Iti COMMANDER 2000 User Manual
Security System
Owner’s Manual
®
®
Interactive Technologies Inc.
2266 North 2nd Street
North St. Paul, MN 55109
FCC Notices
FCC Part 15 Information to the User
Changes or modifications no t expressly approved by Interactive Techno logies, Inc. can void the user’s
authority to operate the equipment.
FCC Part 15 Class B
This equipment has been tested and foun d to comply with th e li mits for a Class B digi ta l device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate ra dio frequency e nergy and, if no t installe d and us ed in
accordance with the inst ructions, may cause harmful interference to radio com munications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipm ent off and on, the user is encouraged to try to correct the interferenc e b y one
or more of the following mea s ures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the affected equipment and the Panel receiver to separate ou tlets, on different branch ci r-
cuits.
Consult the dealer or an experienced radio/TV technician for help.
Commander and ITI are registered trademarks of Interac tive Technologies, Inc.
Magic Key is a trademark of Interactive Technologies, Inc.
Energizer is a registered trademark of Eveready, Inc.
Ultralife is a registered trademark of Ultralife Batteri es, Inc.
X-10 is a registered trademark of X-10 (USA) Inc.
For reprints order: 46-585-01-ITI Rev. D
Cover 46-702-ITI
Text: 46-701-ITI Rev. B
Copyright ITI 1998
TABLE OF CONTENTS
ECTION
S
NTRODUCTION
I
How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Typical System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ECTION
S
OW THE SYSTEM COMMUNICATES TO YOU
H
Panel Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Alarm Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
System Status Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ECTION
S
ASIC SYSTEM OPERATIONS
B
Using Access Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Entering and Exiting Premises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Arming and Disarming Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activating Emergency Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1–
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wireless Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wireless Touchpads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Sirens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2–
. . . . . . . . . . . . . . . . . 11
3–
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Primary Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Temporary Access Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Secondary Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Entering the Premises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Exiting the Premises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning System Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning System On (STAY and AWAY). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Police, Fire, and Auxiliary/Medical Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Silent Duress Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
iii
ECTION
S
DVANCED SYSTEM OPERATIONS
A
Arming with No Alarm Delay (NO DELAY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Bypassing Normally Armed Sensors (BYPASS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Chime Feature (CHIME). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Controlling Lights (LIGHTS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using and Programming the Magic Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Keychain Touchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Checking the System Status (STATUS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Checking for Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adjusting Panel Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
ECTION
S
AINTAINING YOUR SYSTEM
M
Required System Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Replacing Panel Backup Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing Smoke Sensor Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Replacing Other Sensor Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4–
. . . . . . . . . . . . . . . . . . . . . . . . .27
Panel Light Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
User Light Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Magic Key Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5–
. . . . . . . . . . . . . . . . . . . . . . . . . . . .39
ECTION
S
ROUBLESHOOTING YOUR SYSTEM
T
ECTION
S
LANNING FOR EMERGENCIES
P
Floor Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
PPENDIX
A
LARM SYSTEM NOTICE
A
LOSSARY
G
NDEX
I
6–
. . . . . . . . . . . . . . . . . . . . . . . .45
7–
. . . . . . . . . . . . . . . . . . . . . . . . . . . .49
A–
53
55
57
iv
SECTION 1–
INTRODUCTION
Congratulations on your selection of the Commander 2000 security system! This system is
designed to provide you with years of dependable service.
This manual includes step-by-step instructions for the prop er use o f your secur ity system. Read this
manual before you begin using your system.
How the System Works
The Commander 2000 security system is a wireless, supervised system. Wireless means
that most sensors use radio waves instead of wires to communicate with the Control Panel
(panel). With a supervised system, the wireless sensors communicate with the panel on a
regular basis. There are three features that are unique to supervised security systems:
Automatic Sensor Communication Testing
The system receives a signal from each sensor every 64 minutes. This signal tracks
sensor communication.
User Friendly Arming
The system tracks the status of each sensor and sounds protest beeps if sensors are
open or have a trouble condition when yo u attempt to arm. If you ignor e these protest
beeps, the panel automatically bypasses the protesting sensor(s) and arms the system
to the desired level.
