iQe simplicity 25, simplicity 30, simplicity 25 T, simplicity 30 T, simplicity 35 User Instructions

iQ© S IM PL IC ITY

25-30-35-20 T-25 T-30 T

USER INSTRUCTIONS

ENSURE THAT THESE

INSTRUCTIONS ARE LEFT

FOR THE USER AFTER

COMPLETION OF THE

BENCHMARK SECTION

PLEASE READ THE

IMPORTANT NOTICE

WITHIN THIS GUIDE

REGARDING YOUR BOILER

WARRANTY

only the combi version

IQ© SIM PLICITY 25-30-35

I

benchmark

CaiKHVEMAm

iQ G

Clever Energy

TM

IMPORTA NT NOTICE

For the fir s t y e ar all of o u r applia nce s are pro tect ed by o u r m a n u fa c t u re r ’s gua ran tee w hic h covers

both p arts and lab our.
As you wou ld expect fro m ^ © , it is o ur aim to provide o u r valued cus to m e rs w ith the best in a f te r
sales and service. To take advantage of any extended wa r r an t y offered, a ll you have to do is to
adher e to the se 3 s im pl e cond itions:

• The inst al lati on mus t be ca rri ed out to M a n u fa c tu re r s /B e nc h m a rk Stan da rds by a Gas Safe
Registered Engineer, and reco rded in th e i nst all atio n manual.

• The a pplia nce m ust be reg ist ere d w it h b o t h ^ © and Gas Safe w it hin 30 days of in stal lati on.

• The applianc e m ust be serviced annua lly, by a Gas Safe regist ere d engi ne er -e ns u rin g that the
Be nc h m ar k se rvice re cord in th e i nst alla tio n man ua l is co mp lete d.

Failur e to com p ly wi th th e above w i ll re su lt in only t he 12 m on th w a r ra n t y being offered .
In the absence of any proof of purcha se, the 12 mo nth w a rr an t y period wil l co m me n ce fr om the date

of m a nu fa ct ur e of the b o ile r as s hown on the app lianc e data plate.

J

AH descriptions and illustration s provided in this m anual have been carefully prepared but we reserve the right to make
changes and im provements in our products that may affect the accuracy of the inform ation contained in this manual.

Code Of Practice

For the installation, commissioning and servicing

of domestic heating and hot water products

Benchmark places responsibilities on
both manufacturers and installers.*
The purpose is to ensure that
customers** are provided with the
correct equipment for their needs, that it
is installed, commissioned and serviced
in accordance with the manufacturer’s
instructions by competent persons
and that it meets the requirements of
the appropriate Building Regulations.
Installers are required to carry out work
in accordance with the following:

Standards of Work

• Be competenl and qualified to undertake the work

required.

• Install, commission, service and use products in

accordance with the manufactLirer's instructions provided.

• Ensure that where there is responsibility for design work,

the installation is correctly sized and fit for purpose,

• Meet the requirements of the appropriate Building
Regulations, Where this involves notifiable work be a
member of a Competent Persons Scheme or confirm that
the customer has notified Local Authority Building Control
(LABC), prior 10 work commencing.

• Complete all relevant sections of the Benchmark
Checklist/Service Record when carrying out
commissioning or servicing of a product or system.

• Ensure that the product or system is left in a safe
condition and, whenever possible, in good working order.

• Highlight to the customer eny remedial or improvement
work identified during the course of commissioning or
servicing work.

• Refer to the manufacturer's helpline where assistance is
needed,

• Report product faults and concerns to the manufacturer
in a timely manner,

m N VK. DF D URim Ftfi THE IHSTRL1AT1W. CDMfffiSIDHIHD

W SHTOHC KWEFtlC PeRTWS W WHtiTtf tFFIWS

'Ttia irse of tlw woR] "installer" Is not llinltecl to Installatlart Itsall and cavers

ttiose carrylrts sul Inetallalion, commissioning and/or setviang of heating
and hot watet products, or me use of supporting products (such as water
VeatmenL or test egulpmenl).

"Oastomer Includes householders, landlords and tenants.

Customer Service

* Show the customer any identity card that is relevant to

the work being carried out prior to commencement or on
request,

* Give a full and clear expianation/demonstration of the

product or system and its operation to the customer.

