Page 1
Auto Cutter CT334exa
Operation Guide
Before using the CT334exa, read this guide carefully for safe and proper use.
Manufactured by: Itox Supply Co., Ltd.
World Wide Supplier: BN Technology Corporation
Page 2
Introduction
Thank you for purchasing the CT334exa. This guide provides information about the proper use and pre-
cautions for the CT334exa. Before using the CT334exa, read this guide carefully. This guide should be
so kept that you can refer to it as needed.
Notes on Safety
The Warning and Caution labels denote instructions regarding the
proper use of the CT334exa and the prevention of possible accidents.
Warning: Improper handling of the product may result in serious injury.
You may be seriously injured if the product is improperly handled.
Caution: You may be slightly injured if the product is improperly handled.
Even the precautions provided by the Caution labels may involve serious injury under certain conditions. Both labels provide important precautions about safety, which must be strictly followed. If you give or lend the
CT334exa to someone else, attach this guide in a manner in which it is
easily recognized.
CT334exa
Contents ----------------------------------------------------------------------------------
1. Precautions for Setup and Use Page 1
2. Components Page 2
3. Before Using the CT334exa Page 3
4. Producing Printed Output (Prescribed Imposition) Page 4
5. Setting up the CT334exa and Mounting the Components Page 6
6. Operating the CT334exa Page 8
7. Maintaining and Repairing the CT334exa Page 14
8. Troubleshooting (Qs & As) Page 16
9. Cutting Layout Page 18
Page 3
CT334exa
1. Precautions for Set up and Use
1. Precautions for Set up and Use
The CT334exa must be placed horizontally on a
solid stand.
The CT334exa must not be placed near a TV set,
radio, or any other equipment that produces
electromagnetic waves. In addition, power for the
CT334exa must not come from the same wall
outlet used for such equipment.
1
The CT334exa must not be dropped or bumped
against a solid object.
The CT334exa must not be exposed to direct
sunlight for long periods of time.
Power must come from a wall outlet with a
ground securely established.
The CT334exa must not be set up in a dusty
location.
Environmental Requirements:
Temperature: 10-40oC
Humidity: 55-80%
An environment with humidity lower than 55% is
likely to produce static electricity.
The CT334exa must not be exposed to water.
The CT334exa must not be operated in an
extremely hot or cold environment.
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CT334exa
2. Components
2. Components
2
Fundamental Specifications
Paper Size
297 mm x 210 mm (A4-sized, short-grained paper)
Paper Thickness
0.15-0.25 mm [100-250 gms] (business cards)
Paper Supply Unit Capacity
40 sheets (A4 size)
Finish Size
51mm X 85mm, 54 mm X 85mm, 55mm X 85mm
Card Receiver Capacity
400 business cards
Cutting Rate
About 100 pcs/minute (Business cards)
Main Unit Size
390 mm (W) x 250 mm (D) x 250 mm (H)
Weight
About 13 kg
Power
Universal AC100 - 240 V, 50/60 Hz, 75 W
* For improvement, specifications are subject to change without notice.
Rear Cover
Card Receiver
Margin Receiver
Side Cover (Left)
Side Cover (Right)
Top Cover
Paper Supply Unit Cover
Operation Panel
Paper Supply Unit
Handle
Top Cover
Operation Panel
Side Cover (Left)
Power Switch
Line Cord Receptacle
Paper Supply Unit
Pickup Roller
Side Cover (Right)
Cutter Unit
Decompression Lever
Splitter Unit
Page 5
CT334exa
3. Before Using the CT330exa
3. Before Using the CT330exa
The product includes the following articles.
3
Article
Qty
Description
1
CT334exa Main Unit
1
2
CT334exa Paper Supply Unit
1
Contained in the inner box
3
CT334exa Margin Receiver
1
Incorporated into the main unit
4
CT334exa business card Receiver
1
Contained inside the margin
receiver
5
CT334exa Line Cord
1
Contained in the inner box
6
CT334exa 2-wire Adapter
1
Attached to the line cord contained
in the inner box
7
CT334exa Operation Guide
1
On the Paper Transport in the
inner box
Taking out the main unit
Firmly hold the Styrofoam (cushioning material) on both sides of the main unit with both hands, and
then slowly lift out the main unit.
Mounting the card receiver
(1) Take the card receiver out of the margin receiver.
(2) Using the hook at the top of the card receiver, attach the box to the ejection part (where the
ejection roller is located) of the main unit.
Do not throw away the outer and inner boxes and cushioning material. They are needed when
shipping the unit for repairs.
