Itron RIVAWA Users Manual

OpenWay Riva Water Remote Module Installation

Guide

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Identification

OpenWay® Riva Remote Water Module Installation Guide

8 February 2019

TDC-1687-004

Copyright

© 2017-2019 Itron, Inc. All rights reserved.

Confidentiality Notice

The information contained herein is proprietary and confidential and is being provided
subject to the condition that (i) it be held in confidence except to the extent required
otherwise by law and (ii) it will be used only for the purposes described herein. Any third
party that is given access to this information shall be similarly bound in writing.

Trademark Notice

Itron is a registered trademark of Itron, Inc.

All other product names and logos in this documentation are used for identification purposes
only and may be trademarks or registered trademarks of their respective companies.

Suggestions

For more information about Itron or Itron products, see www.itron.com.

If you have questions or comments about the software or hardware product, contact Itron
Technical Support Services.

Contact

• Email: [e-mail]

• Itron Access: https://support.itron.com

• Telephone Itron Technical Support North America: 1-877-487-6602

For technical support contact information by region, go to www.itron.com and select your
country and language.

Contents

Chapter 1 Important Safety and Compliance Information.............................. 1

USA, FCC Part 15 spectrum compliance............................................................................................................. 1

Canada, ISED spectrum compliance....................................................................................................................2

RF Exposure (FCC/ISED)...................................................................................................................................... 2

Lithium battery safety........................................................................................................................................... 3

Modications and repairs..................................................................................................................................... 3

Disconnecting power............................................................................................................................................ 3

Electromagnetic compatibility...............................................................................................................................3

Electrostatic discharge..........................................................................................................................................3

Do not drop ..........................................................................................................................................................4

Chapter 2 About the OpenWay Riva Remote Module......................................5

OpenWay Riva remote module description.......................................................................................................... 6

Related documents...............................................................................................................................................6

Itron Security Manager (ISM)................................................................................................................................ 7

Battery life............................................................................................................................................................. 7

Remote module transmission modes................................................................................................................... 7

OpenWay Riva remote module operating modes.................................................................................................8

OpenWay Riva Water module rmware functionality............................................................................................9

Events and alarms.............................................................................................................................................. 10

Chapter 3 Initializing and Connecting the OpenWay Riva Remote

Module............................................................................................................. 11

Initializing the remote module............................................................................................................................. 11

Programming ..................................................................................................................................................... 11

Remote module encoder-type register connections.......................................................................................... 12

Remote module pulser-type register connections..............................................................................................14

Connecting the remote module using an extension cable................................................................................. 14

Verifying remote module operation..................................................................................................................... 14

Chapter 4 Installing the OpenWay Riva Remote Module...............................16

Remote module mounting accessories.............................................................................................................. 16

Installing the module cable strain relief...............................................................................................................17

Securing the remote module cable strain relief........................................................................................17

Installing the remote Riva module backplate......................................................................................................18

Attaching the backplate........................................................................................................................... 19

Pipe mount installation....................................................................................................................................... 20

Mounting the pipe bracket on a vertical pipe.......................................................................................... 20

Adapter plate mounting positions.....................................................................................................21

Mounting the remote module on the adapter plate.......................................................................... 22

OpenWay Riva Leak Sensor (OLS) installation with a remote water module..................................................... 22

Connecting the SET valve to the remote Riva water module............................................................................. 23

Completing the SET valve wire connections............................................................................................23

Remote mount installation.................................................................................................................................. 24

Installing the OpenWay Riva remote module on a at surface................................................................ 24

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Direct-mounting the module to the meter register .............................................................................................25

Direct-mounting on the ABB Scancoder, InVision, or Digital Direct-Mount.............................................26

Direct-mounting to a Badger Direct-Mount register................................................................................ 28

Appendix A Completing Gel-cap Connections Using the Itron Splice Kit... 31

Appendix B Using the Itron Cable Armor........................................................34

Installing the Itron cable armor .......................................................................................................................... 34

Appendix C Troubleshooting............................................................................ 36

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Chapter 1 Important Safety and Compliance
Information

This section provides important information for your safety and product compliance.

