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User Manual
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IRIS 3000 User Manual

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IRIS 3000
DIGITAL VIDEO PHONE
IRIS 3000® DIGITAL VIDEO PHONE USER MANUAL
®
Contents
3. Using Basic Functions of Your
IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-5-5. Making a Call, Saving or Deleting a Number
4-6-1-4. Display .......................................................................................20
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Safety Instructions
This guideline is for user safety and prevention of any nancial loss in advance. Read thoroughly before using your digital video phone.
Precautions are categorized in two types and meanings are as follows:
Warning
This is a sign alerting you of possible death or severe injury if the instruction is not followed.
Caution
This is a sign alerting you of possible injury or nancial loss if the instruction is not followed.
Caution
When removing the power adapter, turn o the power switch and unplug the power plug.
Unplugging while the power is on may cause breakage of your IRIS 3000® Digital Video Phone. Do not install the IRIS 3000® Digital Video Phone in an unsafe place or on an unstable surface.
The digital video phone may not operate properly, or may not work at all. Use a soft fabric when cleaning the LCD or camera.
Do not use strong chemical solutions or abrasive materials to clean your IRIS 3000® Digital Video Phone as they can damage the equipment, especially the LCD or camera.
Install your IRIS 3000® Digital Video Phone close to the most accessible electrical outlet.
Warning
Do not install the unit in a location where it can be aected by dust or gas. Do not disassemble or modify the IRIS 3000® Digital Video Phone or power adapter. The warranty will not cover any defect that occurs due to such mishandling. To avoid damage, overheating or shock, do not install in a humid location.
Do not install the unit in direct sunlight or near heat sources, such as radiators. To avoid electric shock, do not touch the power adapter during thunder and lightning. To prevent damage, keep the unit safe from sudden shock. Do not apply excessive force, especially to the LCD screen or camera.
Sudden changes of temperature may cause damage to the unit. Disconnect the power cable or unplug the power adapter when the unit is not in use for an extended period of time. Only use the power adapter supplied with the IRIS 3000® Digital Video Phone.
1. INSTALLING THE IRIS 3000® DIGITAL VIDEO PHONE
1.1 IRIS 3000® Digital Video Phone Components
The following items should be included with your IRIS 3000® Digital Video Phone. If an item is missing, please contact IRIS 3000® Digital Phone Service Customer Support –1-866-619-6444.
*Warning: Use the power adapter that comes with your IRIS 3000® Digital Video Phone. Use of any other power adapter, other than one provided by IRIS 3000® Digital Phone Service, may result in corruption of your IRIS 3000® Digital Video Phone or even re.
Main Body of IRIS 3000® Digital
Video Phone
Before you get started:
Wired Internet service with 256 kbps upload speed or higher is required to use IRIS 3000® Digital Video Phone Service
The IRIS 3000® Digital Video Phone only works with IRIS 3000® Digital Phone Service
Recommended Set-up: Router with Ethernet cable
Handset Ethernet Cable (RJ-45) Power Adapter
(LINKSYS WRT 160N Recommended)
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
1.2 Connecting Your IRIS 3000® Digital Video Phone
For the best result, please follow the installation procedures provided in the Quick Installation Guide located in the box with your device.
1. Plug in the handset line to the body.
NOTE: The IRIS 3000® Digital Video Phone’s rst boot up may take up to 15 minutes. The system will perform an initial software update and provision the IRIS 3000® Digital Video Phone as part of this boot up process. Please allow ample time for the rst boot up. The IRIS 3000® Digital Video Phone’s LCD screen will display a status as it moves through the process. On completion, the registration light will turn green.
2. Connect the power cable to the power adapter.
3. Connect the Ethernet cable to the WAN port.
4. Turn on the power switch.
1.3 Part Names and Functions
FRONT
Handset: Handset of digital video phone base
1.
2. Speaker: Plays ring tones and transfers voice/sound in
speakerphone mode
3. Camera: Transmits video to the called party
4. LCD Screen: Displays your image and the image of the calling
party during a call
5. Keypad: Buttons that operate the functions of the digital video
phone
6. Microphone: Receives and transmits audio in speakerphone
mode
REAR
1. ON/OFF (I/O): Turns the digital video phone on/o
2. POWER (DC IN): Connects to the power adapter
3. USB: Universal Serial Bus port used to store data on the digital
video phone
4. LAN: Local Area Network connection
5. WAN: Connects to Internet via Ethernet cable
6. PHONE: Connects cordless phone or corded phone to the
digital video phone - FSX port
7. VIDEO OUT: Transmits video data to external monitor (TV or
computer)
8. AUDIO OUT: Transmits audio data to external speakers or audio
system
LAN (Local Area Network) is a computer network covering a small geographic area, like a home, oce or group of buildings. A home network is a residential local area network, and is used to connect multiple devices within the home. The simplest home networks are used to connect two or more PCs for sharing les, printers and a single connection to the Internet (usually broadband Internet through a cable or DSL provider).
