iStarUSA ClayPower User Manual

Rack/Tower On Line UPS
USER MANUAL
Table of Contents
1. Important Safety Warning ............................................................................................. 1
1.5. Maintenance, service and faults .................................................................................. 2
2. Installation and setup ............................................................................................... 3
3. Operations ................................................................................................................. 11
4. Troubleshooting ......................................................................................................... 19
5. Storage and Maintenance ........................................................................................... 21
6. Specifications ............................................................................................................. 22
1 ClayPower Online UPS
1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully
1.1. Transportation
Please transport the UPS system only in the original package to protect against shock
and impact.
1. 2. Preparation
Condensation may occur if the UPS system is moved directly from cold to warm
environment. The UPS system must be
absolutely dry before being installed. Please
allow at least two hours for the UPS system to acclimate the environment.
Do not install the UPS system near water or in moist environments. Do not install the UPS system where it would be exposed to direct sunlight or near
heater.
Do not block ventilation holes in the UPS housing.
1.3. Installation
Do not connect appliances or devices which would overload the UPS system (e.g.
laser printers) to the UPS output sockets.
Place cables in such a way that no one can step on or trip over them. Do not connect domestic appliances such as ha
ir dryers to UPS output sockets.
The UPS can be operated by any individuals with no previous experience. The UPS can be operated in TN&TT power distribution.
Connect the UPS system only to an earthed shockproof outlet which must be easily
accessible and close to the UPS system.
Please use only UL-tested, UL-marked mains cable (e.g. the mains cable of your
computer) to connect the UPS system to the building wiring outlet (shockproof outlet).
Please use only UL-tested, UL-marked power cables to connect the loads to the UPS
syst
em.
When installing the equipment, it should ensure that the sum of the leakage current
of the UPS and the connected devices does not exceed 3.5mA.
1.4. Operation
Do not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations since this would cancel the protective earth of the UPS system and of all connected loads.
The UPS system features its own, internal current source (batteries). The UPS output
sockets or output terminals block may be electrically live even if the UPS system
is not
connected to the building wiring outlet.
In order to fully disconnect the UPS system, first press the OFF/Enter button to
disconnect the mains.
Prevent no fluids or other foreign objects from inside of the UPS system. The EPO, RS-232 and USB circuits are an IEC 60950 safety extra low voltage (SELV)
circuit. This circuit must be separated from any hazardous voltage circuits by reinforced insulation.
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1.5. Maintenance, service and faults
The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel. Caution - risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous. Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors. Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. Unauthorized persons must be kept well away from the batteries. Caution - risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground. Before touching, please verify that no voltage is present! When changing batteries, install the same number and same type of batteries. Do not attempt to dispose of batteries by burning them. This could cause battery explosion. Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes. It may be toxic. Please replace the fuse only with the same type and amperage in order to avoid fire hazards. Do not dismantle the UPS system. A battery can present a risk of electrical shock and high short-circuit current. The following precautions should be observed when working on batteries:
a) Remove watches, rings, or other metal objects b) Use tools with insulated handles.
c) Wear rubber gloves and boots. d) Do not lay tools or metal parts on top of batteries. e) Disconnect charging source prior to connecting or disconnecting battery
terminals.
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2. Installation and setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use. NOTE: There are two different types of online UPS: standard and long-run models. Please refer to the following model table.
Model No.
Type
Model No.
Type
CP-900W-2U
Standard
Model
CP-900W-L-2U
Long Run-time
Model
CP-1350W-2U
CP-1350W-L-2U
CP-1800W-2U
CP-1800W-L-2U
CP-2700W-2U
CP-2700W-L-2U
2.1. Rear panel view CP-900W-2U
CP-1350W-2U
CP-1800W-2U
CP-2700W-2U
1. Programmable outlets: connect to non-critical loads.
2. Output receptacles: connect to mission-critical loads.
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3. AC input
4. Input circuit breaker
5. Network/Fax/Modem surge protection
6. Emergency power off function connector (EPO)
7. USB communication port
8. RS-232 communication port
9. SNMP intelligent slot
10. External battery connector (only available for long-run models)
11. Output circuit breaker
2. 2. O perating principle
The operating principle of the UPS is as shown below:
The UPS is composed of mains input, TVSS and EMI/RFI filters, rectifier/PFC, inverter, battery charger, DC-to-DC converter, battery, dynamic bypass and UPS output.
2.3. Installing the UPS
For safety consideration, the UPS is shipped out from factory without connecting battery wires. Before install the UPS, please follow below steps to re-connect battery wires first.