Sensor Battery Monitoring
The system notifies you of sensors with low batteries.
These three features help ensure that your Commander 2000 system handles alarm conditions in the appropriate manner.
Typical System Components
Figure 1 shows a typical system configuration, highlighting the d evices that communicate
with the panel and the devices that the panel controls in response to system conditions.
A description of typical system components begins on page 8.
5
THESE DEVICES R EPO RT TO THE PA NEL.
DOOR/W INDOW SENSO R
IT I P A R T N O . 6 0 -6 8 6 - 4 3
PIR M OTION DETECTO R
IT I P A R T N O . 6 0 - 6 3 9 -4 3
SM O KE SEN SO R
IT I P A R T N O . 6 0 - 6 6 8 -4 3
4-BUTTON KEYCHAIN TOUCHPAD
IT I P A R T N O . 6 0 -6 0 6
OFF
STAY AWAY
123
NO DELAY
4
5
6
CHIME
8
7
9
STATUS
BYPASS
BY
ST
0
COMMAND
Hi-TEC H HANDHELD TOUCHPAD
IT I P A R T N O . 6 0 - 6 8 7 -4 3
SHO CK SENSO R*
IT I P A R T N O . 6 0 - 7 0 6 -4 3
*NOT INVESTIGATED BY UL.
6
Figure 1
8333G 49B .D S F
. Typical System Components
QUICK REFERENCE CARD
3
1
45
2
P
OWER
R
EADY
S
TAY
A
WAY
NO D
ELAY
STATUS
T
ROUBLE
67
BYPASS
8
90
COMMAND
POLICE
FIRE
AUXILIARY
THESE CO M PONEN TS RESPO ND TO
COM M ANDS FRO M THE PANEL.
SLIM LINE HARDW IRE
INTERIOR SIREN AND PIEZO
IT I P A R T N O . 6 0 - 4 8 3 -0 1
EXTERIO R SIREN
IT I P A R T N O . 1 3 - 0 4 6
CONTROL PANEL
IT I P A R T N O .
60-676-43-8Z
60-676-43-17Z
PRO CESSES IN FORM ATION REC EIVED FRO M
SOME SENSO RS AND CONTROLS OTHER
SENSO RS AND CO M PONEN TS IN RESPO NSE
TO INFORM ATION RECEIVED.
USER CONTROLS SYSTEM FROM HERE.
INSTALLER PROG RAMS PANEL FROM HERE.
TELEPHON E LIN E
X-10 POW ERHOUSE
X-10 LAMP MODULE
IT I P A R T N O . 1 3 - 2 0 4
Lamp Module
1
15
13
11
9
UNIT
A
O
M
I
HOUSE
CENTRAL STATIO N
3
5
7
C
E
GK
8333G 33B .D S F
7
Panel
The panel is your security system’s most vital component (see Figure 2). It performs four main functions:
■ Lets you operate the system and set system options.
■ Provides you with feedback from the system through indicator lights, voice
messages, and status and alarm beeps.
■ Receives signals from wireless sensors and wireless touchpads throughout
the premises.
■ Responds to alarm and tr o uble conditions by reporting with voice and alarm
sounds; controlling output devices, including sirens and X-10
ules; and if necessary, contacting your monitoring service over the phone
line.
INDICATO R LIGHTS EMERGENCY BUTTONS
®
Lamp Mod-
P
OW ER
R
EADY
S
TAY
A
WAY
NO D
T
ROUBLE
ELAY
1
6
STATUS
OPERATION BUTTO NSBUILT-IN SPEAKER
2
7
BYPASS
3
8
5
4
90
COM MAND
POLIC E
FIR E
AUXILIARY
8333G 06A .D S F
Figure 2. Panel Lights, Buttons, and Speaker
Wireless Sensors
Wireless se nsors are yo ur s ecuri ty s yst em’s detection devices. They perform two
functions:
■ Notifies the panel if a change in the normal state of a sensor occurs. For
example, if the system is armed and you open a protected door, the sensor
reports to the panel and an intrusion siren sounds.
