Itron RIVAW Users Manual

Water Solutions

OpenWay Riva Water Pit Module Installation
Guide

TDC-1666-000

TDC

Identification

dropped from heights greater than 36 inches. Product warranty coverage is contingent on not exceeding this drop

OpenWay Riva Water Pit Module Installation Guide
26 September 2016 TDC-1666-000
OpenWay Riva Water Pit Module

opyright

C

© 2016 Itron, Inc. All rights reserv ed.

Confidentiality Notice
The information contained herein is proprietary and confidential and provided subject to the condition that (i) it is held in confidence except to the extent required otherwise by law and (ii) it is
used only for the purposes described herein. Any third party given access to this information is similarly bound in writing.
Compliance Statement
This device c omplies with Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Oper ation is subject to
the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference that m ay cause undesirable operation.

This device m ust be permanently mounted such that it retains a distance of 20 centimeters (7.9 inches) fr om all persons in order to comply with FCC RF exposure lev els.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These li mits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio comm unications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try t o correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the rec eiver is connected.

• Consult the dealer or an experienced radio or TV technician for help.

The RIVAW has not been authorized as required by the rules of the INNOVATION, SCIENCE AND ECONOMIC DEVE LOPMENT of CANADA and should not be operated in Canada.

Trademark Notice
Itron is a registered trademark of Itron, Inc.
All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of their respective companies.

Warning To prevent ignition of flammable or combustible atmospheres, disconnect power before servicing.

Warning Follow these procedures to avoid injury to yourself or others:

• The lithium battery may cause a fire or chemical burn if it is not disposed of properly.

• Do not recharge, disassemble, heat above 100° Celsius (212° Fahrenheit), crush, expose to

water, or incinerate the lithium battery. Fire, explosion, and severe burn hazard.

• Keep the lithium battery away from children.

• Replace the lithium battery only with batteries meeting Itron specifications. Any other battery may

cause a fire or explosion.

Warning ELECTROMAGNETIC COMPATIBILITY
Use only approved accessories with this equipment. Unapproved modifications or operation beyond or in conflict

with these instructions for use may void authorization by the authorities to operate the equipment.

Warning This unit cannot be modified and is not repairable. Attempts to modify or repair this device will void the
warranty.

Warning Internal circuit card components can be sensitive to electrostatic discharge. Before installation,
discharge electrostatic buildup by touching a metal water pipe or other earth-grounded metal object prior to
touching the meter body, register housing, or Riva module.

Warning Water modules contain sensitive electronic components which can be damaged if the module is

height limitation.

Transportation Classification
The Federal Aviation Administration prohibits operating transmitters and receivers on all comm ercial aircraft. When powered, water modules are consi dered operating transmitters and
receivers and cannot be shipped by air. All product returns must be shi pped by ground transpor tation to Itron.
Suggestions
If you have comments or s uggestions on how we may improve this documentation, send them to TechnicalCommunicationsManager@itr on.com
If you have questions or comments about the software or hardware product, contact Itron Technical Support:
Contact

• Internet: www.itron.com

• E-mail: [e-mail]

• Phone: [phone]

-1666-000 OpenWay Riva Water Pit Module Installation Guide ii

Proprietary and Confidential

TDC

-1666-000 OpenWay Riva Water Pit Module Installation Guide iii

Proprietary and Confidential

TDC

Contents

Before You Begin ........................................................................................................ vii

Document Conventions ..................................................................................................................... vii

Document Purpose ............................................................................................................................ vii

How This Document is Organized ..................................................................................................... vii

Related Documents .......................................................................................................................... viii

About the OpenWay Riva Pit Module ........................................................................... 1

OpenWay Riva Water Pit Module Description .................................................................................... 1

Itron Security Manager (ISM) .............................................................................................................. 2

Enabling OpenWay Riva Water Pit Module Security ................................................................ 2

Battery Life .......................................................................................................................................... 2

OpenWay Riva Water Pit Module Transmission Modes ..................................................................... 2

OpenWay Riva Water Pit Module Operating Modes ........................................................................... 3

Error/Warning Flags .................................................................................................................. 3

