ISE2 AW23 User Manual
2
Installation
and setting
up your
machine
Use and
care of your
machine
Advice, help
and troubleshooting
guide
ISE2 Washing Machine
user guide
Model: AW23
ISE2 Washing Machine
Dear customer,
Thank you for choosing your ISE washing machine, we hope it oers you many
years of outstanding results and reliable service.
We would like you to be aware of how to correctly use the machine as it may dier
from the way that any previous machine you have owned may operate ISE appliances use the most up to date technologies available to ensure that you receive the
best possible wash results whilst helping to protect and care for our environment
along with saving you money in detergent and energy use. It is both kind to your
wallet and the planet.
We recommend that you read through this instruction manual even if you have
used a washing machine in the past and familiarise yourself with the machine and
how it operates before using the machine, paying careful attention to the installation section if you have chosen to install the machine yourself.
We take great care in our products’ design and function, including this manual to
ensure that you get the best out of your new machine and we hope you enjoy how
easy we try to make life for you.
All contents © 2009 Independent Service Engineering Limited
Contents
Section1: Installation
Section 5: Care & Maintenance
Section 2: Programs
Section 3: Using Your Machine
Section 4: Safety & Security
Section 6: Troubleshooting Guide
Pages 24-26
A guide to any general problems that you may encounter and how to resolve
them
Pages 22-23
General care of your machine
Pages 21-22
The safety features of your ISE machine and how to use the security features
Pages 12-19
How to use your ISE washing machine
Pages 5-11
A guide to programs available and the recommended uses
Pages 1-4
How to install the machine correctly and ensure optimum operation
transit
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Section 1: Installation
Please pay attention to the following instructions before using your washing
machine.
Failure to install the machine correctly may result in unrepairable damage which is not covered by your warranty. If you are unsure do not
proceed and call an appliance engineer or installer.
Remove the transport guard as well as the
sleeves and the bolts
Unscrew and remove the lower bolt and
sleeve
To the holes where the transport screws have
been removed, insert the plastic transport
caps
The transportation screws that have been removed from the machine should be kept for any future transportationof the machine
Transportation screws, which are located at
the back of the machine, must be removed
before running the machine
1
water in
Suitable Installation Surroundings
It is important that you adhere to the following guidelines to get optimal noise and
vibration reduction from your machine:
The machine should be installed on a solid surface*•
The machine should not be installed on thick carpet or a loose carpet/ooring •
such as a rug, carpet tiles however are acceptable if properly xed
The machine should be properly levelled•
Clearance should be allowed at either side and top for movement and ventila-•
tion purposes
Your machine is designed to be operated from UK mains votage only in a suit-•
able area in accordance with legislation
* Installation to a “oating” oor or many types of wooden oor can cause excessive vibration if not installed and
levelled correctly
Connections
Your new machine requires three “connections” to operate as folows:
Cold water ll from a 3/4” BSP inlet connection•
Drain to either standpipe (ideal) or sink trap connection•
13A UK three-pin plug point•
Water Connection
The machine should be connected using the included 1.5M ll hose to a suitable
water inlet tap. Should you not have one avaibable please contact a plumber for
further assistance in tting one.
The maximum recommended distance, with a suitable extended ll hose is 2.5M
from the inlet.
The ll hose should be connected using the washers supplied in order to prevent
leaks and should be tightened to “hand tight” to achive an optimal connection.
Overtightening of this connection may result in the hose connection splitting so
please be careful.
The machine will operate between 1 and 8 BAR pressure and the incoming water
pressure can greatly aect program running times.
The water ll pipe should be connected to
the machine as shown in the diagram to the
right
Do not use the old hose!
CHECK AND ENSURE THERE ARE NO LEAKS AFTER CONNECTING!
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water out
Drainage Connection
The machine should be connected using the xed 1.5M drain hose to a suitable
drainage point on your home plumbing. If this is not available or seems unsuitable
you may require a plumber to alter your drainage point to suit an automatic washing machine.
Should you require an extended drain hose to reach the drain point the maximum
advisable length of hose is 2.5M, extending any further than this may cause issues
with draining.
