iSocket 3G User Manual

ENGLISH

Thank you for choosing iSocket®. Please take a few minutes to read through these operating instructions carefully before using the product so that you can get full advantage of the functionality and get maximum enjoyment from it. Pay special attention to the safety instructions in Chapter 2! Incorrect use could affect your guarantee or jeopardise health or property. We reserve the right to make design changes on the device and its software without prior notice. Deviations not mentioned in this instruction might exist in the software, which is considered acceptable and not considered a defect. The latest version of these instructions can be found on our website www.isocketsystems.com. Be sure to read the terms of warranty before using the device, so that you do not to lose your rights under the guarantee as a result of improper operation (Chapter 17). You agree with the terms of warranty and limitation of liability described in Chapter 17 when you purchase this product. Please keep these operating instructions in a safe place for easy access when needed. We hope you thoroughly enjoy using your iSocket.

NOTE!

 The software supplied with this product is the exclusive property of iSocket

Systems. As an end-user you are granted a non-exclusive license to use this software solely in combination with the device on which it is installed and with which it is supplied. The license is non-transferable and you do not have the rights to grant sublicenses.

 Your iSocket device has a unique feature - iSocket

Online 24/7 - that gets the device back online even after a break in the cellular network. However the device needs a strong cellular signal in the area - it has an internal antenna and may not operate efficiently if the signal in your area is weak. Ensure that you have a strong network before using the device. Do not put metal or other conductive objects near the device - this may cause signal loss. This product is designed for home and office use only.

 This product uses a Lithium-ion battery and MUST NOT be used outside the

specified temperature! Please refer to technical information (Chapter 15) for detailed information about operating conditions and read the safety instruction (Chapter 2) carefully.

 If you wish to use the iSocket

Power Notifier feature (power failure / power restored alerts), plug in the device for 20 hours before use. This will charge the built-in battery.

 If you use a prepaid card you might be need to activate it first with your

cell phone network provider. More information is available from http://isocket.me/prepaid

iSocket® 3G

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Content

Content ............................................................................................................ 2

1. Device Description ......................................................................................... 3

2. Safety Instructions ......................................................................................... 5

3. Quick Start .................................................................................................... 7

4. Managing the iSocket Device ........................................................................... 8

4.1 Managing by Text Commands ..................................................................... 8

4.2 Managing by Phone Call.............................................................................. 9

4.3 Manual Managing ..................................................................................... 10

4.4 Multi Texting Mode .................................................................................. 10

5. Security & Notifications Settings .................................................................... 11

5.1 Security Numbers List Settings .................................................................. 11

5.2 Password Protection ................................................................................. 12

5.3 Configuration of the Numbers for Alerts ...................................................... 12

6. Command Confirmation ................................................................................ 13

6.1 Confirmation of SMS-commands ................................................................ 13

6.2 Free of Charge Confirmation by Call Back ................................................... 14

6.3 Incorrect Commands, Later Configuration and Commands from Unauthorised

Users ........................................................................................................... 14

7. Measurement and Control of Temperature ....................................................... 15

7.1 Thermometer, Temperature Calibration & Display Format ............................. 16

7.2 iSocket Smart Thermostat with Energy Saving & Equipment-Friendly Mode..... 17

7.3 Temperature Monitoring – Notifications, iSocket® Temperature Notifier .......... 19

8. Power Outage & Power Restore Alerts ............................................................. 20

8.1 iSocket® Power Notifier & BALET Feature .................................................... 20

8.2 Equipment-Friendly Power Restore Mode .................................................... 22

9. Date and Time ............................................................................................. 22

10. Scheduler .................................................................................................. 23

11. Credit Information and Subscription Management (experimental) ..................... 24

12. Identification, Device Information & Open API ................................................ 24

13. Original Factory Settings & Remote Update .................................................... 25

14. LED Indicators ........................................................................................... 26

15. Technical Data ........................................................................................... 26

16. Troubleshooting ......................................................................................... 27

17. Limits of Warranty and Liability .................................................................... 28

18. Contacts, Support, News & Social Networks ................................................... 29

iSocket® 3G

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1. Device Description

iSocket® 3G is the world’s first 3G smart plug that notifies about power outages and temperature changes on remote sites directly to a cell phone via modern 3G networks,

without using cloud connections - to eliminate delay or possible failure and make such notification reliable. iSocket 3G does not require Wi-Fi or any other Internet connection at the remote site, but a cellular network – either GSM or 3G (HSDPA) from operators such as T-Mobile, AT&T, Rogers, Bell, Telus, Telstra, Optus, Vodafone and many others worldwide.

