).
Spa water temperature in excess of 104° F is not
recommended. High water temperatures in excess of
104° F (40° C) and prolonged periods of use can raise
internal human body temperature excessively and impair the body’s ability to regulate its internal temperature.
Pregnant women and people with heart circulatory
conditions, or diabetes, should consult their physicians
before using the spa at water temperatures over 100° F
(38° C).
Limit your initial use of the spa to 10-15 minutes.
High body temperatures affect people differently; consult your physician about your safety and comfort before
using the spa.
If your spa product does not have a thermometer,
we recommend that you use a medical (clinical) type
thermometer for an accurate measurement of spa water
temperatures. Other types of thermometer, generally
available, such as those used for swimming pools are
not sufficiently accurate to determine spa water temperature.
Extra care should be taken when using the spa and
consuming alcoholic beverages. Alcohol, drugs, or
certain medications, such as tranquilizers, affect a
person’s ability to withstand high temperatures and may
produce dangerous effects, including drowning. Persons using medication should consult with a physician
before using a spa.
Danger -— Risk of injury: Do not remove the suction
grille! It is a safety device and must always be in place
on the suction fitting to minimize the potential hazard of
hair entanglement or body entrapment.
Keep body, hair, and clothing a minimum of 12
inches away from suction fitting and skimmers at all
times when the spa is operating. Hair longer than
shoulder length should be secured close to the head, or
a bathing cap should be worn.
Do not operate the spa if the suction cover is broken
or missing. Contact your Dealer for replacement cover
if broken or missing.
The wet surface of the spa is slippery. Use care
when entering and exiting.
DANGER — Risk of child drowning: Do not permit
children to use this product unless they are closely
supervised. The use of a locked cover is highly recommended to prevent unattended access.
DANGER — RISK OF ELECTRICAL SHOCK: When
installing and operating this electrical equipment, basic
safety precautions should always be adhered to including the following.
Warning: A wire connector is provided at the electrical
cabinet on this spa to connect a minimum No. 8 AWG
(8.4 mm2) solid copper conductor between this spa and
any metal equipment, metal enclosures of electrical
equipment, metal water pipe, or conduit within 5 feet (1.5
m) of the spa.
Do not use electrically connected devices such as
television, radio, or stereo speakers, lights, cooking
devices, or telephones within 5 feet (1.5 m) of the spa
while the spa is being used. Lighting fixtures must not be
located directly above or within 5 feet (1.5 m) of the spa.
If located within 10 feet (3.0 m) of the spa, they must be
on a circuit protected by a GFCI (Ground Fault Interrupter Circuit).
All fixed metal objects located within 5 feet of the
spa, such as fence posts, railings, door frames, greenhouse structures, gutters, etc., must be attached to the
bonding bar on the outside of the spa electrical cabinet
using #8 solid copper wire. With #8 solid copper wire,
bond the spa to the house electrical panel or approved local bond.
The spa must be installed with adequate access
and water drainage system, refer to Installation Instructions, to drain water away from electrical components.
CAUTION: Do not turn power ON to the spa unless it
is filled with water to the normal water level, which is to
the water level indicator mark on the skimmer frame.
Activating the spa when there is an insufficient amount
of water can damage the circulation pump and may
cause a fire.
DANGER — RISK OF ELECTRICAL SHOCK
Your spa must be equipped with a GFCI at the Main
Electrical Panel. At initial start-up and before each use
thereafter with power ON, push the GFCI test button.
The reset button should pop out. Push this button in to
reset. If the interrupter fails to operate in this manner,
there is a ground current flowing or a device malfunctioning, indicating the possibility of electrical shock.
Turn off power and do not use the spa until the
source of the breakdown has been identified and
corrected.
Read manufacturer’s safety information provided with all optional equipment.
Quantum Plus Whirlpool Spa
OWNER’S MANUAL
Contents
Installation ______________________________________________________ 2
Inspection and Shipping Claim _______________________________________ 2
Positioning Your Spa_______________________________________________ 2
Electrical Requirements ____________________________________________ 2
Electrical Precautions ______________________________________________ 3
Outdoor Installation ________________________________________________ 3
Drainage ________________________________________________________ 3
Indoor Installation _________________________________________________ 3
Equipment Set-Up_________________________________________________ 4
Operation _______________________________________________________ 5
Operating Instructions ______________________________________________ 5
Control Panel ____________________________________________________ 6
Control Panel Operation ____________________________________________ 7
Display Messages _________________________________________________ 8
Normal Operation/Whirlpool System___________________________________ 9
Air Blower _______________________________________________________ 9
Water Rainbow®__________________________________________________ 9
Silent Air Induction ________________________________________________ 9
Six-jet Wave Seat _________________________________________________ 10
Maintenance ____________________________________________________ 11
Water Quality and Water Chemistry ___________________________________ 11
Filtration ________________________________________________________ 11
Water Chemistry __________________________________________________ 11
Disinfecting ______________________________________________________ 12
Balancing pH_____________________________________________________ 12
Balancing Total Alkalinity ___________________________________________ 12
Water Quality Definitions____________________________________________ 12
Water Level/Drain _________________________________________________ 13
12
Skimmer Basket Maintenance _______________________________________ 13
Filter Maintenance_________________________________________________ 13
Cycle Valve ______________________________________________________ 14
Automatic Filtration/Maintenance _____________________________________ 14
Winterizing ______________________________________________________ 14
Factory Installed Redwood Skirt ______________________________________ 15
Spa Light ________________________________________________________ 15
Cleaning Your Spa ________________________________________________ 15
Covering Your Spa ________________________________________________ 15
Repairs to the Acrylic ______________________________________________ 15
Headrest Pillows __________________________________________________ 15
Troubleshooting Guide____________________________________________ 16-17
Alternate Use for Water Rainbow®___________________________________ 18
Owner's Record
Date Purchased ________________________________________________________
Purchased From ________________________________________________________
Installed By ____________________________________________________________
Spa Serial Number __________________________ Model # ____________________
1
INSTALLATION
Inspection and Shipping Claim
Check for shipping damage upon receipt of the spa. Jacuzzi Whirlpool Bath is not responsible for damage to the
spa sustained during shipment. If damage is evident before unpacking, refer to instructions regarding shipping claims
on the outside of the carton and immediately file a claim with the carrier.