* Hand over the manufacturer's instructions, including the

Benchmark Checklist, to the customer on completion of
an installation,

* Ctitain the customer’s signature, on the Benchmark

Checklist, to confirm satisfactory demonstration and
receipt of manufacturer's in struct ions.

* Advise the customer that regular product servicing is

needed, in line with manufacturers' recommendalaons,
to ensure that safety and effciency is maintained.

* Respond promptly to calls from a customer following

completion of work, providing advice and assistance by
phone and, if neoessaiy, visiting the customer.

* Rectify any installation problems at no cost to tha

customer during the installer’s guarantee period,

© Healing and Hotwaler Industry Council (HHIC) www.cantralheatina, co.i*

THE B ENC HM ARK SCHEME

The man u fa c tu r er is a li censed m e m b e r of th e Be n ch m a rk Sch em e w hic h aim s to impr ove t he sta nd ard s

of inst all ati on and co m m iss io nin g of d om es tic heating and hot w a t e r s yst em s in the UK and to encourag e
re gu l ar se rvicin g to o pti mis e safety, efficien cy and perfor ma nc e.

Be nc h m a rk is man aged and pr om ote d by the Heating and H ot wa te r I ndu str y Council.
For m or e in fo rm a tio n vis it w w w .c en tr al he at in g. co .u k

Please ens ure tha t the ins ta l le r has fu ll y c om ple te d the Ben ch m a rk C hec klist in th e use and main ten an ce

section of the insta lla tio n ins tr uc ti on s s upplie d w ith the p rod uct and th a t you have signed it to say th at you

have received a full and dea r exp lanatio n of its ope ration.
The ins ta ll e r is leg all y requ ired to comp le te a com m is sio ni ng ch ec kli st as a means of co mply ng wi th the
app rop ri at e B uildin g Regula tion s (England and Wales).

AH insta lla tio ns must be notified to Local Area Bu ildin g Con tro l e it he r dir ect ly or throu g h a Compe tent

Person s Sch eme.
A Build ing Regu lati ons Compli anc e Certifi cate wi ll th en be issued to th e cu s to m e r w ho sh ould, on receipt,
w ri te the No tific ation Numb er on the Ben ch m a rk C hecklist.

This p rod uct sho uld be serviced reg u la rly to opti m ise its safety, efficien cy and perfor ma nc e.
The servic e engin e er s hou ld co mp le te th e relevant Service Record on th e Be n ch m a rk C hec klis t a f te r each
service.

The B en c hmar k Che ckl ist may be req uir ed in the event of any wa rr a n ty wo rk .

C€

IP X 4 D

iQ© S IMPLIC ITY 25; Gas Council num ber 47-283-4^ SIMPLICITY 20T ; Gas Council number 41-283-35
iQ© S IMPLIC ITY 30; Gas Council num ber 47-283-4^ SIMPLICITY 25 T ; Gas Council number 41-283-36
iQ© S IMPLIC ITY 35; Gas Council num ber 47-283-4^ SIMPLICITY 30 T ; Gas Council number 41-283-37

These appliances comply with the S.E.D.B.U.K. scheme, band “A”

CO N TE N T S

OPERATING INSTRUCTIONS FOR THE USER

1.1 INTRODUCTION

..................................................................................................................................................................................

6

1.2 APPLIANCE OPERATION

1.3 OPERATING INSTRUCTIONS

1.4 ERRORS AND SO LUTIONS

.............................................................................................................................................................

7

1.5 MINIMUM CLEARANCES

..................................................................................................................................................................

8

1.6 ROUTINE SERVICING

1.7 ELECTRICAL SUPPLY

1.8 VENTILATION

......................................................................................................................................................................................

9

1.9 SAFETY

MECHANICAL TIME CLOCK (CODE 80 9 2 2 70)

.......................................................................................................................................

9

DIGITAL TIME CLOCK (CODE 8092 2 7 1 )

..................................................................................................................................................

10

VERY IMP ORT ANT!

PLEASE MAKE SURE YOUR BENCHMARK CHECKLIST IN THE

INSTALLATION GUIDE, IS FILLED IN CORRECTLY.

ALL GAS SAFE REGISTER INSTALLERS CARRY A ID CARD.

