Itron RIVAWA Users Manual

OpenWay Riva Water Remote Module Installation
Guide
Technical
Communications
knowledge to shape your future
Identification
OpenWay® Riva Remote Water Module Installation Guide
TDC-1687-004
Copyright
© 2017-2019 Itron, Inc. All rights reserved.
Confidentiality Notice
The information contained herein is proprietary and confidential and is being provided subject to the condition that (i) it be held in confidence except to the extent required otherwise by law and (ii) it will be used only for the purposes described herein. Any third party that is given access to this information shall be similarly bound in writing.
Trademark Notice
Itron is a registered trademark of Itron, Inc.
All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of their respective companies.
Suggestions
For more information about Itron or Itron products, see www.itron.com.
If you have questions or comments about the software or hardware product, contact Itron Technical Support Services.
Contact
• Email: support@itron.com
• Itron Access: https://support.itron.com
• Telephone Itron Technical Support North America: 1-877-487-6602
For technical support contact information by region, go to www.itron.com and select your country and language.

Contents

Chapter 1 Important Safety and Compliance Information.............................. 1
USA, FCC Part 15 spectrum compliance............................................................................................................. 1
Canada, ISED spectrum compliance....................................................................................................................2
RF Exposure (FCC/ISED)...................................................................................................................................... 2
Lithium battery safety........................................................................................................................................... 3
Modications and repairs..................................................................................................................................... 3
Disconnecting power............................................................................................................................................ 3
Electromagnetic compatibility...............................................................................................................................3
Electrostatic discharge..........................................................................................................................................3
Do not drop ..........................................................................................................................................................4
Chapter 2 About the OpenWay Riva Remote Module......................................5
OpenWay Riva remote module description.......................................................................................................... 6
Related documents...............................................................................................................................................6
Itron Security Manager (ISM)................................................................................................................................ 7
Battery life............................................................................................................................................................. 7
Remote module transmission modes................................................................................................................... 7
OpenWay Riva remote module operating modes.................................................................................................8
OpenWay Riva Water module rmware functionality............................................................................................9
Events and alarms.............................................................................................................................................. 10
Chapter 3 Initializing and Connecting the OpenWay Riva Remote
Module............................................................................................................. 11
Initializing the remote module............................................................................................................................. 11
Programming ..................................................................................................................................................... 11
Remote module encoder-type register connections.......................................................................................... 12
Remote module pulser-type register connections..............................................................................................14
Connecting the remote module using an extension cable................................................................................. 14
Verifying remote module operation..................................................................................................................... 14
Chapter 4 Installing the OpenWay Riva Remote Module...............................16
Remote module mounting accessories.............................................................................................................. 16
Installing the module cable strain relief...............................................................................................................17
Securing the remote module cable strain relief........................................................................................17
Installing the remote Riva module backplate......................................................................................................18
Attaching the backplate........................................................................................................................... 19
Pipe mount installation....................................................................................................................................... 20
Mounting the pipe bracket on a vertical pipe.......................................................................................... 20
Adapter plate mounting positions.....................................................................................................21
Mounting the remote module on the adapter plate.......................................................................... 22
OpenWay Riva Leak Sensor (OLS) installation with a remote water module..................................................... 22
Connecting the SET valve to the remote Riva water module............................................................................. 23
Completing the SET valve wire connections............................................................................................23
Remote mount installation.................................................................................................................................. 24
Installing the OpenWay Riva remote module on a at surface................................................................ 24
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Direct-mounting the module to the meter register .............................................................................................25
Direct-mounting on the ABB Scancoder, InVision, or Digital Direct-Mount.............................................26
Direct-mounting to a Badger Direct-Mount register................................................................................ 28
Appendix A Completing Gel-cap Connections Using the Itron Splice Kit... 31
Appendix B Using the Itron Cable Armor........................................................34
Installing the Itron cable armor .......................................................................................................................... 34
Appendix C Troubleshooting............................................................................ 36
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Chapter 1 Important Safety and Compliance Information
This section provides important information for your safety and product compliance.
USA, FCC Part 15 spectrum compliance
This device complies with Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may cause undesirable operation.
This device must be installed to provide a separation distance of at least 20 centimeters (7.9 inches) from all persons to be compliant with regulatory RF exposure.
USA, FCC Class B-Part 15
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.
Modifications and Repairs
To ensure system performance, this device and antenna shall not be changed or modified without the express approval of Itron. Per FCC rules, unapproved modifications or operation beyond or in conflict with these instructions for use could void the user's authority to operate the equipment.
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Important Safety and Compliance Information
Canada, ISED spectrum compliance
Compliance Statement Canada Déclaration de Conformité
This device complies with Innovation, Science and Economic Development Canada (ISED) license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Under Innovation, Science and Economic Development Canada (ISED) regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
RF Exposure (FCC/ISED)
This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body be co-located or operating in conjunction with any other antenna or transmitter.
. This transmitter must not
Cet équipement est conforme aux limites d'exposition aux radiations dans un environnement non contrôlé. Cet équipement do it être installé et utilisé à distance minimum de 20 cm entre le radiateur et votre corps. Cet émetteur ne doit pas être co-localisées ou opérant en conjonction avec tout autre antenne ou transmetteur.
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Lithium battery safety