Once the spa has been removed from the carton and before it is permanently installed , check the spa completely
for damage. Fill the shell with water and operate the system (refer to Operating Instructions) to check for leaks which
may have resulted from improper shipping or handling. All Jacuzzi Whirlpool Bath spas are factory tested for proper
operation and water tight connections prior to shipment. If leaks or other problems are detected, immediately notify
your Jacuzzi Whirlpool Bath dealer, Authorized Service Agent, or call Jacuzzi Whirlpool Bath, (800) 288-4002 for
Warranty Service.
NOTE: Damage or defects which could have been discovered and repaired prior to installation and which are
claimed after final installation of the spa, are excluded from our warranty.
Positioning Your Spa
Because your spa is portable, you can locate it just about anywhere you wish—on a deck, patio, or even indoors.
Just be sure to position it above ground in an area with good drainage and on a level, continuous surface which can
support the weight of the spa when filled with water and people. You must also provide access to the spa's equipment
for service and general maintenance. See specifications sheet for minimum service access requirements.
Electrical Requirements
Your spa requires a 230 VAC, 50 AMP, 4-wire, grounded type GFCI protected electrical service with copper
conductors, and must be in a separate circuit having no other appliance connected in that circuit. If you do not have
this kind of circuit, a qualified electrician should install the necessary wiring. Inadequately sized wiring may cause the
unit to malfunction and bring about permanent damage to the spa’s electrical system. The circuit must also have a
ground wire in order to take advantage of the designed-in safety features of the spa. A bond wire must also be used.
Bond according to procedure described on the next page.
WARNING: Without proper grounding and bonding, a system malfunction may cause fatal shock.
2
INSTALLATION
Electrical Precautions
CAUTION: Do NOT apply electrical power to the spa
unless it is filled with water to the normal water level,
which is approximately 7" below the spa rim (refer to
location of water level indicator on face of skimmer). If
the spa’s motor/pumps are actuated when there is not
sufficient water in the unit, the circulation pump could be
irreparably damaged. Not heeding this caution will
nullify the warranty. In addition to damaging the unit,
operating the unit with insufficient water could cause a
fire.
Do NOT locate lighting fixtures directly above the
spa; lighting and electrical receptacles must be located
at least 5 feet from the spa. Lighting located between 5
and 10 feet from the spa must be on a circuit protected
by a GFCI. (Refer to National Electrical Code, 680-6.)
Do NOT use electrically connected devices, such as
television, radio, telephones, stereo speakers, light or
cooking devices within 5 feet of the spa when the spa is
being used.
All fixed metal objects located within 5 feet of the
spa, such as fence posts, railings, door frames, greenhouse structures, gutters, etc., must be attached to the
bonding bar on the outside of the spa electrical cabinet
using #8 solid copper wire. With #8 solid copper wire,
bond the spa to the house electrical panel or approved local bond.
An approved ground may be an 8 foot long ground
rod, a plate electrode, or a buried metal water pipe with
at least 10 feet of buried pipe. Check your local building
code for requirements. Bonding lugs are available at
your local electrical supply store. (Bond bar location is
shown below.)
Outdoor Installation
If you install the spa outdoors, we recommend that
you provide a concrete pad for it to rest on. To do this,
construct forms for a 4" thick level pad. Install a #10
gauge wire mesh 6" x 6" steel reinforced grid. Attach a
#8 solid copper wire to the grid with a ground clamp.
This wire should be long enough to reach the bond bar
on the spa electrical cabinet (minimum 36"), but should
NOT be located under the base of the spa. Then pour
the concrete pad.
Drainage
Whether you install your spa indoors or outdoors,
you can drain it completely by attaching a garden hose
to the fill and drain valve located on the pan of the spa.
Simply run the hose to the house sewer line or drain field
and open the drain valve.
Make sure the area surrounding the spa has good
drainage to keep water from collecting at the base of the
spa—especially near the equipment area. If drainage is
poor, install a drain line and/or gravel drain field. (Refer
to illustration below.)
Indoor Installation
Water that splashes on the floor during spa use may
cause a walking hazard and/or structural damage. Good
drainage must be provided and proper waterproof building materials must be used in the area surrounding and
beneath the spa. Take into consideration that high room
humidity will exist due to high spa water temperatures.
Providing natural or forced ventilation of the room will
help maintain comfort and minimize moisture damage
to the building. Jacuzzi Whirlpool Bath is not responsible for damages resulting from excess moisture or
water spillage. Consult an architect or engineer for aid
in designing your indoor installation.
(SKIRTS
REMOVED)
ELECTRICAL
CABINET
WIRE
MESH
GRID
SUPPORT, DRAINAGE AND BONDING
GRAVEL DRAIN FIELD
4" THICK CONCRETE PAD
BOND BAR
#8 BOND WIRE
(TO LOCAL BOND)
DRAIN/FILL VALVE
3
Equipment Set-Up
INSTALLATION
1. Remove the plastic sheet covering the spa.
NOTE: Stepping into the spa with shoes will scratch
the acrylic surface.
2. Remove any packing materials from the spa.
3. Remove the plastic wrap from filter cartridges .
4. Locate the spa water treatment cartridge and insert it
into the bottom of one of the filter cartridges. See
illustration.
SPA WATER TREATMENT CARTRIDGE
SPA WATER TREATMENT CARTRIDGE
(P/N K521000)
CLOSED TOP OF
FILTER CARTRIDGE
INSERT THE SPA WATER
TREATMENT CARTRIDGE TO
THE MIDDLEOF THE FILTER
FOR MAXIMUM EFFECTIVENESS
edge. Do not use a metal scraper, wire brush, or other
metal tools, as they will damage the spa’s surface.
7. On initial start-up, it is necessary to purge and sanitize
the system as stated below.
• Remove the spa cover completely.
• Close the drain valve (shown below).
• Open the adjustable jets.
