ITI Concord Owner's Manual

CO N CO RD

User's Guide

AWAYSTAY

ALARM -

Both Flashing

NO DELAY

Test System Weekly

press both

Off

No Delay

415

Features

Status

Stay

Away

Silent

Pager

System

Lights

Bypass

Test System Weekly

press both

No Delay

Features

Off

415

Status

TroubleBypass

Check Status

Enter Code

Power

Stay

Away

Silent

Pager

System

Lights

Bypass

Commands at a Glance

Disarm the system. Cancel an accidental alarm.

Arm to Level 2—STAY. Arm to Level 3—AWAY. Send a police alarm. Press and hold both POLICE

Send an auxiliary alarm. Press and hold both AUXILIARY

Send a fire alarm. Press and hold both FIRE

Arm system with No Delay.

1 + CODE

2 + CODE 3 + CODE

buttons for 2 seconds.

2 + CODE + 4 or 3 + CODE + 4

Arm system for Latchkey.

2 + CODE + 6 or 3 + CODE + 6

Bypass a sensor.

Indirectly:

2 + CODE + ƒ or 3 + CODE + ƒ

Arm system silently.

Directly:

5 + 2 + CODE or

ƒ + CODE + Sensor Number

5 + 3 + CODE

Arm system with exit lights off.

Turn all lights on/off. Turn specific lights on/off. Check the system status. Turn Chime on/off. Turn Energy Saver on/off. Disable local pho ne access.

(This is a phone command only.)

Check alarm memory.

2 + CODE + 0 or 3 + CODE + 0

0 + 0 0 + Light number

‚ 7 + 1 7 + 2 ƒ + 7 + 3

7 + 6

iii

User's Guide

Status

Features

press both

Lights

System

Away

Pager

Off

No Delay

press both

Test System Weekly

Silent

Stay

415

Bypass

NO DELAY

Enter Code

Power

Check Status

TroubleBypass

Both Flashing

ALARM -

AWAYSTAY

Status

Features

press both

Lights

System

Away

Pager

Off

No Delay

press both

Test System Weekly

Silent

Stay

415

Bypass

Text: 466–1515 Rev. D

Table of Contents

Getting to Know Your Security System 3

Overview 3

Communicating with the Panel 4

Instructing the Panel 4 Touchpads—Your System Interface 4

Alphanumeric Touchpads 4 LED Touchpads 4 Wireless Handheld Touchpad 4 Keychain Touchpads 4 Touchtone Phones 5 Panic Buttons 5

Beeps—How Your System Talks to You 5

Key Beeps 5

Status Beeps 5 What Happens in an Alarm Condition 5 Notification by Pager 5

Preventing Accidental Alarms 6

Cancelling Accidental Alarms 6

Basic System Operations 7

Arming Your System 7

Arming Level 1—OFF 7

Arming Level 2—STAY 8

Arming Level 3—AWAY 8 Exit and Entry Delay Times 9

Exit Delay Example 9

Entry Delay Example 9 Extended Delay 10 No Delay—For Instant Alarm 10 Arming While a Door or Window is Open 10

Bypassing a Sensor Directly 10

Bypassing a Sensor Indirectly 11

Was the Bypass Successful? 11 Basic Light Control 11

Checking the Status of Your System 12

Short System Status 12 Full System Status 12

Panic Alarms 13

Fire Panic 13

Lighting During a Fire Panic Alarm 13 Resetting Smoke Detectors 13

Police Panic Alarm 13

Lighting During a Police Panic Alarm 13

Auxiliary Panic Alarm 14

Lighting During an Auxiliary Panic Alarm 14

Siren Time-out 14

Assigning User Codes 14

Programming Access Codes 14

Good Access Code Hygiene 14 System Master Code Privileges 15 Partition Master Code Privileges 15 Regular User Code Privileges 15 The Touchpad Tamper Feature 15

Changing or Erasing User Codes 15

Changing a User Code 15 Erasing a User Code 15

Setting the Time and Date 16

Adjusting System Sounds and Touchpad Brightness 16

Arming Your System Silently 16

Silent Arming on Demand 16

Arming Always Silent 16 Using the Chime Feature 17 Adjusting the Volume of the Wireless Siren 17 Adjusting the Touchpad Display Brightness 17

Using the Energy Saver Feature 18

Energy Saver Example 18

Setting the Energy Saver High and Low Temperature Settings 18 Turning Energy Saver On and Off 19

Notification by Pager 20

Pager Messages 20 Streamlining the Page Report 20

Creating Time Schedules 21

Scheduling Consecutive Days 21

One Day Rollover 21

Multiple Day Rollover 21 Attaching Time Schedules 22 Time Schedules and Partitions 22

