Jacuzzi J - 415, J-425, J-465, J-480, J-495 Owner's Manual

OWNER’S MANUAL

J-400

™

Collection

J - 415
J - 425
J - 465
J - 470
J - 480
J - 495

2530-442Z Rev. A

Attention New Spa Owner!

Congratulations on the purchase of your new Jacuzzi® spa! The following is a
list of automated functions performed by your spa. These functions are listed
below in an attempt to suppress any operational concerns you may have during

the rst 24 hours of ownership! Also listed below are important maintenance

recommendations you should observe on a regular basis to protect your new
investment.

Automated Spa Operations

Your new spa is equipped with an automated “clean-up” cycle that clears all

plumbing lines daily to promote maximum water sanitation. Each day at 12:00

PM (noon), each pump will activate and run for one minute. If either pump

has just nished a 20 minute time out, it will not automatically activate for the

clean-up cycle. Be aware, the factory programmed clean-up cycle cannot be
canceled or altered!

Maintain Healthy Spa Water

Always maintain your spa’s water chemistry within the following parameters:

With CLEARRAY® Without CLEARRAY®

pH 7.4-7.6 7.4-7.6

Free chlorine no less than 1.0 ppm 3.0-4.0 ppm

Free bromine no less than 2.0 ppm 2.0-4.0 ppm

Total Alkalinity 100-120 ppm 100-120 ppm

Calcium Hardness 150-250 ppm 150-250 ppm

IMPORTANT: CLEARRAY® Water Purication System is factory installed. If

the CLEARRAY® system is altered or is not operating efciently then follow
the “without CLEARRAY®” water chemistry parameters as dened by the
Association of Pool and Spa Professionals. CLEARRAY® requires an annual

bulb replacement to properly sanitize your water.

!

TO DECREASE RISK OF INFECTION OR DISEASE! Always maintain

your spa lter as outlined below to ensure healthy spa water. Refer to pages
74-77 (Sec. 15.0) for additional information.

Required Filter Maintenance

Your new spa is equipped with an advanced water ltration system that

provides unsurpassed water quality! To ensure maximum water quality at all

times, you should clean the skimming lter cartridge every three months, or as
necessary. See pages 74-77 (Sec. 15.0) for detailed lter cartridge cleaning

instructions.

Required Water Replacement

!

TO DECREASE RISK OF INFECTION OR DISEASE! You should

replace the spa’s water every 3 months. The frequency depends on a number

of variables including frequency of use, number of users and attention paid to
water quality maintenance. You will know it is time for a change when you cannot
control sudsing and/or you can no longer get the normal feel or sparkle to the
water, even though the key water balance measurements are all within the proper

parameters. See pages 82-84 (Sec. 16.0) for additional information.

©Jacuzzi Hot Tubs, Inc. All Rights Reserved

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Table of Contents

1.0 Important Spa Owner Information .......................................................... 1

2.0 FCC Notice ................................................................................................ 1

2.1 Industry Canada (IC) Information .............................................................. 1

3.0 Important Safety Instructions for all Spa Owners ................................ 2

3.1 Entrapment Risk ........................................................................................ 6

3.2 Hyperthermia ............................................................................................. 7

3.3 Important CSA safety instructions (Canada only) ...................................... 8

4.0 Choosing a Location ............................................................................... 8

4.1 Outdoor Location ....................................................................................... 9

4.2 Indoor Location ........................................................................................ 10

5.0 General Electrical Safety Instructions ................................................. 11

6.0 Electrical Installation Instructions (240V Service) .............................. 11

7.0 Power Requirements ............................................................................. 16

8.0 Spa Fill Up Procedure ............................................................................ 18

9.0 Spa Features .......................................................................................... 23

9.1 J-495 Spa Features ................................................................................. 23

9.2 J-495 Massage/Waterfall Selector Diagram ............................................ 24

9.3 J-495 Air Controls Diagram .....................................................................25

9.4 J-480 Spa Features ................................................................................. 26

9.5 J-480 Massage/Waterfall Selector Diagram ............................................ 27

9.6 J-480 Air Controls Diagram .....................................................................28

9.7 J-470 Spa Features ................................................................................. 29

9.8 J-470 Massage/Waterfall Selector Diagram ............................................ 30

9.9 J-470 Air Controls Diagram .....................................................................31

9.10 J-465 Spa Features ................................................................................. 32

9.11 J-465 Massage/Waterfall Selector Diagram ............................................ 33

9.12 J-465 Air Controls Diagram .....................................................................34

9.13 J-425 Spa Features ................................................................................. 35

9.14 J-425 Massage/Waterfall Selector Diagram ............................................ 36

9.15 J-425 Air Controls Diagram .....................................................................37

9.16 J-415 Spa Features ................................................................................. 38

9.17 J-415 Massage/Waterfall Selector Diagram ............................................ 39

9.18 J-415 Air Controls Diagram .....................................................................40

10.0 Control Panel Main Menu ...................................................................... 41

10.1 Control Panel ........................................................................................... 41

10.2 Main Menu Features................................................................................ 42

10.3 Menu Flowchart ....................................................................................... 44

10.4 Entertainment Menu Display ................................................................... 45

10.5 Bluetooth Submenu ................................................................................. 46

10.6 AUX Submenu ......................................................................................... 47

10.7 USB Submenu ......................................................................................... 48

10.8 FM Radio Submenu................................................................................. 50

10.9 Adjust Audio Settings Submenu .............................................................. 53

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11.0 Operating Instructions .......................................................................... 56

11.1 J-1000™ Control Panel ........................................................................... 56

11.2 Activate Jets Pump .................................................................................. 56

11.3 Activate Lights ......................................................................................... 57

11.4 Adjusting Individual Jet Flow ................................................................... 59

11.5 Adjusting PowerPro™ MX2 Jets ............................................................. 59

11.6 Adjusting RX Jets .................................................................................... 59

11.7 WaterColour™ Waterfall Control .............................................................59

11.8 Air Controls .............................................................................................. 59

11.9 Selecting the Desired Massage Action .................................................... 60

11.10 Indicator Light .......................................................................................... 60

11.11 Optional J-1000™ Audio System.............................................................60

12.0 Programming Instructions for Settings 1 Menus ................................ 61

12.1 Programming the Eco-Mode Heating Mode ............................................ 62

12.2 Programming the Auto-Heating Mode ..................................................... 62

12.3 Programmable Heating Mode.................................................................. 63

12.4 Clean-Up “Blow-Out” Cycle ..................................................................... 66

12.5 Programming the CLEARRAY® timer .....................................................66

12.6 Setting the Check Filter Reminder........................................................... 66

13.0 Programming Instructions for Settings 2 Menus ................................ 67

13.1 Programming the Primary Filter Cycle ..................................................... 68

13.2 Programming the Secondary Filter Cycle ................................................ 69

14.0 Programming Instructions for Settings 3 Menus ................................ 70

14.1 Choosing the Language .......................................................................... 71

14.2 Setting the Date ....................................................................................... 71

14.3 Setting the Time.......................................................................................72

14.4 Locking and Unlocking the Topside ......................................................... 73

15.0 Spa Maintenance.................................................................................... 74

15.1 Cleaning the Filter Cartridges .................................................................. 74

15.2 Draining and Relling .............................................................................. 78

15.3 Cleaning the Spa Interior ......................................................................... 79

15.4 Pillow Care .............................................................................................. 79

15.5 Maintaining the Synthetic Cabinet ........................................................... 79

15.6 Cleaning the Control Panel...................................................................... 80

15.7 Vinyl Cover Care and Maintenance ......................................................... 80

15.8 Winterizing ............................................................................................... 81

15.9 Restarting Your Spa in Cold Weather ...................................................... 82

16.0 Water Quality Maintenance ................................................................... 82

16.1 pH Control ............................................................................................... 83

16.2 Sanitizing ................................................................................................. 83

16.3 Other Additives ........................................................................................83

16.4 CLEARRAY® (Ultraviolet) Water Purication System ............................. 84

16.5 CLEARRAY® Bulb Replacement and Quartz Tube Maintenance ........... 84

17.0 Error/Display Messages ........................................................................ 88

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18.0 Troubleshooting Procedures ................................................................ 92

19.0 Typical Spa Wiring Diagrams ................................................................ 94

19.1 Wiring diagram for North American 60 Hz Models Only .......................... 94

20.0 Optional Jacuzzi J-1000™ Audio System Stereo ................................95

20.1 Optional J-1000 Wireless Remote ........................................................... 96

20.2 J-1000 Wireless Remote Battery Replacement..................................... 102

20.3 J-1000 Audio System Stereo Specications .......................................... 103

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J-400

1.0 Important Spa Owner Information

Your Jacuzzi® spa is constructed to the highest standards and is capable
of providing many years of trouble-free use. However, because heat reten-

tive materials are utilized to insulate the spa for efcient operation, an
uncovered spa surface and wall ttings directly exposed to sunlight and

high temperatures for an extended period are subject to permanent dam-

age or discoloration. Damage caused by exposing the spa to this abuse

is not covered under warranty. We recommend that you always keep the
spa full of water when it is exposed to direct sunlight and that you keep the
Jacuzzi insulating cover in place at all times when the spa is not in use.

Read and carefully follow the requirements for your spa’s support base
found in the Section 4.0 titled, “Choosing a Location” (page 8).

Jacuzzi® spas constantly strives to offer the nest spas available,
therefore, modications and enhancements may be made which affect
the specications, illustrations and/or instructions contained herein.

2.0 FCC Notice

This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for

a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

1. Rearrange or relocate the receiving antenna;

2. Increase the separation between the equipment and receiver;

3. Connect the equipment into an outlet on a circuit different from the
circuit connected;

4. Consult the dealer or an experienced radio/TV technician for help.
(Changes or modications not expressly approved by the party
responsible for FCC compliance could void the user’s authority to

operate this equipment.)

2.1 Industry Canada (IC) Information

The installer of this radio equipment must ensure that the antenna

is located or pointed such that it does not emit RF eld in excess of
Health Canada limits for the general population; consult Safety Code 6,
obtainable from Health Canada’s website: www.hc-sc.gc.ca/rpb.

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3.0 Important Safety Instructions for all Spa Owners

READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY!

This spa was manufactured to meet the standards and specications
outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB
Safety Act). When installing and using this spa, basic safety precautions
should always be followed, including:

!

1.

• Extreme caution must be exercised to prevent unauthorized access

• To avoid accidents, ensure that children do not use this spa unless

• Use the straps and clip tie downs to secure the spa cover when not

• There is no representation that the cover, clip tie-downs, or actual

2.

• Keep hair, loose articles of clothing or hanging jewelry away from

• Never use the spa unless all suction guards, lter, lter lid, or

• Never operate or use the spa if the lter, lter lid, or skimmer

• The suction ttings and suction covers in this spa are sized to match

• Never replace a suction tting or suction cover with one rated less

DANGER: RISK OF SEVERE INJURY OR DROWNING!

by children.

supervised at all times. Adult supervision is a critical safety factor in

preventing children from drowning.

in use. This will help discourage unsupervised children from entering
the spa. Keep the spa cover secure in high-wind conditions.

locks will prevent access to the spa.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

suction ttings, rotating jets or other moving components to avoid

entrapment that could lead to drowning or severe injury.

skimmer assembly are installed to prevent body and/or hair
entrapment.

assembly are broken or any part of the skimmer assembly is missing.
Please contact your dealer or nearest service center for service.

the specic water ow created by the pump(s). If it is necessary to
replace the suction ttings, suction covers or pump(s), be sure that
the ow rates are compatible and are in compliance with the VGB
Safety Act.

than the ow rate marked on the original suction tting. Using
improper suction ttings or suction covers can create a body or hair

suction entrapment hazard that may lead to drowning or severe
injury.

!

3.

• Install the spa at least 5 feet (1.5m), from all metal surfaces. As an

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DANGER: RISK OF SEVERE INJURY FROM ELECTRIC

SHOCK OR DEATH FROM ELECTROCUTION!

alternative, a spa may be installed within 5 feet of metal surfaces

if each metal surface is permanently connected (bonded) by a

minimum No. 8 AWG (8.4 mm²) solid copper conductor attached

J-400

to the wire connector on the grounding lug, inside the equipment
compartment on the equipment box.

• A grounding wire connector is provided on this unit to connect a
minimum No. 8 AWG (8.4 mm²) solid copper conductor between

this unit and any metal equipment, metal enclosures of electrical

equipment, metal water pipe, or conduit within 5 feet (1.5m) of the

unit.

• Never permit any electrical appliance, such as a light, telephone,
radio, television, etc. within 5 feet (1.5m) of a spa unless such

appliances are built-in by the manufacturer.

• Never bring any electrical appliances into or near the spa.

• Never operate any electrical appliances from inside the spa or when

you are wet.

• The electrical supply for this product must include a suitably rated
switch or circuit breaker to open all ungrounded supply conductors

to comply with Section 422-20 of the National Electrical Code/USA,
ANSI/NFPA 70. The disconnecting means must be readily accessible
and visible to the spa occupant but installed at least 5 feet (1.5m),

from the spa.

• The electrical circuit supplied for the hot tub must include a suitable
ground fault circuit interrupter (GFCI) as required by NEC Article
680-42.

!

4.

• Extreme caution must be exercised to prevent diving or jumping

• Never stand, walk or sit on the top railing of the spa.

WARNING: RISK OF SEVERE INJURY OR DEATH!

into the spa or slipping and falling, which could result in

unconsciousness, drowning, or serious injury. Remember that wet

surfaces can be very slippery.

!

5.

• Water temperature in excess of 104°F (40°C) may be injurious to

• Refer to Section 3.2 Hyperthermia for specic causes and symptoms

• The water in the spa should never exceed 104°F (40°C). Water

• Lower water temperatures are recommended for young children

• The Consumer Products Safety Commission/USA has stated that the

• Always test the spa water temperature before entering the spa.

WARNING: RISK OF HYPERTHERMIA (OVER-HEATING)

CAUSING SEVERE INJURY, BURNS, WELTS OR DEATH!

your health.

of this condition.

temperatures between 100°F (38°C) and 104°F (40°C) are

considered safe for a healthy adult.

(children are especially sensitive to hot water) and when spa use

may exceed 10 minutes.

water temperature in a spa should not exceed 104°F (40°C).

The user should measure the water temperature with an accurate
thermometer since the tolerance of water temperature-regulating

devices may vary as much as +/- 5°F (2°C).

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!

6.

• Since excessive water temperatures have a high potential for causing

• Pregnant or possibly pregnant women should limit spa water

• Persons suffering from obesity or a medical history of heart disease,

• If you experience breathing difculties in association with using or

• Persons using medication should consult a physician before using

• Persons suffering from any condition requiring medical treatment, the

• The use of alcohol, drugs, or medication before or during spa use may

7.

• Prolonged immersion in a spa may be injurious to your health.

• Observe a reasonable time limit when using the spa. Exposures at

• Never use a spa immediately following strenuous exercise. Enter and

WARNING: RISK OF SEVERE INJURY OR DEATH!

fetal damage during the early months of pregnancy, if pregnant or
possibly pregnant, consult your physician before using a spa.

temperatures to 100°F (38°C).

low or high blood pressure, circulatory system problems, diabetes,

infectious diseases or immune deciency syndromes should consult a

physician before using a spa.

operating your spa, discontinue use and consult your physician.

a spa since some medication may induce drowsiness, while other
medication may affect heart rate, blood pressure, and circulation.

elderly, or infants should consult with a physician before using a spa.

lead to unconsciousness with the possibility of drowning.

!

WARNING: RISK OF SEVERE INJURY OR DEATH!

higher temperatures can cause high body temperature (over-heating).

Symptoms may include dizziness, nausea, fainting, drowsiness, and

reduced awareness. These effects could possibly result in drowning or
serious injury.

exit the spa slowly. Wet surfaces can be slippery.

!

8.

• To reduce the risk of contracting a waterborne

• People with infectious diseases should not use a spa to avoid water

• Always shower before and after using your spa. Maintain water chem-

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WARNING: TO DECREASE RISK OF INFECTION OR DIS-

EASE!

illness (e.g. an infection,
bacteria or virus) and/or respiratory ailments
within the parameters listed on the inside cover of this manual and
consult with a licensed engineer regarding proper ventilation if installed
indoors or in an enclosed area.

contamination, which could result in spreading infections to others.

istry in accordance with manufacturer’s instructions. Failure to do

so may result in contracting a waterborne
bacteria or virus).

, maintain water chemistry

illness (e.g. an infection,

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!

9.

10. CAUTION: TO DECREASE RISK OF PRODUCT DAMAGE.

• Maintain water chemistry in accordance with manufacturer’s

• Proper chemical maintenance of spa water is necessary to maintain

11.

12. NOTE: This spa is not intended nor designed to be used in a com-

WARNING: In addition to maintenance of lters and water

chemistry, proper ventilation is recommended to reduce the risk of
contracting a waterborne
and/or respiratory ailments
Consult a licensed architect or building contractor to determine your

specic needs if installing your hot tub indoors.

instructions.

safe water and prevent possible damage to spa components.

!

WARNING: RISK OF SEVERE INJURY OR DEATH! The

appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experi­ence or knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible
for their safety.

mercial or public application. The spa buyer shall determine whether
there are any code restrictions on the use or installation of this spa
since local code requirements vary from one locality to another.

illness (e.g. an infection, bacteria or virus)

that could be present in the air or water.

Hot Tub Safety Literature

To ensure you have a safe and enjoyable hot tub experience,
learn all you can about hot tub safety and emergency procedures.

Especially useful are the brochures listed below:

• Children Aren’t Waterproof

• Pool and Spa Emergency Procedures For Infants and Children

• Layers of Protection

• The Sensible Way to Enjoy Your Spa or Hot Tub
The Association of Pool and Spa Professionals publishes these
brochures. To acquire a brochure:

• Ask your hot tub dealer (they may have copies)

• Go to http://apsp.org

• Conduct your own search on the internet

• Write to the following address:
The Association of Pool and Spa Professionals
2111 Eisenhower Avenue
Alexandria VA 22314

703.838.0083

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3.1 Entrapment Risk

The Consumer Products Safety Commission/USA has reported that

users of pools and spas have become entrapped (stuck) to drain and/or

suction ttings causing death, drowning, or serious injury (see diagram
below). This spa was manufactured to meet the standards and specica­tions outlined in the “Virginia Graeme Baker Pool and Spa Safety Act”
(VGB Safety Act). Entrapment risk can be minimized if proper precau-

tions are taken.

