The following symbol is placed throughout this manual for your protection. Always use extreme caution whenever performing repairs to electrical control system components of any kind!
DANGER: Electrical Shock Hazard Exists!
High Voltage Present on Circuit Board. Use
Extreme Caution while Servicing Circuit Board.
Table of Contents
1.0 Standard Troubleshooting Approach (S.T.A.) .......................................................................... 1
1.1 Why a Standard Troubleshooting Approach? .............................................................................................................. 1
1.2 How to Use the S.T.A................................................................................................................................................... 1
1.3 Professional Customer Service ...................................................................................................................................1
1.4 Before Leaving the Shop .............................................................................................................................................1
1.5 Fixing the Hot Tub........................................................................................................................................................1
1.6 Before Calling Technical Support .................................................................................................................................1
1.7 Before Leaving the Customer ...................................................................................................................................... 1
1.8 Satisfying the Customer...............................................................................................................................................2
2.1 E.S.D. - What is it? What does it do? ..........................................................................................................................3
2.3 What About Wrist Straps and Special Mats? ............................................................................................................... 3
2.4 Must Wrist Straps and Mats be Used When Replacing A Circuit Board? ....................................................................3
3.0 Main Control Panel Functions ................................................................................................... 4
3.1 J-LX Control Panel.......................................................................................................................................................4
3.2 J300 Control Panel ......................................................................................................................................................5
3.3 J200 Control Panel ......................................................................................................................................................6
4.0 Standard Programming Functions ........................................................................................... 7
4.6 Programming the Circulation Pump Filtration Cycle (For models equipped with a circulation pump) ....................... 10
4.7 Programming the CLEARRAY® (Ultraviolet) Water Purification System (For models equipped
with a circulation pump) ............................................................................................................................................. 10
4.8 Programming the CLEARRAY (Ultraviolet) Water Purification System (For models NOT equipped
with a circulation pump) ............................................................................................................................................. 11
5.0 Additional Control Panel Functions ....................................................................................... 13
5.1 Setting Water Temperature and Overtemp Feature ................................................................................................... 13
5.3 Lock/Unlock Control Panel ........................................................................................................................................14
5.4 Summer Logic (Models equipped with the Circulation Pump Option) .......................................................................14
7.0 Troubleshooting Using The Control Panel ............................................................................. 19
7.1 Control Panel Displays ..............................................................................................................................................19
7.2 Control Panel Default Display .................................................................................................................................... 19
7.3 Control Panel Status and Error Messages ................................................................................................................19
8.0 Troubleshooting without The Control Panel .......................................................................... 22
8.1A No Heat or Not Enough Heat (All Models) ................................................................................................................. 22
8.1B No Heat or Not Enough Heat (All Models) ................................................................................................................. 23
8.1C No Heat or Not Enough Heat (All Models) .................................................................................................................24
8.1D No Heat or Not Enough Heat (All Models) .................................................................................................................25
8.1E No Heat or Not Enough Heat (All Models) ................................................................................................................. 26
8.3 Nothing Works ...........................................................................................................................................................27
8.4 Hot Tub Doesn’t Come On for Filter Cycle ................................................................................................................28
8.5 House Breaker Trips .................................................................................................................................................. 28
8.6A DCU Unit (J-LX Collection) ........................................................................................................................................ 29
8.6B DCU Unit (J300 Collection)........................................................................................................................................30
8.6C Hot Tub Light Will Not Come On (J-LX/2011-2013 J300 Models) ............................................................................. 31
8.6D Light does not come on (J200 Collection Standard light) ..........................................................................................32
8.6E 2013+ Light diagram of the DCU Unit (J200 Collection) ............................................................................................ 33
8.6F Hot Tub Light Will Not Come On (J200 Collection CL Lighting) ................................................................................34
8.7 No Jets.......................................................................................................................................................................35
8.8 2011 Ozonator Not Working ......................................................................................................................................36
8.9 2012+ CLEARRAY Not Working ..............................................................................................................................37
8.10 Weak or Surging Jets ................................................................................................................................................38
8.11 Jets Pump Runs and Quits During Jet Mode.............................................................................................................39
8.12 Circulation Pump Not Working (JLX, J300 and J200 with circ pump option only) ..................................................... 40
8.13 Troubleshooting A Thermal Pump Cutout .................................................................................................................. 41
8.14 Pump 1 Hums and Will Not Start ............................................................................................................................... 41
A1 Checking Voltage to Hot Tub .....................................................................................................................................43
A2 Checking Current Consumption of Devices ............................................................................................................... 45
A3 Checking Voltages to Devices ...................................................................................................................................46
A5 About Fuses...............................................................................................................................................................48
A6 The Watchdog “- - -” ..................................................................................................................................................48
A9 North American 60 Hz 120V/240V Convertible 1-Pump Models ...............................................................................50
A10 North American 60 Hz 240V 1- or 2-Pumps Models .................................................................................................. 51
A12 Export 50 Hz 230V 1- or 2-Pump Models ..................................................................................................................53
A13 Load Box Connection Diagrams A - D (North American 60 Hz) ................................................................................54
A14 Temperature Sensor/Hi-Limit Sensor Resistance Chart ............................................................................................ 56
A15 Flow Switch Illustration (Models with a circulation pump)..........................................................................................57
A16 Pressure Switch Illustration (Models without a circulation pump) ..............................................................................57
A18 Transformer Test ........................................................................................................................................................ 58
A19 Troubleshooting The Optional Stereo System ........................................................................................................... 59
A20 Glossary of Terms ...................................................................................................................................................... 62
A21 Troubleshooting Data Collection Form ...................................................................................................................... 63
1.0 Standard Troubleshooting Approach (S.T.A.)
1.1 Why a Standard Troubleshooting Approach?
Service prices are basically set by local industry and geographic region. Stiff competition in the service indus-
try has made it difcult to raise the price of a service contract; or charge more for time and materials than the
competitive shop down the street. If your service business is to be protable you must control the overall cost
of service. The total cost of service is made up of many individual cost factors, but three in particular are more
important than the rest combined:
1. Time of Repair - How long it takes to nd and x a problem.
2. Time Between Failures - How often you are called to repair any one particular hot tub? How many times
are you called back to x the same problem on the same hot tub?