THE REGISTRATION NUMBER SHOULD BE

RECORDED ON THE CHECK LIST.

YOU CAN CHECK YOUR INSTALLER IS GAS SAFE

REGISTERED BY CALLING ON 0800 408 5577

OPERATI NG INS TRU CTI ONS FOR THE USER

THE GAS SAFETY (INSTALLATION A ND

USE] REGULATIONS 1996.

It is the [aw tha t ah gas a pp lian ce s
are insta lled by a registe red person , in
accord anc e wi th the above regu latio ns.

Failure to ins ta ll a ppl ianc es c or re ct ly
could lead to pros ecut ion. It is in your
own intere st, and th at of safety, to ensure
that the la w is co mp lie d wi th.

It is essen tial that the appliance is
correctly earthed. An electricity supply
of 240 V - 50 Hz fused at 3 A is required.

Read these i nst ru ct ion s ca re fu lly before
atte m ptin g to op era te the applian ce.

1.1 INTRODUCTION

T h e ^ ^ ^ ^ P L I C I T Y 2 5 -30 -35 fam i ly

is a fu ll y auto ma tic , w a ll mou nted , room
sealed, fan assis ted ra nge of com bin atio n

boilers. W hen o pe ratin g in wi n te r mode,
the applianc e pro vides c e nt ra l heating
as req uir ed and pr odu ces ins tan tan eous

hot wa te r upon d em and . Whe n op era ting

in s u mm e r mode, the cent ral heating is

not operat io nal how eve r the ap plianc e
con tinu es to s up ply hot w a te r wh en e ve r

it is re quire d.

T h e ^ ^ ^ ^ P L I C IT Y 20 T-25 T -30 T

fam il y is a ful ly autom atic , wal l m ounte d,

roo m s eale d, fan ass iste d range of
syst em boilers. The boile r is fitte d with
a di ve rte r valve w hic h en ab les the boil er
to be dir ec tl y co nne cted to a hot w a te r
cylinder.

1.2 APPLIANCE OPERATION

iQ© SIMPLIC ITY 25-3 0 -35 - a

dem an d of hot w a te r wi ll be sensed

by the appl iance detec ting wa te r fl ow
(providing th at the fl ow rate is above 2
l/m - 0.5 gal/ mi n).
The fan w il l start and the b u r n e r wil l
lig ht at fu l l o u tp ut. If the dra w off r ate is
ne ar th e m a x i m u m des ign fl o w ra te the
app lia nc e wil l run c o n ti n uo u s ly at f u ll
ou tp u t u n til a tap is e i ther tu r ne d off o r
the flo w rate is re du c ed in w hi ch case
the heat o u tp u t w i l l red uc e a c co r di n gl y
to m a i n ta i n a ste a d y te m p e r a t u r e .
Hot w a t e r is ma de availa ble a lm o st
imm e d ia te ly at the applian ce ou tlet, but
the fina l te m p er at u re and time taken
for the hot w a te r to re ach a tap depe nds
upon the p o te nti om e te r s ettin g, the rate
at w hic h w a te r is dr aw n off, and the
length of the pipe b etwee n the boil er and
the tap.
When the tap is tu rne d off, the appl iance
wi ll re ve rt to C.H. mode (if set on w i n te r
position) oth er wis e the bur ne r w i ll be
exting uish ed pend ing the next dema nd
for hot wat er.

iQ© SIMPLIC ITY 25-30- 35-20 T-25

T -30 T - a d em and fo r heating w ill be

sense d by the boiler, The pum p w i ll
start, and pr ovide s uff ici en t circula tio n
is detected, the fan w il l star t and the
bu rn e r w il l light.
The heat ou tpu t w ill be c o nt roll ed by the
heating se ns or and the u se r interface
contro l.

1.3 OPERATING INSTRUCTIONS

1.3.1 Bolier ignition Ifig. 24)

The firs t ignition of the bo ile r mu st
be ca rri ed out by qualifi ed techn ica l
perso nn el. S uccessively, if it is ne ces sary

to start up the boil er again, adhere stri ct ly
to the follow in g instru ct ion s: open the
gas tap to al lo w the f lo w of the fuel.
Move the main switc h of the s ys tem
to "ON". W hen fuel is fed to the boiler,
a s eque nce of chec ks wi ll be carri ed
out and the d isp lay show s the norm al
condit ion of the function ing , alway s
indicati ng the pr ess ure of the sy stem . If
the blue lu m in ou s b ar is on, this i ndicate s
the pres ence of vo lta ge .