Step 1
Step 2
Step 3
Remove front panel.
Connect the AC input and re-connect battery wires.
Put the front panel back to the unit.
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This UPS can be either displayed on the desk or mounted in the 19” rack chassis. Please choose proper installation to position this UPS.
Install the UPS and external battery
Install the UPS and external battery
NOTE: When installing the UPS or battery pack with feet, please keep 70mm distance from the
edge of the unit.
Vertical postion installation
Rackmount installation
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2.4. Setup the UPS
Step 1: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords. CAUTION: Please also install a UL-approved circuit breaker (40A) between the mains and AC input in 3K model for safety operation.
Step 2: UPS output connection
There two kinds of outputs: programmable outlets and general outlets. Please connect non-critical devices to the programmable outlets and critical devices to the general outlets. During power failure, you may extend the backup time to critical
devices by setting shorter
backup time for non-critical devices.
Step 3: Communication connections Communication port:
USB port RS-232 port Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable one end to the USB/RS-232 port and the other to the communication port of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and monitor UPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring options.
Note: USB port and RS-232 port can’t work at the same time.
Step 4: Ne
twork connection
Network/Fax/Phone surge port
Connect a single modem/phone/fax line into surge-protected “IN” outlet on the back panel of the UPS unit. Connect from “OUT” outlet to the equipment with another modem/fax/phone line cable.
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Step 5: Disabling and enabling EPO function
Keep pin 1 and pin 2 closed for normal UPS operation. To activate EPO function, cut the wire between pin 1 and pin 2.
Step 6: External battery connection (for long run-time models only) Connect one end of external battery cable to UPS unit and the other end to battery pack. See below chart for detailed connection.
Step 7: Turning on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not expect full battery run capability during this initial charge period.
Step 8: Installing software
For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown. Please follow steps below to download and install monitoring software:
1. Go to the website http://www.power-software-download.com
2. Click ViewPower software icon and then choose your required OS to download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
It’s in closed status for UPS
normal operation.
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2.5. Battery replacement
NOTICE: This UPS is equipped with internal batteries and user can replace the batteries
without shutting down the UPS or connected loads.(hot-swappable battery design) Replacement is a safe procedure, isolated from electrical hazards.
CAUTION!! Consider all warnings, cautions, and notes before replacing batteries. Note: Upon battery disconnection, equipment is not protected from power outages.
Step 1
Step 2
Ste p 3
Remove front panel.
Disconnect battery wires.
Pull out the battery box by
removing two screws on the
front panel.
Step 4
Step 5
Step 6
Remove the top cover of
battery box and replace the inside batteries.
After replacing the
batteries, put the battery box back to original location
and screw it tightly.
Re-connect the battery wires.
Step 7
Put the front panel back to the unit.
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2. 6. Battery kit assembly (optional)
Note : Please assemble the battery kit before installing it inside of UPS. Please select correct
battery kit procedure below to assemble it.
2 - battery kit
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on one side of plastic shells.
Step 4: Cover the other side of plastic shell as below chart. Then, battery kit is assembly well.
3 - battery kit
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on
one side of plastic shells and insert one more defect battery on the space.
Step 4: Cover the other side of plastic shell as
below chart. Then, battery kit is assembly well.
Tapes
Tapes
Tapes
Defect
battery
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4 - battery kit
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on one side of plastic shells.
Step 4: Cover the other side of plastic shell as below chart. Then, battery kit is assembly well.
6 - battery kit
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on one side of plastic shells.
Step 4: Cover the other side of plastic shell as below chart. Then, battery kit is assembly well.
Tapes
Tapes
Tapes
Tapes
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3. Operations
3.1. Button operation
Button View
Button Function
ON/Mute Button
Turn on the UPS: Press and hold ON/Mute button for at least 2
seconds to turn on the UPS. Mute the alarm: After the UPS is turned on in battery mode, press and hold this button for at least 5 seconds to disable or enable the alarm system. But its not applied to the situations when warnings or errors occur. Up key: Press this button to display previous selection in UPS setting mode. Switch to UPS self-test mode: Press ON/Mute buttons simultaneously for 5 seconds to enter UPS self-testing while in AC mode, ECO mode,
AECO mode, or converter mode.
OFF/Enter Button
Turn off the UPS: Press and hold this button at least 2 seconds to turn
off the UPS in battery mode. UPS will be in standby mode under power normal or transfer to bypass mode if the Bypass enable setting by pressing this button. Confirm selection key: Press this button to confirm selection in UPS
setting mode.