USA, FCC Part 15 spectrum compliance

This device complies with Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.

Operation is subject to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference that may cause undesirable operation.

This device must be installed to provide a separation distance of at least 20 centimeters (7.9
inches) from all persons to be compliant with regulatory RF exposure.

USA, FCC Class B-Part 15

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

• Consult the dealer or an experienced radio or TV technician for help.

Modifications and Repairs

To ensure system performance, this device and antenna shall not be changed or modified
without the express approval of Itron. Per FCC rules, unapproved modifications or operation
beyond or in conflict with these instructions for use could void the user's authority to operate
the equipment.

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Important Safety and Compliance Information

Canada, ISED spectrum compliance

Compliance Statement Canada Déclaration de Conformité

This device complies with Innovation, Science
and Economic Development Canada (ISED)
license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this
device may not cause interference, (2) this
device must accept any interference, including
interference that may cause undesired operation
of the device.

Under Innovation, Science and Economic
Development Canada (ISED) regulations, this
radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada.
To reduce potential radio interference to other
users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated
power (e.i.r.p.) is not more than that necessary
for successful communication.

Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, (2)
l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.

Conformément à la réglementation d'Industrie
Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à
l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.)
ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication
satisfaisante.

RF Exposure (FCC/ISED)

This equipment complies with radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated
with minimum distance 20 cm between the
radiator and your body
be co-located or operating in conjunction with
any other antenna or transmitter.

. This transmitter must not

Cet équipement est conforme aux limites
d'exposition aux radiations dans un
environnement non contrôlé. Cet équipement do
it être installé et utilisé à distance minimum de 20
cm entre le radiateur et votre corps. Cet émetteur
ne doit pas être co-localisées ou opérant en
conjonction avec tout autre antenne ou
transmetteur.

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Lithium battery safety

Warning: Follow these procedures to avoid injury to avoid injury to yourself or
others:

• The lithium battery may cause a fire or chemical burn if it is not disposed of
properly.

• Do not recharge, disassemble, heat above 100° Celsius (212° Fahrenheit), crush,
expose to water, or incinerate the lithium battery.

• Keep the lithium battery away from children.

• Fire, explosion, and severe burn hazard.

Modifications and repairs

Warning: This unit cannot be modified and is not repairable. Attempts to modify or
repair this module will void the warranty.

Important Safety and Compliance Information

Disconnecting power

Warning: Qualified technicians: during service, disconnect power to prevent ignition
of flammable or combustible atmospheres.

Electromagnetic compatibility

Warning: Use only approved accessories with this equipment. Unapproved
modifications or operation beyond or in conflict with these instructions for use may
void authorization by the authorities to operate the equipment.

Electrostatic discharge

Warning: Internal circuit components can be sensitive to electrostatic discharge.
Before installation, discharge electrostatic buildup by touching a metal pipe or other
earth-grounded metal object prior to touching the meter body, register housing, or
Itron device.

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Important Safety and Compliance Information

Do not drop

Warning: While Itron modules are designed to withstand a drop, dropping the
module may damage the device and void the warranty.

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Chapter 2 About the OpenWay Riva Remote
Module

OpenWay Riva Water modules are high-power radio frequency transmitting modules that
attach to water registers or meters to collect consumption usage, event, and alarm data.
The OpenWay Riva Water module is an IPv6-compliant endpoint designated to
communicate over the ItronOpenWay Riva multi-purpose IoT solution: OpenWay Riva
Network or the legacy ChoiceConnect Mobile platform. The OpenWay Riva Water module
transmits in Mobile Mode offering Mobile Handheld, Hard-to-Read Mobile, High-Power
Mobile, or OpenWay Riva Network Mode.

