Jackson 10A Installation Manual
10 SERIES
ELECTRICALLY-HEATED
ROUND DISHMACHINES
INSTALLATION, OPERATION,
AND SERVICE MANUAL
FOR JACKSON MODELS:
10A
10AB
10APRB
10U
HIGHER HOOD
OPTION
Model 10 Technical Manual • Revision F • P/N 07610-002-41-09 • Issued: N/A • Revised: 12-14-15
MANUFACTURER'S WARRANTY
ONE YEAR LIMITED PARTS AND LABOR WARRANTY
ALL NEW JACKSON DISHWASHERS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN
MATERIAL OR WORKMANSHIP, UNDER NORMAL USE AND OPERATION FOR A PERIOD OF (1) ONE YEAR FROM DATE OF
PURCHASE, BUT IN NO EVENT TO EXCEED (18) EIGHTEEN MONTHS FROM DATE OF SHIPMENT FROM THE FACTORY.
Jackson WWS agrees under this warranty to repair or replace, at its discretion, any original part which fails under normal use
due to faulty material or workmanship during the warranty period, providing the equipment has been unaltered, and has been
properly installed, maintained, and operated in accordance with the applicable factory instruction manual and failure is reported
to an authorized service agency within the warranty period. This includes the use of factory-specifi ed genuine replacement parts,
purchased directly from a Jackson-authorized parts distributor or service agency. Use of generic replacement parts may create a
hazard and void warranty certifi cation.
The labor to repair or replace such failed part will be paid by Jackson WWS, within the continental United States, Hawaii, and Canada,
during the warranty period provided a Jackson WWS authorized service agency, or those having prior authorization from the factory,
performs the service. Any repair work by persons other than a Jackson WWS authorized service agency is the sole responsibility of
the customer. Labor coverage is limited to regular hourly rates; overtime premiums and emergency service charges will not be paid
by Jackson WWS.
Accessory components not installed by the factory carry a (1) one year parts warranty only. Accessory components such as table limit
switches, pre-rinse units, etc. that are shipped with the unit and installed at the site are included. Labor to repair or replace these
components is not covered by Jackson WWS.
This warranty is void if failure is a direct result from shipping, handling, fi re, water, accident, misuse, acts of God, attempted repair by
unauthorized persons, improper installation, if serial number has been removed or altered, or if unit is used for a purpose other than
originally intended.
TRAVEL LIMITATIONS
Jackson WWS limits warranty travel time to (2) two hours and mileage to (100) one-hundred miles. Jackson WWS will not pay for
travel time and mileage that exceeds this, or any additonal fees—such as those for air or boat travel—without prior authorization.
WARRANTY REGISTRATION
To register your product, go to www.jacksonwws.com or call 1-888-800-5672. Failure to register your product will void the warranty.
REPLACEMENT PARTS WARRANTY
Jackson replacement parts are warranted for a period of (90) ninety days from date of installation or (180) one-hundred-eighty
days from the date of shipment from the factory, whichever occurs fi rst.
PRODUCT CHANGES AND UPDATES
Jackson WWS reserves the right to make changes in design and specifi cation of any equipment as engineering or necessity
requires.
THIS IS THE ENTIRE AND ONLY WARRANTY OF JACKSON WWS. JACKSON’S LIABILITY ON ANY CLAIM OF ANY KIND,
INCLUDING NEGLIGENCE, WITH RESPECT TO THE GOODS OR SERVICES COVERED HEREUNDER, SHALL IN NO CASE
EXCEED THE PRICE OF THE GOODS OR SERVICES OR PART THEREOF WHICH GIVES RISE TO THE CLAIM.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING FOR FITNESS OR MERCHANTABILITY, THAT ARE
NOT SET FORTH HEREIN, OR THAT EXTEND BEYOND THE DURATION HEREOF. UNDER NO CIRCUMSTANCES WILL
JACKSON WWS BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECT OR CONSEQUENTIAL, OR FOR DAMAGES IN THE
NATURE OF PENALTIES, ARISING OUT OF THE USE OR INABILITY TO USE ANY OF ITS PRODUCTS.
ITEMS NOT COVERED
THIS WARRANTY DOES NOT COVER CLEANING OR DELIMING OF THE UNIT OR ANY COMPONENT SUCH AS, BUT NOT
LIMITED TO, WASH ARMS, RINSE ARMS, OR STRAINERS AT ANYTIME. NOR DOES IT COVER ADJUSTMENTS SUCH
AS, BUT NOT LIMITED TO, TIMER CAMS, THERMOSTATS, OR DOORS BEYOND (30) THIRTY DAYS FROM THE DATE OF
INSTALLATION. IN ADDITION, THE WARRANTY WILL ONLY COVER REPLACEMENT WEAR ITEMS SUCH AS CURTAINS,
DRAIN BALLS, DOOR GUIDES, OR GASKETS DURING THE FIRST (30) THIRTY DAYS AFTER INSTALLATION. ALSO,
NOT COVERED ARE CONDITIONS CAUSED BY THE USE OF INCORRECT (NON-COMMERICAL) GRADE DETERGENTS,
INCORRECT WATER TEMPERATURE OR PRESSURE, OR HARD WATER CONDITIONS.
i
Revision
Letter
Revision
Date
Made by Applicable ECNs Details
D 02-24-04 MAW N/A Added 10 U photo installation guide and all 10U Information.