DANGER: RISK OF PERSONAL INJURY OR DEATH!

Never operate the spa if a suction tting, suction cover,

!

lter, lter lid or skimmer assembly are broken, damaged or

missing.

Filter, Filter
Lid, Skimmer
Assembly

(location and
style vary by
models)

Suction Fittings,
Suction Covers

(locations vary
by models)

!

1.

DANGER: RISK OF SEVERE INJURY OR DROWNING!

Hair entrapment: May occur if hair is entangled, knotted or snagged

in a drain suction or skimmer assembly. This has been reported in
persons who when submerge themselves underwater, allowing hair
to come close and/or within the reach of the suction fittings, suction
covers or skimmer assembly.

• Keep hair away from suction ttings, suction covers, lter, lter lid or

skimmer assembly.

• Children are at risk for hair entrapment if swimming under water.

• Never allow children to play or get near the suction ttings, suction
covers, lter, lter lid or skimmer assembly.

!

2.

DANGER: RISK OF SEVERE INJURY OR DROWNING!

Limb entrapment: May occur when a limb becomes entrapped,

inserted or sucked into a suction or outlet opening.

• Always keep suction ttings, suction covers, lter, lter lid or skimmer

assembly in place when operating to avoid limb entrapment.

• Never allow children to play or get near the suction ttings, suction
covers, lter, lter lid or skimmer assembly.

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!

3.

Body entrapment: May occur when part of the torso becomes

• Never allow children to play or get near the suction ttings, suction

4.

Evisceration (disembowelment) entrapment: May occur when the

• Never sit on suction ttings, suction covers, lter, lter lid or skimmer

• Never allow children to play or get near the suction ttings, suction

5.

Mechanical entrapment: May occur when jewelry, swimsuit, or

• Never allow your jewelry, swimsuit, or hair accessories to come close

• Never allow children to play or get near the suction ttings, suction

DANGER: RISK OF SEVERE INJURY OR DROWNING!

entrapped, inserted or sucked into a suction or outlet opening.

covers, lter, lter lid or skimmer assembly.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

buttocks becomes entrapped, inserted or sucked into a suction or
outlet opening.

assembly.

covers, lter, lter lid or skimmer assembly.

!

DANGER: RISK OF SEVERE INJURY OR DROWNING!

hair accessories become entangled, knotted or snagged in a drain
suction or skimmer assembly.

to the suction ttings, suction covers or skimmer assembly.

covers, lter, lter lid or skimmer assembly.

3.2 Hyperthermia

Prolonged immersion in hot water may induce hyperthermia (over­heating). The use of alcohol or drugs can greatly increase the risk of fatal

hyperthermia in spas. A description of the causes, symptoms, and effects
of hyperthermia are as follows:

Hyperthermia occurs when the internal temperature of the body reaches

a level several degrees above the normal body temperature of 98.6°F
(37°C). The symptoms of hyperthermia include drowsiness, lethargy

(fatigue), and an increase in the internal temperature of the body (feeling

of being too hot). The effects of hyperthermia include:

• Unawareness of impending hazard;

• Failure to perceive heat;

• Failure to recognize the need to exit spa;

• Physical inability to exit spa;

• Fetal damage in pregnant women; and

• Unconsciousness and danger of drowning.

A Warning Sign is provided in your warranty packet. Please install at
a location near your spa, where it is visible to users of the spa. For
additional or replacement Warning Signs please contact your local
Jacuzzi dealer and reference item number #6530-082.

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3.3 Important CSA safety instructions (Canada only)

When using this electrical equipment, basic safety precautions should

always be followed, including the following:

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. A green colored terminal or a terminal marked G, Gr, Ground,

Grounding or the symbol* is located inside the supply terminal box
or compartment. To reduce the risk of electric shock, this terminal
must be connected to the grounding means provided in the electric
supply service panel with a continuous copper wire equivalent in size
to the circuit conductors that supply this equipment. *IEC Publication

417, Symbol 5019.

3. At least two lugs marked “Bonding Lugs” are provided on the

external surface or on the inside of the supply terminal box/
compartment. To reduce the risk of electric shock, connect the local
common bonding grid in the area of the spa to these terminals with

an insulated or bare copper conductor not smaller than No. 6 AWG
(10 mm²).

4. All eld-installed metal components such as rails, ladders, drains or
other similar hardware within 10 feet (3m) of the spa shall be bonded

to the equipment grounding buss with copper conductors not smaller

than No. 6 AWG (10 mm²).

5. SAVE THESE INSTRUCTIONS.

4.0 Choosing a Location

IMPORTANT: Because of the combined weight of the spa, water

and users, it is extremely important that the base upon which the
spa rests be smooth, at, level and capable of uniformly support­ing this weight, without shifting or settling, for the entire time the
spa is in place. If the spa is placed on a surface which does not
meet these requirements, damage to the skirt and/or the spa shell

may result. Damage caused by improper support is not covered

under warranty. It is the responsibility of the spa owner to assure
the integrity of the support at all times. We recommend a poured,

reinforced concrete slab with a minimum thickness of 4 inches (10

cm). Wood decking is also acceptable provided it is constructed so
that it meets the requirements outlined above.

WARNING: For spas that are to rest on balconies, roofs

or other platforms not specically tied into main struc-

!

tural support, consult a professional Structural Engineer
with experience in this type of application.

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The spa must be installed in such a manner as to provide drainage away
from it. Placing the spa in a depression without provisions for proper

drainage could allow rain, overow and other casual water to ood the
equipment and create a wet condition in which it would sit in. For spas
which will be recessed into a oor or deck, install so as to permit access

to the equipment, either from above or below, for servicing. Make certain
that there are no obstructions which would prevent removal of all side
cabinet side panels and access to the jet components, especially on the
side with the equipment bay.

CAUTION: If the spa is indoors or located in an enclosed area,

!

proper ventilation should be discussed with an Engineer or authority
competent enough to understand the necessary provisions needed
to vent moist or heated air and air associated with chemical odors
outdoors. When the spa is in use considerable amounts of

moisture will escape potentially causing mold and mildew. This
can cause health risk. Over time, this can damage certain surfaces,

surroundings, and equipment.

4.1 Outdoor Location

In selecting the ideal outdoor location for your spa, we suggest that you

take into consideration:

• The proximity to changing area and shelter (especially in colder

weather).

• The pathway to and from your spa (this should be free of debris so
that dirt and leaves are not easily tracked into the spa).

• The closeness to trees and shrubbery (remember that leaves and
birds could create extra work in keeping the spa clean).

• A sheltered environment (less wind and weather exposure can result

in lowered operation and maintenance costs).

• The overall enhancement of your environment. It is preferable not to
place the spa under an unguttered roof overhang since run-off water
will shorten the life expectancy of the spa cover.

• For spas that are to rest on balconies, roofs or other platforms not
specically tied into main structural support, consult a professional
Structural Engineer with experience in this type of application.

• In the unlikely event that you should ever need to access or gain

entry to any portion of the spa for servicing, it is highly recommended
that you plan your outdoor installation to provide full access to the
entire spa. Please take this into consideration when placing the spa
in a deck or enclosed by a surrounding.

• Consider locating your spa away from any reective surface or glass

to prevent any damage to the synthetic skirt.

Page 9

J-400

4.2 Indoor Location

For indoor installations many factors need to be considered before

installing a spa indoors.

WARNING: In addition to maintenance of lters and water

chemistry, proper ventilation is recommended to reduce the

!

risk of contracting a waterborne
teria or virus) and/or respiratory ailments
ent in the air or water. Consult a licensed architect or building

contractor to determine your specic needs if installing your

hot tub indoors.

• Proper Foundation: Consult a Structural Engineer when
considering a foundation that will adequately support the spa
the entire time it is in place. Proper support is critical especially

if the spa is to rest on a second story or higher. For spas that are
to rest on balconies, roofs or other platforms not specically tied

into the main structural support, you should consult a professional

Structural Engineer with experience in this type of application.

• Proper Drainage: It is extremely important to have in place
measures to sufciently handle excessive water spillage. Be

sure the ooring in which the spa rests on has adequate drainage

and can handle the entire contents of the spa. Be sure to make
provisions for ceilings and other structures that may be below the

spas installation. Areas around your spa can become wet or moist so
all ooring and subsequent furniture, walls and adjacent structures

should be able to withstand or resist water and moisture.

illness (e.g. an infection, bac-

that could be pres-

• Proper Ventilation: Proper ventilation should be discussed with
an Engineer or authority competent enough to understand the
necessary provisions needed to vent moist or heated air and air
associated with chemical odors outdoors. When the spa is in use

considerable amounts of moisture will escape, potentially causing
mold and mildew over time which can damage certain surfaces and/
or surroundings.

• Sufcient Access: In the unlikely event that you should ever need
to access or gain entry to any portion of the spa for servicing, it is
highly recommended that you plan your indoor installation to provide
full access to the entire spa.

• Warranty: Damage caused by not following these guidelines or any

improper installation not in accordance to local codes or authorities is
not covered under the spas warranty. Please consult your local state
or city building ordinances.

Page 10

J-400

5.0 General Electrical Safety Instructions

Your new Jacuzzi® spa is equipped with the J-1000™

system. It contains the most advanced safety and self­protective equipment in the industry. Nonetheless, this spa
must be installed properly to ensure dependable usage.
Please contact your local Jacuzzi dealer or local building
department should you have any questions regarding your installation.
Proper grounding is extremely important. Jacuzzi spas are equipped with

a current collector system. A pressure wire connector is provided on the
surface of the control box, located inside the equipment door (Figure B,
page 13) to permit connection of a bonding wire between this point
and any ground metal equipment, metal water pipe or conduit within 5
feet (1.5m) of the spa, or copper clad grounding rod buried within 5 feet
(1.5m) of the spa. Bonding wire must be at least No. 8 AWG (8.4 mm²)

solid copper wire. This is a most important safety assurance feature.

Before installing your spa, check with your local building department to
ensure installation conforms to local building codes.

6.0 Electrical Installation Instructions (240V

Service)

IMPORTANT NOTICE: The electrical wiring of this spa

must meet the requirements of the National Electrical

Code/USA (NEC) and any applicable state or local codes.
The electrical circuit must be installed by a qualied

electrician and approved by a local building/electrical inspection authority.

!

1.

This spa must be permanently connected (hard-wired) to the power

2. The power supplied to this spa must be a dedicated circuit with no

3. To determine the current, voltage and wire size required, refer to

• Wire size must be appropriate per NEC and/or local codes.

• We recommend type THHN wire.

• All wiring must be copper to ensure proper connections. Do not use

• When using wire larger than #6 (10 mm²), add a junction box near

DANGER: TO DECREASE THE RISK OF SHOCK,

PRODUCT DAMAGE OR ELECTRICAL FIRE.

supply. No plug-in connections or extension cords are to be
used in conjunction with the operation of this spa. Supplying

power to the spa which is not in accordance with these instructions
will void both the independent testing agency listing and the

manufacturer’s warranty.

other appliances or lights sharing the power provided by the circuit.

Section 7.0 “Power Requirements” (page 16) for your specic spa

model.

aluminum wire.

the spa and reduce to short lengths of #6 (10 mm²) wire to connect

to the spa.

Page 11

J-400

4. The electrical supply for this product must include a suitably rated

switch or circuit breaker to open all ungrounded supply conductors

to comply with Section 422-20 of the National Electrical Code/USA,
ANSI/NFPA 70. The disconnecting means must be readily accessible
to the spa’s occupant but installed at least 5 feet (1.5m) from spa

water.

5. The electrical circuit supplied for the spa must include a suitable
ground fault circuit interrupter (GFCI) as required by NEC Article
680-42/USA.

6. To gain access to the spa’s power terminal block, remove the screws

securing the cabinet panel on the side of the spa under the controls.
Then remove the four door screws for the small access door on the

control box (Figure A).

7. Select the power supply entrance you want to use (Figure A) and

remove the short cabinet panel from the front of the spa. Make sure

to install a 3/4" electrical tting and conduit through the large opening

provided in the bottom of the control box so you can feed the cable
through to the terminal block.

8. Connect wires to the terminal block (Figures B-F, pages 13-15).
ALL WIRES MUST BE SECURELY CONNECTED or equipment

damage could result!

9. Install control access box door and reinstall the cabinet side panels.

Figure A

Equipment Area

11

12

Access Door

6

8

7

2

6

5

4

WARNING!

DONOT LOOK AT LIT BULB

SEVERE EYE DAMAGE

OR BLINDNESS CAN OCCUR

9

1

3

10

6

2

Note: Equipment location (such as pumps, CLEARRAY system, drain, heater etc.) varies
by model.

1. J-1000™ Control Box

2. Power Supply Entrance(s)

3. Jets Pump

4. Heater

5. Spa Drain Valve

6. Pump Drain Plugs(s)

7. Jets Pump

8. Filter/Circulation Pump

9. CLEARRAY Water Purication

System

10. Electronic Ballast (For

CLEARRAY System)

11. J-1000 Control Panel

12. QuickDrain™

Page 12

Figure B

60 Hz Terminal Block Connection

J-400

1

L2

L1

2

3

1. Main Terminal Block

2. Bonding Lug/Grounding Terminal

3. Power wires Entrance (Electrical tting and conduit must be

installed)

Figure C

Terminal Connection

(North American 240 VAC Connection Shown)

Main Terminal Block

Lift white lever
by hand to pry
open the connector

Main Terminal Block

RED

Insert power
wires, secure
connection and
put the white lever
down

Grounding Lug

L1

Power In*

L2

Green

L1

Power In

L2

BLK

*

*Electrical tting and conduit must be installed

Green

BLK

Power In*

L1

RED

Page 13

L2

J-400

Figure D

50Hz Terminal Block Connection

2

L2L1L1L2

1

3

4

1. Main Terminal Block

2. Heater Terminal Block

3. Bonding Lug/Grounding Terminal

4. Power wires Entrance (Electrical tting and conduit must be

installed)

Figure E

Terminal Connection

(Export 230 VAC 50 Hz Connection Shown)

Heater Terminal Block

L1

L2

L1

L2

L2

L1

Power In*

Lift white lever
by hand to pry
open the connector

Insert power wires,
secure connection
and put the white lever
down

BLU

Green**

Power In

Main Terminal Block

L2

L1

BRW

BRW

BLU

*

Lift white lever
by hand to pry
open the connector

Insert power
wires, secure
connection and
put the white lever
down

Grounding
Lug

Green**

** May only require one green
grounding wire. Check your local
country codes.

Power In

Heater
Terminal
Block

BLU

BRW

*

L1L2

BRW

Main
Terminal
Block

BLU

L2L1

*Electrical tting and conduit must be installed

Page 14

Figure F

1. Remove the access door on the controller.

2. Locate the gray Terminal, towards the top
of the controller, Figure 1.

3. Grab one of the white levers. Push the
lever upward to the open position, Figure

2. If opened correctly the lever will stay in

place and remain open.

4. You will notice that lifting the lever opens
the slot for the power wire, Figure 3.
Insert the power wire into slot A as shown,
Figure 4. Then put down the white lever

and secure wire in place. Gently pull on
wire after installation to verify it is clamped
tightly into terminal.

Figure 1

Figure 2

Figure 3

J-400

L2

L1

L2

L1

L1

L2

A

Closed tabs on

terminal block

Side View

One closed and

one open tab on

terminal block

Front View

Figure 4

Page 15

J-400

7.0 Power Requirements

Jacuzzi® spas are designed to provide optimum performance and

exibility of use when connected to their maximum electrical service.
They are congured at the factory. The most common electrical
connections are listed below:

• All North American 60 Hz Models only: These models come set for

50A logic. If you prefer, your qualied technician can perform a logic
modication that allows the spas to operate on a different electrical

service (see table footnotes below).

North American J-425/J-465/J-470/J-480 Models (60 Hz)

Voltage: 240 VAC 240 VAC 240 VAC

Max. Current Draw: 23A 36A 45A

Frequency: 60 Hz 60 Hz 60 Hz

Number of Wires: 3 3 3

Circuit Breaker (2-Pole): 30A* 50A** 60A***

In 30A conguration, the heater will not operate while either jets

*

pump is running.

In 50A conguration, the heater will operate when one jets pump

**

is running, but will not operate while both jets pumps are running.

This is the factory setting.

In 60A conguration the heater will operate while both jets pumps

***

are running.

North American J-495 Models (60 Hz)

Voltage: 240 VAC 240 VAC 240 VAC

Max. Current Draw: 23A 36A 45A

Frequency: 60 Hz 60 Hz 60 Hz

Number of Wires: 3 3 3

Circuit Breaker (2-Pole): 40A* 50A** 60A***

In 40A conguration, the heater will not operate when any jets

*

pump is running.

In 50A conguration, the heater will operate when one jets pump

**

is running, but will not operate when two or more jets pumps are
running. This is the factory setting.

In 60A conguration the heater will operate when two jets pump

***

are running, but will not operate when all three jets pumps are
running.

Page 16

North American J-415 Models (60 Hz)

Voltage: 240 VAC 240 VAC

Max. Current Draw: 25A 36A

Frequency: 60 Hz 60 Hz

Number of Wires: 3 3

Circuit Breaker (2-Pole): 30A* 50A**

In 30A conguration, the heater

*

will not operate while the jets pump

is running.

In 50A conguration, the heater will operate while the jets pump is

**

running. This is the factory setting.

• All Export 50 Hz Models: These models have two terminals

requiring 2 circuit breakers and only have one logic option available.
The breaker size for the J-495 differs from all other J400 Models.

Export J-415/J-425/J-465/J-470/J-480 Models (50 Hz)

Main

Terminal Breaker*

Voltage: 230 VAC 230 VAC

Max. Current Draw: 16.6A 12A

Wattage 3.8 kW 2.6 kW

Frequency: 50 Hz 50 Hz

Number of Wires: 3 3

The main terminal breaker is solely for the pumps, circulation pump,

*

CLEARRAY, stereo option (if installed) and accessories.

The heater breaker is solely for the heater, to allow the heater to

**

while both jet pumps are running.

Note: Two breakers needed see Figure E page 14.

