Itron GPRSCOL50 Users Manual

SmartMeter™ System

Elster A3 ALPHA® Meter/Collector 5.0

GPRS SmartMeter

User Guide

© 2008 SmartSynch™

A3 Collector GPRS 5.0 SmartMeter User Guide

Copyrights

Copyright 2008 SmartSynch

®

, Inc. All rights reserved.

No part of this documentation may be reproduced transmitted, processed, or recorded by any means or
form, or be released to any third party without the express written consent of SmartSynch, Inc.

Trademarks

SmartSynch

®

, SmartSynch logo, TMS™, and SmartMeter™ are trademarks or registered trademarks of
SmartSynch, Inc. All other companies, brands, and product names listed herein are trademarks or
registered trademarks of their respective holders.

Document Revisions

Each revision of this document is designated with a letter, beginning with “A”. SmartSynch, Inc. reserves
the right to revise this publication and to make any modifications to its content, at any time, without
obligation to notify any party, person, or entity of such revisions or changes. Occasionally, changes or
variations exist in the products that are not reflected in the documentation. Generally, if such changes or
variations are known to exist and affect the product significantly, release notes will accompany the
documentation.

The information in this guide should not be considered as all-inclusive or covering all cases for events
that may occur. If further information is required, consult your technical support representative.

See the License Agreement contained in the product for complete license information.

Contact your technical support representative for more information on any of our products.

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A3 GPRS Collector 5.0 SmartMeter User Guide

Table of Contents

1 INTRODUCTION...............................................................................................................................................5

1.1 ABOUT THIS GUIDE........................................................................................................................................5

1.2 REFERENCE MATERIALS.................................................................................................................................5

1.3 CONTACTING SMARTSYNCH...........................................................................................................................5

1.3.1 Technical Support..................................................................................................................................5

1.3.2 Documentation Feedback......................................................................................................................6

1.3.3 SmartSynch Headquarters.....................................................................................................................6

2 GETTING STARTED.........................................................................................................................................7

2.1 OPERATIONS...................................................................................................................................................7

2.2 SAFETY PRECAUTIONS....................................................................................................................................7

2.2.1 Interference with Medical Equipment....................................................................................................7

2.2.2 Fire or Explosion Hazards ....................................................................................................................7

2.2.3 Interference with Other Devices............................................................................................................8

2.3 PREREQUISITES...............................................................................................................................................8

3 INSTALLING THE A3 ALPHA® COLLECTOR SMARTMETER .............................................................9

3.1 PRELIMINARY INSPECTIONS............................................................................................................................9

3.2 INSTALLATION PROCESS.................................................................................................................................9

3.2.1 Option 1: Direct Field Installation........................................................................................................9

3.2.2 Option 2: Meter Shop Test and Field Installation.................................................................................9

3.2.3 Meter Installation ..................................................................................................................................9

3.3 COMMUNICATING WITH THE SMARTMETER USING MAS .............................................................................10

4 TROUBLESHOOTING....................................................................................................................................11

4.1 TROUBLESHOOTING PROCESS FLOW ............................................................................................................ 11

4.2 TROUBLESHOOTING PROCESS DESCRIPTION.................................................................................................12

5 REQUIREMENTS AND COMPLIANCE......................................................................................................14

5.1 FCC GRANT STATEMENT .............................................................................................................................14

5.2 COMPLIANCE STATEMENT (PART 15.19)......................................................................................................15

5.3 WARNING (PART 15.21)...............................................................................................................................15

5.4 RF RADIATION SAFETY GUIDELINES PER PART 2 OF FCC RULES AND REGULATIONS .................................15

5.5 USER INFORMATION (PART 15.105) .............................................................................................................15

5.6 INDUSTRY CANADA STATEMENT..................................................................................................................15

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A3 GPRS Collector 5.0 SmartMeter User Guide

1 Introduction

1.1 About This Guide

This document is a manual designed to help guide you through the testing, installation and a ctivation of
your A3 ALPHA
SmartMeter and references to supporting manufacturer documentation for detailed guidelines and
instructions on features and operating characteristics of the SmartMeter for installation, programming,
communication, and troubleshooting.

®

Collector SmartMeter. This manual provides general instructions on the support of your

1.2 Reference Materials

The following reference software and documentation are pertinent to the successful installation and use
of the A3 ALPHA

Elster

• A3 ALPHA

• Metercat Software

• Metercat Installation Guide

• Metercat User Guide

SmartSynch

For more information on the A3 ALPHA
available online at TBD.

®

Collector SmartMeter.

®

Collector Device Manual

®

Collector SmartMeter, see the product brochure and spec sheet,

1.3 Contacting SmartSynch

1.3.1 Technical Support

SmartSynch’s technical support staff is ready to answer your technical questions. Your technical support
representative can provide information about the latest SmartSynch products, upgrade options, and more.
Contact your technical support representative directly, through the Online Customer Support Center at

http://smartsynch.com/support/login.html

Note: You must be a registered user to access SmartSynch’s online support services.

, or by email at [e-mail].

Help us help you

When contacting technical support please provide the following information for the fastest possible
service:

• Your name, company name, and contact number

• SmartMeter make and model (meter manufacturer, SSI version number)

• Complete description of the issue, including the steps to reproduce it

• Wording of any message(s) displayed when the issue was encountered

• Action taken to resolve the problem

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A3 GPRS Collector 5.0 SmartMeter User Guide

1.3.2 Documentation Feedback

SmartSynch, Inc. strives to produce quality documentation for our products and welcomes your feedb ack.
If you have comments or recommendations about our online help or printed guides, you can e mail us.
Please send email messages to [e-mail]
feedback. If you have a technical question, please contact your technical support representative.

. This email address is only for documentation

1.3.3 SmartSynch Headquarters

SmartSynch, an energy technology company based in Jackson, Mississippi, is the leading provider of
advanced metering solutions to the energy and utility industry. Its core product, the SmartMeter System,
enables energy and utility companies to communicate with commercial and industrial electricity meters
using wireless communications and the Internet. The SmartMeter System manages the delivery of critical
information to any application system, workstation, computer, or browser-enabled personal
communication device.

Mailing Address: SmartSynch, Inc. Telephone: [phone]
P.O. Box 12250
Jackson, MS 39236-2250 Fax: [phone]

Street Address: 4400 Old Canton Road World Wide Web: www.smartsynch.com
Suite 300
Jackson, MS 39211 Office Hours: 8:00 a.m. to 5:00 p.m.

Central Time

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