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USER MANUAL
MOBILE PHONE
MODEL：S12
HEREBY, ITEL MOBILE LIMITED
DECLARES THAT THIS MOBILE PHONE IS IN
COMPLIANCE WITH THE ESSENTIAL
REQUIREMENTS AND OTHER RELEVANT
PROVISIONS OF DIRECTIVE 2014/53/EU.
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1 KNOW YOUR PHONE
2 SIM/SD CARD INSTALLATION
3 MAKE CALLS
4 MESSAGES
5 CAMERA
6 GALLERY
7 WIFI
8 MUSIC
9 TAKING CARE OF YOUR DEVICE
10 WARRANTY CONDITIONS
11 SAR
12 ROHS
13 EWASTE、RECYCLE YOUR PHONE
14 BATTERY RECOMMENDATIONS 22
15 DISCLAIMERS 23
16 COPYRIGHTS 25
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1 KNOW YOUR PHONE
1. Earphone plug
3. Light proximity sensor
5. Receiver
7. USB port
9. Flash
11. Power button
2. Front ash
4. Microphone
6. Front camera
8. Rear camera
10. Volume button
12. Speaker
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1. Earphone plug
3. Sensor
5. Front camera
7. USB port
9. Power button
11. Flash
13. Speaker
2. Receiver
4. Front ash
6. Microphone
8. Volume button
10. Rear camera
12. Fingerprint
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2 SIM/SD CARD INSTALLATION
1. Power o mobile.
2. Refer to the following picture for SIM / SD card
installation.
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3 MAKE CALLS
On dial interface and enter a complete phone
number to make a call.
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100%
100%
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4 MESSAGES
You can use Messages to exchange text and
multimedia messages with your friends. You can
select SIM 1 or SIM 2 to send messages.
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100%
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5 CAMERA
Photos and videos will be stored in the phone
storage by default, you can copy pictures and
videos from the phone storage to the SD card or
PC and vice versa.
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Settings
Filter
Water Mark
Flash
Front Camera and
Back Camera Switch
Slip to change mode
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6 GALLERY
You use gallery to view pictures that you have
taken with Camera, downloaded, or copied onto
your SD card, you can also view pictures in a
Picasa web album. You can also share your
pictures with friends, via email or messaging, or by
uploading them to the Picasa and YouTube web
sites
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Edit the image
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7 WI-FI
To browse the web, you need switch on Data
connection.
If there is Wi-Fi around, you can switch on Wi-Fi to
use it browse the web. Some may need password.
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8 MUSIC
When you copy music to your SD card, the Music
player searches the card for music les and builds
a catalog of your music, based on information
about each le that is stored in the le itself.
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9 TAKING CARE OF YOUR DEVICE
Your device is a product of superior design and
artisanship and should be handled with care: The
following suggestions will help you protect your
phone :
Keep the device dry. Precipitation, humidity,
and all types of liquid or moisture can contain
minerals that will rust electronic circuits. If your
device gets wet, remove the battery and
refrain from turning on the device, wipe it with
dry cloth and take it the service center.
Do not use or store the device in dusty or dirty
areas. Its moving parts and electronic
components may be damaged.
Do not store the device in high or cold
temperature. High temperature can shorten
the life of electronic devices and damage
batteries.
Do not expose your phone to extreme temperatures lower than 0°C and higher than 45°C.
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Do not drop, knock, or shake the device.
Rough handling can break internal circuit
boards and ne mechanics.
Do not use harsh chemicals, cleaning solvents,
or strong detergents to clean the device. Use a
soft, clean and dry cloth to clean the surface of
the device.
S12 Phone does not support SD card hot, swap
please do not unplug the SD card during power
on.
Battery& Chargers Safety:
Do not place the battery in re; follow local
laws and ordinances in disposing used battery.
Check the model number of the charger
before using it to charge the mobile.
Do not attempt to open the device other than as
instructed in this guide. Repairing of phone by
yourself and others than our authorized service
agent/center is against the warranty rules.
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Return waste and used batteries to the
supplier or specied recovery site.
Only use original battery, charger and
accessories applicable to the specic mobile
model. Using other types of battery, charger
and accessories may violate the certication or
warranty terms of the equipment and may
result in danger.