Warning: Follow these procedures to avoid injury to avoid injury to yourself or others:
• The lithium battery may cause a fire or chemical burn if it is not disposed of properly.
• Do not recharge, disassemble, heat above 100° Celsius (212° Fahrenheit), crush, expose to water, or incinerate the lithium battery.
• Keep the lithium battery away from children.
• Fire, explosion, and severe burn hazard.
Modifications and repairs
Warning: This unit cannot be modified and is not repairable. Attempts to modify or repair this module will void the warranty.
Important Safety and Compliance Information

Disconnecting power

Warning: Qualified technicians: during service, disconnect power to prevent ignition of flammable or combustible atmospheres.

Electromagnetic compatibility

Warning: Use only approved accessories with this equipment. Unapproved modifications or operation beyond or in conflict with these instructions for use may void authorization by the authorities to operate the equipment.

Electrostatic discharge

Warning: Internal circuit components can be sensitive to electrostatic discharge. Before installation, discharge electrostatic buildup by touching a metal pipe or other earth-grounded metal object prior to touching the meter body, register housing, or Itron device.
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Important Safety and Compliance Information

Do not drop

Warning: While Itron modules are designed to withstand a drop, dropping the module may damage the device and void the warranty.
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Chapter 2 About the OpenWay Riva Remote Module
OpenWay Riva Water modules are high-power radio frequency transmitting modules that attach to water registers or meters to collect consumption usage, event, and alarm data. The OpenWay Riva Water module is an IPv6-compliant endpoint designated to communicate over the ItronOpenWay Riva multi-purpose IoT solution: OpenWay Riva Network or the legacy ChoiceConnect Mobile platform. The OpenWay Riva Water module transmits in Mobile Mode offering Mobile Handheld, Hard-to-Read Mobile, High-Power Mobile, or OpenWay Riva Network Mode.
The OpenWay Riva Water modules ship from the factory in Factory Mode, which prevents unwanted radio transmissions during transit. After installation and programming, the pit modules acquire and transmit meter or register data in accordance with the selected pit module parameter settings. The OpenWay Riva Water modules support protocols for a variety of meter manufacturer's registers. Refer to the Water Meter and Telemetry Module Compatibility List (PUB-0063-002) for the list of supported meters and registers.
OpenWay Riva water modules feature the following capabilities:
• Datalogging. In OpenWay Riva Network Mode, the OpenWay Riva Water module provides 3,840 buckets of interval data configurable from 1 minute to 1 hour (for example, 160 days of hourly data or 40 days of 15 minute data).
Note: Interval data functionality is dependent on the module's firmware version. For more information, see OpenWay Riva Water module firmware functionality on page 9.
In Mobile Mode, the module provides 960 buckets of hourly interval data and can be set to transmit in Mobile and Handheld Mode, Mobile High Power Mode, or Hard to Read Mode.
Mobile High Power Mode. The module transmits a high-powered RF message every
60 seconds. Output power in this mode is 250 milliwatts or +24dbm. In Mobile High Power Mode, the expected battery life is 20 years.
Mobile and Handheld Mode. The module transmits a medium-powered RF message
every 15 seconds. Output power in this mode is 10 milliwatts or +10dBm. In Mobile and Handheld Mode, the expected battery life is 20 years.
(Optional) Hard to Read Mode. The module transmits a high-powered RF message
every 30 seconds. Output power in this mode is 250 milliwatts or +24dBm. In Hard to Read Mode, the expected battery life decreases to 15 years in this mode. The hard to read mobile mode should only be used for exceptionally hard-to-read applications (such as meters installed in sub-basements).
• Leak Detection and Reverse Flow Detection. OpenWay Riva water modules feature robust algorithms that provide leak and reverse flow detection.
(Optional) OpenWay Riva Leak Sensor (OLS)
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About the OpenWay Riva Remote Module
◦ The optional OLS analyzes water flow sound patterns to detect water leaks. Leak
sensor analysis data is uploaded to the mlogonline Network Leak Monitoring online portal. Systems with optional OLS devices access leak information through their utility­specific, secure mlogonline portal. For more information, see the mlogonline Network Leak Monitoring System User Guide (TDC-0792-XXX).
(Optional) Telemetry devices
◦ An optional remote water disconnect valve provides water utilities with a non-intrusive
means of managing customer disconnects and reconnects that traditionally required on-site visits. The remotely-controlled disconnect valve helps lower the utility's costs by eliminating routine move-in/move-out service calls.
Note: Remote water disconnect operation requires a module with enhanced security enabled. To learn more about enabling enhanced security, see the Field Deployment Manager Tools Application Guide (TDC-1713-XXX).

