Iwatsu ENTERPRISE 5.0 Owner's Manual
SPECIAL NOTICES
TOLL RESTRICTION
The Toll Restriction feature of the Iwatsu Enterprise-CS system is one method of
preventing fraud (i.e., the making of unauthorized toll calls) by users of the system.
The chance of fraud may be reduced but may not be eliminated. Only a complete
program which includes but may not be limited to inspection of telephone call
billing, use of call detail recorders, and other such devices, systematic monitoring of
all telephone call activity, and implementing corrective measures can minimize the
possibility of fraud. Iwatsu Voice Networks and/or its Third Party manufacturers /
suppliers hereby disclaim any express or implied warranty that its equipment is
technically immune from or prevents unlawful and/or unauthorized utilization that
may result in unauthorized toll calls. Iwatsu Voice Networks hereby warns
Distributor that such is possible.
DISA
The Direct Inward System Access (DISA) feature, with the ability to allow outside
parties to connect to the internal services of Iwatsu Enterprise-CS, may provide a
means for fraudulent calls to occur. Only a complete program which includes, but
may not be limited to, inspection of telephone call billing, use of call detail recorders,
and other such monitoring devices, systematic monitoring of all telephone call
activity, frequently changing DISA authorization codes, and implementing corrective
measures can minimize the possibility of fraud. Iwatsu Voice Networks and/or its
Third Party manufacturers/suppliers hereby disclaim any express or implied warranty
that its equipment is technically immune from or prevents unlawful and/or
unauthorized utilization that may result in unauthorized calls. Iwatsu Voice Networks
hereby warns Distributor that such is possible.
Use of Call Recorder, Station Monitor, Station Coaching and Voice Mail
Record
In certain states it is illegal to intercept, listen to, and/or record telephone calls. In
certain states and under certain circumstances it is illegal to intercept for the purposes
of listening in and/or recording telephone calls. Because such activity is not illegal in
all jurisdictions and may be permitted in training and/or monitoring of personnel, this
telephone system can be programmed to permit interception, listening to, and/or
recording with or without warning to those on the line. Before utilizing the system
for such purposes, you are advised to confirm the laws of the jurisdiction in which
you utilize such features(s). Iwatsu Voice Networks and/or its Third Party
manufacturers/suppliers disclaim any responsibility for improper or illegal use of the
Call Record, Station Monitor, Station Coaching, and VM Record Feature and
disclaim any obligations to render legal advice concerning this feature.
Support of Enhanced 911
In order to comply with regulations for support of Enhanced 911 service that may be
in effect in the local jurisdiction that the Iwatsu Enterprise-CS system is installed, the
Iwatsu Enterprise-CS provides for Enhanced E911 support by either using optional
third party equipment, or configuring the system to use assigned telephone numbers
(ANI) for defined areas, or a station or group of stations. The Distributor is hereby
warned to check local laws as to Enhanced 911 support requirements, and that the
configurations of the Iwatsu Enterprise-CS not contravene any such statutes, and to
properly warn the End User (Purchaser) of the Iwatsu Enterprise-CS of the possible
legal implication of the use of this feature.
Electrical Safety Advisory
It is recommended that an AC surge arrestor of the form and capacity suitable for the
model of Iwatsu Enterprise-CS purchased be installed in the AC outlet to which the
system is connected.
Music-On-Hold
In accordance with U.S. Copyright Law, a license may be required from the
American Society of Composers, Authors, and Publishers or other similar
organizations, if radio or TV broadcasts are transmitted through the music-on-hold
feature of the telecommunications system. Iwatsu Voice Networks and/or its Third
Party manufacturers/suppliers hereby disclaim any liability arising out of unlawful
and/or unauthorized utilization use of the music-on-hold feature.
IBM® is a registered trademark of International Business Machines, Inc.
®
is a registered trademark of Hayes Corporation.
Hayes
RBRC™ and the RBRC logo are trademarks of the Rechargeable Battery
Recycling Corporation.
All brand names and product names used in this manual are trademarks of their
respective companies.
Iwatsu Voice Networks, 8001 Jetstar Drive, Irving, TX 75063, (972) 929-0242
Email: info@iwatsu.com, Web: http://www.iwatsu.com
© 2008 by Iwatsu America, Inc.
All rights reserved.
Software Version 5.x Edition August 2008
Printed in the United States of America
10 09 08 05 04 03 02
All rights are reserved. No part of this manual or accompanying software may be
reproduced, in any form or any means, without the permission of Iwatsu Voice
Networks.
This manual was written for systems with version 5.x software. In some cases,
available feature operations may differ from those listed in this manual, depending
on the hardware, software and programmed functions in your Iwatsu Enterprise-CS.
For more information contact your authorized Iwatsu distributor.
Iwatsu Voice Networks has used its best effort to ensure that the information in this
manual was accurate at the time of printing. Iwatsu Voice Networks makes no
warranty of any kind, expressed or implied, with regard to the contents of this
manual. This information is subject to change without notice.
Iwatsu Voice Networks shall not be held responsible for any representation made
regarding this information by any individual.
Note: The UL model name for the Iwatsu Enterprise-CS is ADIX-ECS.
Part Number: 108624
TABLE OF CONTENTS
SECTION 1 – IWATSU ENTERPRISE-CS GENERAL
DESCRIPTION.................................................................................... 1
FCC REGISTRATION AND REQUIREMENTS.............................. 3
IWATSU ENTERPRISE-CS COMPONENTS OVERVIEW.................................7
IWATSU ENTERPRISE-CS WITH THE IX-PWSE AND IX-PWSES POWER
SUPPLY CAPACITIES
IWATSU ENTERPRISE-CS WITH IWATSU ENTERPRISE-CS EXPANSION
HARDWARE CAPACITY
IWATSU ENTERPRISE-CS WITH ADIX APS EXPANSION HARDWARE
CAPACITY
KEY TELEPHONE LAMP INDICATIONS.......................................................17
STATION PORT REQUIREMENTS..................................................................17
TIME PARAMETERS........................................................................................17
GRAPHIC USER INTERFACE.........................................................................17
1
.......................................................................................................15
IWATSU E NT E R P R I S E -C S STATIONS........................................ 18
IP AND DIGITAL TELEPHONES AND OMEGATREK WIRELESS
TELEPHONES..................................................................................................18
IX-5810 DIGITAL KEY TELEPHONE..............................................................18
IX-5800 DIGITAL KEY TELEPHONE..............................................................19
IWATSU ENTERPRISE PLATINUM SERIES IP SOFTPHONE.......................19
IWATSU ENTERPRISE 18I PLATINUM SERIES IP TELEPHONE.................20
IWATSU ENTERPRISE 12I PLATINUM SERIES IP TELEPHONE.................20
IX-12IPKTD-E EXECUTIVE MODEL IP TELEPHONE (DISCONTINUED) .21
IX-6IPKTD-E IP TELEPHONE........................................................................22
IX-12IPKTD-E2 IP TELEPHONE....................................................................23
IWATSU ENTERPRISE 18D PLATINUM SERIES DIGITAL KEY TELEPHONE
..........................................................................................................................23
IWATSU ENTERPRISE 12D PLATINUM SERIES DIGITAL KEY TELEPHONE
..........................................................................................................................24
IX-12KTD-3 EXECUTIVE DIGITAL KEY TELEPHONE WITH DISPLAY......24
WINDOWS MESSENGER CLIENT ..................................................................24
OMEGATREK PS6 PORTABLE STATION.......................................................25
DCKT970 DIGITAL WIRELESS KEY TELEPHONE .......................................25
OMEGATREK IX-BS5 BASE STATION............................................................25
ATTENDANT CONSOLE....................................................................................26
ATTENDANT POSITION....................................................................................27
IWATSU ENTERPRISE DSS.............................................................................27
IX-DSS-3 ...........................................................................................................27
DIGITAL DOORPHONES ...................................................................................28
SINGLE LINE TELEPHONES.............................................................................28
1
....................................................................................11
1
.................................................................................13
OPTIONAL STATION EQUIPMENT............................................. 29
IX-58BTINF BLUTOOTH INTERFACE.............................................................29
IX-58EXTENDER LOOP LIMIT EXTENDER...................................................29
NR-A-AUDIO AND NR-A-IPAUDIO ADAPTER ..............................................30
IX-COMLINK-2 COMPUTER TELEPHONY INTERFACE ADAPTER...........30
IX-KTLCD-3 DISPLAY UNIT (IX-12KTD / S-3 ONLY)...................................30
IX-12ELK-3 EXPANSION LINE KEY UNIT......................................................30
IX-LRAU (IX-12KTD / S-3 ONLY).....................................................................30
IX-LRSP................................................................................................................30
IX-BPCU (IX-12KTD / S-3 ONLY).....................................................................31
IX-BPAD...............................................................................................................31
IX-SNHD...............................................................................................................31
IX-SHHD...............................................................................................................31
IX-SHAD (STANDARD HANDSET)..................................................................31
IX-SSPU................................................................................................................31
IX-AUTD ..............................................................................................................31
IX-PHSAD ............................................................................................................31
IX-STPD................................................................................................................32
IX-VTPD...............................................................................................................32
IX-ADPD...............................................................................................................32
IX-SREP................................................................................................................32
IX-SRPWS ............................................................................................................32
IX-HSHG...............................................................................................................32
POWER SUPPLY DESCRIPTION................................................ 32
IX-PWSE...............................................................................................................32
IX-PWSES.............................................................................................................33
IX-EXPWS............................................................................................................33