Features. While prompt notifications are the main features of iSocket 3G, it has plenty of other features on its software. Among them are a smart thermostat and remote reboot by a call. For example, you can reboot your router when it hangs remotely and even do it free of charge - see Chapter 4.2 and 6.2 for configuration. You will find a list of almost all features in this user manual. For developers who want to use API we recommend you check our website www.isocket3g.com for updates and subscribe to our newsletter – go to http://isocket.me/sub. The information from this user manual will also be useful for developers.

Temperature monitoring (OPTIONAL). With an optional precision external sensor connected to iSocket 3G you can measure the temperature of almost any element: air, water, oil, solid surfaces, etc. Information about temperature will be sent to your cell phone. iSocket will notify you when the temperature rises beyond, or falls below specified levels. iSocket has a thermostat that turns equipment on and off according to your settings. The unique features of iSocket® Smart Software allow you to create an advanced temperature monitoring system.

How to manage iSocket 3G. This smart plug is controlled remotely by text messages and therefore can be managed from any cell phone – either smartphones or “classical” cell phones from any manufacturer. While pure texting mode is the best way to go right from the box, iSocket 3G has an API developed by iSocket Systems that enables third parties to build any apps and services around this product. iSocket Systems will also provide simple apps to work with iSocket 3G – see http://isocket.me/apps for details.

No fees. iSocket Systems do not charge monthly fees! You pay once for the equipment up front - and you are then free to buy a SIM card from any provider you like or use prepaid SIM cards. We provide some advice on suitable SIM cards for different countries – please visit http://isocket.me/prepaid. We also plan to sell devices with SIM cards in the future. When using prepaid cards without monthly fees and pure texting mode to operate with the device, the cost of ownership will be minimal.

Security. iSocket 3G has been designed with rigid security in mind. We protect your device from unwanted intrusion – see Chapter 5 for details. Using cellular network technology instead of a Wi-Fi connection raises the level of security significantly

Remote update. This new iSocket supports FOTA (Firmware Over The Air). If your SIM card provides a data connection, you can update remote firmware very simply – see Chapter 13. Please note, the SIM card will be charged for traffic as per rates of your SIM card provider. The traffic is just a few kilobytes. Ensure there is uninterrupted power to your iSocket during a firmware update.

iSocket® 3G

www.isocket3g.com

For more information about the technical characteristics of iSocket 3G see Chapter 15 and also visit www.isocket3g.com

Main power socket

Socket for connecting external electrical equipment, which can be controlled remotely.

(Figure shows plug/socket type NEMA 5-15, North America, model IS3GUS).

Hidden button Used to switch the main socket manual (Chapter 4.3) or reset device (Chapter 13).

OUT

Indicator of output power for main socket.

Plug to connect iSocket to the wall socket to provide power for device and for connected appliance.

POWER

Indicator of input power from power network.

ONLINE

Status indicator for mobile network.

Additional information about the indicators is given in Chapter 14.

Socket for

TEMPERATURE sensor

3.5mm jack, RED (See Chapter 7)

Socket for SIM- card (micro SIM)

Pictures below describe the plugs and sockets of other models.

Socket/Plug:

BS 1363

(British)

Socket/Plug:

CEE 7/4,

German

"Schuko"

Socket/Plug:

CEE 7/5

(French)

Socket/Plug:

AS/NZS 3112

(Australian)

Socket/Plug:

SEV 1011

(Swiss)

Socket/Plug:

CEI 23-50

S17/P17

(Italian)

Socket/Plug:

SI32 (Israeli)

iSocket® 3G

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2. Safety Instructions

This appliance complies with accepted technological standards with regard to safety. Nevertheless, as manufacturers we consider it our obligation to make you aware of the following safety information. To ensure years of trouble-free enjoyment, and to maintain your guarantee, please note the following.