OpenWay Riva remote module description

OpenWay Riva remote module description Itron part number
10-inch flying lead ERW-1601-002

Related documents

Document description Itron part number
OpenWay Riva Water Remote Module Installation Guide TDC-1687-XXX OpenWay Riva Water Pit Module Installation Guide TDC-1743-XXX OpenWay Riva Leak Sensor Installation Guide TDC-1691-XXX Customer setup to order secured OpenWay Riva modules TDC-1748-XXX First article review form TDC-1749-XXX OpenWay Collection Manager Operational Guidelines OpenWay Riva Collection Manager Device Interface Guide TDC-1786-XXX OpenWay Riva Water Module Specification Sheet 101474SP-0X Field Deployment Manager Tools Configuration Guide TDC-1711-XXX Field Deployment Manager Tools Application Guide TDC-1713-XXX Field Deployment Manager Field Representative's Guide TDC-1714-XXX FC300 Getting Started Guide TDC-0898-XXX Itron Mobile Radio User Guide TDC-1719-XXX Itron Mobile Radio Quick Reference Guide TDC-1720-XXX OpenWay Riva Water Products Ordering Guide PUB-0063-004 Water Meter and Telemetry Module Compatibility List PUB-0063-002 mlogonline™ Network Leak Monitoring System User Guide TDC-0792-XXX
Note: XXX designates the document revision and is subject to change without notice.
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About the OpenWay Riva Remote Module

Itron Security Manager (ISM)

Users have the option of enabling enhanced security in remote water modules. Itron Security Manager (ISM) is a feature of the OpenWay Riva Network that ensures that certain water module commands are controlled through secure radio communications between the handheld computer or Mobile Collector and the remote water module.
There are two fundamental security processes used in the Riva system to ensure confidentiality and validity of secured commands.
Authentication. Authentication is the process of confirming that an artifact is genuine or valid. Authentication in the OpenWay Riva remote module is the process of verifying a request is from a valid source and in its original form.
Encryption. Encryption is the process of transforming information to make it unreadable to anyone who does not have a valid security key. There are two types of encryption: symmetric and asymmetric. Symmetric encryption uses a shared key to decrypt or encrypt information. Asymmetric encryption uses a private key to encrypt and a public key to decrypt. Data transmissions over the network are protected using AES-256 encryption.

Battery life

Powered by four non-replaceable, long-life lithium batteries, the OpenWay Riva pit module has an expected battery life of 20 years, dependent on use case.
Low Battery
OpenWay Riva water modules include a low battery indicator that helps utilities proactively plan and manage field module replacements.
Note: Low battery functionality is based on the module's firmware version. For more information, see OpenWay Riva Water module firmware functionality on page 9.

Remote module transmission modes

The OpenWay Riva water module is an IPv6 Wisun compliant device that operates in Mobile Mode or OpenWay Riva Network Mode.
In Mobile Mode, the module transmits every nine seconds over multiple RF channels to report on:
• meter register value
• cut cable or communication error event
• reverse flow (encoder version selected)
• system leak status
• low battery indicator
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About the OpenWay Riva Remote Module
In OpenWay Riva Network Mode, the module reports four interrogation cycles daily. Each interrogation collects six hours of 3,840 buckets of interval and event data. Interval data is configurable from 1 minute to 1 hour (for example, 160 days of hourly data or 40 days of 15 minute data). Interval options are 5, 15, or 30 minutes.
Note: Interval data configuration is dependent on the module's firmware version. See
OpenWay Riva 500G ERT device firmware functionality for more information.
The OpenWay Riva water module also sends a local access beacon message every 60 seconds that allows users to gather contingency readings locally when needed.
Caution: If you perform a Switch to OpenWay Riva Network Mode or Switch to Mobile Mode operation, it results in a loss of interval data.
The OpenWay Riva water module operates using the 902 to 928 MHz in the ISM band frequency band and does not require an FCC license.

OpenWay Riva remote module operating modes

The OpenWay Riva remote module has the following operating modes.
1. Factory mode
• OpenWay Riva remote modules are shipped from the factory in factory mode.
• The module's transmitter is turned off.
• The module's receiver is bubbling-up to listen for a programming command.
• OpenWay Riva remote modules will attempt to read the register every hour.
• Register Error Detected and Register Error alarm or event flags may be set when a register is not connected.
• If the OpenWay Riva remote module reads a connected register, the module automatically moves to run mode.
2. Audit Mode
• Audit mode reduces the normal read latency time associated with standard modes of operation and is often used after initial installation.
• This mode is useful in Riva network installations where the normal bubble rate is very slow.
• Audit Mode remains active for 30 days and then reverts to the initial programmed mode.
• Audit Mode is intended to be used once.
3. Run mode
• OpenWay Riva remote modules normal operation mode.
• The module's transmitted message is dependent on its factory settings for standard consumption + messages (SCM+).
• SCM+ remote water module default bubble-up rate is 10 seconds.
4. Quiet mode
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About the OpenWay Riva Remote Module
• Meter manufacturers can configure the remote water module for quiet mode after programming and direct mounting the remote water module in a factory.
• The remote water module is awakened from quiet mode and enters run mode in one of two ways:
◦ Counting two pulses. The pulses are counted internal to the OpenWay Riva remote
module while it is in quiet mode.
◦ Receiving a two-way command, such as a Read ERT using FDM.
If a remote water module installed in quiet mode is not bubbling up SCM+ messages, it may be due to zero consumption on the remote water module, such as a vacant or vacation home. Initiate a two-way command (for example, perform a Read ERT with FDM) before removing the unit.
OpenWay Riva Water module firmware functionality
This section lists the OpenWay Riva Water module firmware information and lists functionality by version.
Firmware part number
FWM-1601-004 4.1 1.3.7
Global software release version (GSR)
FDM Check Endpoint firmware version
Over-the-air firmware part number
Firmware functionality
• Network topology
IPv6
• addressable
• 60 minute interval data
• Mobile Mode
• Firmware download
FWM-1602-006 4.5 2.1.10.0 DFW-1602-006
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• GSR 4.1 functionality
• 5, 10, 15, 30 minute interval data
• Extended meter alarms
• Low battery alarm
• Restricted water flow state
About the OpenWay Riva Remote Module