Initializing, Connecting, and Programming the OpenWay Riva Water Pit Module .. 5

OpenWay Riva Water Pit Module Start-up .......................................................................................... 5

Programming the Pit Module ............................................................................................................... 5

Connecting to a Meter Register Using the Inline Connector ............................................................... 5

Connecting the OpenWay Riva Water Pit Module to a Remote Meter Register ................................. 5

Connecting the Pit Module to a Remote Meter Register ..................................................................... 7

Verifying Pit Module Operation............................................................................................................ 7

Installing the OpenWay Riva Water Pit Module .......................................................... 9

Pit Module Mounting Accessories ....................................................................................................... 9

Pit Modules with Integral Connectors ................................................................................................ 10

Through Lid Installation ..................................................................................................................... 10

Through Lid Mount Required Tools and Hardware................................................................. 10

Rod Mount Installation ....................................................................................................................... 12

Required Tools and Hardware ................................................................................................ 12

Wall Mount Installation ...................................................................................................................... 14

Required Mounting Tools and Hardware ................................................................................ 14

Optional Riva Leak Sensor Installation ............................................................................................. 16

Riva Leak Sensor Installation Equipment ............................................................................... 16

Pipe Preparation ..................................................................................................................... 16

Connecting the Riva Leak Sensor to the Riva Water Module ................................................ 17

Optional Remote Water Disconnect Valve Installation ..................................................................... 19

Installing the Remote Water Disconnect Valve ....................................................................... 19

Using the Itron Cable Armor .............................................................................................................. 21

Required Materials .................................................................................................................. 21

-1666-000 OpenWay Riva Water Pit Module Installation Guide v

Proprietary and Confidential

Contents

TDC

Using an Inline Connector .......................................................................................... 23

Troubleshooting .......................................................................................................... 25

-1666-000 OpenWay Riva Water Pit Module Installation Guide vi

Proprietary and Confidential

TDC

Convention

Example

Chapter

Description

1. Before You Begin

Information about this publication.

4. Installing the OpenWay Riva Water Pit Module

Step-by-step installation instructions for:

Before You Begin

Document Conventions

Itron product part numbers are noted in

To install the pit module (ERW-1601-XXX), do the following steps.

parentheses.

Hypertext links are in blue. See How The Document is Organized for document structure information.

Note A Note indicates neutral or positive information that stresses or supplements important points of
the main text. A note supplies information that may apply only in special cases.

Caution A Caution advises users that failure to take or avoid a specified action could result in a loss of
data.

Warning A Warning advises users that failure to take or avoid a specified action could result in
physical harm to the user or the hardware.

Document Purpose

This document provides the installation instructions for the OpenWay Riva Water Pit Module and details the
various mounting options.

How This Document is Organized

This document is organized into the following chapters:

2. About the OpenWay Riva Water Pit Module Overview of pit module installation.

3. Initializing, Connecting, and Programming the Pit Module Instructions to initialize, program, and connect the pit module to the water

Appendix A Using the Itron Cable Armor Instructions for installing the optional cable armor.

Appendix B Using an Inline Connector Instructions for installing an inline connector.

Appendix C Troubleshooting Troubleshooting pit module operation.

-1666-000 OpenWay Riva Water Pit Module Installation Guide vii

register/meter.

• Through lid mount

• Rod mount

• Wall mount

• Optional Riva Leak Sensor installation

• Optional remote water disconnect valve installation

Proprietary and Confidential

Before You Begin

TDC

Document Description

Itron Part Number

Field Deployment Manager Field Representative's Guide

TDC-0936-XXX

TDC-0889-XXX

Water Module Products Ordering Guide

PUB-0063-001

PUB-0063-002

Related Documents

OpenWay Riva Water Remote Module Installation Guide TDC-1687-XXX

OpenWay Collection Manager Operational Guidelines

OpenWay Riva Events and Exceptions Reference Guide

Field Deployment Manager Endpoint Tools Mobile Application Guide TDC-0934-XXX

900 MHz Belt-Clip Radio User's Guide

FC300 Getting Started Guide TDC-0898-XXX

FC200 Series Getting Started Guide TDC-0598-XXX

Water Meter and Telemetry Module Compatibility List

mlogonline™ Network Leak Monitoring System User Guide TDC-0792-XXX

Note XXX designates the document revision and is subject to change without
notice.