IX-DCDCM ...........................................................................................................33
IX-PMMSG...........................................................................................................33
IX-RNGUM...........................................................................................................33
IX-BACBB............................................................................................................33
BATTERY BACK-UP..........................................................................................33
COMMON CONTROL CARDS..................................................... 34
IX-CCU CENTRAL CONTROL UNIT................................................................34
IX-CCSU CENTRAL CONTROL SUB UNIT.....................................................34
IX-MBU MEDIA BRIDGE UNIT........................................................................34
IX-EXPIFCM ECS EXPANSION CARD.............................................................35
IX-EXPIFE1 ECS EXPANSION CARD..............................................................35
IX-EXPIFE2 ECS EXPANSION CARD..............................................................35
IX-HWYA TDM HIGHWAY EXPANSION CARD............................................36
IX-HWYL TDM HIGHWAY EXPANSION CARD............................................36
STATION INTERFACE CARDS ................................................... 37
EIGHT-PORT IP STATION CARD.....................................................................37
(IX-8IPSUB / IX-8EIPSUB)..............................................................................37
EIGHT-PORT DIGITAL STATION CARD.........................................................37
(IX-8PSUB-2)....................................................................................................37
TABLE OF CONTENTS - ii
(IX-8PSUB-1)....................................................................................................38
SIXTEEN-PORT DIGITAL STATION CARD....................................................38
(IX-16PSUB-2)..................................................................................................38
(IX-16PSUB).....................................................................................................39
OMEGATREK WIRELESS SYSTEM INTERFACE CARD...............................39
(IX-4CSUB-3)....................................................................................................39
ANALOG STATION CARD WITH CALLER ID................................................40
(IX-8SUBS-4) ....................................................................................................40
EIGHT-PORT DIGITAL STATION/ FOUR-PORT CALLER ID TRUNK CARD40
(IX-408).............................................................................................................40
FOUR-PORT DIGITAL STATION/ FOUR-PORT ANALOG STATION CARD41
(IX-044).............................................................................................................41
OMEGA-VOICE VMI VOICE MAIL SYSTEM CARD......................................41
(IX-4EVMC)......................................................................................................41
(IX-4SEVMC)....................................................................................................42
VOICEMAIL ADAPTOR CARD.........................................................................42
(IX-VMAC)........................................................................................................42
TRUNK INTERFACE CARDS....................................................... 43
UNIVERSAL TRUNK CARD..............................................................................43
(IX-8UNTK).......................................................................................................43
GROUND START / LOOP START TRUNK INTERFACE CARD ....................43
(IX-8LGTK-2)....................................................................................................43
CALLER ID TRUNK INTERFACE CARD.........................................................44
(IX-8CITK)........................................................................................................44
EIGHT-PORT DIGITAL STATION/ FOUR-PORT CALLER ID TRUNK CARD44
(IX-408).............................................................................................................44
FOUR-PORT DIGITAL STATION/ FOUR-PORT ANALOG STATION CARD44
(IX-044).............................................................................................................44
FOUR-PORT ANALOG CALLER ID TRUNK EXPANSION MODULE..........44
(IX-400).............................................................................................................44
IP NETWORKING CARD....................................................................................45
(IX-8IPNET / IX-8EIPNET)..............................................................................45
E & M TIE LINE NETWORKING INTERFACE CARD....................................45
(IX-4EMTK)......................................................................................................45
T1 TRUNK INTERFACE CARD.........................................................................45
(IX-DTI-T).........................................................................................................45
(IX-T1RCV).......................................................................................................46
(IX-8ERCV).......................................................................................................46
ISDN BRI INTERFACE CARD ...........................................................................46
(IX-4ICOTB) .....................................................................................................46
ISDN BRI INTERFACE EXPANSION CARD....................................................46
(IX-4EICOTB)...................................................................................................46
ISDN PRI INTERFACE CARD............................................................................47
(IX-DTI-P).........................................................................................................47
T1 CAMPUS NETWORKING INTERFACE CARD...........................................47
(IX-DTI-N WITH IX-VCOMP)..........................................................................47
SHARED RESOURCE CARDS.................................................... 47
TABLE OF CONTENTS - iii
CONFERENCE BRIDGE..................................................................................... 47
(IX-CNFBOX-1)................................................................................................47
MESSAGE CARD ................................................................................................48
(IX-MSGU)........................................................................................................48
MESSAGE CARD CHANNEL EXPANSION MODULE ...................................48
(IX-EMCH)........................................................................................................48
CUSTOM MESSAGE CARD...............................................................................48
(IX-CMSG-1).....................................................................................................48
DIGITAL STATION PORT MODEM..................................................................48
(IX-PSUBMDM-E)............................................................................................48
SERIAL INTERFACE CARD..............................................................................49
(IX-SCIF) ..............................................................................................................49
ADVANCED SERIAL INTERFACE CARD.......................................................49
(IX-HCIF)..........................................................................................................49
MISCELLANEOUS INTERFACE CARD...........................................................50
(IX-MISC)..........................................................................................................50
MISCELLANEOUS/SERIAL INTERFACE CARD............................................50
(IX-EDVIF) .......................................................................................................50
FOUR CONFERENCE CIRCUIT CARD.............................................................51
(IX-4ETRAN).....................................................................................................51
VOICE MAIL BACKUP CARD...........................................................................51
(IX-VMBAK)......................................................................................................51
LAN-LINX PLUS – ETHERNET.........................................................................52
(IX-NICLINK) ...................................................................................................52
LAN-LINX PLUS – SERIAL................................................................................52
(IX-CTILINK)....................................................................................................52
SECTION 2 – IWATSU ENTERPRISE-CS FEATURES.................. 53
IWATSU ENTERPRISE-CS FEATURES...................................... 55
911 SUPPORT.......................................................................................................55
AUTOMATIC ANSWER .....................................................................................55
AUTOMATIC NIGHT ANSWER........................................................................55
ANI ALPHANUMERIC ID ..................................................................................55
AUTOMATIC NUMBER IDENTIFICATION (ANI) TRUNKS .........................56
AUTOMATIC OUTSIDE LINE RELEASE.........................................................56
BACKGROUND MUSIC......................................................................................56
BLUETOOTH.......................................................................................................56
CALL FORWARDING.........................................................................................56
CALL RECORDING ............................................................................................57
CALLER ID ALPHANUMERIC ID.....................................................................57
CALLER ID / ANI NUMBER STORAGE...........................................................58
CALLER ID TRUNKS .........................................................................................58
DELAYED RINGING...........................................................................................58
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP) CONTROLLER 59
DNIS ALPHANUMERIC ID................................................................................59
DIALED NUMBER IDENTIFICATION SERVICE (DNIS) TRUNKS...............59
DID ALPHANUMERIC ID ..................................................................................59
TABLE OF CONTENTS - iv
DID NUMBER EXTERNAL CALL FORWARD................................................59
DIRECT INWARD DIAL (DID) TRUNKS..........................................................59
DIRECT INWARD LINE.....................................................................................60
DIRECT INWARD LINE - HUNT GROUP.........................................................60
DISA......................................................................................................................60
E-RESPONSE HELP CALL.................................................................................60
EXTERNAL PAGING..........................................................................................60
FLEXIBLE NUMBERING...................................................................................61
FLEXIBLE RINGING ..........................................................................................61
INTERCOM (ICM)...............................................................................................61