Page 6
CT334exa
4. Producing Printed Output
4. Producing Printed Output
4
4-1 The CT334exa is designed to use A4-sized, short-grained paper (297 mm x 210 mm).
4-2 The impositions prescribed for your CT334exa are shown below (magnified figures, see Page
18~20).
4-3 You can fine-adjust the top and bottom margins through the main unit (see Page 11).
4-4 Printing paper can be curled by heat from the printer. Too much curling may cause paper to be
improperly fed and/or inaccurately cut. While this product can cut paper with a little curling, curling
of finished business cards is difficult to correct. It is recommended that the paper be uncurled as
much as possible before it is cut.
4-5 If you use paper designed specifically for inkjet printing, more than one sheet may be fed at a
time. If this is the case, supply them one by one to the paper supply unit.
4-6 The CT334exa cannot handle PPC paper, peel-off stickers, laminated paper, synthetic paper,
heat-sensitive paper, non-carbon paper, or film.
4-7 If you want to preprint a logo or something like that, UV printing is recommended. If you use
normal offset printing, a drier (powders) is applied to the paper. This causes the sensor to become
clogged, which results in a mechanical malfunction.
297
210
11
+1.0
-1.011 51 5 51 5 51 5 51 5 51
15 85 10 85 15
51 x 85 mm
297
210
15 85 10 85 15
7.5 54 3 54 3 54 3 54 3 54 7.5
54 x 85 mm
297
210
5 55 3 55 3 55 3 55 3 55 5
15 85 10 85 15
55 x 85 mm
Paper Feed Direction
Page 7
CT334exa
4. Producing Printed Output
5
4-8 Do not cut newly printed output.
(1) Printed output must be set aside for 20-30 minutes.
(2) Output devices such as a color printer and color copier apply silicone oil on printed output.
(3) Paper coated with silicone oil is slick. So, such paper cannot be properly fed by the feed roller,
and stays inside the main unit or is cut unevenly.
(4) Over time, silicone oil is absorbed by the paper. This makes the paper less slick. Instead of
cutting printed output at once, allow the coated silicone oil to dry before cutting the paper.
**** Curling and wavy paper ****
Curling or wavy paper is not cut as intended. Flatten the paper as much as possible before it is
cut.
If paper is excessively curling or wavy, the CT334exa cannot feed or cut the paper properly.
This causes skewed paper feeds, inaccurate cutting, and/or paper jams due to a feed error.
The CT334exa can cut paper that satisfies the following requirements.
The difference in height between both the top
and bottom of paper and the horizontal surface is
not more than 10 mm.
The difference in height between both the left
and right edges of the paper and the
horizontal surface is not more than 5 mm.
The difference in height between the crests and
troughs is not more than 5 mm.
Paper is not curling downward.
10 mm
10 mm
5 mm
5 mm
5 mm
5 mm
Feed
direction
Feed
direction
Feed
direction
Feed
direction
Page 8
CT334exa
5. Setting Up the CT334exa and Mounting the Components
6
5-1 Setting up the CT334exa
The CT334exa should be placed on a solid, stable stand that adequately supports the weight of the
unit. In addition, the unit must be horizontal.
Caution
When you lift the CT334exa, place your hands under
the unit to securely hold it.
The CT334exa weighs about 13 kg.
5-2 Mounting the paper supply unit
(1) Open the top cover of the main unit. Then, remove the two button-head screws located on the
left and right sides inside the main unit (see Figure 1).
(2) Engage the U-shaped incision at the forward part of the paper supply unit with the prong
(securing pin) inside the main unit (see Figure 2).
(3) Position the screw holes located at the tip of both arms of the paper supply unit to the holes for
the button-head screws inside the main unit. Then, use the button-head screws removed in Step
(1) to secure the paper supply unit to the main unit (see Figure 3).
When tightening the screws for the paper supply unit, exercise caution not to disengage the paper
supply unit from the securing pin on the main unit in Step (2).
(4) If the paper supply unit wobbles, it is improperly mounted.
Note that improper mounting of the paper supply unit causes
paper jams and inaccurate cutting.
(5) Close the top cover of the main unit slowly.
Figure 1
Figure 3Figure 2
Under the unit
Screws
Pins
Pin
Screws
Page 9
CT334exa
5. Setting Up the CT334exa and Mounting the Components
7
5-3 Connecting the Line Cord
Connect the plugs of the line cord with the main unit and a wall outlet (100-240 VAC). A 3-pin
outlet (with a grounding terminal) should be used. If you use a 2-pin outlet (with a grounding
terminal), then attach the adapter (with a grounding cord) to the plug. Even in this case, a ground
must be established. See Figure 4. Establishment of a ground is very important for safe and proper
use of the CT334exa.