3. Parts Usage - Except in rare circumstances, only one part fails. How many parts do you replace before you
nd the bad one?
This S.T.A. manual has been designed to help you control the overall cost of service by focusing on the three
important aspects of your job outlined above. The S.T.A. will help you x your customer’s hot tub quickly, x it
well, and use fewer parts.
1.2 How to Use the S.T.A.
The S.T.A. was developed by the Technical Support Department and is designed to be the communications link
between you and your customers. If you call for help on any symptom covered in this book, you will be told to
do what the S.T.A. recommends, therefore, you will save time by calling technical support after you have done
what the S.T.A. tells you to do.
1.3 Professional Customer Service
Doing your job in a way that keeps cost of service low and prot margin high also creates customer satisfaction. That’s being a professional!
1.4 Before Leaving the Shop
Phone the customer(s), personally if possible, and ask what problem(s) should be corrected. This may not tell
you what work must be done or what part(s) must be replaced, but it will tell you what you must x after you
arrive.
1.5 Fixing the Hot Tub
Use the S.T.A. to see how the Technical Support Department would approach the customer’s complaint. Try to
x the problem following the S.T.A. Use your experience and other information to help you answer any “Whys”
or “Hows.” The S.T.A. is designed to keep unnecessary part replacement to a minimum. Least expensive, most
likely, and easily changed parts are always swapped rst. Some parts, like control panels and temperature
sensors do not require complete installation to be temporarily swapped out for testing purposes. You should
carry such spares as “Tools.”
1.6 Before Calling Technical Support
Make sure you have followed the S.T.A. and lled out a “Troubleshooting Data Collection Form”
(refer to example on page 63). Have the S.T.A. manual and the Troubleshooting Data Worksheet
near the telephone. Technical Support can help you best if these two things become the communications tools for the phone call.
1.7 Before Leaving the Customer
Even if you didn’t have to ll out a Troubleshooting Data Collection Form, please do so. If this is a warranty
repair, the information will be needed when your ofce lls out the “Warranty reimbursement form.” In any case,
it will help you spot trouble before it happens. Pumps burn up if voltage at the hot tub is too low. Circuit breakers trip if heaters and motors draw too much current (Amps). Wires overheat and connections burn if wire size
is too small or push-on connectors are loose. Call backs cause cost of service to increase!
1
1.8 Satisfying the Customer
Most customers do not care what work you have done or what parts you have replaced, but
they always care whether or not their problem goes away. When you are done, show them that
their problem is gone. If they ask how you did it, take a few minutes to explain. Show them the
bad part(s) and explain or show why it is bad.
• Develop the habit of examining the hot tub’s you service. Compliment customers on the
things they are doing right. Tell them how their care and attention can stop trouble before it
starts.
• Mention if you noticed any adverse conditions, especially in hot tub’s under warranty or contract, that could
lead to failure. Can the customer correct the problem? Would they like you to correct it? Can you recommend someone? Would they like an estimate?
• Think of yourself and the customer as a “team” trying to keep the product up and running as cost-effective
and time-efcient as possible. That’s good for the customer, and it is good for your business.
2
2.0 Electro Static Discharge (E.S.D.)
2.1 E.S.D. - What is it? What does it do?
Static electricity is always being generated around us, even at those times of the year when
we no longer get zapped after walking across a rug and touching something.
Like all state-of-the-art circuit boards, the hot tubs circuit board can be damaged by unnoticed static electricity.
Damaged is the key word. Sometimes a board which has been subjected to E.S.D. will fail immediately upon
being put back into service.
• If the hot tub runs only a few days, the customer thinks you provided poor service.
• If the hot tub runs only a few months, the customer thinks the circuit board is a low quality product.
• The customer loses use of the hot tub. You lose money because you must go back to make it right.
Jacuzzi loses its reputation for quality.
2.2 Avoiding E.S.D. Damage
We can’t prevent static charges from building up within our bodies as we go about our jobs, so we must do
three things to protect circuit boards from getting zapped:
1. Never transport or ship circuit boards - Good boards or bad boards -
except in static protective bags.
2. Never remove the board from the static protective bag unless you are
ready to install it in the hot tub.
3. After removing the bad board from the hot tub, A) lay it on the ground,
B) remove the replacement board from the static protective bag, C)
lay the replacement board on the ground, D) place the bad board in
the bag from which you removed the replacement board, E) return
bad board(s) in undamaged sealed static protective bags.
2.3 What About Wrist Straps and Special Mats?
The purpose of these devices is to keep the technician, the work surface, and the circuit board at the same
electrical potential, and to drain into ground any static charges which might build up. Proper use of the wrist
strap and special mat guarantees maximum protection against E.S.D. damage.
2.4 Must Wrist Straps and Mats be Used When Replacing A Circuit Board?
No, if you keep the spare board in the protective bag during transport and you observe a few simple techniques during replacement.
The possibility of E.S.D. damage to the circuit board during replacement will be minimal because of the hot
tub’s design and the way you normally work on it. Touching the grounding lug or heater will drain all built-up
static charges from your body much like a wrist strap would. Laying the bad board on the ground will tend to
keep it neutral. Touching a nger to the grounding lug or heater immediately before removing the good board
from the bag will drain any charges built up by the rustling of your clothes. Laying the good board on the
ground after removing it from the bag will tend to keep it neutral. Another quick touch of the grounding lug or
heater before picking up the bad board will again drain built up charges. Slipping the bad board into the protective bag will allow it to be transported safely. Another quick touch of the grounding lug or heater before picking
up the good board will again drain any charges built up by the rustling of your clothes. In the process of installing the replacement board, you and the board will be grounded to the load box, grounding lug, or heater, draining off charges you may build up during installation.
