Iwatsu ADIX, Omega-Phone ADIX Quick Reference Manual

INTRODUCTION
Using the Receiver Button to Access ADIX Features - By performing a hookswitch flash
(quickly pressing and releasing the Receiver Button) and dialing the desired Feature Operation Code, you can easily access ADIX features.
Each feature operation code must be programmed in the ADIX database by your system installer. Space is provided on the inside back cover of this guide to write your feature operation codes for quick reference. Check with your telephone system administrator if you encounter problems accessing any of the features described in this guide.
BASIC FEATURES
Making An Outgoing Call
þ
Lift the receiver
þ
Dial the outside line access code*
þ
When you hear the dial tone dial the telephone number
Make a Dialing Mistake?
þ
Hang up, then start again
SINGLE LINE TELEPHONE
STATION USER
QUICK REFERENCE GUIDE
Receiving An Incoming Call
When your phone rings:
þ
Just lift the receiver. The call is automatically connected
* All access codes are programmed by the system
911 Support
At default, ADIX is programmed to automatically contact your local Public Safety Answering Point (PSAP) when 911 is dialed. In addition, ADIX is one of the only systems that supports Enhanced 911 Service. Enhanced 911 Service ensures t hat when 911 is dialed from a system extension, information that allows the PSAP to identify the caller’s location in a building is sent to the PSAP along with the call. Check with your system installer or Authorized Iwatsu Distributor to make sure your system is programmed for Enhanced 911 Service.
Transferring A Call To Another Extension
When speaking on an outside line:
þ
Quickly press and release the receiver button
þ
When you hear the tone dial the extension number
þ
Announce the call when the extension answers
þ
Hang up the receiver
The call is automatically transferred.
Receiving A Second Call
When you are speaking on a call and hear a tone signaling another incoming call:
þ
Quickly press and release the receiver button
þ
Dial the Hold code to put the first call on hold
þ
Quickly press and release the receiver button
þ
The second call is automatically connected
To Return to the First Call
When you have finished with the second call:
þ
Hang up
þ
Lift the receiver
þ
Dial the Hold code
þ
The first call is automatically retrieved
Call Park
A call can be placed in “park” from where it can be picked up by another extension. For example, if you want to transfer a call and the person is not at their extension, you can park the incoming call, then page a second party. The second party can retrieve the call by dialing the Call Park Pick Up code from any extension.
Putting a Call in Call Park
When speaking on an outside line:
þ
Quickly press and release the receiver button
þ
Wait for the dial tone then dial the Park code
þ
If the call is picked up you will hear a confirmation tone
þ
If the call is not picked up it will return to your phone
Picking up a call in call park
From the same extension that parked the call:
þ
Lift the receiver
þ
Dial the Park code again
þ
The call is retrieved
From another extension:
þ
Lift the receiver
þ
Dial the Park Pick-Up code
þ
Then dial the extension number where the call is parked
þ
The call is retrieved
Making An Intercom Call
þ
Lift the receiver
þ
When you hear the dial tone dial the extension number
Receiving A Call From Another Extension
When you hear the intercom call signal (two short ring bursts):
þ
Lift the receiver
þ
The call is automatically connected
Last Number Redial
When you want to automatically redial the last number you called:
þ
Lift the receiver
þ
From a touchtone telephone press #
þ
From a rotary telephone dial the Last Number Redial code
þ
The system automatically dials the last number you dialed
ADVANCED FEATURES
Call Forward
You can set your phone to automatically transfer calls to another extension. To use this feature you must first set the fo rwarding extension.
Setting the Forwarding Extension
þ
Lift the receiver
þ
Dial the Call Forward code
þ
Dial the extension number to which you want your calls forwarded.
þ
When you hear the confirmation tone, hang
up Your phone is set in the All Calls For ward mode (or in the last mode you set).
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