 Never carry out repairs yourself! There are no serviceable parts in the device.  The operating voltage of the appliance and the mains voltage as well as the type of current must

match (see the rating plate on the underside of the appliance).

 Only plug into a correctly installed earthed mains socket.  Provide easy access for a maintenance or emergency disconnection.  Do not connect this device to another one similar device.  The device is not intended for direct plug-in equipment, which are not equipped with a plug.

External equipment that connects to the device must have a cord with appropriate plug.

 Some devices are supplied with their own switch, which needs to be disconnected before they are

unplugged. Do not use this product with such devices - it cannot disable the switch of a remote device.

 Do not use external equipment with a faulty plug!

Do not connect to appliances which cannot be left unattended (e.g. certain heaters)!

 Do not exceed power load limit and other electrical parameters specified in the technical

characteristics. Check the power of the connected device!

 The device is intended only for domestic private non-commercial use. Do not use in emergency

environments: e.g. military, hospitals etc!

 This product is not designed for safe disconnection of the controlled equipment from power

network; the device is not equipped with a residual-current device (RCD). Make sure that your home electrical network meets safety standards.

 The product is designed for indoor use in dry area. Do not use it in wet or chemically aggressive

environments! For example, do not use it in the bathroom. It is also not designed for industrial operation in aggressive environments.

 Do not use this device if the casing is damaged!  Do not shake or drop the product. This could cause damage!  Keep away from direct sunlight.  Keep out of reach of children!  Block access to the management and set-up of the device to unauthorised users (Chapter 5).  Read additional safety information in Chapter 17.

iSocket Systems hereby declares that this iSocket 3G complies with the essential requirements and other relevant provisions of Directive 1999/5/EC.

At the end of the product's useful life, please dispose of it at appropriate collection points provided in your country.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: reorient or relocate the receiving antenna by reorienting or relocating the equipment; increase the separation between the equipment and receiver; connect the equipment into an outlet on a circuit different from that to which the receiver is connected; consult the dealer or an experienced radio/TV technician for help. Any changes /

modifications not approved by the responsible party could void the user’s authority to operate

the equipment. This equipment must be installed to provide a separation distance of at least 20 cm from all persons. The equipment contains transmitter module FCC ID: UDV1103022011008 located inside the equipment on the printed circuit board of the modem.

iSocket® 3G

www.isocket3g.com

Safety Instructions for the Battery

This unit use a Li-ion battery. The safety instruction does not tell you how to maintain the battery, because this battery is installed inside the unit. It is strictly prohibited to replace the battery yourself - an authorised specialist must be consulted. However this safety instruction does describe the care of units using a Li-ion battery.

Read all the safety information and instructions. Failure to comply with the safety information and instructions may cause fire and / or serious injury.

We pay a great deal of attention to the design of every battery to ensure that we supply you with batteries which offer maximum durability and safety. Despite all the safety precautions, caution must always be exercised when handling devices with batteries. Studies have shown that incorrect use and poor care are the main causes of the damage caused by batteries. The following points must be obeyed at all times to ensure safe use:

 Don't throw battery or device with battery into an open fire. There is a risk of

explosion!

 Always comply with the storage conditions (see Chapter 15)! Don't keep the device

with its battery in places where the temperature is liable to reach levels outside those specified. In particular, do not leave the device in a car that is parked in sunshine.

 If the battery suffers overloading and/or overheating, the integrated protective cut-

off will switch off the charging/discharging for safety reasons. If this happens you will not be able to get a power failure alert. Using the battery at temperatures outside those specified in the technical information (Chapter 15) will cause chemical damage and may cause a fire.

 In the event of incorrect use, fluid may escape from the battery. Avoid contact with

this fluid. If you touch it by mistake, rinse the affected area with water. If you get the fluid in your eyes, seek medical advice. Stop using the device if fluid is coming from it!

 Li-ion batteries are subject to a natural ageing process. The battery must absolutely

be replaced when its capacity falls just 80% from the capacity as new. A weak, old battery is no longer capable of meeting the high power requirements and therefore poses a safety risk.