8
■ Checks in with the panel approximately every hour to indicate proper opera-
tion. If a sensor fails to report to the panel within a specified time (programmed by your security consultant), a communication failure is reported
to the monitoring service and the system sounds trouble beeps (see Section
6, "Troubleshooting Your System").
Wireless Touchpads
Wireless touchpads let you operate the system inside or outside the premises. A
wireless touchpad’s range will vary, depending on the conditions of the premises
and the location of the panel relative to the wireless touchpad.
NOTE: The Energy Saver option, shown on button 5 of the Hand-
held and Wall-Mount Wireless Touchpads, is not available
with the Commander 2000.
Sirens
Sirens create two types of sounds, which alert you to the following:
■ Alarm conditions
■ System status
9
10
SECTION 2–
HOW THE SYSTEM COMMUNICATES
TO YOU
This section describes how your security system uses indicator lights, alarm sounds, status beeps,
and voice messages to communicate system information to you.
Panel Indicator Lights
The indicator lights on the panel provide system status information. Table 1 describes
what each light means.
Table 1
. Panel Indicator Lights
Indicator Light
POWER AC power is on,
READY System is ready
STAY System is armed
AWAY System is armed
NO DELAY Delay is off. Delay is on. ____
TROUBLE
† All lights scrolling indicates either a phone test or sensor test is on, or an armed sensor is activated.
STATUS
Press
‡ All lights on steady indicates that the panel has lost its memory. Contact your security consultant
immediately.
All lights blinking indicates that the system is in program mode. Contact your security consultant
∆
immediately.
†
and backup batteries are good.
to arm.
to level 2.
to level 3.
for a description of the condition.
ON
____
‡
OFF Blinking
AC power is OFF,
and backup batteries are okay.
Perimeter or interior sensors are
open, not ready to
arm.
____
____
System operating
normally.
AC power is on, and backup
batteries are bad.
Perimeter sensors are ready to
arm, but interior sensors are
open and system can only
arm to level 2.
System is armed to level 2,
with sensors bypassed.
System is armed to level 3,
with sensors bypassed.
System is not operating properly. Press
message of the problem.
STATUS
∆
for a voice
11
Alarm Sounds
Exterior and interior sirens make three alarm sounds on the premises (see Table 2). Fire
alarms take precedence over auxiliary/medical alarms, which in tur n take precedence ov er
police alarms.
Table 2
. Siren Alarm Sounds
Siren Type Description of Siren Sounds
Fire Alarm Steady tone
Police Alarm Slow ON-OFF-ON-OFF
Auxiliary/Medical Alarm* Fast ON-OFF-ON-OFF
* Interior sirens only
12
System Status Beeps
The panel speaker and interior sirens provide system feedback by sounding status beeps.
Table 3 describes the status beeps you may hear from your panel.
Table 3
. Understanding Status Beeps
Type Pattern Indicates
1 beep System disarmed to level 1.
Arm-
ing
Level
Entry
Delay
Chime
Protest
Trouble
2 beeps
3 beeps
2-beep continuous
sequence *
3-beep continuous
sequence *
2-beep (1 long, 1
short)
2-beep continuous
sequence (1 long,
1 short)
6-beep sequence,
once every minute
System armed to level 2, or armed to level 2 and exit delay
has expired.
System armed to level 3, or armed to level 3 and exit delay
has expired.
System armed to level 2 and entry delay is in progress.
System armed to level 3 and entry delay is in progress.
System disarmed to level 1 with chime feature on while an
exterior sensor opened.
1. System disarmed after an alarm from a wireless touchpad,
including Keychain Touchpad.
2. Attempt to arm to level 2 while the READY light is OFF,
indicating an exterior sensor is open.
3. Attempt to arm to level 3 while the READY light is OFF
(indicating an exterior sensor is open), or bli nkin g (indicat ing an interior sensor is open).
1. System has AC power failure.
2. System has low sensor battery.
3. System has failure to communicate.
4. System has sensor failure.
5. System has low battery.
6. System’s memory is clear.
STATUS
Press
6, "Troubleshooting Your System"), or contact your security
consultant.
for a voice message of the problem (see Section
* Entry delay beeps sound at a more rapid pace if an alarm has occurred. Exit the premises immediately
and call for emergency help from a neighbor’s phone.
13
Voice Messages
The panel speaker announces voice messages of system and sensor information. These
messages are described as they are encountered throughout this manual.
14
SECTION 3–
BASIC SYSTEM OPERATIONS
This section describes how to perform the basic system operations, including: using access codes,
entering and exiting the premises, turning the system on and off, and activating emergency alarms.
Using Access Codes
An access code is a four-digit number that lets you op erate the system and prevents unauthorized use of the system. An access code is required for most system commands (unless
you are using the Magic Key™).
WARNING: Select access codes you and other system users will
remember. If you forget your primary access code, contact your security consultant.
Primary Access Code
The primary access code allows you to perform all system commands. The system allows you to have one primary access code. The default primary access
code is 1234. You should change your primary access code from the default to a
number that you can remember.
To change your primary access code
■
1. Enter primary
The panel beeps once.
2. Enter the new primary
After five seconds, the panel announces,
indicating that the primary access code was changed.
NOTE: Because the first two digits of your duress code are the
NOTE: If your temporary access code is disabled, then changing
ACCESS CODE + STATUS + 8.
ACCESS CODE.
same as the first two digits of the primary access code,
when you change the primary access code, the duress
code also changes (see "Silent Duress Alarm" on page 25).
your primary access code will automatically make your
old primary access code
code. If you want the temporary acce ss code to remain
disabled, you must disable it again using your new primary
:
[new primary access code] OK
the new temporary access
,
15
access code each time you change your primary access
code.
Temp orary Ac cess Code
The temporary access code allows you to perform all system commands except
changing access codes and bypassing sensors directly. The system allows you to
have one temporary access code. You might give the temporary access code to a
babysitter or other serv ice personnel.
■
To add or change the temporary access code:
1. Enter primary
The panel beeps once.
2. Enter the temporary
After five seconds, the panel announces, [temporary access code] OK,
indicating that the temporary access code was changed.
■
To disable the temporary access code:
1. Enter primary
The panel beeps once.
2. Enter the primary
After five seconds, the panel announces, [primary access code] OK, indi-
cating that the temporary access code was deleted.
NOTE: If your temporary access code is disabled, then changing
ACCESS CODE + STATUS + 7.
ACCESS CODE.
ACCESS CODE + STATUS + 7.
ACCESS CODE.
your primary access code will automatically make your
old primary access code the new temporary access
code. If you want the temporary acce ss code to remain
disabled, you must disable it again using your new primary
access code each time you change your primary access
code.
Secondary Access Codes
Secondary access codes allow you to perform all system commands, except
changing access codes and bypassing sensors directly. You can have up to four
secondary access codes. The secondary access codes can b e used in the same way
as the temporary access code, except the secondary access codes can only be set
and changed by your security consultant.
16
Entering and Exiting Premises
While the system is armed, delay times let you enter or exit throu gh designated delay
doors without causing an alarm. A delay door is any door that is assigned a delay time. If
you activate any sensor before you open the delay door, an instant alarm sounds. When
entering the armed premises, you must disarm the system within the entry delay time.
After arming the system, you must exit the premises before the exit delay time expires.
There are two types of delays: standard and extended. Your security consultant will set up
and explain your system’s delays. Contact your security consultant to have your delay
times changed.
Entering the Premises
To prevent an alarm when entering the armed premises, you must:
■ Enter the extended delay door and disarm the system within the extended
delay time.
or– Enter the standard delay door and disarm the system within the standard
entry delay time.
or– Ente r the exte nded d elay door, then enter the standard delay doo r and d isar m
the system within the standard entry delay time or within the time remaining
for the extended delay, whichever is less.
Example: The extended delay is set to 4 minutes, and the standard entry delay is
set to 32 seconds. If you enter th e extended delay doo r and then open th e standard
delay door after 3 minutes and 50 seconds, you have 10 seconds to disarm the
system.
If you enter the extended delay door and open the standard delay door after 2
minutes, the extended delay is canceled and you have 32 seconds to disarm the
system.
Exiting the Premises
To prevent an alarm when exiting the armed premises, you must:
Exit the standard delay door within the standard exit delay time.
■
or– Exit the extended delay door within the standard exit delay and the remain-
ing extended delay.
Example: The standard exit delay is set to 32 seconds, and the extended delay is
set to 4 minutes. If you arm your system and exit the standard delay door in 22
seconds, then you must exit the extended delay do or withi n 4 minut es and 10 s econds.
17
Arming and Disarming Your System
This section describes levels of security and how to arm and disarm the system.
Turning System Off
OFF
1
Use level 1 (
tem armed to level 2 or 3 and when canceling an accidental alarm. Level 1 disarms your perimeter and interior sensors. The 24-hour sensors (such as smoke,
heat, freeze, emergency buttons, and fire pull stations) always remain armed.
CAUTION: Do not enter the premises if you hear sirens. Call
To disarm the system from the panel or a Handheld
■
OFF
) to turn the system off when entering the premises with the sys-
for emergency help from a neighbor’s phone.
Touchpad:
1. Enter the premises through a delay door when the system is armed to leve l 2 or 3.
The panel and interior sirens sound entry delay beeps for the entire delay or
until you disarm the panel. You must disarm the system before the delay
time expires, or an alarm occurs.
CAUTION: Exit the premises immediately if the entry delay
beeps sound at a more rapid pace. This indicates
an alarm has occurred. Call for emergency help
from a neighbor’s phone.
2. Enter
3. Press
ACCESS CODE + 1.
The AWAY or STAY light turns off, and the panel and interior sirens sound
an arming level beep, and the panel announces,
disarmed from the panel.
CAUTION: If you disarm the system before entering the
premises, do not enter the premises if you hear
protest beeps. This indicates an alarm has
occurred. Call for emergency help from a
neighbor’s phone. For more information on this
feature, contact your security consultant.
STATUS
to learn if there are any system problems.
Alarm system is OFF, if you
18
■ To disarm the system from a Keychain Touchpad:
1. Enter the premises through a delay door when the system is armed to leve l 2 or 3.
The panel and interior sirens sound entry delay beeps for the entire delay or
until you disarm the panel. You must disarm the system before the delay
time expires or an alarm occurs.
CAUTION: Exit the premises immediately if the two- or three-
beep sequence sounds at a more rapid pace.
This indicates an alarm has occurred. Call for
emergency help from a neighbor’s phone.
2. Press the D isarm button on the Keycha in Touchpad. The AWAY or STAY light turns off, and the panel and interior sirens sound
one short beep.
NOTE: Pressing the Disarm button will not disarm the system if an
alarm was generated by simultaneously pressing the arm
and disarm buttons.
CAUTION: If you disarm the system before entering the
premises, do not enter the premises if you hear a
two-beep continuous sequence (1 long, 1 short).
This indicates an alarm has occurred. Call for
emergency help from a neighbor’s phone. For
more information on this feature, contact your
security consultant.
3. Press the
STATUS
button to learn if there are any system problems.
To disarm the system using a Magic Key:
■
1. Enter the premises through a delay door when the system is armed to leve l 2 or 3.
The panel and interior sirens sound entry delay beeps for the entire delay or
until you disarm the panel. You must disarm the system before the delay
time expires or an alarm occurs.
CAUTION: Exit the premises immediately if the entry delay
beeps sound at a more rapid pace. This indicates
an alarm has occurred. Call for emergency help
from a neighbor’s phone.
2. Insert the Magic Key into the panel key slot (see Figure 3).
19
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