N.B.: The first key press acts only to
illum ina te the display, successive key
presses w ill be recognised to a lter the
mode or value.

Winter

Press the key ^ of the co nt ro ls (pos. 2)
to activate the w i n te r mode f unc tion ing
(heating and D.H.W.). The d ispl ay w i ll be
as show n in the fi gure.

Sum m er

Press the k e y ^ of the co nt ro ls (pos. 2)
to activate the s u mm e r m ode f unc tion ing
(only the pro duc tio n D.H.W.). The disp lay

wi l l be as sho wn in the figure.

1.3.2 Regulation
C.H. temperature (fig. 25)

To s et the tempe ra tu r e of the w a te r for
heating, pre ss the k ey ^ | | of the co ntr ols
(2). The fir st tim e the
key is press ed, the SET of he ating ci rcui t

1 is selec ted. The second t im e it is
pressed, the SET if second zone fitted is
selecte d. The disp lay wil l be as sho wn in
the fig ure. Change the val ues with the
key d + d a n d ^ ^ .

Stand ard vis uali sa tion w i ll retu rn to the
displa y by pr ess ing the ke y H l I again, or
afte r 10 second s if no key is pressed.

Regulation of the external sensor (fig. 25/a|

If an exte rna l sen so r is installe d, the
value of the outp ut tempe ra tu re is
aut om a tic a lly cho sen by the system,
whi ch q uic kl y ad justs the en vi ro nm e nt al
tempe ra tu r e on the basis of the e xte rna l
tem pe ra tu re .

If you w is h to change the v alue of the
tem pe ra tu re , incre as ing or decrea sing
that calcu late d au to m ati ca ll y by the
elec tro ni c card, proceed as indicated in
the prec edin g para gra ph.
The level of va rio us co rre ct ion of a value
of tem p e ra tu re pr op or tio na l calc ulate d.
The di sp la y wi H be ass h o w n in fig. 25/a.

1.3.3 Regulation D.H.W.
tem perature (fig. 26)

To set the desired te m p er a tu re of the

D.H.W., pres s the k e y ^ of the co nt rol s
(pos. 2). The dis play w i ll be as sho wn in
the figure . Change the value s with the key

a n d ^ v ' . The dis pla y w i ll re tur n
to the sta nd ard vis ua lisa tio n by p ressing
the k e y ^ again, or a fte r 10 s eco nd s if
no key is pressed.

1.3.6 To switch off the boiler (fig. 26)

In the case of a sho rt ab sence, press
the k e y^ of the co n tro ls (pos. 2). The
dis p l a y w il l be as sh o w n in the fig. 26.

In this way, leaving the elec tr ici ty and
the fu el sup ply con nected, the boiler
is protecte d fro m frost and fr om the
pum p b ecom ing jamm e d . If the boile r
is not used f or a pr olon ged period, it is
advisable to disco nn ect the e le ctr ici ty
supply, by sw itc hin g off the main s witc h
of the s ystem , and to do s e the gas tap
and, if low te m pe r at ur e s are expected, to
com p le te ly e m pt y the hydrau lic cir cui ts
to avoid pipes being brok en by the
form a tio n of ice in the pipes.

1.6 ERRORS AN DSO LUTIO NS

When there is a fun cti oni ng err or, the
displa y shows an ala rm and the blue

lum in o us b ar b eco me s red. Desc ripti ons
of the e rr o rs wit h the re lativ e a la r m s and
solu tio n s are given below:

- ALL01

Seek help and advice from a qualified
engineer.

ALL

n (

U (

ALL02

If the sy ste m p res su re de tected is
low er than 0.5 bar, the b oil er w il l stop
and the dis play w i ll s ho w "A L L 02". To
proceed incre as e the sy ste m pre ssu re
to betw een 1 and 1.5 bar.

ALL

B E

u.^1

ALL03 Ifig. 27)
The system pressure detected is
more than 2.8 bar. Ensure that the
filling loop is turned off and the pipe
detatched. Lower the system pressure
by draining from a radiator,
if problem persists seek help from a
qualified engineer.