 Exhaustive discharge will damage the battery. The most common cause of

exhaustive discharge is lengthy storage or non-use of a partly discharged battery. Don't allow the device to be stored for a long time without use. Never use a batterydriven device if you suspect that the last time the battery was charged was more than 12 months ago. There is a high probability that the battery has already suffered dangerous damage (exhaustive discharge).

Rechargeable batteries contain materials that are potentially harmful to the environment. Batteries may not be disposed of with normal domestic waste. You should dispose of used batteries at your local collection point.

iSocket® 3G

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3. Quick Start

Quick Start comprises three simple steps:

Step 1. Install SIM card. You need to fit a micro SIM card from a GSM or 3G operator into the unit. If you use a prepaid card you might need to activate it first with an unlocked cell phone. Please see our advice for sim cards here http://isocket.me/prepaid

Install SIM card into the special slot and push until fixed (you will hear a click). SIM card orientation is shown on the front side of the device. Do not insert or eject the SIM card on a running device! Switch off the device before you insert or eject SIM card. Do not use SIM cards that contain messages! Remove all messages from the SIM card. Do not use SIM cards with NFC chip embedded in a SIM (chip for payments from mobile phone).

Step 2. Apply power to the device. Connect iSocket to a wall socket. POWER and OUT indicators blink three times simultaneously. If everything is functioning correctly the POWER indicator will be a constant green light. The ONLINE indicator is lit constantly during the network search, blinks every second when the network has been found, or blinks more often during data exchange (e.g. during firmware update). More information about the indicators in Chapter

14.

Step 3. Execute your first command and make yourself the main user.

Your device with iSocket® Smart Software has the unique feature "Make Me Boss!". Send SMS-command MAKEMEBOSS to the phone number of the SIM card installed in the unit and it will automatically assign the phone number from which you have sent it as the number for all types of alerts and will also enable protection by the list of phone numbers and will add the number to the list.

First test.

The device is now ready to work! You can carry out a simple test. Connect an appliance to the iSocket, e.g. a desk lamp (don't forget to turn on the lamp switch). Send the message ON to the SIM card number and the lamp will switch on. Remove the iSocket from the wall-socket. You will soon get a power failure alert! Your iSocket 3G is now ready to work and secure. Read more about all features and advanced configurations in the following Chapters.

NOTE! You must disable PIN-code authorisation for the SIM card! You can only disable PIN authorisation by using mobile phone that support micro SIM card. Insert the SIM card into mobile phone and disable PIN usage using the phone menu. You can find more information in the manual for the phone or ask assistance from the shop, where you purchased the card. If you have forgotten to disable the PIN-code the ONLINE indicator will light constantly and the POWER indicator will signal this by specific blinks (see Chapter 14). The POWER and OUT indicators will blink specifically (see Chapter 14) when the SIM card is not inserted correctly or is damaged.

NOTE! Make sure that you don't use the "hide my number" option for the number from which you execute the command. If the system cannot recognise the number it will not add it to the number for alerts and to the security list. Alternatively you can use the methods of adding these numbers which is described in Chapter 5.1 (for security numbers) and 5.3 (for alert numbers).

iSocket® 3G

www.isocket3g.com

4. Managing the iSocket Device

You can manage the device directly by text commands, by phone call, via apps or manually. This new iSocket also supports Multi Texting Mode. For management via apps please see http://isocket.me/apps

4.1 Managing by Text Commands

Commands are sent in form of SMS messages to the SIM card number of the iSocket. Messages have the following syntax:

COMMAND (for example, STATUS).

If a password was configured (see Chapter 5), then you must use following syntax:

passwordCOMMAND (for example, 12345STATUS), where 12345 is a password set by the command PASSWORD=12345 (more details in Chapter 5).

There are three types of commands on device:

1. Configuration commands (marked "Conf" in the tables).

These commands configure some parameters on the device and usually (not always) have the syntax COMMAND=VALUE, so they have symbol "=" after the command name. The configuration can only be performed within 30 minutes after device has been powered on or after the last configuration command has been received. If you try to configure device after 30 minutes, then you will get the message "command – Time for configuration expired!" (only if ERROR=ON - see Chapter 6). To disable this limitation you must configure security on device – see Chapter 5. Settings are stored in non-volatile memory and are not lost when power is off. Each configuration command has a default value. This is the value that was installed at the factory (for details see Chapter

13).