WAN (Wide Area Network) is a computer network that covers a broad area. WANs are used to connect LANs and other types of networks together, so that users and computers in one location can communicate with users and computers in other locations. The wide area network provides network address translation (NAT), allowing multiple devices such as computers or video phones to share one IP address and Internet connection. The router can be identied as it almost always has ve Ethernet ports on the back. One port is separate from the four other ports. The largest and most well­known example of a WAN is the Internet.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
2. KEYS and SHORTCUTS
Get Started With Your New IRIS 3000® Digital Video Phone
Keys and Shortcuts
KEY USE
1. REGISTER The green LED light is lit when the digital video phone is connected to the IRIS 3000® Digital Phone Service
2. POWER Indicates if the digital video phone is switched on and the power cord is connected
3. MAIL Allows you to retrieve voice mail messages
4. HOLD Enables you to place or remove calls on hold
5. MUTE Disables voice transmission during call
6. PHONEBOOK Provides access to your Phonebook
7. CONFERENCE Allows you to audio conference multiple callers on to one line (3 caller audio conference call)
8. PRIVACY Disables video transmission during a call or becomes self-view when the phone is not in use
9. * Enters “*”
10. NUMERIC KEYPAD Enters numbers or letters
11. # Enters “#” or rejects incoming call
12. MENU Activates the Main Menu
13. BACK Moves to the previous menu, nishes a sequence or deletes characters or letters
14. MY CONTENT This is a future enhancement of IRIS 3000® Digital Phone Service
15. Navigation buttons used to navigate or set values for selected items
16. OK Use to select or conrm selections
20. STATUS Lists information needed for technical support such as conguration and software version
21. CAPS Allows you to capital, lowercase or numeric mode
22. MY APPLICATIONS This is a future enhancement of IRIS 3000® Digital Video Phone Service
23. REDIAL Calls the last number dialed
24. SPEAKER Activates/deactivates the speakerphone
25. CALL Calls the dialed number
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Making a Call
• Pick up handset or press SPEAKER
• Enter the phone number
• Press CALL
Making a Call from the Call Log Menu
• Scroll to Call Log from the Main Menu and press OK
• Select the menu location of the number you wish to call (Total Calls, Answered, Dialed, Missed) and press OK
• Scroll to the number and press OK
• Scroll to Make A Call and press OK
Ending a Call
Hang up handset or press SPEAKER
Receiving a Call
When you receive an incoming call, you can view the number and location of caller along with any additional contact information you entered into the enhanced Phonebook. Pick up the handset or press SPEAKER to answer the call.
Redialing a Call
To redial the last number dialed, press REDIAL. The digital video phone will automatically call the last number dialed.
Rejecting a Call
To reject an incoming call, press #. The call will be sent directly to your voice mail.
Call Conference
• Press HOLD during the initial call (the call can be incoming or outgoing). This places the existing caller on hold.
• Dial the number of the third party and press CALL. When the third party answers, press CONFERENCE.
Digital Photo Frame
To turn your Digital Photo Frame on:
• Scroll to Settings from the Main Menu and press OK
• Scroll to System Settings and press OK
• Scroll down to Display and press OK
• Scroll down to Digital Photo Frame and change settings to On
• Scroll down to Digital Photo Frame Delay and select the desired delay between each photo
• Press BACK when nished and select YES to save your settings
NOTE: If you are displaying large photo les (more than 3 mega pixels), set
the delay to 20 seconds to allow time for each photo to load.
To display your Digital Photos:
• Insert the USB device or SD card into your digital video phone
• Scroll to Digital Photo Frame from the Main Menu and press OK
• Scroll to View Another Picture and press OK
• Select the device (SD or USB) where the pictures are stored and press OK
• Select the directory where the pictures are stored and press OK
• Select the rst image and press OK
• The images will begin to appear with a set delay in between each picture. Press BACK until you reach the Main Menu
Self-View
If you are not on a call, you can press PRIVACY to see what your callers will see when they call.
Volume Control
Control the volume by pressing the Navigation buttons or MUTE during a call.
Left Navigation – Lowers the Volume
Right Navigation – Raises the Volume
Mute – Disables the voice transmission
To adjust the Speaker Volume when not on a call:
• Scroll to Settings from the Main Menu and press OK
• Scroll to System Settings and press OK
• Scroll down to Sound and press OK
• Scroll down to Speaker Volume and use the or to select the desired Speaker Volume
• Press BACK and select YES to save your settings
To adjust the Handset Volume when not on a call:
• Scroll to Settings from the Main Menu and press OK
• Scroll to System Settings and press OK
• Scroll down to Sound and press OK
• Scroll down to Handset Volume and use the or to select the desired Handset Volume.
• Press BACK and select YES to save your settings
Call Waiting
While on the digital video phone, a tone alerts you of another incoming call.
• To accept the incoming call, press HOLD (the current call will be placed on hold)
• Once the incoming call is completed, press the HOLD button to reconnect to the original caller. To switch between calls, press HOLD
Listening to Your Voice Mail
An envelope icon will appear in the bottom right-hand corner of your screen to indicate you have voice mail and the number of messages waiting.
To listen to your voice mail messages:
• Press MAIL
• Enter your 4-digit PIN and press #
• After announcing the number of new messages, the messages will automatically begin to play
Voice Mail Functions
Press Command
1 Save message
2 Replay message
3 Delete message
4 Forward message
6 Play message envelope information
9 Hear user options
*Key Exit voice mail
For more information on your IRIS 3000® Digital Video Phone, please refer to the User Manual located on www.wgatesupport.com.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
3. USING BASIC FUNCTIONS OF YOUR DIGITAL VIDEO PHONE
3.1 Making a Call
3-1-1. Making a call in dial pad mode
Pick up the handset or press the SPEAKER button
• Enter the phone number
• Press the CALL button
Note: Refer to Section 3-3 in this User Manual for instructions on entering numbers and characters.