The OpenWay Riva Water modules ship from the factory in Factory Mode, which prevents
unwanted radio transmissions during transit. After installation and programming, the pit
modules acquire and transmit meter or register data in accordance with the selected pit
module parameter settings. The OpenWay Riva Water modules support protocols for a
variety of meter manufacturer's registers. Refer to the Water Meter and Telemetry Module
Compatibility List (PUB-0063-002) for the list of supported meters and registers.

OpenWay Riva water modules feature the following capabilities:

• Datalogging. In OpenWay Riva Network Mode, the OpenWay Riva Water module
provides 3,840 buckets of interval data configurable from 1 minute to 1 hour (for example,
160 days of hourly data or 40 days of 15 minute data).

Note: Interval data functionality is dependent on the module's firmware version. For more
information, see OpenWay Riva Water module firmware functionality on page 9.

In Mobile Mode, the module provides 960 buckets of hourly interval data and can be set
to transmit in Mobile and Handheld Mode, Mobile High Power Mode, or Hard to Read
Mode.

◦ Mobile High Power Mode. The module transmits a high-powered RF message every

60 seconds. Output power in this mode is 250 milliwatts or +24dbm. In Mobile High
Power Mode, the expected battery life is 20 years.

◦ Mobile and Handheld Mode. The module transmits a medium-powered RF message

every 15 seconds. Output power in this mode is 10 milliwatts or +10dBm. In Mobile
and Handheld Mode, the expected battery life is 20 years.

◦ (Optional) Hard to Read Mode. The module transmits a high-powered RF message

every 30 seconds. Output power in this mode is 250 milliwatts or +24dBm. In Hard to
Read Mode, the expected battery life decreases to 15 years in this mode. The hard to
read mobile mode should only be used for exceptionally hard-to-read applications
(such as meters installed in sub-basements).

• Leak Detection and Reverse Flow Detection. OpenWay Riva water modules feature
robust algorithms that provide leak and reverse flow detection.

• (Optional) OpenWay Riva Leak Sensor (OLS)

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About the OpenWay Riva Remote Module

◦ The optional OLS analyzes water flow sound patterns to detect water leaks. Leak

sensor analysis data is uploaded to the mlogonline Network Leak Monitoring online
portal. Systems with optional OLS devices access leak information through their utility­specific, secure mlogonline portal. For more information, see the mlogonline Network
Leak Monitoring System User Guide (TDC-0792-XXX).

• (Optional) Telemetry devices

◦ An optional remote water disconnect valve provides water utilities with a non-intrusive

means of managing customer disconnects and reconnects that traditionally required
on-site visits. The remotely-controlled disconnect valve helps lower the utility's costs by
eliminating routine move-in/move-out service calls.

Note: Remote water disconnect operation requires a module with enhanced security
enabled. To learn more about enabling enhanced security, see the Field Deployment
Manager Tools Application Guide (TDC-1713-XXX).

OpenWay Riva remote module description

OpenWay Riva remote module description Itron part number

10-inch flying lead ERW-1601-002

Related documents

Document description Itron part number

OpenWay Riva Water Remote Module Installation Guide TDC-1687-XXX
OpenWay Riva Water Pit Module Installation Guide TDC-1743-XXX
OpenWay Riva Leak Sensor Installation Guide TDC-1691-XXX
Customer setup to order secured OpenWay Riva modules TDC-1748-XXX
First article review form TDC-1749-XXX
OpenWay Collection Manager Operational Guidelines
OpenWay Riva Collection Manager Device Interface Guide TDC-1786-XXX
OpenWay Riva Water Module Specification Sheet 101474SP-0X
Field Deployment Manager Tools Configuration Guide TDC-1711-XXX
Field Deployment Manager Tools Application Guide TDC-1713-XXX
Field Deployment Manager Field Representative's Guide TDC-1714-XXX
FC300 Getting Started Guide TDC-0898-XXX
Itron Mobile Radio User Guide TDC-1719-XXX
Itron Mobile Radio Quick Reference Guide TDC-1720-XXX
OpenWay Riva Water Products Ordering Guide PUB-0063-004
Water Meter and Telemetry Module Compatibility List PUB-0063-002
mlogonline™ Network Leak Monitoring System User Guide TDC-0792-XXX

Note: XXX designates the document revision and is subject to change without notice.