• Fill the spa with water to its normal operating
level, which is to the water level indicator mark on
the skimmer frame.
• Turn ON the circuit breakers at the main electrical
panel.
• At the control panel on the spa rim, press the jets
button twice for maximum jet action.
• Add 1/2 cup sodium dichlor (a fast dissolving
granular type of chlorine) to the water and run for
30 minutes.
• Turn OFF the circuit breakers.
• Immediately open the drain valve and drain the
spa completely.
CAUTION: Leave the optional cover OFF the
spa during this procedure. DO NOT use the
spa during this procedure. Drain the spa
immediately afterward.
8. Close the drain valve and fill the spa with water
(approximately 7 inches below the spa rim) to the
water line indicator mark on the skimmer frame.
5. Pull open the skimmer/filter door by the handle located in the middle of the door and remove the
skimmer basket. Then insert the filter cartridge into
the filter housing and reinsert the basket so that it fits
in place over the filter cartridge and close the skimmer/filter door.
6. Clean the interior of the spa of any remaining construction debris. Remove stubborn stains, paint, or
tar with turpentine, isopropyl alcohol or paint thinner.
A mild liquid dishwashing detergent on a damp cloth
is fine for cleaning off other dirt. Plaster can be
removed by scraping with a soft plastic or wooden
DRAIN VALVE
THIS SIDE
9. Turn ON circuit breakers at the main panel.
10. Test the spa for proper operation. (Refer to Operating Instructions.)
11. Add 4 tablespoons of chlorine to the water.
12. Refer to Water Quality section of the Operating
Instructions. Test for water quality and then add
treatment chemicals as necessary to ensure proper
water quality levels.
All Jacuzzi Whirlpool Bath spas are factory tested for
proper operation and water tight connections prior to
shipment. If leaks or other malfunctions are detected,
immediately notify your Jacuzzi Whirlpool Bath dealer or
Authorized Service Agent, or call Jacuzzi Whirlpool
Bath, (800) 288-4002, for Warranty Service.
DRAIN VALVE
4
OPERATION
Operating Instructions
Now that the spa is in place, you are probably eager to take advantage of its unique designed-in features—
especially the patented hydromassage performance. Besides being a beautiful addition to your indoor decor or
outdoor landscaping, your Jacuzzi Whirlpool Bath spa will provide you with the ultimate in spa pleasure.
Familiarize yourself with the operation of the electronic control panel, as described on pages 6-8 of this manual.
Access under the spa (behind the skirts) is required only to connect the power wiring.
WARNING: Do not turn ON power to the spa unless it is filled with water to the normal water level. Refer to water
line indicator mark on skimmer frame. Whenever the power is ON, the system will activate even though no
controls are operated. When there is not sufficient water in the unit with the spa’s motor/pump actuated, the
circulation pump could be irreparably damaged. Not heeding this caution will nullify the warranty. In addition
to damaging the unit, operating the spa with insufficient water could cause a fire.
Initial Instructions
• Using a garden hose, fill the spa with water to the
water line indicator mark on the skimmer frame.
• At the house service panel, turn ON the circuit breaker
or switch that controls the electrical service to your
spa. Make sure there is no other appliance on that
circuit.
• Your spa must be installed in an electrical circuit
protected with a ground fault circuit interrupter (GFCI)
PROGRAM LIQUID CRYSTAL
P
t
a
l
STANDARD
DISPLAY
u
n
i
I0IF
m
S
E
FILTER 1
HEAT
R
(refer to Electrical Requirements). At initial start-up
and before each use thereafter, with power ON, push
the GFCI test button. The reset button should pop out.
Push this button in to reset. If the interrupter fails to
operate in this manner, there is a ground current
flowing or a device malfunctioning, indicating the possibility of electric shock.
DANGER: Turn OFF power and do not use the spa
until the source of the problem has been identified
and corrected.
WARM TIME LIGHT
I
E
S
•
••
OFF
MODE COOL JETS BLOWER
5
OPERATION
Control Panel
The control panel is easy to use with fingertip control of all the spa's functions. Control of temperature, jets, blower,
filtration and spa light is readily accessible at your fingertips.
PROGRAM LIQUID CRYSTAL
P
MODE COOL JETS BLOWER
Temperature Controls: When
either of these buttons is pressed
once, the display will show the
temperature that has been set, in
addition to the words SET HEAT. Each time either of
these buttons is pressed again, the set temperature will
increase or decrease in increments of 1°F depending on
which button is pressed. After 3 seconds, the display will
automatically show the current spa water temperature.
Jets Control: Press this button once to
activate a jet pump on one side of the spa;
press it twice for both pumps to operate
simultaneously for maximum effect. Press it
a third time to turn off the jet pumps. This button does not
affect the filter pump operation which is an independent
function.
When the jet action mode is started, it will automati-
cally stop after 30 minutes of operation.
Blower: Starts or stops the blower for
aeration in the spa. When both pumps
are operating, the blower is disabled.
The blower will also automatically stop after 30
minutes of operation.
i
t
a
l
STANDARD
DISPLAY
m
u
n
I0IF
S
E
FILTER 1
HEAT
R
WARM TIME LIGHT
I
E
S
•
••
OFF
Light: Press the button once to activate the
highest setting, again for the medium setting
and again for the lowest setting. A fourth
press of the button will turn the light OFF.
The lights automatically turn OFF after 4 hours of
operation.
Time: Press to display time of day. Current
spa temperature display will automatically
resume after five seconds.
Program Function: Initiates time setting
and panel lock routines.
Mode Function: Switches spa operation to
either the economy or standard mode. In the
economy mode, the spa will heat but only
when the water temperature is 20°F below the setpoint.
In the standard mode, the spa will heat as needed to
maintain the set temperature.
Liquid Crystal Display
STANDARD
FILTER 1
I0IF
HEAT
Continually shows operating
status of the spa, as well as the
various monitoring functions
and programming information.
6
Control Panel Operation
Initial Start-Up
OPERATION
The spa will automatically begin to operate when electrical power is applied. There is no ON/OFF switch for
the spa system.