3-1-3. Making a call from the Call Log menu
Press the MENU button
• Use the Navigation buttons to select “Call Log”
• Press the OK button
• Using the Navigation buttons, select the menu location of the number you wish to call (Total Calls, Answered, Dialed, Missed) using the Navigation buttons
• Press the OK button
• Use the Navigation buttons to select the number
• Press the OK button
• Use the Navigation buttons to select the icon “Make A Call”
• Press the OK button
3-1-2. Making a call in standby mode (when LCD screen is o)
Enter the rst digit of the phone number
• The dial pad window is displayed
• Enter the remaining digits of the phone number
• Press the CALL button
Select “Call Log” and Press OKSelect the type of Call Log
Menu and Press OK
Select the desired number
and Press OK
3-1-4. Making a call in Phonebook menu
Press the MENU button when the LCD is o or in idle mode
• The Main Menu is displayed
• Select the Phonebook menu by using the Navigation buttons
• Press the OK button
• Select All Contacts and press OK
• Scroll to the desired contact and press OK, select “Make A Call” and press OK
• Select Number you wish to call and press OK
Select the “Phonebook” from
the Main Menu and Press OK
Select “All Contacts”
and Press OK
Select the desired
contact and Press OK
Calling United States and Canada Telephone Numbers
• Directory Assistance: 411
• Emergency: 911
• Local and Long Distance Calls: Dial 1 + Area Code + Phone Number (Example: 1-281-555-1212) (US & Canada)
• International Calling: To make an international call, dial 011 + (country code) + phone number
Makes the call
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Select “Make A Call”
and Press OK
Select “Make Call”
and Press OK
Makes the call
Select the type of number
you wish to call and Press OK
IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
3.2 Receiving a Call
The digital video phone begins ringing and the LCD screen will show the person calling or the name and phone number of the person calling.
Pick up the handset or press the SPEAKER button to answer the call. If there is a picture associated with a contact, it will be displayed.
3.3 Rejecting a Call
To reject an incoming call, press #. The call will be sent directly to your voice mail.
3.4 Ending a Call
Hang up the handset or if you are in speaker phone mode, press the SPEAKER button.
NOTE: Your call data is stored in the Call Log.
3.5 Listening to Your Voice Mail
An envelope will appear in the bottom right-hand corner of your screen to indicate you have a voice mail message and the number of message(s) waiting or you will hear a voice mail message tone (5 beeps) when you lift the handset.
To listen to your voice mail messages:
• Press the MAIL button on the front of your digital video phone
• Enter your 4 digit PIN and press #
• After announcing the number of new messages, the messages will automatically begin to play
Voice Mail Functions
Press Command
1 Save message
2 Erase message
3 Replay message
4 Forward message
6 Play message envelope information
9 Hear User Options
* Key Exit Voice Mail
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3.6 Viewing the Status
Press the STATUS button to view information about your digital video phone.
Press the back button or highlight the box in the bottom right-hand corner of your screen and press OK to exit the Status Menu.
3.7 Useful Functions During a Call
3-7-1. Mute
Press the MUTE button to prevent the other party from hearing your voice. If you want to release mute, press MUTE button again.
IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
3-7-2. Privacy
Press the PRIVACY button to keep your image from being displayed to the other party. In privacy mode, instead of your image, a logo image is displayed on the other party’s screen. If you want to release privacy mode, press the PRIVACY button again.
3-7-3. Volume Control
To adjust the volume during a call:
“ ” Lowers the volume
“ “ Raises the volume Press the MENU button
• Select Volume Control by using the Navigation buttons “ ”
• Press the OK button
• Use ” ” to adjust volume
• Press the BACK button to return to the previous menu
3-7-4. Brightness Control
In order to control the LCD Brightness during a call:
• Press the MENU button
• Select Brightness Control by using the Navigation buttons “ ”
• Press the OK button
• Use “ “ to adjust
“ ” Decreases the Brightness
“ “ Increases the Brightness
3-7-5. Hold
You can place a call on hold by pressing the HOLD button during a call. The LCD screen will become dark. To resume your call, press the HOLD button again.
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Caller screen Hold Person called screen On Hold
Dial the number of the third person and press CALL.
When the third party answers, press CONFERENCE.
If the conference originator hangs up during the call, it will hang up the call for all three parties on the digital video phone.
IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
3-7-6. Conference Call
If you wish to conference another party into an existing phone call, press HOLD during the call. This places the existing caller on
HOLD.
4. SET-UP
4.1 Menu
3-7-7. Call Waiting
You will hear a call waiting tone to indicate “Incoming Call signal” and the Caller ID information will be displayed.
• To accept the incoming call, press “1” (the current call will be placed on hold).
• To reject the call, press “2” (the new caller will receive a voice mail Busy Greeting).
• Once the incoming call is completed, press HOLD again to reconnect to the original caller.
If the calling party hangs up, you will be automatically connected to the original caller.
Press MENU to display the Main Menu.
To navigate the menu screens, press the Navigation buttons “ “ until you reach the desired menu item. Then press the OK button.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Main Menu Selections
Phonebook • Store contact names and phone numbers for frequently called numbers
• Search for phone numbers by name and number
• Place a call directly from this menu
Call Log • View recent calls including total calls, answered, dialed and missed calls
• Place a call directly from this menu
Settings • Provides access to a variety of settings including System Settings, Time Setting, Upgrade and Administrator
Settings
• In the System Settings Menu, you can set the parameters for Network, Factory Reset, Sound and Display options.
• In the Network Menu, you can set your Net Settings, (NAT model or Bridge Model) interface (DHCP, PPPoE or Fixed IP).
• In the Sound Menu, you can set your ringtones, ring volume, sound eect type, sound volume and audio output.
• The Display Menu allows you to select your Video Output, set LCD brightness, upload bandwidth and use picture capture, which captures and stores picture from live video conversation. This menu is also where you can adjust settings for self view, power saving, wallpaper, digital photo frame, language options and more.
• The Time Setting Menu allows you to set the time parameters such as NTP, D.S.T. and G.M.T.
• In the Upgrade Menu, you can set the upgrade server address and the upgrade method.
• The Administrator Menu provides access to more complex settings, such as SIP, A/V Codec setting, DNS, Proxy and LAN settings. Please do not attempt to adjust items in the Administrator Menus. Please contact IRIS 3000® Digital Phone Service Customer Support for assistance – 1-866-619-6444.
Digital Photo Frame • Digital Photo Frame allows you to view pictures stored on a SD card or USB ash drive inserted into your
digital video phone.