Heater

Terminal Breaker**

J-400

operate

Export J-495 Models (50 Hz)

Main

Terminal Breaker*

Voltage: 230 VAC 230 VAC

Max. Current Draw: 26.1A 12A

Wattage 6.0 kW 2.6 kW

Frequency: 50 Hz 50 Hz

Number of Wires: 3 3

The main terminal breaker is solely for the pumps, circulation pump,

*

CLEARRAY, stereo option (if installed) and accessories.

The heater breaker is solely for the heater, to allow the heater to

**

while two jet pumps are running.

Note: Two breakers needed see Figure E page 14.

Heater

Terminal Breaker**

operate

Page 17

J-400

8.0 Spa Fill Up Procedure

For best results, read each step in its entirety before proceeding with this
procedure.

1. Prepare The Spa For Filling

• Clear all debris from the spa. (Although the spa shell has been
polished at the factory, you may want to treat it with a specially
formulated spa cleaner.) Consult your authorized Jacuzzi dealer for

additional information prior to lling spa.

• Remove both ProClarity™ and ProClear™ Plus skimmer, polishing
lter lids and lters as illustrated in Section 15.1 (page 74).

2. Fill Spa

• Place the end of your garden hose into empty skimming lter bucket
(lter bucket on your left) as you stand next to the spa. Fill spa half
way, then place the garden hose into the opposite lter bucket (lter

bucket on your right) while adding the remaining ll water.

CAUTION: TO DECREASE BUILD UP ON COMPONENTS AND
MINIMIZE ACRYLIC DAMAGE.

Never ll with water from a water softener. If your water is
extremely “hard,” it is preferable to ll half-way with hard water and

the rest of the way with softened water. Water that is too soft can
be corrosive to metal components.

!

•

Fill hot tub with clean tap water from garden hose, to reduce risk of

3. Turn On Power

Turn on power to spa at the home’s circuit breaker.

Page 18

WARNING: TO DECREASE RISK OF INFECTION OR

DISEASE.

contracting a waterborne
and/or respiratory ailments

touch the bottom of the lowest headrest (DO NOT OVERFILL!).

IMPORTANT: Always ll your spa through both lter buckets after
draining. Failure to do so may cause air to be trapped in either
pump, preventing the pump from circulating water. Remove the
hose and replace both lter cartridges as illustrated in Section 15.1
(page 74).

The heater and lter/circulation pump will automatically
activate. If the LCD display ashes the temperature
icon and either “Water is below set-temp” or “Freeze
protection” error, this is normal. Refer to page 88 for

additional information.

illness (e.g. an infection, bacteria or virus)

. Fill until water covers all jets but does not

J-400

1

4. Activate Jets Pumps

Turn on jet(s) pumps when adding chemicals in step 5

(see Section 11.2, page 56 to activate jets).

5. Add Start-Up Chemicals

Add the spa water chemicals as recommended by your authorized

Jacuzzi spa dealer. See Section titled “Water Quality Maintenance”
(page 82) for general guidance.

WARNING: RISK OF POISONING OR DEATH.

Never leave chemicals opened and accessible to anyone. Use

!

chemicals according to the vendors instructions. Always store

chemicals in a safe and/or locked location. Keep away from
and out of reach of children.

6. Establish A Stable Sanitizer Reading

Establish a stable sanitizer reading of no less than 1.0 ppm free

chlorine or 2.0 ppm bromine. To ensure healthy water conditions,

always maintain a constant sanitizer reading within the levels
recommended on the inside cover of this manual. If sanitizer levels
cannot be stabilized, perform the decontamination procedure steps
1-7 on the following page.

Note: The “Decontamination Procedure” should also be used after the
spa has been “Winterized” (Sec. 15.8, page 81) or has been sitting

without power for an extended period.

7. Set Spa To Heat

To warm spa water to a comfortable

temperature, follow these steps:

• The LCD display on the control panel

displays the actual temperature of the spa

UP

LEFT

DOWN

SPLASH

RIGHT

water. Press either the UP or DOWN button

on the Navigational Quad Keypad to increase or decrease the water

temperature by 1 degree.

• The heater will turn off 1 degree above set temperature and turn on 1
degree below set temperature.

Page 19

J-400

Important Heater Details:

• The maximum temperature for which the spa can be set is 104°F
(40°C) and the minimum is 80°F (27°C).

• For North American spas: With a 50 amp service, turn off one
of the jet pumps to operate heater. With a 30 amp service, turn
off both jet pumps to operate heater. With a 60 amp service, the

heater will operate with both jet pumps on.

• Setting the thermostat at maximum will not accelerate the heating

process. This will only result in a higher ultimate temperature.

• The heater operates until the water reaches 1 degree above the
programmed “set temperature,” then turns off. The heater will
reactivate after the water cools to approximately 1 degree below
the “set temperature.”

8. Place Cover On Spa

• Keeping the insulating cover in place anytime the spa is not in
use will reduce the time required for heating, thereby minimizing
operating costs.

• The time required for initial heat-up will vary depending on the
starting water temperature.

DANGER: RISK OF PERSONAL INJURY.

Check water temperature carefully before entering hot tub!

!

Excessive water temperature can cause burns, welts and
body temperature to rise, hyperthermia (over-heating).

Decontamination Procedure

Steps 1-7 below are only required when sanitizer levels are unstable
after performing Spa Fill Up Procedures steps 1-6. Disregard steps 1-7
below if sanitizer levels remain stable after performing steps 1-6 above

(refer to the inside cover of the manual).

1. Add 2.5 ounces of sodium dichlor for every 100 gallons of water.
Refer to the table below for approximate water ll volume by model.

CAUTION: RISK OF PERSONAL INJURY OR SPA DAMAGE!

Never add chlorine tablets (trichlor) or acid to your hot tub for

!

any reason! These chemicals may damage components within
your hot tub, burn or irritate your skin, create a rash, and void
the manufacturer warranty for your spa.

Page 20

J-400

Water Fill Volume by Model
Average Sodium
Model Fill Volume* Dichlor

J-415................................280 Gal (1,060 L) ................................. 7.0 oz

J-425................................292 Gal (1,105 L) ................................. 7.5 oz

J-465................................380 Gal (1,438 L) ................................. 9.5 oz

J-470................................415 Gal (1,571 L) ................................ 10.5 oz

J-480................................480 Gal (1,817 L) ................................ 12.0 oz

J-495................................520 Gal (1,968 L) ................................ 13.0 oz

*Use average ll volume for chemical maintenance

2. Leave spa cover open during this step to allow

excessive chemical vapors to exit spa, protecting
pillows and plastic knobs from chemical attack. If spa is
indoors, open doors and windows for proper ventilation.
Turn on all spa jet pumps for one hour, open all air
controls, and place all massage selector knob(s) in their center
“combo” position as shown.

Note: You will need to activate the jet pumps every 20 minutes since
these functions have an automatic 20 minute time-out that turns them off.

B C

A

WARNING: RISK OF PERSONAL INJURY!

• To decrease the risk of injury, drowning or entrapment,

!

never leave your hot tub unattended for any reason while
the cover is open and accessible, especially to small chil­dren and animals!

• Precautions should be taken to minimize your exposure
to chemical vapors (that could cause lung, brain, or skin
damage).

3. Turn off power to the spa at the circuit breaker, then drain tub as
outlined in Section 15.2 (page 78).

4. Rell spa with clean tap water from garden hose until water covers

all jets but does not touch the bottom of the lowest headrest with all

headrests in their lowest position (DO NOT OVERFILL!)

CAUTION: TO DECREASE BUILD UP ON COMPONENTS AND
MINIMIZE ACRYLIC DAMAGE.

Never ll with water from a water softener. If your water is extremely
“hard,” it is preferable to ll half-way with hard water and the rest of

the way with softened water. Water that is too soft can be corrosive
to metal components.

Page 21

J-400

5. Consult your authorized Jacuzzi dealer for chemical

recommendations, then add chemicals to hot tub water to achieve
a constant sanitizer reading within the levels recommended on the
inside cover of this manual.

6. Turn on jet pumps when adding chemicals to ensure proper mixing

and leave your hot tub cover open until the sanitizer level becomes
stable to protect pillows and plastic knobs from chemical attack.

Refer to the inside cover of the manual.

WARNING: RISK OF PERSONAL INJURY.

• To decrease the risk of injury, entrapment or drowning,

!

7. Establish a sanitizer reading no less than 1.0 ppm free chlorine

or 2.0 ppm bromine, then allow the hot tub to set undisturbed for
8 hours. Retest water after 8 hours to determine if sanitizer levels

are stable. If sanitizer levels are stable, your spa is ready for use.
To ensure healthy water conditions, always maintain a constant
sanitizer reading within the levels recommended on the inside cover
of this manual. If sanitizer levels are not stable at this time, it will be
necessary to repeat this procedure in its entirety until stable sanitizer

readings are achieved.

IMPORTANT: If the CLEARRAY® water purication system is removed

from the hot tub or is not operating effectively follow the “without

CLEARRAY®” water chemistry parameters as dened by the Association
of Pool and Spa Professionals.

never leave your hot tub unattended for any reason while
the cover is open and accessible to small children and
animals!

• To decrease the possibility of contracting a waterborne
ness (e.g. an infection, bacteria or virus) and/or respiratory
ailments, maintain water chemistry within step 6 param­eters. If you or other bathers experience such a condition,

discontinue use and seek medical attention.

ill-

8. After adequate sanitizer levels are achieved, close all spa air controls

to maximize heat retention when spa is not in use.

Page 22

9.0 Spa Features

9.1 J-495 Spa Features

J-400

7

21

3

5

6

5

11

11

9

8

12

14

8

11

12

11

4

21

20

18

14

8

11

3

2

1. J-1000™ Control Panel

2. Lighted Mass Aspiration Jet Flow

Control Valve

3. Air Control Valves (5 ea.) Introduce Air

to Specied Jet Groups

4. Adjustable Pillows (4 ea.)

5. Lighted Cup Holders (4 ea.)

6. Massage Selectors (2 ea.) Controls

Specied Jet Groups

7. Waterfalls (2 ea.)

8. FX Jets (22 ea.)

9. MX2 Jets (3 ea.)

10. FX2 Jets (5 ea.)

7

11

44

10

14

11 11

11

17

13

8

8

14

11

14

14

16

22

19

1

10

8

21

3

21

11

3

5

6

10

15

3

5

8

11

4

11. NX2 Jets (8 ea.)

12. RX Back Jets (6 ea.)

13. Underwater Light

14. Footwell Filter Suction Covers (6 ea.)

15. Filter/Skimmer Grill

16. Waterfall Filtration Return

17. Gravity Drain/Heater Input/CLEARRAY

Return Fitting

18. Lighted IX Mass Aspiration Jet

19. Waterfall Control Valve

20. Optional J-1000 Audio System

21. Optional Audio System Speakers

(4 ea.)

22. Lighted Seat Logo

Spa features subject to change without notice

Page 23

J-400

9.2 J-495 Massage/Waterfall Selector Diagram

5

1b

1b

1b

4

4

4

a

1

b

1a

1a

4

1a

1a

3

5

1b

2a

a

2a

4

3

4

5

b

2b

2b

Massage Selector (1)

• Massageselector1divertsjetspumpNº2outputbetweenjets
groups1a-1b.

• Massageselector2divertsjetspumpNº1outputbetweenjets
groups2a-2b.

2

Mass Aspiration Jet Flow Control Valve (3)

• Valve(3)controlsoutputtofootwellIXJetwhenjetspumpNº3is
running.

Jets Without Massage Selector Controls (4)

• Jets(4)arealwaysonwhenjetspumpNº3isrunning.

Waterfall Selector (5)

• Waterfallselector(5)controlscirculationpumpoutputtowaterfall.

Spa operation subject to change without notice

Page 24

9.3 J-495 Air Controls Diagram

J-400

2

2

2

2

5

5

1

1

1

1

2

3

5

5

1

5

6

5

3

3

3

4

4

4

5

Air Controls Operation

• Rotateaircontrols1-5toaddairtodesignatedjetgroups.

• CenterfootwellIXJet(6)drawsairatalltimeswhenjetspumpNº3
isrunning.Thisjethasnoaircontrol.

Spa operation subject to change without notice

Page 25

J-400

9.4 J-480 Spa Features

8

5

13

4

6

3

10

7

6

11

16

9

16

9 9

9

9

12

9

5

3

4

22

2

1. J-1000™ Control Panel

2. Waterfall Control Valve

3. Air Control Valves (4 ea.) Introduce Air

to Specied Jet Groups

4. Optional Audio System Speakers

(4 ea.)

5. Adjustable Pillows (4 ea.)

6. Lighted Cup Holders (4 ea.)

7. Massage Selectors (2 ea.) Controls

Specied Jet Groups

8. Waterfalls (2 ea.)

9. FX Jets (22 ea.)

10. Filter/Skimmer Grill

11. MX2 Jets (3 ea.)

8

5

12

17

9

9

16

19

16

20

18 18

15

4:05 PM

Temp.

F

98

1

3

21

13

9

4

12

18

18

14

5

4

12. FX2 Jets (6 ea.)

13. NX2 Jets (4 ea.)

14. RX Back Jets (6 ea.)

15. Lighted Seat Logo

16. Footwell Filter Suction Covers (4 ea.)

17. Waterfall Filtration Return

18. PX Calf Jets (6 ea.)

19. Lighted IX Mass Aspiration Jet

20. Gravity Drain/Heater Input/CLEARRAY

Return Fitting

21. Lighted Mass Aspiration Jet Flow

Control Valve

22. Optional J-1000 Audio System

6

3

7

6

Page 26

Spa features subject to change without notice

9.5 J-480 Massage/Waterfall Selector Diagram

3

J-400

5

2a

1a

2a

5

4

a

1

1b

5

b

1b

4:05 PM

Temp.

F

98

3

4

2b

2b

a

2

b

2b

Massage Selectors (1-2)

• Massageselector1divertsjetspumpNº1outputbetweenjetgroups
1a-1b.

• Massageselector2divertsoutputjetspumpNº2betweenjetgroups
2a-2b.

Waterfall Selector (3)

• Waterfallselector3controlscirculationpumpoutputtowaterfalls.

Mass Aspiration Jet Flow Control Valve (4)

• Valve(4)controlsoutputtofootwellIXJetwhenjetspumpNº2is
running.

Jets Without Massage Selector Controls (5)

• Jets(5)arealwaysonwhenjetspumpNº1isrunning.

Spa operation subject to change without notice

Page 27

J-400

9.6 J-480 Air Controls Diagram

2

2

3

2

2

5

3

4

4

2

1

1

4:05 PM

Temp.

F

98

1

4

4

4

4

Air Controls Operation

• Rotateaircontrols1-4toaddairtodesignatedjetgroups.

• CenterfootwellIXJet(5)drawsairatalltimeswhenjetspumpis
running.Thisjethasnoaircontrol.

3

Page 28

Spa operation subject to change without notice

9.7 J-470 Spa Features

J-400

8

5

13

4

6
3

7

6

11

16

14

10

9

5

21

16

3

4

2

1. J-1000 Control Panel

2. Waterfall Control Valve

3. Air Control Valves (4 ea.) Introduce Air

to Specied Jet Groups

4. Optional Audio System Speakers

(4 ea.)

5. Adjustable Pillows (4 ea.)

6. Lighted Cup Holders (4 ea.)

7. Massage Selectors (2 ea.) Controls

Specied Jet Groups

8. Waterfalls (2 ea.)

9. RX Jets (6 ea.)

10. Filter/Skimmer Grill

11. MX2 Jets (3 ea.)

5

13

12

14

4

17

14

14

18

16

15

4:05 PM

F

98

1

16

1414

19

3

20

Temp.

12

12

14

14

5

4

12. FX2 Jets (5 ea.)

13. NX2 Jets (4 ea.)

14. FX Jets (20 ea.)

15. Lighted Seat Logo

16. Footwell Filter Suction Covers (4 ea.)

17. Waterfall Filtration Return

18. Lighted IX Mass Aspiration Jet

19. Gravity Drain/Heater Input/CLEARRAY

Return Fitting

20. Lighted Mass Aspiration Jet Flow

Control Valve

21. Optional J-1000 Audio System

6

3

7

6

Spa features subject to change without notice

Page 29

J-400

9.8 J-470 Massage/Waterfall Selector Diagram

3

1a

1a

2a

2a

5

a

5

1

b

1b

3

5

4

5

2b

a

2

b

2b

4:05 PM

Temp.

F

98

4

Massage Selectors (1-2)

• Massageselector1divertsjetspumpNº1outputbetweenjetgroups
1a-1b.

• Massageselector2divertsjetspumpNº2outputbetweenjetgroups
2a-2b.

Waterfall Selector (3)

• Waterfallselector3controlscirculationpumpoutputtowaterfalls.

Mass Aspiration Jet Flow Control Valve (4)

• Valve(4)controlsoutputtofootwellIXJetwhenjetspumpNº2is
running.

Jets Without Massage Selector Controls (5)

• Jets(5)arealwaysonwhenjetspumpNº1isrunning.

Spa operation subject to change without notice

Page 30

9.9 J-470 Air Controls Diagram

J-400

1

2

2

3

3

1

5

4

1

4

1

4:05 PM

Temp.

F

98

1

4

Air Controls Operation

• Rotateaircontrols1-4toaddairtodesignatedjetgroups.

3

• CenterfootwellIXJet(5)drawsairatalltimeswhenjetspumpis
running.Thisjethasnoaircontrol.

Spa operation subject to change without notice

Page 31

J-400

9.10 J-465 Spa Features

5

12

16

4

8

5

12

13

9

4

3

7

13

6

10

4

21

11

11

16

13

14

6

2

1. J-1000 Control Panel

2. Waterfall Control Valve

3. Air Control Valves (3 ea.) Introduce Air

to Specied Jet Groups

4. Optional Audio System Speakers

(4 ea.)

