Itron GPRSCOLL1 Users Manual

SmartMeter™ System

Elster A3 ALPHA® Meter/Collector

GPRS SmartMeter

User Guide



2008 SmartSynch™

A3 Collector GPRS SmartMeter User Guide

Copyrights

Copyright 2008 SmartSynch®, Inc. All rights reserved.

No part of this documentation may be reproduced transmitted, processed, or recorded by any means or
form, or be released to any third party without the express written consent of SmartSynch, Inc.

Trademarks

SmartSynch®, SmartSynch logo, TMS™, and SmartMeter™ are trademarks or registered trademarks of
SmartSynch, Inc. All other companies, brands, and product names listed herein are trademarks or
registered trademarks of their respective holders.

Document Revisions

Each revision of this document is designated with a letter, beginning with “A”. SmartSynch, Inc. reserves
the right to revise this publication and to make any modifications to its content, at any time, without
obligation to notify any party, person, or entity of such revisions or changes. Occasionally, changes or
variations exist in the products that are not reflected in the documentation. Generally, if such changes or
variations are known to exist and affect the product significantly, release notes will accompany the
documentation.

The information in this guide should not be considered as all-inclusive or covering all cases for events
that may occur. If further information is required, consult your technical support representative.

See the License Agreement contained in the product for complete license information.

Contact your technical support representative for more information on any of our products.

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A3 Collector GPRS SmartMeter User Guide

Table of Contents

1 INTRODUCTION ...............................................................................................................................................5

1.1 A

1.2 R

1.3 C

2 GETTING STARTED .........................................................................................................................................7

2.1 O

2.2 S

2.3 P

3 INSTALLING THE A3 ALPHA® COLLECTOR SMARTMETER..............................................................9

3.1 P

3.2 I

3.3 C

4 TROUBLESHOOTING ....................................................................................................................................11

BOUT THIS GUIDE

EFERENCE MATERIALS

ONTACTING SMARTSYNCH

1.3.1 Technical Support ..................................................................................................................................5

1.3.2 Documentation Feedback ......................................................................................................................6

1.3.3 SmartSynch Headquarters .....................................................................................................................6

PERATIONS

AFETY PRECAUTIONS

2.2.1 Interference with Medical Equipment....................................................................................................7

2.2.2 Fire or Explosion Hazards ....................................................................................................................7

2.2.3 Interference with Other Devices ............................................................................................................8

REREQUISITES

RELIMINARY INSPECTIONS

NSTALLATION PROCESS

3.2.1 Option 1: Direct Field Installation ........................................................................................................9

3.2.2 Option 2: Meter Shop Test and Field Installation .................................................................................9

3.2.3 Meter Installation ..................................................................................................................................9

OMMUNICATING WITH THE SMARTMETER USING

........................................................................................................................................5

.................................................................................................................................5

...........................................................................................................................5

...................................................................................................................................................7

....................................................................................................................................7

...............................................................................................................................................8

............................................................................................................................9

.................................................................................................................................9

MAS .............................................................................10

4.1 T

4.2 T

5 REQUIREMENTS AND COMPLIANCE ......................................................................................................14

5.1 FCC G

5.2 C

5.3 W

5.4 RF R

5.5 U

5.6 I

ROUBLESHOOTING PROCESS FLOW

ROUBLESHOOTING PROCESS DESCRIPTION

RANT STATEMENT

OMPLIANCE STATEMENT (PART

ARNING (PART

ADIATION SAFETY GUIDELINES PER PART 2 OF

SER INFORMATION (PART

NDUSTRY CANADA STATEMENT

15.21) ...............................................................................................................................14

.............................................................................................................................14

15.105) .............................................................................................................14

.............................................................................................................11

15.19) ......................................................................................................14

..................................................................................................................15

.................................................................................................12

FCC R

ULES AND REGULATIONS

.................................14

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A3 Collector GPRS SmartMeter User Guide

1 Introduction

1.1 About This Guide

This document is a manual designed to help guide you through the testing, installation and activation of
your A3 ALPHA® Collector SmartMeter. This manual provides general instructions on the support of your
SmartMeter and references to supporting manufacturer documentation for detailed guidelines and
instructions on features and operating characteristics of the SmartMeter for installation, programming,
communication, and troubleshooting.

1.2 Reference Materials

The following reference software and documentation are pertinent to the successful installation and use
of the A3 ALPHA® Collector SmartMeter.

Elster

• A3 ALPHA® Collector Device Manual

• Metercat Software

• Metercat Installation Guide

• Metercat User Guide

SmartSynch

For more information on the A3 ALPHA® Collector SmartMeter, see the product brochure and spec sheet,
available online at TBD.

1.3 Contacting SmartSynch

1.3.1 Technical Support

SmartSynch’s technical support staff is ready to answer your technical questions. Your technical support
representative can provide information about the latest SmartSynch products, upgrade options, and more.
Contact your technical support representative directly, through the Online Customer Support Center at

http://smartsynch.com/support/login.html, or by email at [e-mail].

Note: You must be a registered user to access SmartSynch’s online support services.

Help us help you

When contacting technical support please provide the following information for the fastest possible
service:

• Your name, company name, and contact number

• SmartMeter make and model (meter manufacturer, SSI version number)

• Complete description of the issue, including the steps to reproduce it

• Wording of any message(s) displayed when the issue was encountered

• Action taken to resolve the problem

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A3 Collector GPRS SmartMeter User Guide

1.3.2 Documentation Feedback

SmartSynch, Inc. strives to produce quality documentation for our products and welcomes your feedback.
If you have comments or recommendations about our online help or printed guides, you can email us.
Please send email messages to [e-mail]. This email address is only for documentation
feedback. If you have a technical question, please contact your technical support representative.

1.3.3 SmartSynch Headquarters

SmartSynch, an energy technology company based in Jackson, Mississippi, is the leading provider of
advanced metering solutions to the energy and utility industry. Its core product, the SmartMeter System,
enables energy and utility companies to communicate with commercial and industrial electricity meters
using wireless communications and the Internet. The SmartMeter System manages the delivery of critical
information to any application system, workstation, computer, or browser-enabled personal
communication device.

Mailing Address: SmartSynch, Inc. Telephone: [phone]
P.O. Box 12250
Jackson, MS 39236-2250 Fax: [phone]

Street Address: 4400 Old Canton Road World Wide Web: www.smartsynch.com
Suite 300
Jackson, MS 39211 Office Hours: 8:00 a.m. to 5:00 p.m.

Central Time

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