Advanced Light Control 22

Controlling Lights By Time Schedule 22 Installer Programmable Lighting 23

Opening and Closing Reports 23

When Will this Feature Be Active? 23 Who Will Be Paged? 23 What Will the Pager Report? 23

Assigning a Time Schedule to Exception Opening and Closing 26

The No Activity Feature 28

Using the Panel Downlo ad Feature 28

System Information 28

Using a Partitioned System 29

Global Settings 29 Partition-Specific Settings 29 Jumping Partitions 29

Arming and Disarming the Other Partition 29 Programming the Other Partition 29

Using a Touchtone Phone to Operate Your System 30

Phone Command Prefix 30 Accessing the System from Off-site 30

How the Panel Answers the Phone 30

Codes with Remote Access Capability 30 Touchtone Phone System Operation 31 Sending a Police Panic Alarm 31 Using the Voice Chime Feature 31

Latchkey Paging 24

Page In the Event of . . . 24 Who Will Be Paged? 24 Who Can Send a Page? 24 What Will the Pager Report? 24 Latchkey Opening 24

Basic Latchkey Opening 24

Advanced Latchkey Opening 25 Latchkey Closing 25 Assigning a Time Schedule

to Latchkey Paging 25 Applying the Latchkey 6 25

Notify by Exception 26

Page In the Event of . . . 26 Who Will Be Paged? 26 Who Can Send a Page? 26 What Will the Pager Report? 26 When Will this Feature Be Active? 26

Testing the System 32

Automatic Test Features 32 Manual Tests 32

Sensor Test 32 Phone Communication Test 34

Troubleshooting 35

Appendix A: User Sheets 39

Appendix B: Planning for Emergencies 45

Appendix C: Shortcuts to User Programming 49

ECTION

ETTING TO KNOW YOUR

ECURITY SYSTEM

This security system is designed to protect your family and property, whether you ar e on the premises or away.

This manual describes how to operate your system. It describes basic arming and disarming commands as well programming instructions for system features.

The dealer or installer may have already discussed with you many details concerning your system. Specific setup information is included in the User Sheets, found in Appendix A.

Overview

Your security system is comprised of different components. Each component plays a special role in the system’s operation:

The panel is at the heart of your system. It stores the intelligence to monitor all the sensors and devices in the system. The panel is the piece of equipment that initiates a call to the centr al

station in an alarm situation. The panel’s circuitry is enclosed in a steel cabinet and is installed out of the way of household or workplace traffic.

TroubleBypass

AWAYSTAY

627

Check

ALARM -

Status

Both Flashing

Enter Code

Power

NO DELAY

Test System Weekly

Stay

Away

Off

press both

Silent

Pager

No Delay

4156

press both

Features

System

press both

Status

Lights

Bypass

Test System Weekly

A41562

Touchpads allow you to communicate with your panel.

Stay

Away

Off

press both

Silent

Pager

No Delay

press both

You’ll use a touchpad to arm,

Features

System

Status

Lights

Bypass

disarm, and program your

system.

Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened.

Motion detectors in hallways or individual rooms detect a person moving across the field of detection.

Smoke and heat detectors remain alert for the presence of fire 24 hours a day. Other environmental sensors detect freezing temper atures o r carbon monoxide.

Your system may contain a

Phone Interface and Voice Module that allows you to use

a Touchtone phone located onor off-site as a touchpad. The module also makes it possible to get voice feedback from speakers, guiding and informing with spoken prompts and system status reports.

A s e n s o r is a c tiv a te d .

The sensor im m ediately a le rts th e p a n e l.

The pan el activates sirens and lights. If the system is m onitored, th e p a n e l c a lls th e c e n t r a l m onitoring station.

The central m onitoring station operator reports the alarm to the police or fire departm ent.

OFF

STAY

AWAY

NO DELAY

CHIME

STATUS

BYPASS

COMMAND

ECTION

OMMUNICATING

WITH THE PANEL

Touchpads allow you to communicate with the panel. In turn, the system can be set up to communicate with you through:

• status beeps from touchpads and speakers,

• alarm sirens,

• scrolling text on alphanumeric touchpads,

• flashing lights on LED touchpads,

• voice feedback over Touchtone phones or interior speakers, and

• system information over pagers.

Instructing the Panel

Most of your ins tructions t o the panel consis t of this basic pattern:

Command A ccess C o de

Not just anyone can walk up to a touchpad and operate your security system. Before the system will process most commands, users are required to enter a pre-programmed 4-digit access code. Keychain touchpads that are enroll ed as part of the system do not require an access code, but are usually kept in an individual’s pocket or purse.

If you would rather use an actual key to arm and disarm the system, your security dealer can install a special key and keyswitch in your home.

Touchpads—Your System Interface

There is a broad range of touchpads that can be used with your panel—from a single-button panic sensor which sends only panic alarms, to an alphanumeric touchpad that displays text and allows extensive user progr amming.

Alphanumeric Touchpads

Alphanumeric touchpads are mounted on a wall and commu-

Test System Weekly

A41

press both

No Delay

Features

Status

Off

Stay

Silent

System

Lights

nicate by displaying text on a

Away

Pager

two-line display.

Bypass

LED T ouchpads

LED touchpads are mounted on

TroubleBypass

a wall and communicate by

Check

Status

Enter Code

Power

lighting specific LEDs and LED

Away

Pager

light patterns on the touchpad.

Bypass

ALARM -

Both Flashing

NO DELAY

Test System Weekly

A41

AWAYSTAY

Stay

Off

press both

Silent

No Delay

press both

Features

System

press both

Status

Lights

Wireless Handheld Touchpad

This touchpad is wireless and can be carried from room to room. Users can even arm the system from outside the home or business.

Keychain Touchpads

Keychain touchpads are handy for simple arming and disarming functions. They are wireless and can be carried off-site in a purse or pocket.

The installer can program specific buttons or button co mbinations to oper ate a gate or garage door, or to send a Police or Auxiliary panic alarm.

To uc htone Phones

Your system can be set up to allow system operation from a Touchtone phone on- or off-site. This includes arming and disarming, plus system features such as checking the sy st em

status and turning on and off lights.

Panic Buttons

Panic button touchpads are dedicated to sending only one signal— usually a Police or Auxiliary panic alarm. These touchpads are wireless and usually kept near the user.

Beeps—How Your System Talks to You

Touchpads and interior sirens produce a variety of operating beeps to inform you of different system states and operations.

There is more than one type of Status beep:

• Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun.

• Entry Delay beeps indicate that you’ve entered the building and the countdown to an alarm has begun. (So disarm the system as soon as you get in!)

• Chime feature beeps tell you that a door was opened.

• Protes t beeps inform you that y ou’re trying to arm the system while there is an open door or window.

• Trouble beeps tell you that there is a problem with the system or one of its components.

• Sensor test beeps are the sound the system mak es during a sensor test to indicate that a sensor was tested properly.

Status beeps are described in more detail throughout the manual.

What Happens in an Alarm Condition

Key Beeps

A Key beep is the tone you hear when you press a button on an alphanumeric, LED, or handheld wireless touchpad. The sound confirms that the button was pressed adequately. Key Beeps can be turned on or off by the installer.

Status Beeps

Status beeps come fr om t ouchpads or s peak ers and are sounded when there is a change in the current status of the system. Status beeps are not alarms, but they do warrant your attention.

When there is an alarm condition, three things happen all at once:

• Speakers and touchpads emit emergency tones

• System lights flash

• Panel notifies the central station for help.*

* Your system may or may not be monitored.

If it is not monitored, no call will be made.

Notification by Pager

Y our sys tem can notify up to five different pagers to report events.

Some of the events include:

• System disarming

•System arming

• T rouble conditions

• Alarm conditions

For more information, see “Notification by Pager” on page 20.

G u id e lin e s fo r P re v e n tin g A ccidental A larm s

Close doors and w indow s before you leave

W hen getting ready to leave the house, gather

A lw ays enter and exit w ithin the program m ed

M ake sure yo u leave throu gh a door that has

W h e n y o u re tu rn , im m e d ia te ly d isa rm yo u r sy ste m .

B e a w a re o f th e d evice s in yo u r sec u rity sy stem

Liste n to system b ee p s an d vo ice a n no u n c e m e n ts.

If yo u have p ets, ask yo ur installer if yo u need pet

Check the location of your sm oke detectors.

ECTION

REVENT ING ACCIDENTAL ALARMS

Your security system is engineered with advanced technology that reduces the chance of an accidental alarm caused by a te chnical pro blem. In wireless systems, this te chnology prevents o ther devices, such as garage door openers, ham radios, television remote controls, and cellular phones, from interfering with your security system.

Most accidental alarms occur when leaving the house after arming the system, or upon returning, before disarming the system.

If, for example, you arm the system, then run upstairs for something you forgot, the Exit Delay time may expire. Once the Exit Delay expires, opening an armed door or moving in front of a motion detector will cause an alarm.

Cancelling Accidental Alarms

Your system can be set up with the opportunity to cancel an accidental intrusion, Police or Auxiliary alarm. (Fire alarms cannot be cancelled.)

If the Dialer Abort feature is turned on, cancelling the alarm within a specified period will silence the siren and prevent the alarm from being reported to the central monitoring station.

Cancelling a fire alarm will silence the siren, but fire alarms are always r eported. If an accidental fire alarm has sounded, follow the procedures of your central monitoring station to prevent a false dispatch.

To cancel an alarm:

1. Press

2. Enter your access code.

1—OFF at any touchpad.

• Alphanumeric touchpads display, “ENTER CODE.”

• On LED touchpads, the Enter Code light blinks.

• Alphanumeric touchpads display date and time, or programmed text.

• On LED touchpads, the Enter Code light stops blinking.

The system sounds one long beep.

If you’re using a Touchtone phone, see “Using a Touchtone Phone to Operate Your System” on page 30.

ECTION

ASIC SYSTEM OPERATIONS

This section describes:

• Arming your system.

• Bypassing sensors so you can arm your system while a window is open.

• Basic light control .

For instructions on usin g a pho ne to perform any of these functions, see “Using a Touchtone Phone to Operate Your System” on page 30.

Arming Your System

Since your security needs may vary throughout the day , this sys t em w as desi gned with three arming levels to meet these different needs. By arming your system to a particular level, only those sensors programmed to detect in that arming level will report alarm conditions to the panel.

No matter which level your system is in, all sensors programmed to be active 24 hours a day will continue to report alarm conditions. This includes smoke detectors, fire sensors, panic buttons, and environmental sensors.

Level 3AW AY

A ll p e rim e te r s e n so rs a re a c tiv e ,

plus interior sensors.

Level 2 STA Y

P e rim e ter p ro te ctio n is o n .

In te rio r se n so rs a re n o t a c tiv e , so p e o p le

and pets can m ove around freely.

Sm oke detectors, fire

sensors, and other

eniro nm ental sensors

continue to report

a la rm s in a ll le v e ls .

Level 1 O FF

In tru sio n d e te c tio n o ff.

Sm o ke, heat, and eniron m ental

se n so rs rem ain active .

Arming Level 1—OFF

Use arming Level 1 when the system is not being used for intrusion detection. For example, on an active Saturday morning—kids playing inside and out, someone working in the garage, various house projects going on.

Even though Arming Level 1 disarms the system, your system continues to monitor fire, smoke, and panic alarms.

Here are some other situations in which you’d set the system to Level 1—OFF:

Upon entering the armed premises. When entering the armed premises through a designated delay door, the entry delay time begins. Sirens beep to remind you to disarm the system.

Before opening a door or window while inside or outside the armed premises. When you wake up

in the morning and want to get your newspaper, you must disarm the system before opening the door to prevent an accidental alarm.

To stop sirens and cancel an alarm. When an alarm condition occurs disarming the system turns off any sirens.

To disarm to Level 1—OFF using a touchpad:

1. Press

2. Enter your access code.

3. The system sounds one long beep.

To disarm to Level 1—OFF using a keychain touchpad:

• Press the Unlock button

1—OFF at any touchpad.

• Alphanumeric touchpads display, “ENTER CODE.”

• On LED touchpads,

• Alphanumeric touchpads display, date and time, or programmed text.

• On LED touchpads, ing.

Enter Code

blinks.

stops blink-

Your installer can set up your key-

chain touchpad to either:

• increase the arming level each time the Lock button is pressed

(Level 1

Level 2, Level 2  Level 3),

• or to arm directly to Level 3 with no Exit or Entry delay.

Arming Level 2—STAY

There are times when you want intrusion protection, but still want the freedom to move around within your house without setting off an alarm. For example, in the evening when your family is inside for the night. In this and similar situations, set your system to 2—STAY.

To arm to Level 2—STAY using a touchpad:

1. Close all protected perimeter doors and windows.

2. Press

2—STAY at any touchpad.

• Alphanumeric touchpads display, “ENTER CODE.”

• On LED touchpads,

Enter Code

blinks.

3. Enter your access code.

• Alphanumeric touchpads display, “ARMED TO STAY.”

• On LED touchpads,

AWAYSTAY

ALARM -

Both Flashing

NO DELAY

STAY

lights up:

Enter Code

Check Status

TroubleBypass

Power

4. The system sounds two short beeps.

5. If leaving the premises, exit through a designated delay door immediately.

To arm to Level 2—STAY using a keychain touchpad:

• Press the Lock button

Arming Level 3—AWAY

At other times, you want every sensor to be alert: when the family goes on vacation, or at closing time.

In this and similar situations, set your system to 3—AWAY for maximum protection. All sensors are active—perimeter door and window sensors, and interior motion detectors.

To arm to Level 3—AWAY using a touchpad:

1. Close all perimeter doors and windows.

2. Press

• Alphanumeric touchpads display, “ENTER CODE.”

• On LED touchpads,

3. Enter your access code.

• Alphanumeric touchpads display, “ARMED TO AWAY.”

• On LED touchpads,



3—AWAY at any touchp a d .

Enter Code

AWAY

lights up:

blinks.

If y o u r syste m w ill no t arm : þ Reread and follow the arm ing instructio ns carefully. þ M ake sure that the access code yo u entered w as valid . þ If y o u h e a r p ro te s t b e e p s, c h e c k to see if a protected door or w indow was left open.

AWAYSTAY

ALARM -

Both Flashing

NO DELAY

Enter Code

Check Status

TroubleBypass

Power

4. The system sounds three short beeps.

5. Exit through a designated delay door immediately.

To arm to Level 3—AWAY using a keychain touchpad:

Press the Lock button twice to go from Level 1 to Level 3, or once to go from Level 2 to Level 3.

Quick Arming

The Q uick A rm ing feature lets you arm y o u r sy ste m w ith o u t u sin g a n a c c e ss c o d e . You w ill still need to enter an access code to d is a rm th e sy s te m .

Stay

Fro m Level 1 O FF, sim p ly p re ss 2 fo r Level 2 STA Y.

Away

Fro m Level 1 o r 2, press 3 for Level 3AW AY.

C ontact your in s ta lle r if y o u 'd lik e to u s e th is fe a tu re .

Exit Delay Exa mple

You’re about to go on an errand. You are inside your house and have just armed the system to 3—AWAY.

The interior sirens and speakers sound three status beeps, telling you that the system accepted the command and has started the Exit Delay time.

During the Exit Delay time, the system sounds one short beep every 4 seconds. During the last 10 seconds of Exit Delay, you’ll hear one beep every second.

You must leave through the designated delay door before you hear three consecutive short beeps, indicating the Exit Delay time has ended.

Exit D elay

B E E P S

After arm ing, y o u 'll h e a r 3 quick beeps.

During the Exit Delay,

y o u 'll h e a r o n e b e e p

every four seconds.

A fte r th e se c o n d

round of quick

b e ep s, th e sy stem

is a r m e d .

Exit and Entry Delay Times

After arming your system, you need time to exit the building so you won’t set off an alarm. Likewise, upon returning to your home or business, you’ll need enough time to open the door and get to a touchpad to disarm the system.

•The Exit Delay is a period of time long enough to let you leave through a designated delay door after arming the system.

•The Entry Delay is a period of time long enough to let you unlock a designated delay door and get to a touchpad to disarm the system.

Entry Delay Example

You are returning to your house that is armed to Level 3—AWAY. When you unlock and enter the designated delay door, the interior sirens and speaker sound two short beeps every two seconds. This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm.

During the last 10 seconds of Entry Delay, you’ll hear one beep every second.

Your installer will work with you to decide which door(s) should be delay door(s), and determine the delay times that will w ork best fo r y ou and yo ur family. Then, the installer will program the Exit and Entry Delay times into your system.

Entry D elay

B E E P S

U pon entering, and during Entry D elay, yo u 'll hear 2 bee

s e ve ry 2 se co nd s.

D isarm the system b efore

the round of 10 quick beeps

to avoid an accidental alarm .

REMEMBER:

When a sensor is bypassed, you are allowing that door or window to go unprotected.

Extended Delay

In some situations, additional time is needed to arm or disarm the system. In these instances, the installer can pro-

gram an Extended Delay time, giving y ou as much as 16 additional minutes to arm or disarm the system before setting off an alarm.

Refer to the User Sheets to determine if there is an Extended Delay for your delay door(s). If there is, add that to the Entry and Exit Delay times to determine the actual delay times you have.

No Delay—For Instant Alarm

You can choose to turn off the Entry and

Exit Delays, causing the delay doors to

arm immediately. Anyone entering the

house through the delay door when the system is set to No Delay would immediately cause an alarm.

No Delay is normally used:

• When you’re staying at home, after you’ve armed

the system.

• When you’re arming your house from the outside.

(You must have a wireless touchpad in order to do this.)

Arming While a Door or Window is Open

It is possible to arm your system while leaving a door or window open. This is useful if, for example, you like to sleep at night with the window open.

If the door or window has a sensor installed on it, the system must be told to ignore, or bypass, that sensor when it’s open. All other sensors will remain active.

There are two methods for bypassing a sensor:

• Directly — After arming the system, bypass door/window sensors before you open them. Y ou must know the sensor number of the door or window you wish to bypass.

• Indirectly — As you are arming, bypass sensor s on already-open doors and window. This method should not be used in UL-listed installations.

Arming to Level 2 or 3 with No Delay, using a touchpad:

1. Close all perimeter doors and windows.

2. Exit the premises if arming to 3—AWAY.

3. Enter:

2 + CODE or 3 + CODE.

The system sounds two or three short beeps.

4. Immediately after hearing the beeps,

4 for No Delay.

press On LED touchpads, No Delay lights.

AWAYSTAY

ALARM -

Both Flashing

NO DELAY

Changing the arming level will restore delay doors to their normal Exit and Entry Delay times.

Bypassing a Sensor Directly

Use this method if the system is armed and you would like to open a window without disarming.

Refer to the User Sheets in Appendix A to determine what the sensor number is for the door, window, or motion detector you wish to bypass.

To bypass sensors directly using an alphanumeric or LED touchpad:*

1. Close all doors and windows.

Enter Code

Check

Status

TroubleBypass

Power

2. Arm your system to the desired level.

3. At any touchpad:

Enter BYPASS +

CODE + sensor number.

• Alphanumeric touchpads display, “BYPASSED.”

• On LED touchpads, the Bypass LED lights up:

AWAYSTAY

ALARM -

Both Flashing

NO DELAY

Enter Code

Check Status

TroubleBypass

Power

4. If the touchpad displays “INVALID” or the Bypass LED does not light, make sure that you entered a valid sensor number . Heat and smoke sensors canno t be bypassed.

5. Bypass other sensors, if necessary, by repeating Step 3.

6. The bypassed door or window can now be opened.

* You cannot bypass sensors directly using a

keychain touchpad.

Bypassing a Sensor Indi r e ctly

Use this method if you are arming the system and would like to bypass doors and windows already open.

To bypass sensors indirectly using an alphanumeric or LED touchpad:

1. Leave open only those doors and windows that are to remain open. Close all others.

2. Arm your system to the desired level. The touchpad will emit protest beeps because of the open sensor(s).

3. At any touchpad: Enter BYPASS

• Alphanumeric touchpads display, “SENSOR 01 BYPASSED,” for example.

• On LED touchpads, the Bypass LED lights up.

4. The system sounds arming lev el beeps to indicate that the system is armed and open sensors have been successfully bypassed.

Disarming the system will undo the bypassing. When you arm the system again, those sensors will arm.

To bypass sensors indirectly using a keychain touchpad:

• Press the Lock butt on once to arm the syst em and again to bypass open sensors:

Was the Bypass Successful?

To confirm that a sensor was bypassed successfully press the STATUS button on the touchpad:

• On alphanumeric touchpads, a list of bypassed sensors is displayed.

• On LED touchpads, the LEDs of those bypassed sensors flash for 2 or 3 seconds along with the Bypass LED.

AWAYSTAY

ALARM -

Both Flashing

NO DELAY

Enter Code

Check Status

TroubleBypass

Power

Basic Light Control

There are two kinds of light control:

Basic

•

You cannot turn on a specific light using a keychain touchpad.

* Refer to the User Sheets in Appendix A to determine

light control, offering instant light control at

any touchpad, and

Advanced

light control, in which lights turn on and off automatically according to specific situations. See “Advanced Light Control” on page 22.

To turn all lights on or off:

From any touchpad:

•

0 + 0.

Press

From a 4-button keychain touchpad:

•

Press (the LIGHTS button).

To turn a specific light on or off*:

• From any touchpad, press

which light number is associated with which lamp.

0 + light number.

For system lights to respond to basic and advanced light commands, the light switches must be turned on.

Checking the Status of Your System

Checking the system status means finding out about the current condition of your system. This includes finding out if any sensors are currently bypassed, whether or not the AC power and backup battery are okay, the nature of the most recent alarm, and more, depending on the features in use and the equipment in your system.

Check the system status if:

• Your system sounds trouble beeps (five short beeps every minute).

• Alphanumeric touchpads display a blinking asterisk.

• Trouble is lit on an LED touchpad.

AWAYSTAY

ALARM -

Both Flashing

NO DELAY

Enter Code

Check

Status

TroubleBypass

Power

Short System S tatus

A Short Status indicates the current arming level, sensor status (whether open or bypassed), low battery, or supervisory, AC power or backup battery failures.

If an alarm or system tr ouble condition has recently occurred, it will be displayed on an alphanumeric touchpad the first time you perform a Short or Full Status check. Performing a system status check a second time will display the system status including any trouble conditions.

If any alarm or system trouble is active, it will show up in every status check until the system is disarmed.

Full System Status

A Full Status combines the Short Status information with added details about specific system features.

To get a Full System Status:

•Press

Note There is no Full System Status available from

‚ + ‚.

Interior sirens sound beeps according to the current arming level. Alphanumeric touchpads display the status information, for example, “SENSOR 03 BYPASSED,” “SYSTEM BATTERY IS OK,” “A C POWER IS OK,” “TEMPERATURE 72 DEGREES.”

an LED touchpad.

To get a Short System Status:

• Press

‚ (STATUS button).

Interior sirens sound beeps according to the current arming level. Alphanumeric touchpads display the status information, for example: “SENSOR O2 OPEN.” On LED touchpads, if any sensor is in tro uble, the Trouble and the corresponding sensor LED flash at the same time. If Trouble is on, but no sensor number is lit, try troubleshooting the problem before calling the installer.

ECTION

ANIC ALARMS

Panic alarms are easily acti vat ed fr om an y t ouchpad to quickly alert the central monitoring station to a Fire, Police, or Auxiliary emergency. A panic alarm can be sent at any time, regardless of the current arming level: 1—OFF, 2—STAY, or 3—AWAY.

This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dispatched immediately.

Each type of panic alarm sounds and reacts differently when activated.

Type of Alarm Alarm Sound

Fire

Police

Auxiliary

Repeating series of three beeps

Continuous tone

Rapid beeps

Resetting Smoke Detectors

Hardwired and wireless smoke detectors used with this system automatically reset themselves.

To reset a smoke alarm:

• Disarm the system. The smoke dete ctor will reset once all the smoke has cleared.

In some cases, the installer may have installed a smoke sensor reset switch which y ou’ll need to press.

1. Disarm the system.

2. The light on the smoke detector remains lit until the smoke clears.

3. Disarm system again to reset hardwired detectors.

Police Panic Alarm

The Police panic alarm sounds from all interior and exterior sirens, scaring off any intruder and alerting neighbors to the trouble. On monitored systems, the central monitoring station responds by calling the police.

Fire Panic

The Fire panic alarm sounds from all interior and exterior sirens. On monitored systems, the central monitoring station responds by calling the fire department.

To activate a Fire panic alarm from a touchpad:

• Press and hold both Fire buttons for 2 seconds.

Lighting During a Fire Panic Alarm

If your system is equipped with system lighting, all system lights will turn on and remain on during a Fire panic alarm.

To activate a Police panic alarm using a touchpad:

• Press and hold the Police button(s) for 2 seconds.

To activate a Police panic alarm from a keychain touchpad*:

• Press and hold the Lo ck and

Unlock buttons at the same time for 2

seconds.

* The installer must configure the Police panic alarm to

work this way.

Lighting During a Police Panic Alarm

If your system is equipped with system lighting, all system lights will flash continuously during a Police panic alarm.

Good Access Code Hygiene

T o preserve the integrity of your system, keep access codes confidential and delete extra codes

as soon as they

are no longer needed.

We recommend that you

avoid using obvious code

patterns such as 1234 or

1111, 2222, etc.

Auxiliary Panic Alarm

The Auxiliary panic alarm sounds from interior sirens only. It is typically set up by your security dealer, based on your specific needs. On monitored systems, the central station responds by calling the service or agency you specified through your dealer, such as an ambulance service.

To activate an Auxiliary panic alarm from a touchpad:

• Press and hold the AUXILIARY button(s) for 2 seconds.

To send an Auxiliary panic alarm from a keychain touchpad:

• Press and hold the Lights and Star buttons at the same time for 2 seconds.

Lighting During an Auxiliary Panic Alarm

ECTION

SSIGNING USER CODES

The system requires a valid access code before it will process most commands.

There is one System Master code which serves as the primary User Programming code for your system. Only a very limited number of users will need to know this code.

There are two Partition Master codes (one for each partition) which allow access to system operations in their respective partitions.

There are 60 Regular User codes which act like keys to arm and disarm the system. If necessary, they can be assigned to neighbors, baby-sitters, or repair persons for temporary use. Regular user codes can be changed in User Programming and are easily deleted from the system when no longer necessary.

If your system is equipped with system lighting, all system lights will turn on and remain on during an Auxiliary panic alarm.

Siren Time-out

If the system is not disarmed after an alarm, the sirens will continue to sound until the time-out period is reached. The time-out period can be changed by the installer, but is usually 4 minutes.

Even though reaching the time-out stops the sirens, the alarm will still be in progress and will remain so until the system is manually disarmed.

Programming Access Codes

The code you use to enter User Programming det ermines which access codes you’ll be able to change.

A user code can be given certain attributes which limit what the user can do within the system. These attributes can be changed only b y a dealer o v er the phone by using ITI downloading software.

The User Sheets in Appendix A provide a location for you to record the actual user codes and the attributes of each. If you would like any of the attributes changed for any code, contact your dealer.

System Master Code Privileges

Using the System Master code to enter User Programming allows you to:

• Change the System Master code.

• Change or delete the Partition Mast er code in the current partition.

• Change or delete Regular User codes in the current partition.

The System Master default code is important that you change this def ault and writ e the new code on the User Sheets in Appendix A.

1234. It is

Partition Master Code Privileges

Using the Partition Master code to enter User Programming allows you to:

• Change the Partition Master code in the current partition

• Change or delete the Regular User codes in the current partition

Changing a User Code

To change or assign a user access code:

1. Enter User Programming by pressing

9 + System or Partition Master CODE.

2. Press

3. Press

4. Enter the new code and press

B until the touchpad displays

“USER CODES,” then press

ƒ.

B until the touchpad displays the type

of code you wish to change, then press For example, if you want to change a Regular User code, press plays “REGULAR USER CODES.”

ƒ when the touchpad dis-

ƒ.

If you’re changing a Regular User code, press

B until the touchpad displays the user code

number you wish to change. Then proceed to enter the new code and press

5. Press

B to move to another code, or

ƒ.

‚ + 7 + ƒ to exit User Programming.

Note The system will not accept the same code

for two different users.

Regular User Code Privileges

Y ou cannot enter User Progr amming with a Regular User code.

The Touchpad Tamper Feature

The installer can program your syst em to send a Police alarm in the case of possible touchpad tampering.

If more than 40 keys are pressed when the system asks for a code, and those keystrokes are not part of a valid access code, a siren will sound.

Changing or Erasing User Codes

An LED touchpad or Touchtone phone can be used to change or erase user codes, but an alphanumeric touchpad works much better because of its extensive feedback. See Appendix C for LED and phone programming instructions.

Erasing a User Code

When a code is deleted from the system, that code no longer acts as a key for operating the system in any manner.

When a code is deleted, it appears as 4 as terisks on alphanumeric touchpads: ✽ ✽ ✽ ✽

To erase a user code:

1. Enter User Programming by pressing

9 + System or Partition Master CODE.

2. Press

3. Press

4. Enter the System Master or Partition Master

5. Press

B until the touchpad displays

“USER CODES,” then press

ƒ.

B until the touchpad displays the type

of code you wish to erase, then press

code you used in Step 1 and press The deleted code appears as, for example, “USER 01 — ✽ ✽ ✽ ✽.”

ƒ.

B to move to another code, or

‚ + 7 + ƒ to exit User Programming.

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ETTING THE TIME AND DATE

Although the installer usually sets the time and date at the time of installation, the user can change it when necessary.

To set the system’s time and date using an alphanumeric touchpad:

1. Enter User Programming by pressing

9 + System or Partition Master CODE.

The touchpad displays “SYSTEM MENU,” briefly, then “USER CODES.”

2. Press

3. Enter the correct time in 24-hour format,

4. To set the current date, press

5. Enter today’s date as 6 digits (mm/dd/yy)

6. Press

To set the system’s time and date using an LED touchpad:

1. Enter User Programming by pressing

B until the touchp ad displays

“TIME AND DATE,” then press

then press time is 7:23 a.m., enter 0723. The touchpad displays, “TIME 7:23 PM.”

ƒ. For example, if the current

ƒ.

and press “DATE 12/07/99,” for example.

ƒ. The touchpad displays,

‚ + 7 + ƒ to exit User Program-

ming.

9 + System or Partition Master CODE.

2. Press

3. Enter the correct time in 24-hour format,

4. To set the current date, press

‚ + 1 + 0.

then press

ƒ.

‚ + 1 + 1.

5. Enter today’s date as 6 digits (mm/dd/yy) then press

6. Press ming.

24-H our Form at

Midnight

00:00

1:00 am

01:00 02:00

2:00 am 3:00 am

03:00

4:00 am

04:00 05:00

5:00 am 6:00 am

06:00

7:00 am

07:00

ƒ.

‚ + 7 + ƒ to exit User Program-

08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00

8:00 am

9:00 am 10:00 am 11:00 am

Noon 1:00 pm 2:00 pm 3:00 pm

16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:59

4:00 pm 5:00 pm 6:00 pm 7:00 pm 8:00 pm

9:00 pm 10:00 pm 11:59 pm

ECTION

DJUSTING SYSTEM SOUNDS AND

OUCHPAD BRIGHTNESS

Arming Your System Silently

Use the Silent Arming feature to arm your system without disturbing people throughout the house with arming status beeps. There are two methods for implementing Silent Arming:

• Silent on Demand (User presses

• Arming Always Silent (Silent Arming feature on).

Regardless of the method employed, when Silent Arming is in effect, no Exit beeps sound.

5 before arming.)

Silent Arming on Demand

Pressing 5 before arming silences arming status beeps from touchpads and interior sirens.

To use Silent Arming on demand:

1. From any touchpad, press

2. Within 4 seconds enter:

2 + CODE or 3 + CODE.

Alphanumeric touchpads display, “SILENT ARM ON” for 5 seconds before displaying the arming level.

Arming Always Silent

Turning this f eatur e on in User Progr amming means that the status beeps that come fr om touchp ads and interior speakers while arming will always be silent.

You will not have to enter with Silent Arming on Demand.

To enable Silent Arming:

1. Enter User Programming by pressing

5 before arming, as

9 + System or Partition Master CODE.

2. Alphanumeric touchpads:

• Press

LED touchpads:

• Press

B until the touchpad displays

“OPTIONS,” then press

ƒ.

B until the touchpad displays

“SILENT ARMING OFF,” for example.

‚ + 4 + 1.

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