Select Button
Switch LCD message: Press this button to change the LCD message
for input voltage, input frequency, battery voltage, output voltage, output frequency. Setting mode: Press and hold this button for 5 seconds to enter UPS setting mode when Standby and Bypass mode. Down key: Press this button to display next selection in UPS setting
mode.
ON/Mute + Select
Button
Switch to bypass mode: When the main power is normal, press
ON/Mute and Select buttons simultaneously for 5 seconds. Then UPS will enter to bypass mode. This action will be ineffective when the
input voltage is out of acceptable range.
3.2. LCD panel
Rack Display Tower Display
Load info
UPS status
Input/output and Battery info
Warning & Fault info/
Setting operation
Battery info
Battery info Load info
Input/output
and Battery
info
UPS status
Warning & Fault info/ Setting operation
Backup time info
Backup time info
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Display
Function
Backup time information
Indicates the backup time in pie chart.
Indicates the backup time in numbers. H: hours, M: minute
Warning & Fault information
Indicates that the warning and fault occurs.
Indicates the warning and fault codes, and the codes are
listed in details in 3-5 section.
Setting Operation
Indicates the setting operation.
Input / Output & Battery information
Indicates the output/input voltage, output/input frequency,
and battery voltage.
V: voltage, Hz: frequency
Load information
Indicates the load level by 0-25%, 26-50%, 51-75%, and 76-100%.
Indicates overload.
Indicates the load or the UPS output is short circuited.
UPS status
Indicates that programmable management outlets are working.
Indicates the UPS working in line mode.
Indicates the UPS is working in converter mode.
Indicates the UPS is working in bypass mode.
Indicates the UPS powers the output directly from the mains
Indicates that the UPS alarm is disabled.
Indicates the battery charger is working.
Battery information
Indicates the Battery level by 0-25%, 26-50%, 51-75%, and 76-100%.
Indicates low battery.
Indicates there is something wrong with battery.
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3-3. Audible Alarm
Battery Mode Sounding every 4 seconds
Low Battery Sounding every second
Overload Sounding twice every second
Fault Continuously soun ding
3-4. LCD display wordings index
Abbreviation Display content Meaning
ENA Enable
DIS Disable
ESC Escape
RAC Rack display
TOE Tower display
B.L Low Battery
O.L Overload
N.C Battery is not connected
O.C Overcharge
SF Site Fault
E.P EPO
T.P Over Temperature
C.H Charger Failure
B.B Battery Fault
F.U Frequency Unstable in Bypass Mode
B.V Input Voltage is Out of Bypass Range
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3-5. UPS Setting
There are two parameters to set up the UPS. Parameter 1: It’s for program alternatives. There are 9 programs to set up: Parameter 2: It’s for setting information display
01: Output voltage setting
Interface
Setting
For 200/208/220/230/240 VAC models, you may choose the
following output voltage: 200: presents output voltage is 200Vac 208: presents output voltage is 208Vac 220: presents output voltage is 220Vac 230: presents output voltage is 230Vac 240: presents output voltage is 240Vac For 100/110/150/120/127 VAC models, you may choose the following output voltage: 100: presents output voltage is 100Vac 110: presents output voltage is 110Vac 115: presents output voltage is 115Vac 120: presents output voltage is 120Vac
127: presents output voltage is 127Vac
02: Frequency Converter enable/disable
Interface
Setting
CF ENA: converter mode enable
CF DIS: converter mode disable
03: Output frequency setting
Interface
Setting
You may set the initial frequency on battery mode:
BAT 50: presents output frequency is 50Hz BAT 60: presents output frequency is 60Hz If converter mode enable, you may choose the following output frequency: CF 50: presents output frequency is 50Hz CF 60: presents output frequency is 60Hz
04: ECO enable/disable
Interface
Setting
Parameter 2
Parameter 1
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ENA: ECO mode enable
DIS: ECO mode disable
05: AECO enable/disable
Interface
Setting
ENA: Advanced ECO mode enable
DIS: Advanced ECO mode disable
06: Bypass mode enable/disable
Interface
Setting
ENA: Bypass mode enable
DIS: Bypass mode disable
07: Programmable outlets enable/disable
Interface
Setting
ENA: Programmable outlets enable
DIS: Programmable outlets disable
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08: Programmable outlets setting
Interface
Setting
0-999: setting the backup time limits in minutes from 0-999 for
programmable outlets which connect to non-critical devices on battery mode.
09: LCD display direction setting
Interface
Setting
RAC: the LCD display is horizontal.
TOE: the LCD display is vertical.