-1666-000 OpenWay Riva Water Pit Module Installation Guide viii

Proprietary and Confidential

TDC

Description

Itron Part Number

C HAPTER 1

About the OpenWay Riva P

it Module

OpenWay Riva water modules are high-power radio frequency transmitting modules that attach to water
registers/meters to collect consumption usage and tamper data. The OpenWay Riva water module transmits
the meter/register data to a collection device which in turn transfers the information to the utility's customer
billing system. The OpenWay Riva water module operates in a Mobile/Handheld environment. The OpenWay
Riva Water Pit Module reports 9-digit register data with Mobile SCM+. Additionally, the OpenWay Riva
water module may be programmed to truncate up to three of the meter/register's least significant digits.

The OpenWay Riva water modules ship from the factory in Factory Mode which prevents unwanted radio
transmissions during transit. After installation and programming, the OpenWay Riva Water Pit Modules
acquire and transmit meter register data in accordance with the selected pit module parameter settings.

The OpenWay Riva Water Pit Modules support protocols for a variety of meter manufacturer's registers. Refer
to the Water Meter and Telemetry Module Compatibility List (PUB-0063-002), for the list of supported meters
and registers.

OpenWay Riva Water Pit Modules feature the following capabilities:

• Leak Detection and Reverse Flow Detection. OpenWay Riva water modules feature robust algorithms

that provide Leak and Reverse Flow Detection.

• (Optional) OpenWay Riva Leak Sensor

• The optional Riva Leak Sensor analyzes water flow sound patterns to detect water leaks. Leak sensor

analysis data is uploaded to the mlogonline Network Leak Monitoring online portal. Systems with
optional Riva Leak Sensor devices access leak information through a utility-specific, secure
mlogonline portal (for more information, see the mlogonline Network Leak Monitoring System User
Guide TDC-0792-XXX).

• (Optional) Telemetry Devices

• Optional remote water disconnect valves provides water utilities with a non-intrusive means of

managing customer disconnects and reconnects that traditionally required on-site visits. The remotely­controlled disconnect valve helps lower the utility's costs by eliminating routine move-in/move-out
service calls.

Note Remote water disconnect operation requires an OpenWay Riva water module with enhanced
security enabled. To learn more about enabling enhanced security, see the Field Deployment
Manager Endpoint Tools Mobile Application Guide (TDC-0934-XXX).

OpenWay Riva Water Pit Module Description

OpenWay Riva Water Pit Module ERW-1601-001

Note The OpenWay Riva Water Pit Module works accurately with cable lengths up
to 300 feet.

-1666-000 OpenWay Riva Water Pit Module Installation Guide 1

Proprietary and Confidential

About the OpenWay Riva Pit Module

TDC

Itron Security Manager (ISM)

Users have the option of enabling enhanced security in OpenWay Riva Water Pit Modules. Itron Security
Manager (ISM) is a feature of the OpenWay Riva system that ensures certain pit module commands are issued
through secure radio communications between the handheld computer, Mobile Collector, or OpenWay
system.

There are two fundamental security processes used in the OpenWay Riva system to ensure confidentiality and
validity of secured commands.

• Authentication. Authentication is the process of confirming that an artifact is genuine or valid.

Authentication in the OpenWay Riva Water Pit Module is the process of verifying a request is from a
valid source and in its original form.

• Encryption. Encryption is the process of transforming information to make it unreadable to anyone who

does not have a valid security key. There are two types of encryption, symmetric and asymmetric.
Symmetric encryption uses a shared key to decrypt or encrypt information. Asymmetric encryption uses a
private key to encrypt and a public key to decrypt. Data transmissions over the network are protected
using AES-256 encryption.