2. Information commands (marked "Inf" in the tables).

These commands inform you about different statuses of the device or about other corresponding statuses, so they have information nature. If a command has a question mark at the end (COMMAND?), then this command will inform you about current value of the parameter, which has the same name as the command. These commands are available at any time. Should a configuration command have different values these will all be seen in response to the information command associated with this configuration command. The values will be comma-separated and the current active value will be indicated in parentheses. For example, you send the information command "COMMAND?". In response you will get the reply "COMMAND=VALUE1,(VALUE2)". This means that the current active value is "VALUE2", and "VALUE1" is another value acceptable for this command. This syntax is made for your convenience - you do not need to refer to the manual each time when to remember all possible values. They will be given in the response. The first value in the response is the factory default value (see Chapter 13).

NOTE! Commands are not case sensitive. “STATUS”, “status” or “Status” will all be processed in the same way.

iSocket® 3G

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3. Control and management commands (marked "Ctrl" in the tables).

Used to control the iSocket device - perform some active action. They are not limited by configuration window and can be used at any time.

You will get a response after sending the commands. This can be disabled if desired (see Chapter 6). If you make a mistake in the command and send an incorrect command, you will receive a message "COMMAND - No such command exists on the device!" (Only if ERROR=ON - see Chapter 6). If a command longer than 30 characters was sent, it will be deleted without any response notifications.

The list of simple commands for management and configuration is shown in the following table. The real response may differ from those indicated in the table, depending on the command. For default settings please see Chapter 13.

Command

Description

Response

Type

Turn on main power socket

Power socket ON

Ctrl

OFF

Turn off main power socket

Power socket OFF

Ctrl

ON30

Turn on main power socket for 30 seconds. Maximum value is 65500 seconds.

Power ON for 30 seconds

Ctrl

OFF30

Turn off main power socket for 30 seconds. Maximum value is 65500 seconds.

Power OFF for 30 seconds

Ctrl

RESTART

Restart (return to the same status after a certain period of time) main socket. Time for restart set by RESTARTTIME.

Power socket restarted

Ctrl

RESTARTTIME=5

Configures time (in seconds) for RESTART command. Values 1-600 seconds.

RESTARTTIME=5 – OK

Conf

RESTARTTIME?

Informs about RESTARTTIME value

RESTARTTIME=5 seconds

Inf

PULSE

Send a pulse to relay. The duration of the pulse can be configured by command PULSETIME. By default this is 2 seconds. This operation works similarly to the RESTART operation. So, if main socket was turned off it will be turned on for a 2 seconds and then turned off. And if the socket was initially turned on, then after this action it will be turned off for 2 seconds and then turned on again. So this pulse can be used as a pushbutton to start and stop, for example, magnetic starters or to open a gate. Values 1600 seconds.

Pulse on/off for 2 seconds was sent to relay

Pulse off/on for 4 seconds was sent to relay

Ctrl

PULSETIME=2

Configures time (in seconds) for PULSE command. Values 1-600 seconds.

PULSETIME=2 – OK

Conf

PULSETIME?

Informs about PULSETIME value

PULSETIME=2 seconds

Inf

STATUS

Request for main power socket status, temperature, network and time

Power socket ON Signal: Good(-67dBm), HSDPA TEMP: 70F (21C) Time: y/m/d,h:m:s

Ctrl

TEMPERATURE

Informs about temperature. See details in Chapter 7.

TEMPERATURE: 70F (21C)

Ctrl

RUNTIME

Informs how long main power socket has been turned on (since last restart or power on). If you turn on the main socket manually before the correct date was installed on the device, the start-up time of the device will not be recorded correctly.

Power socket is ON from: y/m/d,h:m:s

Ctrl

4.2 Managing by Phone Call

The main socket for external electrical equipment can also be managed by cell or landline phone. For example, you can call to the phone number of the SIM card in the device and

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iSocket 3G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual