Jacobs Ladder 2 Owner's Manual

OWNER’S MANUAL

CONTACT US:

Jacobs Ladder LLC

6292 Walmore Rd
Niagara Falls, NY 14304

1.866.697.4100 (toll free)

1.716.692.1780 (fax)

1.716.930.1285 (service)
[e-mail]

[e-mail] jacobsladderexercise.com

WELCOME

Welcome to the Jacobs Ladder Family. Please take a few minutes to familiarize yourself with

your new ladder by reading the information contained in the Owners Manual. We are proud of

the quality of each of our products.

Jacobs Ladder provides the most ecient exercise for those serious about conditioning.

Unlike most cardio machines, this patented treadmill climber utilizes low impact, high range of

motion exercise to provide a superior cardio workout to both the upper and lower body.

Jacobs Ladder is an innovative cardio machine with ladder-type rungs on a non-motorized

continuous treadmill. It’s self-paced, so the faster you go the faster it goes.

Jacobs Ladder 2 oers the same workout and the same reliability as the revolutionary Jacobs

Ladder, yet designed for the home and small commercial environment.

INCLUDED IN YOUR PACKAGE:

Jacobs Ladder 2

Jacobs Ladder Waist Belt (2)

AC Power Adapter

Stability Bars

PRODUCT SPECIFICATIONS

Frame: Welded Tubular Steel
Length: 76"
Width: 27. 25"
Height: 65.5"
Weight: 300 lbs
Rungs: Steel Tube with Polyurethane Sleeve
Case: ABS/Polyethylene
Power: 110 V (220 V available upon request)
Ceiling Height Requirement: 7.5 Feet
Digital Readouts: Elapsed Time, Feet Climbed, Rate (Feet/Min), Calorie Burn, Heart Rate (wireless)

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TABLE OF CONTENTS

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Proper Use Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Assembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How to Obtain Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

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IMPORTANT SAFETY INFORMATION

Warning: Before beginning any tness program you should have a complete physical ex-

amination by your physician. Consult your physician for the heart rate appropriate for your

tness condition. Exercising on Jacobs Ladder 2 may cause rapid heart rate increase. If you
feel faint, develop chest pain, experience severe musculoskeletal discomfort or have diculty

breathing, terminate the exercise session immediately and consult a physician. Failure to do
so may result in serious bodily injury or death.

In order to slow machine, slow your steps. In order to stop machine, stop your steps and allow
the machine to brake.

Do not use the machine without wearing the Waist Belt. The Waist Belt controls the brake as
well as the rung speed.

Start out slowly and increase rung speed carefully while wearing Waist Belt.

Never let anyone touch the waist belt cable while machine is being used. Tugging the cable
will cause rung speed increase.

Advanced Exercise: Always read and understand Operating Instructions before use.

Never allow small children to operate machine. Keep small children away from machine while
in operation.

Never sprint on Jacobs Ladder 2. Increase your speed at a steady pace until you reach an
appropriate speed.

Never place towels or other objects under the rungs or at the bottom of the machine.

Proper Use Instruction

1.) Plug the unit in with the AC Adapter to power the display

2.) Cover the RESET eye (located below the Heart Rate readout) with your nger for
3 seconds to enter weight. Set your weight by tapping the RESET eye.

3.) Set your height on the Height adjustment section of the Waist Belt

4.) Attach the Waist Belt to your waist, placing the strap o the center of your back

5.) Step onto the machine and begin climbing. Accelerate slowly to let the machine adjust
to your speed. You may want to start out using the side handles until you get used to
the movement.

6.) In order to stop, simply stop climbing and coast to the bottom.

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ASSEMBLY INSTRUCTIONS

Take the following steps to assemble the Jacobs Ladder 2.

1. Unpack the ladder and remove the packing materials from the base and upright/console
assembly.

2. Unbolt the ladder from the pallet and roll it on to the oor.

CAUTION: To avoid injury and ensure your safety, be sure to get the appropriate

number of people to help you move the ladder to its nal location. A fully assembled

Jacobs Ladder 2 is very heavy and you might injure yourself if you move the ladder
improperly.

If you need to move the ladder, ask for assistance. Roll the ladder on its rear transport

wheels to its new location by slowly tipping the ladder back to engage the wheel. Be sure
to have assistance as ladder is heavy. Additional help supporting the front end of the
ladder will improve the ease of movement.