It is vital that the drain hose is elevated within the guidelines shown in the diagram
below. Failure to do so can cause “backlling” where the machine can ll from the
home plumbing causing malodours and this is not covered by warranty
Be sure that water inlet and drain hoses are not folded, twisted, crushed or •
stretched
Water drain hose should be mounted at a height of minimum 50 cm, maxi-•
mum 100 cm from the ground
The end of the drain hose may directly be tted to the waste water outlet hole •
or a special apparatus mounted on the outlet bracket of the wash-stand
Never attempt to extend the water drain hose by adding extra parts without •
advice from an engineer or installer, drain extension kits are strongly discouraged
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50cm minimum
levelling
power
Mains Voltage Connection
Your machine requires a UK 13A standard plug point from which to draw power and
is pre-tted with a standard 13A plugtop which is moulded onto the power lead.
Wherever possible this should be inserted directly to a suitable plug point and not
an extension lead or suchlike.
Your machine contains sensitive electronic components which, if fed a poor or irregular power supply, can manifest “ghost” faults, that is, faults that are generated
by an irregular or poor power supply that cause the electronics to become unstable.
It is therefore very important that the mains supply is good.
Should you wish or require to extend the power supply please contact your installer
or an appliance engineer for a suitable solution.
Levelling The Machine
One very important part of the installation is to ensure, after the machine is placed
into postion that it is level and solid. Failure to do so can lead to excessive vibration
and noise from the machine as well as poor or no spin if the vibration reaches a
level that it operates the machine’s built in anti-imbalance circuitry.
To do this it is best advised to use a spirit level on the lid of the machine ensuring
that the top is level from front to back and side to side. This is not always possible
where the machine is installed beneath a worktop and, in this case, a thin spirit
level placed on the leading edge will allow you to ensure the machine is as level as
possible from the front.
Levelling is made easy by using the front feet as shown above.
Simply loosen the plastic locking ring, adjust the oor to the desired height by
screwing or unscrewing as usual to level the machine using your spirit level.
Once complete screw the locking plastic rings back to lock each foot into position
and to ensure that they remain as set.
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use
Section 2: Programs
In this section we will deal with the various programs and functions of the washing
machine and take you through it step by step. Please feel free to use this guide as a
reference and doing so will ensure that you get the best possible results from your
machine.
The rst part of the machine that we will explain is the program dial which you use
to set the various programs depending on the fabric type and level of soiling (how
dirty the clothes are). The choice of the proper program is very important if you
wish to receive the best possible results.
The program dial is divided into seven main sections (detailed below) for each different type of wash with one of those sections oering additional rinse, spin and
drain functions.
Cotton
This section is
for cottons and
mixed fabrics
Synthetics
This section is for
synthetic fabrics
Delicate
This section is for
delicate bres
Wool
This section is for
woolen or handwash only bres
Drain/Spin Section
This section is to allow
an extra drain, rinse
or spin
As the above diagram shows how the control dial and programs are split into easy
to follow groupings making it far easier to select rst by fabric type and then by
wash temperature. Or any other special requirements or programs which we shall
explain further on in this guide.
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Specials
This section is
special programs
Sport
Special program
for sportswear
guide
Program Guide & Symbols
Now that you know what section of the dial is used for what type of fabric it becomes easy to select the program that you desire to use within each section. On the
ISE2 this mainly falls down to simply selecting the temperature of wash that you
require and pressing the start button.
However, there are many special programs on the dial which we shall explain in
detail later which may benet you under certain circumstances or for special care
fabrics.
It is worth taking heed of the fabric care labels on many modern garments as they
can use special bre mixes and, if you use the wrong program, you can damage
these more delicate items.
Cycle Times
Throughout this guide we do give approximate cycle times which we have veried
under test. However it is very important to note that these can vary by a considerable degree depending on local conditions and the time of year and should therefore be regarded as for guidance only.
During the winter the incoming cold water temperature is often several degrees
lower than it is during the summer months and this leads to additional heating time
and this will aect these times.
Water pressure can also massively change the cycle times. A lower water pressure
would mean that on every ll the machine takes slightly longer and can lead to
longer than anticipated cycle times.
If the machine completes the cycle but takes longer than you would expect then
there is no fault with the machine it is just being aected by local conditions such
as these.
Also note that the remaining time may change with changes in conditions as the
machine will readjust as required and update the time remaining as required.
Sorting Laundry
More than any other factor, sorting your laundry into whites/lights and coloured
items is essential to getting good results and we strongly advise that you do not
mix light or white items with coloured ones on any program. Doing so can lead to
discolouration and dye transfer which may well be irreversable.
It is also important that you use two detergents, one for whites/lights that is bleach
containing and one specically for coloured items which does not contain any
bleach. Doing this will ensure that your machine remains in good order and that
your clothes last much longer.
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