INTERCOM GROUP CALL.................................................................................61
INTERNAL PAGING...........................................................................................61
ISDN LINES .........................................................................................................61
ISDN PRI FEATURES..........................................................................................62
CALL-BY-CALL SERVICE SELECTION..........................................................62
ISDN CALLING NUMBER IDENTIFICATION SERVICE (I-CNIS).................62
FRACTIONAL DS1...........................................................................................62
LOUD BELL INTERFACE..................................................................................63
HUNT GROUPS (TERMINAL, ALL RING AND DISTRIBUTED)...................63
MUSIC ON HOLD................................................................................................63
NETWORKING – IP CAMPUS NETWORKING................................................ 63
NETWORKING – IP NETWORKING.................................................................64
NETWORKING - T1 CAMPUS NETWORKING ...............................................65
NETWORKING – T1 AND E&M TIE LINES.....................................................65
OPTIMIZED ROUTING.......................................................................................66
PERSONAL RING TONES..................................................................................66
POWER FAILURE BACKUP MEMORY............................................................66
POWER FAILURE BACKUP SYSTEM..............................................................66
QUICK FORWARDING USING THE HOLD/QUICK FORWARD KEY..........67
REMOTE PROGRAMMING/DIAGNOSTICS....................................................67
SMDR....................................................................................................................67
SELF-LABELING KEYS.....................................................................................68
SIMPLE NETWORK MANAGEMENT PROTOCOL (SNMP) ..........................68
STATION COACHING........................................................................................68
SYSTEM ALARM ................................................................................................68
SYSTEM ANNOUNCEMENTS...........................................................................68
SYSTEM CLOCK.................................................................................................69
SYSTEM SPEED DIAL........................................................................................69
TEXT MESSAGING.............................................................................................69
TICKER FIELD DISPLAY...................................................................................70
TOLL RESTRICTION..........................................................................................70
TONE PULSE DIALING......................................................................................70
TRANSFER OFF-PREMISE ................................................................................70
TRANSFER TO GUEST MAILBOX...................................................................70
TRUNK INTERFACES ........................................................................................71
UNIFORM CALL DISTRIBUTION (UCD).........................................................71
VOICE MAIL/AUTOMATED ATTENDANT INTEGRATION.........................71
SECTION 3 – IP TELEPHONE USER GUIDE ................................ 73
TABLE OF CONTENTS - v
IP TELEPHONES.......................................................................... 75
IWATSU ENTERPRISE PLATINUM SERIES IP SOFTPHONE.......................75
IWATSU ENTERPRISE 18I PLATINUM SERIES IP TELEPHONE.................77
IWATSU ENTERPRISE 12I PLATINUM SERIES IP TELEPHONE.................78
PLATINUM SERIES IP TELEPHONE FEATURES...........................................80
PLATINUM SERIES MENU KEYS....................................................................83
PLATINUM SERIES FEATURE OPERATION..................................................84
IX-12IPKTD-E IP TELEPHONE..........................................................................85
IX-6IPKTD-E IP TELEPHONE............................................................................86
IX-12IPKTD-E2 IP TELEPHONES......................................................................87
POWER OVER ETHERNET (POE).....................................................................88
IX-12IPKTD-E/E2 IP TELEPHONE FEATURES...............................................89
DISPLAY MENU..................................................................................................91
ABSENCE MESSAGE.........................................................................................92
SET RETURN TIME............................................................................................92
SET RETURN DATE ...........................................................................................93
SET MEETING TIME..........................................................................................93
SET PHONE NUMBER........................................................................................93
CLEAR MESSAGE ..............................................................................................93
BACKGROUND MUSIC......................................................................................94
CALL FORWARDING.........................................................................................94
SET DESTINATION..........................................................................................95
SET ACTIVE/INACT.........................................................................................96
MODE CHANGE..............................................................................................96
FORWARD CANCEL........................................................................................97
FOLLOW ME....................................................................................................97
CALL PICKUP .....................................................................................................98
DIRECT EXTENSION.......................................................................................98
INTERNAL GROUP..........................................................................................98
EXTERNAL GROUP.........................................................................................99
CANCEL CALLBACK.........................................................................................99
LAST NUMBER REDIAL....................................................................................99
PERSONALIZED RINGING..............................................................................100
REMOTE PARK PICKUP..................................................................................100
SAVE NUMBER REDIAL.................................................................................100
SPEED DIAL......................................................................................................101
OUTGOING: DIRECT OUT...........................................................................101
OUTGOING: SCROLLING.............................................................................101
OUTGOING: SEARCH BY NAME..................................................................102
STATION LOCK................................................................................................104
LOCK..............................................................................................................104
UNLOCK.........................................................................................................104
TEXT MESSAGE...............................................................................................105
MESSAGE SEND/REPLY ...............................................................................105
MESSAGE SCROLLING.................................................................................105
MESSAGE CLEAR..........................................................................................106
MESSAGE REGISTRATION...........................................................................106
TIME REMINDER..............................................................................................107
TABLE OF CONTENTS - vi
REMINDER SET.............................................................................................107
REMINDER CLEAR........................................................................................107
UNA....................................................................................................................107
VOICEMAIL ACCESS.......................................................................................108
LIST MENU........................................................................................................108
SECTION 4 – DIGITAL TELEPHONE USER GUIDE .................... 109
DIGITAL TELEPHONES............................................................. 111
IX-5810 DIGITAL KEY TELEPHONES ...........................................................111
IX-5800 DIGITAL KEY TELEPHONES ...........................................................112
IWATSU ENTERPRISE 18D PLATINUM SERIES DIGITAL KEY
TELEPHONES................................................................................................113
IWATSU ENTERPRISE 12D PLATINUM SERIES DIGITAL KEY
TELEPHONES................................................................................................114
IX-12KTS-3 EXECUTIVE DIGITAL KEY TELEPHONES .............................115
IX-12KTD-3 EXECUTIVE DIGITAL KEY TELEPHONES.............................116
DCKT970 DIGITAL WIRELESS KEY TELEPHONE......................................117
OMEGATREK PS6 PORTABLE STATION (IX-PS6)......................................118
IX-5810 DIGITAL KEY TELEPHONE FEATURES.........................................119
IX-5810 SELF-LABELING DISPLAY...............................................................121
IX-5810 DISPLAY MENU FEATURE OPERATION.......................................125
PLATINUM SERIES DIGITAL KEY TELEPHONE FEATURES ...................132
PLATINUM SERIES MENU KEYS..................................................................135
PLATINUM SERIES FEATURE OPERATION................................................136
BASIC FEATURES..................................................................... 146
MAKING A 911 CALL.......................................................................................146
MAKING AN OUTGOING CALL.....................................................................146
RECEIVING AN INCOMING CALL ................................................................146
MAKING AN INTERCOM CALL.....................................................................147
RECEIVING AN INTERCOM CALL ................................................................147
MAKING AN INTERCOM GROUP CALL.......................................................147
MAKING AN E-RESPONSE HELP CALL.......................................................147
TRANSFERRING A CALL TO ANOTHER EXTENSION...............................148
TRANSFERRING A CALL TO CALL PARK...................................................148
PUTTING A CALL ON HOLD..........................................................................148
PICKING UP A CALL ON HOLD .....................................................................149
PUTTING A CALL ON CALL PARK...............................................................149
HANDLING A SECOND CALL........................................................................150
ADVANCED FEATURES............................................................ 151
ABSENCE MESSAGE DISPLAY......................................................................151
ACCOUNT CODE..............................................................................................152
ALL ATTENDANTS CALL...............................................................................152
ALPHANUMERIC DISPLAY............................................................................153
ALPHANUMERIC SPEED DIAL BY NAME...................................................154
ALTERNATE TONE/PULSE DIALING...........................................................154
TABLE OF CONTENTS - vii
AUTODIAL UNIT ..............................................................................................154
AUTOMATIC OUTSIDE LINE ANSWER / HOLD..........................................155
AUTOMATIC REPEAT DIALING....................................................................155
BACKGROUND MUSIC....................................................................................156
BARGE-IN..........................................................................................................156
BLUETOOTH.....................................................................................................157
BUILT-IN SPEAKERPHONE............................................................................159
BUSY BYPASS/AUTODIAL UNIT...................................................................159
BUSY BYPASS TONE CALLING.....................................................................160
BUSY BYPASS VOICE CALLING...................................................................160
BUSY INTERCOM CALLBACK ......................................................................161
BUSY NUMBER CALLBACK..........................................................................162
BUSY OUTSIDE LINE QUEUING...................................................................163
BUSY OVERRIDING......................................................................................... 164
CALL COVERAGE............................................................................................165
CALL DIVERT...................................................................................................166
CALL FORWARDING - FLEXIBLE CALL FORWARDING..........................166
SET FORWARD DESTINATION ....................................................................166
FORWARD CANCEL......................................................................................167
SET ACTIVE/INACTIVE.................................................................................167
FOLLOW ME..................................................................................................167
TO SET FORWARD VIA DIRECT INWARD SYSTEM ACCESS (DISA) .......168
TO CANCEL VIA DIRECT INWARD SYSTEM ACCESS (DISA)...................168
CALL MONITORING........................................................................................169
CALL PARK/SWAP...........................................................................................169
CALL PICK-UP..................................................................................................170
DIRECT CALL PICK-UP................................................................................170
INTERNAL GROUP CALL PICK-UP.............................................................170
EXTERNAL GROUP CALL PICK-UP ............................................................170
CALL RECORDING ..........................................................................................171
CALLER ID, ANI INFORMATION STORAGE...............................................172
CALLER ID DISPLAY CHANGE.....................................................................173
CAMP-ON...........................................................................................................173
CLEAR CALL.....................................................................................................174
CONFERENCE...................................................................................................174
ADD-ON..........................................................................................................174
MULTILINE....................................................................................................175
TRUNK-TO-TRUNK .......................................................................................175
CONSULTATION HOLD..................................................................................176
DELAYED RINGING.........................................................................................176
DID NUMBER EXTERNAL CALL FORWARD..............................................176
DIRECT OUTSIDE LINE APPEARANCE........................................................177
DIRECT STATION SELECTION/BUSY LAMP FIELD ..................................177
DISTINCTIVE RINGING - OUTSIDE LINE CALLS.......................................177
DISTINCTIVE RINGING - ICM/OUTSIDE LINE............................................ 177
DO NOT DISTURB (DND)................................................................................177
EXCLUSIVE HOLD...........................................................................................178
EXECUTIVE OVERRIDE..................................................................................178
EXTENSION NUMBER DISPLAY...................................................................178
TABLE OF CONTENTS - viii
FEATURE BUTTON DISPLAY........................................................................179
FLASH................................................................................................................179
FLOATING OUTSIDE LINE GROUP ACCESS...............................................180
FORCED/VERIFIED ACCOUNT CODE ..........................................................180
FULL/HALF-DUPLEX SPEAKERPHONE MODE SWITCHING ...................181
GROUP MONITORING.....................................................................................181
GROUP PARK....................................................................................................181
HANDS-FREE ANSWERBACK ON INTERCOM ...........................................182
HEADSET CONTROL KEY..............................................................................182
HEADSET BUTTON..........................................................................................183
HEADSET CONNECTION................................................................................184
HOT LINE...........................................................................................................184
HOWLER TONE ................................................................................................184
LAST NUMBER REDIAL..................................................................................185
MASTER HUNT GROUPS ................................................................................185
MEMO DIAL......................................................................................................186
MESSAGE WAITING........................................................................................187
MICROPHONE CUT-OFF .................................................................................188
OFF-HOOK OUTGOING CALL........................................................................189
OFF-HOOK OUTSIDE LINE ANSWERING ....................................................189
OFF-HOOK OUTSIDE LINE QUEUING..........................................................189
ON-HOOK DIALING.........................................................................................190
OUTSIDE LINE CALL RESTRICTION............................................................190
OUTSIDE LINE PICK-UP RESTRICTION.......................................................190
PAGING..............................................................................................................190
ALL CALL.......................................................................................................190
GROUP CALL (INTERNAL)...........................................................................191
ZONE (EXTERNAL)........................................................................................191
MEET-ME PAGE ANSWER............................................................................191
PERSONAL RINGING TONE ...........................................................................192
PRESET DIAL/BACKSPACE DIALING..........................................................192
PRIME LINE ACCESS.......................................................................................193
PRIVACY/PRIVACY RELEASE.......................................................................193
PRIVATE LINE..................................................................................................193
PROTECTED STATION....................................................................................193
QUICK FORWARDING USING THE HOLD/QUICK FORWARD KEY........194
QUICK MODE OPERATION............................................................................194
REMOTE CALL FORWARDING......................................................................194
REMOTE RELAY CONTROL...........................................................................195
RING MUTING ..................................................................................................196
SAVE NUMBER REDIAL.................................................................................196
SELF-LABELING KEYS...................................................................................197
SHIFT CALL.......................................................................................................198
SPEED DIAL......................................................................................................198
SYSTEM SPEED DIAL....................................................................................198
PERSONAL SPEED DIAL..............................................................................198
PERSONAL SPEED DIAL REGISTRATION..................................................198
TO SPEED DIAL A NUMBER........................................................................200
STATION COACHING AND STATION MONITOR .......................................202
TABLE OF CONTENTS - ix
STATION EXTERNAL RINGER CONNECTION............................................202
STATION RESTRICTION PASSWORD...........................................................203
SYSTEM ANNOUNCEMENT MESSAGE........................................................203
TEXT MESSAGING...........................................................................................204
SYSTEM TEXT MESSAGES............................................................................204
STATION TEXT MESSAGES ..........................................................................204
STATION TEXT MESSAGE REGISTRATION................................................204
TO SEND A TEXT MESSAGE.........................................................................204
SCROLLING AND SELECTING TEXT MESSAGES......................................206
TICKER FIELD DISPLAY (TFD)......................................................................207
TIME REMINDER..............................................................................................207
TONE/VOICE CALLING...................................................................................208
TRANSFER TO GUEST MAILBOX.................................................................209
TRANSFER OFF-PREMISE ..............................................................................209
UNANSWERED INCOMING OUTSIDE LINE WARNING TONE.................209
UNIVERSAL NIGHT ANSWER........................................................................210
VOICE MAIL MESSAGE..................................................................................210
VOICE MAIL MONITOR (ANSWERING MACHINE EMULATION)...........213
WHISPER PAGE................................................................................................214
WHISPER MONITOR........................................................................................214
