Iwatsu Icon IX-5800, Icon Series Quick Reference Manual
INTRODUCTION
Speaker
Transfer Key
Feature Key
Hold/DND Key
Indicator
Lamp
2-Line
16 Character Display
Date/Time
Ext or Sys Info
9 Multipurpose
Keys
18 keys
w/ ELK9
Mute Key
Volume Control Keys
Speaker
Key
Microphone
Iwatsu Icon Series IX-5800
Digital Key Telephone
This guide describes basic features and operations
for your Iwatsu Icon Series IX-5800 telephone.
Certain features are not available on all Iwatsu
models. For more information, refer to your Iwatsu
Owner’s Manual or contact your authorized Iwatsu
distributor.
Only Iwatsu qualified personnel are authorized to
install any component of an Iwatsu system. Should
you require service, please contact your authorized
Iwatsu distributor.
Multipurpose Keys - These keys can
including outside line access, individual extension
selection, and one-touch feature operation.
be programmed for specific functions,
Key Lamps - These lamps light up or
feature corresponding to that key. A green lamp
indicates that you are using that line/feature. A red
lamp indicates that someone else is using that line/
feature.
flash when someone is using the line or
SPEAKER - This ke y allo ws yo u to dial and
receive outside or internal calls and talk
SPEAKER
without lifting the receiver.
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TRANSFER - This key allows you to transfer a call
from your phone to another extension.
FEATURE - This key is used to access additional
Iwatsu features.
HOLD/DND (Hold/Do Not Disturb) - This key is
used to put a call on Hold or to set the Do Not Disturb
function and prevent any calls from getting through or
ringing at your extension.
Note: See Hold/Quick Forward on page 10.
TRANSFER FEATURE HOLD/DND
Volume Control:
The - and + volume control keys are used to adjust
the Handset, Ringer, and Speaker volume levels
based on the state of the telephone.
• Receiver (Handset) Volume - When using the
Handset, the volume control key allows you to adjust the handset volume to one of three levels.
• Ringer Volume - Pressing the ringer volume con-
trol button allows you to adjust the ringer volume to
one of four levels.
• Speaker Volume - When using the Speaker, the
volume control allows you to adjust the speaker
volume to one of eleven levels.
MUTE - When talking using the handset, press-
ing the Mute key mutes the handset transmitter.
MUTE
If using the speakerphone, pressing the Mute
key mutes the station microphone. When using the
headset jack, the Mute key mutes the transmitter on
the headset.
Intercom - The intercom system is the internal net-
work used to communicate between the telephone
extensions in your Iwatsu system. Pressing the Inter-
com key connects you to an intercom line for conversation with other extensions.
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BASIC FEATURES
911 Support
At default, your Iwatsu system is programmed to
automatically contact your local Public Safety Answering Point (PSAP) when 911 is dialed. Enhanced 911 Service ensures that when 911 is dialed from a system extension, information that allows the PSAP to identify the caller’s location in a
building is sent to the PSAP along with the call.
Check with your system installer or Authorized
Iwatsu Distributor to make sure your system is programmed for Enhanced 911 Service.
Full / Half-Duplex Speakerphone Toggle
You can toggle from half to full-duplex speakerphone modes:
• Lift receiver.
• Press [Speaker Duplex].
or
• Press FEATURE and dial + (Full-Duplex).
• Press FEATURE and dial ++ (Half-Duplex).
In the half-duplex mode the SPEAKER key will
flash. Solid LED in full-duplex mode.
Last Number Redial
To automatically redial the last number you called:
• Lift the receiver.
• Press the [SPEED] key and dial .
Making an Intercom Call
• Lift the receiver and wait for dial tone.
• Dial an extension number.
or
If your phone has a [DIRECT STATION SELEC-
TION] key assigned for the extension:
• Lift the receiver and wait for dial tone.
• Press the assigned extension key.
Making an Intercom Group Call
• Dial the Intercom Group access number when
you hear the Intercom Dial Tone.
Making an Outgoing Call
• Lift the receiver.
• Press an outside line button. You will hear a
dial tone.
• Dial telephone number.
Make a dialing mistake?
Note: If you are pre-dialing a number and make a
mistake, you can use the FEATURE key to delete
digits
or
• Press the [FLASH] key to get new dial tone.
• Dial again.
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Park (Call Park)
Park a call so that it can be reached from another
extension.
Placing a call in Call Park
When speaking on an outside line:
• Press the [PARK] key.
• You will hear confirmation tone and the [PARK]
key will flash green.
If the call is not picked up, it will return to your
phone.
Picking up a call in Call Park
From the extension that parked the call:
• Lift receiver.
• Press flashing [PARK] key.
From another extension:
• Lift receiver.
• Press [PARK PICK-UP].
• Dial the extension number where the call is
parked to pick-up the call.
Picking Up a Call On Hold
• Press the key with either the green or the red
flashing lamp to pick up the call being held on
that line.
Placing a Call On Hold
When speaking on an outside line:
• Press the HOLD/DND key.
• The active outside line key lamp flashes green on
your phone and red at other extensions.
• If the call is not picked up, the call will ring again
at your phone.
Receiving a Call From Another Extension
When you hear the intercom call signal - either the
caller’s voice or intercom ringing tone.