Warning
Your hands should be dry when you insert or pull out the plug. Otherwise, you may
receive an electrical shock.
5-4 Static electricity
(1) Every sheet of paper produces static electricity when it is being fed inside the CT334exa. If a
ground is not properly established, static electricity has nowhere to go and steadily accumulates
inside the unit. This may cause a malfunction of the electric system of the CT334exa.
(2) Even if a ground is established, static electricity may accumulate. In a very dry environment
with a low humidity of 10% or 20%, for example, excessive static electricity is produced without
being discharged to earth. In an environment with humidity of 55% or more, almost no static
electricity is produced, and static electricity, if any, is likely to be discharged into the air.
(3) Static electricity must be controlled for proper operation of the CT334exa. It is important to take
measures against static electricity because it causes paper jams among other errors.
(4) In an excessively dry environment, a humidifier must be used to control humidity.
Figure 4
3-pin outlet
2-pin outlet
With adapter
Page 10
CT334exa
6. Operating CT334exa
8
6-1 Turning on the power.
Turn on the power. Then, ensure that the operation panel is lit.
6-2 Setting the paper
(1) Open the paper supply unit cover.
(2) Set paper into the paper supply unit.
(3) Close the paper supply unit covers slowly.
When you supply paper, exercise caution for the following points to avoid paper jams.
* Adequately loosen the stack of paper to prevent sheets from sticking together.
* Even the edges of the sheets before placing them into the paper supply unit.
* Flatten excessively curled or wavy paper.
* Paper must satisfy the following requirements:
* The paper supply unit accepts approximately 40 sheets of paper at one time.
6-3 Ensuring the set margins
Press the ADJUST button on the operation panel to ensure that the top margins are correctly set.
The top margins are factory set to 11 mm for 51X85 cut, 7.5mm for 54X85 cut and 5 mm for 55X85
cut. To change these values, see How to Change the Set Values on Page 10.
6-4 Trial cutting
Press the START button to feed one or two sheets of paper. Then, check to see if they are
correctly cut into the desired business card size. If no problems are found, you can go to the actual
cutting.
Thickness: 0.15 - 0.25 mm (100 - 250 gms)
Size: 297 (±0.5) mm x 210 (±0.3) mm
Page 11
CT334exa
6. Operating CT334exa
9
If a paper jam occurs, the CT334exa immediately stops and the STOP button LED comes on in
red. In this case, open the top cover and remove the jammed paper and cut margins. Then,
properly place the paper into the paper supply unit, and press the START button to start the
CT334exa again. (For instructions on how to remove jammed paper, see Page 12.)
Jammed paper cannot be reused. Dispose of it.
6-5 Starting actual cutting
Press the START button to start cutting. The sheets are continuously fed one by one from the
paper supply unit to be cut into business cards. Completed business cards are ejected into the
card receiver. (Cut margins are put into the margin receiver.)
Warning
When an abnormal sound, smell, or condition is encountered, immediately turn off and
unplug the CT334exa. Then, ask your distributor for repair.
Caution
Although the CT334exa is designed to stop running when the top cover is opened, be
sure to turn off the power before removing jammed paper or cut margins.
Note
Do not leave unused paper exposed to room air. Put it back in the package. Then,
seal the package where possible so that the paper will not be exposed to outside air.
Adhesion of the toner used for laser printers and the like depends on the humidity of
the paper.
If cut margins overflow the margin receiver, they may then wind themselves around
the cutter, which causes paper jams. To avoid this, remove cut margins from the
margin receiver whenever you take out finished business cards.
Page 12
CT334exa
6. Operating CT334exa
10
6-6 Finishing the actual cutting
When the paper supply unit is empty, the stop LED comes on and the CT334exa automatically
stops. Take the finished business cards from the card receiver. At this time, draw out the margin
receiver to remove accumulated margins as well.)
6-7 Turning off the power
When you are finished with the cutting, turn off the power.
* If you will not use the CT334exa for a long period of time, disconnect the plug from the outlet.
How to Change the Set Values -------------------------------------------------------------------------------------
You can change any set value through the operation panel. Listed below are descriptions on how
to change the specific settings.
(For instructions on how to read the set dimensions, see Page 4.)
Changing each prescribed imposition
With the ADJUST and STOP buttons pressed, press the START button. Each press of the START
button changes the mode (the appropriate LED comes on). The mode changes from 51X85 to
54X85, 55X85, and 51X85 again.