3
3.0 Main Control Panel Functions
3.1 J-LX Control Panel
A. 2013+ P/N 6600-506 SMT panel (replaced 6600-239 early in 2013)
B. 2011-2012 P/N 6600-440
C
B
A
1
F
D
E
Display shown for example purposes only, actual water tem-
perature display will vary.
ButtonFunction
LED Display: Can display current water temperature (default display), water temperature setpoint, selected
A
ltration/heating mode, and error messages.
B
Warmer Button: Increases water temperature setpoint.
C
Cooler Button: Decreases water temperature setpoint.
Light Button: Turns waterfall, footwell and accent lighting on in unison. Press once for high intensity, a sec-
D
ond time for medium intensity, a third time for low intensity, a fourth time to turn off. The displayed color is
changed using the light mode button (E) below.
E
Light Mode Button: Selects one of 4 color modes for waterfall, footwell and accent lighting.
Jets 1 Button: Turns jets pump #1 on and off. Press once for low speed; a second time for high speed and a
F
third time to turn off.
H
2
G
G
Jets 2 Button: Turns high-speed jets pump #2 on and off. Press once to turn on; a second time to turn off.
H
Heat Indicator: Lit when heater is on.
OPERATION DETAILS
• Temperature Adjustment: 65 to 104°F (18 to 40°C); temperature override not possible. Software default setting is
100°F (38°C).
• Light System Operation: Light runs for 2 hours then shuts off.
• Jets Button Operation: Jets run for 20 minutes after activated then turn off automatically to conserve energy.
Simply press JETS Button to continue operation for an additional 20 minutes.
4
3.2 J300 Control Panel
2-pump J-375, J-365, J-355, J-345 and J-335
A
B
C
Display shown for example purposes only, actual water tem-
perature display will vary.
D
A. 2013 P/N 6600-504 SMT panel
H
G
F
E
A. 2013 P/N 6600-503 SMT panel
(replaced 6600-235 early in 2013)
B. 2008-2012 P/N 2600-328
B. 2008-2012 P/N 2600-331
ButtonFunction
A
LED Display: Can display current water temperature (default display), water temperature setpoint, selected
ltration/heating mode, and error messages.
1-pump J-315 and J-325
HA
B
C
Display shown for example purposes only, actual water tem-
perature display will vary.
D
E
F
(replaced 6600-237 early in 2013)
B
C
Warmer Button: Increases water temperature setpoint.
Cooler Button: Decreases water temperature setpoint.
Light Button: Turns waterfall, footwell, pillows and cupholder lights on in unison. Press once for high intensity,
D
a second time for medium intensity, a third time for low intensity, a fourth time to turn off. The displayed color
is changed using the light mode button (E) below.
E
F
G
H
Light Mode Button: Selects one of 4 color modes for waterfall, footwell, pillows and cupholder lights.
Jets 1 Button: Turns jets pump #1 on and off. Press once for low speed; a second time for high speed and a
third time to turn off.
Jets 2 Button: Turns high-speed jets pump #2 on and off. Press once to turn on; a second time to turn off
(2-pump models only)
Heat Indicator: Lit when heater is on.
OPERATION DETAILS
• Temperature Adjustment: 65 to 104°F (18 to 40°C); temperature override not possible. Software default setting is
100°F (38°C).
• Light System Operation: Light runs for 2 hours then shuts off.
• Jets Button Operation: Jets run for 20 minutes after activated then turn off automatically to conserve energy.
Simply press JETS Button to continue operation for an additional 20 minutes.
5
3.3 J200 Control Panel
Used on:
• 2012+ J-280, J-275, J-245, J-235
• 2011 2-pump J-280 and J-270
C
1
A
B
F
A. Mid 2013+ P/N 6600-501 SMT panel
B. 01/2013-Mid 2013 6600-329
D
2
E
G
Used on:
• 2013+ J-210
• 2011-2012 1-pump J-230 and J-210
A. Mid 2013+ P/N 6600-500 SMT panel
B. 2009-Mid 2013 P/N 2600-333
C. 2009-2012 P/N 2600-329
ButtonFunction
C
1
A
B
F
E
G
A
B
C
D
LED Display: Can display current water temperature (default display), water temperature setpoint, selected
ltration/heating mode, and error messages.
Heat Indicator: Lit when heater is on.
Jets 1 Button: Turns jets pump #1 on and off. Press once for low speed; a second time for high speed and a
third time to turn off.
Jets 2 Button: Turns high-speed jets pump #2 on and off. Press once to turn on; a second time to turn off
(2-pump models only)
Light Button:
E
With standard incandescent light: Turns underwater light on and off.
With optional (2011-2012)/standard (2013+) LED lighting system: Turns underwater light and top rim accent
lights on in one of three random modes or one of seven solid colors.
F
G
Warmer Button: Increases water temperature setpoint.
Cooler Button: Decreases water temperature setpoint.
OPERATION DETAILS
• Temperature Adjustment: 65 to 104°F (18 to 40°C); temperature override not possible. Software default setting is
100°F (38°C).
• Light System Operation: Light runs for 1 hour then shuts off.
• Jets Button Operation: Jets run for 20 minutes after activated then turn off automatically to conserve energy.
Simply press JETS Button to continue operation for an additional 20 minutes.
Two methods for setting the lter cycle start time are possible:
1. Turn power on to the hot tub two minutes prior to the desired lter cycle start time, or
2. Press and hold both WARMER and COOLER buttons at the same time, then press the JETS 1
button once to reset the control panel and start the power-up sequence. During the power-up se-
quence, the factory default lter cycle (F1) and temperature setpoint 100°F (38°C) are automatically selected.
To select another lter cycle at this time, refer to Section 4.2 below. The selected lter cycle will start approxi-
mately two minutes after the power-up sequence ends. Example: If you desire your rst lter cycle to begin
at 10:00 AM, perform either of the above steps 1 or 2 at 9:58 AM. Filter cycle start time may vary slightly from
setpoint.
4.2 Filtration Options
The control system activates a programmable “standard” or “economy” ltration/heating cycle to
remove larger debris missed by the circulation pump ltration system (when equipped). These cycles
utilize pump 1 and the larger lter cartridge end to quickly clear “skim” the water of large debris and
minimize their “bathtub ring” effect. Apart from their ltration benet, each mode also effects the op-
eration of your spa’s heater. Refer to Section 4.3 below for additional information.