The control system is designed so that by simply connecting the spa to its properly grounded power source
and pressing the mode button, the spa will function
properly and safely at 100°F. In this mode, all control
panel buttons are completely functional. To use the full
capabilities, it is important to set the time of day.
Setting the Time of Day:
Press then
then or .
After either button is pressed once, hours will advance
or decrease automatically in one-minute increments.
Press either or again to stop the
display's time-setting cycle.
Press . Time of day will be shown. Then press
. SET TIME message will be shown. Then
press . SET START FILTER 1 message will
be shown. At this point, each time the program button is
pressed, the filter start time, the heater enable status,
and the filter stop time will be indicated on the display.
When the filter start or filter stop times are displayed,
press or to reset the times.
When the SET HEAT message is displayed, press
or to set the center display to ON or
OFF.
In the ON position, the spa will warm to the set temperature. In the OFF position, the heater, in the economy
mode, will not be activated.
Panel Lock
Filter System Operation
The spa is continuously filtered for 24 hours a day. The
blower will activate for 30 seconds periodically to clean
out the air channel and the jet pumps will operate for 5
minutes periodically to circulate the water. The ozone
generator also operates continuously.
Note: The ozone generator will be disabled for 1
hour whenever the jet pump, blower, or light button
is pressed.
Changing Heating Cycles
If you wish to leave the heater OFF during the day, the
following procedure can be used to change the automatic heater operation.
The panel lock is provided to prevent tampering with the
control panel. When the panel lock is engaged, all the
automatic spa functions will operate normally.
Press these buttons within 3 seconds to activate the
lock. When locked, the display will show the spa
temperature along with the lock symbol. All the panel
buttons are now deactivated except the program button,
which is used to initiate the unlock sequence.
Press . The center display will read
Then . The center display will read 0 .
Then . The center display will read
LOC
.
.
7
Temperature Lock
OPERATION
The temperature lock is provided to prevent unauthorized temperature adjustment of your spa. While setting
your spa water temperature, and after you have pressed
or , follow the instructions below to
lock the set temperature. When the temperature lock is
engaged, all automatic spa functions will operate normally.
These buttons must be pressed within 3 seconds to
activate the lock. When locked, the display will show the
spa temperature, the lock symbol, and the words SET
HEAT. When the spa is in the temperature locked mode,
the temperature buttons are deactivated. When pressed,
the set temperature will appear with a double arrow next
to it.
Display Messages
These are some of the messages you will see on the
center display.
Press . The display will read
Then . The display will read O .
Then . The display will read
LOC F
SET HEAT .
.
Unlocking the Panel
To unlock the panel, these buttons must be pressed in
the correct sequence and within 2 seconds. When the
last button is touched, the lock symbol disappears. All
buttons are now active.
Press then then .
Message Meaning
A8
OH
` DANGER: DO NOT ENTER THE WATER.
FLO
FLO
Battery Backup: Power has been cut OFF to
the spa. It is using its 15 minute rechargeable battery backup to preserve its settings.
The control panel will be disabled until power
returns to the unit.
Overheat Protection: Spa is deactivated. If
a malfunction occurs and the spa water
reaches 112°F, the system will completely
shut down.
Turn off all power to the spa and contact
your dealer or service organization. Press
any panel button to reset.
Flow Switch (Constantly displayed): A pressure switch has malfunctioned. Contact
your dealer or service organization.
Flow Switch (Flashing): 1) The filter may be
plugged. Remove the filter and clean. 2)
The amount of water may be inadequate. Be
sure the spa is properly filled. 3) A pressure
switch has malfunctioned. The spa will
operate, but the heater will not activate.
Contact your dealer or service organization.
Message Meaning
COOL
ICE
SH I
SH3
Temperature Set Back: If the spa water is
more than 20°F cooler than the temperature
set point, the filter pump and heater will
automatically activate. This is a normal spa
function; no corrective action is necessary.
Freeze Protection: If a freeze condition is
detected, the pumps are automatically activated. This is also a normal spa function; no
corrective action is necessary.
Open Sensor: Spa is deactivated. The high
limit temperature sensor is nonfunctional.
This must be repaired by a dealer or service
organization.
Open Sensor: Spa is deactivated. The
water sensor is nonfunctional. This also
must be repaired by a dealer or service
organization.
8
OPERATION
Normal Operation/Whirlpool
System
You can enjoy the spa with or without activating the
whirlpool. Either way, bathing in your spa can be
pleasurable, as well as therapeutic. After a busy,
stressful day, you can look forward to soaking in your
spa in still water with no turbulence—only the gentle
warmth of the soothing and relaxing water.
For a more invigorating spa experience, you can
take advantage of the built-in whirlpool system. To do
this, press the JETS button for one bank or both banks
of JETS. Sit or recline in the spa so you are comfortable.
Since all the jets are directionally adjustable, you can
direct a jet toward an area where muscles feels tense or
stiff. The warmth of the water and the stimulating water
flow from the jets will pleasantly increase circulation.
For the total whirlpool effect and all over feeling of
well being, you can adjust all jets so they point in a
clockwise or counterclockwise direction to circulate the
air and water mixture in a circular motion all about the
spa.
Water Rainbow
Activate the waterfall feature by rotating downward
the flow control lever located on the left side of the spout.
Use this lever to adjust the amount of water flowing
through the Water Rainbow spout. Turning OFF the flow
at the fully adjustable jets will dramatically increase flow
through the Water Rainbow and other jets.
CAUTION: The water circulating through the Water
Rainbow spout is not fresh water and therefore is
NOT suitable for drinking.
WATER RAINBOW
™
Air Blower
The spa features a built-in air blower and air jets in
the seats of the spa to add to your enjoyment.
The blower sends air to air injectors located in the
spa's seats and as the pressurized air is released, tiny
bubbles are formed. These bubbles travel upward
through the water and expand until they reach the
surface and burst. The exciting visual effect of the
bursting bubbles contributes to the overall hydromassage experience.
