ISE ISE2 User Manual
2
Installation
and setting
up your
machine
Use and
care of your
machine
Advice, help
and troubleshooting
guide
ISE2v2 Washing Machine
user guide
ISE2 Washing Machine
Dear customer,
Thank you for choosing your ISE washing machine, we hope it offers you many years of
outstanding results and reliable service.
We would like you to be aware of how to correctly use the machine as it may differ from the
way that any previous machine you have owned may operate ISE appliances use the most
up to date technologies available to ensure that you receive the best possible wash results
whilst helping to protect and care for our environment along with saving you money in
detergent and energy use. It is both kind to your wallet and the planet.
We recommend that you read through this instruction manual even if you have used a
washing machine in the past and familiarise yourself with the machine and how it operates
before using the machine, paying careful attention to the installation section if you have
chosen to install the machine yourself.
We take great care in our products’ design and function, including this manual to ensure
that you get the best out of your new machine and we hope you enjoy how easy we try to
make life for you.
All contents © 2007 Independent Service Engineering Limited
Contents
Section1: Installation
Section5: Care & Maintenance
Section2: Programs
Section3: Using Your Machine
Section4: Safety & Security
Section6: Troubleshooting Guide
Pages 24-26
A guide to any general problems that you may encounter and how to resolve them
Pages 22-23
General care of your machine
Pages 20-21
The safety features of your ISE machine and how to use the security features
Pages 16-19
How to use the machine
Pages 5-15
A guide to programs available and the recommended uses
Pages 1-4
How to install the machine correctly and ensure optimum operation
transit
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Section 1: Installation
Please pay attention to the following instructions before using your washing
machine.
Failure to install the machine correctly may result in irreperable damage which is not covered by your warranty. If you are unsure do not
proceed and call an appliance engineer or installer.
Loosen the screws by rotating counterclockwise
by a suitable wrench or spanner
Remove the screws by pulling them.
Often this may take a little force and manipulation to release the rubber mounts
To the holes where the transport screws have
been removed, insert the plastic transport screw
taps found in the accessories bag inside the
machine
The transportation screws that have been removed from the machine should be kept for any future transportationof the machine
Transportation screws, which are located at the
back of the machine, must be removed before
running the machine
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water in
Suitable Installation Surroundings
It is important that you adhere to the following guidelines to get optimal noise and
vibration reduction from your machine:
The machine should be installed on a solid surface*•
The machine should not be installed on thick carpet or a loose carpet/flooring •
such as a rug, carpet tiles however are acceptable if properly fixed
The machine should be properly levelled•
Clearance should be allowed at either side and top for movement and ventilation •
purposes
Your machine is designed to be operated from UK mains votage only in a suitable •
area in accordance with legislation
* Installation to a “oating” oor or many types of wooden oor can cause excessive vibration if not installed and
levelled correctly
Connections
Your new machine requires three “connections” to operate as folows:
Cold water fill from a 3/4” BSP inlet connection•
Drain to either standpipe (ideal) or sink trap connection•
13A UK three-pin plug point•
Water Connection
The machine should be connected using the included 1.5M fill hose to a suitable water
outlet tap. Should you not have one avaibable please contact a plumber for further
assistance in fitting one.
The maximum recommended distance, with a suitable extended fill hose is 2.5M from
the outlet.
The fill hose should be connected using the washers supplied in order to prevent leaks
and should be tightened to “hand tight” to achive an optimal connection. Overtightening of this connection may result in the hose connection splitting so please be careful.
The machine will operate between 1 and 10 BAR pressure and the incoming water
pressure can greatly affect program times.
The water fill pipe should be connected to
the machine as shown in the diagram to the
right
CHECK AND ENSURE THERE ARE NO LEAKS AFTER CONNECTING!
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water out
Drainage Connection
The machine should be connected using the fixed 1.5M drain hose to a suitable drainage point on your home plumbing. If this is not available or seems unsuitable you may
require a plumber to alter your drainage point to suit an automatic washing machine.
Should you require an extended drain hose to reach the drain point the maximum
advisable length of hose is 2.5M, extending any further than this may cause issues with
draining.