E 02-11-14 MHH QOF NBD
Updated manufacturer inforamtion and logos.
Updated manufacturer warranty.
Replaced figure 5 (pg. 7) that incorrectly showed 2 O-rings
in use instead of 1.
Replaced figure 8 (pg. 9) that showed internal vacuum
breaker being installed backward.
F 12-11-15 JH QOF NDB-301
N/A
Changed P/N 05700-000-05-52 to 05915-300-05-52 on
pages 57 and 61.
Changed P/N 05330-100-01-10 to 05330-011-61-34 on
pages 48, 50, and 61.
REVISION HISTORY
ii
Model:
Serial No.:
Installation Date:
Service Rep. Name:
Phone Number:
NOMENCLATURE
Jackson WWS, Inc. provides
technical support for all of
the dishmachines detailed
in this manual. We strongly
recommend that you refer to
this manual before making a call
to our technical support staff.
Please have this manual with
you when you call so that our
staff can refer you, if necessary,
to the proper page. Technical
support is not available on
holidays. Contact technical
support toll free at
1-888-800-5672.
Technical support is available
for service personnel only.
10 SERIES
10A = without a booster tank
10AB = with a booster tank
10APRB = with a booster tank and a power rinse pump
10U = with a booster tank, a 4” shorter hood, and 9” shorter legs
High Hood Option = hood that is 5” higher than the standard hood
iii
TABLE OF CONTENTS
SPECIFICATIONS ................................................................................................1
10A Dimensions .................................................................................................................. 1
10AB/10APRB/10U Dimensions ......................................................................................... 2
Table Dimensions ............................................................................................................... 3
Operating and Electrical Requirements .............................................................................. 4
INSTALLATION/OPERATION INSTRUCTIONS ..................................................6
Visual Inspection/Unpacking the Dishmachine ................................................................... 6
Leveling the Dishmachine/Installing the Vacuum Breaker and Plumbing .......................... 7
Aligning the Machine/Installing the Internal Vacuum Breaker/Hood Assembly .................. 8
Plumbing the Dishmachine/Drain Line Connection/Water Supply/Plumbing Check .......... 9
Electrical Power Connection/ Voltage Check/Final Check ............................................... 10
Operation Instructions ....................................................................................................... 11
Detergent Control .............................................................................................................13
PREVENTATIVE MAINTENANCE .....................................................................15
Preventative Maintenance ................................................................................................ 15
SERVICE PROCEDURES ..................................................................................16
Rinse Head/Wash Head Assemblies ................................................................................ 16
Timer for 10 Series Dishmachines ................................................................................... 19
Function of Switches, Circuit Breaker and Indicating Lights ............................................ 21
Replacement of Switches in Control Panel ...................................................................... 22
Thermostat Adjustment ..................................................................................................... 23
Rinse Tank Heater System ............................................................................................... 24
Wash Tank Heater System ............................................................................................... 26
Water Level Control .......................................................................................................... 28
Water Level Control (APRB) ............................................................................................. 29
Replacing Seal and Ceramic on Wash and Rinse Pumps ............................................... 30
TROUBLESHOOTING ........................................................................................ 32
Common Problems ........................................................................................................... 32
iv
TABLE OF CONTENTS
PARTS ................................................................................................................36
10A Assembly ................................................................................................................... 36
10AB/APRB/10U Assembly .............................................................................................. 37
Control Box Assembly ...................................................................................................... 39
Ordering Replacement Wire/Conduit Fittings ................................................................... 41