Make sure that the ladder is unplugged. Do not assemble the ladder if it is plugged into a

power outlet.

3. Once in its nal position, use a 5/8" wrench to remove the two nuts/bolts located at the

bottom base of the ladder, holding the transport wheels in place. Keep both bolts and
nuts, as they will be reused. Remove the transport wheels and store for future use.

4. Install the Ladder support feet in
the location where the wheels were
removed. Two 3/8" bolts should be
installed through the main base into
each of the two support feet. Each
foot should be located in the same
center section where the wheel was
previously removed. A 3/8" nut should
be installed on the end of the bolt
as it projects through the opposite
mounting wall of the main base. Tight­en each nut to ensure no movement
occurs in the feet.

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5. If you need to move the ladder, ask for assistance. Transport wheels can be reinstalled to
assist in the relocation of the ladder. Roll the ladder on its transport wheels to its new
location by lifting the rear end of the unit. Reminder—The ladder should never be moved
with one person.

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DISPLAY

(1) Elapsed Time

When the machine is in use, this eld will display the elapsed time of the workout. When

the unit is not moving, this eld will display “HOLD”.

(2) Distance in Feet

When the machine is in use, this eld will display the total distance climbed in feet.

(3) Heart Rate

This unit is equipped with a wireless receiver located under the deck of the machine. This

receiver can detect signal from any Polar brand Heart Rate Device. When the display is on

and a users signal is detected, the heart rate will show in this eld.

(4) Rate Ft/Min

When the display initially powers up, this eld will say “150”. This is to say that a default

user weight of 150 lbs will be used to calculate calories burned. You can change the set

weight in 10-pound increments by swiping your nger over the reset sensor. You can

choose a weight from 100-330lbs.

Once a workout is started, this eld will display the current speed that the user is

climbing in feet per minute.

(5) Calories

When the display initially powers up, this eld will say “LBS”. This is to prompt the user to

input their weight if desired and will begin to display calories burned once the workout has
begun. If no weight is input, the unit will use a default weight of 150 lbs to calculate calorie
burn.

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(6) Reset

The reset sensor is an optic sensor located behind the faceplate. The user swiping their

nger over the sensor triggers the reset sensor. When the display initially powers up, the
user can change the default weight setting by swiping their nger over the sensor until the

desired weight is reached.

If you miss the opportunity to enter your weight and want to go back, just hold your

nger over the reset sensor for three seconds. Doing so will clear out the information in the

display and take you back to where you can enter your weight.

When your workout is completed, you can clear out the information on the display by

swiping your nger over the reset sensor.

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MAINTENANCE

Care and Cleaning

It is not recommended that you oil or grease the chains on Jacobs Ladder 2. Greasing the
chains can prevent the machine from running smoothly.

The Jacobs Ladder 2 machine and rungs can be cleaned using any mild household cleaner
that you use on other cardio machines.

Never put polish or wax on the rungs. This will cause the rungs to become slippery and
unsafe.

Never put polish or wax on the black plastic runners at either end of the rungs. This will
prevent the machine from running smoothly.

IMPORTANT: The black plastic strips located underneath the plastic side rails must be kept
clean. Do not get any grease, oil, polish, etc.. on the black plastic strips.

Wipe down the display board with a damp cloth

Do not use cleaning sprays, large amounts of soap or water, abrasive or sharp objects on the
display board.

Please refer to the Preventative Maintenance Section.

Troubleshooting

Problem Possible Cause What To Do

Clean Stainless Steel Rung Plates

Macine seems to be slipping Dirty Stainless / UHMW Strips

Macine seems to be jumping Loose Chains

Display resets in mid-workout Bad Adapter connection

(See Maintenance Procedure:

www.youtube.com/watch?v=A8fqUlRUbM0)

Tighten Chains
(See Maintenance Procedure:

www.youtube.com/watch?v=c3xlA_Z_74E)

Check AC Adapter connection or
replace adapter

Preventative Maintenance

Operation Frequency

Clean Stainless Steel Rung Plates Annually

Tighten Chains Once after rst 3 months and then annually

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EXPLODED DIAGRAM

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ITEM NO. PART DESCRIPTION QTY

