ITI Hesa User Manual

INTERNATIONAL CONCORDTM

7IAHI/KE@A

TestSystemWeekly	Of	Stay	Away
A	1	2	3
pressboth
	NoDelay	Silent	Pager
B	4	5	6
pressboth
	Features	System	Menu
C	7	8	9
pressboth
	Status	Lights	Bypass
D	*	0	#

Document No. 466-1763-HS Rev. B

Commands at a Glance

Disarm the system.	1		+ CODE
Cancel an accidental alarm.
Arm to Level 2—HOME.	2		+ CODE
Arm to Level 3—AWAY.	3		+ CODE
Send a police alarm.				Press and hold both POLICE
				buttons for 2 seconds.
Send an auxiliary alarm.				Press and hold both AUXILIARY
				buttons for 2 seconds.
Send a fire alarm.				Press and hold both FIRE
				buttons for 2 seconds.
Arm system with No Delay.	2		+ CODE + 4
				or
	3		+ CODE + 4
Bypass a sensor.	Indirectly: 2 + CODE + ƒ + CODE
					or
					3 + CODE + ƒ + CODE
	Directly:				ƒ + CODE + Sensor Number
Arm system silently.	5		+ 2		+ CODE
				or
	5		+ 3		+ CODE
Arm system with	2		+ CODE + 0
exit lights off.				or
	3 + CODE + 0
Turn all lights on/off.	0		+ 0
Turn specific lights on/off.	0		+ Light number
Output Control	7		+ 7		+ Output number
Check the system status.	‚ for a short status report
	‚ + ‚ for a long status report
Turn Chime on/off.	7		+ 1
Disable local phone access.	ƒ + 7				+ 3
(This is a phone
command only.)
Check Alarm Memory	7		+ 6

Contents
Getting to Know Your Security System ..............................................	3
Overview ...........................................................................................	3
Communicating with the Panel ............................................................	3
Instructing the Panel ........................................................................	4
How Your System Communicates with You ..............................	4
Fire and Smoke Alarms ..........................................................................	4
Clearing Smoke Sensors .................................................................	4
What Happens When There is an Alarm ....................................	4
Opening and Closing Reports ..............................................................	4
No Activity Feature .................................................................................	4
Arming Your System .............................................................................	5
Quick Arm ................................................................................................	5
Level 1—OFF (DISARMED) ............................................................	5
Keychain Touchpad Arming .................................................................	5
Arming Level 2—HOME ..................................................................	5
Quick Exit .................................................................................................	5
If leaving the premises, exit through a designated delay door im-
mediately. .......................................................................................	6
Arming Level 3—AWAY ..................................................................	6
Using the Chime Feature .......................................................................	6
Preventing Accidental Alarms ..............................................................	6
Aborting Accidental Alarms ...........................................................	6
Exit and Entry Delay Times ....................................................................	7
Extended Delay ................................................................................	7
Exit Extension ....................................................................................	7
No Delay—For Instant Alarm .........................................................	8
Auto HOME Arming Feature .........................................................	8
Arming While a Door or Window is Open .......................................	8
Bypassing a Sensor Directly ...........................................................	8
Bypassing a Sensor Indirectly ........................................................	8
To arm bypassed sensors ...............................................................	9
Was the Bypass Successful? ...........................................................	9
Basic Light Control ..................................................................................	9
Basic Output Control .............................................................................	9
Checking the Status of Your System ...................................................	9
Short System Status .........................................................................	9
Full System Status ...........................................................................	10
System Alarm Sounds ....................................................................	10
Panic Alarms ..........................................................................................	10
Fire Panic .........................................................................................	10
Police Panic Alarm .........................................................................	10
Auxiliary Panic Alarm ....................................................................	10
Siren Time-out .................................................................................	10
Access Codes .........................................................................................	10
System Master Code .....................................................................	10
Partition Master Codes .................................................................	10
Regular User Codes .......................................................................	10
Using the Programming Menus ..................................................	11
Programming Access Codes ........................................................	11
Setting the Time and Date ..................................................................	12
Adjusting System Sounds and Touchpad Brightness .....................	12
Arming Your System Silently .......................................................	12
Adjusting the Touchpad Display Brightness .............................	12
Adjusting the Volume ....................................................................	12
Creating Time Schedules .....................................................................	12