Ordering Replacement Conduit, Fittings, and Hose ......................................................... 43
Tub Assembly ................................................................................................................... 45
Bottom View Assembly ..................................................................................................... 47
Wash Tank Cross View/Tub to Booster Connection ........................................................ 49
10AB/APRB Rinse Booster and Associated Parts ........................................................... 51
Pump and Motor Assembly............................................................................................... 52
Thermostat Housing Assembly ......................................................................................... 53
Incoming Plumbing Assemblies ........................................................................................ 54
Solenoid Valve Repair Kit/Vacuum Breaker Repair Kit .................................................... 55
Hood and Associated Assemblies .................................................................................... 56
Vacuum Breaker/Connector Assemblies 10A Series ....................................................... 59
Vacuum Breaker/Connector Assemblies 10AB/10APRB/10U .......................................... 60
Parts List for 10 Dishmachines ......................................................................................... 61
SCHEMATICS .................................................................................................... 64
10A, 10AB/10U, 10APRB ................................................................................................ 64
10A Wiring Diagram (208-230 VOLT, 60HZ, Single Phase) ............................................ 65
10AB Wiring Diagram (208-230 VOLT, 60HZ, Single Phase) .......................................... 66
10AB Wiring Diagram (208-230 VOLT, 60HZ, Three Phase) .......................................... 67
10APRB Wiring Diagram (208-230 VOLT, 60HZ, Single Phase) ..................................... 68
10APRB Wiring Diagram (208-230 VOLT, 60HZ, Three Phase) ..................................... 69
07610-002-41-09-F
1
SPECIFICATIONS
21”
18”
19 1/4”
15 1/4”
10U
24 1/4”
5” HH
2 3/4”
14 1/2” 11”
D
20 1/4”
4” SH
29 1/4”
5” HH
14” TO
INLET
5” 4” SH
ONLY
A
B
13 1/2”
LEFT VIEW
E
22 1/4”
34”
11 1/2”
4” SH
19”
25”
4” SH
CIRCUIT
BREAKER
C
27 1/2”
16 1/2
13”5 1/4”
C
9”
14 7/8”
TO THE
WALL
1 13/16”
B
FRONT VIEW
16 1/2
B
4”
28 3/4”
TOP VIEW
LEGEND
A - Water inlet 1/2” NPT. Plumbing can be directed either
left or right.
B - Drain connection 1 1/2” NPT
C - Electrical connection
D - Clearance for dishes:
10” (10A 4” shorter hood)
14” (10A standard hood)
19” (10A 5” higher hood)
E - Machine height:
45 1/2” (9” shorter leg, 4” shorter hood)
58 1/4” (standard leg and hood)
63 1/4” (standard leg, 5” higher hood)
All dimensions in inches.
All vertical dimensions are +/- 1/2” from the fl oor due to
the adjustable bullet feet.
10A MACHINE DIMENSIONS
07610-002-41-09-F
2
1 13/16”
5 1/4”
14 7/8”
TO THE
WALL
13”
9”
1 13/16”
B
E
F
A
16 1/2”
27 1/2” (AB ONLY)
TOP VIEW
FRONT VIEW
35 1/2” (APRB ONLY)
16 1/2”
21”
18”
19’’
22 1/4”
20 1/4”
10U
29 1/4”
5” HH
19 1/4”
15 1/4”
10U
24 1/4”
5” HH
2 3/4”
C
CIRCUIT
BREAKER
B
A
E
4”
20”
14 1/2” 11”
G
D
34”
25”
10U ONLY
20 1/2”
25”
10U ONLY
14” TO
INLET
5”
10U ONLY
A
B
F
5 1/2”
LEFT VIEW
LEGEND
A - Water inlet 1/2” NPT. Plumbing can be directed
either left or right.
B - Drain connection 1 1/2” NPT
C - Electrical connection
D - Clearance for dishes:
10” (10U/10AB/10APRB 4” shorter hood)
14” (10A/10AB/10APRB standard hood)
19” (10A/10AB/10APRB 5” higher hood)
E - Power rinse pump motor (10APRB only)
F - Booster tank (10AB/10APRB/10U only)
G - Machine height:
45 1/2” (10U/10AB/10APRB, 9” shorter leg, 4” shorter hood)
58 1/4” (10AB/10APRB standard leg and hood)
63 1/4” (10AB/10APRB, standard leg, 5” higher hood)
All dimensions in inches.
All vertical dimensions are +/- 1/2” from the fl oor
due to the adjustable bullet feet.
SPECIFICATIONS
10AB/10APRB/10U MACHINE DIMENSIONS
07610-002-41-09-F
3
10 1X PACKAGE
10 2X PACKAGE
10 3X PACKAGE
LEGEND
A - 10” High backsplash, 2” turnback at 45B
B - 3” High, 1 1/2” diameter rolled edge
C - Scrap block
D - Scrap basket with slide bars
E - 20” x 20” x 5” deep pre-rinse sink
F - Heavy duty pre-rinse
G - 20” Slanted wall mounted overshelf 42” long
H - 3 1/2” hole for sink drain with basket drain
I - 1 7/8” hole for hood support piping
SPECIFICATIONS
10 SERIES TABLE DIMENSIONS
07610-002-41-09-F
4
SPECIFICATIONS
OPERATING PARAMETERS
Model Designation: Model 10
Operating Capacity:
Racks per Hour 45
Dishes per Hour 950
Glasses per Hour 950
Operating Cycle (Seconds):
Wash Time 60
Rinse Time 10
Total Cycle Time 72
Tank Capacity (Gallons):
Wash Tank 4.5
Booster Tank (10AB/10APRB/10U ONLY) 3.0
Pump Capacity (Gallons):
Wash Pump 70 GPM
Electrical Loads (as applicable):
Wash Motor HP 1/2
Rinse Pump Motor HP (10APRB ONLY) 1/2
NOTE: Always refer to the machine data plate for specifi c electrical and water
requirements. The material provided on this page is for reference only and is subject
to change without notice.