1 LEFT FRONT KICK PLATE 1

2 UPPER JACK SHAFT 1

3 UHMW STRIP 2

4 RUNG ASSEMBLY 16

5 ABS LEFT COVER LOWER 1

6 PAN 1

7 ABS UPPER BACK PANEL 1

8 LOWER DRIVE CHAIN 1

9 SIDE HANDLE 2

10 RIGHT FRONT KICK PLATE 1

11 8" PULLEY 1

12 TOP AXLE 1

13 TRANSPORT WHEEL 2

14 UPPER DRIVE CHAIN 1

15 LOWER JACK SHAFT 1

16 RUNG CHAIN 2

17 UHMW TAPE 2

18 LEFT SIDE RAIL 1

19 BOTTOM SPROCKET 2

20 V BELT 1

21 BLOWER DOOR 1

22 RIGHT SIDE RAIL 1

23 ABS RIGHT COVER UPPER 1

24 TOP PLATE 1

25 ABS LEFT COVER UPPER 1

26 ABS CENTER BACK STRIP 1

27 BLOWER ASSEMBLY 1

28 ABS RIGHT COVER LOWER 1

29 POWER BOARD/BATTERY ASM 1

30 BRAKE ARM 1

31 CABLE SPRING 1

32 BRAKE SPRING 1

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HOW TO OBTAIN SERVICE

Do not attempt to service the ladder yourself except for the maintenance and diagnostic tasks
described in the PREVENTATIVE MAINTENANCE section of this manual. The Jacobs Ladder 2
does not contain any user-serviceable parts. For information about the product, contact the
following:

Jacobs Ladder LLC

6292 Walmore Rd
Niagara Falls, NY 14304
USA

Tel: [phone]
Fax: [phone]
Email: [e-mail]

To help customer service expedite your call, have the serial number of your unit readily available
as well as Customer information and an accurate description of the state of the unit. The serial
number is located on the back of the ladder near the lower left corner.

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PRODUCT WARRANTY

2 YEARS ON ALL PARTS

JACOBS LADDER LLC EXPRESSLY WARRANTS ALL NEW PRODUCTS TO BE FREE FROM DEFECTS IN
MATERIALS AND MANUFACTURE FOR THE WARRANTY PERIODS SET FORTH ABOVE. THE WARRANTY
PERIODS COMMENCE ON THE INVOICE DATE ON THE ORIGINAL PURCHASE. THIS WARRANTY
APPLIES ONLY AGAINST DEFECTS DISCOVERED WITHIN THE WARRANTY PERIOD AND EXTENDS
ONLY TO THE ORIGINAL PURCHASER OF THE PRODUCT. ONLY PARTS, REPAIRS, MODIFICATION
AND/OR MAINTENANCE SUPPLIED BY JACOBS LADDER LLC REPRESENTATIVE, UNDER THE TERMS
OF THIS WARRANTY, WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY
PERIOD. TO PROCESS A CLAIM UNDER THIS WARRANTY, THE PURCHASER MUST NOTIFY JACOBS
LADDER LLC IN WRITING OR BY FAX WITHIN 30 DAYS AFTER THE DISCOVERY OF THE ALLEGED
DEFECT AND MAKE THE PRODUCT AVAILABLE FOR INSPECTION BY A JACOBS LADDER LLC
REPRESENTATIVE. FAILURE TO TIMELY AND PROPERLY NOTIFY JACOBS LADDER LLC IN WRITING
OR BY FAX WILL RESULT IN NULLIFICATION OF THIS WARRANTY.

ANY PARTS, REPAIRS, MODIFICATION AND/OR MAINTENANCE SUPPLIED BY A NON-JACOBS LADDER
REPRESENTATIVE VOIDS THE ENTIRE WARRANTY FOR THIS EXERCISE MACHINE.

NO OTHER EXPRESS WARRANTY IS GIVEN WITH THE PURCHASE ORDER AND JACOBS LADDER LLC
DISCLAIMS ANY AUTHORITY FOR ANY EMPLOYEE TO PROVIDE OR MAKE ANY OTHER WARRANTY
OF ANY KIND WHETHER IN WRITING OR ORALLY.