Scheduling Consecutive Days .....................................................	13
Attaching Time Schedules ............................................................	13
Time Schedules and Partitions ....................................................	14
Exception reports ..................................................................................	13
In the Event of . . . ..........................................................................	14
When Will this Feature Be Active? .............................................	14
Assigning a Time Schedule to Exception Opening and Closing
14
Advanced Light Control ......................................................................	14
Controlling Lights By Time Schedule .........................................	14
Installer Programmable Lighting .................................................	14
Controlling Outputs by Time Schedule ....................................	14
Using the Installer Access Feature ....................................................	15
Using a Partitioned System .................................................................	15
Global Settings ...............................................................................	15
Partition-Specific Settings .............................................................	15
Jumping Partitions ..........................................................................	15
Using the Panel Download Feature ..................................................	15
System Information ..............................................................................	16

Using a Touch Tone (or DTMF) Phone to Operate Your System 16

Phone Command Prefix ...............................................................	16
Accessing the System from Off-site ...........................................	16
Touch Tone (or DTMF) Phone System Operation .................	17
Testing the System ................................................................................	18
Automatic Test Features ...............................................................	18
Manual Tests ...................................................................................	18
Troubleshooting ....................................................................................	19
Trouble Beeps and Trouble Messages ......................................	19
Common Concerns .......................................................................	19
Checking the Panel Fuse ..............................................................	19
Account Number ..................................................................................	21
System Sensors ......................................................................................	21
User Codes ............................................................................................	22
Output Control .....................................................................................	23
Lights .......................................................................................................	23
Touchpad Information ..................................................................	23
Accidental Smoke and Fire Alarms ...................................................	24
Dialer Abort ...........................................................................................	24
Arming Information ..............................................................................	25
Reporting ................................................................................................	25
If the Power Goes Out ........................................................................	26
No Activity Time ...................................................................................	26
System Information ..............................................................................	26
Floor Plan Example ...............................................................................	27
Your Floor Plan ......................................................................................	27
Alarm System Limitations .............................................................	27
If Your System Needs Service .....................................................	28
Two Methods to Program Your System ..........................................	29
Using Programming Menus .........................................................	29
Using Programming Shortcuts ....................................................	32
Notes: ...............................................................................................	35
Notices ....................................................................................................	36
Telecom Approval Notice ............................................................	36
Notice of Network Compatibility ...............................................	36
Electrical Requirements ................................................................	36
Technical Service and Repair ......................................................	36

GETTING TO KNOW YOUR SECURITY SYSTEM

This manual describes how to operate your system. It describes basic arming and disarming commands as well as how to program system features.

The dealer or installer may have already discussed the details of your system with you. Record your system details in the User Sheets located in Appendix A.

Overview

Your security system is made up of different parts. Each plays a special role in the system operation.

The panel is at the heart of your system. It stores the intelligence to monitor all the sensors and devices in the system. The panel activates sirens and initiates a call to the central station in an alarm situation. Your panel will have either a steel or plastic enclosure.

Plastic

Steel

		3
	2	5
1
	4
		7

6	9
8	0
ST

B

Y

3

Your system may also use wireless, handheld touchpads that can be carried from room to room.

Keychain touchpads are also wireless and are handy for simple arming and disarming functions. Keychain touchpads can be carried off-site.

The installer can program the keychain touchpad to send a Police or Auxiliary panic alarm.

Wireless panic button touchpads are dedicated to sending one signal only—usually a Police or Auxiliary panic alarm. Panic button touchpads are usually kept near the user.

Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened.

Motion detectors in hallways or rooms detect a person moving across the field of detection.

Touchpads are used to arm, disarm, and program your system.

Your system may use a wall-mounted touchpad that looks like this.

TestSystemWeekly	Of	Home	Away
A	1	2	3
pressboth
	NoDelay	Silent	Pager
B	4	5	6
pressboth
	Features	System	Menu
C	7	8	9
pressboth
	Status	Lights	Bypass
D	*	0	#

This touchpad is called an alphanumeric touchpad and communicates by displaying text on a two-line display.