Events and alarms

For OpenWay Riva modules reporting in Mobile Mode.
Extended Alarm Flag (retrievable with two-way communication).
Register Error Flag ◦ The Register Error flag sets if the Register Error Detected flag is active for 24 hours. ◦ The Register Error Flag remains active for 40 days in Mobile Mode.
Register Error Detected
Register Error Detected indicates that the OpenWay Riva remote module is not communicating with the register/meter. The event or alarm flag automatically clears after the water module receives a successful read from the register.
Note: The Register Error Detected flag may be an indicator of a damaged register.
Low Battery Warning
The OpenWay Riva remote modules include a battery life estimator. The estimator is based on the number of data packets sent at the various power levels and the age (self­discharge) of the water module. The low battery warning allows the utility to easily identify which water modules are nearing end-of-life in a mixed population and gives the utility the opportunity to schedule replacement.
Note: The low battery warning is a single flag that is set when the battery has less than 10% remaining capacity, which typically corresponds to 2 years of battery life remaining. Battery life is evaluated daily at midnight.
For OpenWay Riva modules reporting in OpenWay Riva Network Mode. Note: OpenWay Riva Water module events and alarms are dependent on the module's
firmware version. For more information, see OpenWay Riva Water module firmware
functionality on page 9.
The OpenWay Riva Water module reports the tampers available in Mobile Mode as well as extended meter alarms available from new solid-state and electronic meters connected to the water module. The extended alarms include:
• Empty pipe
• Temperature
• High flow
• Meter low battery
• Meter tampering
• Reverse flow
• Zero consumption
For more information about the extended alarms, see the OpenWay Riva Events and Alarms Reference Guide, TDC-1746-XXX.
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Chapter 3 Initializing and Connecting the OpenWay Riva Remote Module
This chapter provides the instructions to initialize and connect the remote water module to the meter or register.
Requirements are based on the network system mode. The OpenWay Riva remote water module's auto-sensing technology eliminates the need to initialize the module at the time of installation. The module automatically detects the connected register type.

Initializing the remote module

Caution: To obtain an immediate reading, initialize the OpenWay Riva remote module with an approved handheld computer. Failure to initialize the remote water module may delay the initial reading up to one hour.
• To initialize the OpenWay Riva remote module immediately, use one of the following
handheld computers running Field Deployment Manager (FDM) version 4.0 or later.
◦ FC300SR handheld computer ◦ Itron Mobile Radio (IMR) connected to a user-supplied computer or Bluetooth device
• For normal activation, connect the OpenWay Riva remote module to the water meter
register. The water module polls for a register every hour. The OpenWay Riva remote module automatically activates after it detects a register.

Programming

Consider the following when the OpenWay Riva remote module is programmed:
• The consumption values are not programmable. (Programmable parameters include
values like ID and register type.)
• Programming the module will move the remote water module into the specified operating
mode.
• If the remote water module is not programmed, the module will attempt to read the
register every hour and will wake up in default Mobile Handheld mode when a register is found.
Use an FC300SR handheld or Itron Mobile Radio connected to a user-supplied computer or Bluetooth device running FDM Tools v4.0 or higher software and your utility's programming configuration file to program the OpenWay Riva remote module.
Note: Do not program the OpenWay Riva remote module until it is connected to the water meter register.
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Initializing and Connecting the OpenWay Riva Remote Module
Refer to the Field Deployment Manager Tools Mobile Application Guide (TDC-1713) for programming information.
After programming, the module enters the selected operating mode and begins bubbling-up specified messages at the selected rate.
Caution:
• The FC300SR or Itron Mobile Radio are the only devices that support programming for the OpenWay Riva remote module endpoint.
• The OpenWay Riva remote module and programmer should be a minimum of 12­inches apart while programming.
• Do not place the programmer antenna directly on the OpenWay Riva remote module.