A. F0-F3 Standard Skimming/Heating Modes (2011-2013 J300 Collection)
Standard ltration/heating modes are typically selected by customers that use their spa on a fre-
quent basis and desire a fully heated spa when lifting the cover. In these modes, the water temperature is regulated by the set temperature, the circulation pump, and heater which turns on as
needed. After the programmed set temperature is reached, the heater turns off and the circulation
pump continues to operate for the remaining of the cycle to lter and clean your spa.
Note: In 2011-2012 the circulation pump had a default runtime of 24 hours. In 2013 the default time
changed to 8 hours (except for the J-315 and J-325).
B. F4-F6 Economy Skimming/Heating Modes (2011-2013 J300 Collection)
Economy ltration/heating modes are typically selected by customers that use their spa on an infrequent
basis or to simply desire to minimize energy consumption levels. In these modes, the water temperature is
regulated by the set temperature, circulation pump, and heater only while a programmed lter cycle is running (unless in summer logic; refer to Section 5.4, page 14).
Note:
• Economy modes may consume less energy than standard modes above, in cold or freezing conditions.
• In 2011-2012 the circulation pump had a default runtime of 24 hours. In 2013 the default time changed to 8
hours (except for the J-315 and J-325).
C. F0-F3 Standard Skimming/Heating Modes (J-LX Collection)
Standard ltration/heating modes are typically selected by customers that use their spa on a frequent basis
and desire a fully heated spa when lifting the cover. In these modes, the water temperature is regulated by
the set temperature. The circulation pump, and heater turn on as needed. After the programmed set temperature is reached, the heater turns off and the spa continues normal operations.
Note: The circulation pump also supplies heated water to the spa when the heater turns on. Any time the
circulation pump runs outside of a programmed cycle, that run time will reduce the length of the next
cycle, started in 2014.
D. F4-F6 Economy Skimming/Heating Modes (J-LX Collection)
Economy ltration/heating modes are typically selected by customers in warm climates where heat up
times are minimized due to higher ambient temperatures. In these modes, the water temperature is regulat-
ed by the set temperature. The circulation pump, and heater only while a programmed lter cycle is running
(unless in summer logic; refer to Section 5.4, page 14).
Note: Economy modes may consume less energy than standard modes above, in cold or freezing conditions.
7
E. F0-F3 Standard Skimming/Heating Modes (J200 Cellection; F0 Mode used on 2011-2012 circulation
pump models)
Standard ltration/heating modes are typically selected by customers that use their spa on a frequent basis
and desire a fully heated spa when lifting the cover. In these modes, the water temperature is regulated
by the set temperature, and heater which turns on as needed. After the programmed set temperature is
reached, the heater turns off followed by the jets pump 1 unless a programmed ltration cycle is running.
Note: Standard modes may consume more energy than Economy models below in cold or freezing climates.
F. F4-F6 Economy Skimming/Heating Modes (J200 Cellection)
Economy ltration/heating modes are typically selected by customers in warm climates where heat up
times are minimized due to higher ambient temperatures. In these modes, the water temperature is regu-
lated by the set temperature, and heater only while a programmed lter cycle is running (unless in summer
logic; refer to Section 5.4, page 14).
Note: Economy modes may consume less energy than standard modes above in cold or freezing conditions.
G. Lock Modes L1-L3
These modes are designed for use during spa service or to prevent unauthorized use.
Note: Economy modes may consume less energy than standard modes above in cold or freezing conditions.
To select a pre-programmed lter cycle or lock mode, press and hold both control panel WARMER
and COOLER buttons at the same time, then release. Then press either WARMER or COOLER
buttons to select either lter mode F0-L2. During the ltration heating cycle the jets pump1 low speed
and circulation pump will activate.
Standard Mode
F0 5 minutes of ltration per day (one 5 minute “Blow-Out” cycle every 24 hours to purge all plumbing lines.
F1 1 hour of ltration per day (one 30-minute cycle every 12 hours); this is the factory default setting.
F2 1.5 hours of ltration per day (one 30-minute cycle every 8 hours).
F3 2 hours of ltration per day (one 30-minute cycle every 6 hours).
Economy Mode
F4 1 hour of ltration/heating per day (one 30-minute cycle every 12 hours).
F5 1.5 hours of ltration/heating per day (one 30-minute cycle every 8 hours).
F6 2 hours of ltration/heating per day (one 30-minute cycle every 6 hours).
Lock Mode
L1 Lock Out (disables all hot tub functions to permit lter cleaning).
Note: The spa should not be left in this lock mode for an extended period of time. Especially in colder climates
or when freezing conditions exist.
L2 Lock Mode (disables the jets buttons to prevent unauthorized use of the hot tub) ltration/heating
cycles and heater will continue to operation as programmed in this mode. The temperature display
ashes when this function is enabled. Example: The “F3” lter cycle was enabled prior to choosing lock
mode. The hot tub continues to perform lter cycle “F3” until lock mode is canceled, allowing another
lter cycle to be selected.
L3* Lock Mode (disables the temperature up and down buttons to prevent unauthorized temperature
adjustments). Filtration/heating cycle will continue to operate as programmed in this mode. The jets and
lights buttons will still continue to operate as normal. The temperature display ashes when this function
is enabled. *Due to a difference in software this feature is not available for all models, started in 2014.
Note: To exit a Lock Mode you will need to re-enter the ltration/heating modes and select a cycle from F0-F6.
8
4.4 Programming Filter Cycles (2011-2012 J200 models equipped with a circulation
pump)
To select a pre-programmed lter cycle or lockout mode, press and hold both control panel
WARMER and COOLER buttons at the same time, then release. Then press either WARMER or
COOLER buttons to select either lter mode F0 through L2 below:
Standard Mode
F0 5 minutes of ltration per day (one 5 minute “Blow-Out” cycle every 24 hours to purge all plumbing lines.