Environmental sensors such as smoke and heat detectors remain alert for the presence of fire 24 hours a day.

COMMUNICATING WITH THE PANEL

Your system can be set up to communicate with you through

•Status beeps

•Alarm sirens

•Touchpad text

Thepanelactivatessirens.Ifthe

Asensorisactivated. Thesensoralertsthe systemismonitored,thepanel Thecentralmonitoringstation panelimmediately. calsthecentralmonitoringstation. operatorreportsthealarmto

thepoliceorfiredepartment.

Thisdecisionisbasedonsystem programmingandthecurent arminglevel.

4

	Instructing the Panel				What Happens When There is an Alarm
	Not just anyone can walk up to a touchpad and operate your secu-				In the event of an alarm, several things happen at once:
	rity system. Before the system will process most commands, users				• Sirens and hardwired touchpads emit emergency tones.
	are required to enter a pre-programmed 5-digit access code.
					• The panel notifies the central station for help (if your system is
	Access codes are discussed in detail on page 10.
					monitored).
	Command			AccessCode
					• A message appears on fixed text or alphanumeric touchpads.
	Keychain touchpads that are enrolled as part of the system do not
					OPENING AND CLOSING REPORTS
	require an access code, but are usually kept in an individual’s
	pocket or purse.				The Opening and Closing Reports feature notifies the central sta-
	If you would rather use an actual key to arm and				tion whenever the system is armed or disarmed.
	disarm the system, your security dealer can install a				The Opening and Closing Reports feature can be enabled only by
	special key and keyswitch in your home.				the installer.
	How Your System Communicates with You				If the feature is on, the central station will receive the following
					reports:
	Touchpads and interior sirens produce a variety of operating beeps				• an Opening Report every time the system is disarmed.
	to inform you of different system states and operations.
					• a Closing Report every time a user arms the system.
	Key Beeps				NO ACTIVITY FEATURE
	A “key beep” is the tone you hear when you press a button on a
					The system can monitor the activity in your home and automati-
	touchpad. The sound confirms that the button was pressed ade-
					cally call for help if normal activities are not detected within a
	quately. Key beeps can be turned on or off by the installer.
					defined period of time.
	Status Beeps				Note:	This feature is not active in Level 3—AWAY.
	Status beeps from touchpads or sirens sound when there is a				For example, if someone falls and can’t move, the system will
	change in the current status of the system. Status beeps are not
					detect that normal activities, such as opening doors and windows,
	alarms, but they do warrant your attention.
					have not occurred for a predetermined No Activity time.
	There is more than one type of Status beep:
					The system sounds an auxiliary alarm to let you know there may be
	• Exit Delay beeps indicate that an arming command has been
					a problem. If all is well, you can stop the siren by disarming your
	entered and the countdown to arming has begun.
					system. If no one disarms the system for 5 minutes, your system
	• Entry Delay beeps indicate that you’ve entered the building and				calls the central monitoring station. The central monitoring station
	the countdown to an alarm has begun. (So disarm the system as				will send emergency personnel to the premises to check out the sit-
	soon as you get in!)				uation.
	• Trouble beeps tell you that there is a problem with the system or				Refer to the Appendix A User Sheets to see if the No Activity fea-
	one of its components.
					ture is currently available to you and the duration of the No Activity
	• Chime feature beeps tell you that a door or window was opened.
					setting. If the feature is not currently available to you, contact your
	• Protest beeps inform you that you’re trying to arm the system				installer.
	while there is an open door or window.
	• Sensor test beeps are the sound the system makes during a sen-
	sor test to indicate that a sensor was tested properly.
	Status beeps are described in more detail throughout the manual.
	FIRE AND SMOKE ALARMS				smoke or fire alarm. Record these instructions in the Appendix A
	If your system contains smoke and fire sensors, it monitors the				User Sheets under “Accidental Smoke and Fire Alarms.”
	premises for smoke and fire alarms 24 hours a day and in all arm-				Clearing Smoke Sensors
	ing levels.
	These alarms cannot be cancelled or aborted and are always				Once a smoke sensor is in alarm, it is considered
					“Open” or in “Trouble” until it is reset. For hard-
	reported to the central station. Since many communities charge
					wired smoke detectors:
	for dispatching the fire department in error, your dealer may give
	you specific instructions to follow in the event of an accidental				•	Press	1 + Code once to silence the alarm.
					•	Press	1 + Code again to reset the smoke alarm.

