Iwatsu ADIX APS Omega-Phone Digital Multiline series, ADIX APS Omega-Phone MKT Versa-Phone Quick Reference Manual

DIGITAL TELEPHONE
STATION USER
QUICK REFERENCE GUIDE
INTRODUCTION
This guide describes basic features and operations for ADIX APS Omega-Phone telephones. This includes Omega-Phone Digital Multiline Telephones and the Omega-Phone MKT Versa-Phone.
HOLD/DND (Hold/Do Not Disturb) - This button is used to put a call on Hold or to set the Do Not Disturb function to prevent any calls from getting through or ringing at your extension.
Handset/Speaker Volume Control - The handset/ speaker volume control buttons allow you to adjust the handset volume and speaker volume to one of three levels. The left button lowers the handset/ speaker volume and the right button raises the handset/speaker volume.
Ringer Volume Control - The ringer volume control button allows you to adjust the ringer volume to one of four levels.
MIC OFF - Press the [MIC OFF] button to toggle the microphone off and on. When the [MIC OFF] button is lit the microphone is off. When the [MIC OFF] button is not lit, the microphone is on. Turning the microphone off prevents the person on the other end of your call from hearing voice or sounds during a speakerphone or ICM hands-free answerback call.
ICM - The intercom system is the internal network used to communicate between the telephone extensions in your ADIX system. Pressing the [ICM] button connects you to an intercom line for conversation with other extensions.
Multipurpose Buttons - These buttons can be programmed for specific functions, including outside line access, individual extension selection, and one­touch feature operation.
Button Lamps - These lamps light up or flash when someone is using the line or feature corresponding to that button. A green lamp indicates that you are using that line/feature. A red lamp indicates that someone else is using that line/feature.
SPKR (Speaker) - This button allows you to dial and receive outside or internal calls and converse without lifting the receiver while using the hands-free operation feature.
TRAN (Transfer) - This button allows you t o transf er a call from your phone to another extension.
FEAT (Feature) - This button is used to access many ADIX features.
BASIC FEATURES
Making an Outgoing Call
þ
Lift the receiver
þ
Press an outside line button. You will hear a dial tone.
þ
Dial telephone number
Make a dialing mistake?
þ
Press the [FLASH] button to get new dial tone
þ
Dial again
Receiving an Incoming Call
When your phone rings and lamp flashes
þ
Lift the receiver to connect the call
If your phone does not connect you to the call automatically
When your phone rings and lamp flashes
þ
Lift the receiver
þ
Press the button with the flashing lamp to connect the call
Making an Intercom Call
þ
Lift the receiver and wait for dial tone
þ
Dial an extension number
or
If your phone has a [DIRECT STATION SELECTION] button assigned for the extension
þ
Lift the receiver and wait for dial tone
þ
Press the assigned extension button
Receiving a Call From Another Extension
When you hear the intercom call signal - either the caller’s voice or intercom ringing tone
þ
Pick up the receiver, and the call is connected
or
þ
Speak into the microphone without lifting the receiver
Making an Intercom Group Call
þ
Dial the Intercom Group access number when you hear the Intercom Dial Tone..
Putting a Call On Hold
When speaking on an outside line
þ
Press the [HOLD/DND] button The active outside line button lamp flashes green on your phone and red at other extensions. If the call is not picked up, the call will ring again at your phone.
Picking Up a Call On Hold
þ
Press the key with either the green or the red flashing lamp to pick up the call being held on that line
Transferring a Call to Another Ext ension
When speaking on an outside line
þ
Press the [TRAN] button. You will hear a dial tone
þ
Dial an extension number
or
þ
Press an extension button (if assigned)
þ
Announce the call when the extension answers
þ
Hang up
911 Support
At default, ADIX is programmed to automatically contact your local Public Safety Answering Point (PSAP) when 911 is dialed. In addition, ADIX is one of the only systems that supports Enhanced 911 Service. Enhanced 911 Service ensures that when 911 is dialed from a system extension, information that allows the PSAP to identify the caller’s location in a building is sent to the PSAP along with the call. Check with your system installer or Authorized Iwatsu Distributor to make sure your system is programmed for Enhanced 911 Service.
Call Park
Park a call so that it can be reached from another extension.
