USER MANUAL
MOBILE PHONE
MODEL：W6002
HEREBY, ITEL MOBILE LIMITED
DECLARES THAT THIS MOBILE PHONE IS IN
COMPLIANCE WITH THE ESSENTIAL
REQUIREMENTS AND OTHER RELEVANT
PROVISIONS OF DIRECTIVE 2014/53/EU.
1 TAKING CARE OF YOUR DEVICE
2 KNOW YOUR PHONE
3 SIM/SD CARD INSTALLATION
4 WARRANTY CONDITIONS
5 SAR
6 E-WASTE、RECYCLE YOUR PHONE
7 DISCLAIMERS
8 COPYRIGHTS
9 CAUTION
10 DOC
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1
1 TAKING CARE OF YOUR DEVICE
Thank you for purchasing our AndroidTM product.
Your device is a product of superior design and
artisanship and should be handled with care: The
following suggestions will help you protect your
phone :
Fully understand user manual before use
Keep the device dry. Precipitation, humidity,
and all types of liquid or moisture can contain
minerals that will rust electronic circuits.If your
device gets wet and your device battery is
removable, please remove the battery and
refrain from turning on the device, wipe it with
dry cloth and take it to the service center. If
your device gets wet and your device battery
is un-removable, please don’t reboot your
device and take it to the service center.
Do not store the device in higher than 45°C or
lower than 0°C temperature. Otherwise it can
shorten the life of electronic devices and
damage batteries.
Do not use or store the device in dusty or dirty
areas. Its moving parts and electronic
components may be damaged.
2
Do not attempt to open the device other than as
instructed in this guide. Repairing of phone by
yourself and others than our authorized service
agent/center is against the warranty rules.
Do not drop, knock, or shake the device.
Rough handling can break internal circuit
boards and ne mechanics.
Do not use harsh chemicals, cleaning solvents,
or strong detergents to clean the device. Use a
soft, clean and dry cloth to clean the surface of
the device.
If your device support hot plug SD card or SIM
card, you can plug the SD card during the
device running, otherwise you need to plug
the SD card or SIM card after power o the
device or remove the battery.
Battery& Chargers Safety:
Only use original battery, charger and
accessories applicable to the specic mobile
model. Using other types of battery, charger
and accessories may violate the certication or
warranty terms of the equipment and may
result in danger.
3
Do not place the battery or devices in re or
heating devices, such as microwave ovens,
stoves, or radiators and improper disposal of
batteries may lead to explosion.stoves, or
radiators and improper disposal of batteries
may lead to explosion.
Stop charging when battery is higher than 55℃
or below 0℃，and restore charging when below
50℃ or higher than 5℃.
Return waste and used batteries to the
supplier or specied recovery site.
*Notes:
If the time span of the battery after charging
becomes much shorter than usual, the battery
life is at an end. Replace the battery with a new
battery of the same make and specication.
4
If your device battery is removable, you can
keep pressing the power button for 10 seconds
to restart the phone. If your device battery is
un-removable，you can reset the battery to
restart the phone.
If you want to know more:
www.itel-mobile.com
www.facebook.com/itelmobile
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2 KNOW YOUR PHONE
1. Earphone Plug
3. Receiver
5. Microphone
7. Power Button
9. Rear Camera
2. Front Camera
4. USB Port
6. Volume Button
8. Flash
10. Fingerprint
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3 SIM/SD CARD INSTALLATION
1. Power o mobile.
2. Refer to the following picture for SIM / SD card
installation.
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4 WARRANTY CONDITIONS
The warranty period starts at the time of product's
original purchase by the rst end-user. The
product may consist of several dierent parts and
dierent parts may be covered by a dierent
warranty.
What is not covered?
This Limited Warranty does not cover user
1.
manuals or any third party software, settings,
content, data or links included or downloaded
in the product, whether included during
installment, assembly, shipping or any other
time in the delivery chain or otherwise and in
any way acquired by you. Itel does not warrant
that any Itel software will meet your
requirements, will work in combination with
any hardware or software provided by a third
party, that the operation of any software will be
uninterrupted or error free or that any defects in
the software are correctable or will be
corrected.
This Limited Warranty does not cover2.
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(a) Normal wear and tear (including, without
limitation, wear and tear of camera lenses,
batteries, or displays)
(b) Defects caused by rough handing (including,
without limitation, defects caused by sharp
objects, by bending, compressing or
dropping,etc.)
(c) Defects or damage caused by misuse of the
Product, including use that is contrary to the
instructions provided by itel (e.g. as set out
in the Product's user guide).
(d) Transport costs.
(e) Other acts beyond the reasonable control of
itel.
The Limited Warranty does not cover defects or
3.
alleged defects caused by the fact that the
product was used with, or connected to, any
product, accessory, software and/or service not
manufactured, or supplied, by itel or was used
otherwise than for its intended use. Defects can
be caused by viruses from your or a third party's
unauthorized access to services, other
accounts,computer systems or networks. This
unauthorized access can take place through
hacking, password mining or through a variety
of other means.