ARMING YOUR SYSTEM

Since your security needs may vary throughout the day, the system was designed with three arming levels. By arming your system to a particular level, only those sensors programmed to detect in that arming level will report alarms.

Level 1—OFF (DISARMED)

Use Level 1 when intrusion detection is not necessary. For example, on an active Saturday morning—kids playing inside and out, someone working in the garage, various house projects going on.

Even though Level 1 disarms the system, your system continues to monitor for fire, smoke, carbon monoxide, and panic alarms (if your system has these devices installed).

The Touchpad Tamper Feature

The installer can program your system to send a Police alarm in the case of possible touchpad tampering.

If more than 40 keys are pressed when the system asks for a code, and those keystrokes are not part of a valid access code, a siren will sound.

Here are some other situations in which you would set the system to Level 1—OFF (DISARMED):

•Upon entering your armed home or business. When entering the armed premises through a designated delay door, the entry delay time begins. Entry Delay beeps remind you to disarm the system.

•Before opening a door or window while inside or outside the armed home or business. When you wake up in the morning and want to get your newspaper, you must disarm the system before opening the door to prevent an accidental alarm.

(See the section on “Preventing Accidental Alarms” on page 6 if you would like to be able to leave quickly when the system is armed.)

QUICK ARM

Your system may be set up so that you’re able to arm the system without using an access code.

To use Quick Arm:

•Increase the arming level by simply pressing 2 or 3 at any touchpad.

Decreasing the arming level requires that the user enter a code.

Home Away

2 3

Simplypress2 or3 toincreasethearminglevel. Todecreasethearming level,you'lneedtoenter anaccesscode.

Contactyourdealerifyou'd

liketousethisfeature.

5

•To stop sirens and cancel an alarm. When an alarm condition occurs, disarming the system turns off any sirens.

To disarm to Level 1—OFF (DISARMED) using a touchpad:

1.Press 1. Touchpads display “ENTER CODE.”

2.Enter your access code. Touchpads display date and time.

3.The system sounds one long beep.

KEYCHAIN TOUCHPAD ARMING

To disarm your system with a keychain touchpad, press the Unlock button.

Your installer can set up your keychain touchpad to arm the system in one of two ways:

1.Press the Lock button to arm the system directly to Level 3 with no Entry or Exit delays. When using this method, you would not be able to arm to Level 2.

2.Press the Lock button to increase the arming level each time it is pressed (Level 1 to Level 2, or Level 2 to Level 3). The delay times would be applied.

Arming Level 2—HOME

There are times when you want intrusion protection but still want the freedom to move around within your house without setting off an alarm — for example, in the evening when your family is inside for the night. In this and similar situations, arm your system to 2— HOME.

QUICK EXIT

Your system may be set up so that when your system is armed to Level 2—HOME, you’re able to press D on any touchpad and simply walk out of the door without having to disarm and rearm the system. This is useful, for example, when your system is armed and you want to pop outside to pick up the newspaper without disarming your system.

IMPORTANT: If you step outside and are planning to come back in, do not close the door behind you!

To use Quick Exit:

1.When the system is armed to 2—HOME, press D at any touchpad. Opening the door without pressing D

will cause an alarm.

2.Open the door and go outside.

Leave the door open if you are planning to come back in!

3.Come back in within two minutes and close the door. The system will rearm to 2—HOME.

D

InLevel2—HOME,simplypressD beforeopeningthedoor. Thedoormustbeclosedagain within2minutestoavoidalarm.

Contactyourdealerifyou'd liketousethisfeature.

To arm to Level 2—HOME using a touchpad:

6

1.Close all protected perimeter doors and windows.

2.Press 2 at any touchpad. Touchpads display, “ENTER CODE.”

3.Enter your access code. Touchpads display, ”ARMED TO HOME.”

4.The system sounds two short beeps.

If leaving the premises, exit through a designated delay door immediately.