5. Adjustable Pillows (4 ea.)

6. Lighted Cup Holders (3 ea.)

7. Massage Selectors (2 ea.) Controls

Specied Jet Groups

8. Waterfall

9. FX Jets (12 ea.)

10. Filter/Skimmer Grill

11. Footwell Filter Suction Covers (4 ea.)

19

11

17

1

9

11

18

16

20

3

13

13

15

4

3

7

5

5

12. NX Jets (4 ea.)

13. FX2 Jets (7 ea.)

14. PX Jets (4 ea.)

15. RX Jets (6 ea.)

16. MX2 Jets (5 ea.)

17. Lighted IX Mass Aspiration Jet

18. Gravity Drain/Heater Input/CLEARRAY

Return Fitting

19. Waterfall Filtration Return

20. Lighted Mass Aspiration Jet Flow

Control Valve

21. Optional J-1000 Audio System

6

Page 32

Spa features subject to change without notice

9.11 J-465 Massage/Waterfall Selector Diagram

3

J-400

5

1b

2b

4

1a

1a

2b

5

4

2b

a

1

b

1b

2a

a

2

b

2b

1b

3

Massage Selectors (1-2)

• Massageselector1divertsjetspumpNº1outputbetweenjetgroups
1a-1b.

• Massageselector2divertsjetspumpNº2outputbetweenjetgroups
2a-2b.

Waterfall Selector (3)

• Waterfallselector3controlscirculationpumpoutputtowaterfalls.

Mass Aspiration Jet Flow Control Valve (4)

• Valve(4)controlsoutputtofootwellIXJetwhenjetspumpNº1is
running.

Jets Without Massage Selector Controls (5)

• Jets(5)arealwaysonwhenjetspumpNº2isrunning.

Spa operation subject to change without notice

Page 33

J-400

9.12 J-465 Air Controls Diagram

2

2

2

1

2

3

2

1

2

4

3

2

2

1

1

Air Controls Operation

• Rotateaircontrols1-3toaddairtodesignatedjetgroups.

3

• CenterfootwellIXJet(4)drawsairatalltimeswhenjetspumpis
running.Thisjethasnoaircontrol.

Spa operation subject to change without notice

Page 34

9.13 J-425 Spa Features

J-400

3

6

7

8

6

4

1. J-1000 Control Panel

2. Waterfall Control Valve

3. Optional Audio System Speakers

(4 ea.)

4. Adjustable Pillows (4 ea.)

5. FX Jets (14 ea.)

6. Air Control Valves (4 ea.) Introduce Air

to Specied Jet Groups

7. Lighted Cup Holders (3 ea.)

8. Massage Selector (1 ea.) Controls

Specied Jet Groups

9. MX2 Jets (3 ea.)

10. NX2 Jets (2 ea.)

11. RX Jets (2 ea.)

15

15

5

4

9

5

5

3

2

21

19

16

3

11

12

3

6

13

4

17

11

18

5

15

14

1

12. FX2 Jets (5 ea.)

13. Filter/Skimmer Grill

14. Underwater Light

15. Footwell Filter Suction Covers (4 ea.)

16. Gravity Drain/Heater Input/CLEARRAY

Return Fitting

17. Waterfall

18. Lighted IX Mass Aspiration Jet

19. Waterfall Filtration Return

20. Lighted Mass Aspiration Jet Flow

Control Valve

21. Optional J-1000 Audio System

4

10

12

15

5

20

7

6

7

Spa features subject to change without notice

Page 35

J-400

9.14 J-425 Massage/Waterfall Selector Diagram

3

4

2

1a

4

a

1

b

1b

1b

2

4

4

4

3

Massage Selector (1)

• Massageselector1divertsjetspumpNº1outputbetweenjetgroups
1a-1b.

Mass Aspiration Jet Flow Control Valve (2)

• Valve(2)controlsoutputtofootwellIXJetwhenjetspumpNº1is
running.

Waterfall Selector (3)

• Waterfallselector(3)controlscirculationpumpoutputtowaterfall.

Jets Without Massage Selector Controls (4)

• Jets(4)arealwaysonwhenjetspumpNº2isrunning.

Spa operation subject to change without notice

Page 36

9.15 J-425 Air Controls Diagram

J-400

2

1

2

5

2

1

1

2

3

4

4

Air Controls Operation

• Rotateaircontrols1-4toaddairtodesignatedjetgroups.

• CenterfootwellIXJet(5)drawsairatalltimeswhenjetspumpis
running.Thisjethasnoaircontrol.

3

4

Spa operation subject to change without notice

Page 37

J-400

9.16 J-415 Spa Features

10

7

11

16

6

9

5

4

3

1. J-1000 Control Panel

2. FX Jets (13 ea.)

3. Air Control Valves (2 ea.) Introduce Air

to Specied Jet Groups

4. Massage Selector (1 ea.) Controls

Specied Jet Groups

5. Integrated Cup Holders (2 ea.)

6. Adjustable Pillows (2 ea.)

7. Optional Audio System Speakers

(2 ea.)

8. RX Jets (5 ea.)

9. NX2 Jets (2 ea.)

8

2

18

2 2 2

13

12

14

13

17

1

10. Waterfall Control Valve

11. Waterfall

12. Filter/Skimmer Grill

13. Footwell Filter Suction Covers (2 ea.)

14. Gravity Drain/Heater Input/CLEARRAY

Return Fitting

15. FX2 Jets (1 ea.)

16. Waterfall Overow

17. Underwater Light

18. Optional J-1000 Audio System

15

3

5

2

6

2

7

Page 38

Spa features subject to change without notice

9.17 J-415 Massage/Waterfall Selector Diagram

2

2

J-400

1a

1a

1a

1a

a

1

b

1b

1b

Massage Selector (1)

• Massageselector1divertsoutputbetweenjetgroups1a-1b.

Waterfall Selector (2)

• Waterfallselector2controlscirculationpumpoutputtowaterfall.

Spa operation subject to change without notice

Page 39

J-400

9.18 J-415 Air Controls Diagram

1

1

1 1

1

2

2

Air Controls Operation

• Rotateaircontrols1-2toaddairtodesignatedjetgroups.

2

Page 40

Spa operation subject to change without notice

J-400

10.0 Control Panel Main Menu

10.1 Control Panel

Your Jacuzzi Spa is equipped with a state-of-the-art control panel. You
will be able to access sets of multi-level menus. Familiarize yourself with
the following information, so you can gain the full benets of your spa. By

learning the key features of the control panel, you will navigate through
the menus and programming with ease. You will be referred back to this
page as you move on to proceeding sections. Please pay close attention
to the key points below.

• Although the graphics on the LCD display are vivid and colorful, the

screen is not a touch-screen. The screen does display menu icons
on every corner. These menus are activated by the button located

just to the side of them (buttons A-D).

• At times you will see up, down, left or right arrows surrounding key
features that are selected or made by using the Navigational Quad

Keypad (see below).

• In the center of the Quad Keypad is the “Splash” button. This button

is mostly used to save, set, reset or enter your changes.

• Located to the left, about mid-screen, is an icon that lets you know
what menu you are currently in.

Note: The Start up menu will time out after approximately 3 seconds and
then change to the display in Section 10.2, page 42. Display for the

control panel will vary depending on the model.

BUTTON A

BUTTON B

UP

LEFT

DOWN

START UP MENU DIAGRAM

BUTTON C

A

B

Welcome to the

Family

C

D

BUTTON D

NAVIGATIONAL
QUAD KEYPAD

(see below)

SPLASH

RIGHT

Page 41

J-400

10.2 Main Menu Features

From the Main Menu you can access the main component menus to
operate your Jacuzzi Spa. Listed below is a list of the Main Menu icons.

A. Menu Control Buttons

4:05 PM

A

Temp.

F

B

Temp.

= Temperature Control: Indicates that by using the Quad

98

Dec 22, 2012

Keypad you can:

• Increase the temperature by pressing the Up button.

• Decrease the temperature by pressing the Down button.

• To display the temperature in °F, press the Right button.

• To display the temperature in °C, press the Left button.

Note: The temperature range for the spa is 80 to 104°F (27 to 40°C).

To activate the Extended Temperature feature, that allows the spa to
reach 106°F (41°C), refer to page 90.

C

D

= Heating Icon: Indicates that the heater is on and heating the

water. If icon is blinking, refer to page 90.

= Temperature Indicator: The thermometer icon will either rise

or fall depending on the actual water temperature.

80º-88ºF 105ºF

79ºF

A

= Button A: Press this button to access the corresponding

89º-98ºF 99º-104ºFbelow

higher

menu located to the right side of it.

= Button B: Press this button to access the corresponding

B

menu located to the right side of it.

C

= Button C: Press this button to access the corresponding

menu located to the left side of it.

Page 42

J-400

4:05 PM
1605

98

SETPOINT

Dec 22 2012

= Button D: Press this button to access the corresponding

D

= Entertainment Menu Icon: Press button A to access the

= Jets Menu Icon: Press button B to access the menu to

= Lights Menu Icon: Press button C to access the menu to

= Settings Menu Icon: Press button D to access the menu to

B. Menu Indicators

menu located to the left side of it.

menu to operate the J-1000 Audio System (page 45).

operate the jets pump (page 56).

operate the lights and lighting effects (page 57).

program and operate a majority of the key functions of the
spa.

4:05 PM

98

SETPOINT

Dec 22 2012

= Time Indicator: The time will always be shown when

the Main Menu is displayed. The appearance will vary

depending on whether the clock is set to a 12-Hour or
24-Hour conguration, Section 14.3, page 72.

Note: The spa does not adjust for daylight saving time, so the time must

be manually adjusted. The AM or PM indicators will only appear with the
12-Hour conguration.

F

= Temperature: Displays the actual water temperature

37.6

C

= Temperature Setpoint: Displays the temperature that

= Date: The date will always be shown when the Main

in either °F or °C. Reference “Temperature Control” in
Section 10.2, page 42.

the spa has been set to. Press the Up or Down button
on the Quad Keypad once to view setpoint. The word

“setpoint” will only appear when manually setting the
temperature.

Menu is displayed, Section 14.2 page 71.

Temp.

F

Page 43

J-400

10.3 Menu Flowchart

The owchart below is included to help you understand the spa’s

navigational screens. By pressing the buttons located next to each
corner icon, you will enter additional menus and submenus. Each menu
is covered in detail in the sections to follow.

Note: If your spa is not equipped with an audio system. The
Entertainment Menu and menu icon ( ) will not appear and be
replaced with a Lock icon (

54 3

).

WELCOME MENU

Welcome to the

Family

ENTERTAINMENT MENU

Choose Media Device

AUX

Press to

Adjust Audio Settings

1

Jet 1
Jet 2

Jet 3

Press to

turn All Off

3

JETS

JETS MENU

LIGHTS MENU

INTERIOR

Brightness

MAIN MENU

SPEED

WITH STEREO

4:05 PM

Temp.

98

F

SETPOINT

2

2

1

SETTINGS 1

Heating
UV Light
Filter

Press to

set filter or UV timer

ENERGY EFFICIENT

0 Days

OFF

SETTINGS 1 MENU

Page 44

J-400

10.4 Entertainment Menu Display

Jacuzzi models equipped with the optional J-1000 Audio System offer

an enhanced spa experience. These models include an integrated

Bluetooth, FM Radio, iPod®, Universal Serial Bus, Auxiliary device
receiver, four high delity spa engineered speakers for unsurpassed

sound quality and long-life, and an integrated subwoofer for a superb

acoustical sound. A wireless remote control can be used to further

enhance your experience by providing full sound, lighting and jets control

at your ngertips.

A

Choose Media Device

B

Press to

Adjust Audio Settings

C

D

Figure A

= Bluetooth Menu Icon: In order for this feature to work a

Bluetooth device must be connected. Press button A to

access the Bluetooth submenu from this screen (page

46).
Note: Bluetooth menu icon will animate when a Bluetooth
device is connect to the receiver.

= Auxiliary (AUX)/Universal Serial Bus (USB) Menu Icon:

Press button B to access the AUX device submenu (page

47) from this screen.

Note: Will default to last device used.

= Radio Menu Icon: Press button C to access the FM tuner

and FM preset modes (page 50).

= Previous Icon: Press button D to return to the Main Menu.

= Splash Button: This is a multi-task button, depending on

the menus and action required. Pressing this button will

take you to the Adjust Audio Settings Menu from this screen
(page 53).

Page 45

J-400

10.5 Bluetooth Submenu

While in the Entertainment menu (only when a Bluetooth device is

connect) press button A to access the Bluetooth submenu (Figure B).

You can scroll through the tracks, control the volume, and pause/play the
device.
Note: In order to use your Bluetooth device it must be paired to the

J1000 audio system. Please refer to the Bluetooth device operating

manual for pairing instructions.

WARNING: RISK OF ELECTRICAL SHOCK HAZARD

EXISTS AND EQUIPMENT DAMAGE! Never install or

remove electrical devices while hands are wet or while sitting
partially immersed or fully immersed in spa!

BLUETOOTH

A

Vol.

B

Press to

Play or Pause

C

D

Figure B

= Quad keypad: Press the Left button to move to the previous

track. Press the Right button to move to the next track.

= Bluetooth Icon: A Bluetooth device must be connected

to access the submenu. When the Bluetooth device has
successfully paired to the stereo the icon will be animated in

the “Choose Media Device” Menu.

AUX

= AUX Icon: Press button A to access the AUX device submenu

(page 47).

= USB Icon: Press button B to access the USB device

submenu (page 48).

= Radio Icon: Press button C to access the Radio device

submenu (page 50).

= Volume Control: Allows you to control the volume level. The

Vol.

arrows on the top and bottom of the volume indicate that the

Quad Keypad can be used to lower or raise the volume. When
pressing the Up or Down button the “Vol” icon is replaced by

the volume level number.

• Press the Up button to increase the volume.

• Press the Down button to decrease the volume.

Page 46

J-400

= Previous Icon: Press button D to return to the Choose Media

Device Menu.

= Splash Button: Press this button once to pause the track.

Press again to play.

10.6 AUX Submenu

When you press button B (while still in the Entertainment Menu) you

can access the AUX/USB submenu. The Auxiliary submenu (Figure
C) displays when you connect any Auxiliary or MP3 device. When this

submenu is active it provides volume control only, all other functions are
controlled through the connected device.

WARNING: RISK OF ELECTRICAL SHOCK HAZARD

EXISTS AND EQUIPMENT DAMAGE! Never install or

remove electrical devices while hands are wet or while sitting
partially immersed or fully immersed in spa!

AUXILIARY

A

AUX

Vol.

B

Vol.

= Volume Control: Allows you to control the volume level. The

arrows on the top and bottom of the volume indicate that the

Quad Keypad can be used to lower or raise the volume. When
pressing the Up or Down button the “Vol” icon is replaced by

the volume level number.

• Press the Up button to increase the volume.

• Press the Down button to decrease the volume.

= Bluetooth Icon: Press button A to access the Bluetooth

submenu (page 46). A Bluetooth device must be connected
to access the submenu.

= USB Icon: Press button B to access the USB submenu (page

48).

= Radio Icon: Press button C to access the Radio submenu

(page 50).

C

D

Figure C

= Button D: Press this button to return to the previous menu.

Page 47

J-400

10.7 USB Submenu

When you press button B (from the Auxiliary Menu) you can access the
USB submenu. The USB submenu lets you connect to a USB device

(page 95). You can control the folder selection, track selection, vol­ume, and pause/play the device.

A. Accessing a track

USB

A

Displays

Audio

Information

Vol.

B

Press to

Play or Pause

“Displays

Audio

Information”

= Audio Information: Displays the track number, artist, song,

C

D

Figure D

and time elapsed (if available). The arrows on either side

indicate that the Quad Keypad can be used to scroll through

the tracks.

• Press the Left button to move to the previous track.

• Press the Right button to move to the next track.

Vol.

= Volume Control: Allows you to control the volume level. The

arrows on the top and bottom of the volume indicate that the

Quad Keypad can be used to lower or raise the volume.

• Press the Up button to increase the volume.

• Press the Down button to decrease the volume.

= Splash Button: Allows you to pause or play the music.

• Press the Splash button to pause when playing.

• Press the Splash button again to reactivate.

= Button A: Press this button to access the Bluetooth submenu

(page 46). A Bluetooth device must be connected to access
the submenu.

AUX

= Button B: Press this button to access the AUX submenu

(page 47).

= Button C: Press this button to access the Radio submenu

(page 50).

= Button D: Press this button to access the Folder submenu

Page 49.

Page 48

B. Accessing a folder

Information”

J-400

USB FOLDER

A

Displays

Audio

Information

B

Press to

Open Folder

“Displays

Audio

= Folder Icon: Allows you to select the folder from the USB

C

D

drive. The arrows on either side indicate that the Quad

Keypad can be used to scroll through the folders.

• Press the Left button to move to the previous folder.

• Press the Right button to move to the next folder.

• Once the folder is located that you would like to listen to,
press the Splash button to select it. The LCD display will
change to the track information (Figure D).

= Splash Button: Press this button to open the folder selected.

WARNING: RISK OF ELECTRICAL SHOCK HAZARD

EXISTS AND EQUIPMENT DAMAGE! Never install or

remove USB device while hands are wet or while sitting par­tially immersed or fully immersed in spa!

Page 49

J-400

10.8 FM Radio Submenu

The FM radio submenu (Figure E) gives you access to your local FM

radio stations and preset stations.

A. Listening to local FM radio stations

FM RADIO

A

106.7

Vol.

B

Press to

Set Preset

= Station Number: Indicates the station that is

106.7

= Volume Control: Allows you to control the volume level. The

Vol.

= Splash Button: Press to set a preset station. You can use the

currently playing. The arrows on the either side of the station

number indicate that the Quad Keypad can be used to scroll

through the local stations.

• Press the Left button to move slowly back through local
stations.

• Press the Right button to move slowly forward through local

stations.

arrows on the top and bottom of the volume indicate that the

Quad Keypad can be used to lower or raise the volume.

• Press the Up button to increase the volume.

• Press the Down button to decrease the volume.

Left and Right buttons to choose the preset number you would
like this station to be (page 52).

C

D

Figure E

= Scan Icon: Press button A to activate the intro scan feature.

The radio will scan and stop at frequencies with a strong

signal for about 5 seconds, then continue scanning until
button A is pressed again to stop the scan or the screen
reverts back to the main menu (page 51).

= Preset Icon: Press button B to access the FM preset stations.

You can save up to 18 stations (page 52).

= Seek Icon: Press button C to seek through frequencies and

stop at a frequency with a strong signal (page 51).

= Button D: Press this button to return to the previous screen.