There are risks of explosion if battery is
replaced by anon-original one.
Dispose of used batteries according to the
instructions.
*Note: The socket-outlet shall be installed near the
equipment and shall be easily accessible.
If you want to know more:
www.itel-mobile.com
www.facebook.com/itelmobile
Twitter.com/itel_mobile
CAUTION!
Stop charging when battery is higher than 55℃,
and restore charging when below 50℃.
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10 WARRANTY CONDITIONS
The warranty period starts at the time of product's
original purchase by the rst end-user. The
product may consist of several dierent parts and
dierent parts may be covered by a dierent
warranty.
This Limited Warranty does not cover user
manuals or any third party software, settings,
content, data or links included or downloaded
in the product, whether included during
installment, assembly, shipping or any other
time in the delivery chain or otherwise and in
any way acquired by you. Itel does not warrant
that any Itel software will meet your
requirements, will work in combination with
any hardware or software provided by a third
party, that the operation of any software will be
uninterrupted or error free or that any defects in
the software are correctable or will be
corrected.
What is not covered?
1.
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This Limited Warranty does not cover
(a) Normal wear and tear (including, without
limitation, wear and tear of camera lenses,
batteries, or displays)
(b) Defects caused by rough handing (including,
without limitation, defects caused by sharp
objects, by bending, compressing or
dropping,etc.)
(c) Defects or damage caused by misuse of the
Product, including use that is contrary to the
instructions provided by itel (e.g. as set out
in the Product's user guide).
(d) Transport costs.
(e) Other acts beyond the reasonable control of
itel.
2.
The Limited Warranty does not cover defects or
alleged defects caused by the fact that the
product was used with, or connected to, any
product, accessory, software and/or service not
manufactured, or supplied, by itel or was used
otherwise than for its intended use. Defects can
be caused by viruses from your or a third party's
unauthorized access to services, other accounts,
3.
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This Limited Warranty does not cover defects
caused by the fact that the battery has been
short-circuited or by the fact that the seals of
the battery enclosure or the cells are broken or
show evidence of tampering or by the fact that
the battery has been used in equipment other
than those for which it has been specied.
4.
This Limited Warranty is not enforceable if the
Product is opened, modied or repaired by
anyone other than an authorized service centre,
if it is repaired using unauthorized spare parts
or if the Product's serial number, the mobile
accessory date code or the IMEI number has
been removed, erased, defaced, altered or are
illegible in any way and this shall be determined
in the sole discretion of itel.
5.
computer systems or networks. This unauthorized access can take place through hacking,
password mining or through a variety of other
means.
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This Limited Warranty is not enforceable if the
Product has been exposed to moisture, to
dampness or to extreme thermal or environmental conditions or to rapid changes in such
conditions, to corrosion, to oxidation, to spillage
of food or liquid or to inuence from chemical
products.
6.
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11 SAR
The highest SAR value for this mobile phone is
<2.0 W/Kg, in accordance with the requirements
of the ICNIRP, which recommended the limit for
exposure to radio waves is 2.0 watts/kilogram
(W/kg) averaged over 1 gram of human tissue.
Safety Precautions:
a) Use a wireless hands-free system (headphone,
headset) with a low power Bluetooth emitter.
b) Make sure the cell phone has a low SAR.
c) Keep your calls short or send a text message
(SMS) instead. This advice applies especially to
children, adolescents and pregnant women.
d) Use cell –phone when signal quality good.
e) People having active medical implants should
preferably keep the cell phone at least 15 cm away
from the implant.
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12 ROHS
We at itel take our social responsibility seriously
and are committed to the cause of saving our
environment, it is in keeping with these
commitments that we are proud to state that itel
phones are RoHS complaint.
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13 E-WASTE、RECYCLE
YOUR PHONE
The WEEE logo (shown at the left)
appears on the product (battery,
handset, and charger) to indicate
that this product must not be
disposed o or dumped with your
other household wastes. You are
liable to dispose of all your electronic or electrical
waste equipment by relocating over to the
specied collection point for recycling of such
hazardous waste.
Collection and proper recovery of your electronic
waste equipment’s at the time of disposal will
allow us to help preserve the environment.
Recycling of the electronic waste equipment will
ensure safety of human health and environment.