Arming Level 3—AWAY

At other times, you want every sensor to be alert: When the family is away from home, or, in a business, after closing time.

In this and similar situations, set your system to 3—AWAY for maximum protection. All sensors are active—perimeter door and window sensors, and interior motion detectors.

To arm to Level 3—AWAY using a touchpad:

1.Close all protected doors and windows.

2.Press 3 at any touchpad. Touchpads display, “ENTER CODE.”

3.Enter your access code. Touchpads display, ”ARMED TO AWAY.”

4.The system sounds three short beeps.

5.Exit through a designated delay door immediately.

USING THE CHIME FEATURE

Turning on the Chime feature is like having bells on every protected door and window. When this feature is on, sirens and speakers sound 2 beeps whenever anyone opens a protected door or window.

The Chime feature works only in Level 1—OFF (DISARMED).

To turn Chime on/off:

•While in Level 1—OFF (DISARMED), from any touchpad, press 7 + 1.

While the Chime feature is on, the touchpad display alternates between “CHIME IS ON” and the time and date. When the Chime feature is off, only the time and date are displayed.

When the system is armed again, Chime becomes deactivated.

Chime-On-Close

The Chime-On-Close feature works like the regular Chime feature, but in addition to the double beeps heard upon opening a protected door or window, the system sounds one long beep when the door or window is closed again.

You can turn the Chime-On-Close feature on or off from the programming menu. Refer to Appendix C, “Programming Menus” for information on programming your system.

Using the Voice Chime Feature

protected door or window. Refer to Appendix C, “Programming Menus” for information on programming your system.

PREVENTING ACCIDENTAL ALARMS

Your security system is engineered with advanced technology that reduces the chance of an accidental alarm caused by a technical problem. In wireless systems, this technology prevents other devices (such as garage door openers, ham radios, television remote controls, and cellular phones) from interfering with your security system.

Most accidental alarms occur when leaving the house after arming the system, or upon returning, before disarming the system.

If, for example, you arm the system then run upstairs for something you forgot, the Exit Delay time may expire. Once the Exit Delay expires, opening an armed door or moving in front of a motion detector will cause an alarm.

Aborting Accidental Alarms

Your system can be set up with the opportunity to abort an accidental intrusion, Police, or Auxiliary alarm. (Fire alarms caused by smoke sensors, fire panic alarms, and heat sensors cannot be aborted.)

If the Dialer Abort feature is turned on, disarming the system (thus aborting the alarm) within a specified time period will silence the siren and prevent the alarm from being reported to the central monitoring station.

Aborting a fire alarm will silence the siren; however, fire alarms are always reported. If an accidental fire alarm has sounded, follow the procedures of your central monitoring station to prevent a false dispatch.

To cancel an alarm:

•Press 1 + Code.

If you have a Phone Interface/Voice module and the installer wired speakers to the module outputs, you can program your system to speak the programmed sensor text whenever someone opens a

Guidelines for Preventing Accidental Alarms

Following these guidelines will go a long way toward preventing accidental alarms.

3Close doors and windows before you leave your house.

3When getting ready to leave the house, gather the things you want to take with you so you can exit immediately after arming the system.

3Always enter and exit within the programmed delay times.

3Make sure you leave through a door that has a delay time set for it. If you arm your system then leave through a door without a delay time, an alarm will immediately sound.

3 When you return, immediately disarm your system.

3Be aware of the devices in your security system and learn how each one operates.

3Listen to system beeps. Take note of any touchpad messages which indicate the current system status.

3If you have pets, ask your installer if you need pet lenses in your motion detectors. Pets climb higher than you may guess, causing alarms when you are away.

3Check the location of your smoke detectors. Smoke detectors near bathrooms can be tripped by steam from a shower. Smoke detectors near the kitchen can be tripped by cooking smoke.

Refer to the User Sheet in Appendix A to determine what the specific settings are for your system.

7

The interior sirens and touchpads sound three quick status beeps, telling you that the system accepted the command and has started the Exit Delay time.

During the Exit Delay time, the system sounds one short beep every 4 seconds. During the last seconds of the delay time, the beeps will accelerate to one per second. Exit the premises immediately.

At the end of the Exit Delay, you’ll hear three more quick status beeps. These beeps indicate that the Exit Delay has ended.