SECTION 5 – ATTENDANT POSITION USER GUIDE ................ 215
ATTENDANT POSITION............................................................. 217
IWATSU ENTERPRISE DSS.............................................................................217
IX-DSS-3.............................................................................................................218
BASIC FEATURES..................................................................... 219
MAKING A 911 SUPPORT CALL....................................................................219
RECEIVING AN INCOMING CALL ................................................................219
TRANSFERRING A CALL TO ANOTHER EXTENSION...............................220
INFORMING A BUSY EXTENSION USER THAT THE ATTENDANT HAS A
SECOND CALL WAITING FOR THEM.......................................................220
DISCONNECTING OR RELEASING A CALL ................................................221
MAKING AN INTERCOM GROUP CALL.......................................................221
MAKING AN E-RESPONSE HELP CALL.......................................................221
RECEIVING AN INTERCOM CALL ................................................................221
PUTTING A CALL ON HOLD..........................................................................222
PICKING UP A CALL ON HOLD .....................................................................222
PUTTING A CALL ON CALL PARK...............................................................222
ANSWERING A CALL THAT RETURNS TO THE ATTENDANT POSITION223
MAKING AN OUTGOING CALL.....................................................................223
MAKING AN INTERCOM CALL.....................................................................223
MAKING A PAGE ANNOUNCEMENT...........................................................224
ADVANCED FEATURES............................................................ 225
911 CALL INDICATION ...................................................................................225
ALARM CLEAR.................................................................................................225
TABLE OF CONTENTS - x
ATTENDANT AUTOMATIC HOLD ................................................................225
ATTENDANT OVERRIDE................................................................................226
AUTOMATIC ANSWER MODE.......................................................................226
ABANDONED/ ALL CALL...............................................................................226
CALL INTERCEPT............................................................................................227
CALL SWAP.......................................................................................................227
CLOCK SET/ADJUSTMENT............................................................................228
DIRECT STATION SELECTION......................................................................228
DSS SCREEN CONTROL..................................................................................229
FLEXIBLE NIGHT ANSWER...........................................................................229
INCOMING CALL TERMINATION.................................................................229
MESSAGE WAITING CONTROL ....................................................................230
NIGHT MODE....................................................................................................231
OPERATOR PRIORITY.....................................................................................231
OVERFLOW TRANSFER..................................................................................232
RING MUTING ..................................................................................................232
SERIAL CALL....................................................................................................233
STATION CALL FORWARD/DO NOT DISTURB RELEASE........................233
STATION CLASS RESTRICTION CHANGE...................................................234
STATION FORCED RELEASE.........................................................................235
STATION LOCK................................................................................................236
SYSTEM ANNOUNCEMENT RECORDING...................................................237
SYSTEM SPEED DIAL REGISTRATION........................................................238
SYSTEM TEXT MESSAGE REGISTRATION.................................................238
THROUGH DIALING........................................................................................ 239
TRUNK ACCESS CONTROL............................................................................239
TRUNK FORCED RELEASE ............................................................................240
SECTION 6 – ATTENDANT CONSOLE USER GUIDE................. 241
ATTENDANT CONSOLE............................................................ 243
BASIC FEATURES..................................................................... 245
BASIC FEATURES..................................................................... 245
MAKING A 911 CALL.......................................................................................245
RECEIVING AN INCOMING CALL ................................................................245
TRANSFERRING A CALL TO ANOTHER EXTENSION...............................245
INFORMING A BUSY EXTENSION USER THAT THE ATTENDANT HAS A
SECOND CALL WAITING FOR THEM.......................................................246
DISCONNECTING OR RELEASING A CALL ................................................246
MAKING AN INTERCOM GROUP CALL.......................................................246
MAKING AN E-RESPONSE HELP CALL.......................................................246
RECEIVING AN INTERCOM CALL ................................................................247
PUTTING A CALL ON HOLD..........................................................................247
PICKING UP A CALL ON HOLD .....................................................................247
PUTTING A CALL ON CALL PARK...............................................................247
TABLE OF CONTENTS - xi
ANSWERING A CALL THAT RETURNED TO THE ATTENDANT
CONSOLE.......................................................................................................248
MAKING AN OUTGOING CALL.....................................................................248
MAKING AN INTERCOM CALL.....................................................................248
MAKING A PAGE ANNOUNCEMENT...........................................................248
DIALING AN OUTSIDE PHONE NUMBER FOR A SYSTEM EXTENSION249
ADVANCED FEATURES............................................................ 250
ALARM CLEAR.................................................................................................250
ATTENDANT AUTOMATIC HOLD ................................................................250
ATTENDANT OVERRIDE................................................................................250
AUTOMATIC ANSWER MODE.......................................................................251
CALL INTERCEPT............................................................................................251
CALL SWAP.......................................................................................................252
CLOCK SET/ADJUSTMENT............................................................................253
DIRECT STATION SELECTION......................................................................253
FLEXIBLE NIGHT ANSWER...........................................................................254
GROUP NIGHT..................................................................................................256
INCOMING CALL TERMINATION.................................................................256
MESSAGE WAITING CONTROL ....................................................................256
NIGHT MODE....................................................................................................257
OPERATOR PRIORITY.....................................................................................257
OVERFLOW TRANSFER..................................................................................258
RING MUTING ..................................................................................................258
SERIAL CALL....................................................................................................259
STATION CALL FORWARD/DO NOT DISTURB RELEASE........................259
STATION CLASS RESTRICTION CHANGE...................................................261
STATION FORCED RELEASE.........................................................................263
STATION LOCK................................................................................................265
SYSTEM ANNOUNCEMENT RECORDING...................................................266
SYSTEM SPEED DIAL REGISTRATION........................................................268
SYSTEM TEXT MESSAGE REGISTRATION.................................................271
THROUGH DIALING........................................................................................ 271
TRANSFER OFF-PREMISE ..............................................................................272
TRUNK ACCESS CONTROL............................................................................272
TRUNK FORCED RELEASE ............................................................................274
SECTION 7 – SIP & SINGLE LINE TELEPHONE USER GUIDE.. 277
SIP AND SINGLE LINE TELEPHONES..................................... 279
SINGLE LINE TELEPHONES (SLT)..............................................................279
SESSION INITIATION PROTOCOL (SIP) TELEPHONES............................279
BASIC FEATURES..................................................................... 280
MAKING A 911 CALL.......................................................................................280
MAKING AN OUTGOING CALL.....................................................................280
RECEIVING AN INCOMING CALL ................................................................280
MAKING AN INTERCOM CALL.....................................................................280
TABLE OF CONTENTS - xii
RECEIVING AN INTERCOM CALL ................................................................280
MAKING AN INTERCOM GROUP CALL.......................................................280
MAKING AN E-RESPONSE HELP CALL.......................................................281
TRANSFERRING A CALL TO ANOTHER EXTENSION...............................281
PUTTING A CALL ON HOLD..........................................................................281
PICKING UP A CALL ON HOLD .....................................................................282
PUTTING A CALL ON CALL PARK...............................................................282
HANDLING A SECOND CALL........................................................................283
ADVANCED FEATURES............................................................ 284
ACCOUNT CODE..............................................................................................284
ALL ATTENDANTS CALL...............................................................................284
BUSY INTERCOM CALLBACK ......................................................................284
BUSY NUMBER CALLBACK..........................................................................285
BUSY OUTSIDE LINE QUEUING...................................................................286
CALL PARK / SWAP.........................................................................................286
CALL PICK-UP..................................................................................................287
DIRECT CALL PICK-UP................................................................................287
INTERNAL GROUP CALL PICK-UP.............................................................287
EXTERNAL GROUP CALL PICK-UP ............................................................287
CAMP-ON...........................................................................................................288
CLEAR CALL.....................................................................................................288
CONFERENCE...................................................................................................289
ADD-ON..........................................................................................................289
MULTI-LINE...................................................................................................289
TRUNK-TO-TRUNK .......................................................................................290
CONSULTATION HOLD..................................................................................290
DO NOT DISTURB............................................................................................290
FLASH................................................................................................................291
CALL FORWARDING....................................................................................... 291
SET FORWARD DESTINATION ....................................................................291
FORWARD CANCEL......................................................................................292
FOLLOW ME..................................................................................................292
FLOATING OUTSIDE LINE GROUP ACCESS...............................................292
FORCED/VERIFIED ACCOUNT CODE ..........................................................293
GROUP PARK....................................................................................................293
HOT LINE...........................................................................................................293
HOWLER TONE ................................................................................................293
LAST NUMBER REDIAL..................................................................................294
MASTER HUNT GROUPS ................................................................................294
MESSAGE WAITING........................................................................................295
OFF-HOOK OUTGOING CALL........................................................................296
OFF-HOOK OUTSIDE LINE QUEUING..........................................................296
PAGING..............................................................................................................296
ALL CALL.......................................................................................................296
GROUP CALL (INTERNAL)...........................................................................296
ZONE PAGE (EXTERNAL).............................................................................297
MEET-ME PAGE ANSWER............................................................................297
PRE-RINGING....................................................................................................297
TABLE OF CONTENTS - xiii
PRIVATE LINE..................................................................................................298
PROTECTED EXTENSION............................................................................... 298
SHIFT CALL.......................................................................................................298
SPEED DIAL......................................................................................................299
PERSONAL SPEED DIAL REGISTRATION..................................................299
TO SPEED DIAL A NUMBER........................................................................300
STATION RESTRICTION PASSWORD...........................................................301
SINGLE LINE MESSAGE WAITING STUTTER DIAL TONE.......................301
SYSTEM ANNOUNCEMENT MESSAGE........................................................301
TONE/VOICE CALLING...................................................................................302
TRANSFER TO PARK.......................................................................................302
UNANSWERED INCOMING OUTSIDE LINE WARNING TONE.................302
UNIVERSAL NIGHT ANSWER........................................................................302
VOICE MAIL MESSAGE..................................................................................302
SECTION 8 – DIGITAL DOORPHONE USER GUIDE................... 303
DIGITAL DOORPHONES ........................................................... 305
SECTION 9 – DIRECT INWARD SYSTEM ACCESS (DISA) USER
GUIDE............................................................................................. 307
DIRECT INWARD SYSTEM ACCESS (DISA) ........................... 309
SECTION 10 – HOSPITALITY FEATURES USER GUIDE ........... 313
HOSPITALITY FEATURES......................................................... 315
911 SUPPORT.....................................................................................................315
INTERCOM CALL RESTRICTION..................................................................315
MESSAGE WAITING CONTROL ....................................................................316
ROOM STATUS.................................................................................................317
FROM TO BE CLEANED TO CLEANED ......................................................318
FROM TO BE CLEANED OR CLEANED TO READY...................................318
WAKE-UP CALL...............................................................................................319
WAKE-UP CALL REPORT...............................................................................320
TABLE OF CONTENTS - xiv
Section 1 –
Iwatsu Enterprise-CS
General Description
IWATSU ENTERPRISE-CS
GENERAL DESCRIPTION - 2
FCC REGISTRATION AND REQUIREMENTS
INSTRUCTIONS TO THE USER
The Iwatsu Enterprise-CS line of digital telecommunications systems has been
registered and approved by the Federal Communications Commission (FCC) for
direct connection to your local telephone service. In accordance with FCC rules and
regulations regarding telephone equipment, Iwatsu is required to make you aware of
your rights and obligations regarding the use of this equipment. In order that we may
fulfill our obligations, please take a moment to carefully read the rules and
regulations contained herein that apply to you.
FCC Rules and Regulations
(1) Notification to the Local Telephone Company
The local Telephone Company may request specific information about the Iwatsu
Enterprise-CS before connection can be made to the local Telephone Company lines.
When requested by the Telephone Company, the following information should be
provided:
a) The FCC Registration Number for all equipment connected to an individual
line.
b) The largest Ringer Equivalence Number (REN) for each line.
c) Information required for compatible operation of the equipment with the
Telephone Company communication facilities. The FCC Registration Number
and Ringer Equivalence Number (REN) are printed on the equipment label
located on the common equipment cabinet of the system (IX-CME). The
largest Ringer Equivalence Number is the sum of the Ringer Equivalence
Number (REN) of each FCC registered device that is connected to the same
line. The maximum Ringer Equivalence Number that can normally be used
without causing faulty operation is 5.0. Check with your local Telephone
Company to determine the maximum Ringer Equivalence Number for the
telephone lines you are using. In order to connect registered terminal
equipment to the Telephone Company lines, the terminal equipment must
utilize an FCC “standard means of connection”, often referred to as a
“registered jack”. The type of jack utilized on the Iwatsu Enterprise-CS is
identified by a USOC code number. Different code numbers are utilized for
the various types of services provided by the Telephone Company that the
systems use. When requesting new telephone service, the Telephone Company
must be informed of the code number for each type of service. The Iwatsu
Enterprise-CS can be configured as either a Private Branch Exchange (PBX) -
Fully Protected, Key Telephone System - Fully Protected or a Multi-Function
(Hybrid) System - Fully Protected. For your convenience, the following are
the codes and registration numbers applicable to Iwatsu Enterprise-CS
equipment:
GENERAL DESCRIPTION - 3
FCC Numbers
ECS
Key Telephone System - Fully Protected
Multi-Function (Hybrid) System - Fully Protected
PBX - Fully Protected
US:BD6KF10BIWATSU1
US:BD6MF10BIWATSU1
US:BD6PF10BIWATSU1
Your Iwatsu Key Telephone may contain a wireless Bluetooth module
which carries an FCC ID number of BD6BTINF.
The Iwatsu Enterprise-CS is FCC, Part 68, registered as a fully protected telephone
system. The following information must be provided to the local telephone operating
company when requesting service terminating to the Iwatsu Enterprise-CS:
LOOP START TRUNK
Ringer Equivalence No 0.5B
Service Order Code ..............9.0F
Facility Interface Code .........02LS2
Registered Connection.......... RJ21X
GROUND START TRUNK
Ringer Equivalence No......... 1.0B
Service Order Code ..............9.0F
Facility Interface Code .........02GS2
Registered Connection.......... RJ21X
CALLER ID TRUNK
Ringer Equivalence No......... 0.5B
Service Order Code ..............9.0F
Facility Interface Code .........02LS2
Registered Connection.......... RJ21X,
..............................................RJ11*
E&M TIE LINE CARD
TYPE 1
Facility Interface Codes........ TL31M
Service Order Code ..............9.0F
Registered Connection.......... RJ2GX
TYPE 2
Facility Interface Codes TL32M
Service Order Code ..............9.0F
Registered Connection.......... RJ2HX
†
T-1 SERVICE (SF)
Facility Interface Code....... .04DU9-BN
Service order Code 6.0P
Registered Connection........ RJ48C
T-1 SERVICE (ESF)
Facility Interface Code....... 04DU9-1KN
Service order Code............. 6.0P
Registered Connection........ RJ48C
DID TRUNK*
Facility Interface Code... 02RV2-T
Ringer Equivalence No.. 0.0B
Service order Code.........9.0F
Registered Connection... RJ21X
OPS LINE CARD
Facility Interface Codes...... OL13C
Service Order Code ............ 9.0F
Registered Connection... RJ21X
ISDN BRI CARD
Facility Interface Codes...... 02IS5
Registered Connection........ RJ49C#
ISDN PRI CARD
Facility Interface Codes...... 04DU9-1KN
Registered Connection........ RJ49C or
............................................ R
J48X
NOTE:
* Check with local utility or service provider for type of connection
allowed.
†
Not available for US:BD6KF10BIWATSU1 registration applications.
# NT1 required.
GENERAL DESCRIPTION - 4
(2) Restrictions on the Use of Registered Telephone Equipment
FCC rules governing customer owned telephone equipment specifically exclude the
use of the Iwatsu Enterprise-CS on public coin telephone (payphone) lines. The
connection to party line service is subject to local state tariffs. Contact your state
public utility, public service commission or corporate commission for information on
this.
(3) Incidence of Harm
If for some reason the Iwatsu Enterprise-CS causes harm to the Telephone Company
network, the Telephone Company will notify you in advance that temporary
discontinuance of service may be required. In the event advance notice is not
practical, the Telephone Company will notify you of the interruption of service as
soon as possible. Also, the Telephone Company will advise you of your right to file a
complaint with the FCC if you believe it is necessary. The Telephone Company may
also make changes in its facilities, operations or procedures that could affect the
operation of your system. If this occurs, the Telephone Company will provide
advance notice in order for you to make the necessary modifications to maintain
uninterrupted service.
(4) Hearing-Aid Compatibility
The Iwatsu Enterprise-CS, utilizing telephone station equipment manufactured by
Iwatsu, meets all FCC requirements for hearing-aid compatibility.