Page 50

J-400

B. Using the scan feature

From the FM Radio Menu (Figure E)
press button A to access the scan

feature. The radio will scan and stop at

FM RADIO

Press to
remain on station

106.7

Vol.

frequencies with a strong signal for about

5 seconds then continue scanning.

1. The display will change to (Figure F)

and the scan icon will be highlighted

Figure F

red.

2. Press the Left button to start an intro

scan back through the frequencies.

3. Press the Right button to start an
intro scan forward through the

FM RADIO

Press to

remain on station

106.7

Vol.

frequencies.

4. Press the scan button again to

remain on a frequency that you

would like to listen to (Figure G).

Figure G

5. Press button D to return to the FM Radio Menu, Figure E.

C. Using the seek feature

From the FM Radio Menu (Figure E)

press button C to access the seek
feature.

1. The display will change to (Figure H)

FM RADIO

Press to
seek stations

106.7

Vol.

and the seek icon will be highlighted
red.

2. Press the Left button to seek back

Figure H

through the frequencies and stop at the frequency with a
strong signal.

3. Press the Right button to seek forward through the frequencies and
stop at the frequency with a strong signal.

4. Press button D to return to the FM Radio Menu, Figure E.

Page 51

J-400

D. Setting preset stations
Use the Quad Keypad to set stations into

FM RADIO

memory (Figure I).

1. Use the Left and Right buttons to

106.7

locate a station you would like to set
or use the scan and seek features.

2. Once a station has been selected

Press to

Set Preset

press the Splash button to enter the
preset submenu (Figure J).

3. Use the Left and Right buttons to

assign a preset number to the station

FM RADIO

Preset 4: 94.7

you would like to set.

4. Press the Splash button to conrm

and save the changes.

5. You can save up to 18 stations. FM1,

106.7

Press to

Set Preset

FM2 and FM3 allows six stations to

be programmed for each segment.

Figure J

6. Press button D to return to the FM Radio Menu.

E. Listening to preset stations

From the Radio Menu (Figure E) press button B to enter the preset
submenu (Figure K).

FM RADIO

Vol.

Figure I

Vol.

A

B

Preset 4: 94.7

= Preset Number: Indicates which preset station is currently

Preset 4: 94.7

106.7

FM1

Vol.

C

D

playing. The arrows on the either side of the Preset station

icon indicate that the Quad Keypad can be used to scroll

through the preset stations. You can set up to 18 stations.

• Press the Left button to move back through preset stations.

• Press the Right button to move forward through preset sta-

tions.

Page 52

Figure K

J-400

10.9 Adjust Audio Settings Submenu

The J1000 audio system offers you the exibility to adjust a series of
audio settings. From the Choose Media Device Menu, press the Splash

button to enter the Adjust Audio Settings submenus (Figure L).

Bass

A

-4

B

Press for

next Audio Settings

C

D

Figure L

= Level Bar Icon: Indicates the adjustment level by the number

of bars lled. Use the Quad Keypad to adjust the range from

-5 to 5.

• Press the Left button to lower the level to a minimum of -5.

• Press the Right button to raise the level to a maximum of 5.

= Rock Icon: Press button A to activate the “Rock” music

setting from any of the Audio Setting Submenus.

= Classic Icon: Press button B to activate the “Classic” music

setting from any of the Audio Setting Submenus.

= Pop Icon: Press button C to activate the “Pop” music setting

from any of the Audio Setting Submenus.

= Splash Button: Press this button to continue to the next

Audio Setting Menu.

Page 53

J-400

A. Adjusting the Bass Audio Setting

Use the Quad Keypad to adjust the range
from -5 to 5 (Figure M).

1. Press the Left button to lower the

bass to a minimum of -5.

2. Press the Right button to raise the

Press for

next Audio Settings

bass up to a maximum of 5.

3. Press the Splash button to continue to the next Audio
Setting Menu or button D to return to the Choose Media Device

Menu.

B. Adjusting the Treble Audio Setting

Use the Quad Keypad to adjust the range

Treble

from -5 to 5 (Figure N).

1. Press the Left button to lower the

treble to a minimum of -5.

2. Press the Right button to raise the
treble up to a maximum of 5.

Press for

next Audio Settings

3. Press the Splash button to continue
to the next Audio Setting Menu or button D to return to the
Choose Media Device Menu.

C. Adjusting the Balance Audio Setting

Use the Quad Keypad to adjust the
range from 10L to 10R (Figure O).

Balance

1. Press the Left button to adjust the
balance from the right side to the left

side (10L).

2. Press the Right button to adjust the

balance from the left side to the right

Left Right

Press for

next Audio Settings

side (10R).

3. Press the Splash button to continue to the next Audio
Setting Menu or button D to return to the Choose Media Device

Menu.

Bass

-4

Figure M

-4

Figure N

Figure O

D. Adjusting the Fader Audio Setting
Use the Quad Keypad to adjust the range

Fader

from 10F to 10R (Figure P).

1. Press the Left button to adjust the
fade setting from the front to the rear

(10R).

2. Press the Right button to adjust the

fade setting from the rear to the front

Rear Front

Press for

next Audio Settings

Figure P

(10F).

3. Press button D to return to the Choose Media Device Menu or the
Splash button to return to the Bass Setting Menu (Figure M).

Page 54

J-400

E. Rock Audio Setting

From the Audio Settings Menu, press
button A to activate the rock audio

settings (Figure Q).

1. Programmed audio settings are Bass

(+3) and Treble (+1).

2. If this audio setting is selected do not
press any button and in 15 seconds the display will return
to the Choose Media Device Menu.

3. Press button B to select the Classic Setting.

4. Press button C to select the Pop Setting.

5. Press button D to return to the Bass Setting Menu.

F. Classic Audio Setting
From the Audio Settings Menu press

button B to activate the classical audio

settings (Figure R).

1. Programmed audio settings are Bass
(+1) and Treble (+1).

2. If this audio setting is selected do not
press any button and in 15 seconds
the display will return to the Choose Media Device Menu.

3. Press button A to select the Rock Setting.

4. Press button C to select the Pop Setting.

5. Press button D to return to the Bass Setting Menu.

Rock

Bass 3
Treble 1

Classic

Bass 1
Treble 1

Figure Q

Figure R

G. Pop Audio Setting

From the Audio Settings Menu press

button C to activate the pop audio

settings (Figure S).

1. Programmed audio settings are Bass

(-2) and Treble (-1).

2. If this audio setting is selected do not
press any button and in 15 seconds

the display will return to the Choose Media Device Menu.

3. Press button A to select the Rock Setting.

4. Press button B to select the Classic Setting.

5. Press button D to return to the Bass Setting Menu.

Pop

Bass -2
Treble -1

Figure S

Page 55

J-400

1

1

11.0 Operating Instructions

11.1 J-1000™ Control Panel

Your Jacuzzi spa is equipped with a J-1000™ control panel, massage

selectors, and air control knobs located on the top rim of the spa (pages
23-40). These controls let you operate many of the special functions
of your Jacuzzi spa. When you press button B from the Main Menu, you

will enter the Jets Pump Submenu (Figure A).
Note: Once you enter the Jets Pump Submenu, all the pumps will
activate. You can turn off all or individual jets pump’s by pressing the
Splash button or the button next to the jets pump.

1

A

B

3

Jet 1
Jet 2

Jet 3

Press to

turn ALL OFF

JETS

2

C

D

Figure A

= Jets Pump 1 Icon

2

= Jets Pump 2 Icon (If applicable)

= Jets Pump 3 Icon (If applicable)

3

= Button A: Turns Jets pump 1 on and off.

A

= Button B: Turns Jets pump 3 on and off (If applicable).

B

= Button C: Turns Jets pump 2 on and off (If applicable).

C

D

= Button D: Press this button to return to the Main Menu.

11.2 Activate Jets Pump

From the Main Menu (page 42), press button B to enter the Jets Pump
Submenu. The LCD screen will display the Jets Pump Submenu (Figure
A). From this menu you can control the pumps in the following sequence:

1. Press the Splash button to turn all jet pumps off.

2. Press button A to turn pump #1 off.

3. Press again to activate pump #1.

4. Press button B to turn pump #3 off.

5. Press again to activate pump #3.

Page 56

JETS ICON
WHEN OFF

1

JETS ICON
WHEN ON

J-400

6. Press button C to turn pump #2 off.

7. Press again to activate pump #2.

The pumps will move from an “ON” ( ) state into an “OFF” state.

Auto Turn Off —Anytimeapumphasbeenmanuallyturnedon,itwill
automaticallyturnoffafterapproximately20minutes.Ifatthistimeyou
desiremorejetoperationyoumaysimplyturnthepump(s)backon.

11.3 Activate Lights

From the Main Menu (page 42), press button C to enter the Light’s
submenus. The LCD screen will display the Lighting icons (Figure B).
From this menu you can control the interior lighting (waterfall, footwell,
IX logo, pillows and cup holder lights). The spa is equipped with two light
modes; 1) Solid Color or 2) Light Rotation mode for interior lighting.
Note: The interior lights automatically turn off after 2 hours. They can be

reactivated if needed.

Figure B

A

B

INTERIOR

C

OFF

D

= Interior Lights Icon

= Interior Light Rotation Icon

= Button A: Press this button to access the interior lights menu.

A

= Button B: (button is not used).

B

C

= Button C: Press this button to access the interior light rotation

menu.

D

= Button D: Press this button to return to the Main Menu.

COLOR

= Color selection: Allows you to choose or scroll through the

colors by using the Quad Keypad (page 41).

Brightness

= Brightness: Allows you to control the intensity of the light by

using the Quad Keypad.

SPEED

= Light Rotation selection: Allows you to control the speed of

the light rotation for interior by using the Quad Keypad.

Page 57

J-400

(60 sec) (33 sec) (18 sec) (10 sec) (5 sec) (3 sec)

A. To Access the Interior Solid Color Mode:

1. Press button A to activate the solid color mode.

Note: The default color and intensity will always be the last color and
intensity used.

2. Press again to turn off.

3. Press either the Left or Right button of the Quad Keypad to scroll
through or select one of the 7 different colors (Figure C).

• Press the Left button to move forward in the color sequence. (Blue-
Cyan-Green-Yellow-Orange-Red-Purple-Blue).

• Press the Right button to move backwards in the color sequence.
(Blue-Purple-Red-Orange-Yellow-Green-Cyan-Blue).

Figure C

Blue Cyan

RedPurple

Orange

4. The intensity of the lights can be controlled
in both the solid color or light rotation modes

by using the Quad Keypad (Figure D).

• Press the Up button to increase the intensity
in 25% increments.

• Press the Down button to decrease the intensity in
25% increments.

Note: The intensity range is from 25% to 100%, in increments of 25%. As
the intensity is increased/decreased the bulb will darken/lighten to reect

the effect. Intensity defaults to the last setting used.

Yellow

Green

25% 50% 75% 100%

Figure D

B. To access the Interior Light

Rotation Mode

The lighting performance can be user
enhanced by controlling the intensity

and frequency effects as follows:

1. Press button C to enter the Light

Rotation Mode (Figure E).

2. To control the speed of the light
rotation use the Quad Keypad by
pressing the Right button to

increase the speed of the light

rotation speed from 1, 2, 3, 4, 5 or 6 (60, 33, 18, 10, 5 or 3

seconds, respectively) or press the Left button to decrease the speed

of the light rotation from 6, 5, 4, 3, 2 or 1 (3, 5, 10, 18, 33 or 60
seconds, respectively). On the LCD display you will see a number
from 1-6 to indicate the speed selection (Figure F).

Page 58

ROTATION

Brightness

SPEED

Figure E

1 2 3 4 5 6

Figure F

J-400

3. To increase or decrease light intensity, use the Quad Keypad as
follows:

• Press the Up button to increase the intensity in 25% increments.

• Press the Down button to decrease the intensity in 25% increments.

Note: The intensity range is from 25% to 100%, in increments of 25%.As
the intensity is increased the bulb will darken to reect the effect (Figure
D, page 58). Intensity defaults to the last setting used.

4. Press button A to deactivate the light rotation mode and select a solid

color (the last color and intensity used).

5. Press button C to turn off the interior lights.

6. Press button D to return to Main Menu.

11.4 Adjusting Individual Jet Flow

The water ow to certain jets in your spa can be increased or
decreased by rotating the outside jet face.

Note: Always keep at least 6 adjustable jets open at all times.

11.5 Adjusting PowerPro™ MX2 Jets

Tilt PowerPro MX2 Jet nozzle to angle of choice as desired.
Rotate nozzle clockwise to reduce ow volume from jet or
rotate counterclockwise to increase ow volume.

Note: Always keep at least 6 adjustable jets open at all times.

11.6 Adjusting RX Jets

Turn center jet adjustment knob clockwise to decrease or

shut off water ow. Turn center jet adjustment knob
counterclockwise to turn on or increase water ow.

Note: Always keep at least 6 adjustable jets open at all times.

11.7 WaterColour™ Waterfall Control

Turn waterfall control valve (pages 23-40) counterclockwise
to increase waterfall output. Turn control valve clockwise to
decrease or turn off waterfalls.

11.8 Air Controls

Certain jet systems have their own air control. Each control

introduces air into the water lines that supply that specic jet

group (pages 23-40). Simply rotate any air control clockwise
to open or rotate counterclockwise to close. To minimize heat loss, all air

controls should be closed when the spa is not in use.

Page 59

J-400

11.9 Selecting the Desired Massage Action

Your Jacuzzi spa is equipped to allow you to customize

B C

the massage action you desire. Each model incorporates
a massage selector that allow you to customize the
massage and performance by diverting water between

A

various jet systems. Simply turn massage selector to position A (Combo),

B, or C to divert water pressure to various jet groups.
Note: The massage selector valve(s) is designed to operate in positions

A (Combo), B, and C for optimum performance. It is considered normal

for sound levels within the valve to vary between positions due to the

large amounts of water owing through it. For optimum ltration benets,
leave the valve in position A when spa is covered. Select position B or C

for maximum jet performance during spa use.

11.10 Indicator Light

The indicator light located on the front cabinet panel
of the spa is an early detection system that will notify

you when the spa needs immediate attention. A
solid white light indicates that all operations are normal. A solid red light
indicates that immediate attention is required to clear or x an error code.
For a detailed explanation refer to Section 17.0, page 88. Always insist

on genuine Jacuzzi replacement parts.

11.11 Optional J-1000™ Audio System

Jacuzzi models equipped with the optional audio
system offer enhanced hot tub enjoyment with
an integrated state-of-the-art audio system.

These models include an integrated FM/BT/USB/

Bluetooth player receiver, a wireless remote, high­quality spa engineered speakers for unsurpassed
sound quality and long-life, and a powered

subwoofer for an enhanced acoustical experience.

Page 60

J-400

12.0 Programming Instructions for Settings 1 Menus

Your Jacuzzi spa is equipped with three settings menus that allow you to

program and activate different components of the spa. In the “Settings 1”
menu you can program the Heating, the CLEARRAY® Water Purication
System (UV), and the check/clean lter reminder. You can also access
the “Settings 2” menu (Section 13.0, page 67) and the Filter Boost

function.

Your Jacuzzi spa is equipped with three modes of heating. An energy
saving heating cycle called “Eco-Mode.” An automatic mode called
“Auto-Heating,” where the spa’s temperature is maintained at all times
by the “Setpoint.” Lastly a “Programmable” mode, where the spa will only

activate the heater at set times programmed by you. To activate either
mode follow the procedures below.

To access the Settings 1 Menu:

1. Press button D from the Main Menu (page 42) to enter the
Settings 1 Menu (Figure A).

2. From this menu you can choose a heating cycle, set the timer for the
CLEARRAY Water Purication System, and set the change/clean

lter reminder.

SETTINGS 1

A

Heating
UV Light

1

Filter

ENERGY EFFICIENT

0 Days

OFF

B

2

Press to

set filter or UV timer

C

D

Figure A

= Heating Menu Icon: Press button A to access the heating

programs.

= Filter Boost Icon: Press button C to activate the lter boost

cycle. All the jets pumps will activate for 20 minutes for
additional ltering. The display will read “Filter Boost Enabled”
and revert to the “Settings 1” Menu within 5 seconds.

= Settings 2 Menu Icon: Press button B to access the

2

additional programming features.

= Previous Icon: Press button D to return to the previous

menu.

= Splash Button: Press to access the Set Filter or UV Timer

Submenus.

Page 61

J-400

24-hour Heating

Enabled

AUTO-HEATING

12.1 Programming the Eco-Mode Heating Mode

Eco-Mode is an energy saving heating program. By heating the spa in
the non-peak hours, you conserve electricity. While in Eco-Mode the spa

is programmed to heat during the hours of 5:00 PM to 7:00 AM on a daily

basis. The functions for this mode cannot be altered.

To access the Eco-Mode Submenu:

1. From the “Settings 1” menu (Figure
A), press button A to enter the

Heating programs. The menu
appears with Eco-Mode selected. The

display will change to Figure B.

2

HEATING

Eco-Mode

Auto-Heating

Programmable

Press to Save

2. If you elect to use this mode, press
the Splash button on the Quad
Keypad. The display will conrm

ECO-MODE

your selection and Figure C will be
displayed briey then return to the

Heating submenu.

Eco-Mode Enabled

ENERGY EFFICIENT

3. To exit the submenu, press button D
to return to the Settings 1 menu.

4. If you have programmed the Eco-Mode cycle you will see

the Eco-Mode Icon (

) next to word “Heating” on the display

ENERGY EFFICIENT

(Figure A).

12.2 Programming the Auto-Heating Mode

Auto-Heating mode is typically selected

by customers in cold climates where heat
up times are extended due to lower
ambient temperatures. In this mode,
water temperature is regulated by the set
temperature which activates the heater
automatically as needed.

2

HEATING

Eco-Mode

Auto-Heating

Programmable

Press to Save

Note: If you elect to use Auto-Heating,
you can skip this section. Auto-Heating is the default spa

setting.

ENERGY EFFICIENT

Select

Figure B

Figure C

ENERGY EFFICIENT

Select

Figure D

1. Press button B to enter the Heating

Menu (Figure D). Use the Quad

Keypad to down button to select

Auto-Heating.

2. If you elect to use this mode, press
the Splash button on the Quad
Keypad. The display will conrm your
selection and Figure E will be displayed briey then return

to the Heating submenu.

