iRhythm Zio User Manual
5
5
WEARING
YOUR ZIO
Flip for PRESS BUTTON LOG
Record any events during your wear
period here, the myZio app or at myzio.com.
Return this booklet, your Zio AT patch and
Zio AT gateway after your wear period:
MANUAL
1
Congratulations on applying
and activating your Zio AT patch
and gateway.
The patch records every heartbeat
and the gateway sends important
information from your patch to keep
your doctor updated during your
wear period.
iRhythm Technologies, Inc. — Clinical Centers
650 Townsend St., Suite 500
San Francisco, CA 94103 U.S.A.
2 Marriott Drive
Lincolnshire, IL 60069 U.S.A.
363 N. Sam Houston Parkway East, Suite 125
Houston, TX 77060 U.S.A.
1.888.693.2401 | irhythmtech.com | @iRhythmTech
Patch
Gateway
CALL 1.888.693.2401 IF…
•TheZioATpatchfallso.
• You experience severe itching or
irritation.
For all other information please see the
Troubleshooting and Frequently Asked
Questions section of this booklet.
If you feel the need for immediate medical
care at any time, call 911. The Zio AT device
will not provide any medical assistance and
cannot contact medical personnel for you.
Please take your gateway with you to the
emergency room.
For use in the United States only.
A100A4007.02 • 2017-06-12
3
TROUBLESHOOTINGFAQ sPATCH REMOVAL TRAVELING
2
USING YOUR ZIO AT
With the Zio AT, you can sleep,
shower and go through your
normal daily activities.
Your patch needs time to fully stick to your
skin. For the rst 24 hours after application,
please avoid:
• Showering or bathing
• Any activity that will cause sweating
After 24 hours, you can go back to these
normal activities, including moderate
exercise.
USING ZIO
Remember:
1
Press the button on your patch any
time you feel a symptom, then log your
symptom in the myZio app. You may also
enter your symptoms on myzio.com or in
the Button Press Log on the ip side of this
manual
2
Keep the
gateway nearby
as much as possible
including when
you’re on the move.
Keep in mind that
data sending
may be stalled if the
gateway is more
than 10 feet from
the patch. Once
back in range, data
transfer will resume
and no data will
be lost.
3
The patch and
gateway will not ash or make noise if
they are working properly. A ashing patch
or gateway does NOT signal a problem with
your heart. One of the devices may have
lost connection. Review the Troubleshooting
section or call 1.888.693.2401 for assistance.
5
TROUBLESHOOTINGFAQ sPATCH REMOVAL TRAVELING
4
USING ZIO
Additional Tips:
You may start to feel itchy under the
patch, but please keep the patch on
unless the itching becomes severe.
If the patch starts to peel o, press
evenly on the wings of the patch for
3 to 5 minutes.
Too much sweating can cause the
patch to loosen or fall o.
Protect the gateway from water at all
times. Do not submerge the patch in
water. Keep showers brief and avoid
swimming or hot tubs.
Try not to place the gateway within
six feet of transmitting devices, such
as wireless routers, baby monitors
and TV senders/ transmitters. These
devices may cause interference
between the patch and the gateway.
Use myZio to enter your symptoms and
check symptomatic transmissions sent
from your gateway. You’ll also have access
to instructions and support videos.
Note: transmissions may take time to
appear online.
iPhone® users
1. Search for ‘myZio’ in the App Store
SM
2. Download app
3. Register before entering symptoms
Android™ users
1. Search for ‘myZio’ in the Google Play™
Store
2. Download app
3. Register before entering symptoms
Computer users
1. Open your web browser
2. Navigate to www.myZio.com
3. Register before entering symptoms
Supported on iPhone 5 or later (iOS 9+).
Supported on Android 4.4+
iPhone, App Store and the Apple logo are registered trademarks of
Apple Inc.
7
USING ZIOPATCH REMOVAL TRAVELING
6
FAQ s
TROUBLESHOOTING:
GATEWAY
If the light on the outside of your
gatewayisashing,checkinside.