Remote module encoder-type register connections

Connect the wires from the remote water module to the register screw terminals according to the following table.
Note: Itron recommends 19-26 gauge, pre-bonded or solid conductor wire with a maximum diameter of .082" (individual wire insulation). The use of un-bonded wire may produce an unreliable connection when using gel caps for joining wires.
Remote module wire color Brown
(data)
Register manufacturer Register screw color designator
Badger
ADE
E Series
HR E LCD
HR E Mechanical
Badger M5000 Mag Meter Green terminal: Out4+Red terminal: Input+Black Input - and
Elster AMCO
Invision
Scancoder
Green Red Black
Red Green Black
Gray
(power/clock)
Yellow
(ground)
Out 4 -
AquaMaster
AquaMaster III
Diehl Hydrus Green White Brown
Elster AMCO
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Initializing and Connecting the OpenWay Riva Remote Module
Remote module wire color Brown
(data)
Gray
(power/clock)
Yellow
(ground)
Register manufacturer Register screw color designator
SM 700 (Severn Trent)
Q200 (Sensus protocol)
evoQ4 (Sensus Protocol)
Elster AMCO evoQ4 Mag Red White Black Itron (Actaris) Cyble Coder Green Red Black Kamstrup flowIQ2100 Green Red Black
MasterMeter
Acculinx
Green Red Black
Octave
McCrometer Green/data port Red/clock port Black/GND port Metron Farnier OER Green Red Black
Mueller (Hersey)
ranslator
T
Green Red Black
SSR
Neptune
ProRead
ProRead Auto-Detect
Red Black Green
E-Coder
ARB-V
Performance ETR Green Red Black RG3 Tomahawk Green Red Black
Sensus
ECR
ICE
Green Red Black
iPERL
SRII
Siemens Mag Meter
Mag8000CT
-7ME6820
92 91 93
Mag8000-7ME6810
Zenner (Hendey) ETR Green Red Black
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Initializing and Connecting the OpenWay Riva Remote Module

Remote module pulser-type register connections

Connect the remote water module cable to the register according to the following table.
Remote module wire color Brown Gray Yellow
Register manufacturer Register screw color designator
Badger RTR (3-wire) Red Black Green Badger RTR (2-wire) Red Black No connection*
Badger M5000 Mag Meter
Cadillac Meter CMAG/EMAG Magnetic Flow
Elster Digital Black Green Red Elster V100T Black Red Blue
Itron (Actaris)
Flostar (2-wire)
Cyble Sensor
Red terminal: Out 1+
DO1/DO2 COM COM
Either wire
Black terminal: Out1-White terminal: Out
1+
Remaining wire must be connected to both ER
T module wires
Krohne IFC Term B Term H Term B RG3 Tomahawk Green Black Green Sensus PMM Red Black Bare
*Itron recommends terminating unconnected wires with a gel-cap connector to protect the bare wire end.

Connecting the remote module using an extension cable

Order the 25-foot inline connector extension cable assembly (CFG-0151-404) to extend the cable of the OpenWay Riva remote module.

Verifying remote module operation

Use one of the following programming devices to verify that the remote water module is correctly recording consumption data.
• FC300SR handheld computer
• Itron Mobile Radio connected to a user-supplied computer or Bluetooth device
Each handheld radio requires special setup and configuration parameters to successfully read and program OpenWay Riva remote modules. Refer to the respective meter reading application for specific instructions. When comparing the actual register value to that
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Initializing and Connecting the OpenWay Riva Remote Module
reported by the remote water module, please keep in mind the water module's consumption value is updated once an hour when it is in Run Mode.
Caution: Verifying the remote water module operation requires an FC300SR handheld computer or Itron Mobile Radio running FDM v4.0 or higher. Legacy Itron handheld programming devices cannot read the OpenWay Riva remote module.
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Chapter 4 Installing the OpenWay Riva Remote Module
Warning: Internal circuit card components may be sensitive to electrostatic discharge. Be careful not to touch any part of the meter body, register housing, or Riva module prior to discharging any static buildup on your person. To discharge electrostatic buildup, touch a grounded metal object such as the metal water pipe or an earth-grounded metal structure.
Install the remote water modules using one of the following mounting options:
OpenWay Riva remote module mounting options
Pipe mount The OpenWay Riva remote module mounts to a
pipe near the meter (see Pipe mount installation on page 20). This option requires the remote mount kit and the appropriate pipe mount kit.
Remote mount The OpenWay Riva remote module mounts to a
flat surface and connects to the meter register with a cable up to 300 feet (see Remote mount
installation on page 24). This option requires
the remote mount kit.
Direct mount to the meter register The water module mounts directly to a meter
register designed for OpenWay Riva remote module direct mounting. This installation does not require a mounting kit (see Direct-mounting
the module to the meter register on page 25).
Warning: While Itron modules are designed to withstand a drop, dropping the module can damage sensitive electronic components and void the product warranty.