HOT WATER SANITIZING
Water Temperatures (Fahrenheit):
Minimum Wash Temperature 150
Minimum Rinse Temperature 180
Water Requirements:
Inlet Temperature (10A) 108°F
Inlet Temperature (10AB/10ABPRB/10U) 140°F
Water Line Size NPT (Minimum) 1/2"
Drain Line Size I.D. (Minimum) 1 1/2"
Gallons Per Hour 58
Flow Pressure P.S.I. (Optimum) 25 ± 5
Flow Rate GPM 7.8
Racks
Dish (17 1/2" Diameter Round) 1
Glass and Silverware (17 1/2" Diameter Round) 1
Four Compartment Silverware 1
07610-002-41-09-F
5
ELECTRICAL REQUIREMENTS
NOTE 1: MCA (Minimum Circuit Ampacity) = 125% x Largest Motor + FLA of all other motors + all other loads.
NOTE 2: MOP (Maximum Overcurrent Protective Device) = 225% x Largest Motor + FLA of all other motors + all other loads.
All electrical ratings provided in this manual are for reference only. Always refer to the machine data plate to get exact
electrical information for this machine. All electrical work performed on machines should be done in accordance with applicable local, state, territorial and national codes. Work should only be performed by qualifi ed electricians and authorized
service agents.
Where applicable, heating element amperage draws have been adjusted for the assumed input voltage. Jackson assumes
incoming voltages will be either 208 or 230 volts. Some heating elements used in the machines are rated for other voltages,
such as 240 volts. Always verify the amperage draw of the machine in operation when sizing circuit protection.
If the dishmachine is equipped with the optional rinse heater, note the rinse heater may have its own electrical connection
and therefore require a separate service. Amperage loads for motors and heaters are indicated on the machine data plate.
The electrical confi gurations of the 10 series of machines are as follows:
Available Electrical Characteristics:
• 10A 208 - 220 V, 60 HZ, single phase
• 10AB 208 - 220 V, 60 HZ, single phase
• 10AB/10U 208 - 220 V, 60 HZ, three phase
• 10AB/APRB/10U 208 - 220 V, 60 HZ, single phase
• 10AB/APRB/10U 208 - 220 V, 60 HZ, three phase
MODEL 10
Electrical Characteristics
Model Volts Phase Hertz Amps
10A 208 1 60 8.23
10A 220 1 60 8.23
10AB/10U 208 1 60 38.8
10AB/10U 208 3 60 25.6
10AB/10U 220 1 60 37.2
10AB/10U 220 3 60 24.6
10APRB 208 1 60 43.4
10APRB 208 3 60 30.2
10APRB 220 1 60 41.8
10APRB 220 3 60 29.2
INSTALLATION
07610-002-41-09-F
6
SPECIFICATIONS
INSTRUCTIONS
Before installing unit, check container and machine for damage. A damaged container
may be an indication of damage to the machine. If there is any type of damage to
both container and unit, do not throw away the container. The dishmachine has been
inspected at the factory prior to shipping and is expected to arrive in new, undamaged
condition. However, rough handling by carriers or others may result in damage to the unit
while it is in transit. If such a situation occurs, do not return the unit to the manufacturer.
Instead, contact the carrier and ask them to send a representative to the site to inspect
the damage and request that an inspection report be completed.
Contact the carrier within 48 hours of receiving the machine (to report possible freight
damage) and the dealer from whom the unit was purchased.
NOTE: Be careful when cutting the hold-down strap (Fig. 1), it is under tension.
Remove the hood (Fig. 2) and set to the side. Please note (Fig. 3) for the location
of the O-ring. Once the machine has been removed from the container, ensure that
there are no parts (Fig. 3 and 4) missing from the machine. This may not be obvious
at fi rst. If it is discovered that an item is missing, contact Jackson immediately to have
the missing item shipped to you.
VISUAL INSPECTION
Do not throw away
container if damage is
evident!
UNPACKING THE
MACHINE
(Fig. 1) (Fig. 2)
(Fig. 3)
(Fig. 4)
07610-002-41-09-F
7
INSTALLING THE
VACUUM BREAKER
AND PLUMBING
LEVEL THE
DISHMACHINE
INSTALLING THE
DISHMACHINE
The dishmachine is designed to operate while being level. This is important to prevent any damage to
the machine during operation and to ensure the best
results when washing ware. The unit comes with
adjustable bullet feet (Fig. 5), which can be turned
using a pair of channel locks or by hand if the unit
can be raised safely. Ensure that the top of the tub is
level from side-to-side and from front-to-back before
making any connections.