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This Limited Warranty does not cover defects
4.
caused by the fact that the battery has been
short-circuited or by the fact that the seals of
the battery enclosure or the cells are broken or
show evidence of tampering or by the fact that
the battery has been used in equipment other
than those for which it has been specied.
This Limited Warranty is not enforceable if the
5.
Product is opened, modied or repaired by
anyone other than an authorized service centre,
if it is repaired using unauthorized spare parts
or if the Product's serial number, the mobile
accessory date code or the IMEI number has
been removed, erased, defaced, altered or are
illegible in any way and this shall be determined
in the sole discretion of itel.
This Limited Warranty is not enforceable if the
6.
Product has been exposed to moisture, to
dampness or to extreme thermal or environmental conditions or to rapid changes in such
conditions, to corrosion, to oxidation, to spillage
of food or liquid or to inuence from chemical
products.
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5 SAR
Specic Absorption Rate (SAR) Certication
THIS DEVICE MEETS INTERNATIONAL GUIDELINES
FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and
receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency
electromagnetic elds) recommended by
international guidelines. The guidelines were
developed by an independent scientic
organization (ICNIRP) and include a substantial
safety margin designed to assure the safety of all
persons, regardless of age and health.
The radio wave exposure guidelines use a unit of
measurement known as the Specic Absorption
Rate, or SAR. The SAR limit for mobile devices is 2.0
W/kg. Tests for SAR are conducted using standard
operating positions with the device transmitting
at its highest certied power level in all tested
frequency bands. The highest SAR values under
the ICNIRP guidelines for this device model are:
Maximum SAR for this model and conditions
under which it was recorded
Head
Body
0.599 W/Kg 10g
0.325 W/Kg 10g
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During use, the actual SAR values for this device
are usually well below the values stated above.
This is because, for purposes of system eciency
and to minimize interference on the network, the
operating power of your mobile device is
automatically decreased when full power is not
needed for the call. The lower the power output of
the device, the lower its SAR value.
A body-worn SAR test has been performed on this
device at a separation distance of 5 mm. To meet
RF exposure guidelines during body-worn
operation, the device must be positioned at least
5 mm away from the body.
Organizations such as the World Health
Organization and the US Food and Drug
Administration have suggested that if people are
concerned and want to reduce their exposure,
they could use a hands-free accessory to keep the
wireless device away from the head and body
during use, or reduce the amount of time spent
using the device.
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6 E-WASTE、RECYCLE
YOUR PHONE
The WEEE logo (shown at the left)
appears on the product (battery,
handset, and charger) to indicate
that this product must not be
disposed o or dumped with your
other household wastes. You are
liable to dispose of all your electronic or electrical
waste equipment by relocating over to the
specied collection point for recycling of such
hazardous waste.
Collection and proper recovery of your electronic
waste equipment’s at the time of disposal will
allow us to help preserve the environment.
Recycling of the electronic waste equipment will
ensure safety of human health and environment.
INFORMATION UNDER E-WASTE (MANAGEMENT
AND HANDLING) RULES, 2011
For disposal of e-waste, please call our helpline no.
or visit our website.
E-waste Helpline No.:18004190525
Website: www.itel-mobile.com
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1. Instructions for disposal of products
a) At the end of their life, should drop used
electronic products, batteries, and packaging
materials in the nearest disposed products cans or
collection center.
b) Should divide the packaging materials
according to corresponding waste disposal
options and sort for recycling.
c) Battery should be removed from the product for
recycling.
2. Prohibition for disposal of equipment
a) Never dump E-wastes in garbage bins or
municipal solid waste stream.
b) Do not dispose of your product as per unsorted
municipal waste.
c) Do not throw used batteries into household
waste.
d) Do not dispose the damaged or leaking Lithium
Ion (Li-Ion) battery with normal household waste.
3. Information on the consequences of improper
handling, accidental breakage damage and
improper recycling of the end of life product.
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a) If batteries are not properly disposed of, it can
cause harm to human health or the environment.
b) Placing of batteries or devices on or in heating
devices, such as microwave ovens, stoves, or
radiators and improper disposal of batteries may
lead to explosion.
c) If the battery terminals are in contact with
metal objects, it may cause a re.
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7 DISCLAIMERS
Other product logos and company names
mentioned herein may be trademarks or trade
names of their respective owners.
The content of this manual may vary from the
actual content displayed in the mobile phone. In
such a case, the later shall update.
We keep the right to make modications to any of
the content in this user guide without public
announcement or prior notication.
For devices with external power supplies, plug
socket should be placed in short distance and
easily accessible.
We suggest that the customer select the
tempered glass which thickness less or equal than
0.3mm , otherwise it will caused to touch screen
sensitivity decreased ,even to malfunction. Please
tear o the tempered glass if you meet this
problem
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8 COPYRIGHTS
All rights reserved. Reproduction, transfer,
distribution or storage of part or all of the
contents in this document in any form without the
prior written permission of is strictly prohibited.
To prevent possible hearing damage, do not
listen at high volume levels of long periods.
To use the device only with the earphones
included, never change the earphones included
for another one.
Ensure your player at low volume levels or
power o before you leaving.
Android is a trademark of Google LLC.