ALL04
Seek help and advice from a qualified
engineer.

ALL05
Seek help and advice from a qualified
engineer.

ALL 06 (fig. 27/a)

Press the key of the c on tr ols (2)
to re - st a rt the boiler,

if the error persists seek help and
advice from a qualified engineer.

ALL07 lfig.27/b)

Press the key of the c on tro ls (2)

to re - st a rt the boiler,

if the error persists seek help and
advice from a qualified engineer.

ALL08
Seek help and advice from a qualified
engineer.

ALL09
if the boilerdetects inadequate system
water circulation, the boiler will stop
and display AL 09. Ensure that at least
one rad iator is turned on and that all
isolation valves are open, if problem
persists it could be due to a blocked
filter within the boiler, seek help and
advice from a qualified engineer.

ALL 10
Seek help and advice from a qualified
engineer.

ALL 13 Ifig. 27/c)

Press the key of the c on tro ls (2)

to re - st a rt the boiler,

if the error persists seek help and
advice from a qualified engineer.

ALL 14
Seek help and advice from a qualified

engineer.

ALL 15
Seek help and advice from a qualified

engineer.

From "ALL 20” to "ALL 29”
Request assistance from qualified

technical personnel.

1.5 MiNiM UM CLEARANCES

The follow in g M INIM UM CLEARANCES

mu s t be av ail abl e fo r s er vic in g the
appliance :

Forservic inB 1
ABOVE THE
APPLIANCE CASING 300 mm

1 AT THE R.H.S. 15 mm 1

AT THE L.H.S. 15 mm
BELOW THE
APPLIANCE CASING 200 mm
IN FRONT OF THE
APPLIANCE 500 mm

1.6 ROUTINE SERVICING

To e nsu re c onti nue d ef ficie nt op erat ion

of the appliance , it is re co m me nd ed tha t
it is che cked and servi ced as nece ssa ry
at re gu la r in terval s. The fr equ en cy of

servic ing w i ll depend upon the p ar tic u lar

insta lla tio n con di tion s and usage but in
gene ra l once a year s hou ld be adequate.
It is the law tha t any s ervice wo rk must
be carrie d out by a Gas Safe Registe r
reg is te re d e ngi ne er. Ensur e tha t the

service is record ed in the ins tall atio n

guide use and ma in tena nc e sectio n.

1.7 ELECTRICAL SUPPLY

THIS APPLIA NCE MUST BE EARTHED.

The main s s up ply must be fused at 3
amp.

1.8 VENTILATION

If the appl iance is insta lle d in a cabinet, it

MUST NOT be used for s to ra g e pu rpos es.
Any ventila tio n pr ovided for the ap plianc e
durin g ins ta llati on MUST NOT be blocke d
and a p erio dic ch eck mu st be made
to ensur e th at the vents are fr ee f ro m
obstr ucti on s.

1.8.1 Cleaning

Use only a da mp clo th and mi ld de ter ge nt

to d ea n the ap pli anc e o u te r casing.
DO NOT use abrasiv e cl eaner s.

1.9 SAFETY

It is e ss e n tia l th a t th e ins tr u c ti on s in
this b o ok l et ar e s tr i c tl y fo ll o w e d f o r the
safe and ec o n omic a l op er at io n of t his
app lia nc e. The ap pl ia nc e fu n c tio n s as a
fan a ss ist ed ba la nc ed flu e un it.
Th e flue terminal
MUST NOT BE OBSTRUCTED un de r any
cir cu m s ta n ce s . If dam ag ed, tur n off
the applian ce and con su lt the insta ller,
service engi neer, or gas s upp lie r.
If it is kno wn or su spe cte d tha t a fau lt
exists on the appliance it MUST NOT be

used un til the fa ult has been re ctifie d by
a co mp e te nt person.

WARNING:
IF A GAS LEAK IS SUSPECTED OR
EXISTS, TURN OFF THE GAS SUPPLY TO
THE APPLIANCE AT THE GAS SERVICE
COCK.
DO NOT OPERATE ANY ELECTRICAL
SWITCHES.
DO NOT OPERATE ANY ELECTRICAL
APPLIANCE.
OPEN ALL W INDOWS AND DOORS. DO
NOT SMOKE.
EXTINGUISH ALL NAKED LIGHTS.
CO NTA CT THE N ATIONAL GAS
EMERGENCY SERVICE IMM EDIAT LEY
ON 0800111999.