(5) Instruction Regarding the Repair and Refurbishment of
Registered Equipment
Only the manufacturer or its authorized agents are permitted under FCC rules to
make other than routine repairs to registered telephone equipment. Repairs made to
registered telephone equipment by unauthorized entities are a violation of local state
tariffs and will void equipment warranties. Routine repairs are classified typically as
lamp replacement, fuse replacement, directory label replacement, etc. All other
repairs to your Iwatsu Enterprise-CS telephone equipment should be performed by
Iwatsu Voice Networks. When trouble is experienced on any telephone line that your
system is connected to and the trouble is causing harm to the network, the Telephone
Company may request that you remove the equipment from the telephone lines(s)
until the problem has been corrected. To contact Iwatsu Voice Networks, for
information regarding the repair of your equipment, write or call:
(972)929-0242
IWATSU VOICE NETWORKS
8001 Jetstar Drive
Irving, TX 75063
Attn: Repair Department
(6) Use of Other FCC Registered Equipment
Aside from the Ringer Equivalence reporting as explained (above), use of other FCC
equipment may provide for specific limitations depending upon the type of
equipment. Check the instructions included with such equipment to determine what
the limitations are, if any, on the use of such equipment.
GENERAL DESCRIPTION - 5
(7) Automatic Dialers
The Iwatsu Enterprise-CS contains features that provide for the automatic dialing of
outgoing calls. When programming Emergency Numbers and/or making test calls to
Emergency Numbers:
• Remain on the line and briefly explain to the dispatcher the reason for the
call.
• Perform such activities during off-peak hours such as early morning or late
evening.
(8) Toll Restriction and Optimized Routing Features
The Iwatsu Enterprise-CS provides both Toll Restriction and Optimized Routing
features that may be programmed in your system. The software or programming
contained in the Iwatsu Enterprise-CS may be required to be upgraded to allow user
access to the network in order to recognize newly established network area codes and
exchange codes as they are placed in service. Failure to upgrade the programming or
software (if required) to recognize the new codes as they are established will restrict
the user from gaining access to the network and to these codes.
(9) Direct-Inward-Dialing (DID) Requirements
The Iwatsu Enterprise-CS meets all FCC requirements for Direct-Inward-Dialing
(DID) service by providing Answer Supervision on incoming DID calls in
accordance with FCC regulations. Allowing this equipment to be operated in such a
manner as to not provide proper Answer Supervision is a violation of Part 68 of the
FCC's rules. The equipment returns proper Answer Supervision to the local telephone
exchange when DID calls are: answered by the called station, answered by the
attendant, routed to a recorded announcement that can be administered by the system
user, routed to a dial prompt (instruction).
(10) Radio Frequency Emissions
The ECS system is registered with the FCC as a Class A RF Device, pursuant to Part
15 of the FCC rules, that may radiate radio frequency emissions. This equipment
complies with the limits for a Class A device. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. In the event that
the system causes interference with another device, steps must be taken to reduce the
interference, including possible removal of the equipment. While the probability of
such an event is remote, consult Iwatsu Voice Networks for further assistance if this
occurs.
(11) Equal Access Requirements
This system is capable of providing user access to interstate providers of operator
services through the use of equal access codes. Failure to provide equal access
capabilities is a violation of the Telephone Operator Consumer Services
Improvement Act of 1990 and Part 68 of the FCC rules.
IWATSU VOICE NETWORKS.
GENERAL DESCRIPTION - 6
IWATSU ENTERPRISE-CS COMPONENTS OVERVIEW
IX-CME Gateway Controller
6 Universal Card Slots:
5 x 96-channel and 1 x 32-channel card slots
Time Slots: 1024
Dimensions (H x W x D): 13.3" x 16.93" x 12.21"
Weight: 20 lbs. Empty; 34.5 lbs. Full Capacity
Power Supply: IX-PWSE or IX-PWSES
IX-EXPME1 Expansion Module
4 Maximum (2nd, 3rd, 5th, 6thShelf)
6 Universal Card Slots: (16-port Slots)
Time Slots: 96
Dimensions (H x W x D): 11.5" x 16.93" x 12.21"
Weight: 20 lbs. Empty; 34 lbs. Full Capacity
Power Supply: IX-EXPWS
IX-EXPME2 Expansion Module
1 Maximum (4thShelf)
6 Universal Card Slots: (16-port Slots)
Time Slots: 96
Dimensions (H x W x D): 11.5" x 16.93" x 12.21"
Weight: 20 lbs. Empty; 34 lbs. Full Capacity
Power Supply: IX-EXPWS
IX-PWSE Power Supply
Dimensions (H x W x D): 10.5" x 2.75" x 11.5"
Weight: 5 lbs.
IX-PWSES Power Supply
Dimensions (H x W x D): 10.5" x 2.75" x 11.5"
Weight: 3 lbs. 13.4 oz.
IX-EXPWS Power Supply
Dimensions (H x W x D): 10.5" x 2.75" x 11.5"
Weight: 5 lbs.
Switch Parameters
CPU
VR4133
64-bit CPU
266 MHz
433 MIPS
Distributed Multi-microprocessor
Flash Memory Capacity
w/IX-CCU/IX-CCSU: 1 2 8 MB
(256 MB August 2008)
RAM Capacity
w/IX-CCU/IX-CCSU: 128 MB SDRAM
Heat Dissipation
IX-PWSE (max.): 316 BTU/hr
IX-PWSES (max.): 205 BTU/hr
IX-EXPWS (max.): 316 BTU/hr
GENERAL DESCRIPTION - 7
The ECS may also be expanded by adding ADIX
system through the TDM highway interface. This
integration is possible when the IX-HWYA card is
installed in the IX-CME and the IX-HWYL card is
Iwatsu Enterprise-CS
Three Cabinet Configuration (Shown)
Expandable to Six Cabinets
NOTE:
cabinets under the co nt rol of the ECS operating
installed in the IX-CML, IX-CMM, or the IX-CM.
Environment
Operating Te mperature:
0° to 40°C/32° to 104°F
Storage Tem perature:
-10° to 50°C/14° to 122°F
Relative Humi dity (non-condensing) :
10% to 90%
FCC Registration Numbers
KF: US:BD6KF10BIWATSU1
MF: US:BD6MF10BIWATSU1
PF: US:BD6PF10BIWATSU1
IC Registration Number
IC:577A-IWATSU1
Mounting Options
19” Rack Mount
Power Nominal Max.
IX-PWSE: 115 watts 185 watts
IX-PWSES: 115 watts 120 watts
IX-EXPWS: 115 watts 185 watts
AC Input
AC Input Vol tage Tolerance:
IX-PWSE: 120 ± 10% VAC
IX-PWSES: 120 ± 10% VAC
IX-EXPWS: 120 ± 10% VAC
Frequency Tolerance:
IX-PWSE: 60 ± 3 Hz
IX-PWSES: 60 ± 10%
IX-EXPWS: 60 ± 3 Hz
Maximum Input Current
IX-PWSE: 3.4A
IX-PWSES: 2.2A
IX-EXPWS: 3.4A
Ringing Generator
Frequency: 20 Hz
Amplitude: 90 Vac
Maximum Simultaneous
Ringing (SLT): 20
Battery Backup
ECS IX-PWSE and
IX-EXPWS power supplies
include a battery interface.
Backup time is dependent upon
battery array, system size and
system usage.
Facility Interface Codes
Loop Start Trunks: 02LS2
Ground Start Trunks: 02GS2
DID Trunks: 02RV2-T
E&M Tie Lines: TL31M/TL32M
OPS Lines: 0L13C
T1-SF: 04DU9-BN
T1-ESF: 04DU9-1KN
ISDN BRI: 02IS5
ISDN PRI: 04DU9-1KN
Attendant Console
Maximum Attendant Positions: 32
Loop Keys (Incoming Lines): 8
Programmable Function Keys: 16
DSS Units (Max. 4 per Attendant) 128
Programmable DSS Keys: 30
Menu Driven Software Function Keys: 8
Call Waiting Indications: 12
Alphanumeric LCD:
4 rows, 40 characters
BLF Indications: 200 x 2
Telephone Requirements
Digital Telephones
Wiring: 1 pair
Total End-to-end Distance
22 AWG Twisted Pair: 1,000 ft.
24 AWG Twisted Pair: 1,000 ft.
IX-58EXTENDER 2,100 ft.
