Itron IMRB Users Manual

Itron Mobile Radio User Guide
14 May 2019 TDC-1719-002 1
Itron Mobile Radio User Guide
Itron Mobile Radio User Guide
14 May 2019
TDC-1719-002
Copyright © 2019 Itron, Inc. All rights reserved.
Confidentiality Notice
Confidential Information of Itron®, Inc., provided under nondisclosure obligations. The information
be held in confidence except to the extent required otherwise by law and (ii) it will be used only for the
purposes described herein. Any third party that is given access to this information shall be similarly
bound in writing.
Trademark Notice
Itron is a registered trademark of Itron, Inc.
All other product names and logos in this documentation are used for identification purposes only and
may be trademarks or registered trademarks of their respective companies.
For more information about Itron or Itron products, go to www.itron.com.
If you have questions or comments about a software or hardware product, contact Itron Technical
Support Services.
Contact
Email: support@itron.com
Itron Access: https://support.itron.com
Telephone Itron Technical Support North America: 1-877-487-6602
For technical support contact information by region, go to www.itron.com and select your country
and language.
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Itron Mobile Radio User Guide

Table of Contents

Table of Contents 3
Itron Mobile Radio compliance 5
1. Introduction 1
Feature List 1
Related Documents List 1
2. About Your Itron Mobile Radio 3
Itron Mobile Radio Parts List 3
3. Daily Operation 5
Charging the Portable IMR Battery 5
Charging the Mobile IMR-XA or IMR-FT Battery 5
Turning the Radio On or Off 6
4. LED Status Indicators 7
Power Indicator LED Table 7
Comm Indicator LED Table 8
5. Communication Ports 9
6. Carrying the Portable Itron Mobile Radio 10
7. Installing the IMR-XA and IMR-FT 11
IMR-XA / IMR-FT Antenna Specifications 11
Installing the Antenna 12
Selecting an Antenna Location on the Vehicle 12
Installing the Permanent Antenna Mounting Base 13
Installing the Magnetic Antenna Mounting Base 13
Installing the DC Power Cable 14
Power Cable Routing--All Installations 15
Power Cable Installation--Removable 15
Power Cable Installation--Permanent 15
Installing the Mounting Jacket in the Vehicle 16
Installing on a Seat Belt 16
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Itron Mobile Radio User Guide
Installing on a Partition 16
Installing on a Pedestal 17
Removing the IMR-XA from the Mounting Jacket 18
8. Maintaining your Itron Mobile Radio 19
Cleaning the Radio Case 19
Installing a Replacement Battery 20
Servicing the IMR-XA Charge Base 20
Removing the IMR-XA Charge Base 21
Replacing the Charge Base Antenna Cable 21
Servicing the IMR-XA External Antenna 22
Inspecting the Antenna Connectors and Cables 22
Inspecting the Antenna Base and Whip 23
Cleaning the Antenna 23
Replacing the Antenna Gasket 24
Replacing the Antenna Cable 24
9. Storing Your Radio 25
10. Battery Basics 26
Battery Best Practices List 26
11. Safety 28
AC Power Adapter 28
12. Troubleshooting 29
Issue and Solution Table 29
Radio Readings Tips 30
13. Optimizing Bluetooth® Performance 31
Pairing Bluetooth for Itron Mobile for FCS Users 31
Pairing Bluetooth in Windows 31
To Pair Bluetooth in Windows 31
14. Itron Mobile Radio Capabilities and Limitations 34
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Itron Mobile Radio User Guide