Page 62

Figure E

J-400

3. To exit the submenu, press button D to return to the Settings 1 Menu.

1

SETTINGS 1

Heating
UV Light
Filter

Press to

set filter or UV timer

HEATING

Eco-Mode

Auto-Heating

Programmable

Press to Set

0 Days

OFF

Figure F

ENERGY EFFICIENT

Select

Figure G

4. If you have programmed the Auto-

Heating cycle you will see the
Thermometer with wavy lines icon
next to word Heating on the display

(Figure F).

2

12.3 Programmable Heating Mode

Programmable heating mode is typically
selected by customers in warm climates
where heat up times are minimized due
to higher ambient temperatures. In this
mode, the water temperature is regulated
by the set temperature only when a
programmed heating cycle is running,

2

unless in summer logic page 68.

From the Heating Menu (Figure B, page 62), use the Quad Keypad
Down button to select the programmable setting, then press the Splash
button to enable selection, Figure G.

A. Program A Heating Mode

1. You are allowed to have two separate
programs in the programmable
mode, you can elect to use both or

just one. Press the Splash button to
enter the submenus for “Program A”
(Figure H).

2. From this menu (Figure I), you can

set the days, times, and duration.

With “Day Settings” selected press
the Splash button on the Quad

Keypad to access the submenus.

3. When you enter the submenu
(Figure J), you can choose the day(s)
you would like “Program A” to run for
a heating cycle. Press the Up or
Down button (on the Quad Keypad)

to scroll through and choose the days
you would like the heater to activate.

Press the Left or Right button to turn
“ON” ( ) or “OFF” the heater for

that day.

PROGRAMS

Program A

Program A

Program B

2

Press to Set

A

Select

Figure H

PROGRAM A

Day Settings

Day Settings

Start Time

A

Duration

2

Press to Enter

1PM

OFF

Select

Figure I

PROGRAM A

Monday

Tuesday
Wednesday
Thursday
Friday

A

Saturday

2

Sunday

Press to Save

OFF
OFF
OFF
OFF
OFF
OFF

Select

Figure J

Page 63

J-400

4. Press the Splash button to save settings. Then the display will revert
to the Program A menu (Figure I).

5. Press the Down button on the Quad
keypad to select “Start Time” (Figure
K). Press the Left or Right button on
the Quad Keypad to select the time

you wish the spa to run. Press the

Down button to access the “Duration”

submenu.

Note: If you are using a standard 12-Hour

2

PROGRAM A

Day Settings

Start Time

Start Time
Duration

A

Press to Save

1PM

OFF

Figure K

Select

period, you will see the hour displayed as “1PM.” For the 24­Hour period it will read “1300.”

6. Now you will need to adjust the
cycle “Duration” (Figure L). Cycle
duration range is adjustable from 0
(OFF) to 6 hours. Press the Left or
Right button on the Quad Keypad to

make adjustments in increments of 1
hour.

Note: The default “Duration” is OFF.

2

PROGRAM A

Day Settings
Start Time
Duration

Duration

A

Press to Save

1PM

OFF

Select

Figure L

7. Press the Splash button on the Quad Keypad to save your changes
and return to the Heating Menu. At this point you can program a
Secondary Heating Mode (Program B) or press button B to enter the

“Settings 2” Menus (Section 13.0, page 67).

B. Program B Heating Mode

1. To program the Secondary Heating

mode press the Down button on the

PROGRAMS

Program A

Program B

Program B

B

Select

Quad Keypad to access the “Program
B” (Figure M) settings. Press the
Splash button to enter the submenus

for Program B.

2

Press to Enter

Figure M

2. From this menu (Figure N), you can

set the days, times, and duration.

With “Day Settings” selected, press
the Splash button on the Quad

Keypad to conrm selection.

Page 64

PROGRAM B

Day Settings

Day Settings

Start Time

B

Duration

2

Press to Set

1PM

OFF

Select

Figure N

J-400

3. When you enter the submenu
(Figure O), you can choose the

day(s) you would like “Program B” to

run for a heating cycle. Press the Up
or Down button (on the Quad

Keypad) to scroll through and change
the days you would like the heating to

activate. Press the Left or Right
button to turn “ON” ( ) or “OFF” the heating for that

2

PROGRAM B

Monday

Tuesday
Wednesday
Thursday
Friday

B

Saturday
Sunday

Press to Save

OFF
OFF
OFF
OFF
OFF
OFF

Select

Figure O

day.

4. Press the Splash button to save settings. Then the display will revert
to the Program B Menu (Figure P).

5. Once back to the “Program B” Main
Menu, press the Down button on the
Quad Keypad to select “Start Time”
(Figure P). Press the Left or Right
button on the Quad Keypad to select

the time you wish the spa to run.

Press the Down button on the Quad
keypad to access the “Duration”

2

PROGRAM B

Day Settings

Start Time

Start Time
Duration

B

Press to Save

1PM

OFF

Figure P

Select

setting.

Note: If you are using a standard 12-Hour period, you will see the hour
displayed as “1PM.” For the 24-Hour period it will read “1300.”

6. Now you will need to adjust the
“Duration” (Figure Q) of the cycle.
The duration range is from 0 (OFF) to
6 hours. Press the Left or Right
button on the Quad Keypad to make

your adjustment(s) in increments of 1
hour.

Note: The default “Duration” is OFF.

2

PROGRAM B

Day Settings
Start Time
Duration

Duration

B

Press to Save

1PM

OFF

Figure Q

Select

7. Press the Splash button on the Quad Keypad to save
your changes and return to the Heating Menu.

9. Press button D to exit the Heating

Menu and return to the Settings 1

Main Menu. If you have programmed
both heating cycles and the settings
have been accepted, you will see
the two program icons next to word

“Heating” on the display (Figure R).

If only one cycle was programmed,
there will only be one icon.

SETTINGS 1

Heating
UV Light

1

Filter

2

Press to

set filter or UV timer

A B

0 Days

OFF

Figure R

Page 65

J-400

12.4 Clean-Up “Blow-Out” Cycle

The clean-up cycle occurs once per day in all Heating modes at 12:00

(noon) for two minutes. This is not user programmable. Each jets pump
activates for one minute to circulate any water in the plumbing unless
a pump has just nished a 20 minute time out, it will not automatically
activate for the clean-up cycle. Be aware, the factory programmed
clean-up cycle cannot be canceled or altered!

1

1

SETTINGS 1

Heating
UV Light
Filter

Press to

set filter or UV timer

SETTINGS 1

Heating
UV Light

Filter

Press to
save settings

4:05 PM

365 Days

ENERGY EFFICIENT

0 Days

OFF

Figure S

ENERGY EFFICIENT

OFF

Figure T

12.5 Programming the CLEARRAY®

timer

1. Press the Splash button to activate
the “UV timer” (Figure S).

2. Press the Left button on the Quad
Keypad to set the “UV timer” to 365
days (Figure T).

Note: The UV timer counts down by days

not usage. The days are store in memory
if the power is interrupted. The timer

will only reset once it counts down to “0
Days.”

3. Press the Splash button to conrm

and save your selection or press the

Down button to program the “Check
Filter” timer (Section 12.6).

2

2

4. When the timer expires, a message
will appear on the Main Menu display

(Figure U). The UV bulb must be
replaced (page 84) and the timer
must be reset. Follow the instructions
above to reset the UV timer.

Note: When the timer expires, the
indicator light will turn red. The bulb must
be replaced and the timer reset. To reset

the timer prior to the 365 days, press and
hold the Up button. Then press the Left or
Right buttons in increments of 10 days.

12.6 Setting the Check Filter

Reminder

1. Press the Splash button to access the
“set lter timer” (Figure V).

2. Press the Left or Right button on the
Quad Keypad to scroll the number of

days you would like the reminder to

appear so the lters and polishing bag
can be cleaned or replaced (Figure W).

Page 66

1

2

1

2

98

Contact your authorized
dealer to change UV bulb

SETTINGS 1

Heating

UV Light

Filter

Press to

set filter timer

SETTINGS 1

Heating
UV Light

Filter

Press to

save settings

365 Days

OFF

365 Days

100 Days

Temp.

F

Figure U

ENERGY EFFICIENT

Figure V

ENERGY EFFICIENT

Figure W

J-400

3. Press the Splash button to conrm and save your selection.

4. When the set time period expires, the “Please check lter!” message

will appear on the Main Menu display (page 91). The reminder
must be reset when the time allotted expires.

Note: The time range is from 10 to 365 days in increments of 10 days or
you can elect to turn the feature “OFF.”

13.0 Programming Instructions for Settings 2 Menus

The “Settings 2” screen allows you to program the Primary Filter mode,
Secondary Filter mode and access the “Settings 3” Submenus.

To access the “Settings 2” Menu:

1. From the “Settings 1” Menu (Figure A), press button B.

2. The “Settings 2” Menu will appear (Figure B).

Note: You can return to the factory default ltration modes by pressing
the Splash button on the Quad Keypad while in the Settings 2 Main

Menu (Figure B) at any time, Section 17.0, page 91.

Figure A

A

B

2

Figure B

A

1

SETTINGS 1

Heating
UV Light
Filter

Press to

set filter or UV timer

SETTINGS 2

Primary
Secondary

ENERGY EFFICIENT

0 Days

OFF

OFF

OFF

C

D

C

2

B

3

Press to

reset to default

= Primary Filter Cycle Icon: Press button A to access the

Primary ltration submenus.

= Secondary Filter Cycle Icon: Press button C to access the

Secondary ltration submenus.

D

Page 67

J-400

3

= Settings 3 Menu Icon: Press button B to access the “Settings

3” Submenus.

= Previous Icon: Press button D to go to the previous menu.

13.1 Programming the Primary Filter Cycle

1. To program the Primary Filter cycle
press button A. This cycle is mainly

used to alter the pre-programmed

12-Hour running period of the
circulation pump. The 12-Hour cycle
is from 12:00 AM to 12:00 PM. (If you

would like to leave the circulation

3

pump as is, then skip this section).

Upon entering the Primary submenu the “Start Time” will
be selected (Figure C).

2. Press the Left or Right button on the Quad Keypad to choose the

hour you want the circulation pump to start running.

Note: If you are using a standard 12-Hour period, you will see the hour
displayed as “1PM.” For the 24-Hour period it will read “1300.”

PRIMARY

Start Time

Start Time

Duration

Press to Save

1PM

OFF

Select

Figure C

3. Now you will need to adjust the
“Duration” (Figure D) of the cycle.
Press the Down button to select
“Duration.” Press the Left or Right

PRIMARY

Start Time

Duration

Duration

1PM

12hr

Select

button on the Quad Keypad to make

adjustments in increments of 1 hour.

3

Press to Save

Press the Splash button on the Quad

Keypad to save hour and duration

Figure D

selections and return to the Settings 2 Main Menu (Figure B,
page 67).

Summer Logic: In warm weather, the water temperature in the spa
may exceed the set temperature. This condition may occur due to

heat transference from the lter/circulation pump and jets pumps.
If the water temperature is higher than 95°F (35°C) and rises two
degrees above the set temperature, a “Summer Logic” condition
occurs that deactivates the lter/circulation pump and CLEARRAY®.
This safety feature cannot be altered! The lter/circulation pump and
CLEARRAY® will remain off until the water temperature cools to the
set temperature (except between 9am-11am when the lter/circulation
pump runs for it’s mandatory 2 hour cycle.) To help prevent a “Summer
Logic” condition, it may be necessary to reduce lter/circulation pump

cycles run times in warm weather.

Page 68

13.2 Programming the Secondary Filter Cycle

J-400

1. To program the Secondary Filter
cycle, press button C (Figure B, pg.

67). This cycle will activate the

main jet pump to run for additional

ltration when programmed (Figure

E). If you choose not to use this
feature, please skip this section.

2. When you enter the Secondary Filter
Cycle submenu, the “Day Settings”
will be selected (Figure F). From this

menu, you can set the day, time, and

duration. Press the Splash button on
the Quad Keypad to conrm

selection.

3. You can choose the day(s) you
would like to run a secondary lter
cycle (Figure G). Press the Up or
Down button on the Quad Keypad to

scroll through and change the days

you would like the ltration to run.
Press the Left or Right button to turn
“ON” ( ) or “OFF” the ltration for

that day.

3

3

3

2

SETTINGS 2

Primary
Secondary

Press to

reset to default

SECONDARY

Day Settings

Day Settings
Start Time
Duration

Press to Enter

SECONDARY

Monday

Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Press to Save

OFF

OFF
OFF
OFF
OFF
OFF
OFF

OFF

1PM

OFF

Figure E

Select

Figure F

Select

Figure G

4. Press the Splash button to save settings. Then the display will revert
to the Secondary Program Menu (Figure H).

5. Press the Down button on the Quad
Keypad to select “Start Time” (Figure
H). Press the Left or Right button on
the Quad Keypad to select the time
you wish the spa to lter. Press the
Down button on the Quad keypad to
access the “Duration” setting.

Note: If you are using a standard 12­Hour period, you will see the hour displayed as “1PM.” For

3

SECONDARY

Day Settings
Start Time

Start Time

Duration

Press to Save

1AM

OFF

Figure H

Select

the 24-Hour period it will read “1300.”

Page 69

J-400

6. Now you will need to adjust the lter
cycle “Duration” (Figure I). The
duration range is from 0 (OFF) to 120
minutes. Press the Left or Right
button on the Quad Keypad to make
your adjustments in increments of 15

minutes.

7. Press the Splash button on the Quad Keypad to save the

3

SECONDARY

Day Settings
Start Time
Duration

Duration

Press to Save

1AM

OFF

Select

Figure I

selection. Then press button D to return to the “Settings 2” Main
Menu (page 67) and continue on to the “Settings 3” Main Menu.

14.0 Programming Instructions for Settings 3 Menus

The “Settings 3” screen allows you to program the Language, Date and
Time and to Lock/Unlock the spa.

To access the “Settings 3” Menu:

1. From the “Settings 2” Menu (Figure A), press button B.

2. The “Settings 3” Menu will appear (Figure B).

Figure A

A

SETTINGS 2

Primary
Secondary

OFF

OFF

C

2

B

3

Press to

reset to default

D

Figure B

A

SETTINGS 3

Language

ENG

C

3

B

5
4
3

= Language Icon: Press button A to access the Language

submenu.

= Time Icon: Press button C to access the Date and Time

submenus.

Note: The Date and Time submenus will default to the last submenu

accessed.

Page 70

D

J-400

= Date Icon: Press button C to access the Date and Time

submenus.

Note: The Date and Time submenus will default to the last submenu

accessed.

5 4 3

= Lock/Unlock Icon: Press button B to lock and unlock the

control panel.

= Previous Icon: Press button D to go to the previous menu.

14.1 Choosing the Language

1. Press button A to enter the Language
submenu. The screen will change to

the Figure C.

LANGUAGE

English

English

Français

ENG

ENG

FRA

FRA

Select

Note: English is the default language.

2. Use the Quad Keypad to switch
between English and Français by

pressing the Up or Down button.

3

Press to Save

Figure C

5
4

3. Press the Splash button to save your change. The screen will return
to the Settings 3 Main Menu.

14.2 Setting the Date

1. Press button C (Figure B, page 70)
to enter the date menu. The screen

will open with the “Set Year”
selected Figure D. Press the Left or
Right button on the Quad Keypad to
scroll through selection. Once the

correct year is displayed, press the

5
4
3

DAT E

Set Year

Month
Day

Press to Save

2011

Jan

23

Figure D

Select

Down button on the Quad Keypad to access the month

selection.

2. With the “Set Month” selected
(Figure E), use the Left or Right
button on the Quad Keypad to scroll
through selection. Once the correct

month is displayed, press the Down

button to access the day selection.

5
4
3

DAT E

Year
Month

Set Month Jan

Day

Press to Save

2011

23

Select

Figure E

Page 71

J-400

3. With the “Set Day” selected
(Figure F), press the Left or Right
button on the Quad Keypad to scroll
through selection. Once the correct
day is displayed, press the Splash

button to save your changes. The

5
4
3

DAT E

Year
Month

Set Day

Day

Press to Save

display will change to the Time

Setting Submenu.

14.3 Setting the Time

1. The display will open with

“Set Clock” selected (Figure G).
Press either the Left or Right button
on the Quad Keypad to choose either
a 12-Hour or 24-Hour display. Then

5
4
3

TIME

Clock

Set Clock

Hour
Minutes

Press to Save

press the Down button to access the

hour selection.

2. With “Set Hour” selected (Figure
H), press the Left (decrease) or

Right (increase) button on the
Quad Keypad to scroll through the
selection. Once the correct hour is
displayed, press the Down button to

5
4
3

TIME

Clock

Set Hour

Hour
Minutes

Press to Save

access the minutes selection.

Note: If you are using a standard 12­Hour period, you will see the hour displayed as “1PM.” For the
24-Hour period it will read “1300.”

2011

Jan

02

Figure F

12hr

1PM

10

Figure G

12hr

1PM

10

Figure H

Select

Select

Select

3. With “Set Min.” selected (Figure I),
press the Left (decrease) or Right
(increase) button on the Quad

Keypad to scroll through the
selection. Once the correct minutes

are displayed, press the Splash

button to save your changes. Press

button D to return to the “Settings 3”

Main Menu.

Page 72

TIME

Clock
Hour

Set Min.

Minutes

5
4
3

Press to Save

12hr

1PM

10

Select

Figure I

J-400

14.4 Locking and Unlocking the Topside

1. From the “Settings 3” Menu (Figure J), press button B to access the
Lock feature. The Lock Menu opens up to a padlock (Figure K). This

feature accepts a three digit code to lock and unlock the panel from
unauthorized use.

SETTINGS 3

Language

ENG

3

5
4
3

Figure J

5
4
3

LOCK

5 4 3

0 0 0

Figure K

2. To set each “lock code” digit, use the Left or Right button on the
Quad Keypad. To change a number, press the Up or Down button

to scroll through selection 0-9 (Figure L). Once you have selected a
3-Digit code, press the Splash button to save your changes. When

the spa is locked the LCD display will look like Figure M.