Remote module mounting accessories

Remote module mounting accessories Accessory Part number
Remote mount kit (OpenWay Riva Remote Module with telemetry device)
Pipe mount kits Pipe mount kit for pipe diameters up to 4” CFG-0217-501 Pipe mount kit for pipe diameters between 3/4” to
1-3/4” Pipe mount kit for pipe diameters between
1-5/16” to 2 ¼” Cable armor ( for field retrofit installation instructions, see Using the Itron Cable Armor on page
34)
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CFG-1300-003
CFG-0217-503
CFG-0217-504
Installing the OpenWay Riva Remote Module
Remote module mounting accessories Accessory Part number
5 foot cable thin-insulation (with protective cover and cable armor)
5 foot cable thick-insulation (with protective cover and cable armor)
5 foot cable armor for field retrofit FAB-1302-001 Direct mount screw pack SCR-0010-005 Direct mount screw pack, bulk: 80 per bag SCR-0010-004 Direct mount screw pack, bulk: 122 per bag SCR-0010-001
CFG-0151-006SS
CFG-0151-010SS

Installing the module cable strain relief

After you complete the water module to register connections, install a cable tie to the meter cable just below the exposed colored lead wires on the cable insulation. The cable tie provides a cable strain relief to reduce the risk of destructive tension on the lead wires.
These materials are required to install the cable strain relief:
• Remote mount kit
• CFG-1300-003, dual cable ports for register connection and telemetry device connection
• Side cutter pliers
• Gel connector crimping tool
• Cable tie gun
• Torx T-15 screwdriver

Securing the remote module cable strain relief

1. Wrap the cable tie around the meter register or secondary connection cable.
2. Insert the pointed end of the cable tie into the receptacle end of the cable tie with the ribbed edge facing in.
3.
Pull the pointed end of the cable tie until the cable tie is hand-tightened.
4. Insert the excess cable tie into the cable tie gun. Pull the cable gun trigger to tighten and clip the excess cable tie. The cable tie gun shown in the illustration is equipped with a red dial that allows the user to set the cable tightening pressure of the cable gun.
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Note: If your cable tie gun is equipped with a dial to set the tightening pressure, set the pressure to ensure that the cable tie is secure on the lead wire. After installation, the cable tie must not move on the register or secondary lead wire.
5.
If your cable tie gun does not have a clipping feature, remove the cable tie from the cable tie gun. Using a side cutter pliers, clip the excess cable tie.
6. Place the cable connection into the remote water module housing with the cable ties to the inside.

Installing the remote Riva module backplate

After the connections are made to the register and optional telemetry device, attach the OpenW the backplate is attached.
ay Riva remote module's backplate. Mount the OpenWay Riva water module after
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Attaching the backplate

1. Route the register cable and telemetry device cable through the dual-port backplate. Ensure that the cable strain reliefs are inside the module housing and backplate assembly.
2. Route the register cable through the bottom backplate cable cutout and telemetry device cable through the top backplate cable cutout.
3. Align the remote module backplate with the mounting screw holes. Verify that the Itron logo is not upside down.
4. Insert a backplate mounting screw in one corner and tighten the screw two or three turns. Insert the remaining three screws and tighten each a few turns.
5. Completely tighten all screws evenly in an alternating fashion.
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Pipe mount installation

The OpenWay Riva remote module can mount on a pipe vertically, diagonally, or horizontally using a pipe mount kit and remote mount kit (see Remote module mounting
accessories on page 16).

Mounting the pipe bracket on a vertical pipe

Caution: A vertical mounting position is important to maximize RF performance. Mount the ERT module with the module's label arrow pointing up. The module's arrow must never point to either side or upside down. The module's tilt tamper functionality is designed to operate with the module installed vertically.
1. Remove the pipe bracket and band clamp from the pipe mount kit (Itron part number CFG-0005-003). Pipe brackets may be black or gray. These instructions show a black pipe bracket.
2. Loosen the band clamp screw until the end of the band releases.
3. Push the end of the clamp's band through the holes in the pipe bracket.
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4. Place the band clamp around the pipe. The band will loosely wrap around the pipe.
5.
Push the end of the band through the band clamp screw assembly. Turn the band clamp's screw assembly to fit into the pipe bracket opening. Tighten the clamp screw until the band clamp is secure on the pipe.
Adapter plate mounting positions
The installation procedure in the previous section shows how to mount the adapter plate on a vertical pipe.
The following pictures show the adapter plate on 45-degree angle and horizontal pipes. Regardless of the angle of the pipe, the adapter plate mounting lug (1) must always be at the top.
If the pipe is at a 45-degree angle up to the right, install the adapter plate with the mounting screws (2) as shown.
If the pipe is at a 45-degrees angle up to the left, install the adapter plate as shown.
If the pipe is horizontal, install the adapter plate as shown.
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Mounting the remote module on the adapter plate
1.
Locate the two 1-inch remote water module mounting screws in the pipe mount kit.
2. Slide the remote water module back cover onto the adapter, pushing up to secure the lug adapter in the lug slot.
3. Install the two 1-inch remote water module mounting screws.
4. Tighten the screws to 9 to 12 inch-pounds of torque.
OpenW
ay Riva Leak Sensor (OLS) installation with a
remote water module
Installation of the OLS with a remote water module requires an OLS with flying lead ends (Itron part number LDS-1601-002). For the remote module installation instructions, see the installation guide for your Itron remote water module (for installation guide part numbers, see Related documents.
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Connecting the SET valve to the remote Riva water module