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About the OpenWay Riva Remote Module

Itron Security Manager (ISM)

Users have the option of enabling enhanced security in remote water modules. Itron
Security Manager (ISM) is a feature of the OpenWay Riva Network that ensures that certain
water module commands are controlled through secure radio communications between the
handheld computer or Mobile Collector and the remote water module.

There are two fundamental security processes used in the Riva system to ensure
confidentiality and validity of secured commands.

• Authentication. Authentication is the process of confirming that an artifact is genuine or
valid. Authentication in the OpenWay Riva remote module is the process of verifying a
request is from a valid source and in its original form.

• Encryption. Encryption is the process of transforming information to make it unreadable
to anyone who does not have a valid security key. There are two types of encryption:
symmetric and asymmetric. Symmetric encryption uses a shared key to decrypt or
encrypt information. Asymmetric encryption uses a private key to encrypt and a public
key to decrypt. Data transmissions over the network are protected using AES-256
encryption.

Battery life

Powered by four non-replaceable, long-life lithium batteries, the OpenWay Riva pit module
has an expected battery life of 20 years, dependent on use case.

Low Battery

OpenWay Riva water modules include a low battery indicator that helps utilities proactively
plan and manage field module replacements.

Note: Low battery functionality is based on the module's firmware version. For more
information, see OpenWay Riva Water module firmware functionality on page 9.

Remote module transmission modes

The OpenWay Riva water module is an IPv6 Wisun compliant device that operates in
Mobile Mode or OpenWay Riva Network Mode.

In Mobile Mode, the module transmits every nine seconds over multiple RF channels to
report on:

• meter register value

• cut cable or communication error event

• reverse flow (encoder version selected)

• system leak status

• low battery indicator

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About the OpenWay Riva Remote Module

In OpenWay Riva Network Mode, the module reports four interrogation cycles daily. Each
interrogation collects six hours of 3,840 buckets of interval and event data. Interval data is
configurable from 1 minute to 1 hour (for example, 160 days of hourly data or 40 days of 15
minute data). Interval options are 5, 15, or 30 minutes.

Note: Interval data configuration is dependent on the module's firmware version. See

OpenWay Riva 500G ERT device firmware functionality for more information.

The OpenWay Riva water module also sends a local access beacon message every 60
seconds that allows users to gather contingency readings locally when needed.

Caution: If you perform a Switch to OpenWay Riva Network Mode or Switch to
Mobile Mode operation, it results in a loss of interval data.

The OpenWay Riva water module operates using the 902 to 928 MHz in the ISM band
frequency band and does not require an FCC license.

OpenWay Riva remote module operating modes

The OpenWay Riva remote module has the following operating modes.

1. Factory mode

• OpenWay Riva remote modules are shipped from the factory in factory mode.

• The module's transmitter is turned off.

• The module's receiver is bubbling-up to listen for a programming command.

• OpenWay Riva remote modules will attempt to read the register every hour.

• Register Error Detected and Register Error alarm or event flags may be set when a
register is not connected.

• If the OpenWay Riva remote module reads a connected register, the module
automatically moves to run mode.

2. Audit Mode

• Audit mode reduces the normal read latency time associated with standard modes of
operation and is often used after initial installation.

• This mode is useful in Riva network installations where the normal bubble rate is very
slow.

• Audit Mode remains active for 30 days and then reverts to the initial programmed
mode.

• Audit Mode is intended to be used once.

3. Run mode

• OpenWay Riva remote modules normal operation mode.

• The module's transmitted message is dependent on its factory settings for standard
consumption + messages (SCM+).

• SCM+ remote water module default bubble-up rate is 10 seconds.

4. Quiet mode

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