Important!

When the Exit Delay expires, the system is armed. Opening a door at this point will cause the entry delay to start. If the Exit Delay time expires before you can exit, you must disarm and re-arm the system before exiting.

	* - - 2 5
Afterarming,	DuringtheExitDelay,	3quickstatus
you'lhear	you'lhearonebeepevery	beepssound
3quick	fourseconds.	whenthesystem
statusbeeps.	Leavethepremisesnow.	isarmed.

Entry Delay Example

You are returning to your house that is armed to Level 3—AWAY. When you unlock and enter the designated delay door, the interior sirens and touchpads sound two short beeps every two seconds. This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm.

During the last 10 seconds of Entry Delay, you’ll hear the doublebeeps every second. If the system is not disarmed before the Entry Delay time expires, the panel will trigger an alarm.

Your installer will work with you to decide which door(s) should be a delay door(s) and determine the delay times that will work best for you and your family. Then, the installer will program the Exit and Entry Delay times into your system.

* - - 2 5

EXIT AND ENTRY DELAY TIMES

After arming your system, you need time to exit the building so you won’t set off an alarm. Likewise, upon returning to your home or business, you’ll need enough time to open the door and get to a touchpad to disarm the system.

•The Exit Delay is a period of time long enough to let you leave through a designated delay door after arming the system.

•The Entry Delay is a period of time long enough to let you unlock a designated delay door and get to a touchpad to disarm the system.

Exit Delay Example

Uponentering,duringthe Disarmthesystembefore EntryDelay,you'lhear2beeps thelastof10quickstatusbeeps every2seconds. toavoidanaccidentalalarm.

Extended Delay

In some situations, additional time is needed to arm or disarm the system from, for example, a protected outside gate or door. In these instances, the installer can program an extended delay, giving as much as 16 minutes to exit or disarm the system before setting off an alarm.

Refer to the Appendix A User Sheets “Delay Doors and Delay Time Settings” for a list of actual exit delay times.

You’re about to go on an errand. You are inside your house and have just armed the system to Level 3—AWAY.

Exit Extension

Your system may be set up so that the delay time is restarted if you re-open the delay door during the initial delay time.

8

This is useful if, after arming the system, you walk out the door, then remember something you forgot inside. You can re-enter and exit through the delay door without disarming and re-arming the system.

Note: The Exit Extension will work on the first re-entry only.

If your system is not using this feature, you must disarm the system when you re-enter the armed premises to avoid setting off an alarm.

No Delay—For Instant Alarm

You can choose to turn off the Entry and Exit Delays,

causing the delay doors to arm immediately. Anyone

entering the house through the delay door when the system is set to No Delay would immediately cause an alarm.

No Delay is normally used...

•When you’re not planning to leave after you’ve armed the system (such as when you arm the system to Level 2).

•When you’re arming and disarming your house from the outside. (You must have a wireless touchpad in order to do this.)

Arming to Level 2 or 3 with No Delay:

1.Close all perimeter doors and windows.

2.Exit the premises if arming to Level 3—AWAY.

3.Enter: 2 + Code or 3 + Code.

The system sounds two or three short beeps.

4.Immediately after hearing the beeps, press 4 for No Delay. Touchpads display, “ARMED TO HOME NO DELAY” or “ARMED TO AWAY NO DELAY.”

Changing the arming level will restore delay doors to their normal Exit and Entry Delay times.

Auto HOME Arming Feature

The Auto HOME Arming feature helps cut down on false alarms in the event that you arm the system to 3—AWAY, but fail to leave during the exit delay time. Here’s how it works.

If you arm the system to Level 3—AWAY,

and do not leave the premises within the exit delay time—

		The system can tell that no one opened and
	If feature	closed a delay door within the delay time. It
	is turned	assumes that someone is still inside and the
	on	panel will arm to 2—HOME to avoid a false
		alarm.
		The system arms to Level 3—AWAY regardless of
	If feature	whether or not a delay door has been opened
		and closed.
	is turned
	off	Your movement inside the premises could acti-
		vate a motion detector, causing an alarm.

Your dealer can turn this feature on or off for you.