Information • The Information page shows you the main system settings on your digital video phone
4.2 Using Keypad in Set-Up
Numeric Keys • Used for character input
CAPS Key • Enables you to select the type of characters to enter (Numeric/Lowercase/Capital)
BACK Key • Enables you to return to the previous menu
OK Key • Used to select and enter selections
Navigation Buttons • Used to navigate between menus
• Directs you to edit mode or set values for selected items
4.3 Entering Numbers and Characters
Press the CAPS button to select the input mode (Numeric/Lowercase/Capital) you wish to use. The current input type is indicated on left top of LCD screen, shown by an icon representing the current input type:
1 Indicates you are entering “Numbers” a Indicates you are entering “Lowercase” letters A Indicates you are entering “Capital” letters
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
English
Numeric
Key
Mode
Small Capital
1 Key : @ / : @ / 1
2 Key abc ABC 2
3 Key def DEF 3
4 Key ghi GHI 4
5 Key jkl JKL 5
6 Key mno MNO 6
7 Key pqrs PQRS 7
8 Key tuv TUV 8
9 Key wxyz WXYZ 9
0 Key - . _ - . _ 0
* Key * * *
# Key # . # . # .
Forward Space Forward Space Forward Space
BACK Key Backspace Backspace Backspace
4-3-1. Entering Numbers
Example: To Enter “123”
• Press the CAPS button until the 1 appears in the upper left side of the screen
• Press the buttons 1, 2, 3 consecutively
4-3-2. Entering Letters
Press the CAPS button until the A appears in the upper left side of the screen You will press the corresponding key until the desired letter appears. Example: To enter “SKY”
• Press the CAPS button to set input mode to A
• Press buttons ‘S’, ‘K’, ‘Y’ consecutively (7, 7, 7, 7 5, 5 9, 9, 9 )
4-3-3. Entering Numbers and Letters
Example: To enter “123.com” You will press the corresponding key until the desired letter appears
• Press the “CAPS” button to set input mode to 1
• Press buttons 1, 2, 3 and the # key
• Press the “CAPS” button to set input mode to A
• To spell out “com”, press buttons 2, 2, 2, 6, 6, 6 consecutively, pause and press 6 again
4.4 Phonebook
The Phonebook enables you to save frequently used phone numbers and place phone calls directly from the Phonebook. Up to 300 contacts can be stored in the Phonebook.
Select “Phonebook”
in the main menu and Press OK
Phonebook Menu
4-4-1. All Contacts “All Contacts” lists all the contacts you have saved in the Phonebook. You can edit and save or delete contact information here.
Select “Phonebook”
in the main menu and Press OK
Select “All Contacts” in the
Phonebook Menu and Press OK
All Contacts List
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-4-1-1. Add New Entry
You can add new contact information (such as name or phone number), set up a corresponding ring tone or post a picture of the contact. Once you enter the information, select “Save” to save the data in the Phonebook. If you don’t want to save the information, select “Cancel”.
Select “Phonebook” in the
Main Menu and Press OK
Select “All Contacts” in the
Phonebook Menu and Press OK
Select “Add New Entry” in the All
Contacts Menu and Press OK
Enter information in “Add New
Entry” window and select “Save”
4-4-1-2. Make Call
You can make a call to anyone listed in your “All Contacts” list by selecting the name and the phone number you wish to call.
Select “Phonebook”
in the Main Menu and Press OK
Select desired type of number in the
phone number list and Press OK
Select “All Contacts” in the
Phonebook Menu and Press OK
Select the contact in the All Contacts
List and Press OK
Select “Make Call” option
in the Menu and Press OK
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-4-1-3. Edit Contact
You can edit information such as phone number, name, ring tone and the picture of the contact. Once you have edited the information, select “Save” to save the data. If you don’t want to save, select “Cancel”.
Select “Phonebook” in the Main
Menu and Press OK
Enter information in Edit Entry window
and select “Save” and Press OK
Select “All Contacts” in the
Phonebook Menu and Press OK
4-4-1-4. Delete Contact
You can delete contact information that you do not need anymore.
Select “Phonebook”
in the Main Menu and Press OK
Select “All Contacts” in the
Phonebook Menu and Press OK
Select the contact in the All Contacts
List and Press OK
Select the contact in the All Contacts
List and Press OK
Select “Edit” option in the menu
and Press OK
Select “Delete” option in the menu
and Press OK
Select “Yes” to delete the contact
and Press OK
4-4-2. Search Contact
You can search for a contact stored in the Phonebook by name or phone number. When you locate the desired information, you can make a call, edit or delete the contact information.
Select “Phonebook” in the Main
Menu and Press OK
Select “Search” in the
Phonebook Menu and Press OK
Select “Search by name” or
“Search by number” in the Search
Menu
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-4-2-1. Search by Name
You can search for a contact by name in the Phonebook by selecting “Search by name”.
Select “Phonebook”
in the Main Menu and Press OK
The contact information will be displayed. Press OK and select “Make Call” and select the number you wish
to call.
Select “Search” in the
Phonebook Menu and Press OK
4-4-2-2. Search by Phone Number
You can search for a phone number that has been saved.
Select “Phonebook”
in the Main Menu and Press OK
Select “Search” in the
Phonebook Menu and Press OK
Select “Search by name” in the
Search Menu and Press OK
Select “Search by number” in the
Search Menu and Press OK
Enter the name that you wish to find
and Press OK then Press OK to search
Enter the phone number you wish
to find in the “Search by number”
window and Press OK then Press OK
to search
The contact information will be displayed. Press OK and select “Make Call” and select the number you wish
to call.
4-4-3. Delete All
You can “Delete All” of the information in the Phonebook. If you want to “Delete All”, select “Yes” after selecting “Delete All”.