• Pick up the receiver, and the call is connected.
or
• Speak into the microphone without lifting the
receiver.
Receiving an Incoming Call
When your phone rings and lamp flashes:
• Lift the receiver to connect the call.
If your phone does not connect you to the call
automatically
When your phone rings and lamp flashes:
• Lift the receiver.
• Press the key with the flashing lamp to
connect the call.
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Save Dialed Number
While speaking on an outside line:
• Press the FEATURE key and dial +.
or
• Press the [SAVE DIAL] key (if assigned).
• You will hear a confirmation tone that indicates
the phone number you just dialed has been
saved.
To dial the saved number
• Lift the receiver.
• Press the FEATURE key and dial +.
or
• Press the [SAVE DIAL] key (if assigned).
• The saved number is automatically dialed.
Transferring a Call to Another Extension
When speaking on an outside line:
• Press the TRANSFER key. You will hear dial
tone.
• Dial an extension number.
or
• Press an extension key (if assigned).
• Announce the call when the extension an-
swers.
• Hang up.
Transfer to Park
You can transfer a call to another user’s individual
park on their telephone. The call can then be picked
up remotely from another telephone. The call can
also be picked up from the telephone where it is
parked.
Transferring a call to another user’s individual
park
When speaking on an outside line:
• Press TRANSFER + [PARK].
• Dial the number of the extension where the call is
to be parked, or press the extension button (if
assigned).
• When you hear confirmation tone, hang up.
• The [PARK] key on the user’s phone will be lit.
• If desired, use the paging system to inform the
user of the call parked on their telephone.
Picking up a call parked on your individual park
from your telephone
• Lift the receiver (handset).
• Press [PARK].
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Picking up a call parked on your individual park
from another telephone
• Lift the receiver (handset).
• Press [PARK].
• Dial the number of the extension where the call is
parked, or press the extension button (if as-
signed).
or
• Lift the receiver (handset).
• Press the FEATURE key and dial +.
• Dial the number of the extension where the call is
parked, or press the extension key (if assigned).
or
• Lift the receiver (handset).
• Press [PARK PICK-UP].
• Dial the number of the extension where the call is
parked, or press the extension key (if assigned).
ADVANCED FEATURES
Call Storage
Your telephone may be programmed to capture,
store, and display telephone numbers and IDs from
calls received with Caller ID, ANI, or DNIS information.
To view call information:
For station:
• Press SPEAKER.
• Press the illuminated [USAS] key to display
information about the first call that occurred at
your station.
• Press to scroll forward and to scroll
backward in sequence.
For trunk group:
• Press SPEAKER.
• Press the illuminated [UST] key.
or
• Press the [USAT] key + trunk group number to
display information about the first call that
occurred on a specific trunk group.
• Press to scroll forward and to scroll
backward in sequence.
To delete a call record from system memory:
• With a call record displayed, press the [USD] key.
To make a call by automatically dialing the
Caller ID number:
• Display a call record.
• Press the [USAS] key, [USAT] + trunk group
number.
or
• [UST] key a second time.
or
• Press [FLT], [OPT], or [COL].
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To add digits to the displayed number before
dialing out:
• Display a call record.
• Dial the additional digits to be added to the outgo-
ing number (the added digits do not appear on
the display when entered).
• Press the [USAS] key, [USAT] + trunk group
number
or
• [UST] key a second time.
or
• Press [FLT], [OPT], or [OPT].
KEY
Retrieve Caller ID for Abandoned or All Calls
USAS
from Your Station
Retrieve Caller ID for All Calls to Your Station that
USAT/
were Abandoned on a Specific Trunk Group
UST
(Flexible) or (Fixed 1-250)
Floating Outside Line Group Access
FLT
Optimized Routing (Make an Outgoing Call
OPT
using Least Cost Routing)
Central Office Line Key (Used to Access a
COL
Specific Trunk to Make an Outgoing Call)
Abandoned Call Delete (Delete Caller ID for Calls
UAD
that Rang Your Station but Ceased Before You or
Voice Mail answered)
KEY MEANING
KEY LABEL
Answering Machine Emulation
(Voice Mail Monitor)
Station users may monitor voice mail messages as
they are recorded. While monitoring the recording,
the station user may elect to initiate a conversation
with the caller. You may activate or de activate this
feature from your extension.
To begin Voice Mail Monitor:
When a call is answered by voice mail at an idle
station, you will hear a monitor tone.
• The [Voice Mail Monitor] key red LED will begin
to flash.
• Press the [Voice Mail Monitor] key.
• When the [Voice Mail Monitor] key green LED
lights, you will hear the caller’s message as it is
recorded
• Press the [Voice Mail Monitor] key a second
time to begin talking to the caller.
or
• Press SPEAKER or hang up to end voice mail
monitoring. The caller’s message will be saved to
your voice mailbox.
To activate / deactivate or change the Voice Mail
Monitor mode:
• While your station is idle, press SPEAKER.
• Press FEATURE.
• Press the [Voice Mail Monitor] key.
• Press to deactivate Voice Mail Monitoring.
• Press to activate manual Voice Mail
Monitoring.
• Press to activate auto Voice Mail Monitoring.
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