1 Star Repeater: 1,500 ft.
2 Star Repeaters: 8,500 ft.
IP Telephones
Wiring: CAT 5 (UTP) or better
Total End-to-end Distance
CAT 5: 328 ft.
Single Line Telephones
Wiring: 1 pair
Wiring w/Message Lamp: 1 or 2 pair
Maximum Loop Resistance
(Includes SLT)
On-premise SLT: 600 ohm
Off-premise SLT: 1,200 ohm
Ringing Frequency: 20 Hz
Omegatrek IX-BS5 Base Stations
Wiring: 1 or 2 pair
Total End-to-end Distance
22 AWG Twisted Pair: 820 ft.
24 AWG Twisted Pair: 460 ft.
1 IX-BSREP Repeater: 4,450 ft.
2 IX-BSREP Repeaters: 10,150 ft.
GENERAL DESCRIPTION - 8
Circuits Per Card
Universal Trunk Card (IX-8UNTK):
8 circuits
Caller ID Trunk Module (IX-400):
4 circuits
T1 Campus Networking Card
(IX-DTI-N w/IX-VCOMP): 1 circuit
CO Transfer Card (IX-4ETRAN):
4 circuits
Conference Card (IX-8CNFB O X-1):
8 circuits
IP Station Card
(IX-8IPSUB/I X-8EI PSUB) 8 circuits
Digital Station Card ( I X-16 P SUB-2)
16 circuits
Digital Station Card ( IX-8PSUB-2)
8 circuits
Digital Station Card ( I X-16 P SUB):
16 circuits
Digital Station Card ( IX-8PSUB-1):
8 circuits
Digital Station/Ca ller ID Trunk Card
(IX-408): 12 circuits
Digital Station/On -pr em i se SLT Card
(IX-044): 8 circuits
E & M Tie Line Trunk Card
(IX-4EMTK): 4 circuits
Ground/Loop S tart Trunk Card
(IX-8LGTK): 8 circuits
ISDN BRI Trunk Card
(IX-4ICOTB/IX-4EICOTB) 4 circuits
IP Networking Card
(IX-8IPNET/IX-8EIPNET) 8 circuits
ISDN PRI Trunk Card
(IX-DTI-P): 1 circuit
CID w/Msg Lamp SLT Card
(IX-8SUBS-4) 8 circuits
CID w/Msg Lamp SLT Exp Card
(IX-8ESUBS-4) 8 circuits
Message Lamp SLT Card
(IX-8SUBM-3): 8 circuits
Message Lamp SLT Expansion Card
(IX-8ESUBM): 8 circuits
Off-premise SLT Card
(IX-4SUBL): 4 circuits
Omega-Voice VMI Voi ce Mail Card
(IX-4EVMC) 4 circuits
(IX-4SEVMC) 4 circuits
Omega-Voice VMI Exp ansion Card
(IX-EVML) 4 circuits
Omegatrek Wireless Interface Card
(IX-4CSUB-3) 4 circuits
On-premise SLT Card (IX-8SUBS-3):
8 circuits
On-premise SLT Expans i on Car d
(IX-8ESUBS): 8 circuits
T1 Trunk Card (IX-DTI-T): 1 circuit
Media Gateway Channels
IX-MBU: 24 Channels
IX-EMBU: 24 Channels
IX-MBU + (3)IX-EMBU: 96 Channels
Software
Abandon Call Storage: 500 call records
Account Codes: 12 digits
Call Forwarding: 10 steps
No Answer: no limit to steps
Call Pick-up Groups: 250
CO/ICM Hunt Groups: 250
CO/Station Alphanumeric ID:
8 characters
DHCP Server: 1024 IP Addresses
DID Alphanumeric I D: 16 characters
Door phone Ringing A ssignment:
16 ringing stations /455 door phones
External Paging Zones: 125
Flexible Numbering Plan: 1-4 digits
Forced Verified Accoun t Codes: 2000
Incoming Call Delayed Ring ing Assignment:
16 stations/line
Incoming Call Ringing Assignment:
16 stations/line, 32 stations/line
if delayed ringing assignment is
not programmed .
Incoming Trunk Groups: 250
Intercom Call Groups: 250
Key Patterns: 1024
Maximum Call Coverage Keys: 2048
Maximum Digits per
Speed Dial Number: 32
Maximum Stations per
Hunt Group: 32
Maximum Stations per
Paging Group: 64
Maximum Stations per
Text Message Group: 16
Outgoing Trunk Groups: 250
Paging Groups
External: 125
Internal: 125
Park Orbits
Attendant: 24
System: 128
Station: 1
Programmable Syst em
Announcement Time:
330 seconds (IX-CMSG-1)
Relays 32
Speed Dial Alphan umeric ID:
10 characters
Station Speed Dial Numbers: 10
Station Text Mess age s : 10
System Speed Dial Numbers: 900
System Text Me ssa ge s: 90
Text Message Groups: 250
Ticker Field Display Sources 5
GENERAL DESCRIPTION - 9
Networking
Campus Over IP
Total Campus Resources 1024
Total Resources Per Node 512
Total Campus Nodes Per Network: 16
Local Survivability: Yes
Full Feature Transparency: Yes
Bandwidth Requirement for
Voice Traffic: (per call) 105 kbps
Resource Sharing Across Network: Yes
Voice Compression:
Uniform Intercom Dialing: Yes
(G.711) Yes
(G.729) Yes
Seismic Withstanding
Sweep
Cycle/WaveApplied Force
0.125g horizontal
0.25g horizontal
Applied
Waves
300.5-10Hz0.25g vertic al
300.5-5Hz0.5g vertical
Networking
Campus Over T1
Total Campus Nodes 15
Local Survivability: Yes
Full Feature Transpare ncy: Yes
Communications Chann els
per T1 Span: 46
Data Channel Split
on T1 Span: Yes
Resource Sharing
Across Network: Yes
Voice Compression: Yes (Proprietary)
Uniform Intercom Dialing: Yes
PBX To PBX
Conventional Networking
E & M Tie Trunks 140
T1 Cards (IX-DTI-T)
PBX to PBX Networking 10
IP-NET Cards 62
IP-NET Maximum
Remote Systems 128
Simulated
Installation
Ground level,
floor mount
2ndto 6thfloor
mount
GENERAL DESCRIPTION - 10
Iwatsu Enterprise-CS with the IX-PWSE and IX-PWSES Power
Supply Capacities
1
This table lists the maximum port capacities for an Iwatsu Enterprise-CS
based on configuration, utilizing the IX-PWSE or IX-PWSES power supply
in the IX-CME cabinet
. See Notes on the following page.
GENERAL DESCRIPTION - 11
Iwatsu Enterprise-CS with the IX-PWSE and IX-PWSES
Power Supply Capacity Notes:
1. This table lists the maximum capacity supported for each component type
based on the type of power supply installed on the shelf, total number of
cards slots available, software restrictions and the power consumption of
each component. The combined total number of ports for each system is
limited to 1024 ports. Power consumption based on utilizing the IX-PWSE
or the IX-PWSES in the IX-CME ECS cabinet.
2. The combined number of TDM Station, Trunk, and Miscellaneous ports
may not exceed the number of ports listed in this category.
3. This number indicates the maximum trunk port capacity utilizing no T1RCV
cards.
4. The ECS supports a maximum of 1024 IP or IP + TDM ports, this number
assumes a minimum of 8 trunk ports supported.
(1016 station ports + 8 trunk ports = 1024 total ports)
5. The maximum number of TDM station ports per shelf may not exceed 72.
This number does not apply to PS6 Portable Stations.
6. The total combined number of IX-BLF Units and IX-DSS-A-2 units installed
in the system may not exceed 15.
7. When Busy Bypass Units are used, the total number of Digital Stations
should not exceed these numbers.
8. The IX-EDVIF card may only be installed in the first three shelves of the
system. For additional serial card functions, IX-SCIF or IX-HCIF cards can
be added based on available card slots and power consumption.
GENERAL DESCRIPTION - 12
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