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9 CAUTION
1. Use careful with the earphone maybe excessive
sound pressure from earphones and headphones
can cause hearing loss.
2. Risk of explosion if battery is replaced by an
incorrect type, dispose of used batteries
according to the instructions.
3. The product shall only be connected to a USB
interface of version USB2.0.
4. Adapter shall be installed near the equipment
and shall be easily accessible.
5. EUT Temperature: -10℃~+55℃.
6. Adapter: IMU05
Input: AC 100-240V~50/60Hz, 200mA
Output: DC 5.0V 1.0A
7. The device complies with RF specications
when the device used at 5 mm from your body,
and the holder must not be of metal composition
8. To prevent possible hearing damage, do not
listen at high volume levels for long periods.
9. Earphone and USB cable are shielded.
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Operating Frequency：
E-GSM900: 880-915MHz (TX), 925-960MHz (RX);
DCS1800: 1710-1785 MHz (TX), 1805-1880 MHz
(RX);
WCDMA BAND I:1920-1980 MHz (TX), 2110 -2170
MHz (RX);
WCDMA BAND VIII: 880-915MHz (TX), 925-960MHz
(RX);
BT: 2402-2480 MHz (TX/RX);
WiFi: 2412-2472 MHz (TX/RX);
FM:87.5-108 MHz
GPS:1.57542GHz
Modulation mode：
GMSK for GSM/GPRS, EGPRS
BPSK/QPSK/16-QAM (WCDMA)
GFSK, 1/4π- DQPSK, 8DPSK (BT)
GFSK (BLE)
CCK for IEEE 802.11b (WiFi)
OFDM for IEEE 802.11g/n(HT-20)/ (Wi-Fi)
BPSK(GPS)
RF output power:
GSM900：33dBm±2dB
GSM1800：30dBm±2dB
WCDMA BAND I/VIII: 24dBm+1.7dB/-3.7dB
BT：0-10dBm
Wi: 14dBm+/-3dB
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10 DECLARATION OF
CONFORMITY
1. For the following Radio equipment:
Model:W6002
Product: Mobile Phone
Tradename or Brand: itel
Software/ Hardware number: W6002-F3108 /V1.1
2. Name and address of the manufacturer or his
authorised representative:
Manufacturer: ITEL MOBILE LIMITED
Add: ROOM 604 6/F SOUTH TOWER WORLD
FINANCE CTR HARBOUR CITY 17 CANTON ROAD
TST KL
3. This declaration of conformity is issued under
the sole responsibility of the Manufacturer.
4. Object of the declaration (identication of the
radio equipment allowing traceability; it may
include a colour image of sucient clarity where
necessary for the identication of the radio
equipment):
5. The object of the declaration described above is
in conformity with the relevant Union harmonization legislation: Directive 2014/53/EU (RED)
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6. References to the relevant harmonised standards
used or references to the other technical
specications in relation to which conformity is
declared:
Article 3.1a Health: EN 50360:2017
EN 50566:2017
EN 62479:2010
EN 62209-1：2016
EN 62209-2：2010
Article 3.1a Electrical Safety:
EN60950-1:2006+A11:2009+A1:2010+A12:2011+
A2:2013
Article 3.1b: Draft ETSI EN 301 489-1 V2.2.0
(2017-03)
Draft ETSI EN 301 489-17 V3.2.0 (2017-03)
Draft ETSI EN 301 489-19 V2.1.0 (2017-03)
Draft ETSI EN 301 489-52 V1.1.0 (2016-11)
EN55032:2015
EN55035:2017
EN61000-3-2:2014
EN61000-3-3:2013
Article 3.2: ETSI EN 301 511 V12.5.1 (2017-03)
ETSI EN 301 908-1 V11.1.1 (2016-07)
ETSI EN 301 908-2 V11.1.2 (2017-08)
ETSI EN 300 328 V2.1.1 (2016-11)
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Final Draft ETSI EN 303 345 V1.1.7 (2017-03)
ETSI EN 303 413 V1.1.1 (2017-06)
7. Notied Body Name: MET Laboratories, Inc.
Notied Body Number: 0980
Notied Body Assessment Performed: Module B/C
on Article 3.1a, 3.1b, 3.2 and 3.3
Technical File Identication Number: N/A
8. Where applicable, description of accessories
and components, including software, which allow
the radio equipment to operate as intended and
covered by the EU declaration of conformity: User
instructions are provided in the User Manual. The
Software and Hardware versions are specied
above.
9. Additional information:
Referring to Article 10.2 of the Directive, this
equipment is so constructed that it can be
operated in all Member States, without infringing
applicable requirements on the use of radio
spectrum.
Referring to Article 10.10 of the Directive, there
are no restrictions on putting this equipment into
service or of requirements for authorisation of use.
Please refer to the User Manual for details.
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On behalf of:
Manufacturer: ITEL MOBILE LIMITED
Add: ROOM 604 6/F SOUTH TOWER WORLD
FINANCE CTR HARBOUR CITY 17 CANTON ROAD
TST KL
(place and date of issue): shenzhen, 2019-02-22
(name, function): Yiting Luo/ Manager
(signature):
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