WARNING: SELECTING “YES” WILL AUTOMATICALLY DELETE ALL ENTRIES IN YOUR PHONEBOOK. YOU WILL NOT BE GIVEN A SECOND WARNING AND WILL NOT BE ABLE TO RETRIEVE THESE ENTRIES AFTER YOU SELECT “YES”.
Select “Search by name” in the
Search Menu and Press OK
Select “Delete All” in the
Phonebook Menu
Select “YES” in the Delete
All Menu and Press OK
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4.5 Call Log
The user can see all of the calls answered, dialed or missed by the digital video phone. A call can be placed by selecting a number from the “Call Log” or selected entries can be saved or deleted from the Phonebook.
Note: A total of 300 calls (answered, dialed or missed) will be stored on the digital video phone. The oldest calls will be deleted rst.
Select “Call Log” from the Main
Menu and Press OK
Call Log Menu
4-5-1. Total Calls
Total calls answered, dialed or missed are listed in “Total Calls”. You can make a call by selecting the desired number.
Select “Call Log” from the Main
Menu and Press OK
Your digital video phone makes a call
Select “Total Calls” from the Call Log
Menu and Press OK
Select the number or contact name
and Press OK
Select “Make A Call”
and Press OK
4-5-2. Viewing Answered Calls
“Answered” lists all calls recently answered. You can see numbers of recently received calls, make a call by the number selected and record the number in Phonebook.
Select “Call Log”
from the Main Menu
Your digital video phone makes a call
Select “Answered” in the
Call Log Menu and Press OK
Select the number or contact name
in the Answered Calls window and
Press OK
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Select “Make A Call” in the menu
and Press OK
IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-5-3. Dialed Calls
You can see all the numbers of recently dialed calls, make a call by the number selected and save the number in Phonebook.
Select “Call Log”
from the Main Menu
Your digital video phone makes a call
Select “Dialed” in the Call Log Menu
and Press OK
Select the number or contact name
in the Dialed Calls window and
Press OK
Select “Make A Call” in the menu
and Press OK
4-5-4. Missed Calls
You can see all the numbers of recent calls which were missed and make a call by the number selected and record the number in Phonebook.
Select “Call Log” from the Main Menu
and Press OK
Select “Missed” in the Call Log Menu
and Press OK
Select the number in the Missed Calls
window and Press OK
Select “Make A Call” in the menu
and Press OK
Your digital video phone makes a call
4-5-5. Making a Call, Saving or Deleting a Number from the Call Log
You can make a call to a selected number in the Call Log menu as well as save or delete it.
Making a Call
Select “Call Log” from the Main Menu
and Press OK
Select “Make A Call” in the menu
and Press OK
Your digital video phone makes a call
Call Log Menu Select the type of call from the Call
Log Menu and Press OK
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Select the desired number
and Press OK
Saving a Phone Number from the Call Log Menu
IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Select “Call Log” from the Main
Menu and Press OK
Edit information if desired, select Save
and Press OK
Select the type of call from the Call
Log Menu and Press OK
Deleting a Phone Number from the Call Log Menu
Select “Call Log” from the Main
Menu and Press OK
Select the type of call from the Call
Log Menu and Press OK
Select the desired number from the
list to save
Select the desired number from the
list to delete
Select “Save This Number” in the
menu and press OK
Select “Delete” in the menu
and Press OK
Select “YES” to delete the phone
number and Press OK
4.6 Settings
In this menu, you can control the settings for your digital video phone for the system, time, upgrade and Administrator. Always press the BACK button to save and exit the menu. After each entry, you will see a screen asking you to verify your changes. Select “Yes” or “No” and hit the OK button .
Select “Settings” in the Main Menu
and Press OK
Setting Menu
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-6-1. System Settings
You can set up the network and control the sound and display settings for your digital video phone here.
Select “Settings” in the Main Menu
and Press OK
Select “System Settings” in the
Settings Menu and Press OK
System Setting Menu
4-6-1-1. Network
The Network settings of your digital video phone are pre-set to allow calls through the Internet.
Select “Settings” in the Main Menu
and Press OK
Select “System Settings” in the
Settings Menu and Press OK
Select “Network” from the System
Settings Menu
and Press OK
Select the “Net Settings”
or “Interface”
PLEASE DO NOT ATTEMPT TO ADJUST ITEMS IN THE NETWORK MENUS. PLEASE CONTACT IRIS 3000® DIGITAL VIDEO PHONE CUSTOMER SUPPORT FOR ASSISTANCE – 1-866-619-6444.
4-6-1-2. Factory Reset
You can reset your digital video phone to pre-set Factory Settings. If your digital video phone is initialized, all congurations you previously saved are deleted.
Select “Settings” in the Main Menu
and Press OK
Select “System Settings” in the
Settings Menu and Press OK
Select “Factory Reset” from the
System Setting Menu and Press OK
Select “Start Factory Reset” or
“Factory Reset” in field provided
PLEASE DO NOT ATTEMPT TO ADJUST ITEMS IN THE FACTORY RESET MENUS. PLEASE CONTACT IRIS 3000® DIGITAL VIDEO PHONE CUSTOMER SUPPORT FOR ASSISTANCE – 1-866-619-6444.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-6-1-3. Sound
You can select the sound settings for ring tones, sound eects and volume controls.
Select “Settings” in the Main Menu
and Press OK
Use the Navigation buttons to control
the “Ring Volume”
Select the “Audio Output” as Internal
or External (External Output allows
you to use external speakers.)
Select “Systems Settings” in the
Settings Menu and Press OK
Use the Navigation buttons to choose
the “Sound Eect Type”
Use the Navigation buttons to adjust
the “Speaker Volume”
Select “Sound” in the System
Settings Menu and Press OK
Use the Navigation buttons to
choose the “Eect”
Use the Navigation buttons to adjust
the “Handset Volume”
Use the Navigation buttons to choose
the “Ring Tone”
Use the Navigation buttons to control
the “Sound Volume”
To save your settings press the BACK
button then Select “Yes” and Press OK
Always press the BACK button to save and exit the menu. After each entry, you will see a screen asking you to verify your changes. Select “Yes” or “No” and select OK to save your settings.
4-6-1-4. Display
You can set-up the Video Output Device, LCD Brightness, Picture Capture, Self View, Power Saving, Wallpaper, Digital Photo Frame On/O, Digital Photo Frame Delay, Language, Upload Bandwidth, Screen Size, Frame Rate and Video Codec Display from menu.
Select “Settings” in the Main Menu
and Press OK
Select “System Settings” in the
Settings Menu and Press OK
Select “Display” in the System Set-
tings Menu and Press OK
Your digital video phone gives you the exibility to move your digital video phone’s visual image to an external monitor. You can set the Video Output device to activate this option. Always press the BACK button to save and exit the menu. After each entry, you will see a screen asking you to verify your changes. Select “Yes” or “No” and select OK to save your settings.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-6-1-5. Video Output 4-6-1-6. LCD Brightness 4-6-1-7. Picture Capture 4-6-1-8. Self View
Select the “Video Output” choosing
between “LCD”, “TV Out (PAL)” and “TV
Out (NTSC)”. Use Video Output if you
wish to connect your digital video
phone to a TV or computer screen.
Use Navigation buttons to adjust the
“LCD Brightness”. This is used to
adjust the brightness of your screen.
Select the device where the pictures
are stored (either “SD” or “USB”). Use
to capture pictures while on a call.
Select “On” if you want to enable the
self view option. Use this to allow you
to see what the caller on the other
end of the call sees on their screen.
4-6-1-9. Power Saving
Select the interval at which the
phone will switch to power saving
mode from “30 - 60 - 90 seconds”
4-6-2. Wallpaper
The wallpaper is the background displayed on your LCD screen. You can choose a dierent wallpaper pattern to be displayed from an SD card or USB ash drive inserted in your digital video phone.
Select “Settings” in the Main Menu
and Press OK
You will receive a “Wallpaper should
be selected!” screen
Select “Yes” or “No”
and Press OK to save
Select “System Settings” in the
Settings Menu and Press OK
Select “Type” from the Display Menu
and Press OK
Select “Display” in the System Settings Menu
Select the device type – USB or SD
and Press OK
Select “ON” to enable the Wallpaper
function
Select the image and Press OK or
the location of the images and Press
BACK to save
Note: You will receive a “No USB/SD device!” warning if you do not have a USB or SD device plugged into your digital video phone.
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4-6-2-1. Digital Photo Frame On/O
IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Select “Settings” in the Main Menu
and Press OK
4-6-2-2. Digital Photo Frame
Select “System Settings” in the
Settings Menu and Press OK
4-6-2-3. Language
Select “Display” in the System Settings Menu
To enable Digital Photo Frame, select
“On”. To disable, select “O”.
Delay
See Section
4.7 Digital Photo Frame
Select the delay you wish in between
each Digital Photo Frame
from 10-15-20 seconds
NOTE: If you are displaying large photo files
(greater than 3 mega pixels or larger than
600 x 800 pixels), set the delay in between
each picture to 20 seconds. This will allow
ample time for each photo to load.
4-6-2-4. Upload Bandwidth
Upload Bandwidth is the capacity at which the digital video phone can upload data over your Internet connection. The IRIS 3000® Digital Video Phone comes with pre-set optimal factory settings. If the video image you are sending is not as clear as you would like, you can adjust the upload bandwidth speed of your video phone.
Use the Navigation buttons to
change the language displayed on
the screen. You can choose between
English, Spanish or French, Francais,
Español - US, Svenska, Nederlands,
Norsk, Dansk, Haliano, Polski, Deutsch,
Portugisisk, Español - EU, Suomia
for more details
Select “Settings” in the Main Menu
and Press OK
Select appropriate
“Upload Bandwidth” speed 128,
256, 384 or 512 kbps
Select “System Settings” in the
Settings Menu and Press OK
Press BACK when finished then, “YES”
and Press OK to save your settings
Select “Display” in the System Settings Menu
From the Display Menu, use the
Navigation buttons to select
“Upload Bandwidth”
If your upload bandwidth is less than 200 kbps, please contact your ISP about higher speed service. If your upload bandwidth is between 200 kbps and 365 kbps, you should select an Upload bandwidth speed of 128 kbps. If your upload bandwidth is between 366 kbps and 531 kbps, you should select an Upload bandwidth speed of 256 kbps. If your upload bandwidth is between 532 kbps and 698 kbps, you should select an Upload bandwidth speed of 384 kbps. If your upload bandwidth is greater than 699 kbps, you should select an Upload bandwidth speed of 512 kbps.
Note: You cannot change your display settings while on a call. You must make and save your selection prior to making calls. To see the eects of the change, you’ll need to place a call. The party you have called will be able to tell you if your picture is clearer. If you set the upload bandwidth speed too high, it will distort the quality of picture. To adjust, simply reset your upload bandwidth speed to the next setting down.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
4-6-2-5. Screen Size
Screen Size refers to the resolution of your video. The screen size will automatically adjust to the appropriate setting (CIF or VGA) based on your bandwidth and frame selection.
4-6-2-6. Frame Rate
The Frame Rate is the speed at which your digital video phone updates images. You can select Low, Normal or High depending on your bandwidth speed.
Select “Settings” in the Main Menu
and Press OK
Using the Navigation buttons select
the appropriate Frame Rate: Low,
Normal or High
Select “System Settings” in the
Settings Menu and Press OK
Press the BACK button when
finished and select “YES” to save
your settings then Press OK
Select “Display” in the System Settings Menu
From the Display Menu,
using the Navigation buttons scroll to
Frame Rate
4-6-2-7. Video Codec
Video Codec represents the video compression on your phone. The IRIS 3000® Digital Video Phone uses two video codecs: H.263 and H.264. The Video Codec will automatically adjust to the appropriate setting based on the upload bandwidth and frame rate selected.
4-6-2-8. Time Setting
Your digital video phone provides you with a world time function.
Select “Settings” in the Main Menu
and Press OK
Select “Time Setting” in the
Settings Menu and Press OK
Time Settings Menu
NTP (Network Time Protocols) DST (Daylight Saving Time) GMT (Greenwich Mean Time)
Select “On” to enable the NTP option Select “O” to disable the NTP and
enter the time and date manually
Select “On” to enable “Daylight
Saving Time” or “O” to disable it
Use the Navigation buttons to select
the time zone for your area
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Time Zone Settings
(GMT –10:00) Hawaii (GMT –06:00) Central Time
(GMT –09:00) Alaska (GMT –05:00) Eastern Time
(GMT –08:00) Pacic Time Note: Additional Time Zone Settings outside of the U.S. are available.
(GMT –07:00) Mountain Time
4-6-3. Upgrade
The Upgrade section shows the details of your digital video phone’s software. If the present version of software is not the most current, you can upgrade the present software through the Internet.
PLEASE DO NOT ATTEMPT TO ADJUST ITEMS IN THE UPGRADE MENU. PLEASE CONTACT IRIS 3000® DIGITAL PHONE SERVICE CUSTOMER SUPPORT FOR ASSISTANCE – 1-866-619-6444
4-6-4. Administrator
The Administrator Menu provides access to more complex settings, such as SIP, A/V Codec setting, DNS, Proxy and LAN settings.
PLEASE DO NOT ATTEMPT TO ADJUST ITEMS IN THE UPGRADE MENU. PLEASE CONTACT IRIS 3000® DIGITAL PHONE SERVICE CUSTOMER SUPPORT FOR ASSISTANCE – 1-866-619-6444
4.7 Digital Photo Frame
Your digital video phone provides you with the functionality of displaying digital photos taken on other devices such as cameras, camera phones, etc.
Insert the USB device or SD card into
your digital video phone
The screen will then show Reading
SD or Reading USB
Select “Digital Photo Frame” from
the Main Menu and Press OK
Select “View Another Picture”
and Press OK
Digital Photo Frame will automatically display all images on the SD or USB device. If you do not wish for a specic image to appear, you must remove it from the device before inserting it into your digital video phone.
Select the file type where your
pictures are stored and Press OK
Select the image and Press OK. Your images should begin to appear after
the appropriate delay time frame
To initialize Digital Photo Frame, you must turn Digital Photo Frame “On” and set the desired delay between photos in the Digital Photo Frame Delay menu.
Select “Settings” in the Main Menu
and Press OK
Select “System Settings” in the
Settings Menu and Press OK
Select “Display” in
the System Settings Menu
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Digital Photo Frame On/Off Digital Photo Frame Delay
Note: If you are displaying large photos (more than 3 mega pixels), set the delay to 20 seconds to
Select “On” if you want to enable the
Digital Photo Frame option or “O” to
disable it
Select the amount of delay you wish
in between each Digital Photo Frame
from 10-15-20 seconds.
displaying large photos (more than 3 mega
pixels), set the delay to 20 seconds to allow
time for each photo to load
Note: If you are
Press the BACK button when
finished. Select “YES” to save and
Press OK
View Another Picture Next Picture Previous Picture
allow time for each photo to load.
Select “View Another Picture” Select the file type you want to
display and Press OK
Select “Next Picture” in the window
to view the next photo and Press OK
Select “Previous Picture” in the
window to view the last photo and
Press OK
Note: The digital video phone can only use JPG and PNG image formats. If the size of your image is greater than 3 megapixels, increase the time delay between pictures to 20 seconds in order to give each photo time to load.
Delete the Current Picture
Select “Delete the Current
Picture” in the window
Select “YES” if you want to delete the
picture and Press OK
4-8. Information
You can view information about your digital video phone in this section.
Select “Information” in the Main
Menu and Press OK
IRIS 3000® Digital Video Phone
Information
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
TROUBLESHOOTING GUIDE
Problem Troubleshooting
I cannot turn on the power. • Verify the power cable is connected correctly.
• Press top part of power switch on back of phone to verify it is down.
• Verify power outlet works by connecting a clock, radio or other device to it.
LCD screen is not turned on. • Power cycle the digital video phone by turning the digital video phone o and then on again.
• Verify the power cable is connected correctly.
• Press a key or lift handset to verify power saver mode is not on.
I cannot hear the call connection signal from handset.
I cannot make a call. • Verify the Internet cable is connected to the WAN port or LAN port.
I cannot receive incoming calls. • If the digital video phone is installed on a private network or a rewall system, you may not
When I receive a call, the screen is turned on but there is no ringing sound.
The call is connected, but the other party’s screen is dark and the sound quality is poor.
The call is connected, the screen is visible, but there is no sound.
The call is connected, both audio and video are present, but the called party cannot see or hear me.
The call is connected, and I can see the screen and hear the sound and the other party can see me but cannot hear me.
The call is connected, both the audio and video are present, and the called party can hear me but cannot see me.
The other party’s screen is frozen and there is no sound.
• Verify the handset is connected to the left port of the digital video phone.
• Verify the handset is connected to digital video phone.
• If the digital video phone is connected properly to the Internet, verify the registration lamp turns on. If not, check if the server and user information are correct.
• If the digital video phone is connected correctly to the network, the called party may not be registered with the same network.
• Power cycle the digital video phone by turning the phone o and then on again.
• If you are using speed dial, verify the number is correctly registered in the Phonebook.
• If a called party uses a digital video phone installed on a private network or rewall system, the call may not be connected.
• Verify the called number is correct. Long distance and toll free calls require 1+ the area code and phone number of the number called.
receive calls.
• Verify registration light is on. If the digital video phone is not registered, you cannot receive calls.
• Power cycle the digital video phone by turning the phone o and then on again.
• Verify the ringtone volume level is set higher than “1” in the “Sound Settings” menu.
• If the digital video phone is installed on a private network or behind a rewall, you may not be receiving the other party’s screen.
• Check and verify if a camera is connected to the called party’s digital video phone.
• Check and verify if the called party’s microphone is working.
• Increase the volume levels.
• If the digital video phone is installed on a private network or behind a rewall, you may not be receiving the other party’s audio.
• Check and verify if the called party’s digital video phone is installed on a private network or a rewall system.
• Check and verify if the audio/video input path is correctly congured in the “Sound Settings” menu during a call.
• Check to see if the other party’s audio/video device works properly.
• Verify the audio input path is congured correctly in the “Sound Settings” menu during a call.
• Verify that the called party’s audio device works properly.
• Verify that the video output path is correctly congured in the “Display Settings” menu during a call.
• Verify that the called party’s digital video device is working properly.
• Verify the digital video phone is connected to Internet properly.
• Verify the called party’s digital video phone was not disconnected from Internet.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
Alternate Phone connected to IRIS 3000® Digital Video Phone FXS, port does not ring.
Unable to answer call from alternate phone con­nected to FXS port.
Unable to make call from alternate phone connected to the digital video phone FXS port.
Unable to use *1 or *2 feature on alternate phone connected to the digital video phone “Phone” FXS port.
When the digital video phone is connected to TV or monitor, the images displayed on the LCD screen and TV or monitor are dierent.
My digital video phone will not register. • Ensure the digital video phone is pulling an IP address from your modem/router.
• Verify that digital video phone is functioning properly without the alternate phone connected to digital video phone “Phone” (FXS) port.
• Verify phone cable from digital video phone to the alternate phone are securely connected.
• Connect the alternate phone directly to digital video phone “Phone” (FXS) port. Do not use house wiring or external CID or answering machine.
• Verify the alternate phone has ringer turned on.
• Test with a dierent alternate phone if possible. Some phones may require more than the digital video phone can supply. Not all phones are compatible.
• Verify the digital video phone is functioning properly without the alternate phone connected to digital video phone “Phone” (FXS) port.
• Verify phone cable from digital video phone to the alternate phone is securely connected.
• Connect the alternate phone directly to digital video phone “Phone” (FXS) port, do not use house wiring or external CID or answering machine.
• Test with a dierent alternate phone if possible. Some phones may require more than the digital video phone can supply. Not all phones are compatible.
• Verify the digital video phone is functioning properly without the alternate phone connected to the digital video phone “Phone” (FXS) port.
• Verify phone cable from the digital video phone to the alternate phone is securely connected.
• Verify that the alternate phone is set to TONE dialing, not PULSE.
• Connect the alternate phone directly to the digital video phone “Phone” (FXS) port. Do not use house wiring or external CID or answering machine.
• Test with a dierent alternate phone if possible. Some phones may require more than the digital video phone can supply. Not all phones are compatible.
• Verify the digital video phone is functioning properly without the alternate phone connected to digital video phone “Phone” (FXS) port.
• Verify phone cable from the digital video phone to the alternate phone is securely connected.
• Verify that the alternate phone is set to TONE dialing, not PULSE.
• Connect the alternate phone directly to digital video phone “Phone” (FXS) port. Do not use house wiring or external CID or answering machine.
• Test with a dierent alternate phone if possible. Some phones may send DTMF dierently. Not all phones are compatible.
• When the external video output port is connected to TV or monitor, certain parts of the image will not be displayed as shown on the LCD screen of your digital video phone.
• Power Cycle your modem, router and digital video phone.
• Firewalls can block ports needed for registration.
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IRIS 3000® DIGITAL VIDEO PHONE USER MANUA L
WARNING MESSAGES
DURING WARNING MESSAGE DESCRIPTION/MEANING
Loading System Loading the latest rmware.
Initializing UI Loading Personal settings.
Initializing Network Obtaining IP. Contacting NTP server.
Provisioning Checking for and downloading updates.
Power On
Power On
During a Call
Conguring ADSL
Attempting to Place a Call The phone is busy now. The called party is on another line.
After Completing a Call The phone is busy now. The called party is on another line.
Setting User Conguration
Updating Phone is updating software.
Reading Files USB A USB storage device was inserted.
Removing Files USB A USB storage device was removed.
Reading Files SD A SD storage device was inserted.
Removing Files SD A SD storage device was removed.
Unplugged Network Cable LAN cable is disconnected.
Loading the system… Personal data settings are being loaded.
Setting current time… Connection to NTP server is being made.
Initializing GUI Menu Image data for GUI is being decompressed.
REGISTRATION FAIL The video phone is attempting to connect to the Registration
Server but there is no response.
Hold You are in Hold mode (Video & Audio).
On Hold The call was put on hold by other phone.
Privacy On You are in Privacy mode.
Mute On You are in Mute mode.
Extension In Use FXS phone is in use.
Call Transfer Transferring call from IRIS 3000® Digital Video Phone to FXS.
You do not have a storage device No storage device detected (SD Card or USB device)
Connecting to a ADSL Server… Network conguration. Press “#” to interrupt.
Network Settings Failed. Press “#” to interrupt.
Invalid Password Your password is incorrect.
Initializing the system… All personal information is being initialized.
Initializing the Phonebook data Digital Video Phone & Call Log data is being initialized.
Connection to an ADSL service is being made.
The digital video phone is attempting to connect to an ADSL Server but there is no response.
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©2010 Worldgate_IRIS_UserManual_MP_010810
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