DIRECTIONALLY ADJUSTABLE
WHIRLPOOL JETS
FULLY ADJUSTABLE
WHIRLPOOL JETS
Silent Air Induction
The intensity of the whirlpool action is determined by
how much air is inducted into the water. You control this
by adjusting the air induction control knobs located on
spa rim. For maximum air induction, rotate each control
knob fully counter clockwise to the largest circle. For
fewer air bubbles, decrease the amount of air induction
by rotating the control knobs clockwise. When the knobs
are turned to the smallest circles, only water is being
circulated. (Refer to illustration below.)
AIR INDUCTION CONTROLS
INCREASE AIR FLOW
(COUNTERCLOCKWISE)
DECREASE AIR FLOW
(CLOCKWISE)
Six-Jet Wave Seat
The six-jet wave seat is operational when the jet
pump for that side is turned on.
9
OPERATION
Six-Jet Wave Seat
A separate knob located on the inside of the spa rim controls this function. Rotate to increase the cycle rate and
rotate in the opposite direction to decrease the rate.
CONTROL KNOB FOR
WAVE SEAT JETS
10
MAINTENANCE
Water Quality and Water Chemistry
Maintaining water quality and water chemistry in your spa is extremely important and should be a regular part of
your spa maintenance program, as a neglected spa can be a breeding place for dangerous bacteria.
The water quality of your spa is maintained by a combination of filtration and chemistry. The spa’s integral filter
system helps maintain the water cleanliness and clarity by trapping most solid materials such as hair, and other debris
resulting from normal use. However, the most important part of maintaining water chemistry is keeping the proper level
of disinfectant in the water at all times. This is accomplished by adding chlorine to the water, which will control particles
too small to be trapped by the filter, such as bacteria and algae, and will oxidize any organic materials. To insure the
health and safety of spa users, follow instructions provided here and with water quality products
Your Platinum Series spa is factory equipped with an ozone generator which operates automatically during the
system filter operation. Ozone is fed into the spa footwell where it mixes with the water. Ozone is used in conjunction
with chlorine to assist in disinfecting and clarifying the water. Use of the ozone generator will generally reduce the
requirement for, and the cost of water quality maintenance chemicals.
Your Quantum Plus spa also is furnished with a spa water treatment cartridge (see Equipment Setup) to further
enhance water quality and aid in reducing the quantity of chlorine required to disinfect the water. The spa water
treatment cartridge (K521000) should be replaced after four months of filter pump operation. These are available
through your Jacuzzi Whirlpool Bath dealer. Do not use products containing bromine, sodium bromide or
biguanides if the spa water treatment cartridge is used.
Filtration
The filtration system of your spa will keep your water clear and clean if used properly. The filter cartridge elements
will trap most solid materials and debris in the water. However, the presence of materials such as body oils or other
particles which are too small to be captured in the filters may bring about various undesirable water quality conditions.
These conditions can be corrected with the use of spa treatment chemicals which are available from your Jacuzzi
Whirlpool Bath dealer. Such conditions include the following:
Foaming: A defoamer is available to minimize foaming of the water. This condition is usually caused by the addition
of soaps or oils, or other fatty substances to the spa water. The interaction of these with hot water, especially at high
pH levels (more alkaline), will cause the water to foam. (Refer to Water Quality Definitions.)
Oil Film or Cloudy Water: Add clarifier to congeal oil film on the water surface into globules sufficiently large to be
trapped by the system’s filter. Cloudiness is caused by particles that are too small to be trapped in the filter, and is
also due to the presence of human body oils, lotions, and cosmetics. During normal use, these materials can
accumulate on the filter element and clog its pores. The addition of clarifier will make the water clearer, but clogged
filters must be cleaned as prescribed under the section entitled Filter Maintenance in this manual.
Hard Water: Add a demineralizer to break down or deionize mineral particles present in the spa water.
Follow the Filter Maintenance procedure described in this manual to ensure optimum performance of your spa’s
filtration system.
Water Chemistry
You can ensure better water chemistry by testing your spa water every day and adjusting the chemical balance
frequently. Obtain a water quality test kit, designed especially for spas, from your Jacuzzi Whirlpool Bath dealer. The
test kit must be of the type which allows you to test for the disinfectant (chlorine) level, pH, and total alkalinity. Ensure
that the chemicals used in your spa are especially for spa use, and not for swimming pools, as water quality
maintenance of spas and of swimming pools is very different.
Set up a daily program at first to check the disinfectant level, pH, and total alkalinity of the water. Familiarize
yourself with the amount of chemicals to add and to determine how often to make chemical adjustments during normal
use. Remember that the more heavily the spa is used, the more often you should check the water chemistry.
When adding any chemicals, always run the filter system to ensure complete dilution with the water.
Do not use the skimmer basket for dispensing chemicals.
11
MAINTENANCE
Water Chemistry (Continued)
Disinfecting
When filling the spa for the first time, follow the
purge/sanitizing instructions in the Equipment Set-Up
procedure of the Installation Instructions.
Add chlorine to the water on a regular basis to help
control the amount of bacteria, algae and organic materials. Such bacterial contaminants, if not controlled,
could cause skin rashes or other physical problems. To
disinfect the spa for normal use, first establish the
amount of chlorine to add and determine how often you
need to add it.
We recommend that you maintain a free chlorine
level of 2.0-5.0 ppm at all times except when you must
exceed that during the initial purge/sanitizing procedure
or during superchlorination (refer to Water Quality Definitions below). Superchlorinate your spa every two
weeks with heavy use. If using sodium dichlor, add one
heaping tablespoon for each 150 gallons of spa water.
Scrub the spa surfaces with this solution to remove any
oily deposits. This will ensure that any bacteria or algae
which are resistant to the normal disinfectant level are
killed. After adding the disinfectant, run the filter system
and allow the free chlorine level to return to the 2.0 to 5.0
ppm range before using the spa again.
Do not install a cover until the disinfectant level
is back to normal. High concentrations of chlorine
will damage metallic plated finishes if the cover is in
place.
Balancing pH
For good hygiene and equipment longevity, maintain the pH of your spa water according to the instructions provided. pH is the measure to determine if the spa
water is too acid (low pH), or too alkaline or basic (high
pH). The ideal range for spa water is 7.4 to 7.6 pH. For
excessive acidity (below 7.2 pH) add soda ash or sodium
bicarbonate to the spa water. For excessive alkalinity
(above 7.6 pH) add dry acid to the spa water.
CAUTION: Refer to the spa chemical manufacturer’s
instructions for the initial amount of chemicals to
add for the gallonage of your spa. Low pH can cause
equipment damage, as acid water will dissolve metals, while high pH can cause scale or calcium deposits to build up in the system or on the shell. After
adding chemicals, run the filter system for at least 30
minutes before testing water quality again for accurate readings.
Balancing Total Alkalinity
Total alkalinity is the measure of base materials in
the water. The recommended range for total alkalinity is
between 80 ppm and 150 ppm. If the chemistry of the
water is not within this range, you will have difficulty
adjusting your pH level, which will affect your adjustments for the proper amount of free available chlorine.
If the alkalinity of your spa water is high, it is advisable
to drain the water from the spa and begin the balancing
process over again. Purge and sanitize your spa (according to instructions in Equipment Set-Up section of
the Installation Instructions) and clean the spa surfaces
thoroughly before refilling with fresh water. Then reestablish water chemistry. If the spa is used heavily,
change the water at least every month.
WATER QUALITY DEFINITIONS
pH: A chemical term used in expressing relative acidity or
alkalinity in numeric values with 7.0 usually regarded as
neutral, and for purposes of this manual, indicating pure
water. From 7 to 0 indicates increasing acidity, and 7 to 14
indicates alkalinity.
PPM: Parts per million.
Ozone: triatomic oxygen (O
nature, which, when dissolved in spa water helps to destroy
impurities and contaminants.
Free Chlorine: Chlorine that has not combined with other
chemicals and that is available to destroy bacteria in the spa
water.
Trichlor: A form of chlorine used in pool or spa water
treatment; usually supplied in tablet form. Not recommended because of its higher acidic nature and slow
dissolving action. Prolonged contact with the spa shell may
bleach or permanently mark the shell.
Sodium dichlor: The type of chlorine that is recommended
for spa use, as it is available in fast dissolving granular form.
It is neither excessively acid nor alkaline in character and
does not readily dissipate in higher water temperatures.
12
), a gas found commonly in
3
Calcium Hypochlorite: A granular chlorine product that is
inexpensive and effective but not recommended because it
often tends to form calcium deposits on heater parts and
plumbing fittings and leaves an unattractive film on the spa
at the water line.
Sodium Hypochlorite: A liquid chlorine product that is
inexpensive and effective but not recommended because
the liquid is readily spilled onto the spa or a surrounding
area, causing permanent damage.
Total Alkalinity: The measure of the amount of alkaline
materials (such as carbonates, bicarbonates and hydroxides) in the water. High alkalinity inhibits the effectiveness
of chemicals to change the pH. If the alkalinity of your spa
water is high (above 150 ppm), it is advisable to drain the
water from the spa and begin the balancing process over
again. Low total alkalinity (below 60 ppm) could be corrosive and damage your spa system.
Superchlorination: (Also referred to as shock treatment.)
The addition of an above-normal level of disinfectant to kill
any bacteria or algae that might have become resistant to
normal levels of disinfectant.
MAINTENANCE
Water Level/Drain
The water level in the spa must be maintained at its
normal level. Evaporation and splashing will cause the
water level to drop.
When concentrations of impurities from evaporation, water quality chemicals, body oils, perfumes, dirty
feet, and winds, etc., accumulate in the spa and cannot
be filtered out, it is necessary to drain your spa and refill
it with fresh water. This should be done every 2 months
or more often depending on the amount of use.
To drain the spa, turn OFF circuit breakers at the
main electrical panel. Connect a garden hose to the
drain valve in the pan on the outside of the spa. Open
the valve and drain the spa.
After draining the spa, clean the spa shell, suction
cover, skimmer, and filter. Close the drain valve. Then
refill the spa with fresh water. Check the pH level and
maintain water quality.
NORMAL WATER LEVEL
WATER LEVEL
MARKER
Skimmer Basket Maintenance
The basket located in the skimmer of the spa should
be checked at least once a week for collection of debris,
such as leaves, hair, etc., and cleaned as necessary. To
clean the basket, remove it from the skimmer by pulling
it out, then backflush it with a garden hose and reinstall.
FRONT ACCESS
SKIMMER/FILTER
SKIMMER BASKET
ROPE LOOP
DOOR
WEIR
FILTER CARTRIDGE
Filter Maintenance
The suction cover located in the foot well area
should be checked at least once a week for collected
debris, such as leaves, hair, etc., and cleaned as
necessary. It may not be necessary to remove the
suction cover to clean it, but if you need to, remove the
center screw with a Phillips screwdriver and clean the
cover by flushing with water from a hose.
CAUTION: Ensure replacement of the suction cover
immediately after cleaning. It is a safety device and
must be in place over the suction fitting to minimize
potential hazard of hair and body entrapment.
If heavy rains raise the spa water level, drain the spa
to its normal level.
A spa cover (available as an option), when in place
over the spa, will help reduce evaporation and control
the amount of debris entering the spa when the spa is not
occupied. In addition, its use will reduce energy consumption.
The filter cartridges should be checked periodically.
In normal use, check them at least once a month. Keep
them clean. An obstructed filter cartridge reduces water
quality and inhibits proper system performance.
Removable filter cartridges are located inside the
filter wells. To remove them, lift the well cover, then pull
the filter cartridges upward and out of the well by the loop
at the top of the filters. Clean the filter by separating the
folds of the filter and spraying with fresh water from a
garden hose. Then reinstall the cartridges into the well
reversing the above procedure. See Equipment Setup.
If you are using the spa water treatment cartridge, this is
an ideal time for replacement. The spa water treatment
cartridge should be replaced every 4 months of operation.