It is vital that the drain hose is elevated within the guidelines shown in the diagram below. Failure to do so can cause “backfilling” where the machine can fill from the home
plumbing causing malodourers and this is not covered by warranty
Be sure that water inlet and drain hoses are not folded, twisted, crushed or elon-•
gated by stretching
Water drain hose should be mounted at a height of minimum 60 cm, maximum •
100 cm from the ground
The end of the drain hose may directly be fitted to the dirty water outlet hole or a •
special apparatus mounted on the outlet bracket of the wash-stand
Never attempt to extend the water drain hose by adding extra parts without ad-•
vice from an engineer or installer, drain extension kits are strongly discouraged
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levelling
power
Mains Votage Connection
Your machine requires a UK 13A standard plug point from which to draw power and
is pre-fitted with a standard 13A plugtop which is moulded onto the power lead.
Wherever possible this should be inserted directly to a suitable plug point and not an
extension lead or suchlike.
Your machine contains sensitive electronic components which, if fed a poor or irregular
power supply, can manifest “ghost” faults, that is, faults that are generated by an irregular or poor power supply that cause the electronics to become unstable. It is therefore
very important that the mains supply is good.
Should you wish or require to extend the power supply please contact your installer or
an appliance engineer for a suitable solution.
Levelling The Machine
One very important part of the installation is to ensure, after the machine is placed into
postion that it is level and solid. Failure to do so can lead to excessive vibration from
the machine and poor or no spin if the vibration reaches a level that it operates the
machine’s built in anti-balance circuitry.
To do this it is best advised to use a spirit level on the lid of the machine ensuring that
the top is level from front to back and side to side. This is not always possible where the
machine is installed beneath a worktop and, in this case, a thing spirit level placed on
the leading edge will allow you to ensure the machine is as level as possible from the
front.
Levelling is made easy by using the front feet as shown above.
Simply loosen the plastic locking ring, adjust the foor to the desired height by screwing
or unscrewing as usual to level the machine using your spirit level.
Once complete screw the locking plastic rings back to lock each foot into position and
to ensure that they remain as set.
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use
Section 2: Programs
In this section we will deal with the various programs and functions of the washing
machine and take you through it step by step. Please feel free to use this guide as a
reference and doing so will ensure that you get the best possible results from your
machine.
The first part of the machine that we will explain is the program dial which you use to
set the various programs depending on the fabric type and level of soiling (how dirty
the clothes are). The choice of the proper program is very important if you wish to
receive the best possible results.
The program dial is divided into five main sections (detailed below) for each different
type of wash with one of those sections offering additional rinse, spin and drain functions.
Cottons Section
Programs 1-9
This section is for
cottons and mixed
fabrics
Synthetics Section
Programs 10-14
This section is for
synthetic fabrics
Delicates Section
Programs 15-17
This section is for
delicate fibres
Wool Section
Programs18-20
This section is for
woolen or handwash
only fibres
Drain/Spin Section
Programs 21-23
This section is to
allow an extra drain,
rinse or spin
As the above diagram shows how the control dial and programs are split into easy to
follow groupings making it far easier to select first by fabric type and then by wash
temperature or any other special requirements or programs which we shall explain
next.
These section symbols are shown on the soap drawer front in an easy to understand
visual guide to each program’s function for quick reference.
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guide
Program Guide & Symbols
Now that you know what section of the dial is used for what type of fabric it becomes
easy to select the program that you desire to use within each section. On the ISE2 this
mainly falls down to simply selecting the temperature of wash that you require and
pressing the start button.
However, there are many special programs on the dial which we shall explain in this
section which may benefit you under certain circumstances or for special care fabrics.
It is worth taking heed of the fabric care labels on many modern garments as they can
use special fibre mixes and, if you use the wrong program, you can irreperably damage
these more delicate items.
Cycle Times
Throughout this guide we do give approximate cycle times which we have verified
under test. However it is very important to note that these can vary by a considerable
degree depending on local conditions and the time of year.
During the winter the incoming cold water temperature is often several degrees lower
than it is during the summer months and this leads to additional heating time so this
can affect these times.
Water pressure can also massively change the cycle times. A lower water pressure
would mean that on every fill the machine takes slightly longer and can lead to longer
than anticipated cycle times.
If the machine completes the cycle but takes longer than you would expect then there
is almost cerrtainly no fault with the machine it is just being affected by local conditions such as these.
Sorting Laundry
More than any other factor, sorting your laundry into whites/lights and coloured items
is essential to getting good results and we strongly advise that you do not mix light or
white items with coloured ones on any program. Doing so can lead to discolouration
and dye transfer which may well be irreversable.
It is also important that you use two detergents, one for whites/lights that is bleach
containing and one specifically for coloured items which does not contain any bleach.
Doing this will ensure that your machine remains in good order and that your clothes
last much longer.
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