10: Acceptable input voltage range setting
Interface
Setting
For 200/208/220/230/240 VAC models, you may choose the
following Acceptable input voltage range: 110/300 alternating flashing: acceptable input voltage range is from 110V to 300V. 160/260 alternating flashing: acceptable input voltage range is 160V to 260V. 170/270 alternating flashing: acceptable input voltage range is 170V to 270V. For 100/110/150/120/127 VAC models, you may choose the following Acceptable input voltage range: 55/150 alternating flashing: acceptable input voltage range is from 55V to 150V. 80/130 alternating flashing: acceptable input voltage range is 80V to 130V. 85/135 alternating flashing: acceptable input voltage range is 85V
to 135V.
00: Exit setting
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3-6. Operating Mode Description
Operating mode
Description
LCD display
Rack Display
Tower Display
Online mode
When the input voltage is within
acceptable range, UPS will provide pure and stable AC power to output. The UPS will also charge the battery at online mode.
ECO mode
(E ciency Corrective Optimizer)
When the input voltage is within
setting range ( ±3%V o max) , UPS will bypass voltage to output for energy
saving. PFC and INVERTER are still active at this mode.
AECO mode
(Advanced Eciency Corrective Optimizer)
When the input voltage is within
setting range ( ±3%V o max) , UPS will bypass voltage to output for energy
saving. PFC and INVERTER are o at this mode.
Frequency
Converter mode
When input frequency is within 40 Hz
to 70 Hz, the UPS can be set at a constant output frequency, 5 0 Hz or 60 Hz. The UPS will still charge battery under this mode.
Battery
mode
When the input voltage is beyond the
acceptable range or power failure and alarm is sounding every 4 second, UPS will backup power from battery.
Bypass
mode
When input voltage is within
acceptable range but UPS is overload, UPS will enter bypass mode or bypass mode can be set by front panel. Alarm is sounding every 10 second.
Standby
mode
UPS is powered o without output
power, but the battery still can be charge d.
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Fault mode
The UPS is in fault mode when no
output power is supplied from the UPS and the fault icon ashes on the LCD display, although the information of UPS can be displayed in the screen.
3-7. Faults Reference Code
Fault event
Fault code
Icon
Fault event
Fault code
Icon
Bus start fail
01
x
Low Inverter voltage
13
x
Bus over
02 x Inverter output short
14
Bus under
03
x
Battery voltage too high
27
x
Bus unbalance
04
x
Battery voltage too low
28
Inverter soft start fail
11 x Over temperature
41
x
High Inverter voltage
12 x Overload
43
3-8. Warning indicator
Warning Icon (ashing) Code Alarm
Low Battery Sounding every second
Overload Sounding twice every second
Battery is not connected Sounding every second
Overcharge Sounding every second
Site wiring fault Sounding every second
EPO enable Sounding every second
Over temperature Sounding every second
Charger failure Sounding every second
Battery Fault Sounding every second
Bypass Out Range Sounding every second
Bypass Frequency Unstable Sounding every second
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4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
Possible cause
Remedy
No indication and alarm even
though the main is normal.
The AC input power is not
connected well.
Check if input power cord
firmly connected to the mains.
The AC input is connected
to the UPS output.
Plug AC input power cord
to AC input correctly.
The icon and the warning code
flashing on LCD
display and alarm is sounding
every second.
EPO function is activated.
Set the circuit in closed
position to disable EPO function.
The icon and flashing on LCD display and alarm is
sounding every second.
Line and neutral
conductors of UPS input are reversed.
Rotate mains power socket
by 180° and then connect to UPS system.
The icon and flashing on LCD display and alarm is
sounding every second.
The external or internal
battery is incorrectly connected.
Check if all batteries are
connected well.
Fault code is shown as 27 and the
icon is lighting on LCD display and alarm is continuously
sounding.
Battery voltage is too high
or the charger is fault.
Contact your dealer.
Fault code is shown as 28 and the
icon is lighting on LCD display and alarm is continuously
sounding.
Battery voltage is too low
or the charger is fault.
Contact your dealer.
The icons of and are flashing on LCD display and alarm is sounding twice every second.
UPS is overload
Remove excess loads from UPS output.
UPS is overloaded. Devices
connected to the UPS are fed directly by the electrical network via the
Bypass.
Remove excess loads from
UPS output.
After repetitive overloads,
the UPS is locked in the Bypass mode. Connected devices are fed directly by
the mains.
Remove excess loads from
UPS output first. Then shut down the UPS and restart it.
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Symptom
Possible cause
Remedy
Fault code is shown as 43 and The
icon is lighting on LCD display and alarm is continuously
sounding.