Oils will coat the filter, resulting in a reduced flow. To
remove such materials, soak the cartridge in a plastic
pail containing a commercial filter cleaning solution
(available from your Jacuzzi Whirlpool Bath dealer or
most pool supply stores). Follow the manufacturer’s
instructions for use. Another method is to soak the filter
cartridge in a plastic pail containing a mild solution of
trisodium phosphate (TSP) and water. An hour of
soaking time is usually required to break down oil
coatings from the cartridge. Use a stronger solution of
TSP and water to remove algae. Most hardware or paint
stores stock TSP. Use the same method of cleaning
when the cartridge becomes plugged with clay or vegetation. Replacement cartridges are available through
your Jacuzzi Whirlpool Bath dealer.
13
MAINTENANCE
REMOVE THIS PANEL
TO ACCESS STRAINER
Cycle Valve Strainer
If there is a decreased water flow from the six-jet
wave seat, the cycle valve strainer should be cleaned.
The spa must be drained before accessing the strainer.
To access the strainer, remove all the screws securing
the skirt panel indicated. Locate the knurled union and
unscrew it. Separate the union from the cycle valve and
remove the strainer. Clean by flushing any debris. After
cleaning, replace the strainer by reversing the above
procedure. Refill the spa. Before reinstalling the skirt,
check for leaks with the jet pumps operating.
UNSCREW THIS UNION
STRAINER
O-RING
Automatic Filtration/Maintenance
If you plan to be away, minimum water quality will be
maintained by running the filter system.
If you will be away for an extended period, however,
we recommend that you drain the spa (following the
procedure described under Winterizing on this page), as
long periods without maintenance of water quality could
be detrimental to the spa.
Another means of maintaining minimum water quality while away for less than two weeks is to follow the
procedure outlined for winterizing your spa in a warm
climate. (Refer to Winterizing.)
NOTE: We do not recommend using this procedure
if you are absent during the summer, when algae
buildup is most likely.
Always keep your spa covered when not in use to
reduce heat loss and evaporation and to prevent debris
from falling in.
CYCLE VALVE
Winterizing
In a climate where winter temperatures are below
freezing, follow this procedure when the spa will
NOT be used:
1. Turn OFF power to the unit at the main electric panel.
2. Drain the spa completely by attaching a garden hose
to the drain valve. Then remove the hose and leave
the drain valve open to drain the spa of any residual
water.
3. Remove, clean and store the filter cartridges, in a dry
location.
4. Keep water and debris out by covering with a spa
cover.
Before using the spa again, review the Operating
Instructions.
NOTE: In a warm climate where there are occasional
freezing temperatures, your spa is automatically
protected against freezing. Whenever the water
temperature falls to 40°F, the pump will activate to
circulate water until the temperature reaches 45°F.
14
To maintain water quality adjust temperature setpoint to the minimum setting (80°F), and select
ECONOMY mode.
MAINTENANCE
Factory Installed Redwood Skirt
Your spa is supplied with factory-installed redwood
skirt panels which completely surround the spa. The
skirt panels can be removed for service.
The skirt is made of kiln-dried redwood and can be
left natural to weather, or you may choose to apply a
stain or clear finish. Consult your local paint dealer for
the appropriate product.
NOTE: We recommend a water based material. Oil
or solvent based finishing materials will degrade the
skirt backing material.
If it becomes necessary to remove one or more of
the skirt panels for service access, simply remove the
screws with which the section is secured.
To detach any of the panels, first remove all screws
from the panel being detached.
The panels can be reattached to the spa by reversing the above procedure.
NOTE: When you remove the skirt, you will notice
thermal wrap insulation. This insulation is designed
to be removed when service is required and reinstalled when service has been completed.
Spa Light
Two filters , one blue and one red, are provided with
each spa light. To change the filter, simply snap the
colored filters in place on top of the normal lens. Two
replacement bulbs are also included. Put them in a safe
place for future use. When a bulb burns out, replace it
from the back of the light fitting on the rear surface of the
shell by pulling out the bulb receptacle.
LIGHT BULB REPLACEMENT
LOCKING
NUT
LIGHT BULB
(6 WATT ONLY)
NORMAL
LENS
COLORED
FILTER
reaction during manufacture that bonds these layers
permanently into a hard, strong material. With a minimum amount of care and cleaning, your whirlpool spa
will look new for years.
To clean your spa, simply use a mild, nonabrasive
liquid detergent, isopropyl alcohol, or commercially prepared spa cleaner. Do not use abrasive cleaners. You
can protect and restore the gloss to a dulled surface by
applying Meguiar’s #10 Mirror Glaze, which is a product
specifically designed for use on acrylic finishes. If
Meguiar’s is not available, an acrylic polish of equal
quality or automotive paste wax will do.
Use a spa cleaner for residue buildup at the water
level of the spa surface. This may be applied to the
acrylic surface with a soft cloth and wiped clean. Use
sparingly in small amounts to avoid contaminating the
spa water. If the water line is heavily soiled, it may be
advisable to lower the water level 2-3 inches before
cleaning; then refill to normal level.
Covering Your Spa
An optional spa cover for your spa is available from
your Jacuzzi Whirlpool Bath dealer. Use of this cover will
help to reduce energy costs by minimizing heat loss and
evaporation. In addition, the attractive cover is an
effective means of preventing debris such as leaves and
dirt from entering your spa when not in use. Follow the
instructions for use and care provided with the spa
cover.
CAUTION: The spa cover is not designed to support
any weight. Therefore, as a safety precaution and
to preserve the life of your cover, you must not sit,
stand, or lie on it; nor should you place objects of
any kind on top of it.
NOTE: Jacuzzi Whirlpool Bath does not guarantee
or warrant this cover. Refer to spa cover
manufacturer's information provided with the cover.
Repairs to the Acrylic
BULB
RECEPTACLE
SHELL
LIGHT
BEZEL
Cleaning Your Spa
Your spa shell consists of two layers of plastic
materials. Its smooth top surface of acrylic is tough and
durable and contains concentrated color. This is supported by a substantial thickness of fiberglass-reinforced polyester resin. A catalyst causes a chemical
Minor scratches which do not penetrate the color
finish (acrylic) can be removed with 600-grit wet/dry
sandpaper. Restore the glossy finish with Meguiar’s #10
Mirror Glaze or comparable automotive paste wax.