INFORMATION UNDER E-WASTE (MANAGEMENT
AND HANDLING) RULES, 2011
For disposal of e-waste, please call our helpline
no. or visit our website.
E-waste Helpline no.:18004190525
Website: www.itel-mobile .com
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1. Instructions for disposal of products
a) At the end of their life, should drop used
electronic products, batteries, and packaging
materials in the nearest disposed products cans or
collection center
b) Should divide the packaging materials
according to corresponding waste disposal
options and sort for recycling.
c) Battery should be removed from the product for
recycling.
2. Prohibition for disposal of equipment
a) Never dump E-wastes in garbage bins or
municipal solid waste stream.
b) Do not dispose of your product as per unsorted
municipal waste.
c) Do not throw used batteries into household
waste.
d) Do not dispose the damaged or leaking Lithium
Ion (Li-Ion) battery with normal household waste.
3. Information on the consequences of improper
handling, accidental breakage damage and
improper recycling of the end of life product.
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a) If batteries are not properly disposed of, it can
cause harm to human health or the environment.
b) Placing of batteries or devices on or in heating
devices, such as microwave ovens, stoves, or
radiators and improper disposal of batteries may
lead to explosion.
c) If the battery terminals are in contact with
metal objects, it may cause a re.
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14 BATTERY
RECOMMENDATIONS
Please put the battery in a well-ventilated
place out of direct sunlight. Charge the
battery at room temperature range.
If the time span of the battery after charging
becomes much shorter than usual, the
battery life is at an end. Replace the battery
with a new battery of the same make and
specication.
Do not discard the battery with household
trash. Please dispose of used battery
according to your local environmental laws
and guidelines.
Use manufacturer approved batteries,
chargers, accessories and supplies. We will
not be responsible for user’s safety when
using unapproved batteries or accessories.
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15 DISCLAIMERS
The colors and specications shown/mentioned in the user manual may dier from the
actual product. Images shown are for
representation purpose only. Other product
logos and company names mentioned herein
may be trademarks or trade names of their
respective owners.
The content of this manual may vary from the
actual content displayed in the mobile phone.
In such a case, the later shall govern.
We keep the right to make modications to
any of the content in this user guide without
public announcement or prior notication.
For devices with external power supplies, plug
socket should be placed in short distance and
easily accessible.
Using the wrong type battery replacement
there is a danger of explosion, be sure to
follow the instructions disposal of used
batteries.
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The colors and specications shown/men-
tioned in the user manual may dier from the
actual product. Images shown are for
representation purpose only. Other product
logos and company names mentioned herein
may be trademarks or trade names of their
respective owners.
The content of this manual may vary from the
actual content displayed in the mobile phone.
In such a case, the later shall govern.
We keep the right to make modications to
any of the content in this user guide without
public announcement or prior notication.
For devices with external power supplies, plug
socket should be placed in short distance and
easily accessible.
Using the wrong type battery replacement
there is a danger of explosion, be sure to
follow the instructions disposal of used
batteries.
The colors and specications shown/men-
tioned in the user manual may dier from the
actual product. Images shown are for
representation purpose only. Other product
logos and company names mentioned herein
may be trademarks or trade names of their
respective owners.
The content of this manual may vary from the
actual content displayed in the mobile phone.
In such a case, the later shall govern.
We keep the right to make modications to
any of the content in this user guide without
public announcement or prior notication.
For devices with external power supplies, plug
socket should be placed in short distance and
easily accessible.
Using the wrong type battery replacement
there is a danger of explosion, be sure to
follow the instructions disposal of used
batteries.
We suggest that the customer select the
tempered glass which thickness less or
equal than 0.3mm,otherwise it will caused
to touch screen sensitivity decreased ,even
to malfunction. Please tear o the
tempered glass if you meet this problem.
All photos and content in the manual here
are for reference only, Specications are
subject to the actual version.
Tip: The version is subject to change
without prior notice.
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16 COPYRIGHTS
All rights reserved. Reproduction, transfer,
distribution or storage of part or all of the
contents in this document in any form without the
prior written permission of is strictly prohibited.
To prevent possible hearing damage, do not
listen at high volume levels of long periods.
To use the device only with the earphones
included, never change the earphones included
for another one.