LOCK

2 4 8

5
4
3

Press to Save

2 4 8

Figure L

3. To Unlock the topside panel, press
the Splash button on the Quad

5:25 PM

98

Press to
enter lock code

Figure M

LOCK

F

Keypad. The lock icon will appear on

the LCD display (Figure N). Press the

5 4 3

Up, Down, Left and Right Quad

Keypad buttons to enter “lock code”

from left to right. After all three lock

5
4
3

Press to unlock

code digits are entered, press the

Splash button to access the Main Menu (if correct code

Figure N

was entered).

Note: In case the lock/unlock code is lost or forgotten, a default code of

772 can be used to unlock the panel.

Page 73

J-400

15.0 Spa Maintenance

Proper and regular maintenance of your spa will help it retain its beauty
and performance. Your authorized Jacuzzi dealer can supply you with
all the information, supplies, and accessory products you will need to
accomplish this.

DANGER: RISK OF SEVERE INJURY OR DROWNING BY

!

ENTRAPMENT!

• Keep hair, loose articles of clothing or hanging jewelry away
from suction ttings, rotating jets or other moving components to

avoid entrapment that could lead to drowning or severe injury.

• Never use the spa unless all suction guards, lter, lter lid, or

skimmer assembly are installed to prevent body and/or hair
entrapment.

• Never operate or use the spa if the lter, lter lid, or skimmer

assembly are broken or any part of the skimmer assembly is
missing. Please contact your dealer or nearest service center
for service.

• The suction ttings and suction covers in this spa are sized
to match the specic water ow created by the pump(s). If it
is necessary to replace the suction ttings, suction covers or
pump(s), be sure that the ow rates are compatible and are in
compliance with the VGB Safety Act, page 2.

• Never replace a suction tting or suction cover with one rated
less than the ow rate marked on the original suction tting.
Using improper suction ttings or suction covers can create a

body or hair suction entrapment hazard that may lead to drown­ing or severe injury.

• Owners must alert all spa users to the potential risk of Hair,

Limb, Body, Evisceration (disembowelment), and Mechanical
Entrapment, page 6.

15.1 Cleaning the Filter Cartridges

A programmable “Please Check Filter”

reminder appears on the control panel

display after a specied number days to
remind you to clean the skimmer lter and to
check the polishing bag lter. This reminder
must be reset at each lter cleaning interval.
Refer to Section 12.6 (page 66) for additional information and

programming details. Your new spa is equipped with an advanced

2-Stage ltration system. Fine debris are ltered by the circulation pump
drawing water through the ProClarity™/ProClear™ skimmer and pleated
lter cartridges 12 hours (unless programmed otherwise). Large debris
are ltered when either jets pump is running when the spa is in use or

Page 74

6:45 PM

102

Please check filter!

Temp.

F

J-400

during a programmed lter cycle. These pumps draw water from footwell
suction tting and through a secondary water polishing bag lter and
additional lter. The exclusive footwell “sweeper” suction tting enhances
ltration in the footwell area by creating a “swirling” water motion to

maximize particle agitation and pickup.

A. Cleaning the lters and lter bag
To ensure optimum performance:

1. The ProClarity™ lter cartridge (A) must be

cleaned every three months and replaced every
two years.

2. The ProClarity Depth lter (B) must be replaced
every 3 to 4 months.

3. The ProClarity lter canister (C) can be rinsed
when the lters are cleaned.

4. The ProClear II skimming lter cartridge (D)

must be cleaned every three months and replaced every
two years.

5. The ProClarity debris bag (E) should be checked and

emptied monthly.

To accomplish this, refer to the following lter cleaning procedure.
Note: Do not attempt to wash the ProClarity depth lter (B) and the

ProClear/ProClarity debris bag (E) or it will come apart!

A

D

B

C

E

B. Cleaning the Filters/Debris bag:

A

DANGER: TURN POWER TO SPA OFF! TO DECREASE

RISK OF DEATH, DROWNING, OR ENTRAPMENT, NEVER

OPERATE SPA WHEN FILTER IS NOT PROPERLY INSTALLED

OR IF SKIMMER ASSEMBLY IS DAMAGED OR ALTERED!

B

(Spa
Shell)

Lift the cover upward to

access lter cartridges.

C

Debris

Bag

Remove the ProClarity

debris bag from clips
and then clean out
debris.

D

(Spa Shell)

Rotate each lter

cartridge handle
counterclockwise to
unthread from mating

wall tting.

Page 75

J-400

1

2

3

E

Lift unthreaded lter

cartridge from skimmer
well.

H

F

Cartridge 1

If used, remove the
chemical feeder as
instructed prior to rinsing

the lter cartridge. Rinse
debris from lter pleats

using a garden hose and
high-pressure nozzle.

Start at the top and

work downward towards

handle. Repeat until all

pleats are clean.

I

G

1 1

Remove the lter pins

1

in order to separate

the ProClarity lter and

canister.

J

Once the lter pins are

removed, rotate the

lter cartridge handle

counterclockwise to

unthread from the lter

canister. You can clean

the lter 1 and canister

, but you must replace

3

the ProClarity Depth
Filter 2 every 3 to 4

months.

Page 76

Cartridge 2

Canister

Rinse debris from lter

pleats using a garden
hose and high-pressure

nozzle. Start at the top

and work downward

towards handle. Repeat

until all pleats are clean.

Rinse out any debris

from the canister.

1 1

Reassemble the
ProClarity Filter.
Remember to replace
the depth lter with a
new one. Once the lter

is assembled, secure it

with the lter pins 1.

J-400

Trapped

Air

Bubbles

Cartridge 1

Cartridge 2

K

Submerge both lter

cartridges in spa. Tilt
threaded end upward
to remove trapped air
bubbles, then keep
cartridges submerged to
prevent air entrapment
during installation.

N

(Spa
Shell)

L

Place each cartridge
back into skimmer
well, then rotated
each cartridge handle
clockwise to thread back

into wall tting. DO NOT
OVERTIGHTEN!

M

Debris

Bag

Install clean debris bag

back onto the lter cover

clips as shown (you can

ip the lter skimmer

and use the back side to
extend usage).

Reinstall the skimmer
shield over the lters.

Then turn power to spa
back on.

Page 77

J-400

2.

3.

4.

Unlock
Drain

Open Drain

5.

15.2 Draining and Refilling

About every 3 to 6 months, you will want to replace the spa’s water. The

frequency depends on a number of variables including the amount of
use, number of users, attention paid to water quality maintenance, etc.
You will know it is time for a change when you cannot control sudsing
and/or you can no longer get the normal feel or sparkle to the water even
though the key water balance measurements are all within the proper
parameters.

CAUTION! READ THIS BEFORE DRAINING: To prevent dam­age to the spas components, turn off power to the spa at the circuit

breaker before draining it. Do not turn the power back on until your
spa has been relled.

CAUTION: There are certain precautions to keep in mind when
draining your spa. If it is extremely cold, and the spa is out­doors, freezing could occur in the lines or the equipment (see

“WINTERIZING,” page 81). On the other hand, if it is hot out­doors, do not leave the spa’s surface exposed to direct sunlight.

A. To drain your spa, perform the following steps (standard drain):

1. Turn off power to spa at breaker.

2. Locate the drain valve located on the front left

corner on the black plastic pan. Hold the
larger (rear) drain valve body to prevent it
from turning, then loosen and remove the
front cap to expose the underlying male hose
threads.

3. Attach a garden hose to the exposed threads.

4. Gently rotate the larger (rear) valve body
1/3 turn counterclockwise to unlock the drain

valve.

5. Pull the larger (rear) body outward as shown
to open drain.

6. After the spa drains, perform steps 2-5 in
reverse order to close the drain prior to relling

spa.

After relling, turn on power to the spa and follow
the steps listed under “Spa Fill Up Procedures” (page 18). Always ll
your spa through both lter buckets.

Page 78

J-400

B. To drain your spa, perform the following steps (QuickDrain):

1. Turn off power to spa at breaker.

2. Locate the QuickDrain valve on the left side of the black plastic pan
(Figure A).

3. Unscrew drain valve cap to expose the underlying female threads
(Figure B). Place the cap aside.

4. Screw in the adapter with hose that was included in the equipment
bay (Figure C). Make sure to direct the hose to an area where the

water will drain properly.

5. Once you being to install the QuickDrain adapter (Figure D) it will

push in the valve and the spa will start draining.

6. After the hot tub has drained, unscrew the QuickDrain adapter.
Reinstall the QuickDrain cap before relling hot tub.

Figure A

After relling, turn on power to the spa and follow the steps listed under
“Spa Fill Up Procedures” (page 18). Always ll your spa through both
lter buckets.

15.3 Cleaning the Spa Interior

To preserve the sheen of your spa’s surface, it is crucial that you avoid

using abrasive cleaners or cleaners which have adverse chemical effect
on the surface. If you are not certain as to the suitability of a particular

cleanser, consult your authorized Jacuzzi dealer. Regardless of the

cleanser used, use extreme care to assure that no soap residue is left on

the surface. This could cause severe sudsing when the spa is relled.

15.4 Pillow Care

Clean the headrests in your spa as needed by wiping them with a
cloth with soapy water. It is not necessary to remove the headrests for
cleaning. To remove headrests for long term storage or replacement,
grasp both ends of each headrest and gently pull inward towards the
center of the spa. To reinstall, over mounting strip and press down until
headrest mounting bracket emits a “click” sound. Then adjust headrest
height by simply moving up or down as desired.

15.5 Maintaining the Synthetic Cabinet

The synthetic cabinet requires little or no maintenance of any kind. To
clean, simply wipe cabinet with mild detergent soap solution and a clean
towel.

Figure B

Figure C

Figure D

Page 79

J-400

15.6 Cleaning the Control Panel

To clean, simply wipe cabinet with a micro-ber cloth that is used for
cleaning polycarbonate lenses.

CAUTION: Never spray cabinet with a high pressure garden
hose for any reason since this action may induce an electrical

short in the spa’s electrical equipment.

15.7 Vinyl Cover Care and Maintenance

Your Jacuzzi cover has a vinyl encasement. This vinyl encasement is
attractive and durable. Monthly cleaning and conditioning is strongly
recommended to maintain and increase the longevity of your cover.

A. To Clean and Condition the Vinyl Cover

1. Use a garden hose to loosen debris and dirt.

2. Using a large sponge or a soft bristle brush, use diluted or mild soap
and scrub the vinyl top. Rinse clean and do not allow soap to dry on
cover. Do not use soap on the underside of the cover.

3. Please check with your Jacuzzi Dealer for recommended cover

care and conditioning products. Condition using non-petroleum
based conditioners to keep the vinyl supple and threads/stitching

from drying out. Do not use solvents, abrasive cleaners or strong
detergents. Do not use products that contain silicone or alcohol.

B. Additional Care and Maintenance Instructions:

1. Debris can accumulate on the spa cover. Removal of snow or other

debris will help to avoid breakage of the foam cores.

2. Be sure to lock the cover straps to secure the cover from unwanted

or accidental entry.

3. Do not place heavy objects on the vinyl.

4. Do not walk, sit or stand on the cover.

5. Do not drag or use the aps/skirt or the cover lock straps to remove

the cover.

6. Use only recommended cover lift systems.

7. Use only chemicals and cleaners recommended by Jacuzzi.

8. Remember to keep spa covered when not in use. Maintaining proper
water levels assures efcient operation and efcient electrical usage.

9. Do not expose your spa to the sun for extended periods of time as
UV rays can damage the interior surface.

10. Use caution when removing cover. Before removing cover, assure all

locks have been released to avoid lock breakage and or cover strap
damage.

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J-400

15.8 Winterizing

Your Jacuzzi spa is designed to automatically protect itself against

freezing when operating properly. During periods of severe freezing

temperatures, you should check periodically to be certain that the
electrical supply to the spa has not been interrupted. Constantly check
the indicator light to make sure is it white, page 60. In extreme, bitter

cold weather (less than -20°F) we recommend that the circulation pump
is set for 24-Hour operation (Section 13.1 Programming The Primary
Filter Cycle, page 68) and that auto-heating is selected (Section 12.2
Auto-Heating, page 62) to protect against damage to the spa.

If you do not intend to use your spa, or if there is a prolonged power
outage during periods of severe freezing temperatures, it is important

that all water be removed from the spa and equipment to protect
against damage from freezing.

Expert winterization of your spa is highly recommended, contact

your authorized Jacuzzi dealer. In emergency situations, damage can

be minimized by taking the following steps:

CAUTION: TURN OFF POWER TO SPA.

1. Follow the directions on page 78 for draining the spa.

2. Turn the massage/diverter selector(s) into the middle combo position
to allow the water in the plumbing lines to drain, see page 60.

3. Turn the waterfall valve to the open position to allow the water in the
plumbing lines to drain, see page 59.

4. As the water level drops below the seats, use whatever means

necessary to get the water out of the recessed seating areas and
into the footwell, such as a wet/dry vacuum.

5. When the water level ceases to drop, use whatever means available

to remove any remaining water from the footwell, such as a wet/dry
vacuum.

6. Remove the equipment-side cabinet panels and locate the drain
plugs in the front of each pump (Figure A, page 12). Remove

these plugs to allow the water to drain out of the pumps and heater.

Note: Approximately one to two gallons will be released during this
procedure. Use a wet/dry vacuum or other means to keep this from
ooding the equipment compartment. Replace the drain plugs.

7. Loosen hose clamp at bottom of heater (Figure A, page 12) and
pull hose off of heater tting (twist the hose back and forth while

pulling downward). Tip hose down and allow to drain, then reinstall
hose and clamp.

8. Loosen the hose clamp on the circulation pump (if equipped) intake

behind the control box (Figure A) and pull the hose off (twist hose

back and forth while pulling outward). Tip hose down and allow to
drain, then reinstall hose and clamp.

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J-400

9. Loosen hose clamp at bottom of CLEARRAY® system and pull hose
off of CLEARRAY tting (twist the hose back and forth while pulling

downward). Tip hose down and allow to drain. Then reinstall hose

and clamp. Remove the cover of the CLEARRAY system to access
the UV bulb and quartz tube. Remove and store the UV bulb in a
safe location. Remove and dry off the quartz tube then reinstall it.
Depending on the length of time, consider replacing the UV bulb

when you resume use of your hot tub.

10. Re-install cabinet side panels and cover spa so that no casual

moisture can enter into it.

Consult your Jacuzzi dealer if you have any questions regarding winter
use or winterizing.

15.9 Restarting Your Spa in Cold Weather

If you want to start up your spa after it has sat empty for a time in
freezing temperatures, be aware that the water remaining in certain
sections of the piping may still be frozen. This situation will block water

ow preventing the spa from operating properly and possibly damaging

the equipment. We recommend you consult your dealer for guidance
before attempting to restart your spa under these conditions.

16.0 Water Quality Maintenance

To decrease the risk of contracting a waterborne illness (e.g. an infection,
bacteria or virus) and/or respiratory ailments

within specied limits. This will enhance your enjoyment and prolong
the life of the hot tub’s equipment. Doing so requires regular attention

because the water chemistry involved is a balance of several factors.
Procrastination in regard to water maintenance will result in poor and
potentially unhealthful conditions for soaking and even damage to your

hot tub investment. For specic guidance on maintaining water quality,

consult your authorized Jacuzzi dealer who can recommend appropriate
chemical products for sanitizing and maintaining your hot tub.

, m

aintain water quality

WARNING: FAILURE TO MAINTAIN WATER QUALITY

WILL:

!

• Increase risk of contracting a waterborne illness (e.g. an
infection bacteria or virus) and/or respiratory ailments

• Damage the equipment, components and spa shell, which
are not covered under the hot tub’s warranty.

CAUTION: Never store hot tub chemicals inside the hot tub’s

equipment bay. The equipment bay may reach elevated tempera­tures, this is where high voltage electronic devices are located. This
area is not intended for storage of any kind.

Page 82

.

J-400

16.1 pH Control

pH is a measure of relative acidity or alkalinity of water and is measured

on a scale of 0 to 14. The midpoint of 7 is said to be neutral, above which

is alkaline and below which is acidic. In spa water, it is very important
to maintain a slightly alkaline condition of 7.4 to 7.6. Problems become
proportionately severe the further outside of this range the water gets.

A low pH will be corrosive to metals in the spa equipment. A high pH will

cause minerals to deposit on the interior surface (scaling). In addition,
the ability of the sanitation agents to keep the spa clean is severely
affected as the pH moves beyond the ideal range. That is why almost all
spa water test kits contain a measure for pH as well as sanitizer.

16.2 Sanitizing

To destroy bacteria and organic compounds in the spa water, a sanitizer
must be used regularly. Chlorine and bromine are the two most popular

sanitizers used to date. The “Proclear Mineral Spa Clarier” designed
especially for your hot tub is a benecial product for water maintenance.
Many other additives are available for your spa. Some are necessary
to compensate for out-of-balance water; some aid in cosmetic water

treatment and others simply alter the feel or smell of the water. Your
authorized Jacuzzi dealer can advise you on the use of these additives.
When adding spa shock (chlorine or non-chlorine) or pH balancing
chemicals activate the jet pump(s) and leave the spa cover open for a

minimum of 20 minutes. By doing this you will allow excessive chemical

vapors to exit the spa, protecting pillows and plastic knobs from chemical
attack.

WARNING: RISK OF PERSONAL INJURY, DROWNING

OR ENTRAPMENT!

!

Never leave your hot tub unattended for any reason while the
cover is open and accessible, especially to small children and
animals!

CAUTION: RISK OF PERSONAL INJURY OR SPA DAMAGE!

Never add chlorine tablets (trichlor) or acid to your hot tub for
any reason! These chemicals may damage components within
your hot tub, burn or irritate your skin, create a rash and void
the manufacturer warranty for your spa.

16.3 Other Additives

Many other additives are available for your spa. Some are necessary

to compensate for out-of-balance water, some aid in cosmetic water
treatment and others simply alter the feel or smell of the water. Your
authorized Jacuzzi dealer can advise you on the use of these additives.

Page 83

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16.4 CLEARRAY® (Ultraviolet) Water Purification System

CLEARRAY Water Purication System is exclusive
technology utilizing natural ultraviolet technology to
eliminate waterborne bacteria, viruses, and algae in
portable spas. The ultraviolet light otherwise know as

UV-C or germicidal light inactivates the microorganisms
disrupting the DNA so that it cannot reproduce and is
considered lifeless. CLEARRAY is plumbed in-line with your
ltration system. After the water is drawn from the pump, lter,
and heater it is then directed though the CLEARRAY system.