SLOW FLASHING
(once every 3 seconds):
Indicates that the gateway has lost the
connection to your patch.
To reconnect, hold the star button for
3 seconds until the orange light stays on.
If the light ashes green, the gateway has
reconnected to the patch.
Iforangeashingcontinues, call Customer
Service at 1.888.693.2401.
SLOW FLASHING
(once every 3 seconds):
Indicates that the gateway does not have a
cellular connection.
To reconnect, move the gateway to a
place with a good cellular connection
(near a window or outside) and hold the
star button for 3 seconds until the
orange light stays on.
If the light ashes green, the gateway has
reconnected. Do not move the gateway until
the green ashing stops.
If it does not ash green, move to a new
location and try again.
Iforangeashingcontinues, call Customer
Service at 1.888.693.2401.
FAST OR FLASHING
(3 times per second):
Fastashingindicatesthatyourgateway
is not working. Call Customer Service at
1.888.693.2401.
TROUBLESHOOTING
9
USING ZIOPATCH REMOVAL TRAVELING
8
FAQ s TROUBLESHOOTING
TROUBLESHOOTING:
PATCH
SLOW FLASHING
(once every 3 seconds):
Indicates that your patch is not making good
contact with your skin.
To correct this, press evenly on the wings of
the patch for 3 to 5 minutes.
Iforangeashingcontinues, call Customer
Service at 1.888.693.2401.
FAST FLASHING
(3 times per second):
Indicates that your patch is not recording. Call
Customer Service at 1.888.693.2401.
FREQUENTLY ASKED
QUESTIONS (FAQS)
The Zio® AT Monitoring System
What is the patch doing?
The patch is recording every heartbeat.
Your doctor will use the heart rhythm
data from the patch to determine the
right course of action.
What is the gateway doing?
The gateway wirelessly sends heart rhythm
data recorded by your patch to iRhythm.
iRhythm analyzes the data and provides a
report to your doctor.
How do I know the patch and the gateway
are working?
If you saw green ashes after turning on
the patch and gateway, both devices are
working. When they are working normally,
the patch and gateway do not ash or
make noise.
Do I need to do anything after pressing the
patch button to send heart rhythm data
wirelessly?
Do your best to keep the gateway in front of
you and within 10 feet as much as possible.
The gateway should also be kept in a place
with good cellular connection.
11
TROUBLESHOOTING USING ZIOPATCH REMOVAL TRAVELING
10
FAQ s
Can I carry the gateway in a purse, bag or
pocket?
Yes. However, the gateway will need to be in
front of your body and within 10 feet of the
patch. You may also use the provided belt clip to
carry the gateway.
What can aect wireless connection between
the patch and the gateway?
Wireless devices that use 2.4 GHz signals
such as baby monitors, TV senders,
and wireless routers can interrupt
communication between the patch and
gateway if used within 6 feet. Objects
placed inside the gateway can also cause
communication problems.
Your Activities
Can I exercise while wearing the patch?
Yes, you may exercise moderately, but
excessive sweating may shorten wear time.
Can I shower with the patch on?
After 24 hours following application, you
may take brief showers. Try to keep your
back faced toward the shower. Hold the
patch down while towel drying to prevent
accidental removal. Avoid getting the
gateway wet.
Can I take a bath?
Yes, but keep the patch above water. Keep
the gateway away from all water.
Can I go into a pool or a hot tub?
No. The patch should not be submerged
under water. Keep the gateway away from
all water.
Can I travel with the patch on?
Yes. If questioned during airport security
screening, show the statement in the
Traveling section. Note that the gateway
will not have cellular connection outside
the United States.
Can I y with the gateway?
Yes, the gateway should be placed in
“airplane mode.” See Traveling section.
What activities should I avoid?
Avoid activities that cause heavy sweating.
Sweat can cause the patch to slide,
become loose or fall o. Activities that
may submerge the patch in water should
also be avoided.
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