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CAUTION：
1.Use careful with the earphone maybe excessive
sound pressure from earphones and headphones
can cause hearing loss.
2.Risk of explosion if battery is replaced by an
incorrect type, dispose of used batteries
according to the instructions.
3.The product shall only be connected to a USB
interface of version USB2.0
4.Adapter shall be installed near the equipment
and shall be easily accessible.
5.EUT Temperature:-10℃～+55℃.
6. Adapter: IMU05
Input: AC100-240V 50/60Hz 200mA
Output: DC 5.0V 1.0A
7.The device complies with RF specications
when the device used at 5mm from your body.
8.To prevent possible hearing damage, do not
listen at high volume levels for long periods.
9.Earphone and USB cable are shielded.
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Operating Frequency Band (RF):
E-GSM900: 880-915MHz (TX), 925-960MHz (RX);
DCS1800: 1710-1785 MHz (TX), 1805-1880 MHz
(RX);
WCDMA BAND I:1920~1980 MHz (TX), 2110 ~
2170 MHz (RX);
WCDMA BAND VIII: 880-915MHz (TX),
925-960MHz (RX);
Bluetooth: 2402 ~ 2480 MHz (TX/RX);
WiFi: 2412~2472 MHz (TX/RX);
GPS:1.57542GHz
FM：87.5 MHz to 108 MHz.
Modulation mode：
GMSK,8PSK(GSM)
BPSK,QPSK(WCDMA)
GFSK, π/4- DQPSK, 8DPSK (BT)
GFSK(BT)
CCK for IEEE 802.11b(WiFi)
OFDM for IEEE 802.11g/n (HT-20)/HT-40 (WiFi)
BPSK(GPS)
Max. Of Transmit power:
GSM900: 33.41dBm
DCS1800: 30.17dBm
WCDMA Band I: 21.89dBm
WCDMA Band VIII: 22.10dBm
Bluetooth:3.80dBm
WIFI: 14.10dBm
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Declaration of conformity
We：ITEL MOBILE LIMITED.
ROOMS 05-15, 13A/F., SOUTH TOWER,WORLD
FINANCE CENTRE, HARBOUR CITY, 17 CANTON
ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG.
declare under our own responsibility that the
product
Product name : Mobile phone
Model No.: S12
Trademark: itel
to which this declaration refers conforms with the
relevant standards or other standardising
documents
3.1a Health: EN 50360:2001+A1:2012
EN 50566:2013/AC:2014
EN 62479:2010
3.1a Safety:EN60950-1:2006+A11:2009
+A1:2010+A12:2011+ A2:2013
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3.1b EMC:Draft ETSI EN 301 489-1 V2.2.0 (2017-03)
Final draft ETSI EN 301 489-3 V2.1.1 (2017-03)
Draft ETSI EN 301 489-17 V3.2.0 (2017-03)
Draft ETSI EN 301 489-52 V1.1.0 (2016-11)
EN 55032:2015
EN 55024: 2010
EN 55020: 2007/A11:2011
EN61000-3-2:2014
EN61000-3-3:2013
3.2 Radio: ETSI EN 301 511 V12.5.1 (2017-03)
ETSI EN 301 908-1 V11.1.1 (2016-07)
ETSI EN 301 908-2 V11.1.1 (2016-07)
ETSI EN 300 328 V2.1.1 (2016-11)
Draft ETSI EN 303 413 V1.1.1(2017-06)
Final Draft ETSI EN 303 345 V1.1.7(2017-03)
Software Version：V025
Hardware Version：V1.0
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Adapter: IMU05
Input: 100-240V~50/60Hz,200mA
Output: DC 5V 1.0A
Li- Polymer Battery : BL-24FI
Voltage: 3.8V
Capacity: 2400mAh/2350mAh（typ/min）
Limited Charge Voltage: 4.35V
Notied body involved: TÜV Rheinland LGA
Products GmbH, 0197.
Performed conformity assessment according to
Directive Annex III Module B of the 2014/53/EU
Radio Equipment Directive (RED) and issued the
EU-type examination certicate.
(If necessary: directives, main regulations)
Place and date of issue (of this DoC):
Shenzhen/2017-07-24
Lebin,Xie/Manager
(Name / Title)
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