QPC-DC Series
User Manual
i-Tech Company LLC
TOLL FREE: (888) 483-2418 • EMAIL: info@itechlcd.com
• WEB: www.iTechLCD.com
QPC-DC Series USER MANUAL
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FCC Statement
This device complies with part 15 FCC rules. Operation is subject to
the following two conditions：
z This device may not cause harmful interference.
z This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "a"
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at him own expense.
QPC-DC Series USER MANUAL
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Copyright Notice
This document is copyrighted, 2011 by i-Tech Comp any LLC The information provided
in this document has been carefully checked for accuracy at the time of publication.
No representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose.
This User’s Guide requires higher than basic understanding of computer and QPC-DC
SERIES installation and configuration, and provides technical assistance for system
and network administrators deploying the QPC-DC SERIES.
Any software described in this manual is sold or licensed “as is”. Should the programs
prove defective following their purchase, the buyer assumes the entire cost of all
necessary servicing, repair, and any incidental or consequential damages resulting
from any defect in the software.
i-Tech Company LLC reserves the right to revise this publication and to make changes
from time to time in the contents hereof without obligation to notify any person of such
revision or changes.
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form of or via any means without the prior written permission of
i-Tech Company LLC
Trademark Acknowledgement
All brand, company and product names used for identification in this document are
trademarks or registered trademarks of their respective companies.
© Copyright 2011, Version 1.0
All rights reserved.
Printed in Taiwan
QPC-DC Series USER MANUAL
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Unpacking the QPC-DC SERIES
After unpacking the QPC-DC SERIES carton, check to make sure all the following
items are included and in good condition.
QPC-DC SERIES main system x 1
Accessories:
AC Power Cable x 1
Power Adapter x 1
User guide CD & driver x 1
Wall Mount Bracket (2pc) x 1
In Wall Front Mount Locking Beads x 1
Make sure that all of the items listed above are present. If any of the above items is
missing, contact your supplier immediately.
Warranty
All products are warranted against defective materials for two year starting from the
date of delivery to the original buyer.
Contact your supplier for a copy of the Warranty Policy & RMA Form or go to
http://www.iTechLCD.com
QPC-DC Series USER MANUAL
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Important Safety Precautions
1. Before getting started, read these instructions and save them for later reference.
2. Please disconnect this equipment from any AC outlet before cleaning. Clean with
a damp or dry cloth only. Do not spray any liquid cleaner directly on the screen.
3. The power outlet socket used to plug in the computer power cord must be
located near the system and easily accessible. Do not use outlets on the same
circuit of the systems that are regularly switched on and off.
4. Do not expose the power cord, extension cord and power outlet to moisture or
traffic intensive walkways.
5. Install the equipment on a sturdy and reliable surface to prevent damage caused
by dropping.
6. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
7. If the Equipment is sharing an extension cord with other devices, make sure the
total ampere rating of the devices plugged into the extension cord does not
exceed the cord’s ampere rating.
8. If an operating system is not installed, an operating system must be loaded first
before installing any software into the equipment.
9. Disconnect the power cord from the computer before any installation of internal
components. Make sure both the computer and the external devices are turned
off. A sudden surge of power may damage sensitive components. Also make
sure the computer is properly grounded.
10. During installation of any internal components, be sure to ground yourself to
discharge any static electricity. Most electronic components are highly sensitive
to static electric charge. Use a grounding wrist strap and place all electronic
components in any static-shielded devices. If a wrist-grounding strap is not
available, ground your self by briefly touching an unpainted piece of metal.
11. The brightness of the flat panel display will decrease with use over long periods
of time. However, hours of use will vary depending on the application
environment.
12. If the equipment is equipped with a touch panel, avoid using sharp or metallic
objects to operate the touch panel. Scratches on the touch panel may cause
mal-calibration or serious damage to the panel.
13. The LCD panel display is not resistive to shock or vibration. When disassembling
the equipment, make sure the LCD panel is properly and securely installed.