With the machine base set in place, lift the table (Fig. 6) (with proper fl ange cutout) over and
above machine so that vertical fl ange on table
cutout fi ts down inside of machine tub and hori-
zontal fl ange on machine tub fi ts up tight against
underside of the table.
Ease vacuum breaker piping (Fig. 7) supplied with the dishmachine down through the
square cutout in the backsplash of the table (directly behind the machine). Connect
vacuum breaker piping to machine. The top union connects to its matching half on
the bottom of the rinse booster tank (Fig.8). The bottom union of the piping connects
to an adapter pipe which, in turn connects to
the solenoid valve (Fig. 9). The arrows on the
solenoid valve indicate the direction of water fl ow
to the machine. Tighten both of the connections.
(Fig. 5)
(Fig. 6)
(Fig. 7)
(Fig. 8) (Fig. 9)
INSTRUCTIONS
INSTALLATION
07610-002-41-09-F
8
INSTRUCTIONS
INSTALLATION
INSTALLING THE
HOOD ASSEMBLY
ALIGNING THE
MACHINE
INSTALLING THE
INTERNAL VACUUM
BREAKER
Adjust the machine base to align hole in table
with hole in support block (Fig. 10).
Insert internal vacuum breaker pipe into hood
support block pin end down (Fig.11).
WARNING: Internal vacuum
breaker pipe must be installed
or there will be a hazard to the
operator.
Make sure there are two “O-rings” (Fig. 3) on the
lower support pipe near the end of the ring. While
also holding the internal vacuum breaker, lift the
hood and hood support pipe up over table. Set
hood support pipe down into the support block
hole (Fig. 12) and begin to work the hex nut into
the hole. The locating pin in the support block
will ensure proper alignment. While holding
the support pipe, start tightening nut by hand
to prevent cross-threading (it should tighten
considerably by hand), then continue tightening with a wrench. It may be necessary to
work support pipe back and forth to seat nut properly. When the nut is tight, it should
force fl at the stainless steel and rubber washers tight to the table top.
Attach vacuum breaker support pipe clamp (Fig.
13) to the support pipe and external vacuum
breaker piping. Slide up about 12” from the
table and tighten securely. Position cover plate
(supplied with table) over square cutout in
backsplash on table so that it fi ts tightly around
piping then snap in the four nylon fasteners
(supplied) to hold in place.
Rotate the hood to ensure it is free. If not, check level of machine, tightness of table
to machine fl ange, centering of machine, level of table, and hood support pipe.
(Fig. 10)
(Fig. 11)
(Fig. 12)
(Fig. 13)
07610-002-41-09-F
9
WATER SUPPLY
CONNECTION
PLUMBING THE
DISHMACHINE
CONNECTING THE
DRAIN LINE
All plumbing connections must comply with all applicable local, state, and national
plumbing codes. The plumber is responsible for ensuring that the incoming water line
is thoroughly fl ushed prior to connecting it to any component of the dishmachine. It
is necessary to remove all foreign debris from the water line that may potentially get
trapped in the valves or cause an obstruction. Any valves that are fouled as a result
of foreign matter left in the water line and any expenses resulting from this fouling are
not the responsibility of the manufacturer.
The drain for the dishmachine is a gravity-discharge drain. Remove the overfl ow
strainer stopper from the tub and the unit will drain itself. There must also be an air
gap between the machine drain line and the fl oor sink or drain. If a grease trap is
required by code, it should have a fl ow capacity of 5 gallons per minute (GPM).
Ensure that you have read the section entitled “PLUMBING THE DISHMACHINE”
above before proceeding. Install the water supply line (3/4” pipe size minimum) to the
end of the Y-strainer. It is recommended that a water shut-off valve be installed in the
water line between the main supply and the machine to allow access for service. The
water supply line is to be capable of 25 pounds per square inch (PSI) “fl ow” pressure at
the recommended temperature indicated on the data plate. In areas where the water
pressure fl uctuates or is greater than the recommended pressure, it is suggested that
a water pressure regulator be installed. The Model 10 does not come with water a
pressure regulator as standard equipment.
Do not confuse static pressure with fl ow pressure. Static pressure is the line pressure
in a “no fl ow” condition (all valves and services are closed). Flow pressure is the
pressure in the fi ll line when the fi ll valve is opened during the cycle.
It is also recommended that a shock absorber (not supplied with the dishmachine) be
installed in the incoming water line. This prevents line hammer (hydraulic shock)—
induced by the solenoid valve as it operates—from causing damage to the equipment.
Slowly turn on the water supply to the machine after the incoming fi ll line and the drain
line have been installed. Check for any leaks and repair as required. All leaks must be
repaired prior to placing the machine in operation.
Take care not to confuse
static pressure with
fl ow pressure.