ARMING WHILE A DOOR OR

WINDOW IS OPEN

It is possible to arm your system while leaving a door or window open, but your user code must have the Direct Bypassing attribute. (See “Assigning the Direct Bypassing Attribute” on page 11.)

This is useful if, for example, you like to sleep at night with the window open.

If the door or window has a sensor installed on it, the system must be told to ignore, or bypass, that sensor when it’s open. All other sensors will remain active.

There are two methods for bypassing a sensor:

•Directly — After arming the system, bypass door/window sensors before you open them. You must know the sensor number of the door or window you wish to bypass.

•Indirectly — As you are arming, bypass sensors on already-open doors and windows by pressing the BYPASS button and entering your 5-digit code.

REMEMBER:

When a sensor is bypassed, you are allowing that door or window to be unprotected.

Bypassing a Sensor Directly

Use this method if the system is armed and you would like to open a window without disarming.

Note: You cannot bypass sensors directly using a keychain touchpad.

Refer to the Appendix A User Sheets to determine what the sensor number is for the sensor you wish to bypass.

To bypass sensors directly:

1.Close all doors and windows.

2.Arm your system to the desired level.

3.At any touchpad, press ƒ + Code + sensor number. (ƒ is labeled Bypass)

4.Touchpads display “SENSOR 01 BYPASSED,” for example.

Note: If the touchpad displays “INVALID,” or if the touchpad sounds one long beep, make sure that you entered the sensor number of a door or window sensor. Heat and smoke sensors cannot be bypassed, so entering a heat or smoke sensor number would cause the “invalid” message and beep.

5.Bypass other sensors, if necessary, by repeating Step 3.

6.The bypassed door or window can now be opened.

Bypassing a Sensor Indirectly

Use this method if you are arming the system and would like to bypass doors and windows already open.

To bypass sensors indirectly:

1.Leave open only those doors and windows that are to remain open. Close all others.

2.Arm your system to the desired level. The touchpad emits protest beeps and displays “PROTEST” because of the open sensor(s).

3.At any touchpad press BYPASS. Touchpads with displays show, “ENTER CODE.” Enter the code and the display shows “SENSOR NN BYPASSED” (nn is the sensor number).

4.The system sounds arming level beeps to indicate that the system is armed and open sensors have been successfully bypassed.

To bypass sensors indirectly using a keychain touchpad:

•Press the Lock button once to arm the system and again to bypass open sensors.

+

To arm bypassed sensors

If you bypass sensors (directly or indirectly) and then decide you want to arm those sensors, you can disarm and re-arm the system

OR

At any touchpad, press BYPASS (the ƒ key) + Code + the sensor number.Touchpad displays will show “SENSOR NN UNBYPASSED” (NN is the sensor number).

Was the Bypass Successful?

To confirm whether or not a sensor was bypassed:

•Press the Status button on the touchpad. (‚ is labeled Status.)

Touchpads with displays list bypassed sensors or zones.

BASIC LIGHT CONTROL

There are two kinds of light control:

•Basic light control, offering instant light control at any touchpad.

•Advanced light control, in which lights turn on and off automatically according to specific situations. See “Advanced Light Control” on page 14.

To turn all lights on or off:

•From any touchpad

Press 0 + 0.

•From a 4-button keychain touchpad

Press (the LIGHTS button).

To turn a specific light on or off*:

•From any touchpad, press 0 + light number.

You cannot turn on a specific light using a keychain touchpad.

*Refer to the User Sheets in Appendix A to determine which light number is associated with which lamp.

9

For system lights to respond to basic and advanced light commands, the light switches must be turned on.

BASIC OUTPUT CONTROL

Panel output points control the hardware installed on your system. These outputs are usually configured to turn on automatically in response to certain events.

Your installer may have configured your system so that you can control some output points from your touchpad. Have the installer list and explain any outputs that are programmed for your control (see “Output Control” on page 23). Use the following procedure to turn an output on or off.

To turn the output on or off:

•From any touchpad, press 7 + 7 + output number. If the output was activated, it will shut off. If the output was off, it will activate.