F1 1 hour of ltration per day (one 30-minute cycle every 12 hours); this is the factory default setting.
F2 1.5 hours of ltration per day (one 30-minute cycle every 8 hours).
F3 2 hours of ltration per day (one 30-minute cycle every 6 hours).
Economy Mode
F4 1 hour of ltration/heating per day (one 30-minute cycle every 12 hours).
F5 1.5 hours of ltration/heating per day (one 30-minute cycle every 8 hours).
F6 2 hours of ltration/heating per day (one 30-minute cycle every 6 hours).
Lock Mode
L1 Lock Out (disables all hot tub functions to permit lter cleaning) - If hot tub is heating when the system is
put into lockout mode, the heater will immediately turn off and the pump will cycle water for 30 seconds to
cool heater element, then turn off.
L2 Lock Mode (disables the jets and light buttons to prevent unauthorized use of the hot tub) - lter cycles and
heater will continue to operation as programmed in this mode. The temperature display ashes when this
function is enabled. Example: The “F3” lter cycle was enabled prior to choosing lock mode. The hot tub
continues to perform lter cycle “F3” until lock mode is canceled, allowing another lter cycle to be selected.
4.5 Programming Filter Cycles (2013+ J200 models not equipped with a circulation
pump)
To select a pre-programmed lter cycle or lockout mode, press and hold both control panel
WARMER and COOLER buttons at the same time, then release. Then press either WARMER or
COOLER buttons to select either lter mode F1 through L2 below:
Standard Mode
F1 4 hours of ltration a day (2 hour cycle every 12 hours): this is the factory default setting.
F2 6 hours of ltration a day (2 hour cycle every 8 hours)
F3 8 hours of ltration a day (2 hour cycle every 6 hours)
Economy Mode
F4 4 hours of ltration a day (2 hour cycle every 12 hours)
F5 6 hours of ltration a day (2 hour cycle every 8 hours)
F6 8 hours of ltration a day (2 hour cycle every 6 hours)
Lock Mode
L1 Lock Out (disables all hot tub functions to permit lter cleaning).
Note: The spa should not be left in this lock mode for an extended period of time. Especially in colder climates
or when freezing conditions exist.
L2 Lock Mode (disables the jets buttons to prevent unauthorized use of the hot tub) ltration/heating cycles
and heater will continue to operation as programmed in this mode. The temperature display ashes
when this function is enabled. Example: The “F3” lter cycle was enabled prior to choosing lock mode.
The hot tub continues to perform lter cycle “F3” until lock mode is canceled, allowing another lter
cycle to be selected.
L3* Lock Mode (disables the temperature up and down buttons to prevent unauthorized temperature
adjustments). Filtration/heating cycle will continue to operate as programmed in this mode. The jets and
lights buttons will still continue to operate as normal. The temperature display ashes when this function
is enabled. *Due to a difference in software this feature is not available for all models, started in 2014.
Note: To exit a Lock Mode you will need to re-enter the ltration/heating modes and select a cycle from F0-F6.
9
4.6 Programming the Circulation Pump Filtration Cycle (For models equipped with a circula-
tion pump)
Press and hold the Jets pump 1 ( 1 ) and Cooler ( ) button at thesame time for 3 seconds to access
the circulation pump programming. Continually press the Warmer (
1
below. Then select a cycle and press the Jets pump 1 (
) button to activate that cycle. Upon pressing the
jets pump 1 button the system will save your selection, exit the program menu and return to the main menu.
Note:
• 2014+ Any time the circulation pump runs outside of a programmed cycle (except for C0 and C6), that run time will
reduce the length of the next cycle.
• After 10 seconds the programming screen will revert back to the temperature if no buttons are pressed. You
cannot have more than one circulation pump cycle activated at a time.
0 hours of circulation per day
4 hours of circulation per day
8 hours of circulation per day (recommended factory default setting)
12 hours of circulation per day
16 hours of circulation per day
20 hours of circulation per day
) button to scroll up through the cycles
24 hours of circulation per day
Note: The recommended factory default setting for the Select Series is 8 hours. This setting should not be
altered. Running the circulation pump less than the factory recommended time might result in issues with water
quality maintenance.
In extreme bitter cold weather,
32°F (0°C), we recommend you program the circulation pump to run 24
hours.
4.7 Programming the CLEARRAY® (Ultraviolet) Water Purification System (For models
equipped with a circulation pump)
A. Programming the CLEARRAY System (U) or Corona Discharge Ozone (O3)
1
Press and hold the Jets pump 1 (
the circulation pump programming menus by pressing the Warmer button, Figure 1.
) and Cooler ( ) button at thesame time for 3 seconds. Scroll pass
PressPressPressPressPress
Will select “O3”
option and exit
menu.
1
PressPress
Press
Press
Will take you back
to “C0” option.
1. After the last cycle, “C6,” the LED screen will display “U” or “O3.” If the LED screen is displaying “U” then
pressing the Jets pump 1 will change the sanitizing system from “U” to “O3” and exit the programming
menu. If the LED screen is displaying “O3” then pressing the Jets pump 1 will change the sanitizing system
from “O3” to “U” and exit the programming menu. You will see one of the two congurations below:
A. C0, C1, C2, C3, C4, C5, C6, U, 365 (duration countdown timer)
B. C0, C1, C2, C3, C4, C5, C6, O3, =
Note: For the O3 option the “=” disables the duration countdown timer.
10
2. If you do not wish to change the option do not press any buttons and after 10 seconds the display will
return to the main menu.
Note: If the CLEARRAY System has been selected, when the time allotted has expired (365 days)
the display screen will ash between the water temperature and “blb.” At this time the UV bulb must
be replaced, the quartz tube must be cleaned and the duration countdown timer needs to be reset.
B. Resetting the duration countdown timer (CLEARRAY System only)
Once the duration countdown timer for the CLEARRAY System has reached zero, you will need to reset it,
replace the UV bulb and clean the quartz tube.