This section describes installation of a remote water disconnect valve in an OpenWay Riva water system. The OpenWay Riva Water remote module supports three valve states.
• Connected. The water flow is open and flowing at 100% configured capacity.
• Disconnected. The water flow is shut off with no water flowing. The remote water disconnect valve provides the ability to remotely open (reconnect) the valve.
• Restricted. The water is restricted and flowing at the configured installation flow.
The pit module automatically detects the presence of connected water disconnect devices within 22.5 minutes and begins reading disconnect valve data. To immediately detect the water disconnect valve and begin reading data, perform a Check ERT with a handheld computer running FDM software.
The SET valve connects to the remote Riva water module orange, blue, and purple/white wires.

Completing the SET valve wire connections

• Connect the remote water module wires to the SET valve wires following the connections shown in the SET Valve/remote water module wire connections table.
SET valve to water module wiring
Remote module wire color
SET shutoff valve wire color
Blue Orange Purple/white
Green Red Black
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Remote mount installation

Connect the remote water module to the register as described in Initializing and Connecting
the OpenWay Riva Remote Module on page 11.
Using a back plate, create a template by drilling through a back plate lug slot to mark the position of the screw. Use the drilled back plate as your mounting template.
The arrow on the remote water module must point up when installation is complete.
Installing the OpenWay Riva remote module on a flat surface
1. Select an installation location.
2. Using a back plate template, drill three pilot holes into the wall or other surface. The two bottom holes should be level.
3. Screw a mounting screw for the lug slot into the surface, leaving approximately 1/8-inch of the screw protruding. The lug slot should slide over the screw with a tight fit.
4. Slide the remote water module lug slot onto the mounting screw, pushing the remote water module upward until the screw head is all the way into the slot.
5. Screw the remote water module to the wall using the remaining two mounting screws.
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6. Insert a tamper seal over each mounting screw and drive into place with a nut driver or a similar tool.
Note: A tamper seal is fully seated when the top of the tamper seal is approximately 1/16 inch below the top of the screw recess.
7.
Secure any excess cable using the provided cable ties.

Direct-mounting the module to the meter register

Direct-mounting remote water modules to a meter register requires a register designed for that purpose. This section describes remote water module installation for the following direct mount registers:
• Badger ADE and RTR
• Elster/AMCO (ABB) Scancoder, InVISION, and Digital
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Installing the OpenWay Riva Remote Module
Warning: Do not use the direct mounting method in a pit environment. Use a water module for pit environments. OpenWay Riva remote modules direct mounted in a pit environment are not covered by the Itron warranty.
Direct-mounting on the ABB Scancoder, InVision, or Digital Direct-Mount
Note: Verify that you have an Elster/AMCO meter with a register designed for direct-mount remote water module. Always install the remote water module right side up with the arrow on the housing pointed upward. The register may or may not be mounted on the meter when performing the following steps.
1. Push the hollow pin (1) completely out of its location and separate the remote water module mounting bracket (2) from the meter register collar (3).
2. Strip 1/2-inch of insulation from the end of the brown, gray, and yellow wires.
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3. Place the remote water module on the mounting bracket and route the yellow, gray, and brown wires through the opening.
Note: A gasket is not required.
4. Install four Torx-head mounting screws (Itron part number SCR-0010-005).
5. Hand-tighten each screw.
6. Connect the remote water module wires to the register screw terminals following the remote water module to the Elster/AMCO meter register wire connections. After the wires are connected, carefully tuck the connectors into the remote water module housing. Tighten all screws securely.
Caution: Install the wires around the screws in a clockwise direction (as shown) or the wires may come out from under the screw heads as you tighten them. Also, verify that insulation is NOT compressed under the screw head, or the wire may not make good contact.
7. Install the module and mounting bracket on the meter register adapter collar.
8.
Replace the hollow pin (1) you removed in step 1.
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Direct-mounting to a Badger Direct-Mount register

