ITI Concord Owner's Manual

C O N C O

U s e r 's

				STAY AWAY 1	2	3
				5	6	7
				ALARM -
				Both Flashing
				NO DELAY
Test System Weekly	Off	Stay	Away	Test System Weekly	Off
A	1	2	3	A	1

4 8

Stay

2

Bypass Trouble

Check

Status

Enter Code Power

Away

3

press both			press both
No Delay	Silent	Pager	No Delay	Silent	Pager

B	4	5	6	B	4	5	6
	press both				press both
	Features	System	Menu		Features	System	Menu
C	7	8	9	C	7	8	9
	press both				press both
	Status	Lights	Bypass		Status	Lights	Bypass
D	*	0	#	D	*	0	#

Commands at a Glance

Disarm the system.	1		+ CODE
Cancel an accidental alarm.
Arm to Level 2—STAY.	2		+ CODE
Arm to Level 3—AWAY.	3		+ CODE
Send a police alarm.				Press and hold both POLICE
				buttons for 2 seconds.
Send an auxiliary alarm.				Press and hold both AUXILIARY
				buttons for 2 seconds.
Send a fire alarm.				Press and hold both FIRE
				buttons for 2 seconds.
Arm system with No Delay.	2		+ CODE + 4 or
	3		+ CODE + 4
Arm system for Latchkey.	2		+ CODE + 6 or
	3		+ CODE + 6
Bypass a sensor.	Indirectly: 2 + CODE + ƒ or
					3 + CODE + ƒ
	Directly:				ƒ + CODE + Sensor Number
Arm system silently.	5		+ 2		+ CODE or
	5		+ 3		+ CODE
Arm system with	2		+ CODE + 0 or
exit lights off.	3		+ CODE + 0
Turn all lights on/off.	0		+ 0
Turn specific lights on/off.	0		+ Light number
Check the system status.	‚
Turn Chime on/off.	7		+ 1
Turn Energy Saver on/off.	7		+ 2
Disable local phone access.	ƒ + 7				+ 3
(This is a phone
command only.)
Check alarm memory.	7		+ 6

U s e r

				STAY AWAY 1	2	3
				5	6	7
				ALARM -
				Both Flashing
				NO DELAY
Test System Weekly	Off	Stay	Away	Test System Weekly	Off
A	1	2	3	A	1
press both				press both
	No Delay	Silent	Pager		No Delay
B	4	5	6	B	4
press both				press both
	Features	System	Menu		Features
C	7	8	9	C	7
press both	Status	Lights	Bypass	press both
					Status
D	*	0	#	D	*

4	Bypass Trouble
8
	Check
	Status

Enter Code Power

Stay Away

2 3

Silent Pager

5 6

System Menu

8 9

Lights Bypass

0 #

Text: 466–1515 Rev. D

Table of Contents

	Getting to Know Your Security System	3 Checking the Status of Your System		12
	Overview	3	Short System Status	12
			Full System Status	12

Communicating with the Panel

Instructing the Panel

Touchpads—Your System Interface

Alphanumeric Touchpads

LED Touchpads

Wireless Handheld Touchpad

Keychain Touchpads

Touchtone Phones

Panic Buttons

Beeps—How Your System Talks to You Key Beeps

Status Beeps

What Happens in an Alarm Condition

Notification by Pager

Preventing Accidental Alarms

Cancelling Accidental Alarms

Basic System Operations

Arming Your System

Arming Level 1—OFF

Arming Level 2—STAY

Arming Level 3—AWAY

Exit and Entry Delay Times

Exit Delay Example

Entry Delay Example

Extended Delay

No Delay—For Instant Alarm

Arming While a Door or Window is Open Bypassing a Sensor Directly

Bypassing a Sensor Indirectly

Was the Bypass Successful?

Basic Light Control

	4	Panic Alarms	13
	4
		Fire Panic	13
	4
		Lighting During a Fire Panic Alarm	13
	4	Resetting Smoke Detectors	13
	4	Police Panic Alarm	13
	4
		Lighting During a Police Panic Alarm	13
	4
		Auxiliary Panic Alarm	14
	5
	5	Lighting During an Auxiliary Panic Alarm	14
	5	Siren Time-out	14
	5
	5	Assigning User Codes	14
	5
		Programming Access Codes	14
	5
		Good Access Code Hygiene	14
		System Master Code Privileges	15
	6	Partition Master Code Privileges	15
		Regular User Code Privileges	15
	6
		The Touchpad Tamper Feature	15
		Changing or Erasing User Codes	15
	7	Changing a User Code	15
	7	Erasing a User Code	15
	7
	8	Setting the Time and Date	16
	8
	9	Adjusting System Sounds and Touchpad Bright-
	9
		ness	16
	9
	10	Arming Your System Silently	16
	10	Silent Arming on Demand	16
		Arming Always Silent	16
	10
		Using the Chime Feature	17
	10
		Adjusting the Volume of the Wireless Siren	17
	11
	11	Adjusting the Touchpad Display Brightness	17
	11

Using the Energy		Assigning a Time Schedule
Saver Feature	18	to Exception Opening and Closing	26
Energy Saver Example	18
Setting the Energy Saver High and		The No Activity Feature	28
Low Temperature Settings	18
Turning Energy Saver On and Off	19	Using the Panel Download Feature	28
Notification by Pager	20	System Information	28
Pager Messages	20
Streamlining the Page Report	20

Creating Time Schedules

Scheduling Consecutive Days

One Day Rollover

Multiple Day Rollover

Attaching Time Schedules

Time Schedules and Partitions

Advanced Light Control

Controlling Lights By Time Schedule

Installer Programmable Lighting

Opening and Closing Reports

When Will this Feature Be Active?

Who Will Be Paged?

What Will the Pager Report?

		Using a Partitioned System	29
	21 Global Settings		29
	21	Partition-Specific Settings	29
	21
		Jumping Partitions	29
	21
		Arming and Disarming the Other Partition	29
	22
		Programming the Other Partition	29
	22

	22	Using a Touchtone Phone to Operate Your
		System	30
	22	Phone Command Prefix	30
	23	Accessing the System from Off-site	30
		How the Panel Answers the Phone	30
	23	Codes with Remote Access Capability	30
		Touchtone Phone System Operation	31
	23
		Sending a Police Panic Alarm	31
	23
		Using the Voice Chime Feature	31
	23

	Latchkey Paging	24	Testing the System	32
	Page In the Event of . . .	24	Automatic Test Features	32
			Manual Tests	32
	Who Will Be Paged?	24
			Sensor Test	32
	Who Can Send a Page?	24	Phone Communication Test	34
	What Will the Pager Report?	24
	Latchkey Opening	24	Troubleshooting	35
	Basic Latchkey Opening	24
	Advanced Latchkey Opening	25
	Latchkey Closing	25	Appendix A: User Sheets	39
	Assigning a Time Schedule
	to Latchkey Paging	25
	Applying the Latchkey 6	25	Appendix B:
			Planning for Emergencies	45
	Notify by Exception	26
	Page In the Event of . . .	26	Appendix C:
	Who Will Be Paged?	26	Shortcuts to User Programming	49
	Who Can Send a Page?	26
	What Will the Pager Report?	26
	When Will this Feature Be Active?	26

SECTION 1:

GETTING TO KNOW YOUR

SECURITY SYSTEM

This security system is designed to protect your family and property, whether you are on the premises or away.

This manual describes how to operate your system. It describes basic arming and disarming commands as well programming instructions for system features.

The dealer or installer may have already discussed with you many details concerning your system. Specific setup information is included in the User Sheets, found in Appendix A.

Overview

Your security system is comprised of different components. Each component plays a special role in the system’s operation:

The panel is at the heart of your system. It stores the intelli-

gence to monitor all the sensors and devices in the system. The panel is the piece of equipment that initiates a call to the central

station in an alarm situation. The panel’s circuitry is enclosed in a steel cabinet and is installed out of the way of household or workplace traffic.

3

			Enter Code
	Off	Stay	Away
A	1	2	3
	No Delay	Silent	Pager
B	4	5	6
	Features	System	Menu
C	7	8	9
	Status	Lights	Bypass
D	*	0	#

	Off	Stay	Away
A	1	2	3
	No Delay	Silent	Pager
B	4	5	6
	Features	System	Menu
C	7	8	9
	Status	Lights	Bypass
D	*	0	#

Touchpads allow you to communicate with your panel. You’ll use a touchpad to arm, disarm, and program your system.

Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened.

Motion detectors in hallways or individual rooms detect a person moving across the field of detection.

Smoke and heat detectors remain alert for the presence of fire 24 hours a day.

Other environmental sensors detect freezing temperatures or carbon monoxide.

Your system may contain a

Phone Interface and Voice Module that allows you to use a Touchtone phone located onor off-site as a touchpad. The module also makes it possible to get voice feedback from speakers, guiding and informing with spoken prompts and system status reports.

A s e n s o r isT haec tsive na stoeTrdh.eim pmaendeial taeclyTthive a tc e sn tsrirale nm so nain
a le r t s t h eligp ha tnse.l. I f	t ho ep esryasttoerm r eisp omr ot sn
t h e p a n e l	c a tllshe tphoeliceen torra lf ir
m o n it o r in g s t a t io n .

4

SECTION 2:

COMMUNICATING

WITH THE PANEL

Touchpads allow you to communicate with the panel. In turn, the system can be set up to communicate with you through:

•status beeps from touchpads and speakers,

•alarm sirens,

•scrolling text on alphanumeric touchpads,

•flashing lights on LED touchpads,

•voice feedback over Touchtone phones or interior speakers, and

•system information over pagers.

Touchpads—Your System Interface

There is a broad range of touchpads that can be used with your panel—from a single-button panic sensor which sends only panic alarms, to an alphanumeric touchpad that displays text and allows extensive user programming.

Alphanumeric Touchpads

Test System Weekly	Off	Stay	Away
A	1	2	3
press both
	No Delay	Silent	Pager
B	4	5	6
press both
	Features	System	Menu
C	7	8	9
press both
	Status	Lights	Bypass
D	*	0	#

Alphanumeric touchpads are mounted on a wall and communicate by displaying text on a two-line display.

Instructing the Panel

Most of your instructions to the panel consist of this

LED Touchpads

basic pattern:

LED touchpads are mounted on

C o m m aAncdc e s s C o d e

Both Flashing

5

6

7

8

Status

a wall and communicate by

1

2

3

4

STAY AWAY

Bypass Trouble

ALARM -

Check

Off

Stay

Enter Code Power

lighting specific LEDs and LED

Test System Weekly

Away

NO DELAY

Not just anyone can walk up to a touchpad and

A

1

2

3

light patterns on the touchpad.

B

4

5

6

press both

No Delay

Silent

Pager

press both

operate your security system. Before the system

Features

System

Menu

press both

7

8

9

C

Status

Lights

Bypass

will process most commands, users are required to

D

*

0

#

enter a pre-programmed 4-digit access code.

Keychain touchpads that are enrolled as part of the

system do not require an access code, but are usu-

Wireless Handheld Touchpad

ally kept in an individual’s pocket or purse.

This touchpad is wireless and

If you would rather use an

can be carried from room to

actual key to arm and disarm

O

D

2

Y A W

room. Users can even arm the

O

F F

4

E L A

Y

3

A Y

1

S

T A

N

the system, your security

C H

IM

5

7

E

6

system from outside the home

S

T

T

8

B

9

S

A T

BY P

A S

0

U

S

dealer can install a special key

Y

S

or business.

C

O

M M

D

A N

and keyswitch in your home.

Keychain Touchpads

Keychain touchpads are handy for simple arming and disarming functions. They are wireless and can be carried off-site in a purse or pocket.

The installer can program specific buttons or button combinations to operate a gate or garage door, or to send a Police or Auxiliary panic alarm.

Touchtone Phones

Your system can be set up to allow system operation from a Touchtone phone onor off-site. This includes arming and disarming, plus system features such as checking the system

status and turning on and off lights.

Panic Buttons

Panic button touchpads are dedicated to sending only one signal— usually a Police or Auxiliary panic alarm. These touchpads are wireless and usually kept near the user.

Beeps—How Your System Talks to You

Touchpads and interior sirens produce a variety of operating beeps to inform you of different system states and operations.

Key Beeps

A Key beep is the tone you hear when you press a button on an alphanumeric, LED, or handheld wireless touchpad. The sound confirms that the button was pressed adequately. Key Beeps can be turned on or off by the installer.

5

There is more than one type of Status beep:

•Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun.

•Entry Delay beeps indicate that you’ve entered the building and the countdown to an alarm has begun. (So disarm the system as soon as you get in!)

•Chime feature beeps tell you that a door was opened.

•Protest beeps inform you that you’re trying to arm the system while there is an open door or window.

•Trouble beeps tell you that there is a problem with the system or one of its components.

•Sensor test beeps are the sound the system makes during a sensor test to indicate that a sensor was tested properly.

Status beeps are described in more detail throughout the manual.

What Happens in an Alarm Condition

When there is an alarm condition, three things happen all at once:

•Speakers and touchpads emit emergency tones

•System lights flash

•Panel notifies the central station for help.*

*Your system may or may not be monitored. If it is not monitored, no call will be made.

Status Beeps

Status beeps come from touchpads or speakers and are sounded when there is a change in the current status of the system. Status beeps are not alarms, but they do warrant your attention.

Notification by Pager

Your system can notify up to five different pagers to report events.

Some of the events include:

•System disarming

•System arming

•Trouble conditions

•Alarm conditions

For more information, see “Notification by Pager” on page 20.

6

SECTION 3:

PREVENTING ACCIDENTAL ALARMS

Your security system is engineered with advanced technology that reduces the chance of an accidental alarm caused by a technical problem. In wireless systems, this technology prevents other devices, such as garage door openers, ham radios, television remote controls, and cellular phones, from interfering with your security system.

Most accidental alarms occur when leaving the house after arming the system, or upon returning, before disarming the system.

If, for example, you arm the system, then run upstairs for something you forgot, the Exit Delay time may expire. Once the Exit Delay expires, opening an armed door or moving in front of a motion detector will cause an alarm.

Cancelling Accidental Alarms

Your system can be set up with the opportunity to cancel an accidental intrusion, Police or Auxiliary alarm. (Fire alarms cannot be cancelled.)

If the Dialer Abort feature is turned on, cancelling the alarm within a specified period will silence the siren and prevent the alarm from being reported to the central monitoring station.

Cancelling a fire alarm will silence the siren, but fire alarms are always reported. If an accidental fire alarm has sounded, follow the procedures of your central monitoring station to prevent a false dispatch.

To cancel an alarm:

1.Press 1—OFF at any touchpad.

•Alphanumeric touchpads display, “ENTER CODE.”

•On LED touchpads, the Enter Code light blinks.

2.Enter your access code.

•Alphanumeric touchpads display date and time, or programmed text.

•On LED touchpads, the Enter Code light stops blinking.

The system sounds one long beep.

If you’re using a Touchtone phone, see “Using a Touchtone Phone to Operate Your System” on page 30.

G u id e li

A c c id e n

F o llo w in g t h e s e

w a y t o w a r d p r e v eC lo s e d o o r s a n d y o u r h o u s e .

W h e n g e t t in g r e t h e t h in g s y o u w c a n e x it im m e d iaA lw a y s e n t e r a n d e la y t im e s .

M a k e s u r e y o u l a d e la y t im e s e t t h e n le a v e t h r o u a n a la r m w ill im

	W h e n y o u r e t u r
	B e a w a r e o f t h e

a n d le a r n h o w eL is t e n t o s y s t e T a k e n o t e o f in d w h ic h in d ic a t e t hI f y o u h a v e p e t le n s e s in y o u r m t h a n y o u m a y g u e y o u a r e a w a y .

C h e c k t h e lo c a t S m o k e d e t e c t o r s b e t r ip p e d b y s t S m o k e d e t e c t o r s c a n b e t r ip p e d

R e f e r t o t h e U s e t o d e t e r m i n e w h s e t t i n g s a r e f o r

7

SECTION 4:			Arming Level 1—OFF
BASIC SYSTEM OPERATIONS			Use arming Level 1 when the system is not being
This section describes:			used for intrusion detection. For example, on an
			active Saturday morning—kids playing inside and
• Arming your system.
			out, someone working in the garage, various house
• Bypassing sensors so you can arm your system			projects going on.
while a window is open.			Even though Arming Level 1 disarms the system,
• Basic light control.
			your system continues to monitor fire, smoke, and
For instructions on using a phone to perform any of
			panic alarms.
these functions, see “Using a Touchtone Phone to
			Here are some other situations in which you’d set
Operate Your System” on page 30.
			the system to Level 1—OFF:
Arming Your System			Upon entering the armed premises. When enter-
			ing the armed premises through a designated delay
Since your security needs may vary throughout the			door, the entry delay time begins. Sirens beep to
day, this system was designed with three arming lev-			remind you to disarm the system.
els to meet these different needs. By arming your			Before opening a door or window while inside or
system to a particular level, only those sensors pro-
			outside the armed premises. When you wake up
grammed to detect in that arming level will report
			in the morning and want to get your newspaper,
alarm conditions to the panel.
			you must disarm the system before opening the
No matter which level your system is in, all sensors			door to prevent an accidental alarm.
programmed to be active 24 hours a day will con-			To stop sirens and cancel an alarm. When an
tinue to report alarm conditions. This includes
			alarm condition occurs disarming the system turns
smoke detectors, fire sensors, panic buttons, and
			off any sirens.
environmental sensors.
			To disarm to Level 1—OFF using a touchpad:
			1. Press 1—OFF at any touchpad.
			• Alphanumeric touchpads display,
			“ENTER CODE.”
	L e v e l 3 — A W A Y
	A ll p e r im e t e r		• On LED	Enter Code blinks.
			s e n s o r s touchpads,r e	a c t iv e ,
	p lu s	in t e r io r s e 2n. sEntero ryours .access code.
			• Alphanumeric touchpads display,
			date and time, or programmed text.
	L e v e l 2 — S T A Y			Enter Code stops blink-
			• On LED touchpads,
	P e r im e t e r p r o t e c t io n is o n .
			ing.
	I n t e r io r s e n s o r s a r e n o t a c t iv e , s o p e o p					le
			3. The system sounds one long beep.
	a n d p e t s c a n m o v e a r o u n d f r e e ly .
			To disarm to Level 1—OFF using a keychain
S m o k e d e t e c t o r s , f ir e			touchpad:
s e n s o r s , a n d o t h r			1 — O F F
		L e v e l
e n ir o n m e n t a l		s e n s o r s	• Press the Unlock button
	I n t r u s io n d e t e c t io n o f f .
c o n t in u e t o r e p o r t
	S m o k e , h e a t , a n d e n ir o n m e n t a l
a la r m s in a ll		le v e ls .
	s e n s o r s r e m a in a c t iv e .

8

Arming Level 2—STAY

There are times when you want intrusion protection, but still want the freedom to move around within your house without setting off an alarm. For example, in the evening when your family is inside for the night. In this and similar situations, set your system to 2—STAY.

To arm to Level 2—STAY using a touchpad:

1.Close all protected perimeter doors and windows.

2.Press 2—STAY at any touchpad.

•Alphanumeric touchpads display, “ENTER CODE.”

•On LED touchpads, Enter Code blinks.

3.Enter your access code.

•Alphanumeric touchpads display, “ARMED TO STAY.”

•On LED touchpads, STAY lights up:

STAY AWAY 1	2	3	4	Bypass	Trouble
5	6	7	8
ALARM -				Check
Both Flashing				Status
				Enter Code	Power
NO DELAY

4.The system sounds two short beeps.

5.If leaving the premises, exit through a designated delay door immediately.

To arm to Level 2—STAY using a keychain touchpad:

•Press the Lock button

Your installer can set up your keychain touchpad to either:

increase the arming level each time

the Lock button is pressed

(Level 1 Level 2, Level 2 Level 3),

•or to arm directly to Level 3 with no Exit or Entry delay.

Arming Level 3—AWAY

At other times, you want every sensor to be alert: when the family goes on vacation, or at closing time.

In this and similar situations, set your system to 3—AWAY for maximum protection. All sensors are active—perimeter door and window sensors, and interior motion detectors.

To arm to Level 3—AWAY using a touchpad:

1.Close all perimeter doors and windows.

2.Press 3—AWAY at any touchpad.

•Alphanumeric touchpads display, “ENTER CODE.”

•On LED touchpads, Enter Code blinks.

3.Enter your access code.

•Alphanumeric touchpads display, “ARMED TO AWAY.”

•On LED touchpads, AWAY lights up:

STAY AWAY 1	2	3
5	6	7
ALARM -
Both Flashing

NO DELAY

4	Bypass Trouble
8
	Check
	Status

Enter Code Power

4.The system sounds three short beeps.

I f y o u r	s y s t e m 5. wExitillthrough a ndesignao ted delayrdoorm immedi: -
R e r e a d	a n d f o lloate y. w	t h e a r m in g

in s t r u c t io n s c a r e f u lly .

To arm to Level 3—AWAY using a keychain

M a k e s u r e t h a t t h e a c c e s s c o d e
			touchpad:
y o u	e n t e r e d		w a s v a lid .
I f y o u		h e a r	p rPresso tehe Locks buttonb twiceptosgo,from c h e c
s e e	if		Level 1 to Level 3, or nce to go Level 2
		a p r o t e c t e d d o o r from r w in d

to Level 3. w a s le f t o p e n .

9

Exit Delay Example

Q u ic k A r m in g

You’re about to go on an errand. You are inside

your house and have just armed the system to

T h e

Q u ic k

A r m in3—gAWAYf. e a t u r e

le t s

y o u

a r m

y o u r s y s t e m w it h o u t u s in g a n a c c e s s c o

Y o u

w ill s t ill

The interior sirens and speakers sound three status

a c c e s s

n e e d

t o e n t e r

a n

beeps, telling you that the system accepted the

t o d is a r m t h e s y s t e m .

command and has started the Exit Delay time.

Stay

During the Exit Delay time, the system sounds one

2

short beep every 4 seconds. During the last 10 sec-

F r o m

L e v e l 1onds— ofO ExitF FDelay, you’ll hear one beep every sec-

s im p ly p r e s s 2 f o r

ond.

L e v e l 2 — S T A Y .

You must leave through the designated delay door

Away

before you hear three consecutive short beeps, indi-

cating the Exit Delay time has ended.

3

F r o m L e v

1 o r

2 ,

p r e s s 3

E x it

D e la y

L e v e l

3 —

Y .

B

E

E

P

S

C o n t a c t y o u r

t h eA fEtxeitr

tDheelasye,c o n d

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in s t a lley oru 'llif hyyeoaour'llu3'dh e a r oounned

boefe qp u ic k

lik e

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t h is f e a t u r e .

Entry Delay Example

Exit and Entry Delay Times

You are returning to your house that is armed to

Level 3—AWAY. When you unlock and enter the

designated delay door, the interior sirens and

After arming your system, you need time to exit the

speaker sound two short beeps every two sec-

building so you won’t set off an alarm. Likewise,

onds. This tells you that the Entry Delay time has

upon returning to your home or business, you’ll

begun and reminds you to disarm the system to

need enough time to open the door and get to a

avoid setting off an alarm.

touchpad to disarm the system.

During the last 10 seconds of Entry Delay, you’ll

• The Exit Delay is a period of time long

hear one beep every second.

enough to let you leave through a des-

Your installer will work with you to decide which

ignated delay door after arming the

door(s) should be delay door(s), and determine the

system.

• The Entry Delay is a period of time long

delay times that will work best for you and your fam-

ily. Then, the installer will program the Exit and

enough to let you unlock a designated

Entry Delay times into your system.

delay door and get to a touchpad to

disarm the system.

E n t r y

D e la y

B

E

E

P

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10

Extended Delay

In some situations, additional time is

needed to arm or disarm the system.

In these instances, the installer can program an Extended Delay time, giving you

as much as 16 additional minutes to arm or disarm the system before setting off an alarm.

Refer to the User Sheets to determine if there is an Extended Delay for your delay door(s). If there is, add that to the Entry and Exit Delay times to determine the actual delay times you have.

No Delay—For Instant Alarm

You can choose to turn off the Entry and

Exit Delays, causing the delay doors to

arm immediately. Anyone entering the house through the delay door when the system is set to No Delay would immediately cause

an alarm.

No Delay is normally used:

•When you’re staying at home, after you’ve armed the system.

•When you’re arming your house from the outside. (You must have a wireless touchpad in order to do this.)

Arming to Level 2 or 3 with No Delay, using a touchpad:

1.Close all perimeter doors and windows.

2.Exit the premises if arming to 3—AWAY.

3.Enter:

2 + CODE or 3 + CODE.

The system sounds two or three short beeps.

4.Immediately after hearing the beeps, press 4 for No Delay.

On LED touchpads, No Delay lights.

STAY AWAY 1	2	3	4	Bypass	Trouble
5	6	7	8
ALARM -				Check
Both Flashing				Status
				Enter Code	Power
NO DELAY

Changing the arming level will restore delay doors to their normal Exit and Entry Delay times.

Arming While a Door or Window is Open

It is possible to arm your system while leaving a door or window open. This is useful if, for example, you like to sleep at night with the window open.

If the door or window has a sensor installed on it, the system must be told to ignore, or bypass, that sensor when it’s open. All other sensors will remain active.

REMEMBER:

When a sensor is bypassed, you are allowing that door or window to go unprotected.

There are two methods for bypassing a sensor:

•Directly — After arming the system, bypass door/window sensors before you open them. You must know the sensor number of the door or window you wish to bypass.

•Indirectly — As you are arming, bypass sensors on already-open doors and window. This method should not be used in UL-listed installations.

Bypassing a Sensor Directly

Use this method if the system is armed and you would like to open a window without disarming.

Refer to the User Sheets in Appendix A to determine what the sensor number is for the door, window, or motion detector you wish to bypass.

To bypass sensors directly using an alphanumeric or LED touchpad:*

1.Close all doors and windows.

2.Arm your system to the desired level.

3.At any touchpad:

Enter BYPASS + CODE + sensor number.

•Alphanumeric touchpads display, “BYPASSED.”

•On LED touchpads, the Bypass LED lights up:

STAY AWAY 1	2	3	4	Bypass	Trouble
5	6	7	8
ALARM -				Check
Both Flashing				Status
				Enter Code	Power
NO DELAY

4.If the touchpad displays “INVALID” or the Bypass LED does not light, make sure that you entered a valid sensor number. Heat and smoke sensors cannot be bypassed.

5.Bypass other sensors, if necessary, by repeating Step 3.

6.The bypassed door or window can now be opened.

*You cannot bypass sensors directly using a keychain touchpad.

11

Was the Bypass Successful?

To confirm that a sensor was bypassed successfully press the STATUS button on the touchpad:

•On alphanumeric touchpads, a list of bypassed sensors is displayed.

•On LED touchpads, the LEDs of those bypassed sensors flash for 2 or 3 seconds along with the Bypass LED.

Bypassing a Sensor Indirectly

Use this method if you are arming the system and would like to bypass doors and windows already open.

To bypass sensors indirectly using an alphanumeric or LED touchpad:

1.Leave open only those doors and windows that are to remain open. Close all others.

2.Arm your system to the desired level. The touchpad will emit protest beeps because of the open sensor(s).

3.At any touchpad:

Enter BYPASS.

•Alphanumeric touchpads display, “SENSOR 01 BYPASSED,” for example.

•On LED touchpads, the Bypass LED lights up.

4.The system sounds arming level beeps to indicate that the system is armed and open sensors have been successfully bypassed.

Disarming the system will undo the bypassing. When you arm the system again, those sensors will arm.

To bypass sensors indirectly using a keychain touchpad:

•Press the Lock button once to arm the system and again to bypass open sensors:

+

STAY AWAY 1	2	3	4	Bypass	Trouble
5	6	7	8
ALARM -				Check
Both Flashing				Status
				Enter Code	Power
NO DELAY

Basic Light Control

There are two kinds of light control:

•Basic light control, offering instant light control at any touchpad, and

•Advanced light control, in which lights turn on and off automatically according to specific situations. See “Advanced Light Control” on page 22.

To turn all lights on or off:

•From any touchpad:

Press 0 + 0.

•From a 4-button keychain touchpad:

Press (the LIGHTS button).

To turn a specific light on or off*:

•From any touchpad, press 0 + light number.

You cannot turn on a specific light using a keychain touchpad.

*Refer to the User Sheets in Appendix A to determine which light number is associated with which lamp.

For system lights to respond to basic and advanced light commands, the light switches must be turned on.

12

Checking the Status of Your System

Checking the system status means finding out about the current condition of your system. This includes finding out if any sensors are currently bypassed, whether or not the AC power and backup battery are okay, the nature of the most recent alarm, and more, depending on the features in use and the equipment in your system.

Check the system status if:

•Your system sounds trouble beeps (five short beeps every minute).

•Alphanumeric touchpads display a blinking asterisk.

•Trouble is lit on an LED touchpad.

STAY AWAY 1	2	3	4	Bypass	Trouble
5	6	7	8
ALARM -				Check
Both Flashing				Status
				Enter Code	Power
NO DELAY

Short System Status

A Short Status indicates the current arming level, sensor status (whether open or bypassed), low battery, or supervisory, AC power or backup battery failures.

To get a Short System Status:

•Press ‚ (STATUS button).

Interior sirens sound beeps according to the current arming level.

Alphanumeric touchpads display the status information, for example: “SENSOR O2 OPEN.”

On LED touchpads, if any sensor is in trouble, the Trouble and the corresponding sensor LED flash at the same time. If Trouble is on, but no sensor number is lit, try troubleshooting the problem before calling the installer.

If an alarm or system trouble condition has recently occurred, it will be displayed on an alphanumeric touchpad the first time you perform a Short or Full Status check. Performing a system status check a second time will display the system status including any trouble conditions.

If any alarm or system trouble is active, it will show up in every status check until the system is disarmed.

Full System Status

A Full Status combines the Short Status information with added details about specific system features.

To get a Full System Status:

•Press ‚ + ‚.

Interior sirens sound beeps according to the current arming level. Alphanumeric touchpads display the status information, for example, “SENSOR 03 BYPASSED,” “SYSTEM BATTERY IS OK,” “AC POWER IS OK,” “TEMPERATURE 72 DEGREES.”

Note There is no Full System Status available from an LED touchpad.

SECTION 5:

PANIC ALARMS

Panic alarms are easily activated from any touchpad to quickly alert the central monitoring station to a Fire, Police, or Auxiliary emergency. A panic alarm can be sent at any time, regardless of the current arming level: 1—OFF, 2—STAY, or 3—AWAY.

This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dispatched immediately.

Each type of panic alarm sounds and reacts differently when activated.

Type of Alarm	Alarm Sound
Fire	Repeating series of three beeps

Continuous tone

Police

Rapid beeps

Auxiliary

Fire Panic

The Fire panic alarm sounds from all interior and exterior sirens. On monitored systems, the central monitoring station responds by calling the fire department.

To activate a Fire panic alarm from a touchpad:

•Press and hold both Fire buttons for 2 seconds.

Lighting During a Fire Panic Alarm

If your system is equipped with system lighting, all system lights will turn on and remain on during a Fire panic alarm.

13

Resetting Smoke Detectors

Hardwired and wireless smoke detectors used with this system automatically reset themselves.

To reset a smoke alarm:

•Disarm the system.

The smoke detector will reset once all the smoke has cleared.

In some cases, the installer may have installed a smoke sensor reset switch which you’ll need to press.

1.Disarm the system.

2.The light on the smoke detector remains lit until the smoke clears.

3.Disarm system again to reset hardwired detectors.

Police Panic Alarm

The Police panic alarm sounds from all interior and exterior sirens, scaring off any intruder and alerting neighbors to the trouble. On monitored systems, the central monitoring station responds by calling the police.

To activate a Police panic alarm using a touchpad:

•Press and hold the Police button(s) for 2 seconds.

To activate a Police panic alarm from a keychain touchpad*:

•Press and hold the Lock and

Unlock buttons at the same time for 2 seconds.

*The installer must configure the Police panic alarm to work this way.

Lighting During a Police Panic Alarm

If your system is equipped with system lighting, all system lights will flash continuously during a Police panic alarm.

14

	Auxiliary Panic Alarm	SECTION 6:
		ASSIGNING	USER CODES

The Auxiliary panic alarm sounds from interior sirens only. It is typically set up by your security dealer, based on your specific needs. On monitored systems, the central station responds by calling the service or agency you specified through your dealer, such as an ambulance service.

To activate an Auxiliary panic alarm from a touchpad:

•Press and hold the AUXILIARY button(s) for 2 seconds.

To send an Auxiliary panic alarm from a keychain touchpad:

•Press and hold the Lights and Star buttons at the same time for 2 seconds.

Lighting During an Auxiliary Panic Alarm

If your system is equipped with system lighting, all system lights will turn on and remain on during an Auxiliary panic alarm.

Siren Time-out

If the system is not disarmed after an alarm, the sirens will continue to sound until the time-out period is reached. The time-out period can be changed by the installer, but is usually 4 minutes.

Even though reaching the time-out stops the sirens, the alarm will still be in progress and will remain so until the system is manually disarmed.

The system requires a valid access code before it will process most commands.

There is one System Master code which serves as the primary User Programming code for your system. Only a very limited number of users will need to know this code.

There are two Partition Master codes (one for each partition) which allow access to system operations in their respective partitions.

There are 60 Regular User codes which act like keys to arm and disarm the system. If necessary, they can be assigned to neighbors, baby-sitters, or repair persons for temporary use. Regular user codes can be changed in User Programming and are easily deleted from the system when no longer necessary.

Programming Access Codes

The code you use to enter User Programming determines which access codes you’ll be able to change.

A user code can be given certain attributes which limit what the user can do within the system. These attributes can be changed only by a dealer over the phone by using ITI downloading software.

The User Sheets in Appendix A provide a location for you to record the actual user codes and the attributes of each. If you would like any of the attributes changed for any code, contact your dealer.

Good Access Code Hygiene

To preserve the integrity of your system, keep access codes confidential and

delete extra codes as soon as they

are no longer needed.

We recommend that you avoid using obvious code

patterns such as 1234 or 1111, 2222, etc.

System Master Code Privileges

Using the System Master code to enter User Programming allows you to:

•Change the System Master code.

•Change or delete the Partition Master code in the current partition.

•Change or delete Regular User codes in the current partition.

The System Master default code is 1234. It is important that you change this default and write the new code on the User Sheets in Appendix A.

Partition Master Code Privileges

Using the Partition Master code to enter User Programming allows you to:

•Change the Partition Master code in the current partition

•Change or delete the Regular User codes in the current partition

15

Changing a User Code

To change or assign a user access code:

1.Enter User Programming by pressing

9 + System or Partition Master CODE.

2.Press B until the touchpad displays “USER CODES,” then press ƒ.

3.Press B until the touchpad displays the type of code you wish to change, then press ƒ. For example, if you want to change a Regular User code, press ƒ when the touchpad displays “REGULAR USER CODES.”

4.Enter the new code and press ƒ.

If you’re changing a Regular User code, press

B until the touchpad displays the user code number you wish to change. Then proceed to enter the new code and press ƒ.

5.Press B to move to another code, or

‚ + 7 + ƒ to exit User Programming.

Note The system will not accept the same code for two different users.

Regular User Code Privileges

You cannot enter User Programming with a Regular User code.

The Touchpad Tamper Feature

The installer can program your system to send a Police alarm in the case of possible touchpad tampering.

If more than 40 keys are pressed when the system asks for a code, and those keystrokes are not part of a valid access code, a siren will sound.

Changing or Erasing User Codes

An LED touchpad or Touchtone phone can be used to change or erase user codes, but an alphanumeric touchpad works much better because of its extensive feedback.

See Appendix C for LED and phone programming instructions.

Erasing a User Code

When a code is deleted from the system, that code no longer acts as a key for operating the system in any manner.

When a code is deleted, it appears as 4 asterisks on alphanumeric touchpads:

To erase a user code:

1.Enter User Programming by pressing

9 + System or Partition Master CODE.

2.Press B until the touchpad displays “USER CODES,” then press ƒ.

3.Press B until the touchpad displays the type of code you wish to erase, then press ƒ.

4.Enter the System Master or Partition Master code you used in Step 1 and press ƒ.

The deleted code appears as, for example, “USER 01 — .”

5.Press B to move to another code, or

‚ + 7 + ƒ to exit User Programming.

16

	SECTION 7:						SECTION 8:
	SETTING THE TIME AND DATE						ADJUSTING SYSTEM SOUNDS AND
	Although the installer usually sets the time and date						TOUCHPAD BRIGHTNESS
	at the time of installation, the user can change it						Arming Your System Silently
	when necessary.
		To set the system’s time and date using an alpha-
							Use the Silent Arming feature to arm your system
		numeric touchpad:
							without disturbing people throughout the house
	1.		Enter User Programming by pressing
							with arming status beeps. There are two methods
			9 + System or Partition Master CODE.
							for implementing Silent Arming:
			The touchpad displays “SYSTEM MENU,”
							• Silent on Demand
			briefly, then “USER CODES.”
		2. Press B until the touchpad displays					(User presses 5 before arming.)
			“TIME AND DATE,” then press ƒ.				• Arming Always Silent (Silent Arming feature on).
	3.		Enter the correct time in 24-hour format,				Regardless of the method employed, when Silent
			then press ƒ. For example, if the current				Arming is in effect, no Exit beeps sound.
			time is 7:23 a.m., enter 0723.
			The touchpad displays, “TIME 7:23 PM.”				Silent Arming on Demand
		4. To set the current date, press B.
		5. Enter today’s date as 6 digits (mm/dd/yy)					Pressing 5 before arming silences arming status
			and press ƒ. The touchpad displays,				beeps from touchpads and interior sirens.
			“DATE 12/07/99,” for example.				To use Silent Arming on demand:
	6.		Press ‚ + 7 + ƒ to exit User Program-
							1.		From any touchpad, press 5.
			ming.
							2.		Within 4 seconds enter:
		To set the system’s time and date using an LED
									2 + CODE or 3 + CODE.
		touchpad:
									Alphanumeric touchpads display, “SILENT
	1.		Enter User Programming by pressing
									ARM ON” for 5 seconds before displaying
			9 + System or Partition Master CODE.
									the arming level.
	2.		Press ‚ + 1 + 0.
	3.		Enter the correct time in 24-hour format,				Arming Always Silent
			then press ƒ.
	4.		To set the current date, press				Turning this feature on in User Programming means
							that the status beeps that come from touchpads and
			‚ + 1 + 1.
							interior speakers while arming will always be silent.
	5.		Enter today’s date as 6 digits (mm/dd/yy)
			then press ƒ.				You will not have to enter 5 before arming, as
	6.		Press ‚ + 7 + ƒ to exit User Program-				with Silent Arming on Demand.
			ming.				To enable Silent Arming:
							1. Enter User Programming by pressing
			2 4 -		H o u r F o r m a	t			9 + System or Partition Master CODE.
	0 0						2.		Al hanumeric touchpads:
				M: 0id0 n0 ig8 8:h0:t0 01 6a4:m0: 0 0					p m
	0 1								• Press B until the touchpad displays
				1: :0 0 0 9a9:m0: 0 01 7a5:m0: 0 0 p m
	0 2			2: :0 0 01 01a:0:m00108 6:a0:m0			0		“OPTIONS,” then press ƒ.
									p m
	0 3			3: :0 0 01 11a:1m0:00109 7:a0:m0 0					• Press B until the touchpad displays
									p m
	0 4								“SILENT ARMING OFF,” for example.
				4: :0 0 01 2a:Nm0o0o2n0 8: 0: 0 0 p m
	0 5			5: :0 0 01 3a1:m0: 0 02 1p9:m0: 0					LED touchpads:
							0 p m
	0 6			6: :0 0 01 4a2:m0: 0 02 21p:0m:00 0					• Press ‚ + 4 + 1.
									p m
	0 7			7: :0 0 01 5a3:m0: 0 02 31p:1m5:95 9 p m