CHECKING THE STATUS OF YOUR SYSTEM

Checking the system status means finding out about the current condition of your system. This includes finding out if any sensors are open or currently bypassed, whether or not the AC power and backup battery are okay, the nature of the most recent alarm, and more depending on the features in use and the equipment in your system.

Check the system status if

•Your system sounds trouble beeps (five short beeps every minute).

•Your touchpads display a blinking .

Short System Status

A Short Status indicates the current arming level, sensor status (whether open or bypassed), low battery, supervisory, AC power or backup battery failures.

To get a Short System Status:

•Press ‚. (‚ is labeled Status.)

The system sounds beeps according to the current arming level. (One for Level 1, two for Level 2, three for Level 3.) Touchpads display the status information. For example, “SYSTEM IS OK,” or “SENSOR 02 OPEN.”

If an alarm or system trouble condition has occurred, it is displayed on a touchpad the first time you perform a Short or Full Status check. Performing a system status check a second time displays the system status including any trouble conditions.

If any alarm or system trouble is active, it continues to show up in every status check until the system is disarmed.

10

Full System Status

A Full Status combines the Short Status information with added details about specific system features.

To get a Full System Status:

•Press ‚ + ‚. Interior sirens sound beeps according to the current arming level. Touchpads display the status information, such as “SENSOR 03 BYPASSED,” “SYSTEM BATTERY IS OK,” “AC POWER IS OK.”

System Alarm Sounds

The sirens and touchpads in your system emit alarm sounds whenever an alarm occurs, either by a sensor or panic button activation. Each type of alarm sounds and reacts differently when activated, as described in the following table.

Type of Alarm

Alarm Sound

Repeating series of three beeps

Fire

Continuous tone

Police

Rapid beeps

Auxiliary

PANIC ALARMS

Panic alarms are easily activated from any touchpad to quickly alert the central monitoring station to a Fire, Police, or Auxiliary emergency. A panic alarm can be activated at any time, regardless of the current arming level: 1—OFF (DISARMED), 2—HOME, or 3—AWAY.

This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dispatched immediately.

•Press and hold the Lock and Unlock buttons at the same time for 2 seconds.

*The installer must configure the Police panic alarm to work this way.

Auxiliary Panic Alarm

The Auxiliary panic alarm sounds from interior sirens only. It is typically set up by your security dealer, based on your specific needs. On monitored systems, the central station responds by calling the service or agency you specified through your dealer.

To activate an Auxiliary panic alarm from a touchpad:

•Press and hold the Auxiliary button(s) for 2 seconds.

To send an Auxiliary panic alarm from a keychain touchpad:

•Press and hold the Light and Star buttons at the same time for 2 seconds.

Siren Time-out

If the system is not disarmed after an alarm, the sirens will continue to sound until the time-out period is reached. The time-out period can be programmed only by your installer or dealer.

Note: If your system is monitored, the central station will consider the alarm in progress until the system is manually disarmed, whether the sirens have timed out or not.

ACCESS CODES

The system requires a valid access code before it will process most commands. The Appendix A User Sheets provide a location for you to record the System Master and User codes.

Fire Panic

The Fire panic alarm sounds from all interior and exterior sirens. On monitored systems, the central monitoring station responds by calling the fire department.

To activate a Fire panic alarm from a touchpad:

•Press and hold the Fire button for 2 seconds.

Police Panic Alarm

The Police panic alarm sounds from all interior and exterior sirens, scaring off any intruder and alerting neighbors to the trouble. On monitored systems, the central monitoring station responds by calling the police.

To activate a Police panic alarm using a touchpad:

•Press and hold the Police button(s) for 2 seconds.

To activate a Police panic alarm from a keychain touchpad*:

System Master Code

There is one System Master code. The System Master code is used to enter the programming menus for your system. The default System Master code is 12345. It is important that you change the default code and record the new code in the Appendix A User Sheets.

Partition Master Codes

There are two Partition Master codes, one for each partition, that allow access to system operations for that partition.

Regular User Codes

There are 43 Regular User codes that act like keys to arm and disarm one partition of the system. If necessary, they can be assigned to neighbors, baby-sitters, or repair persons for temporary use. Regular user codes can be changed in the programming menus and are easily deleted from the system when no longer necessary.

Note: Any user who is assigned the Partition Jump attribute will