Enabling OpenWay Riva Water Pit Module Security

Each pit module ships from the Itron factory with a utility factory security key. The presence of this utility
factory key does not enable security. To utilize the module's security feature, the installer must use an Itron
programming device (FC300) that is configured with the corresponding security key for that particular pit
module. Initial key exchange commands are secured using the utility factory key. For more information about
programming the pit module, see the FDM Endpoint Tools Mobile Application Guide (TDC-0934).

Battery Life

The OpenWay Riva Water Pit Module is powered by two non-replaceable, long-life lithium batteries, and has
an expected battery life of 20 years when the pit module operates in default mobile operating mode. If the pit
module is programmed for hard to read mobile mode, the battery life is reduced to 12 years. To proactively
indicate the battery has reached a <10% useful battery life, a Low Battery Flag is set to indicate a low battery
warning and alert the utility of an impending battery failure.

OpenWay Riva Water Pit Module Transmission Modes

The OpenWay Riva Water Pit Module can be set to transmit in Standard Mobile/Handheld Mode (factory
default setting), Mobile High Power Mode, Hard-to-Read, or Audit Mode.

• Mobile and Handheld Mode. In Mobile and Handheld Mode:

• the pit module transmits a medium-powered SCM+ message every 10 seconds.

• (Optional) Mobile High Power Mode. The pit module transmits a high-powered SCM+ RF message

every 60 seconds.

• (Optional) Hard to Read Mobile Mode. The pit module transmits a high-powered SCM+ RF message

every 30 seconds. The hard-to-read Mobile Mode should only be used for exceptionally hard-to-read
locations as this mode reduces battery life significantly.

Note The OpenWay Riva Water Pit Module's battery life is significantly affected in hard to read mobile
mode.

-1666-000 OpenWay Riva Water Pit Module Installation Guide 2

Proprietary and Confidential

About the OpenWay Riva Pit Module

TDC

• Audit Mode. Audit mode reduces the normal read latency time associated with standard modes of

operation and is often used after initial installation. This mode is useful in installations where the normal
bubble-up rate is very slow. Audit Mode remains active for 30 days and then reverts to the initial
programmed mode. Audit Mode is intended to be used once.

An FCC license is not required to read OpenWay Riva Water Pit Modules.

OpenWay Riva Water Pit Module Operating Modes

1. Factory mode

• Pit Modules ship from the factory in Factory Mode.

• The pit module's transmitter is off.

• The pit module's receiver bubbles-up to listen for a programming command.

• pit modules attempt to read the register every hour.

• Last Good Read and Extended Tamper Flags may be set when a register is not connected.

• If the pit module reads a connected register, the pit module automatically moves to Run Mode.

2. Run mode

• Pit Module normal operation mode.

• The OpenWay Riva Water Pit Module transmitted message is dependent on its factory settings or

setting programmed with FDM for standard consumption messages (SCM+).

For SCM+ (Mobile), the pit module default bubble-up rate is 10 seconds.

3. Meter manufacturer quiet mode

• Meter manufacturers can configure the pit module for quiet mode after initializing and direct

mounting the pit module in the factory.

• The pit module awakens from quiet mode and enters run mode in one of two ways:

1. The pit module detects consumption at the top of the hour (last hourly interval >1 or <-1).

2. The pit module receives a two-way command (for example, a Read ERT using FDM software).

Error/Warning Flags

Register Error Detected. Register Error Detected indicates that the pit module is not communicating with the
register/meter. The tamper flag automatically clears after the pit module receives a successful read from the
register.

Note The Register Error Detected flag may be an indicator of a damaged register.

Extended Tamper Flag (retrievable with two-way communication).

Low Battery Warning. The pit modules include a battery life estimator. The estimator is based on the
number of data packets sent at the various power levels and the age (self-discharge) of the pit module. The
low battery warning allows the utility to easily identify which water modules are nearing end-of-life in a
mixed population and gives the utility the opportunity to schedule replacement.

Note The low battery warning is a single flag that is set when the battery has less than 10% remaining
capacity, which typically corresponds to 2 years of battery life remaining. Battery life is evaluated daily at
midnight.

-1666-000 OpenWay Riva Water Pit Module Installation Guide 3

Proprietary and Confidential