Changing the value set for each top margin
(1) Press the ADJUST button to check the set value. →Pressing the AJUST button displays the
set value. (The values are factory set to 11mm for 51X85 cuts, 7.5mm for 54X85 cuts and 5 mm for
55X85 cuts.)
(2) With the ADJUST button pressed, press the + or - button to change the value.
You can set the values for the top margins within the ranges from 5 mm to 8 mm for double cuts.
The value for each top margin increases or decreases by 0.25 mm.
51 x 85
54 x 85
55 x 85
COUNTER RESET
ADJUST
MARGIN
+
-
START
STOP
Page 13
CT334exa
6. Operating CT334exa
11
(3) When a desired value is reached, release the Settings button.
This brings the indication back to the sheet count.
*The cutting interval (51, 54, 55 mm) is factory set.
■ Resetting the count of sheets
To clear the count, press the Counter Reset button. Then, the counter displays 000.
■ Adjusting the side-to-side cutting position
The side-to-side cutting position is adjusted with the fine-adjustment screw at the slitter. (Maximum
± 2 mm to/from the reference point) The side-to-side cutting position is factory set. Adjustments
with the adjustment screw must be minimized.
Page 14
CT334exa
6. Operating CT334exa
12
Case 1
Case 2
Paper is not fed from the paper supply unit because
it is curling excessively at the edges or curling downward.
Uncurl the paper and reset it. Then, restart the CT334exa.
Paper stops at the primary feed roller.
Raise the decompression lever.
Then, hold the paper at the bottom and
pull it out toward the paper supply unit.
After clearing the paper, return the decompression
lever to the original position.
===== Handling paper feed problems (paper jams) =====
Card Receiver
Slitter Unit
Adjustment Screws
Slitter Entranceway Guidance
Secondary Feed Roller
Decompression Lever
Cutter Unit
Primary Feed Roller
Pickup Roller
Page 15
CT334exa
6. Operating CT334exa
13
Case 3
Case 4
Case 5
Paper stops at the cutter unit.
If the paper is caught by the cutter, you cannot pull it out.
If this is the case, press the Start button.
This makes the cutter motor rotate in reverse and the blade
opens.
Raise the decompression lever and pull the paper out backward.
* After clearing the paper, return the decompression lever to the
original position.
Paper stops between the cutter and slitter.
Romove the slitter entranceway guide by removing the two
adjustment
screws to clear the paper.
Replace the slitter entranceway guide to the original position.
If necessary, carry out the steps in Case 3.
Paper stops between the cutter and slitter.
Remove the card receiver and pull the jammed
paper (product) from the slitter ejection.
* After clearing the paper, properly replace the card receiver.
Warning
Do not touch the blades. Your CT334exa is equipped with two blades: the cutter and
slitter blades. They are both extremely sharp and dangerous.
Page 16
CT334exa
7. Maintaining and Repairing the CT334exa
14
1. Even if the product is still under warranty, cutter- and slitter-blade replacements are chargeable.
2. When the pickup roller of the paper supply unit is worn out and the roller groove becomes
shallow, it must be replaced.
To remove the roller, remove the mounting screws.
3. When a new roller is mounted, the word LOCK on the side surface must be located on the screw
side.
4. A blade with a serrated edge should be replaced.
If the longer sides of cards are serrated, then the cutter unit should be replaced.
If the shorter sides of cards are serrated, then the slitter unit should be replaced.
In either case, contact your distributor for a replacement.
The blades mounted on the CT334exa, which were developed by a specialized manufacturer,
have sharp cutting edges and excellent durability. However, if they are used to cut solid objects,
such as metal and ceramic, they may become nicked. Although the CT334exa is designed not to
easily allow substances other than paper to enter the blade portions, exercise added care to
prevent foreign substances such a clip and staple from entering.
Feed Roller
(The word "LOCK" must be visible.)
Reversing Roller
(Under the bottom plate)
Mounting Screws
Pickup Roller
(The word "LOCK" must be visible.)
Page 17
CT334exa
7. Maintaining and Repairing the CT334exa
15
5. Do not touch the electronic circuit board to avoid poor contact.
6. The CT334exa need (must) not be lubricated.
7. Do not use alcohol or solvent to clean the CT334exa (plastic portions in particular). These liquids
may damage the surface and paint on the plastic portions.
8. If the CT334exa is out of order, see Qs and As on Page 16 of this guide to identify the cause.
9. If the CT334exa is out of order, contact your distributor.
Stains on the rollers
(1) The feed rollers do not have to be cleaned because they make contact with the
margins only.