Water passes through an ultraviolet light energy that treats and
disinfects the water. The water is then pumped back into the
spa giving you crystal clear water instantly. The system has a

ballast that is the power supply for the purication system; it
has two LED indicator lights the green indicating incoming power ow
and the red indicating the system is properly working. CLEARRAY is

standard for all models.

Note: The CLEARRAY System only runs when the circulation pump

is running and shuts off when either jets pump is manually activated

during spa use. The system will remain off for 5 minutes after both jets

pumps time out or are manually turned off, then resume operations if the
circulation pump is programmed to run.

After a year the bulb must be replaced. If the UV timer has been
programmed correctly a message will appear on the LED display when

the time allotted has expired. In order to clear the “blb” message a new

UV bulb needs to be installed and the timer must be reset (Section 12.5,
page 66).

WARNING!

DO NOT LOOK AT LIT BULB

SEVERE EYE DAMAGE

OR BLINDNESS CAN OCCUR

1

2
0

­230

V

16.5 CLEARRAY® Bulb Replacement and Quartz Tube

Maintenance

Important: It is MANDATORY that the UV bulb is replaced and the

quartz tube be cleaned every 12 months to maintain optimum

performance.

1

4

2

3

13

6

5

12

8

7

9

Figure 1

10

11

Page 84

J-400

DANGER: TURN THE SPA BREAKER TO THE OFF

!

POSITION!

!

WARNING: DRAIN THE SPA IF YOU ARE REPLACING OR

CLEANING THE QUARTZ TUBE!

WARNING: ALLOW BULB TO COOL DOWN PRIOR TO

!

REMOVING FROM QUARTZ TUBE.

DANGER: NEVER LOOK AT THE LIT BULB. THIS CAN

!

CAUSE SEVERE EYE DAMAGE OR BLINDNESS.

UV bulb replacement and quartz tube maintenance:
Note: Location of CLEARRAY System and connection may vary by

model.

1. Turn the breaker to the spa OFF. DRAIN YOUR SPA.

Disconnect the CLEARRAY System from the
controller, Figure 2.

Note: If you are only replacing the UV bulb then the spa

does not have to be drained. You will need to drain it if

Connection

you are replacing or cleaning the quartz tube.

Figure 2

DANGER: NEVER REMOVE COVER WITHOUT FIRST

TURNING OFF AT POWER SOURCE AND DRAINING THE

!

SPA.

2. Once the UV bulb has cooled off remove the CLEARRAY System

enclosure cover (10) and gasket (9) by removing the four screws

(11).

Figure 3

7

Figure 4

Figure 5

UV
Unit

WARNING!

DONOT LOOK AT LIT BULB

SEVERE EYE DAMAGE

OR BLINDNESS CAN OCCUR

4

8

4

5

3. Remove the black bulb boot (8) by sliding it over the cable away from
the quartz seal compression nut (7), Figure 3.

4. Slowly remove the UV bulb (4) out of the quartz tube.

5. Remove bulb socket (5) from the UV bulb (4), Figure 4.

6. Remove the quartz seal compression nut (7) by turning it
counterclockwise, Figure 3. Use a pair of
channel-lock pliers if needed, Figure 5. You will

notice that there is a stainless steel compression

2

13

washer (6) that slides over the quartz tube. Save
the washer (6) for later use, Figure 6. There is
also a black seal ring (13), grasp the black seal
ring; slowly and carefully remove the quartz tube.

7

6

Figure 6

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J-400

7. Now you are ready to clean or replace the quartz tube (2). For the
cleaning of the quartz tube (2), follow steps 8 and 9 then proceed to
step 10. For replacing of the quartz tube (2), skip steps 8 and 9 and
proceed to step 10.

8. Cleaning quartz tube: Clean the quartz tube by wiping until clear
using a paper towel or a dry cotton cloth. If needed a household tub

and shower lime removal product can be used.

WARNING: Do not use abrasive cleaners as they can

!

scratch the quartz tube surface.

9. Rinse the quartz tube with clean water to completely remove any
cleaning products that were used in step 4.

10. Replacing quartz tube: You will notice that the new quartz tube

does not have a black cushion on the domed end as the old quartz
tube does. This is normal as the cushion was provided with the
original quartz tube to protect it from breakage during transportation.

Install the black seal ring (13) over the opened end of the quartz
tube. Place the new quartz tube (2) into the water chamber (1) with
the domed end rst making sure it is inserted and seated inside the
quartz end holder. Only a small portion will be exposed when it is

seated correctly.

11. Reinstall the compression washer (6) over the open end of the quartz
tube (2). Push it against the quartz black seal ring (13).

12. Reinstall and hand tighten the quartz seal compression nut (7) by

turning it clockwise.

13. Rell your spa.

14. System Test 1: Assure there is no water dripping from the seal
compression nut (7). If water is visible, STOP and tighten the

compression nut (7) using a pair of channel lock pliers to a maximum

of 1/4 turn. If that does not x the leak, then repeat quartz tube
maintenance process from step 1 through step 13. Make sure there
is no water leaking before proceeding to step 15.

15. System Test 2: Reconnect the CLEARR AY System to the controller.
Turn breaker back ON and turn on the pump to circulate the water
through the CLEARRAY System. Wait for 5 minutes and assure no
water is dripping. If water is visible, STOP, x the leak by repeating
quartz tube maintenance process from step 1 through step 14. Make

sure there is no water visible. Turn the pump and breaker OFF,
and disconnect the CLEARRAY System from the controller

BEFORE proceeding to step 16.

16. Reconnect the bulb socket (5) to the new UV bulb (4) make sure you
use the latex glove provided when handling the UV bulb.

Note: Align pins on UV bulb (4) to the receptacle holes on the bulb socket

(5) before inserting the pins completely into socket holes. Failure to do so
will damage the UV bulb.

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J-400

WARNING: DO NOT TOUCH THE NEW UV BULB WITH

YOUR BARE HAND. Oil on your skin will cause hot spot on

!

the UV bulb and shorten the life of your UV bulb. Use the pro­vided latex glove to handle the UV bulb.

17. Slide the new UV bulb (4) back inside the quartz tube, Figure 3.

18. Reinstall the black bulb boot (8) back over the quartz seal

compression nut (7).

19. Reinstall the enclosure cover (10) with gasket (9) and secure with

the screws.

20. Reconnect the CLEARR AY System to the controller and turn on the

power to the spa.

21. Properly dispose of the old UV bulb.

WARNING: This CLEARRAY System includes a UV bulb,

which contains mercury. Dispose of the bulb in accordance

!

with disposal laws. See www.lamprecycle.org.

22. Once power is activated you can check the ballast
(12), Figure 7, to see if the CLEARRAY System is
functioning. A solid green light indicates that the
CLEARRAY System is being provided power and
should always be on. A solid red light indicates that
UV bulb is activated.

Indicator
Lights

1
2

0

­230

V

Figure 7

Page 87

J-400

98

F

Temp.

4:05 PM

17.0 Error/Display Messages

There are a number of unique functions designed into
your Jacuzzi spa to protect it from damage and/or to aid
in troubleshooting. When an error occurs the spa will

notify you by showing the screen below and an error code next to it. Also

the indicator light located on the front cabinet panel of the spa is an early
detection system that will notify you when the spa needs immediate

attention. A solid white light indicates that all operations are normal. A
solid red light indicates that immediate attention is required to clear or x

an error code. Following is a listing of all the possible messages along
with their meanings. Always insist on genuine Jacuzzi replacement

parts.

Error

Overheat Protection Red Shorted Sensor (Hi-Limit) Red

Water is below set-temp White Start-up Malfunction Red

Communication Error Red Open Flow Switch Red

Pump does not operate Red Closed Flow Switch Red

Freeze Protection White Audio Comm. Malfunction White

Emergency Shutdown Red Blinking Heater Icon White

Open Sensor Red Extended Temp Activated White

Shorted Sensor Red Please Check Filter White

Open Sensor (Hi-Limit) Red Feature Not Installed White

Logo
Light

!

“Displays

Error

Message”

Error

Logo
Light

1. Overheat protection: (Heater is deactivated, lter/circulation pump is
activated). Water temperature is above acceptable limits. DO NOT

ENTER THE WATER! Remove spa cover to speed cooling. See

“Water Is Too Hot” on page 93. If condition persists, contact your
authorized dealer or authorized service center.

WARNING: RISK OF HYPERTHERMIA (OVER-HEAT-

!

ING) CAUSING SEVERE INJURY, BURNS, OR WELTS.

2. Water is below set-temp: If the spa water is more than 20°F/6°C

cooler than the temperature set point, the circulation pump and
heater will automatically activate to provide freeze protection. The
spa will stay in this mode until the water temperature reaches

15 degrees below the set temperature. No corrective action is

necessary.

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J-400

3. Communication error: Communication between the control panel and
circuit board is faulty. If condition persists, contact your authorized
dealer or service organization.

4. Pump does not operate: Proper ow of water is inhibited or a ow

switch has malfunctioned. Check for proper water level and for
clogged lter (page 74). If no sound is detected or if a “buzzing”
sound is detected, turn off power to the hot tub. Pump may not be
properly primed. If condition persists, contact your authorized dealer

or service organization.

5. Freeze protection: A potential freeze condition has been detected. No

action is required. Jets pump(s) and heater operate until the spa is out

of danger. Depending on the amperage provided, operation will be as
follows:

• In 60A or 20A (50Hz only) logic, the heater remains on at all

times, while pump 1 and pump 2 turn on for 10 minutes and then
off for 10 minutes. The pumps will alternate on and off until the

spa gets out of the freeze condition.

• In 50A or 30A logic, the heater turns on for 10 minutes then turns

off. Then pump 1 and pump 2 turn on for 10 minutes, then turn

off. The spa will alternate between the heater and the pumps
being on and off until the spa gets out of the freeze condition.

Note: The pumps cannot be manually controlled while the Freeze
condition is active. If a button is pushed, the error message will go away,

but will reappear if the spa is still in the Freeze condition 5 minutes later.
This error commonly occurs when the spa is rst lled because tap water

is often very cold.

6. Emergency shutdown: Water temperature is above acceptable limits.
DO NOT ENTER SPA! (spa is deactivated) A problem has been

detected which could cause damage to the spa or its components.
Contact your authorized dealer or service organization.

WARNING: RISK OF HYPERTHERMIA (OVER-HEAT-

!

ING) CAUSING SEVERE INJURY, BURNS, OR WELTS.

7. Open sensor: The temperature sensor is not functional. Heater is
disabled. This must be repaired only by a qualied authorized service

organization or service technician.

8. Shorted sensor: The temperature sensor is not functional. Heater is

disabled. This must be repaired only by a qualied authorized service

organization or service technician.

9. Open sensor: The hi-limit temperature sensor is not functional.

Heater is disabled. This must be repaired only by a qualied

authorized service organization or service technician.

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10. Shorted sensor: The hi-limit temperature sensor is not functional.
Heater is disabled. This must be repaired only by a qualied

authorized service organization or service technician.

11. Start-up malfunction: Flow switch is non-functional. Closed or

shorted ow switch on system start-up (system disabled). This
must be repaired only by an authorized dealer or qualied service

organization.

12. Open Flow Switch: (Heater is deactivated. The lter/circulation may
also be deactivated.) The ow switch is malfunctioning open, the
circulation pump’s lter cartridge is excessively dirty, or an air lock

condition has occurred at the circulation pump intake. Contact your
authorized dealer or service organization.

13. Closed Flow Switch: (Heater is deactivated. The lter/circulation
may also be deactivated.) The ow switch is malfunctioning closed.

Contact your authorized dealer or service organization.

14. Audio Communication Malfunction: Communication between the
control panel and audio system is faulty. Shutdown power to the
spa, wait 3 seconds and restart the spa to reset the communication.

Contact your authorized dealer or service organization.

15. Blinking Heater icon: This icon will blink on and off to indicate that:

• The temperature sensor is sensing a -20°F/6°C

difference between the actual and set temperature or;

• The temperature sensor is sensing a temperature above

112°F/44°C or the hi-limit temperature sensor is sensing
a temperature above 116°F/46°C.

16. Extended Temperature Activated:

The spa is set to go up to

104°F (40°C), but it can
be set to reach 106°F
(41°C). To access the

extended temperature

A

B

6:45 PM

F

106

Extended Temperature

Activated

C

Temp.

D

you must press the “Up”
(on the Quad Keypad) button and button D at the
same time for 2 seconds. The system will now allow you to raise the
temperature to 106°F (41°C) and the LCD display will read
“EXTENDED TEMPERATURE ACTIVATED” (Figure A). To clear this
message, just press the Down button on the Quad Keypad to lower
the temperature below or back to 104°F (40°C).

Page 90

UP

Figure A

J-400

Primary
Secondary

Press to

reset to default

SETTINGS 2

OFF

3

2

Reset Settings?

Press to confirm

Press to cancel

Primary
Secondary

Press to

reset to default

SETTINGS 2

OFF

3

2

17. Please Check Filter!

6:45 P M

This message will appear when the lter

reminder time has expired (Figure B).

Please remove the ProClarity/Proclear

lters and lter/debris bag for cleaning or

102

Please check filt er!

Temp.

F

replacement.

18. Feature not installed:

Figure B

This message will appear when a user tries to activate

a feature that is not installed. To clear the message press button D to

return to the Main Menu.

19. Clear Settings 2 Programs:

This message will appear when you choose to reset all settings 2

menu settings back to factory defaults (Figure C). You can either
press the Splash button to reset or press the Previous button D to

cancel.

Figure C

SETTINGS 2

Primary
Secondary

2

3

Press to

reset to default

OFF

Reset Settings?

Press to confirm

Press to cancel

20. Remote bonding screens:

These message screens will appear when the wireless remote has

been bonded to the spa and can now be used to control the spa

functions (Figure D).

Figure D

REMOTE CONTROL

CONNECTION

REMOTE CONTROL

CONNECTION

Enjoy

Page 91

J-400

18.0 Troubleshooting Procedures

In the unlikely event your spa is not working the way you believe it

should, please rst review all the installation and operating instructions in
this manual and check the message on the panel display; second, if you
are still not satised it is working properly, please follow the appropriate

troubleshooting instructions.

PROBLEM PROCEDURE

NONE OF THE
COMPONENTS
OPERATE (i.e.

pump light)

Check the control panel lights.

1. If there are letters or symbols displayed on
the screen, refer to the previous section to
determine the meaning and action required.

2. If nothing appears on the screen:

A. Check the household circuit breaker.

B. Contact you dealer or authorized service

center.

PUMP DOES
NOT OPERATE
AND ICON DOES

Pump Priming Instructions:

1. Turn off power to the spa.

2. Remove the handle from the massage selector supplied by the pump

you are priming.

3. Loosen the massage selector’s cap slightly (counterclockwise),

listening for the air to seep out.

4. Tighten the cap nger-tight, replace the handle and turn the hot tub’s

power back on.

Note: This method must be used for the jet’s pumps because these
pumps are not connected to the main lter system in any way.

CAUTION: If freezing conditions exist and pump is not operational,

take measures to protect the system from freeze damage. See
Section titled “Winterizing” (page 81).

Activate the “JETS”:

1. If no sound is detected or if a “buzzing” sound
is detected, turn off power to the spa and
contact your dealer or service center.

2. If motor operates but no water ows to jets:
A. Pump may not be properly primed. See

instructions below.

B. Contact dealer or authorized service center.

Page 92

J-400

POOR JET ACTION
(see pages 23-40)

WATER IS TOO HOT 1. Reduce thermostat setting (page 19).

NO HEAT 1. Check thermostat setting.

FILTER/CIRCULATION
PUMP OFF

1. Make certain the jets pump is turned on.

2. Check position of massage selectors.

3. Open air control for selected jet system.

4. Check for adequate water level.

5. Check for dirty lter (page 74).

2. Switch hot tub to “Programmable” mode

to turn heater on only during programmed

lter cycles (page 63).

2. Keep the cover in place while heating.

3. If heater indicator is displayed, but no

temperature increase is experienced after
a reasonable period of time, contact your
dealer or authorized service center.

1. Verify lter/circulation pump is
programmed to run 12 hours a day (page

68).

2. Filter/circulation pump cycle canceled by
power interruption. Wait 24 hours for hot

tub to reset.

3. Hot tub water is warmer than 95°F (34°C)

and two degrees warmer than the set

temperature. The “Summer Logic” safety
feature has activated. See note on page
68 for details.

Jacuzzi builds the best spas in the industry. Nonetheless, we are always
striving to improve the quality and features of our products. Your input
as a Jacuzzi spa owner is a cherished part of this process. If you have
any comments or suggestions, or if you wish to be informed on any new

products for your spa, please write to us.

CONGRATULATIONS on your good taste and welcome to the happiest
and most relaxed family in the world!

Page 93

J-400

Red (L2)

Pigtail

Neutral Bus

Ground

Black (L1)

Green

Main

Service

Panel

with

GFCI

2-Pole
GFCI
Breaker

Ground/Bonding Lug**

2-Pole Circuit Breaker with 2-Wire Grounded Load Connection

(3 Wires to Hot Tub, 2-Hot (L1-L2), 1-Ground)

White (N)

Black (L1)

Red (L2)

240 VAC

No Load Neutral Wire

Note: service disconnect not
shown in this diagram.
The control box TB1 terminal
position varies between models.

Red (L2)

Red (L2)

Pigtail

Neutral Bus

Ground

Black (L1)

Black (L1)

Green

GFCI Sub Panel*

Main Panel*

2-Pole
GFCI
Breaker

Ground/Bonding Lug**

No Load Neutral Wire

Main Panel with Secondary GFCI Shut-Off Box Using a

2-Pole GFCI Breaker with 2-Wire Grounded Connection

(3 Wires to Hot Tub, 2-Hot (L1-L2), 1-Ground)

White (N)

Green (Ground)

*GFCI Sub Panel commonly
used when recommended GFCI
does not install in Main Panel.

Note: service disconnect not
shown in this diagram.
The control box TB1 terminal
position varies between models.

B

A

240 VAC

19.0 Typical Spa Wiring Diagrams

19.1 Wiring diagram for North American 60 Hz Models Only

Page 94