Putting a call in Call Park
When speaking on an outside line
þ
Press the [PARK] button
þ
You will hear confirmation tone and the [PARK] button will flash green If the call is not picked up, it will return to your phone.
Picking up a call in Call Park
From the extension that parked the call
þ
Lift receiver
þ
Press flashing [PARK] button
From another extension
þ
Lift receiver
þ
Press [PARK PICK-UP]
þ
Dial extension number where the call is parked to pick-up the call
Transfer to P ark
You can transfer a call to another user’s individual park on their telephone. The call can then be picked up remotely from another telephone. The call can also be picked up from the telephone where it is parked.
Transferring a call t o another user’s individual park
When speaking on an outside line
þ
Press [TRAN] + [PARK]
þ
Dial the number of the extension where the call is to be parked, or press the extension button (if assigned)
þ
When you hear confirmation tone, hang up
þ
The [PARK] key on the user’s phone will be lit
þ
If desired, Use the paging system to inform the user of the call parked on their telephone
Picking up a call parked on your individual park from your telephone
þ
Lift the receiver (handset)
þ
Press [PARK]
Picking up a call parked on your individual park from another telephone
þ
Lift the receiver (handset)
þ
Press [PARK]
þ
Dial the number of the extension where the call is parked, or press the extension button (if assigned)
or
þ
Lift the receiver (handset)
þ
Press the [FEAT] button and dial 34
þ
Dial the number of the extension where the call is parked, or press the extension button (if assigned)
or
þ
Lift the receiver (handset)
þ
Press [PARK Pick Up]
þ
Dial the number of the extension where the call is parked, or press the extension button (if assigned)
Save Dialed Number
While speaking on an outside line
þ
Press the [FEAT] button and dial 21
or
þ
Press the [SAVE DIAL] button (if assigned) Y ou will hear a confirmation tone that indicates the phone number you just dialed has been saved.
Last Number Redial
To automatically redial the last number you called
þ
Lift the receiver
þ
Press the [SPEED] button and dial #
To dial the saved number
þ
Lift the receiver
þ
Press the [FEAT] button and dial 21
or
þ
Press the [SAVE DIAL] button (if assigned)
þ
The saved number is automatically dialed
ADVANCED FEATURES
Call Storage
Your t elephone may be programmed t o capture, store and display telephone numbers and IDs from calls received with Caller ID, ANI or DNIS information.
To view call inf ormation For station
þ
Press [SPKR]
þ
Press the illuminated [USAS] key to display information about the first call that occurred at your station
þ
Press # to scroll forward and * to scroll backward in sequence
For trunk group
þ
Press [SPKR]
þ
Press the illuminated [USATn] key, or
þ
Press the [USAT] key + trunk group number to display information about the first call that occurred on a specific trunk group
þ
Press # to scroll forward and * to scroll backward in sequence
To delete a call record from sy stem memory
þ
With a call record displayed, press the [USD] key
To mak e a call by automatically dialing the Caller ID number
þ
Display a call record
þ
Press the [USAS] key, [USAT] + trunk group number or [USATn] key a second time, or
þ
Press [FLT], [OPT], or [COL]
To add digits t o the displayed number before calling out
þ
Display a call record
þ
Dial the additional digits to be added to the outgoing number (the added digits do not appear on the display when entered)
þ
Press the [USAS] key, [USAT] + trunk group number or [USATn] key a second time
or
þ
Press [FLT], [OPT], or [COL]
Answering Machine Emulation (Voice Mail Monitor)
Station users may monitor voice mail messages as they are recorded. During recording monitor, the station user may select to initiate a conversation with the caller. Y ou may activate or deactivate this feature from your extension.
To begin V oice Mail Monit or
When a call is answered by voice mail at an idle station, you will hear a monitor tone.
þ
The [Voice Mail Monitor] k ey red LED will begin to flash
þ
Press the [Voice Mail Monitor] key
þ
When the [Voice Mail Monitor] key green LED lights, you will hear the caller’s message as it is recorded.
þ
Press the [Voice Mail Monitor] k ey a second time to begin talking to the caller.
or
þ
Press [SPKR] or hang up to end voice mail monitoring. The caller’s message will be saved to your voice mailbox.
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