5.FAQ
1) Cannot bind camera device
✧ Can only bind when the camera is in the Binding mode (LED becomes green and flashes once a
second).Otherwise, you cannot bind the camera.
✧ Make sure if the Wifi name and password is correct.
✧ When warning “WIFI does not exists”, please make sure your Wi-Fi name is correct.
✧ When warning “WIFI connection fail”, please make sure your Wi-F password correct.
✧ When warning “Network abnormal please check router configuration”, please make sure your router can be
connected to Internet.
2) Cannot connect into Internet
✧ Check the Wi-Fi our device uses can connect into Internet.
✧ Check whether the name and password of WIFI have been changed.
3) Video is not clear
✧ Switch between “SD” or “HD” mode.
4)Cannot replay video?
✧ Please check if there is a micro-SDcard, (must be32GB or below).
✧ Insert a micro-SDcard, you can replay video after 10 minutes.
4) If the WIFI is hidden, why cannot find any network and camera?
Our camera device can only connect a WIFI that is not hidden.
5. )Why the camera is working normal days ago,but always offline after a few days?
Due to the network instability, camera will appear offline, you can plug the power to restart.
6. )Why the camera working under the 3G network, sometimes unable to watch the video?
If the signal quality of the mobile phones is good, you can open the webpage, video will view normally.If the signal
quality is bad, the webpage can't open also, then the user unable to watch the video normally.
7.) why some cell phoneCan't imaging ?
Due to the camera require the minimum Android version isabove Android 2.3, the minimum required version of IOS
mobile phone isabove IOS 5.1.
NOTES:
1.)You can just pull-down the screen of your phone to refresh camera list.
2.)After registration,please to set the security issue at the first time.
3.)Build-in TF card ,when you buying,please choose the size of the TF card conbine with the actual demand.
4.)You can bind up to maximum of 15 accountstoeach camera.
5.)Binding process,please don’t leave the binding interface manually.
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