(2) The three rubber rollers (pickup, paper feed, and reversing rollers) of the paper feed
unit, if soiled, must be cleaned. You can easily remove the pickup, paper feed, and
reversing rollers by removing the mounting screws. Use a cloth moistened with
lukewarm water to clean them.
(3) To replace each roller, the word LOCK must be located outside (on the mounting
screw side).
Page 18
CT334exa
8. Troubleshooting (Qs&As)
16
If your CT334exa is out of order, check the following possible causes.
Q1: When the CT334exa is turned on, the display or counter LED does not come on.
The line cord is disconnected from the main unit or the wall outlet.
The top cover is open.
The margin receiver is not properly set.
If none of the possible causes above apply and the display or counter LED still does not come
on (get energized), then your CT334exa is out of order.
---------------------------------------------------------------------------------------------------------------------------------
Q2: Pressing the Start button does not feed paper.
The paper supply unit cover is open.
The paper supply unit is not properly mounted. (See Page 6.)
The paper size (A4 = 210 x 297 mm) is not proper. The paper lodges at the paper supply unit
guide.
The paper is curling excessively at the edges or curls downward. (See Page 5.)
The paper is coated with excessive silicone oil. (See Page 5.)
The pickup roller is excessively worn so that it cannot pick up paper. (See Page 14 to replace
the roller.)
If none of the possible causes above apply and the paper is not still fed, then your CT334exa is
out of order.
---------------------------------------------------------------------------------------------------------------------------------
Q3: Two or three sheets are fed at a time.
The humidity is too low so that static electricity is produced.
Each sheet sticks to another due to static electricity. (Loosen the stack of paper before setting.)
The CT334exa is not properly grounded.
More than the allowable number of sheets (40 sheets) are in the paper supply unit.
The paper is out of spec or has high frictional resistance.
If none of the possible causes above apply and more than one sheet is still fed at a time, then
your CT334exa is out of order.
---------------------------------------------------------------------------------------------------------------------------------
Q4: The blade is dull.
The blade may have cut a foreign substance. The unit must be replaced.
---------------------------------------------------------------------------------------------------------------------------------
Page 19
CT334exa
8. Troubleshooting (Qs&As)
17
Q5: Finished cards have serrations.
The appropriate blade unit must be replaced.
(1) If the longer sides of cards are serrated, then the cutter unit should be replaced.
(2) If the shorter sides of cards are serrated, then the slitter unit should be replaced.
---------------------------------------------------------------------------------------------------------------------------------
Q6: The finished cards are irregular in size (±0.2 mm or more).
The paper is curling excessively, so it is not fed properly. Uncurl the paper.
The paper has excessive frictional resistance, so it is not fed properly.
The paper supply unit is not properly mounted. (See Page 6.)
Static electricity is not well controlled. (See Page 7.)
The printed output was produced a moment ago, so it is coated with silicone oil. (See Page 5.)
If none of the possible causes above apply and finished cards are still irregular in size, then
your CT334exa is out of order.
---------------------------------------------------------------------------------------------------------------------------------
Q7: Finished cards are regular in size but irregular in printing position.
Check to see if the printed output is produced according to the prescribed imposition. (See
Page 4.)
The printer is not set properly.
---------------------------------------------------------------------------------------------------------------------------------
Q8: Finished business cards are disarranged. Margins cut off hop around in the margin
receiver.
Such problems can be caused by static electricity.
(1) The CT334exa is not properly grounded. (See Page 7.)
(2) The CT334exa is used in an excessively dry environment. A humidifier effectively solves these
problems.
The gravity of the paper is too low.
---------------------------------------------------------------------------------------------------------------------------------
Q9: The display of the operation panel does not work correctly.
Your CT334exa is out of order.
---------------------------------------------------------------------------------------------------------------------------------
Q10: CT334exa behaves abnormally.
The microcontroller malfunctions because of external noise.
Turn off the power. Then wait five seconds after the lamps on the operation panel go out and
turn the power on again to reset the microcontroller.
The voltage dropped momentarily.
Many appliances are connected to the outlet.
If the microcontroller is reset and the problem is not still solved, then your CT334exa is out of
order.
Page 20
CT334exa
9. Cutting Layout
18
297
210
11
+1.0
- 1.011 51 5 51 5 51 5 51 5 51
15 85 10 85 15
51 x 85 Cutting Layout
Page 21
CT334exa
9. Cutting Layout
19
297
210
15 85 10 85 15
7.5 54 3 54 3 54 3 54 3 54 7.5
54 X 85 Cutting Layout
Page 22
CT334exa
9. Cutting Layout
20
297
210
5 55 3 55 3 55 3 55 3 55 5
15 85 10 85 15
55 X 85 Cutting Layout
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