Major scratches or gouges which penetrate the
acrylic surface will require refinishing. Ask your Jacuzzi
Whirlpool Bath dealer for special instructions.
Headrest Pillows
Clean the pillows regularly with soap and water and
a clean cloth. Use ARMORALL® or similar protective
cleaning agent once a month to maintain the water
resistance and lustrous finish. They are held in place by
snap-in fittings and can easily be removed for cleaning.
15
TROUBLESHOOTING GUIDE
*NOTE: See also DISPLAY MESSAGES on page 9.
PROBLEM
1. Water not clean.
2. Abnormal water usage.
3. Low water flow from jets.
PROBABLE CAUSE
A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Improper maintenance.
E. High content of solids in water.
F. Filter motor plug not connected
to the electrical cabinet.
A. Leak in suction line, discharge
line, or connections.
B. Excessive evaporation and/or
splashing.
A. Low water level.
B. Clogged or blocked suction
strainer or skimmer basket.
C. Dirty filter.
D. Adjustable jet partially closed.
E. Suction or discharge line
partially plugged.
F. Pump running at subnormal
speed.
G. Worn or damaged pump seal.
H. Subnormal voltage.
REMEDY
A. Clean strainer/skimmer.
B. Clean or replace filter.
C. See Chemistry section.
D. See Maintenance section.
E. Use clarifier or drain and refill
spa.
F. Check filter motor connection
on the electrical cabinet.
A. Repair leak.
B. Use rigid spa cover; lower
thermostat setting.
A. Fill to water level indicator mark
on skimmer/filter frame.
B. Clean strainers or skimmer
baskets.
C. Clean or replace filter.
D. Open jet.
E. *
F. *
G. *
H. Call an electrician or your power
company.
4. No water flow from jets.
*NOTE: The skills and tools necessary for the safe repair of this spa require the services of qualified service
personnel. Contact your Jacuzzi Whirlpool Bath dealer.
A. Power turned OFF.
B. Pump OFF.
C. Motor(s) not connected.
D. House circuit breaker tripped;
no power to system.
E. GFCI tripped.
F. Faulty pump or motor.
A. Turn ON power at service panel.
B. Press jets button.
C. Check motor plug connections
on electrical cabinet.
D. Reset circuit breaker.
E. Reset GFCI.
F. *
16
TROUBLESHOOTING GUIDE
PROBLEM
5. Noisy pump and motor.
6. Water leakage at pump shaft
(rotating connection between
pump and motor).
7. Motor will not start.
PROBABLE CAUSE
A. Clogged strainer(s).
B. Leakage of air into suction line.
C. Vibrating parts attached to
motor or support brackets.
D. Low water level.
E. Damaged or worn motor bear-
ings.
F. Impeller rubbing inside case.
G. Debris inside pump.
A. Worn or damaged pump seal.
A. Power OFF.
B. House circuit breaker tripped or
in OFF position.
C. GFCI tripped.
D. Subnormal voltage.
E. Improper or defective wiring.
F. Locked shaft or impeller.
G. Motor windings burned out.
H. Defective starting switch inside
motor.
REMEDY
A. Clean strainers
B. Locate and repair leaks.
C. Tighten fasteners.
D. Add water to normal level.
E*
F. *
G. *
A. *
A. Turn ON power at service panel.
B. Reset circuit breaker.
C. Reset GFCI.
D. Call an electrician or your power
company.
E. *
F. *
G. *
H. *
8. Motor stops.
9. Air blower does not operate.
10. Low water flow from six-jet
wave seat
*NOTE: The skills and tools necessary for the safe repair of this spa require the services of qualified service
personnel. Contact your Jacuzzi Whirlpool Bath dealer.
A. Motor overload condition.
B. Inadequate supply wiring.
A. Power OFF.
B. Switch is OFF.
C. House circuit breaker tripped, no
power to system.
D. GFCI tripped.
E. Faulty motor.
A. Cycle valve strainer clogged.
A. Let cool for one hour. Motor
overload will reset; if problem
persists, see *Note.
B. Consult electrician to correct
wiring to unit.
A. Turn power ON at service panel.
B. Press blower button.
C. Reset circuit breaker.
D. Reset GFCI.
E. *
A. Remove and clean strainer (see
page 14).
17
Alternate Use of Water Rainbow® as Fill Spout
You can use your Water Rainbow as a fill spout by permanently plumbing it to a fresh water supply if local codes
permit. Local plumbing codes may require the use of an anti-siphon valve for such a connection. Do not interconnect
water supply with recirculating system of the spa.
To make the connections necessary to use the Water Rainbow as a fill spout, follow this procedure:
• Turn OFF circuit breakers at the main electrical panel and drain the spa completely.
• Unscrew the spout from the 3/4" pipe.
• Cut the 3/4" piping as shown in the illustration below.
• Cap the piping by cementing a 3/4" PVC cap where cut has been made.
• Connect permanent plumbing line to the spout.
WATER RAINBOW SPOUT
SPA SHELL
1-1/2" to 2"
SAVE FOR LATER
REINSTALLATION
(IF DESIRED)
CUT PIPE HERE
INSTALL AND CEMENT
3/4" PVC CAP HERE
TEE LOCATED ON
DISCHARGE
PIPING
SUGGESTED MODIFICATION
(REFER TO LOCAL CODES FOR
REQUIREMENTS)
PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
USE INSTALLATION INSTRUCTIONS SUPPLIED WITH PRODUCT.
Jacuzzi Whirlpool Bath has obtained applicable code (standards) listings generally available on a national basis for products of this type.
It is the responsibility of the installer/owner to determine specific local code compliance prior to installation of this product. Jacuzzi Whirlpool
Bath makes no representation or warranty regarding, and will not be responsible for any code compliance.
Printed on Recycled Paper
Jacuzzi Whirlpool Bath National Headquarters
P.O. Drawer J, Walnut Creek, CA 94596 (925) 938-7070
Service Support: Call (800) 288-4002
©1997 Jacuzzi Whirlpool Bath K983000 A 4/98
Printed in the U.S.A.
Loading...