Itron Mobile Radio compliance

Equipment description
Itron Mobile Radio
PMN: IMR PMN: IMR2 PMN: IMR-XA/IMR-FT
FCC ID: EO9IMRA FCC ID: EO9IMRB FCC ID: EO9IMRB
IC: 864A-IMRA IC:864A-IMRB IC: 864A-IMRB
HVIN: IMRA HVIN: IMRB-INT HVIN: IMRB-EXT
FCC USA intentional radiator compliance statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
FCC USA un-intentional radiator compliance statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reas­onable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio or TV technician for help.
ISED Canada compliance statements
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Compliance Statement Canada Déclaration de Conformité
Under Innovation, Science and Economic Devel- Conformément à la réglementation d'Industrie
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Itron Mobile Radio User Guide
Compliance Statement Canada Déclaration de Conformité
opment Canada (ISED) regulations, this radio trans-
mitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the trans-
mitter by Innovation, Science and Economic Devel-
opment Canada. To reduce potential radio
interference to other users, the antenna type and its
gain should be so chosen that the equivalent iso-
tropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
This device complies with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) this device may not cause
interference, and (2) this device must accept any
interference, including interference that may cause
undesired operation of the device.
Canada, le présent émetteur radio peut fonctionner
avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouil-
lage radioélectrique à l'intention des autres util-
isateurs, il faut choisir le type d'antenne et son gain
de sorte que la puissance isotrope rayonnée équi-
valente (p.i.r.e.) ne dépasse pas l'intensité néces-
saire à l'établissement d'une communication
satisfaisante.
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes : (1) l'appareil ne doit pas
produire de brouillage, et (2) l'utilisateur de l'appareil
doit accepter tout brouillage radio électrique subi,
même si le brouillage est susceptible d'en com-
promettre le fonctionnement.
RF Exposure (FCC/ISED)
Compliance Statement Canada Déclaration de Conformité
This equipment complies with radiation exposure limits set forth for an uncontrolled environment. The IMRB-EXT vehicle antenna(s) must be installed to provide a separation distance of at least 20 cm from all persons and must not be co­located or operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme à l'exposition au ray­onnement limites définies pour un environnement non contrôlé. L'antenne du véhicule IMRB-EXT doit être installée de manière à prévoir une distance de séparation d'au moins 20 cm de toutes les per­sonnes et ne doit pas être colocalisé ou fonc­tionnant en conjonction avec toute autre antenne ou émetteur.
Electromagnetic compatibility
Caution: ELECTROMAGNETIC COMPATIBILITY
Use only approved accessories with this equipment. In general all cables must be high qual­ity, shielded, and correctly terminated. Unapproved modifications or operation beyond or in conflict with these instructions for use, may void authorization by the authorities to operate the equipment.
Important: Changes or modifications to the device or its antenna not expressly approved by the
party responsible for compliance could void the user’s authority to operate the device.
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Transportation classification
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Itron Mobile Radio User Guide
The Federal Aviation Administration prohibits operating transmitters and receivers on all commercial aircraft. When powered, Itron Mobile Radios are considered operating trans­mitters and receivers and cannot be shipped by air with the battery installed. To ship by air, remove the battery and follow li-ion shipping regulations.
Specific absorption rate data
The IMRA and IMRB devices meet the government's requirements for exposure to radio waves. Your Itron Mobile Radio has a radio transmitter and receiver. It is designed and man­ufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government and by the Canadian reg­ulatory authorities. These limits are part of comprehensive guidelines and establish per­mitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile and/or portable devices employs a unit of meas­urement known as the specific absorption rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg1. Tests for SAR are conducted using standard operating positions accepted by the FCC and by Innovation, Science and Eco­nomic Development Canada with the radio transmitting at its highest certified power level in all test frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the radio while operating can be well below the maximum level. This is because the Radio is designed to operate at multiple power levels, depending on the needs of the customer.
Before an Itron Mobile Radio is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Innovation, Science and Economic Devel­opment Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (for example, worn on the body) and reported to the FCC and made available for review by Innovation, Science and Economic Development Canada. The highest SAR value for this Itron Mobile Radio, model IMR when tested for use when worn on the body as described in the user’s guide is 0.25 W/kg (IMRA) and 1.2 W/kg (IMRB). While there may be differences between the SAR levels of various Itron Mobile Radio models and at various positions, they all meet the government requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; and in all cases, products are designed to be within the guidelines.
1
In the United States and Canada, the SAR limit for wireless mobile and/or portable devices used by the public is 1.6 W per kilogram averaged over 1 g of tissue. The standard incorporates a substantial margin of safety to get additional protection for the public and to account for any variations in measurements.
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Itron Mobile Radio User Guide
The Australian version of this device has been tested and found to be compliant to Australian standards. It is identified with the RCM mark on the label.
Warning: Warning: Use this device only in a manner consistent with the Itron Mobile Radio User Guide
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1. Introduction

This document details the features and functions of the Itron Mobile Radio and provides information relating to its use and maintenance.
The Itron Mobile Radio is available in several models: the original handheld, portable Itron Mobile Radio (IMR) with a built-in antenna and the new External Antenna and Field Tools versions of the IMR (IMR-XA, IMR-FT) that are mounted in a vehicle for mobile drive-by end­point reading and field tool operations, respectively.
All IMR models share many of the same features and operations. Those common to all models will be described and attributed to the IMR in a generic sense. Key differences in models will be described and attributed to either the portable IMR or the mobile IMR-XA and IMR-FT.