The UPS shut down
automatically because of overload at the UPS
output.
Remove excess loads from
UPS output and restart it.
Fault code is shown as 14 and
alarm is continuously sounding.
The UPS shut down
automatically because short circuit occurs on the
UPS output.
Check output wiring and if
connected devices are in short circuit status.
Fault code is shown as 01, 02, 03,
04, 11, 12, 13 and 41 on LCD display and alarm is continuously sounding.
A UPS internal fault has
occurred. There are two possible results:
1. The load is still supplied, but directly from AC power via bypass.
2. The load is no longer
supplied by power.
Contact your dealer Battery backup time is shorter
than nominal value
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then check capacity. If the problem still persists,
consult your dealer.
Batteries defect
Contact your dealer to replace the battery.
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5. Storage and Maintenance
Operation
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:
Storage Temperature
Recharge Frequency
Charging Duration
-25°C - 40°C
Every 3 months
1-2 hours
40°C - 45°C
Every 2 months
1-2 hours
Be sure to deliver the old (spent) battery to a recycling facility or ship it to
your dealer in the replacement battery packing material.
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MODEL
CP-900W-2U
CP-1350W-2U
Capacity
VA 1000 VA 1500 VA 2000 VA
3000 VA
W
810W
1350 W
1800 W
2700 W
INPUT
Voltage Range
Rated voltage
100VAC-120VAC
Low Line Transfer
80 VAC/70 VAC/60 VAC/55 VAC ± 5 %
(based on load percentage 100%-80% / 80%-70% / 70%-60% / 60%-0)
Low Line Comeback
85 VAC/75 VAC/65 VAC/60 VAC ± 5 %
High Line Transfer
150 VAC ± 5 %
High Line Comeback
142 VAC ± 5 %
Frequency Range
40Hz ~ 70Hz
Power Factor
0.99 @normal voltage
OUTPUT
Output Voltage
100*/110*/115*/120VAC
AC Voltage Regulation
± 1%
Frequency Range
47 ~ 53 Hz or 57 ~ 63 Hz (Synchronized Range)
Frequency Range
50Hz 0.5% or 60Hz 0.5% (Bat. Mode)
Current Crest Ratio (CF)
5:1 (max.)
Harmonic Distortion (THDU)
2% (Linear load)
8% max (Batt. mode before shut down)
2% (Linear load)
8% max (Batt. mode before shut down)
Transfer Time
AC to DC
Zero
Inverter to Bypass
4 ms (Typical)
Waveform (Batt. Mode)
Pure Sine wave
EFFICIENCY
AC Mode
86% (typical), 88% (peak)
88% (typical), 90% (peak)
Battery Mode
83% (typical), 86% (peak)
85% (typical), 88% (peak)
BATTERY
Battery Type 12V/9Ah
Depending
on
application
12V/9Ah
Depending
on
application
12V/9Ah
Depending
on
application
12V/9Ah
Depending
on
application
Quantity 2 3 4 6
Typical Recharge Time
4 hours recover to 90% capacity (for standard model only)
Charging Current (max.) 1 A
4A (6A
optional)
1 A
4A (6A
optional)
1 A
4A (6A
optional)
1 A
4A (6A
optional)
Charging Voltage
27.4 VDC ± 1%
41.1 VDC ± 1%
54.7 VDC ± 1%
82.1VDC ± 1%
INDICATORS
LCD
Displays UPS status, Load level, Battery level, Input/Output/battery info, Discharge time and Fault indicators
ALARM
Battery Mode
Beeps every 4 seconds
Low Battery
Beeps every second
Overload
Beeps twice every second
Fault
Continuously beeps
PHYSICAL
Dimension (
DxWxH)
(mm)
380 x 438 x 88 480 x 438 x 88 480 x 438 x 88 600 x 438 x 88
Net Weight (kgs)
13.2 18.9
21.4
29.6
ENVIRONMENT
Humidity
20-90 % RH @ 0- 40°C (non-condensing)
Noise Level
Less than 50dBA @ 1 Meter
MANAGEMENT
Smart RS-232/USB
Supports Windows 2000/2003/XP/Vista/2008/7/8, Linux, Unix, and MAC
Optional SNMP
Power management from SNMP manager and web browser
*Derate capacity to 95% when the output voltage is adjusted to 115VAC, derate capacity to 90% when the output voltage is adjusted to 110VAC and derate capacity to 80% when the output voltage is adjusted to 100VAC.
6. Specications
CP-2700W-2UCP-1800W-2U
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