To reset the duration countdown timer:
PressPressPressPressPress
Press
1
Will reset the timer
to 365 days and exit
the menu
Press
Press
Press
1. Press and hold the Jets pump 1 ( 1 ) and Cooler ( ) button at the same time for 3 seconds.
2. Press the Warmer (
3. If the counter has reached “0,” pressing the Jets pump 1 (
) button until the display shows “0.”
1
) button will reset the timer. If the timer is
not at “0” pressing the Jets pump 1 will not reset it.
Note: If the spa power is interrupted, the duration countdown timer is not affected. The number of days re-
maining is stored in the memory and will continue to countdown once power is regained.
4. If the duration countdown timer is not at “0” and you need to reset it:
a. Press and hold the Jets pump 1 and Cooler buttons at the same time for 3 seconds.
b. Press the Warmer button to scroll to “U.”
c. Press the Jets pump 1 button to switch from “U” to “O3.”
d. Press and hold the Jets pump 1 and Cooler buttons at the same time for 3 seconds.
e. Press the Warmer button to scroll to “O3.”
f. Press the Jets pump 1 button to switch from “O3” to “U.” The timer has been reset to 365 days.
4.8 Programming the CLEARRAY (Ultraviolet) Water Purification System (For models NOT
equipped with a circulation pump)
A. Programming the CLEARRAY System (U) or Corona Discharge Ozone (O3)
Press and hold the Jets pump 1 (
sanitizing system program. The screen will display one of the two menus below:
) and Cooler ( ) button at thesame time for 3 seconds to enter the
CLEARRAY menu O3 menu
Press
or
Press
or
1. If the LED screen is displaying “U” then pressing the Jets pump 1 will change the sanitizing system from
“U” to “O3” and exit the programming menu. If the LED screen is displaying “O3” then pressing the Jets
pump 1 will change the sanitizing system from “O3” to “U” and exit the programming menu.
Note: For the O3 option the “=” disables the duration countdown timer.
2. If you do not wish to change the option do not press any buttons and after 10 seconds the display will
return to the main menu.
Note: If the CLEARRAY System has been selected, when the time allotted has expired (365 days)
the display screen will ash between the water temperature and “blb.” At this time the UV bulb must
be replaced, the quartz tube must be cleaned and the duration countdown timer needs to be reset.
11
B. Resetting the duration countdown timer (CLEARRAY System only)
Once the duration countdown timer for the CLEARRAY System has reached zero, you will need to reset it,
replace the UV bulb and clean the quartz tube.
To reset the duration countdown timer:
PressPress
1
1. Press and hold the Jets pump 1 (
2. Press the Warmer (
) button until the display shows “0.”
3. If the timer has reached “0,” pressing the Jets pump 1 (
) and Cooler ( ) button at thesame time for 3 seconds.
) button will reset it. If the timer is not at “0”
pressing the Jets pump 1 button will not reset it.
Note: If the spa power is interrupted, the duration countdown timer is not affected. The number of days remain-
ing is stored in the memory and will continue to countdown once power is regained.
4. If the duration countdown timer is not at “0” and you need to reset it:
a. Press and hold the Jets pump 1 and Cooler buttons at the same time for 3 seconds.
b. Press the Warmer button to scroll to “U.”
c. Press the Jets pump 1 button to switch from “U” to “O3.”
d. Press and hold the Jets pump 1 and Cooler buttons at the same time for 3 seconds.
e. Press the Warmer button to scroll to “O3.”
f. Press the Jets pump 1 button to switch from “O3” to “U.” The timer has been reset to 365 days.
4.9 2011 Aftermarket Ozonator Facts
Ozone System Specications are:
J-LX Ozone System Specications
• Circulation pump and ozone run 8 hours. Cycle starts approximately two minutes after power up.
• Ozonator shuts off when either JETS button is pressed. The Ozonator will resume operation approximately
5 minutes after jets are turned off intentionally or automatically. The ozonator also shuts off if the hot tub
goes into “summer logic.” See Section 5.4 (page 14).
• Pressing a JETS button during an active lter cycle cancels the lter cycle until the next term.
Note: Pump may stay on if a heat call is present.
J300 Ozone System Specications (All 2011-2013 models)
J200 Ozone System Specications (J-270, J-280, and J-230 models with a Circulation Pump)
• Circulation pump and ozone run 24 hrs.
• Ozonator shuts off when either JETS button is pressed. The Ozonator will resume operation approximately
5 minutes after jets are turned off intentionally or automatically. The ozonator also shuts if the hot tub goes
into “summer logic.” See Section 5.4 (page 14).
• Pressing a JETS button during an active lter cycle cancels the lter cycle until the next term.
Note: Pump may stay on if a heat call is present.
J200 Ozone System Specications (Models without Circulation Pump)
• Ozonator runs during a programmed lter cycle.
• Ozonator turns off when either JETS button is pressed and will resume operation approximately 5 minutes
after jets are turned off intentionally or automatically.
• Pressing a JETS button during an active lter cycle cancels the lter cycle until the next term.
Note: Pump may stay on if a heat call is present.
12
4.10 2012+ CLEARRAY Facts
Our water purication system will begin disinfecting your water instantly.
is exclusive technology utilizing natural ultraviolet technology to sanitize your water, disinfecting bacteria,
viruses, and algae in portable hot tubs. The ultraviolet light otherwise known as UV-C or germicidal light inactivates the microorganisms by disrupting the DNA so that it cannot reproduce and is considered lifeless. The bal-
last is the power supply for the purication system; it has two LED indicator lights the green indicating incoming
power ow and the red indicating the system is properly working. CLEARRAY is standard for all models.
Note:
• For JLX/2011-2013 J300 Models: The CLEARRAY System only runs when the circulation pump is running
and shuts off when either jets pump is manually activated during spa use. The system will remain off for 5
minutes after both jets pumps time out or are manually turned off, then resume operations if the circulation
pump is programmed to run.
• For J200 Models: The CLEARRAY System only runs when the jets pump 1 is running.
• Circulation pump and CLEARR AY run 8 hours (unless altered). Cycle starts approximately two minutes after
power up.
• CLEARRAY shuts off when either JETS button is pressed. It will resume operation approximately 5 minutes
after jets are turned off intentionally or automatically. The CLEARR AY also shuts off if the hot tub goes into
“summer logic.” See Section 5.4 (page 14).
CLEARRAY Water Purication System
2011-2013 J-325/J-315 Ozone System Specications
J200 Ozone System Specications (Models with a Circulation Pump)
• Circulation pump and CLEARR AY run 24 hrs. Cycle starts approximately two minutes after power up.
• CLEARRAY shuts off when either JETS button is pressed. It will resume operation approximately 5 minutes
after jets are turned off intentionally or automatically. The CLEARR AY also shuts if the hot tub goes into
“summer logic.” See Section 5.4 (page 14).
J-200 CLEARRAY System Specications (Models without Circulation Pump)
• The CLEARR AY will run whenever jets pump 1 is running.
5.0 Additional Control Panel Functions
5.1 Setting Water Temperature and Overtemp Feature
1. Press WARMER or COOLER button once and release while the current water temperature is
displayed to view the current temperature setpoint, then;
2. Press WARMER or COOLER button within 3 seconds to increase or decrease set temperature
setpoint in 1 degree increments as desired. Water temperature can set to any value within 65-
104°F (18-40°C);
3. After 3 seconds of keypad inactivity the LED display will return to actual water temperature and
the new temperature setpoint will be maintained.
4. To access the overtemp feature that allows the spa to reach 106ºF (41ºC) follow the steps below:
A. Press and hold the WARMER button then;
B. Press and hold the JETS 1 button at the same time for 2 seconds. You will see the tempera-
ture rise to 106ºF (41ºC) on the LED display. To lower the temperature, press the COOLER button.
C. When the overtemp has been activated, the white decimal point after the last digit will ash on and off
every second as an indicator for being in the overtemp mode.
Note: Once the temperature goes below 104ºF (40ºC) and you would like to raise the temperature to 106ºF
(41ºC) again, you will have to repeat step 4 above.
J-LX models
2011-2013
J300 models
J200 models
13
5.2 Selecting Jets Speed
• Press JETS 1 once for low speed; a second time for high speed; a third time to turn off.
• Press JETS 2 (2 Pump Models Only) once for high speed; a second time to turn off.
Note: Anytime a pump has been manually turned on by selecting either jet button, it will automatically turn off
after approximately 20 minutes. If at this time you desire more jet operation, simply turn the jet pump back on.
5.3 Lock/Unlock Control Panel
The control panel temperature display ashes when Lock Mode is active. Lock Mode disables the
jets and underwater light to prevent unauthorized use of the hot tub or disables all hot tub functions
to permit lter cleaning.
5.4 Summer Logic (Models equipped with the Circulation Pump Option)
When water temperature in the hot tub rises to 2°F (1°C) above the temperature setpoint, the hot
tub goes into “summer logic.” When this happens, the circulation pump automatically turns off to
prevent heat addition from the pump that would eventually create an overheat condition. The circulation pump, main pump, CLEARRAY and aftermarket ozone (if applicable) will remain off until
the water temperature cools to the set temperature, then reactivate as programmed. This setting
Water Temp
too high
is not user-programmable.
Note: Summer logic does not take effect until the hot tub’s water reaches 95°F (35°C) or higher.
5.5 Multicolored Light System Operation (J-LX/J300 Models, except 2014 J300s)
A. Pressing the LIGHT button activates the Footwell, Waterfall, Air Control LED Lights and
Accent lights (for the JLX Models) in sequence as follows: High - Medium - Low - Off.
J-LX
J300
Anytime the light system has been manually activated, it will automatically turn off after
approximately 2 hours. If at this time you desire more light operation, simply turn the light back on.
B. This button offers four light modes for your enjoyment. Press the LIGHT MODE button to se-
lect your favorite lighting effect as follows:
Press
Once
Press
Again
Press
Again
Selects or “freezes” your low speed blending color of choice.
High-Speed Color Blend Mode
Low-Speed Color Blend Mode
Freeze Color Blend Mode:
J-LX
J300
14
Press
Again
BLUE (X4) VIOLET (X5) RED (X6)
Selects one of 7 solid (high-intensity) colors of choice.
AMBER (X7) GREEN (X8) AQUA (X9)NEAR
Solid Color Mode:
WHITE (X10)
5.6 Multicolored Light System Operation (Standard light for J-210 Models)
Press the LIGHT button once to turn the spa light on in “Random” mode, then repeatedly press the
button to turn the light off or to select one of 6 constant colors illustrated below.
RANDOM
FADE
STROBE
OFF
NEAR
WHITE
RANDOM
SOLID
LIGHT
OFF
Spa Light Sequence
RED
BLUE
GREEN
VIOLET
OFFOFF
DARK
OFFOFFOFFOFF
LIME
GREEN
DARK
BLUE
You must press the LIGHT button within 5 seconds between each “off” or “color” step in the light sequence to
prevent it from resetting.
Note: Any time the spa light is manually turned on, it will automatically turn off after approximately 1 hour. If
you desire more light at this time, simply turn the light back on.
5.7 Multi-Colored LED Light System Operation (J200 Collection)
Press LIGHT button once to turn on Random Fade and continue pressing to display one of seven
constant colors, Random Solid color or Strobe (lights ash in white color).
Note:
• Anytime the light has been manually turned on, it will automatically turn off after approximately
1 hour to maximize bulb life. If at this time you desire more light operation, simply turn the light
back on.
• Light system was “optional” in 2011-2012. It became standard in 2013+.
Press
Once
= RANDOM FADE
= off
= NEAR WHITE
= off
= LIGHT BLUE
= off
= VIOLET
= off
= DARK BLUE
= off
= LIME GREEN
= off
= DARK GREEN
= off
= RED
= off
= RANDOM SOLID
= off
= STROBE
Any time the spa light is manually
activated, it will remain on for 1 hour then
automatically shut off.
Lights display different solid color every 5-6 seconds
= off
Lights flash “strobe” in white color
15
6.0 Understanding Circuit Board Pin Assignments
6.1 Circuit Board Jumpers (All North American 60 Hz 1-Pump Models)
All North American 1-pump circuit boards can be congured for either 15/30A or 40A operation (40/50A for
J230 models). Refer to jumper pin table and circuit board diagrams for specic system details.
MODEL
J-LX (2011+)YesXX3.60+
J-LX (2011+)YesXX3.60+
J-375 (2012-2013)Ye sX3.60+
J-375 (2011)YesX3.57+
J-365 (2012-2013)Ye sX3.60+
J-365 (2011)YesX3.57+
J-355 (2012-2013)Ye sX3.60+
J-355 (2011)YesX3.57+
J-345 (2012-2013)
J-345 (2011)YesX3.57+
J-335 (2012-2013)Ye sX3.60+
J-335 (2011)YesX3.57+
J-325 (2012-2013)Ye sX3.60+
J-325 (2011)YesX3.57+
J-315 (2012-2013)Ye sX3.60+
J-315 (2011)YesX3.57+
CIRCULATION
PUMP
YesX3.60+
6600-7266000-1676600-0446600-2866600-288
BOARD
LOGIC
6.2 Circuit Board Jumpers (All North American 60Hz 2-Pump Models)
All North American 2-pump circuit boards can be congured for either 40, 50A, or 60A operation. Refer to
jumper pin table and circuit board diagram below for specic system details (factory jumper settings shown):
Circuit Board #6600-726, 6000-167 and 6600-288; Micro Chip 3.57+)
Pins 1-2: Jumper ON Enables 40A logic; forces heater off when either pump is
on high speed (Pump 2 only runs in high speed)
Pins 1-2: Jumper OFF Enables 50A logic; forces heater off when both pumps are
on high speed
Pins 3-4: Jumper ON Enables 2 Pump Operation
Pins 3-4: Jumper OFF Not Used. (Enables 1 Pumps Operation)
Pins 5-6: Jumper ON Enables 60A logic; (Remove JP1 1-2 Jumper). Allows the
heater to operate when both pumps are on high speed.
Pins 5-6: Jumper OFF Leave off for 40A or 50A Logic
Pins 7-8: Jumper ON Enables Celsius (°C) temperature display
Pins 7-8: Jumper OFF Enables Fahrenheit (°F) temperature display
Circuit Board #6600-724, 6600-044 and 6600-286; Micro Chip 3.57+)
Pins 1-2: Jumper ON Enables 15A logic; forces heater off when pump is on high
speed (3-wire 120 VAC operation only)
Pins 1-2: Jumper ON Enables 30A logic; forces heater off when pump is on high
speed (4- +wire 120/240 VAC operation only)
Pins 1-2: Jumper OFF Enables 40A logic; allows the heater to operate when
pump is on high speed (4-wire 120/240 VAC operation
only)
Pins 3-4: Jumper ON Not Used
Pins 3-4: Jumper OFF Enables 1 Pump Operation
Pins 7-8: Jumper ON Enables Celsius (°C) temperature display
Pins 7-8: Jumper OFF Enables Fahrenheit (°F) temperature display
J20
K1
J21
J11
K2
J12
J13
K3
J14
K4
J15
J16
K5
J17
J18
J19
REDJ6BLK
J21
J12
J14
J16
J11
J13
J6
J4
K6K7K8
F1
J5
J20
K1
K2
JP1
K3
87
65
K4
BKY
423
W
F1*
J15
K5K7K8
J5
WHT
J1
JP1
8 7
JP1
87
65
423
J4
Y
1
J17 J7 J8 J9 J10
6 5
423
J2
J3
1
J7 J8J9J10
7 6 2 4
J1
JP1
8 7
6 5
423
1
Heater IN Heater OUT
1
J2
J3
Circuit Board #6600-720, 6600-046 and 6600-287; Micro Chip 5.57+
Pins 1-2: Jumper ON Enables 40A logic; forces heater off when either pump is
on high speed (Pump 2 only runs in high speed)
Pins 1-2: Jumper OFF Enables 50A logic; forces heater off when both pumps are
on high speed
Pins 3-4: Jumper ON Enables 2 Pump Operation
Pins 3-4: Jumper OFF Enables 1 Pump Operation
Pins 5-6: Jumper ON Enables 60A logic; (Remove JP1 1-2 Jumper). Allows the
heater to operate when both pumps are on high speed
Pins 5-6: Jumper OFF Leave off for 40A or 50A Logic
Pins 7-8: Jumper ON Enables Celsius (°C) temperature display
Pins 7-8: Jumper OFF Enables Fahrenheit (°F) temperature display
Circuit Board #6600-722, 6600-042 and 6600-289; Micro Chip 5.57+
Pins 1-2: Jumper ON Enables 15A logic; forces heater off when pump is on high
speed (3-wire 120 VAC operation only)
Pins 1-2: Jumper ON Enables 30A logic; forces heater off when pump is on high
speed (4-wire 240 VAC operation only)
Pins 1-2: Jumper OFF Enables 40A logic; allows the heater to operate when
pump is on high speed (4-wire 120/240 VAC operation
only)
Pins 3-4: Jumper ON Not Used
Pins 3-4: Jumper OFF Enables 1 Pump Operation
Pins 7-8: Jumper ON Enables Celsius (°C) temperature display
Pins 7-8: Jumper OFF Enables Fahrenheit (°F) temperature display
J20
K1
J21
J11
K2
J12
J13
K3
J14
K4
J15
J16
K5
J17
J18
J19
REDJ6BLK
J21
J12
J14
J16
J11
J15
J13
J6
J4
K6K7K8
F1
J5
K1
K2
JP1
K3
87
65
K4
BKY
423
W
F1*
K5K7K8
J5
WHT
J17 J7 J8 J9 J10
JP1
87
65
423
1
J7 J8J9J10
7 6 2 4
JP1
8 7
6 5
423
J4
Y
1
Heater IN Heater OUT
J1
JP1
8 7
6 5
423
1
J2
J3
J1
1
J2
J3
17
Loading...
+ 47 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.