ME CH ANI CAL TIM E CLOCK - Code 80 922 70

Setting the time

The time of day can be set by grasping
the outer edge of the black dial and
turning it in a clockw ise direction
until the correct time is in line with
the white pointer.

Setting the "switching tim e"

The "ON" periods are set by sliding
the blue tappets, adjacent to the
time periods required, to the outer
edge of the dial.
The tappets that rem ain at the
centre of the dial w ill be the "OFF"
periods.

N.B.: The smallest switching time
(ON or OFF) is 15 minutes.

- To select "Timed" mode move the

selector sw itch in the middle of

the do ck face to the "Q"
position.

- To select "Constant" mode

move the selector switch in the
middle of the doc k face to the

"I"

position.

- To select "OFF" mode move the

selector switch in the m iddle

of the do ck face to the "0 "
position.

DIGITAL TIM E CLOCK - Code 8092 271

When the selector is in the “AUTO” position, boiler
functioning is autom a tically controlled on the basis of
the tem pe rature levels and time periods set. The second
selector must be in the “ RUN” position to start. The

progra m ming procedure is described below:

- Setting the time

Set the selecto r to the “ CLOCK" position. Press “h” to
change the hour on the display, or “m ” to change the
minutes. To set the day, press the "1 ^7 ” button until
the arro w is pointing to the correct day (1 = Monday^ 7
= Sunday).

© RUN ®

h m

- Setting the program

The tim e dock has 8 on tim es and 8 off tim es. To make
it easier to use, the tim e dock is supplied with 3 on
times and 3 off tim es already set for each day of the
week, as shown below:

Prog ram Time

1

06,00
2 09,00
3 12,00
4 14,00
5 18,00
6 22,00

NOTE: No program is set from 7 through 17.

To select programmes other than those already set,
move the selector to position “ P”; “ 0:001” will appear
on the display, in which the first three digits indicate
the hour and minutes, while the fourth digit identifies
the program number. Odd-numbered programs identify
requests for operation (day temperature), in which case
the light bulb symbol will appear on the display, while
even-numbered programs identify drops in temperature
(night). Use the "1 ^7” key to select the day of the week
(from 1 to 7) or days (1 k 5, 6 - 7; 1 k 6 or every day if the
program is to be repeated every day of the week). Set the
hour and minutes with the “ h” and “m” buttons. Press
“P” to store the operation in memory and go on to the
next program. Repeat the same procedure to set the
remaining programs.
When finished programm ing, set the selecto r to “RUN”

position.

Deleting one or more programs

The on and off tim e must be deleted for each program
to be deleted.
Set selector (2) to position “P”. Select the desired
program with button (3), then press button (4) to delete
the day setting (the tria n gular symbols for the days
should go away). If part of the program is deleted,
when you set se lector (2) back to the “RUN” position
an error w ill appear in the dock display, referring to
the program which is incorrect.
To delete a ll program s, put the selector in position “P”
and press buttons (3) and (5) at the same time.

Setting the SKIP function

The SKIP function deactivates programs for the next
day and resu m es regula r program m ing 24 hours
later.
This function is useful if you w ill be out all day and
don't need heating.
To start this function, press button (7), which is active
only when selector (2) is in “RUN” position.
Once you have selected the SKIP function, it w ill go into
effect at 0:00 of the next day fo r 24 hours.
You cannot turn it off once it has started, so regular
progra m ming w ill not resume until 24 hours have
passed.

© RUN ®

1 2 3 4 5 6 7 1 2 3 4 5 6 7

n.nn

u-uu 1

or

A A A A A A t

n.nn
u-uu I

1

Manual/automatic operation selector

1 2 3 4 5 6 7 1 2 3 4 5 6 7

2

3

Program /schedule setting selector
Program button

' f i . ' o o T

m

‘ s . ' i o T

—

4

5

Day of the week button
Hour button

6 Minute button

1 2 3 4 5 6 7

7 SKIP button

0 :00 e

8 Reset button

10

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iqe . co . uk

Trade Ho use

BA22 8 RT

Phone: [phone]