This warranty is valid only in accordance with the conditions set forth below:

1. The warranty applies to the Jacobs Ladder LLC product only while
a. Title and possession remain in the original purchaser and proof of purchase is demonstrated,

b. It has not been subjected to casualty, misuse, abuse, service or modication performed and not

authorized by Jacobs Ladder LLC representative,

c. Claims are made timely and properly within the warranty period by written notice or fax (30 days

notice).

2. This warranty does not cover damage or equipment failure caused by any type of electrical surge and/
or failure to adhere Jacobs Ladder LLC Operating Instructions and Care and Cleaning Instructions.

3. Except in Canada, Jacobs Ladder LLC does not pay labor outside of the United States.

4. Warranties outside the United States and Canada may vary. Please contact your local Dealer for details.

This limited warranty shall not apply to:

1. Software version upgrades

2. Cosmetic items, including, but not limited to the following: grips, seats, and labels.

3. Repairs performed on Jacobs Ladder LLC equipment missing a serial number or with a serial tag that
has been altered or defaced.

4. Service calls to correct installation of the equipment or instruct the owners on how to use the equipment.

5. Pickup, delivery, or freight charges involved with repairs.

6. Any labor costs incurred beyond the applicable labor warranty period.

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DISCLAIMER

The express warranties provided herein are the exclusive warranties given by Jacobs Ladder LLC and
supersede any prior, contrary or additional representation/warranties, written or oral. ANY IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A
PARTICULAR PURPOSE THAT APPLY TO ANY PARTS DESCRIBED ABOVE ARE LIMITED IN DURATION
TO THE PERIODS OF EXPRESS WARRANTIES GIVEN ABOVE FOR THOSE SAME PARTS. JACOBS
LADDER HEREBY DISCLAIMS AND EXCLUDES THOSE WARRANTIES THEREAFTER. SOME STATES DO
NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. JACOBS LADDER LLC ALSO HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER OBLIGATIONS OR LIABILITIES, EXPRESS OR IMPLIED ARISING BY LAW OR OTHERWISE WITH
REGARD TO ANY NONCONFORMANCE OR DEFECT IN ANY PRODUCT, INCLUDING BUT NOT LIMITED
TO: (A) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY IN TORT, WHETHER OR NOT ARISING
FROM THE NEGLIGENCE OF JACOBS LADDER LLC OR ITS SUPPLIERS (WHETHER ACTIVE, PASSIVE
OR IMPUTED) AND (B) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OF OR
DAMAGE TO ANY EQUIPMENT. THIS DISCLAIMER AND RELEASE SHALL APPLY EVEN IF THE EXPRESS
WARRANTY SET FORTH ABOVE FAILS IN ITS ESSENTIAL PURPOSE.

JACOBS LADDER LLC DISCLAIMS AND DOES NOT PROVIDE ANY EXPRESS WARRANTIES OR IMPLIED
WARRANTIES OF MERCHANTABILITY AND/OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
of the Waist Belt, the Power Supply Cord or the Polar Heart Rate Monitor. Any warranty from Polar can be
found and viewed on www.polarusa.com.

EXCLISIVE REMEDIES:
For any product described above that fails to conform to its warranty, Jacobs Ladder LLC Representative
will exclusively provide repairs provided the equipment has not been subject to casualty, misuse, abuse,
service or modication performed and not authorized by Jacobs Ladder LLC representative. Service
must be obtained by calling Jacobs Ladder LLC at 1 [phone]. THESE SHALL BE THE SOLE AND
EXCLUSIVE REMEDIES OF THE BUYER FOR ANY BREACH OF WARRANTY.

JACOBS LADDER LLC AND/OR ITS SUPPLIERS SHALL HAVE NO OBLIGATION OR LIABILITY, WHETHER
ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE, OR IMPUTED
NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE, FOR DAMAGE TO THE EQUIPMENT, PROPERTY
DAMAGE, LOSS OF USE, REVENUE OR PROFIT, COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT,
ADDITIONAL COSTS INCURRED BY BUYER (BY WAY OF CORRECTION OR OTHERWISE) OR ANY OTHER
INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM
NONDELIVERY OR FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. THIS EXCLUSION
APPLIES EVEN IF THE ABOVE WARRANTY FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF
WHETHER SUCH DAMAGES ARE SOUGHT FOR BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, OR STRICT LIABILITY IN TORT OR UNDER ANY OTHER LEGAL THEORY.

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MAINTENANCE LOG

DATE PROCEDURE NOTES

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