QPC-DC Series USER MANUAL
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Contents
CHAPTER 1 INTRODUCTION......................................................1-7
1.1 General Information.................................................................1-7
1.2 Specifications ..........................................................................1-8
CHAPTER 2 USING THE SYSTEM .............................................2-11
2.1 Identifying the System...........................................................2-11
2.1.1 Back Top view.................................................................................... 2-11
2.1.2 Back Bottom view .............................................................................. 2-11
2.2 First Time System Setup .......................................................2-12
2.2.1 Hardware Installation Procedure .......................................................2-12
2.2.2 System BIOS Setup........................................................................... 2-12
2.2.3 Operating System and Driver ............................................................2-13
2.3 Installation Memory Module...................................................2-13
CHAPTER 3 TOUCH SCREEN ..................................................3-15
3.1 Introduction............................................................................3-15
3.2 Specifications ........................................................................3-15
3.3 Touch Screen Software Driver...............................................3-15
3.4 Touch Screen Care and Clean ..............................................3-16
3.5 Troubleshooting.....................................................................3-16
3.5.1 Display Problems............................................................................... 3-16
3.5.2 Video Alignment Problems.................................................................3-16
3.5.3 Software Troubleshooting.................................................................. 3-16
3.5.4 Hardware Troubleshooting.................................................................3-17
CHAPTER 4 INTERFACE..........................................................4-18
4.1 External Connector on Main System Box..............................4-18
4.2 Detach Main System Box from System.................................4-19
4.3 Install/Upgrade Memory ........................................................4-20
4.4 Install/Swap HDD ..................................................................4-21
4.5 Install Half Slim SSD (For D2550 only)..................................4-23
QPC-DC Series USER MANUAL
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4.6 Install 3GS Sim Card (Optional) ............................................4-24
4.7 VGA1: VGA CRT Connector: 15 pin D-SUB Connector.........4-25
4.8 COM2: RS232/RS422/RS485 9 pin D-SUB Connector.........4-25
4.8.1 COM3: RS232 Serial Port Connector: 9 pin D-SUB Connector........ 4-26
4.9 USB1: USB 2.0/3.0 Port 1,2: USB Type-A Connector ...........4-26
4.10 LAN1: Giga bit Ethernet Connector: RD-45 with LED............4-27
4.10.1 LAN2: Giga bit Ethernet Connector: Standard RD-45 with LED........4-27
QPC-DC Series USER MANUAL
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Chapter 1 INTRODUCTION
This chapter includes the QPC-DC SERIES system background information.
z General Information
z Specification
z Dimensions
1.1 General Information
The QPC-DC SERIES is a fanless mini size panel PC with a compact aluminum
chassis as a heat sink, which delivers reliable performance and offers easy
maintenance when service is required.
Featuring Atom Cedar Trail processor, QPC-DC SERIES combines enhanced digital
media performance with unique thermal solution, and minimizes power consumption
to as little as 24 watts when running at the speed of Dual Core 1.8GHz, bringing up a
quieter and cooler system.
The versatile QPC-DC SERIES can support one 2.5” HDD drive bay (SATA DOM is
available for option) and DDR3 memory up to 4GB. The myriad of I/O ports located on
the main system box includes two 10/100/1000 Ethernet LAN ports, four USB ports
(2x USB 3.0, 2x USB 2.0), four serial ports for QPC-DC 1500/1850 (3x RS232, 1x
RS232/422/485), VGA, Audio-In, built-in camera (optional for 12”/15”/18.5”), built-in
RFID (By Project) and one built-in SATA DOM for flexible expansion capability. For
QPC-DC 150/185, two RS-232 Ports can be optioned to four RS-232 Ports when
required.
QPC-DC Series USER MANUAL
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1.2 Specifications
SYSTEM
CPU
• Support Intel Atom D2550 Processors (Dual Core 1.8 GHz/ 1M Cache)
• Intel D2550+NM10 Express Chipset
System Memory
• 1 x 204 pin 1.5V DDRIII SODIMM socket, total up to 4GB
Graphics
• Intel Graphics Media accelerator 3650
• Support dual display mirroring/multiple mode
Network
• 2x Realtek RTL8111C 10/100/1000 Base-T fast Ethernet
• 802.11g Wireless LAN module (Optional)
• Built in 3GS Module (Optional)
Audio
• AC97 Codec (Line-in/Line-out/Mic) / 2W AMP Output
Power Supply
• DC 12V~24V Wide Range Input
OS
y Windows XP/XPE/VISTA /WinCE/Win 7/Linux
LED
• Power
DISLAY
LCD & Max. Resolution
• 8.4” LED TFT LCD: 800 x 600
• 10.4” LED TFT LCD: 800 x 600
• 12.1” LED TFT LCD: 800 x 600 (Optional 1024 x 768)
• 15” LED TFT LCD: 1024 x 768
• 18.5” LED TFT LCD: 1366 x 768
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