PLUMBING
CHECK
INSTRUCTIONS
INSTALLATION
07610-002-41-09-F
10
INSTRUCTIONS
INSTALLATION
VOLTAGE CHECK
ELECTRICAL POWER
CONNECTION
Electrical and grounding connections must comply with the applicable portions of the
National Electrical Code ANSI/NFPA 70 (latest edition) and/or other electrical codes.
Disconnect electrical power supply and place a tag at the disconnect switch to indicate
that you are working on the circuit.
Refer to the data plate for machine operating requirements, machine voltage, total
amperage load, and serial number.
To install the incoming power lines, fi rst remove the lower control box cover (Fig.
14). Next, run the power lines through the hole located in the bottom of the control
box to the terminal board inside (Fig. 15). This board is accessible by removing the
lower cover plate on the control box. Attach lines (L1 and L2 (L3 for three phase))
on the terminal block at the lower-front-right corner. There is no neutral wire on this
machine. There is a grounding lug inside the control box on the bottom-left. Be sure all
connections made are tightened properly. It is recommended that “DE-OX” or another
similar anti-oxidation agent be used on all power connections.
Ensure that the power switch is in the OFF position and apply power to the dishmachine.
Check the incoming power at the terminal block and ensure it corresponds to the
voltage listed on the data plate. If not, contact a qualifi ed service agency to examine
the problem. Do not run the dishmachine if the voltage is too high or too low. Shut
off the service breaker and mark it as being for the dishmachine. Advise all proper
personnel of any problems and of the location of the service breaker. Replace the
lower cover and tighten down the screws.
Check all fi ttings and connections before and after fi rst 10 cycles. Contact Jackson for
free performance and installation check.
(Fig. 14) (Fig. 15)
FINAL CHECK
07610-002-41-09-F
11
PREPARATION
1. Ensure that the pump intake strainer
(1) and basket overfl ow strainer (2) are
inserted and tight.
2. Ensure that the wash and rinse arms are
installed and secure.
3. Remove all solid wastes in order to
avoid obstructing fi lters, drain, and wash
and rinse arms.
4. Ware that is encrusted with soil should
be presoaked prior to being placed in the
machine.
5. When placing dishes into the racks, do
not allow them to lean on each other.
6. Place the glasses upside-down in the open rack. With the model 10 series, a fourcompartment silverware rack is supplied. Place silver in compartment rack loosely not
allowing it to mix with other silverware of the same nature. Place the compartment
rack in the open rack and wash with the cups and glasses.
Refer to the section entitled “PREPARATION” at the top of this page and follow the
instructions there. Afterward, check that all of the chemical levels are correct and/or
that there is plenty of detergent available for the expected workload.
At the beginning of each work day, a warm-up cycle will need to be performed. Close
the hood (3). Turn on the master switch (4). Raise the fi ll switch (5) until the machine
is fi lled to the top of the basket overfl ow strainer (2.) Once the proper water level has
been reached, turn on the heater switch (6). Observe the temperature gauges; the
rinse temperature should rise to a specifi ed level of 180°F within fi ve minutes if the
incoming water to the booster tank is 140°F. The wash heater will take longer to reach
150°F as the element is designed for maintaining temperature, not heating. Once the
proper temperature has been reached, with the hood closed, turn on the manual wash
switch. You should hear the water being pumped as it strikes the top of the hood. Turn
off the manual wash switch. The dishmachine is now ready to proceed with washing
of the dishes.
DAILY MACHINE
PREPARATION
WARM-UP CYCLE
OPERATING INSTRUCTIONS
INSTALLATION
07610-002-41-09-F
12
OPERATING INSTRUCTIONS
INSTALLATION
Proper preparation of ware will help ensure good results and fewer re-washes. If not
done properly, ware may not come out clean and the effi ciency of the dishmachine
will be reduced. It is important to remember that a dishmachine is not a garbage
disposal and that throwing unscraped dishes into the machine will defeat the purpose
altogether of washing the ware. Scraps should be removed from ware prior to
being loaded into a rack. Pre-rinsing and pre-soaking are good ideas, especially for
silverware and casserole dishes. Place cups and glasses upside down in racks so
that they do not hold water during the cycle. The dishmachine is meant not only to
clean, but to sanitize as well (to destroy harmful bacteria). In order to do this, ware
must be properly prepared prior to being placed in the machine.
To wash a rack, open the hood completely (being careful for hot water that may
drip from the top of the hood), manually load detergent into the wash chamber, or if
automatic detergent dispenser is used, follow the manufacturer's instructions. Slide
the rack of dishes into the dishmachine. Close the hood. Start the automatic wash
and rinse cycle of the dishmachine by fl ipping the start switch (7) either up or down.
(NOTE: The start switch is a three-position switch. Up = Start, Center = Off, Down =
Start). The indicating light (8) will come on at the start of the cycle. When the light
goes off, the cycle is complete. Open the hood, remove the rack of clean dishes to airdry. Repeat the cycle by adding another rack of soiled dishes, adding the detergent,
closing the hood, and fl ipping the start switch (8) in opposite direction.
At the end of meal time, shut-off the dishmachine by placing the start switch in
center position and turn heater switch off. Drain the dishmachine by removing the
overfl ow strainer. Remove the pump intake strainer after water has drained. Clean
both strainers. Clean the inside of the unit. Clean wash head, upper and lower rinse
arms, and replace the clean strainers. Replace all removed parts. The machine is
now ready for refi lling and operation.
WARE
PREPARATION
WASHING A
RACK OF WARE
SHUT DOWN AND
CLEANING
07610-002-41-09-F
13
Detergent usage and water hardness are two factors that contribute greatly to how
effi ciently your dishmachine will operate. Using detergent in the proper amount can
become, in time, a source of substantial savings. A qualifi ed water treatment special-
ist can tell you what is needed for maximum effi ciency from your detergent, but you
should still know some basics so you’ll understand what they are talking about.
First, you must understand that hard water greatly effects the performance of the
dishmachine. Water hardness is the amount of dissolved calcium and magnesium in
the water supply. The more dissolved solids in the water, the greater the water hardness. Hard water works against detergent, thereby causing the amount of detergent
required for washing to increase. As you use more detergent, your costs for operating
the dishmachine will increase and the results will decrease. The solids in hard water
also may build-up as a scale on wash and rinse heaters, decreasing their ability to
heat water. Water temperature is important in removing soil and sanitizing dishes. If
the water cannot get hot enough, your results may not be satisfactory. This is why
Jackson recommends that if you have installed the machine in an area with hard water, that you also install some type of water treatment equipment to help remove the
dissolved solids from the water before it gets to the dishmachine.
Second, hard water may have you adding drying agents to your operating cycle to
prevent spotting, when the real problem is deposited solids on your ware. As the water evaporates off of the ware, the solids will be left behind to form the spotting and no
amount of drying agent will prevent this. Again, using treated water will undoubtedly
reduce the occurrences of this problem.
Third, treated water may not be suitable for use in other areas of your operation. For
instance, coffee made with soft water may have an acid or bitter fl avor. It may only be
feasible to install a small treatment unit for the water going into the dishmachine itself.
Discuss this option with your qualifi ed water treatment specialist.
Even after the water hardness problems have been solved, there still must be proper
training of dishmachine operators in how much detergent is to be used per cycle. Talk
with your water treatment specialist and detergent vendor and come up with a complete training program for operators. Using too much detergent has as detrimental
effects as using too little. The proper amount of detergent must be used for job. It is
important to remember that certain menu items may require extra detergent by their
nature and personnel need to be made aware of this. Experience in using the dishmachine under a variety of conditions, along with good training in the operation of
the machine, can go a long way in ensuring your dishmachine operates as effi ciently
as possible.
Certain dishmachine models require that chemicals be provided for proper operation
and sanitization. Some models even require the installation of third-party chemical
feeders to introduce those chemicals to the machine. Jackson does not recommend
DETERGENT
CONTROL
OPERATING INSTRUCTIONS
INSTALLATION
07610-002-41-09-F
14
OPERATING INSTRUCTIONS
INSTALLATION
DETERGENT
CONTROL
(CONTINUED)
or endorse any brand name of chemicals or chemical dispensing equipment. Contact
your local chemical distributor for questions concerning these subjects.
Some dishmachines come equipped with integral solid detergent dispensers. These
dispensers are designed to accommodate detergents in a certain sized container. If
you have such a unit, remember to explain this to your chemical distributor upon fi rst
contacting them.
As explained before, water temperature is an important factor in ensuring that your
dishmachine functions properly. The data plate located on each unit details what the
minimum temperatures must be for either the incoming water supply, the wash tank
and the rinse tank, depending on what model of dishmachine you have installed.
These temperatures may also be followed by temperatures that Jackson recommends to ensure the highest performance from you dishmachine. However, if the
minimum requirements are not met, the chances are your dishes will not be clean or
sanitized. Remember, a dish can look clean, but it may not be sanitized. Instruct your
dishmachine operators to observe the required temperatures and to report when they
fall below the minimum allowed. A loss of temperature can indicate a much larger
problem such as a failed heater or it could also indicate that the hot water heater for
your operation is not up to capacity and a larger one may need to be installed.
There are several factors to consider when installing your dishmachine to ensure
that you get the best possible results from it and that it operates at peak effi ciency
for many years. Discuss your concerns with your local chemical distributor and water
treatment specialist before there is a problem.
07610-002-41-09-F
15
Proper maintenance of your Jackson dishmachine will ensure optimum service with
a minimum of down time.
1. To delime the booster tank.
a. Remove the support pipe nut and lift the whole hood assembly away from the
unit.
b. Loosen the fi tting going into bottom side of booster tank.
c. Drain approximately 2 to 3 cups out of the tank.
d. Pour 1 to 2 cups of delimer into the hood support block opening, after
tightening the booster tank union.
e. Replace the hood assembly.
f. Turn on the heater switch for 30 minutes.
g. Fill the machine with water.
h. Turn on manual wash switch and allow the unit to run for about 20 minutes.
i. Empty the machine and refi ll at least twice.
2. To remove all lime and corrosion deposits.
a. Fill the machine with wash water as would ordinarily be done for washing.
b. Open the door and place one cup or less of deliming compound into the
water. (Be sure to follow their directions if they
vary from these being given) which is available from your detergent supplier.
Read and follow the label instructions.
c. Turn on the manual wash switch and allow to wash for fi ve minutes.
d. Open the door and examine the interior. All lime should be removed and parts
should be shiny. If not, allow to wash for a longer period.
e. After the interior is clean, empty the wash water be removing overfl ow
strainer.
f. Replace the overfl ow strainer. Refi ll machine and allow to run for two minutes,
then again drain the wash reservoir.
g. Refi ll as it is ready for regular operation.
3. Clean strainers.
a. Clean around overfl ow and pump intake strainer holes.
b. Clean around pump intake (a toothbrush makes a good cleaning tool).
4. Clean Y-strainer on the incoming water line. (Water to the machine must be
turned off for this operation.)
a. Remove the plug and clean the strainer.
5. Clean rinse tubes.
a. Remove the end plugs on the lower and upper rinse arms.
b. Clean all rinse tubes with the special brush provided.
c. If spray holes in the rinse tubes are clogged, they may be cleaned with a
pointed tool.
6. Clean the wash head assembly.
a. If the spray jets are plugged, use a pointed tool to dislodge and fl ush with
water.
b. If lodged items still remain in the wash tubes, remove the wash assembly by
fi rst removing the rinse assembly.
c. Clean the assembly at the sink by fl ushing water through the spray jets.
d. Reinstall the wash and rinse assemblies.
7. Clean any deposits which may have built up on exterior moving parts.
PREVENTATIVE
MAINTENANCE
PREVENTATIVE MAINTENANCE
MAINTENANCE
07610-002-41-09-F
16
RINSE/WASH HEAD ASSEMBLIES
SERVICE
PROCEDURES
1. Turn master switch to off position.
2. Open hood and drain machine by lifting overfl ow strainer.
3. When empty, replace overfl ow strainer.
4. Remove the pin holding the rinse feed pipe and remove the feed pipe and rinse
head assembly.
5. Locate the allen head set screw in the wash head cap and loosen screw by
turning counter-clockwise.
6. Turn the wash head cap counter-clockwise until the cap is removed and put the
cap in a secure area.
7. Carefully remove the 1/4” stainless steel ball bearings and place in a container.
Take special care to prevent any from falling through the wash tub base for these
will fall into the motor impeller. If any should fall into this area, the motor will have
to be removed to retrieve the ball bearings. If any should drop in the machine,
you will be able to locate and retrieve these if you left the overfl ow strainer in as
suggested in step 3.
8. Lift and remove the small manifold with the short tubes and place in a secure
area.
9. Carefully remove the 1/4” stainless steel ball bearings and place in a container.
10. Lift and remove the large manifold with the long tubes and place in a secure
area.
11. The lower fi xed race may be left in place. Replace the rinse feed pipe and
rinse head assembly. Replace the pin through the rinse feed casting and rinse
feed pipe.
12. Clean the ball bearings by soaking in a deliming solution.
13. The ball bearing raceways may be cleaned by either brushing with deliming
solution or gently cleaned by rubbing with fi ne sandpaper or emery cloth.
14. Rinse the ball bearings and manifolds thoroughly.
15. To reassemble, fi rst fi ll the lower raceway to capacity with the 1/4” ball bearings,
then remove one. This will allow proper movement needed during rotation of
assembly.
RINSE/WASH HEAD
ASSEMBLIES
07610-002-41-09-F
17
16. Replace the lower large manifold and fi ll the raceway fully with the bearings,
then remove one.
17. Replace the upper small manifold and fi ll raceway fully with bearings, then
remove one.
18. Replace the wash cap by turning clockwise onto the center shaft and fi nger-
tighten.
19. Turn the wash cap counter-clockwise by a 1/4” turn and tighten the allen set
screw.
20. Rotate the manifolds in opposite directions and see if they rotate freely. (Select
the longest tube in the bottom manifold and make sure it moves up and down at
least 1/8” and no more than 1/4”.)
21. Close the hood doors and refi ll the dishwasher.
22. Run through several cycles and recheck the wash manifolds for easy
movement. Adjust if necessary.
SERVICE
PROCEDURES
RINSE/WASH HEAD ASSEMBLIES
RINSE/WASH
HEAD ASSEMBLIES
(CONTUNIED)
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