Feature List

Each Itron Mobile Radio is equipped with the following features.
Feature IMR IMR-XA /
Power button. See Turning the Radio On or Off on page6. X X
LED status indicators. See LED Status Indicators on page7. X X
USB communication port. See Communication Ports on page9. X X
Bluetooth wireless communications. See Optimizing Bluetooth® Per-
formance on page31

Related Documents List

For more information about the Itron Mobile Radio and the Itron Mobile for FCS app. See the most current versions of the following documents.
Itron Mobile for FCS User Guide (TDC-1717-xxx) The Itron Mobile Radio is designed for use with handheld and laptop computers running the Itron Mobile for FCS app.
IMR-FT
X X
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Itron Mobile Radio User Guide 1. Introduction
Itron Mobile Radio Quick Reference Guide (TDC-1720-xxx)
Itron Mobile Radio Compliance Statement (TDC-1722-xxx)
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2. About Your Itron Mobile Radio

When you unpack your radio, make sure you have all of the components listed in the fol­lowing tables. If any are missing, contact Itron Support Services immediately.
For the portable IMR, an optional Radio Carrying Kit is available for order separately. The Radio Carrying Kit contains a belt clip and a shoulder harness.

Itron Mobile Radio Parts List

The following tables describe all the parts that are included with your Itron Mobile Radio.
The portable Itron Mobile Radio comes with the following items.
Itron Mobile Radio with built-in antenna
AC power adapter AC wall plug with USB type A port.
Communication and charging cable USB cable.
Documentation
(Optional) Belt clip and shoulder harness Included if the optional Radio Carrying Kit is ordered.
The mobile IMR-XA and IMR-FT come with the following items.
Itron Mobile Radio with
attached charge base
Itron Mobile Radio Quick Reference Guide
Itron Mobile Radio Compliance Statement
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Itron Mobile Radio User Guide 2. About Your Itron Mobile Radio
External antenna 26.5 inch antenna whip
Antenna vehicle mount with
cable
Antenna mount with attached cable.
Available as a permanent mount with a 17-foot cable or a magnetic mount with a 12-foot cable.
IMR-XA mounting jacket with
adapter plate
Securely holds the IMR-XA and mounts to a seat belt, partition, or
pedestal.
DC power cable Two-meter cable with 12V DC vehicle accessory plug.
Communication and charging
Two-meter USB cable with right-angle micro USB plug.
cable
Documentation
Itron Mobile Radio Quick Reference Guide
Itron Mobile Radio Compliance Statement
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3. Daily Operation

Inspect the radio for broken, loose, or missing parts and fasteners, taking corrective action as required.
Ensure that the IMR-XA external whip is securely connected to its mounting base, and the mounting base is securely attached to the vehicle.
Make sure the radio is operated and stored within the recommended temperature range.
Operating temperature: -5° F to 140° F (-15° C to 50° C)
Storage temperature: -40° F to 158° F (-40° C to 70° C)
Cold temperature extremes may result in reduced available energy from the battery pack. This energy is recoverable as the battery pack warms to 68° F (20° C).
Do not subject the radio to extreme temperatures, such as leaving it in a vehicle in bright sunlight. Extended exposure to warm temperature extremes can result in permanent reduction in available energy from the battery pack.
Exit all external applications at the end of each work day and power the radio off. This ensures that all applications communicating with the radio have terminated their com­munication links and the IMR battery is not being discharged.
Charge the portable IMR battery nightly.

Charging the Portable IMR Battery

1. Plug the USB cable into the radio.
2. Plug the USB cable into a PC or an AC wall adaptor.
3. Allow the radio to charge for at least six hours before you use it or store it.

Charging the Mobile IMR-XA or IMR-FT Battery

1. Plug the vehicle DC power cable into the charge base.
2. Plug the DC power cable into the vehicle accessory adapter.
3. Allow the radio to charge for at least six hours before you use it or store it.
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