Note: Verify you have a Badger meter with a register designed for direct mount OpenWay Riva remote modules. Check the part number on the label to verify the module matches the meter. Always install the module with the arrow on the housing pointing upward. The register may or may not be mounted on the meter when performing the following steps.
1. The remote water module has three wires that connect to the register:
1 brown insulated wire 2 yellow insulated wire 3 gray insulated wire
Note: For an R
TR register, tuck the unused yellow wire into the housing.
2. Connect the remote water module wires to the register using gel-cap connectors following the remote water module to the Badger ADE register wire connections (see
Remote module encoder-type register connections on page 12).
3. After the wires are connected, carefully tuck the connectors into the remote water module housing.
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4. To wire the OpenWay Riva remote module to the RTR 2-wire register, connect the remote water module wires to the 2-wire register using gel-cap connectors. After the wires are connected, carefully tuck the connectors into the remote water module housing.
5. Place the remote water module on the register, ensuring that the edge of the remote water module housing is seated properly around the perimeter of the register as shown.
Note: A gasket is not required.
6. Install four Torx-head mounting screws (SCR-0010-005) and hand-tighten the screws.
Warning: Use Itron mounting screws (SCR-0010-005). Using the wrong mounting screws could crack the plastic module housing.
7. If you have not already done so, connect the register to the water meter and fully tighten the mounting screw (1) as directed by Badger Meter
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Installing the OpenWay Riva Remote Module
Note: Mount the register on the meter in one of four dif
ferent positions with respect to the
direction of water flow (refer to the manufacturer's installation directions).
8. If the standard Torx screw is used (1), a wire seal is not necessary. If the optional slotted and drilled RTR screw is used, install a wire seal through the drilled
screw from (1) to (2), or as specified by utility policy.
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Appendix A Completing Gel-cap Connections Using the Itron Splice Kit
Caution: OpenWay Riva module wire terminations must be properly sealed with a non-conductive gel material to prevent water intrusion.
Required materials
• E-9R 3M® gel connector crimping tool (or other 3M approved crimping tool)
• Itron splice kit (part number OEM-0034-002)
1. Push two wires as far as possible into the connector.
Caution: into the connector.
2. Carefully place the connector and wires into the jaws of the crimping tool. Make sure the wires remain fully inserted in the gel-cap connector.
3. Crimp the connector by squeezing the handles until the connector cap is fully seated. Continue to apply pressure for three seconds.
4. A connector is crimped properly when the top of the movable yellow center (1) is flush with the top of the connector body (2).
Do not strip insulation from the ends of the wires before inserting them
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Completing Gel-cap Connections Using the Itron Splice Kit
Warning: Crimping the connector forces some sealant out of connector. The sealant protects the inside of the connector against insects, moisture, and other contaminants. The sealant may cause minor eye and skin irritation. Avoid eye contact. Avoid prolonged or repeated skin contact. Contact Itron Support for Safety Data Sheets (SDS).
5. After the water module to register or meter wire connections are completed, arrange the connectors in a single file.
6. Insert the connectors and wires into the splice tube until the connectors and wires are completely immersed in the non-conductive gel material.
7. Separate the cable wires to the sides and close the splice tube cover.
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8. Remove any leftover materials from the customer premises.
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Appendix B Using the Itron Cable Armor
This section describes the procedure for installing Itron cable armor in a field installation. The Itron cable armor provides a layer or protection for the module's cable jacket. Itron cable armor is available in five-foot sections.
Warning: Itron cable armor is stainless steel and may have sharp edges. Use caution when you are installing the cable armor. If you remove the connection from the remote water module to install the cable armor, you must use an Itron handheld to reprogram the water module using FDM Endpoint Tools. Perform a Check Endpoint function (with FDM Endpoint Tools) after you reprogram the module to verify communication with the meter register.

Installing the Itron cable armor

1. Remove the installed remote water module.
Note: Itron strongly recommends that you keep the remote water module connected to the register during cable armor installation.
2. Cut a two to three inch strip of electrical tape.
3. Wrap the entire piece of electrical tape around the remote water module cable near the remote water module.
4. Beginning over the installed electrical tape, twist the Itron cable armor onto the remote water module cable using a right-handed twist.
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Using the Itron Cable Armor
Warning: You must twist—not wrap—the cable armor onto the remote water module cable. Wrapping the cable armor can cause the stainless steel jacket to warp. You must begin twisting the cable armor over portion of the cable protected by the electrical tape. If you do twist the cable armor onto the remote water module cable on the unprotected portion of the remote water module cable, you could damage the module's cable. A cut cable could cause an remote water module or register communication failure.
5. Continue to twist the cable armor onto the remote water module cable until the cable armor covers the entire cable.
6. Remove any leftover materials from the customer premises. Discard or recycle leftover materials.
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Appendix C Troubleshooting
This information will help you troubleshoot issues related to the OpenWay Riva Remote Module.
The following table describes possible issues and provides suggested actions to resolve the issue.
Issue Action
Cannot program the OpenWay Riva remote module.
Cannot read the OpenWay Riva remote module. A remote water module that is not programmed
The OpenWay Riva remote module is reporting an invalid read.
Marginal readability due to the OpenWay Riva remote module location (for example, a remote water module deep inside a pit).
Check the programming device and software version. Program remote water module using an approved handheld computer running Field Deployment Manager (FDM) software v 4.0 or higher
will not transmit an SCM+. Reprogram the remote water module and perform a reread. If a remote water module is not initially programmed, it will not bubble-up and listen for an SCM+.
A remote water module that has set the Register Error flag will cause an Invalid Read to display in the FDM Consumption field.
Consider reprogramming the remote water module for Hard-to-Read (H2R) mode. This increases the output to high power levels.
Note: This mode will reduce battery life.
.
The handheld programmer is locked up and button presses produce no response.
Soft boot the handheld. Reference the documentation for your programmer (for more information, see Related documents on page 6).
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